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The human mind is a complex mechanism, and that's why identifying a problem in this machine is quite difficult. Only skilled eyes can figure out what a mental health patient is going through. So, if you are aspiring to work with mental health issues or in related fields, sharpen your skills before you start. The Psychotherapy, Mental Health and Counselling course can help you out. It will provide you with quality training through 11 individual courses. The 11-in-1 bundle course will introduce you to the fundamentals of psychotherapy and mental health counselling. In this course, you will learn the process of releasing trauma and anxiety. The bundle will include valuable lessons on different types of mental health disorders. You will also get to learn about the laws and legislation regarding mental health care. Here, you will pick up the skills required for couples counselling. This ultimate bundle will teach you the basics of Dialectical Behaviour Therapy. In addition, you will explore the areas of psycho-social development in children. The package will include courses on EFT and post-traumatic disorders. Furthermore, you will be able to deepen your understanding of autism. Along with this Psychotherapy, Mental Health and Counselling course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 1: Release Addiction, Anxiety and Trauma Level-3 Course 2: Mental Health Course Course 3: Mental Health Laws and Awareness - Level 2 Course 4: Couples Therapy & Counselling Course 5: Dialectical Behaviour Therapy Course 6: Neuropsychology and Development of Children Course 7: Understanding Autism Awareness and Diagnosis Level 2 Course 8: Treating Post Traumatic Stress Disorder Course 9: EFT - Emotional Freedom Technique Course 10: Addiction and Mental Health - Dual Diagnosis Course 11: Domestic Violence and Abuse Awareness - Level 2 This course will elevate your knowledge and your resume as well. After completing the course, you will receive a certificate of achievement. This certificate will add significant value to your CV. Join now! After the course, you will be able to - Learn the process of releasing trauma, anxiety and addiction Enrich your knowledge of different types of mental health disorders Get introduced to the Mental Capacity Act Develop the skills to provide counselling to couples who are struggling Grasp the core fundamentals of Dialectical Behaviour Therapy Enhance your knowledge of the psycho-social development in children Learn effective emotional freedom techniques Gain in-depth knowledge of post-traumatic disorders Benefits you'll get choosing Apex Learning for this Psychotherapy, Mental Health and Counselling: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home So, enrol now to advance your career! Curriculum: Course 1: Release Addiction, Anxiety and Trauma Level-3 Introduction Healing, Thriving & Re-Framing Addiction, Beliefs & Ambivalences The Way Forward in Clearing Trauma Process, Possibilities & Awareness Questions, Reflections, Insights & Healing Options Addiction, Authenticity, Boundaries & Enabling Course 2: Mental Health Course Module 01: Introduction Module 02: Childhood And Adolescent Psychiatric Disorders Module 03: Stress and Anxiety Disorders Module 04: Schizophrenia Module 05: Personality Disorders Module 06: Mood Disorders Module 07: Eating and Sleeping Disorders Module 08: Self-Harm and Suicide Module 09: Medication and Therapy in the Treatment of Mental Illness Module 10: Social Attitudes To Mental Illness And Much More..... Course 3: Mental Health Laws and Awareness - Level 2 Module 01: The Mental Capacity Act Module 02: Interface with Legislation, Policy and Procedures Module 03: Deprivation of Liberty Safeguards Module 04: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic And Much More..... Course 4: Couples Therapy & Counselling Module 01: Introduction Module 02: Communication Module 03: Conflict Resolution Module 04: Intimacy Module 05: Pre-Marital Counselling Module 06: Healthy Fighting Module 07: Affairs Module 08: Apology & Forgiveness Module 09: Adapting to Changes Module 10: Moving Forward Together Course 5: Dialectical Behaviour Therapy Module 01: Introduction to Dialectical Behaviour Therapy Module 02: DBT Working Process Module 03: DBT Strategies Module 04: Mindfulness Skills Module 05: Distress Tolerance Skills Module 06: Emotion Regulation Skill Module 07: Interpersonal Effective Skills Module 08: Multistage Approach of DBT Module 09: Prioritising Treatment Targets Module 10: Behavioural Analysis Module 11: DBT for Borderline Personality Disorder Module 12: DBT in Depression Module 13: DBT in Anxiety and Obsessive-Compulsive Disorder Module 14: DBT in Eating Disorder Module 15: DBT in Substance Dependence Module 16: DBT in Suicidal and Self-destructive Behaviour Course 6: Neuropsychology and Development of Children The Theory of Psycho-social Development Serve & Return Practical Tips For Serve & Return Fuzzy Trace Theory - Explains and Predicts Adolescent Risk Taking Adolescent Risk Taking and the Prefrontal Cortex Operant Conditioning - How Reinforcement Works and How it can help you The Danger of Unearned Rewards (Habituation and Expectations) Influencing behavior through linguistic cuing Does violent media lead to aggressive kids? Parenting Styles Culture and seeing world How childhood experience (ie violence) can result in choosing abusive partners A Highly Regimented Life is a Very Stressful Life Heritable vs. Inherited Hormones and Development Course 7: Understanding Autism Awareness and Diagnosis Level 2 Module 1: Autism Spectrum Disorder (ASD) Module 2: Learning Difficulties Related to Autism Module 3. Autism Diagnosis Module 4. Cognitive Approaches in Autism Module 5. Dealing with Autistic Individuals Module 6. Other Considerations for Dealing with Autistic Individuals Module 7. Engagement in Autism Awareness Course 8: Treating Post Traumatic Stress Disorder Introduction Understanding Trauma & PTSD Integrating CBT, DBT, ACT Techniques into Your Life Managing Your Anxiety & PTSD Stop Avoiding and Start Living Again Handling Difficult Thoughts of Trauma Coping with Memories, Flashbacks, Nightmares, and Intrusions Surviving and Thriving as You Look Ahead Course 9: EFT - Emotional Freedom Technique Module 01: What Is EFT (Emotional Freedom Technique)? Module 02: EFT and Emotions, The Brain (EFT with the body) Module 03: EFT Procedure Module 04: Detailed Instructions of EFT Module 05: Applying EFT to Physical Issues Module 06: Treating Children with EFT Module 07: EFT That Can Improve/ Heal Life & Tips Module 08: Doing Business with EFT Course 10: Addiction and Mental Health - Dual Diagnosis Promotional Video SAMHI Dual Diagnosis Intro video Module 01 - Drugs and Effects Module 02 - Addictions & Mental Health Module 03 - Harm Minimisation & Optimal Health Module 04 - Brain Works - Neurophysiology Module 05 - Trauma Model & Keys to Treatment Module 06 - Brief & Early Intervention and Tripod of Support And Much More..... Course 11: Domestic Violence and Abuse Awareness - Level 2 Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for anyone with an interest in learning about mental health. The course is ideal for aspiring professionals and also those who are already working in this area. This course will also come in handy for people going through mental health issues. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements Our Psychotherapy, Mental Health and Counselling is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path The course will help you pursue a career in sectors such as Mental Health Youth Worker (Average Salary £26,000 per year) Psychology Assistant (Average Salary £24,000 per year) Mental Health Counsellor (Average Salary £32,000 per year) Clinical Social Worker (Average Salary £39,000 per year) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Release Addiction, Anxiety and Trauma Level-3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This Course at a Glance Define general allergy, food allergy and food intolerance Recognise the basic difference between food allergies and food intolerances Analyse the potential causes and symptoms of food intolerances Identify the most common symptoms and causes of both general allergies and food allergies Understand how addictives can trigger both allergic reactions and food intolerance symptoms Learn how to control the symptoms of allergic reactions Understand why allergy rates are increasing with time Demonstrate the various legislation that apply to allergens Know what practical steps should be taken to ensure your food business complies with the law Understand what coeliac disease is and how it can be triggered by gluten Know how to examine allergens in the food industry Understand the responsibilities of manufacturer to the retailer and the retailer to the customer Know how to prevent cross-contamination in storage and preparation Understand how to communicate and provide allergen information to consumers Know how to monitor and review allergen control systems both internally and externally Allergen Awareness Course Overview Food allergies affect 1-2% of adults and 5-8% of children in the United Kingdom, which equates to around 2 million people. Furthermore, every year, roughly 10 people in the United Kingdom die from allergic reactions to food caused by unreported or unidentified allergenic substances. As the number of people with allergies keeps increasing every year, it's more vital than ever for the employees to be aware of the potential severity of allergic reactions as well as the importance of providing clear and accurate information about the substances used in their food products. When a person's immune system becomes hypersensitive to particular substances, such as foods, pollen, drugs, or bee venom, an allergic reaction occurs. The majority of allergy sufferers, on the other hand, come from families with a history of allergies or other connected issues. This Allergen Awareness Training Course focuses on food allergies, which develop when the immune system of the body reacts abnormally to certain foods. This extensive Allergen Awareness Training Course provides valuable insight into the potential causes and symptoms of allergies. It further explains the fundamental differences between general allergies, food allergies, and food intolerances. This course will teach you how to comply with UK allergen rules, including how to identify which foods usually cause allergic reactions and how to mark them on food products in accordance with the EU Food Information for Consumers (FIC) Regulation. It then goes on to discuss practical procedures that may be taken to lower the risk of allergens, as well as how to monitor the control measures both internally and externally. Upon successful completion of this Allergen Awareness Training Course, you will be capable of handling food-related emergencies and confident enough in advising consumers on which foods to avoid. Who should take this course? This Allergen Awareness Training Course is aimed at: Nutritionist Business owner Hospitality professionals Anyone suffering from food allergy Parents of children suffering from food allergy Anyone working in the food manufacturing, catering or retail industry This course is however not limited to employers, employees or a certain sector of work. It rather relates to a wide range of industries reaching every type of audience willing to acquire knowledge about food allergies in order to help themselves or those suffering around them. Entry Requirements There are no academic entry requirements for this Allergen Awareness Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Allergen Awareness Training Course assesses learners through multiple choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Food Intolerance and Allergens: the Basics Module 2: Food Intolerances - Causes and Symptoms Module 3: Allergies - Causes and Symptoms Module 4: Allergen Facts Module 5: Food Allergens and the Law Module 6: Food Allergens - Practical Steps Module 7: Allergen Information for Consumers Module 8: Internal Monitoring and Review Module 9: External Monitoring and Review Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This Drug and Alcohol Worker course is a specialised course focusing on the knowledge and skills to address drug and alcohol addiction issues, provide guidance to seek recovery and help individuals to battle against substance abuse. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the theories of addiction such as the moral model, psychological model, medical model, and social-cultural model Learn how to undertake addiction treatments such as pharmacotherapy, the Minnesota model, and harm reduction model Learn how to apply the addiction treatment in practice Understand what are drug policies, legalisation, and decriminalisation Get to know about community change, outreach, harm reduction or abstinence Learn how to counsel children of alcoholic families Understand what is co-dependency, parenting styles, and family factors Learn what is relapse for families, 'letting-go attitudes', 'dependent attitudes', and dependent behaviours Understand the qualities and attitudes of drug and alcohol worker Why Drug and Alcohol Worker Course right for you? The drug and alcohol online course will help anyone recover from alcohol and substance abuse or seek to learn ways and methods to provide support and counselling to individuals, couples, or family groups with alcohol and drug addiction. You will learn various theories of addiction, treatments, drug policies, alcohol and drug education, and much more. This course will teach you how to work with children or adults if they have faced any personal trauma or have been under the influence of drugs or alcohol. By the end of the course, you will gain interpersonal and psychological skills to work with alcohol or drug-addicted individuals. This Drug and Alcohol Worker course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Drug and Alcohol Worker Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Theories of Addiction Promo Video The Moral Model The Psychological Model The Medical/Disease Model The Socio-Cultural Model Addiction Treatments Pharmacotherapy The Minnesota Model Counselling And Therapy Harm Reduction Model Addiction in Society Drug Policies, Legislation And Decriminalisation Community Change, Outreach, Harm Reduction Or Abstinence Alcohol And Drug Education Co-Dependency, Children Of Alcoholic Families, Parenting Styles And Family Factors Relapse For Families, 'Letting Go', Dependent Attitudes And Dependent Behaviours Al-Anon The Intervention Approach Working with Addiction Why Be A Helper Helper Qualities And Attitudes The Art Of Accepting Counselling/Helping Skills Who should take this course? This online course is suitable for those who want to understand how to work with individuals who have alcohol and drug addiction or want to take their career to the next level in the drug and alcohol counselling industry. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Drug and Alcohol Worker course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary & Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive this course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Secretary & Receptionistcourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Secretary & Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing Medical Secretary & Receptionist course. Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Medical Secretary & Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. [Bundle Course 1] Detailed course curriculum of the Medical Secretary & Receptionist Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology [Bundle Course 2] Dealing With Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type [Bundle Course 3] Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication [Bundle Course 4] Level 4 Time Management Course Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan [Bundle Course 5] Level 5 Negotiation Skills Course Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections [Bundle Course 6] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [Bundle Course 7] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [Bundle Course 8] Level 2 Customer Service Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers [Bundle Course 9] Level 1 Certificate in Well-being Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness [Bundle Course 10] Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control And More... [Bundle Course 11] **Workplace Stress Management** [Bundle Course 12] **Anger Management** Who is this course for? This Medical Secretary & Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities- Medical Receptionist & Secretary Healthcare Administrator GP Receptionist Patient Coordinator In the United Kingdom, these job opportunities pay between £10,000 and £30,000 per year.

The Family Crisis Management Support Diploma is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Family Crisis Management Support Diploma consists of several modules that take around 12 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Family Crisis Management Support Diploma doesn't entitle you to practise as a professional in this specific field. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Module 1 - The role of family support worker The functions, work environment, and daily activities of a family support worker 00:15:00 The key responsibilities of a family support worker and different specialisations 00:15:00 The key qualities of a family support worker and what a family support worker should expect 00:15:00 Duties as a family support worker 00:15:00 Professional development, career prospects, and anticipated salary as a family support worker 00:05:00 A day in the life of a family support worker 00:15:00 Pros and cons of being a family support worker 00:05:00 Work-life balance as a family support worker 00:15:00 Top tips for family support workers 00:05:00 Module 2 - Legislation, policy, and guidance Introduction to legislation, policy, and guidance 00:05:00 Overview of legislation - England 00:15:00 The Children and Families Act 2014 00:30:00 Policy and guidance - England 00:15:00 Overview of legislation - Scotland 00:05:00 Policy and guidance - Scotland 00:15:00 Overview of legislation - Northern Ireland 00:05:00 Policy and guidance - Northern Ireland 00:05:00 Overview of legislation - Wales 00:05:00 Policy and guidance - Wales 00:05:00 Module 3 - The family issues and solving them Parental mental health - how to help children living with parents with mental health problems 00:15:00 Parental mental health - assessing the risk of mental health problems 00:05:00 Parental mental health - intervention and support for children and families 00:15:00 Parental substance misuse - how to help children living with parents who misuse alcohol and drugs 00:05:00 Parental substance misuse - assessing the risk of parental alcohol and drug misuse 00:05:00 Parental substance misuse - intervention and support for children and families 00:05:00 Domestic abuse - what is domestic abuse? 00:05:00 Separation, divorce, and parental responsibility 00:05:00 Separation, divorce, and contact 00:05:00 General advice on talking about difficult topics 00:15:00 Books to help talking about difficult topics 00:15:00 Module 4 - Safeguarding - assessing need and providing help Introduction to safeguarding - a child-centred, coordinated approach 00:30:00 Early help 00:30:00 Access, referral, and information sharing 00:30:00 Disabled children, carers, youth establishments, and contextual safeguarding 00:15:00 Assessment purpose, protocols, principles, and parameters 00:15:00 Analysis, outcomes, and timeliness 00:30:00 Processes for managing individual Part 1 00:30:00 Processes for managing individual Part 2 00:15:00 Processes for managing individual Part 3 00:15:00 Module 5 - Building relationships Types of family and what makes healthy families 00:15:00 Why relationships are key to good social work 00:30:00 The importance of relationships in social work to relationships in social work 00:30:00 The personal qualities required for relationship building 00:15:00 Working on empathy to build relationships 00:15:00 The professional attributes required for relationship building 00:15:00 Self-knowledge and professional use of self in relationship building 00:15:00 Taking an individualised approach, involving the parents, what parents want from the relationship, sharing information, and building trust 00:30:00 Challenges in relationship building 00:15:00 The difference between getting the relationship right and getting it wrong 00:30:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist & Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist & Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist & Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist & Secretary Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist & Secretary Course Course 01: Medical Receptionist & Secretary Course 02: Dealing With Difficult People Course 03: Report Writing Course ***Others Included of Medical Receptionist & Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist & Secretary Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------ Assessment Method After completing each module of the Medical Receptionist & Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist & Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist & Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist & Secretary course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Level 2 Award In Understanding the misuse of substances Are you willing to prevent the misuse of substances? This Level 2 Award In Understanding the misuse of substances course provides a thorough understanding of drug awareness. Through this Level 2 Award In Understanding the misuse of substances course, you can recognise various categories of drugs. Also, this Level 2 Award In Understanding the misuse of substances course describes the impacts and effects on alcoholic patients. Moreover, the Level 2 Award In Understanding the misuse of substances explains the level of misuse and how to protect the affected people. Enroll this Level 2 Award In Understanding the misuse of substances course to unlock your desire to work for awareness! Learning Outcomes Of Level 2 Award In Understanding The Misuse Of Substances After completing this Level 2 Award In Understanding the misuse of substances course you will be able to: Learn more about alcohol’s impact on physical and mental health from the Level 2 Award In Understanding the misuse of substances course. This Level 2 Award In Understanding the misuse of substances course describes the category of drugs. You can recognize the significance of boundaries when working with substance abusers through the Level 2 Award In Understanding the misuse of substances course. This Level 2 Award In Understanding the misuse of substances course elaborates on the various uses of alcohol and drugs. Gain a deep understanding of drug awareness via this Level 2 Award In Understanding the misuse of substances course. Special Offers of this Level 2 Award In Understanding the misuse of substances Course This Level 2 Award In Understanding the misuse of substances Course includes a FREE PDF Certificate Lifetime access to this Level 2 Award In Understanding the misuse of substances Course Instant access to this Level 2 Award In Understanding the misuse of substances Course Get FREE Tutor Support to this Level 2 Award In Understanding the misuse of substances Course Level 2 Award In Understanding the misuse of substances Expand your knowledge with the Level 2 Award in Understanding the Misuse of Substances course. This course equips you with the skills to identify various categories of drugs and understand their effects. Through the Level 2 Award in Understanding the Misuse of Substances, you'll learn about the impacts of alcohol on individuals and how to recognize the signs of misuse. Additionally, this course guides you on how to support and protect those affected by substance misuse. Empower yourself to make a difference in your community by enrolling in the Level 2 Award in Understanding the Misuse of Substances today! Who is this course for? Level 2 Award In Understanding the misuse of substances This Level 2 Award In Understanding the misuse of substances course is useful to learners who want to learn more about substance abuse. Requirements Level 2 Award In Understanding the misuse of substances To enrol in this Level 2 Award In Understanding the misuse of substances Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 2 Award In Understanding the misuse of substances Course. Be energetic and self-motivated to complete our Level 2 Award In Understanding the misuse of substances Course. Basic computer Skill is required to complete our Understanding the misuse of substances Course. If you want to enrol in our Understanding the misuse of substances Course, you must be at least 15 years old. Career path Level 2 Award In Understanding the misuse of substances After completing this Level 2 Award In Understanding the misuse of substances course, you may be able to pursue a career in counselling, youth work or social activism.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary Diploma will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary Diploma will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary Diploma Bundle Course Course 01: Medical Secretary Diploma Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Anger Management ***Others Included of Medical Secretary Diploma Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary Diploma: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Anger Management*** ------------------- Assessment Method After completing each module of the Medical Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary Diploma, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary Diploma is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary & Receptionist Bundle Course Course 01: Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of this Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 2 Award in Job Search and Interview Skills*** Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary & Receptionist, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Learn and understand the intensive treatments and care routines that are essential during the Coronavirus pandemic with this COVID-19 Critical Care: Understanding and Application course. Although vaccines are being distributed and lockdowns are still in effect in some territories, many individuals are still very much at risk of contracting variants of Covid and becoming critically ill. By taking this tutorial, you will be made very much aware of the critical treatments that can help a patient recover from this global condition. With the finest and award-winning this course, you can take your professional skills to a whole new phase! Don't waste time on ineffective learning; instead, study this course and benefit from an expertly designed, cost-effective training experience. Through this online training course, learn from industry experts and easily equip yourself with the practical knowledge and skills you need to succeed in your chosen career. The content of each online module covers a specific element of the pandemic and the factors to be considered for patient care. You will learn the known facts about the outbreak and its subsequent spread, as well as up-to-date information about the existing vaccines being circulated. With this foundational knowledge, you will also be shown how critically ill patients with Covid are treated, and the psychological impact of being seriously affected by the virus. The course also supplies WHO guidelines on quarantines and isolation. Please note that the course provides valuable and appropriate information-based training for critical patient care. However, it does not offer official qualifications for immediate work in a professional medical facility or quarantined area. Always check the details with medical professionals before engaging with an infected individual. Key Topics to Be Covered Initial stages of the outbreak and symptoms of infection Signs of deterioration in patients and transitions to critical care Using PPE and other equipment to safely interact with patients Clinical treatment and emotional support for sufferers Vaccine safety, misinformation, and quarantine rules The content of each online module covers a specific element of the pandemic and the factors to be considered for patient care. You will learn the known facts about the outbreak and its subsequent spread, as well as up-to-date information about the existing vaccines being circulated. With this foundational knowledge, you will also be shown how critically-ill patients with Covid are treated, and the psychological impact of being seriously affected by the virus. The course also supplies WHO guidelines on quarantines and isolation. Please note that the course provides valuable and appropriate information-based training for critical patient care. However, it does not offer official qualifications for immediate work in a professional medical facility or quarantined area. Always check the details with medical professionals before engaging with an infected individual. Key Topics to Be Covered Initial stages of the outbreak and symptoms of infection Signs of deterioration in patients and transitions to critical care Using PPE and other equipment to safely interact with patients Clinical treatment and emotional support for Covid sufferers Vaccine safety, misinformation, and quarantine rules On top of everything, you will get a certificate that includes 4 CPD points which will help make a mark for yourself in the competitive job market. This certificate will also help create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. So, enrol in this course today and open doors to enchanting career opportunities ahead. Experts created the COVID - 19 Awareness course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the programme in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) ****Course Curriculum**** Module 1: Coronavirus- The Outbreak Introduction to Coronavirus Sources and Ways of Spreading the Disease Sign and Symptoms The SARS-MERS Factors The Novel Coronavirus (2019-COV) 2020 Version of the SARS Prevention of the Spread Summary Module 2- Deteriorating Patient Diagnosis Recognition, Assessment and Management (RAM) of the Critically Ill Patient Recognition and Management of the Deteriorating Patient Deterioration in the Intubated Patient Falling and Loss of End Tidal CO2Sudden Drop in SpO2 in the Intubated PatientSudden High Airway PressuresUnintentional Extubation Summary Module 3: Day-to-Day Critical Care Donning and Doffing PPE Use a Surgical Face Mask or FFPs Respirator Intubation and Proning Monitoring in ICU Infusion Systems and Medical Gases Quality in Critical Care High-quality careWhat's Special About a Critical Care System?What to Avoid in QI Work?How Do Quality Problems Really Occur?The Clinician's Potential Roles Summary Module 4 - COVID-19 Critical Illness: Clinical Overview Covid-19: The ICU basics ICU Management COVID-19 and Fluid Management Why Do Septic Patients in Critical Care Often Receive too Much Fluid?Evidence for Fluid RestrictionHow to Use a Conservative Fluid Management Strategy to Practice Sedation and HypotensionHow to Restrict FluidsUsing Diuretics to Achieve a Negative Fluid BalanceUsing Continuous Renal Replacement TherapyThe Potential Harms from Aggressive Fluid RestrictionWhy Might a Patient Require a Fluid Challenge? Summary Module 5 - Treatment Support Disinfecting and Hygiene ECG Chest X-Ray Tracheostomy Emergencies Investigational Drugs and Other Therapies Investigational Immunotherapies Summary Module 6 - Vaccine for COVID-19 Introduction to Vaccination Different Types of Corona Vaccines Vaccine Race Between Countries The Oxford/AstraZeneca Vaccine Benefits of Vaccination Vaccine Safety Module 7 - Caring Human Factors: Understanding and Applying Introduction to Caring Human Factors Effects on Human Life Psychological Consequences Summary Module 8 - Quarantine Rules and Guidelines What Is Quarantine? Good Quarantine Practices History of Quarantine Guidelines from WHO and NHS Summary Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 5 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This COVID - 19 Awareness Course Right for You? This course is designed to introduce the facts and essential principles of treating patients with Covid. It offers an excellent way to quickly gain awareness of the symptoms and medical practices needed to care for an individual that has contracted it. Full-time and part-time learners are equally supported, and it can take just 20 to 30 hours to gain accreditation, with study periods being entirely customisable to your needs. Requirements COVID - 19 Awareness course does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed while earning an industry-recognized certification. Career path By completing the COVID-19 Critical Care: Understanding and Applicationcourse training, you will gain an acute understanding of the treatment and precautions needed to treat Covid patients. This can be invaluable additional knowledge for those in health and community care roles, and for those with direct connections to a patient.