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Elevate your telesales prowess with our comprehensive training program - 'Telesales Executive Training: Art of Persuasive Selling.' Master prospecting, sales techniques, call preparation, and closing strategies. Acquire the skills to navigate difficult situations, impeccable telephone etiquette, and decode sales metrics. Join us for a transformative experience in honing your sales skills and achieving unparalleled success in the world of telesales.

Description: So you have already decided that you want to create your own business. However, you require a bit of assistance to start creating one. The good news is that this course will surely help you in that. It is difficult to begin a business, yet it doesn't need to be excessively troublesome either. All you truly need is the correct counsel to help you make sense of where to begin. That is the reason this course has been made. This will be your guide for beginning your own one of a kind business. The majority of business-inclined people have really had the prospect of beginning their own particular business, but some of them don't. There are considerable number reasons why individuals don't take their goals of maintaining a business. It takes a great amount of initiative and confidence for anybody to have the strength to begin their own business. It can be a difficult thing especially in the beginning but at the end of the day, you will realise that it is fulfilling especially when you take this course that will guide you all throughout your journey. And this course will help you in learning how to brand yourself as an expert in any niche to earn big profit. Who is the course for? Employees of the business industry and other businessmen who want to learn how to become successful in creating business branding niche People who have an interest in Business Making and how to become successful Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Branding Niche Course will be very beneficial and helpful, especially to the following careers: Businessman Marketing and Promotions Specialists Marketing Managers Product Creators Sales Managers Sales and Promotions Specialists Top Executives And Much More! Chapter-1 What Is Branding 00:30:00 Chapter-2 Research Your Topic Thoroughly 00:30:00 Chapter-3 Let People Know Who You Are: Distinguish Yourself 01:00:00 Chapter-4 Represent Yourself 00:30:00 Chapter-5 Networking With Social Media 01:00:00 Chapter-6 Use Videos 00:30:00 Chapter-7 Offer Training Courses 00:30:00 Chapter-8 Provide Quality Material And Customer Service 00:30:00 Chapter-9 Live And Breathe Your Brand 00:30:00 Chapter-10 How Not Branding Can Spell Disaster 00:15:00 Chapter-11 Wrapping Up 00:15:00 Mock Exam Mock Exam- Diploma in Branding Niche 00:20:00 Final Exam Final Exam- Diploma in Branding Niche 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Before entering the teaching profession, you need to develop core skills for the teaching industry. Teacher training will help you to be an effective teacher. The course will help you to prepare workshops, tackle tough topics, manage lessons, etc. After completion of this premium Teacher Training course, you will learn all the necessary skills that you should acquire as a teacher. This Certificate in Teacher Training at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development and career progression related to Teacher Training substantial and easier than ever! The Teacher Training course is designed to take learners through each and every step to develop their teaching skills. Learners will get an overview of the entire lesson plan, including how to keep the lessons interactive, deliver tips and tricks, and how deal with difficult pupils. Key Topics to Be Covered by Teacher Training What is Teacher Training? What is Facilitation? Identifying Appropriate Situations Identifying Participants' Needs Reviewing the Materials Identifying and Resolving Gaps Types of Activities Preparing for Emergencies What to Do When Activities Go Wrong Creating a Materials List Gathering Participant Information Setting Up the Physical Location The Power of Sticky Notes Challenges and Solutions Adjusting Your Material for a Sensitive Issue Upon successful completion of the Teacher Training course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Teacher Training course. With this comprehensive Teacher Training course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Enrolling on the Teacher Training course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. After completion of this Teacher Training course, you will be able to: Understand teacher training and facilitation Gather materials for lessons Create lesson plans and choose activities Deliver lectures in an effective way Prepare for the Workshop Tackle the difficult participants Start your learning journey straight away with this Teacher Training course and take a step toward a brighter future! Skills You Will Gain Teaching skill Effective delivery Lesson Completion Classroom management Lesson planning Time management Organisation Why Prefer This Certificate in Teacher Training? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Teacher Training course: Module One: Understanding Training and Facilitation What is Training? What is Facilitation? Identifying Appropriate Situations Module Two: Gathering Materials Identifying Participants' Needs Reviewing the Materials Identifying and Resolving Gaps Module Three: Creating a Lesson Plan Planning for the Basics Adding Slack Time Creating a Plan B Module Four: Choosing Activities Types of Activities Preparing for Emergencies What to Do When Activities Go Wrong Module Five: Preparing for the Workshop Creating a Materials List Gathering Participant Information Setting Up the Physical Location Module Six: Getting Off on the Right Foot Greeting Participants Being Prepared Using Icebreakers and Energizers Module Seven: Delivery Tips and Tricks Using Visual Aids Creating Supporting Materials Break! Module Eight: Keeping it Interactive Encouraging Discussion Using Group Work The Power of Sticky Notes Module Nine: Dealing With Difficult Participants The Ground Rules Challenges and Solutions Handling Interruptions Module Ten: Tackling Tough Topics Tough Stuff to Watch Out For Adjusting Your Material for a Sensitive Issue Dealing With Sensitive Issues in the Workshop Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Teacher Training at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Certificate in Teacher Training course is for you if you: Want to have a deeper insight into Certificate in Teacher Training Actively working on Certificate in Teacher Training and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the Certificate in Teacher Training field. Requirements You will not need any prior background or expertise. All you need to take this Certificate in Teacher Training is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path The Teacher Training course is designed to lead you down the path to success as a Teacher. As a teacher, you will face many challenges in the institution. This course will help you in managing and support students to accomplish your lessons or tasks within the allocated time frame. Certificates Certificate Accredited by CPDQS Digital certificate - £10 Certificate in Teacher Training at QLS Level 3 Hard copy certificate - £89 After successfully completing this Certificate in Teacher Training at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course will teach you the art of delivering exceptional customer service that leaves a lasting impact on your customers. From effective communication to problem-solving and building customer loyalty, this course equips you with the skills needed to exceed customer expectations. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand what customer service is. Understand the importance of customer service. Discover the strategies required to serve your customers. Develop customer service skills. Learn to keep your customers satisfied with your service. Know how to make more money through customer retention. Learn to deal with difficult customers. Learn to avoid unhealthy customer service practices. Why Ultimate Customer Service Training Course right for you? This ultimate customer service training course online will help you gain a better understanding of what customer service is and how you can offer the best service to your customers. This comprehensive online course will also learn to enhance customer satisfaction and avoid unhealthy customer service practices. This one is the most popular customer service courses online level as it will introduce you to various strategies and techniques to keep your customers happy and help you practice the same. You will also learn to deal with difficult customers by taking this extensive online course. By the end of this course, you will understand what customer service is and its benefits for your customers. After taking this career advancement course, you will also be able to enhance your knowledge of customer service and take a step in the direction of becoming a confident customer service executive. Ultimate Customer Service Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction WHY Customer Service Is CRITICAL to Your Business Good Isn't Good Enough We Are ALL in the 'Helping Field' Providing 'Concierge' Level of Service The 5 Tenets of TQM How to Boost Customer Satisfaction How to Avoid The 10 Deadly Sins of Customer Service! More Money $$$ - Through Customer Retention How Much is a Customer Worth? $$$ Do You Understand Your Customer Dealing With Difficult Customers 'LEAP' Into Customer Service Exceptional Phone Service WHY Customers Buy From YOU! $$$ Who should take this course? This comprehensive ultimate customer service training course online is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of customer service. Entry Requirements There are no academic entry requirements for this ultimate customer service training course online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This ultimate customer service training course online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course will teach you practical strategies to declutter your workspace, manage paperwork and boost productivity. In this course, you will learn effective filing systems, digital organisation techniques and time-saving methods to keep your documents in order. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn how to build a plan to get started Know what to keep in paper organisation Understand how to let go of difficult papers Know how it is like to go paperless and the application recommendations Learn the keys to successful maintenance Know how to deal with receipts Learn how to create a system Understand how to declutter step by step Know the techniques to start and finish successful projects Discover the industry's best practices to follow for maximising desirable results Why Paper Organisation Course right for you? This extensive course is beneficial for those who want to learn how to quickly organise research papers and team the paper clutter. You will learn the benefits of taming the paper clutter, what essential papers to keep, building a plan, and let go of difficult papers. This interactive course will educate you on the steps of decluttering, organising and finding homes and keys to successful maintenance. You will discover real-life examples such as steps to deal with receipts, personal finances, home office, and personal finances. By the end of the course, you will have a clear understanding of paper clutter, its benefits, steps of decluttering, and the process to organise and find homes. Paper Organisation Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum About The Course Tame the Paper Clutter Introduction Team The Paper Clutter Forms of Paper Clutter Benefits of Taming The Paper Clutter Building a Plan to Get Started What to Keep Letting Go of Difficult Papers Steps of Decluttering Organizing and Finding Homes Going Paperless and Application Recommendations Keys to Successful Maintenance Real Life Example Decluttering Step by Step Home Office's Project Dealing with Receipts Personal Finances Business Month Closure Creating a System Home Office Next Steps Next Steps Who should take this course? This comprehensive paper organisation course is suitable for those who want to gain in-depth knowledge in paper cluttering, its benefits, and decluttering. It is ideal for those who want to have control over their paper or wish to go paperless. Entry Requirements There are no academic entry requirements for this paper organisation course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This paper organisation course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Cattery Business Certificate Running your own cattery is difficult work and a blessing from heaven in equivalent parts. On the off chance that you love creatures, have a weakness for cat companions and are sufficiently driven to make your own business, a cattery might be the ideal choice for you. While it is significant for you to know a great deal about cat wellbeing, prepping propensities and conduct, you likewise need to realize how to maintain a private venture. There are additionally explicit necessities that your organization should conform to, on the off chance that you need to get and effectively recharge your permit. This course goes over all you require to think about running a cattery. We start by discussing the most viable part of any new business: your financing. Then, we survey your permitting prerequisites and how you can apply. It is likewise critical to have some information about employing and preparing staff, regardless of whether you plan on keeping things little from the outset. At long last, we go over the record-keeping necessities that you should be comfortable with. You Will Learn: The particular roads you can take, to get financing for your cattery The means associated with applying for your permit, including a conversation about charges The purposes behind recruiting staff The particular focuses you should ensure that you remember for all instructional meetings Manners by which you can follow HMRC and your neighborhood authority, with regards to making and looking after records Advantages of Taking This Course: Comprehend why it is critical to find out about the business side of creature care Discover explicit spots you can go to for credits or awards In the event that you are a creature lover, get familiar with transforming that energy into a pay In the event that you have a vocation in creature care, figure out how to turn into your own chief Find out about the three key bits of creature government assistance enactment that you as a cattery proprietor ought to be comfortable with

Microsoft Outlook Certification Level 3 The Microsoft (MS) Outlook Certification Level 3 course gives all that the representative requires to know, to deal with their Outlook email account, for both individual and business use. As the student finishes every one of the 44 modules in this course, they will rehearse the abilities that they need, to make, oversee, alter and send messages and utilize every one of the instruments that are remembered for the Outlook email program. Upon effective fulfillment of the finish obviously different decision assessment, the colleague gets a testament of ability, which can be advantageously printed at home or - for a little charge - presented on their home. What's Covered in the Course? The accompanying abilities are shrouded in the Level 3 MS Outlook Certification course: Instructions to form, read and answer to an email; Adding, review and saving connections to an email; Adding a mark to an email; Moving or backing up Outlook; Making, exploring and relegating undertakings; Step by step instructions to work with contacts; Making rules, to deal with your messages in Outlook; Making gatherings in Outlook; Making, opening and exploring schedules; Out-of-office answer message; Conveyance alternatives and progressed mail settings; Making modified messages. What are the Benefits of the Course? Each representative should be skillful, to utilize this specialized instrument to its full limit. The association profits by having staff who capability and expertly utilize this capacity. Workers selected on the Outlook course will appreciate the accompanying advantages: Workers may concentrate from any area, on any gadget (PC, PC, tablet or cell phone), as long as they have a web association; The capacity to work at a speed that is agreeable for the representative; Course modules that are not difficult to explore, making the whole cycle agreeable; Proceeded with online help, to upgrade the learning; A perceived and confirmed recognition; Moderate educational cost costs.

YouTube Masterclass Certification There are more than 300 hours of video transferred to YouTube consistently, making it a hard market to break into, in the event that you have dreams or goals of running a fruitful YouTube channel. It takes a misleadingly enormous measure of difficult work to get your channel going, to make quality recordings and to draw in a wide enough crowd to guarantee that your endeavors pay off and that your substance sticks out. It is very cutthroat, and you need significantly something beyond extraordinary substance, to flourish - you need to realize how to get your substance seen by whatever number individuals as could be expected under the circumstances. This course expounds on the best way to fabricate and keep an effective YouTube channel. It starts by giving you a short prologue to the things that you need to have set up, before you can begin making content. The course proceeds onward to examine the most ideal manners by which to make content, guaranteeing that your thoughts age meetings are effective. Then, we survey manners by which to get your video seen by the broadest conceivable crowd. At long last, the course gives you tips and data on the most proficient method to make your recordings beneficial. You will Learn: The three bits of gear that you need, to begin About screen goal and suggested sizes The contrasts between quality, amount and consistency, and why each of these are significant How thumbnails can represent the deciding moment your video's perspectives Tips on making the best thumbnail, to pull in a greater crowd Step by step instructions to pull in sponsors to your substance Advantages of Taking this Course: Finding out about the three general classifications of substance Figuring out how to figure out what sort of substance is ideal Understanding the job that site improvement plays in your prosperity Figuring out how to compose titles and depiction that assist your video with accomplishing a high pursuit positioning Seeing more about YouTube's promoter strategies

Introduction: The National Curriculum is a complex document, setting out how the education system in the UK should run. Everyone from parents and teachers to careers need to be intimately familiar with how it works if they want the children in their lives to succeed. One reason why the document can be difficult to understand is how it breaks down the subject matter. Each Key Stage represents several years, which correspond to different ages. Thankfully, examining each stage on its own makes it easier to comprehend the National Curriculum. This course breaks down the National Curriculum into its individual parts. We begin by giving you a brief overview of the material covered. Next, we talk about each stage on its own, telling you what you need to know to help the children you know succeed at each stage. Finally, we talk about other compulsory material that must be covered.   What You Will Learn: Which years and ages are associated with each Key Stage Information about the Early Years Foundation Stage and Sixth Form Which specific subjects are covered under the National Curriculum When testing is performed and what kind of tests are administered Details about other compulsory subjects, including Sex Education and Religious Education Benefits of Taking This Course: Learn more about when you can expect teachers to start introducing homework Understand which subject materials are mandatory for all students If you are a career or involved in early childhood education, understanding what is taught at the primary school level can help you enrich your own lesson planning to better prepare the children in your care for year one If you are interested in becoming a teacher, learning more about what you can anticipate as you teach children in each stage If you are a parent, learning more about what your child is learning in school and how you can help encourage success Course Modules: Module 01: Key Stages 1 and 2 Module 02: Key Stages 3 and 4

Working With Aggressive People Certification Unfortunately, aggressive people are everywhere. Regardless of what your type of job is or your role within your organisation, there is a good chance that you are going to have to work with an aggressive individual at some point. If you are not prepared, this can create a lot of stress and anxiety, which can make work seem unbearable and it can quickly spill over into your personal life. Learning how to cope before it becomes problematic is the best way to handle what could otherwise be a potentially difficult situation. This course goes into detail about how to work well, even if one or more of your colleagues has an aggressive personality. It begins by discussing the various types of aggression that you are likely to encounter at work. Next, we review a few strategies that are successful when used with aggressive people. One of these strategies is to become more assertive in your own communication, which is covered in detail. Finally, we give you instructions on how to quickly resolve workplace issues to reduce the impact of any aggressive behaviour.   You Will Learn: The difference between hostile expressions, obstructive behaviours and direct aggression How to identify which category of aggressive behaviour you are dealing with at any given time The different ways in which passive-aggressive and overtly aggressive individuals behave at work The best strategies you can use in order to deal with aggressive behaviour The importance of assertive communication at work, especially when dealing with aggressive colleagues Benefits of Taking This Course: Working in a calmer, healthier and more positive environment Learning the importance and versatility of 'I' statements when dealing with an aggressive person at work Learning how to build up your assertive communication skills Learning the three-step conflict resolution method and how you can apply it to tense situations involving aggressive individuals Feeling less stressed while at work