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4582 Courses delivered Online

Complaints Handling for Customer Care ( Customer Service )

By Compliance Central

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Complaints Handling for Customer Care ( Customer Service )
Delivered Online On Demand1 hour 42 minutes
£12

Dog Grooming & Behaviour Psychology Course

3.0(2)

By Alpha Academy

Explore your dog grooming skills with this excellent online course that will make you a top dog groomer in this rewarding field in no time at all. Perfect for anyone wishing to pamper their pooches, this course offers a basic foundation for any student hoping to bag a position within a dog grooming business or em-bark on self-employment in their local area. The course teaches the basic dog behaviour, infection and diseases, canine anatomy and health, first aid, grooming equipment, grooming requirements, etc. Apart from these, you will learn how to make the dog more stylish by hair cutting, brushing, trimming nails, using essential oils, dry shampoos, and so on. This Online Dog Behaviour Psychology Diploma is ideal for anyone, whether they are considering a career working with pets, pet owners, as well as people looking to provide a service in the growing need for pet psychologists or someone who wants to gain a much better understanding and knowledge of pet psychology. The Online Dog Behaviour Psychology Course has been designed to provide you with a wealth of knowledge and information regarding animal behaviors and how to deal with them. This course will cover the natural instincts and behaviors of dogs, cats, and other common pets. It includes domestication, and how to prevent psychiatric issues. You will also learn how pets think, learn and feel, why they exhibit certain behaviors and how to read their communication signs. This course will help you to push yourself forward in your chosen career with the ability to study at any time from anywhere using any device, as long as you have an internet connection. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Dog Grooming & Behaviour Psychology Course is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the accredited qualification. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £35,000. The sky really is the limit. Course Curriculum Dog Grooming The History of Dog Grooming 00:15:00 Why Do We Groom? 00:15:00 Anatomy 00:15:00 Breed Groups and Coat Types 00:15:00 Equipment and Techniques 01:00:00 Keep Your Dog Healthy and Clean 01:00:00 Things to Look for Before you Groom a Dog 00:15:00 Pre-grooming and General Care 00:30:00 Preparation 00:30:00 Skin Conditions 01:00:00 How to Bathe Your Dog 00:15:00 How to Get Your Dog to Love Bath Time 00:00:00 Drying Your Dog After a Bath 00:15:00 Bathing and Drying: General Considerations 00:15:00 Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) 00:30:00 Basic First Aid 01:00:00 Animal Psychology Introduction to Animal Psychology 00:05:00 The Evolution of Pets 00:07:00 Exercise Lesson 1 00:03:00 Dealing with Dogs 00:07:00 Behaviour in Dogs 00:08:00 Psychology of Dogs 00:07:00 Aggression in Dogs 00:10:00 Exercise Lesson 2 00:03:00 Dealing with Cats 00:06:00 Behaviour in Cats 00:07:00 Aggression and Cats 00:07:00 Psychology of Cats 00:06:00 Exercise Lesson 3 00:03:00 About Rabbits 00:06:00 Behaviour of Rabbits 00:06:00 Exercise Lesson 4 00:02:00 Final Test Preparation 00:02:00 Thank you and Good bye 00:04:00 Mock Exam Mock Exam - Dog Grooming Behaviour Psychology Course 00:20:00 Final Exam Final Exam - Dog Grooming Behaviour Psychology Course 00:20:00

Dog Grooming & Behaviour Psychology Course
Delivered Online On Demand
£10.99

Business Etiquette 101

5.0(1)

By LearnDrive UK

Business Etiquette course will make you learn advanced strategies and tips to sharpen your communication skills and professional image using best etiquette practices.

Business Etiquette 101
Delivered Online On Demand1 hour
£5

Self Esteem and Assertiveness Training- Level 2

3.0(2)

By Alpha Academy

The only way for you to succeed is to learn how to improve your self and this course will be able to help you with that. In this course, you will learn more about the importance of improving your self-esteem to boost personal development. Mastering the Self Esteem and Assertiveness Training- Level 2 lets you explore your own abilities that you can utilize for your personal success. This course will surely help you become more motivated and confident in facing the real world challenges. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Self Esteem and Assertiveness Training- Level 2 has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Self Esteem and Assertiveness Training- Level 2 is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £15,000. The sky really is the limit. Course Curriculum Development of Self Esteem INTRODUCTION 01:00:00 LOW SELF-ESTEEM? Why It Occurs? 01:00:00 YOUR LACK OF SELF-ESTEEM 01:00:00 SELF ESTEEM - GETTING TO THE Root OF THE ISSUE 01:00:00 SELF-ESTEEM AND THE INNER VOICE 01:00:00 YOU GET WHAT YOU PROJECT 01:00:00 SELF-ESTEEM BUILDING EXERCISES 01:00:00 WHERE, WHEN AND HOW TO BUILD SELF-ESTEEM 01:00:00 CONCLUSION 00:30:00 Being Assertive Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Self Esteem and Assertiveness Skills Course- Activities 00:00:00 Development of the Self Self Development through Visualization and Affirmation 01:00:00 Hints in Affirmation and Visualization 01:00:00 Development for Affirmation and Visualization 00:45:00 How to Build Critical Thinking Skills 01:00:00 Visualizing Problems with Affirmations 00:30:00 Development Evaluation in Affirmation and Visualization 00:30:00 Practice Development through Visualization and Affirmation 01:00:00 Self-Development Procedures through Visualization 01:00:00 Development thru Visualization of Problems in Affirmation 01:00:00 Process of Affirmation through Development Visualization 01:00:00 Sense of Development thru Affirmation and Visualization 01:00:00 Natural Development thru Affirmation and Visualization 01:00:00 Visualization through Development Affirmation 01:00:00 Choices in Development thru Affirmation and Visualization 01:00:00 Development thru Argument Affirmation and Visualization 01:00:00 Visualization in Development of Affirmation 01:00:00 Revolutionary Development thru Visualization and Affirmation 00:30:00 Focus for Development thru Visualization and Affirmation 01:00:00 Visualization Music thru Affirmation Development 01:30:00 Energy Development thru Visualization and Affirmation 01:00:00 Relax with Development thru Affirmative Visualization 01:00:00 New Age Development in Affirmative Visualization 01:00:00 Conclusion 00:15:00 Recommended Reading Recommended Reading : Level 2 Certificate in Self Esteem & Self Development 00:00:00 Mock Exam Mock Exam - Level 2 Certificate in Self Esteem & Self Development 00:30:00 Final Exam Final Exam - Level 2 Certificate in Self Esteem & Self Development 00:30:00

Self Esteem and Assertiveness Training- Level 2
Delivered Online On Demand
£10.99

Interpersonal Skills Development

By Online Training Academy

Are you ready to take your professional journey to the next level? Look no further than our Interpersonal Skills Development course, designed to equip you with the essential tools needed to thrive in today's dynamic workplace environment. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners will develop essential interpersonal skills to excel in various aspects of life and work. They will start by understanding what soft skills are and why they matter. Communication skills will be honed to express ideas effectively and build strong relationships. Time management techniques will help learners become more efficient and productive. They'll discover the power of teamwork and learn how to collaborate effectively with others. Self-confidence will be nurtured, empowering learners to own their abilities and contribute confidently. Problem-solving strategies will be explored to tackle challenges efficiently. Networking skills will be developed to expand professional connections and opportunities. Learners will understand the importance of attitude and work ethic in achieving success. Finally, adaptability and flexibility will be emphasized, equipping learners with the resilience to thrive in dynamic environments. Course Curriculum Module 01: Introduction to Soft Skills Module 02: What are Soft Skills Module 03: Communication Module 04: Time Management Module 05: Teamwork Module 06: Self-Confidence (Owning It) Module 07: Problem-Solving Module 08: Networking Module 09: Attitude and Work Ethic Module 10: Adaptability/Flexibility Learning Outcomes: Master effective communication techniques for diverse interpersonal interactions. Enhance time management skills to boost productivity and efficiency. Cultivate teamwork abilities, fostering collaboration and synergy within teams. Develop unwavering self-confidence to exude assertiveness and credibility. Hone problem-solving prowess to tackle challenges with creativity and resilience. Expand networking capabilities to forge valuable professional connections and opportunities. CPD 10 CPD hours / points Accredited by CPD Quality Standards Interpersonal Skills Development 48:22 1: Module 01: Ability to Learn from 03:35 2: Module 02: What are Soft Skills 06:57 3: Module 03: Communication 05:07 4: Module 04: Time Management 04:42 5: Module 05: Teamwork 04:55 6: Module 06: Self-Confidence (Owning It) 04:54 7: Module 07: Problem-Solving 03:48 8: Module 08: Networking 03:38 9: Module 09: Attitude and Work Ethic 05:28 10: Module 10: Adaptability/Flexibility 04:18 11: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking to enhance their professional communication abilities. Students aiming to improve time management and organisational skills. Team members striving to strengthen collaboration and teamwork dynamics. Professionals aspiring to boost self-confidence and assertiveness in their roles. Individuals looking to sharpen problem-solving skills for career advancement. Career path Human Resources Assistant Customer Service Representative Sales Executive Project Coordinator Marketing Assistant Administrative Officer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Interpersonal Skills Development
Delivered Online On Demand48 minutes
£12

Plant-Based Nutrition

By Online Training Academy

Enrolling in a Plant-Based Nutrition course is crucial in today's world, where the demand for sustainable and healthy eating practices is rapidly growing. Understanding vegan nutrition not only helps in making informed dietary choices but also offers numerous professional opportunities. By mastering the principles of vegan nutrition, you'll be equipped to plan and prepare nutritious vegan meals, manage allergens in vegan-focused food businesses, and provide expert nutritional counseling. This knowledge is highly valued in the UK, where the plant-based sector is expanding significantly, with job opportunities in nutrition-related fields seeing a rise. On average, professionals in this area can earn around £25,000 to £35,000 annually. The advantages of this course extend beyond personal health; they include the potential for career advancement and a positive impact on global sustainability. The plant-based nutrition sector is growing steadily, with a notable increase in consumer interest and market value, projected to grow by over 20% in the next few years. By investing in this nutrition course, you're not just enhancing your daily life but also paving the way for a rewarding career in a flourishing industry. Key Features: CPD Certified Plant-Based Nutrition Course Free Certificate from Reed CIQ Approved Plant-Based Nutrition Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Exploring Veganism Module 02: Dietary Principles and Nutrition Module 03: Essential Elements of Vegan Nutrition Module 04: Planning and Preparing Vegan Meals Module 05: Unique Aspects in Vegan Nutritional Practices Module 06: Guidance in Counselling and Communication Module 07: Allergen Management for Vegan-Focused Food Businesses Module 08: Advancing Professional Skills and Development Learning Outcomes: Explore veganism, understanding its impact on health and the environment. Grasp dietary principles, acquiring knowledge on nutrition in plant-based lifestyles. Identify essential elements in vegan nutrition for a well-balanced dietary approach. Plan and prepare nutritionally sound and satisfying vegan meals effectively. Understand unique aspects of vegan nutritional practices for holistic plant-based living. Develop counselling and communication skills for effective vegan lifestyle guidance. CPD 10 CPD hours / points Accredited by CPD Quality Standards Plant-Based Nutrition 2:12:44 1: Module 1: Exploring Veganism Preview 17:39 2: Module 2: Dietary Principles and Nutrition 12:55 3: Module 3: Essential Elements of Vegan Nutrition 24:41 4: Module 4: Planning and Preparing Vegan Meals 16:27 5: Module 5: Unique Aspects in Vegan Nutritional Practices 18:45 6: Module 6: Guidance in Counselling and Communication 13:18 7: Module 7: Allergen Management for Vegan-Focused Food Businesses 11:44 8: Module 8: Advancing Professional Skills and Development 16:15 9: CPD Certificate - Free 01:00 Who is this course for? This Plant-Based Nutrition course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Plant-Based Nutrition. Moreover, this course is ideal for: Health enthusiasts seeking a deeper understanding of plant-based nutrition benefits. Individuals interested in adopting a plant-based lifestyle for improved well-being. Nutritionists and dietitians aiming to specialize in plant-based dietary guidance. Culinary professionals eager to enhance their skills in vegan meal preparation. Anyone passionate about promoting sustainable and nutritious plant-based living. Requirements There are no requirements needed to enrol into this Plant-Based Nutrition course. We welcome individuals from all backgrounds and levels of experience to enrol into this Plant-Based Nutrition course. Career path After finishing this Plant-Based Nutrition course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Plant-Based Nutrition are: Vegan Nutritionist - £30K to 45K/year. Dietitian - £25K to 40K/year. Health Coach - £22K to 35K/year. Food Service Manager - £25K to 50K/year. Culinary Instructor - £20K to 35K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Plant-Based Nutrition
Delivered Online On Demand2 hours 12 minutes
£12

Train the Trainer at QLS Level 7

By Imperial Academy

Level 7 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Train the Trainer at QLS Level 7
Delivered Online On Demand
£12

Coaching & Mentoring

By IOMH - Institute of Mental Health

Overview In an era where personal development and individual growth take centre stage, the realm of coaching & mentoring thrives in the UK. Recent stats show a surge in demand for coaches and mentors, with professionals seeking guidance to navigate career challenges. This Coaching & Mentoring - CPD Certified course opens doors to an industry brimming with opportunities, offering learners the chance to become beacons of wisdom in their respective spheres. With enriched content encompassing key aspects of coaching & mentoring, embark on a transformative journey to shape lives, guide destinies, and unlock potential. In this Coaching & Mentoring course, you will get step-by-step lessons from industry experts. Enrol today and complete the Coaching & Mentoring course to achieve a certificate that can transform your career. Become proficient in Coaching & Mentoring by grasping all the essential knowledge from our premium course. Everything you need to learn to boost your career is packed into this Coaching & Mentoring course. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Coaching & Mentoring skills to help you advance your career. Acquire a comprehensive understanding of various Coaching & Mentoring topics and tips from industry experts. Learn in-demand Coaching & Mentoring skills that are in high demand among UK employers, which will help you to kickstart your career. This Coaching & Mentoring course covers everything you must know to stand against the tough competition in the Coaching & Mentoring field.  The future is truly yours to seize with this Coaching & Mentoring. Enrol today and complete the course to achieve a Coaching & Mentoring certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Coaching & Mentoring course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Coaching & Mentoring course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Coaching & Mentoring course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Coaching & Mentoring is suitable for anyone aspiring to start a career in Coaching & Mentoring; even if you are new to this and have no prior knowledge on Coaching & Mentoring, this course is going to be very easy for you to understand.  And if you are already working in the Coaching & Mentoring field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Coaching & Mentoring course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Coaching & Mentoring course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Coaching & Mentoring course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Coaching & Mentoring course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 1: Introduction to Coaching and Mentoring Module 1: Introduction to Coaching and Mentoring 00:28:00 Module 2: Coaching and Mentoring: Objectives & Processes Module 2: Coaching and Mentoring: Objectives & Processes 00:33:00 Module 3: Ethical Aspects of Coaching and Mentoring Module 3: Ethical Aspects of Coaching and Mentoring 00:35:00 Module 4: Coaching and Mentoring Models Module 4: Coaching and Mentoring Models 01:01:00 Module 5: Effective Communication Skills Module 5: Effective Communication Skills 00:28:00 Module 6: Personal Skills Module 6: Personal Skills 00:27:00 Module 7: Management Skills Module 7: Management Skills 00:26:00 Module 8: Functional Skills Module 8: Functional Skills 00:35:00

Coaching & Mentoring
Delivered Online On Demand4 hours 33 minutes
£11

Autism : Autism Diploma

By Training Tale

Around one out of every 100 children has been diagnosed with autism, so teachers must educate themselves with the skills and knowledge needed to properly support autistic children. This course will teach you about the various signs of autism and the difficulties people with autism encounter in education, communication, socialization, and developing relationships. Furthermore, this course will teach you how to assist others facing similar difficulties in improving their lives. This comprehensive course will guide you through the numerous obstacles that autistic children encounter, as well as how to provide the appropriate support and help. After you have gained a better understanding of the disorder, this course will show you how to approach children and adults with autism and make them feel at ease in your presence. Enrol in our Autism Diploma today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development in the field. Learning Outcomes After completing this Autism Diploma course, you will be able to: Assist kids with special needs. Make interesting lesson plans. Motivate your students. Learn how to teach SEN students in a more advanced way. Organize yourself at a high level. Improve your communication abilities. Why Choose Autism Diploma from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Autism Diploma Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Autism Diploma course. **Courses are included in this Bundle Course** Main Course: Autism Diploma << GIFT COURSES >> Course 01: EYFS Teaching Diploma Course 02: Paediatric First Aid **Others Benefits of Autism Diploma Course** Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Autism Diploma course] Course Curriculum of * Autism Diploma * Module 1: Introduction to Autism Spectrum Disorder (ASD) Module 2: Approaches to Helping People and Children with Autism Module 3: Diagnosis of Autism Module 4: Communication Module 5: Cognitive Styles and Functions in Autism Module 6: Autistic Behaviour Module 7: Organisation Systems with Autistic Individuals Module 8: Autism Awareness Module 9: Government Policies on Autism in England << Gift Courses >> ----------------------------- << EYFS Teaching Diploma >> Module 1: An Overview of EYFS Module 2: Significance of Early Years in Development Module 3: Teaching Techniques Focusing EYFS Module 4: Curriculum for EYFS Teaching Module 5: EYFS Teaching Career Module 6: Fostering Learning and Development Module 7: Children Having Special Education Needs or Disabilities Module 8: Guiding Parents to the Early Years Foundation Stage Module 9: Safety Requirements Module 10: The EYFS Educational Philosophies and Privileges Module 11: The Process of Registration, Inspection, and Quality Improvement Module 12: EYFS Framework in 2021 Module 13: Finding Work as an EYFS Teacher ----------------------------- << Paediatric First Aid >> Module 01: Paediatric First Aid: An Overview Module 02: Principles & Role of a First Aider Module 03: First Aid Basics Module 04: Assessing the Situation and Provide Assistance Module 05: Conducting CPR Module 06: Tackling Common Illnesses, Injuries and Incidents Module 07: Combat Severe Medical Situations through First Aid Module 08: How to Face the Crisis? ----------------------------- Assessment Method After completing each module of the Autism Diploma Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Autism Diploma Course is ideal for: Parents Students Teachers Job Seekers Requirements Students who intend to enrol in Autism Diploma course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Autism Diploma supports your career advancement by providing relevant knowledge, skills, and an achievement certificate. If you successfully complete this course, you will be a lot better to achieving your goals, whether they are getting the job you want, getting a promotion, or starting the business of your dreams. Certificates Certificate of completion Digital certificate - Included

Autism : Autism Diploma
Delivered Online On Demand23 hours
£12

Office Administration Assistant Essentials

By Online Training Academy

In today's fast-paced world, mastering Office Administration Assistant Essentials is crucial for career success. This Office Administration Assistant Essentials course provides fundamental skills vital for managing office operations efficiently. With the increasing complexity of administrative tasks, employers seek professionals well-versed in Administration to maintain smooth workflow and organization. In the UK, job opportunities abound for those with expertise in office administration, with salaries averaging £22,000 to £25,000 annually. Learning these essentials opens doors to various industries, including healthcare, finance, and technology, where administrative support is indispensable. Moreover, mastering office administration brings a multitude of advantages, from enhanced time management and communication skills to proficiency in data management and multitasking. Individuals equipped with these abilities become invaluable assets in any workplace, contributing to increased productivity and overall efficiency. As businesses continue to evolve, the demand for skilled Office Administration Assistant professionals remains steady, making our Office Administration Assistant Essentials course a strategic investment for a rewarding and stable career path. Key Features This Office Administration Assistant Essentials Course Includes: This Office Administration Assistant Essentials Course is CPD Certified. Free Certificate from Reed CIQ Approved Office Administration Assistant Essentials Course Developed by Specialist Lifetime Access Course Curriculum Office Administration Assistant Essentials Course: Module 01: Comprehensive Overview of Administration Support Assistant Roles Module 02: Effective Telephone Management and Communication Module 03: Showcasing Leadership and Company Representation Module 04: Essential Business Etiquette Practices Module 05: Business Correspondence and Shipping in a Corporate Setting Module 06: Navigating Business Travel Strategies Module 07: Mastering the Art of Organizing Meetings and Conferences Module 08: Crucial Responsibilities of an Assistant - Diary Management and Note-Taking Module 09: Essential Aspects of Assistance - Time Management Strategies Module 10: Business Record Keeping and Filing Techniques for Assistants Module 11: Proficiency in Business Writing Skills Module 12: Developing Skills for Efficient Work Organisation Learning Outcomes Office Administration Assistant Essentials course: Administrative Proficiency: Acquire comprehensive skills in Office Administration Assistant roles for office environments. Effective Communication Mastery: Demonstrate adeptness in telephone management and effective communication within a professional setting. Leadership Representation: Showcase leadership qualities and embody the company's values and ethos professionally. Business Etiquette Competence: Master essential business etiquette practices to enhance workplace professionalism and credibility. Efficient Diary Management: Execute crucial responsibilities, including diary management and effective note-taking techniques. Organisational Excellence: Develop efficient organisational skills as a Office Administration Assistant for meetings, time management, and work tasks. Certification After completing this Office Administration Assistant Essentials course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by CPD Quality Standards Office Administration Assistant Essentials 1:52:00 1: Module 01: Comprehensive Overview of Administrative Support Assistant Roles 06:00 2: Module 02: Effective Telephone Management and Communication 07:00 3: Module 03: Showcasing Leadership and Company Representation 12:00 4: Module 04: Essential Business Etiquette Practices 06:00 5: Module 05: Business Correspondence and Shipping in a Corporate Setting 09:00 6: Module 06: Navigating Business Travel Strategies 08:00 7: Module 07: Mastering the Art of Organizing Meetings and Conferences 10:00 8: Module 08: Crucial Responsibilities of an Assistant - Diary Management 09:00 9: Module 09: Essential Aspects of Assistance - Time Management Strategies 13:00 10: Module 10: Business Record Keeping and Filing Techniques for Assistants 09:00 11: Module 11: Proficiency in Business Writing Skills 13:00 12: Module 12: Developing Skills for Efficient Work Organisation 09:00 13: CPD Certificate - Free 01:00 Who is this course for? This Office Administration Assistant Essentials course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Office Administration Assistant Essentials. Moreover, this course is ideal for: Individuals aspiring to excel in office administration and support roles. Employees seeking to enhance communication and leadership skills in an office setting. Professionals keen on mastering business etiquette for corporate success. Office Administration Assistants looking to refine organisational and time management capabilities. Individuals aiming to strengthen business writing skills and efficient work organisation. Requirements There are no requirements needed to enrol into this Office Administration Assistant Essentials course. We welcome individuals from all backgrounds and levels of experience to enrol into this Office Administration Assistant Essentials course. Career path After finishing this Office Administration Assistant Essentials course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Office Administration Assistant Essentials are: Administration Assistant Executive Secretary Office Coordinator Business Support Specialist Personal Assistant Office Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Office Administration Assistant Essentials
Delivered Online On Demand1 hour 54 minutes
£12