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Youth Work: Youth Work Youth workers plan, organise and supervise community programs for young people. It enables young people to naturally develop their voice, influence, and place in society, allowing them to reach their full potential. Young people need to develop strong interpersonal and social skills. This Youth Work Diploma Level 2 course will teach you how to organise youth work: youth work and youth engagement activities. The fundamentals of outdoor management and the skills and responsibilities of youth workers will be discussed. In addition, you will learn how to plan, organise, and supervise community programs aimed at young people. Learning Objectives Youth Work: Youth Work After completing this Youth Work: Youth Work Diploma Level 2 course, the learner will be able to: Understand the fundamentals of youth work. Recognise who are youth workers. Know the role and approaches of youth workers. Explain the ethical conduct and principles in youth work. Describe the social change in youth development work. Know the National Youth Agency (NYA). Explain youth work according to the EU. Know the mental health of youth workers. Deal with stress. Describe youth justice and social work Why choose this Youth Work: Youth Work course from the School of Health Care? Unlimited access to the Youth Work Diploma Level 2 course. Instant e-certificate and hard copy dispatch by next working day. Course material developed by qualified professionals. Self-paced learning is accessible via laptop, tablet and smartphone. 24/7 Learning assistance and tutor support. No hidden fees or exam charges. Discounts on bulk purchases. >> Courses including this Youth Work: Youth Work Diploma Level 2 course Course 01: Youth Work Diploma Level 2 Course 01: Drug and Alcohol Awareness Training Course 02: Level 2 Award in Suicide Awareness [ Note: Free PDF certificate as soon as completing the Youth Work: Youth Work Diploma Level 2 Course] Youth Work: Youth Work Course Curriculum Youth Work: Youth Work Diploma Level 2 Module 01: Overview to Youth Work Module 02: Youth Workers: Who Are They? Module 03: Role and Approaches of Youth Worker Module 04: Ethical Conduct and Principles in Youth Work Module 05: Career as a Youth Worker (Social Work) Module 06: Social Influences on Youth Worker Module 07: The National Youth Agency (NYA) Module 08: The EU on Youth Work Module 09: Mental Health of Youth Worker Module 10: Dealing with Stress Module 11: Youth Justice and Social Work Certification Youth Work: Youth Work After completing the Youth Work: Youth Work Diploma Level 2 course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Assessment Method Youth Work: Youth Work After completing Youth Work: Youth Work Diploma Level 2 Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Youth Work: Youth Work This Youth Work: Youth Work Diploma Level 2 is open to people of all backgrounds. Individuals in related professions can also enrol in this Youth Work: Youth Work Diploma Level 2 course to refresh or strengthen their skills. Requirements Youth Work: Youth Work To enrol in this Youth Work: Youth Work Diploma Level 2 Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Youth Work: Youth Work Course. Be energetic and self-motivated to complete our Youth Work: Youth Work Course. Basic computer Skill is required to complete our Youth Work: Youth Work Course. If you want to enrol in our Youth Work: Youth Work Course, you must be at least 15 years old. Career path Youth Work: Youth Work Enrol in the Youth Work: Youth Work Diploma Level 2 course today to learn the skills and knowledge required to work with young people and organise youth activities. Opportunities in this field are: Youth Worker Working within a community organisation PE Teacher Social Worker

Youth Work: Youth Work Course online Youth workers plan, organise and supervise community programs for young people. It enables young people to naturally develop their voice, influence, and place in society, allowing them to reach their full potential. Young people need to develop strong interpersonal and social skills. This Youth Work: Youth Work Course will teach you how to organise youth work and youth engagement activities. This Level 2 Youth Work Certificate course will be discussed the fundamentals of outdoor management and the skills and responsibilities of youth workers. In addition, you will learn how to plan, organise, and supervise community programs aimed at young people. You will be introduced to various methodologies and models that have influenced modern youth work practices through both practical and theoretical training. This Youth Work: Youth Work Course's lessons have been designed so that anyone with no prior knowledge of the subject can easily dive into them. So, enrol this Youth Work: Youth Work Course now and successfully start your career. Learning Objectives After completing this Youth Work: Youth Work Course, the learner will be able to: Understand the fundamentals of youth work. Recognise who are youth workers. Know the role and approaches of youth workers. Explain the ethical conduct and principles in youth work. Describe the social change in youth development work. Know the National Youth Agency (NYA). Explain youth work according to the EU. Know the mental health of youth workers. Deal with stress. Describe youth justice and social work. Why choose this Youth Work: Youth Work Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Youth Work: Youth Work Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Youth Work: Youth Work Course. Courses You will GET: Course 01: Care Certificate Course 02: Level 2 Youth Work Certificate [ Note: Free PDF certificate as soon as completing the Youth Work: Youth Work Course] Youth Work: Youth Work Course online Course Curriculum of Youth Work: Youth Work Course Module 01: Overview to Youth Work Module 02: Youth Workers: Who Are They? Module 03: Role and Approaches of Youth Worker Module 04: Ethical Conduct and Principles in Youth Work Module 05: Career as a Youth Worker (Social Work) Module 06: Social Influences on Youth Worker Module 07: The National Youth Agency (NYA) Module 08: The EU on Youth Work Module 09: Mental Health of Youth Worker Module 10: Dealing with Stress Module 11: Youth Justice and Social Work Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Youth Work: Youth Work Course. Who is this course for? Youth Work: Youth Work Course online This Youth Work: Youth Work Course is open to people of all backgrounds. Individuals in related professions can also enrol in this Youth Work: Youth Work Course to refresh or strengthen their skills. In addition, students can take this Youth Work: Youth Work Course to gather professional knowledge besides their study or for the future. Requirements Youth Work: Youth Work Course online To enrol in this Youth Work: Youth Work Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Youth Work: Youth Work Course. Be energetic and self-motivated to complete our Youth Work: Youth Work Course. Basic computer Skill is required to complete our Youth Work: Youth Work Course. If you want to enrol in our Youth Work: Youth Work Course, you must be at least 15 years old. Career path Youth Work: Youth Work Course online Enrol in the Youth Work: Youth Work Course today to learn the skills and knowledge required to work with young people and organise youth activities. Opportunities in this field are: Youth Worker Working within a community organisation. PE Teacher Social Worker

Youth Work: Youth Work Course online Youth workers plan, organise and supervise community programs for young people. It enables young people to naturally develop their voice, influence, and place in society, allowing them to reach their full potential. Young people need to develop strong interpersonal and social skills. This Youth Work: Youth Work Course will teach you how to organise youth work and youth engagement activities. This Level 2 Youth Work Certificate course will be discussed the fundamentals of outdoor management and the skills and responsibilities of youth workers. In addition, you will learn how to plan, organise, and supervise community programs aimed at young people. You will be introduced to various methodologies and models that have influenced modern youth work practices through both practical and theoretical training. This Youth Work: Youth Work Course's lessons have been designed so that anyone with no prior knowledge of the subject can easily dive into them. So, enrol this Youth Work: Youth Work Course now and successfully start your career. Learning Objectives After completing this Youth Work: Youth Work Course, the learner will be able to: Understand the fundamentals of youth work. Recognise who are youth workers. Know the role and approaches of youth workers. Explain the ethical conduct and principles in youth work. Describe the social change in youth development work. Know the National Youth Agency (NYA). Explain youth work according to the EU. Know the mental health of youth workers. Deal with stress. Describe youth justice and social work. Why choose this Youth Work: Youth Work Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Youth Work: Youth Work Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Youth Work: Youth Work Course. Courses You will GET: Course 01: Care Certificate Course 02: Level 2 Youth Work Certificate [ Note: Free PDF certificate as soon as completing the Youth Work: Youth Work Course] Youth Work: Youth Work Course online Course Curriculum of Youth Work: Youth Work Course Module 01: Overview to Youth Work Module 02: Youth Workers: Who Are They? Module 03: Role and Approaches of Youth Worker Module 04: Ethical Conduct and Principles in Youth Work Module 05: Career as a Youth Worker (Social Work) Module 06: Social Influences on Youth Worker Module 07: The National Youth Agency (NYA) Module 08: The EU on Youth Work Module 09: Mental Health of Youth Worker Module 10: Dealing with Stress Module 11: Youth Justice and Social Work Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Youth Work: Youth Work Course. Who is this course for? Youth Work: Youth Work Course online This Youth Work: Youth Work Course is open to people of all backgrounds. Individuals in related professions can also enrol in this Youth Work: Youth Work Course to refresh or strengthen their skills. In addition, students can take this Youth Work: Youth Work Course to gather professional knowledge besides their study or for the future. Requirements Youth Work: Youth Work Course online To enrol in this Youth Work: Youth Work Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Youth Work: Youth Work Course. Be energetic and self-motivated to complete our Youth Work: Youth Work Course. Basic computer Skill is required to complete our Youth Work: Youth Work Course. If you want to enrol in our Youth Work: Youth Work Course, you must be at least 15 years old. Career path Youth Work: Youth Work Course online Enrol in the Youth Work: Youth Work Course today to learn the skills and knowledge required to work with young people and organise youth activities. Opportunities in this field are: Youth Worker Working within a community organisation. PE Teacher Social Worker

Youth Work: Youth Work Youth workers plan, organise and supervise community programs for young people. It enables young people to naturally develop their voice, influence, and place in society, allowing them to reach their full potential. Young people need to develop strong interpersonal and social skills. This Youth Work Diploma Level 2 course will teach you how to organise youth work: youth work and youth engagement activities. The fundamentals of outdoor management and the skills and responsibilities of youth workers will be discussed. In addition, you will learn how to plan, organise, and supervise community programs aimed at young people. Learning Objectives Youth Work: Youth Work After completing this Youth Work: Youth Work Diploma Level 2 course, the learner will be able to: Understand the fundamentals of youth work. Recognise who are youth workers. Know the role and approaches of youth workers. Explain the ethical conduct and principles in youth work. Describe the social change in youth development work. Know the National Youth Agency (NYA). Explain youth work according to the EU. Know the mental health of youth workers. Deal with stress. Describe youth justice and social work Why choose this Youth Work: Youth Work course from the School of Health Care? Unlimited access to the Youth Work Diploma Level 2 course. Instant e-certificate and hard copy dispatch by next working day. Course material developed by qualified professionals. Self-paced learning is accessible via laptop, tablet and smartphone. 24/7 Learning assistance and tutor support. No hidden fees or exam charges. Discounts on bulk purchases. >> Courses including this Youth Work: Youth Work Diploma Level 2 course Course 01: Youth Work Diploma Level 2 Course 01: Drug and Alcohol Awareness Training Course 02: Level 2 Award in Suicide Awareness [ Note: Free PDF certificate as soon as completing the Youth Work: Youth Work Diploma Level 2 Course] Youth Work: Youth Work Course Curriculum Youth Work: Youth Work Diploma Level 2 Module 01: Overview to Youth Work Module 02: Youth Workers: Who Are They? Module 03: Role and Approaches of Youth Worker Module 04: Ethical Conduct and Principles in Youth Work Module 05: Career as a Youth Worker (Social Work) Module 06: Social Influences on Youth Worker Module 07: The National Youth Agency (NYA) Module 08: The EU on Youth Work Module 09: Mental Health of Youth Worker Module 10: Dealing with Stress Module 11: Youth Justice and Social Work Certification Youth Work: Youth Work After completing the Youth Work: Youth Work Diploma Level 2 course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Assessment Method Youth Work: Youth Work After completing Youth Work: Youth Work Diploma Level 2 Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Youth Work: Youth Work This Youth Work: Youth Work Diploma Level 2 is open to people of all backgrounds. Individuals in related professions can also enrol in this Youth Work: Youth Work Diploma Level 2 course to refresh or strengthen their skills. Requirements Youth Work: Youth Work To enrol in this Youth Work: Youth Work Diploma Level 2 Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Youth Work: Youth Work Course. Be energetic and self-motivated to complete our Youth Work: Youth Work Course. Basic computer Skill is required to complete our Youth Work: Youth Work Course. If you want to enrol in our Youth Work: Youth Work Course, you must be at least 15 years old. Career path Youth Work: Youth Work Enrol in the Youth Work: Youth Work Diploma Level 2 course today to learn the skills and knowledge required to work with young people and organise youth activities. Opportunities in this field are: Youth Worker Working within a community organisation PE Teacher Social Worker

In this Psychology Diploma, you will initially learn how to identify different signs of emotions, stress and anxiety. Following that, you will learn about the theories of psychology and grasp the notions of cognitive theory and developmental psychology. Besides, you will also explore the reasons behind people's strange behaviour and discover what causes anxiety, depression, and other emotional disorders, and how to deal with these issues when a person is affected by these. By the time you complete this course, you will successfully develop your understanding of human psychology and advance your study to the next level. If psychology interests you, then taking this comprehensive course can hugely benefit you. So, enrol now and explore all the ins and outs of psychology from today. Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Psychology Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic background to learn more on this subject.

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Overview This comprehensive course on Resilience Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Resilience Masterclass comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Resilience Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Resilience Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 10 lectures • 00:41:00 total length •Module 01: 3 Reasons Therapy May Help Boost Your Resilience: 00:04:00 •Module 02: 3 Signs That You Are Resilient: 00:04:00 •Module 03: 3 Ways to Boost Your Child's Resilience: 00:04:00 •Module 04: 4 Myths about Resilience to Stop Believing Today: 00:04:00 •Module 05: 4 Reasons Why Resilience Matters in the Workplace: 00:04:00 •Module 06: Become Resilient With the Seven Cs of Resilience: 00:04:00 •Module 07: Top 5 Attributes Of Resilient People: 00:04:00 •Module 08: Top 5 Benefits of Resilience: 00:04:00 •Module 09: Top 5 Ways to Boost Resilience to Overcome Adversity in Life: 00:04:00 •Module 10: What is Resilience?: 00:05:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Health And Fitness Masterclass: Beginner To Advanced Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Health And Fitness Masterclass: Beginner To Advanced Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Health And Fitness Masterclass: Beginner To Advanced Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Health And Fitness Masterclass: Beginner To Advanced Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Health And Fitness Masterclass: Beginner To Advanced? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Health And Fitness Masterclass: Beginner To Advanced there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Health And Fitness Masterclass: Beginner To Advanced course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Health And Fitness Masterclass: Beginner To Advanced does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Health And Fitness Masterclass: Beginner To Advanced was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Health And Fitness Masterclass: Beginner To Advanced is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Introduction & What You Will Learn 00:04:00 Get To Know Your Instructor 00:04:00 Why Your Fitness Matters 00:03:00 The Perfect Fitness Diet: Meal Planning Basics Fitness Dieting Introduction 00:02:00 Meal Planning Explained 00:04:00 Calories Explained 00:04:00 Protein Explained 00:02:00 How Much Protein Should I Consume Per Day? 00:04:00 Fats Explained 00:03:00 How Much Fat Should I Consume Per Day? 00:04:00 Carbohydrates Explained 00:03:00 How Many Carbs Should I Consume Per Day? 00:03:00 Meal Timing Introduction 00:01:00 Protein Timing 00:04:00 Carb Timing 00:02:00 Fat Timing 00:01:00 The Ideal Pre-Workout Meal 00:04:00 The Ideal Post-Workout Meal 00:02:00 Food Composition Introduction 00:02:00 Protein Composition 00:02:00 Carbohydrate Composition 00:03:00 Fat Composition 00:01:00 Top 3 Beginner Supplements 00 00:04:00 Setting Up Your Fitness Diet Determining Your Daily Calorie Intake 00:03:00 Determining Your Ideal Protein Intake 00:01:00 Determining Your Ideal Carb Intake 00:02:00 Determining Your Ideal Fat Intake 00:01:00 Adjusting Your Diet For Muscle Gain 00:04:00 Adjusting Your Diet For Weight Loss 00:05:00 The Perfect Fitness Workout: Cardio What Makes Up A Complete Fitness Workout? 00:03:00 Aerobic Exercise Overview 00:01:00 Traditional Cardio Explained 00:03:00 HIIT Cardio Explained 00:07:00 Sample HIIT Workout 00:05:00 The Perfect Fitness Workout: Bodyweight Training The Fundamentals Of Resistance Training 00:01:00 Bodyweight vs. Weight Training 00:02:00 Bodyweight Training Fundamentals 00:02:00 The Muscle Building Formula 00:09:00 Bodyweight Beginner Workout 00:07:00 Push Ups 00:01:00 Pull Ups 00:01:00 Bodyweight Squats 00:01:00 Lunges 00:01:00 The Perfect Fitness Workout: Weight Training Weight Training Fundamentals 00:03:00 Weight Training Beginner Workout 00:06:00 Bench Press 00:01:00 Squat 00:01:00 Deadlift 00:01:00 Military Press 00:01:00 Flexibility Introduction 00:01:00 Most Common Stretching Mistakes 00:04:00 Static vs. Dynamic Stretching 00:05:00 Your Daily Stretching Routine 00:03:00 How To Warm Up Correctly 00:02:00 Putting Everything Together: Your Weekly Training Schedule 00:01:00 The Right Fitness Mindset Fitness Mindset Introduction 00:01:00 How To Master Willpower 00:02:00 The Modern Problem 00:02:00 The Role Of Stress In Motivation 00:02:00 Motivation & Goal Setting 00:04:00 More Tips To Staying Motivated 00:01:00 5 Steps To Long Term Improvements 00:05:00 How To Track Your Progress 00 00:04:00 Visualizing Your Ideal Body 00:02:00 How To Avoid The 'What The Hell Effect' 00:01:00 Coaching Tools Bonus Lecture Extra Section 0 course promo 00:02:00 12 - The Different Types of carbs copy 00:05:00 20 - What about the anabolic window copy 00:01:00 25 - Supplement intro copy 00:01:00 27 - HOW TO USE PROTEIN POWDER_ WHEN, HOW MUCH & WITH WHAT copy 00:06:00 28 - HOW TO USE CREATINE_ WHEN, HOW MUCH & WITH WHAT copy 00:04:00 29 - Other Supplements to consider copy 00:05:00 34 - Determining Meal Structure copy 00:03:00 37 - Cheat days and cheat meals copy 00:05:00 43 how to progress with your hiit workouts copy 00:02:00 55 Progressive Overload copy 00:03:00 60 Barbell Row (Overhand) copy 00:01:00 61 Pull-Up copy 00:01:00

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Develop the essential skills to begin your presentation journey. Course overview Duration: 1 day (6.5 hours) Overview When surveyed about their greatest fears, many people cite public speaking as their first. Also, in today’s business world staff and management are expected more and more to present to an audience of some kind. Whether it’s holding a staff meeting, speaking at a business event, training or simply motivating a team, this requires continued development of presentation knowledge and skills. This workshop offers participants the opportunity to develop the skills necessary to deliver confident, meaningful presentations that influence and inspire their audiences. Objectives  By the end of the course you will be able to: Design, develop and deliver a confident presentation Control nerves during training sessions Make presentations memorable and relevant for an audience, therefore improving the opportunity for influence Deal with questions and minimise the impact of difficult situations Content Presenting with Power Why presenting with power is important How to present with power How to improve your public speaking Setting up for Successful Presentations Techniques that will help prepare effectively How to anticipate problems with presenting How to apply techniques to prepare for successful presentation Dealing with Nerves Effective preparation techniques to manage stress How performance anxiety affects you How to implement a plan to successfully deliver a presentation