3701 Courses delivered Online

COSHH Training - CPD Certified ***FREE COSHH Handbook Guideline (UK) Included*** As you navigate through this COSHH Awareness course, you will unveil the COSHH Handbook - your trusty guide through the hazardous landscape. Imagine mastering the art of implementing COSHH control measures, where you become the expert of COSHH safety protocols, sculpting a shield against unseen dangers. Each COSHH Awareness module unfurls a new chapter, offering insights that illuminate the path to expertise. Key Features This COSHH Training - CPD Certified Course comes with: CPD Certified COSHH Awareness Training Free Certificate from Reed Free CPD Certified Certification CIQ Approved Developed by COSHH Specialist Lifetime Access to COSHH Course Content Take on an education exploration that transcends the ordinary - a comprehensive exploration into the realm of Hazardous Substances and COSHH Regulations. Unveil the mysteries of health hazards, delving deep into the identification of fatal chemicals that wield both potency and peril. Picture this: You, equipped with the wisdom to decipher the intricacies of COSHH Risk Assessments, navigating seamlessly through the labyrinth of regulations using the globally harmonised system as your compass. Course Curriculum COSHH Training - CPD Certified Course: Module 01: COSHH Regulations and Hazardous Substances Module 02: Health Hazards and Identification of Hazardous Chemicals Module 03: COSHH Risk Assessments and the Globally Harmonised System Module 04: Application of Control Measures Module 05: COSHH Handbook Guidelines Learning Outcomes After completing this COSHH Training - Level 3 CPD Certified Course, you will able to: Understand COSHH regulations and hazardous substance management. Identify health hazards and fatal chemicals in the workplace. Conduct COSHH risk assessments using the Globally Harmonised System. Implement effective control measures for hazardous substance management. Develop a COSHH handbook for comprehensive workplace safety. Demonstrate knowledge of the Globally Harmonised System in COSHH. Certification After completing this COSHH Training - CPD Certified course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service COSHH Awareness Training - CPD Certified 58:21 1: Module 01: COSHH Regulations and Hazardous Substances Preview 13:00 2: Module 02: Health Hazards and Identification of Hazardous Chemicals 10:59 3: Module 03: COSHH Risk Assessments and the Globally Harmonised System 14:42 4: Module 04: Application of Control Measures 09:40 5: Module 05: COSHH Handbook Guidelines 07:00 6: CPD Certificate - Free 01:00 7: Leave a Review 01:00 8: Important Next Steps 01:00 Who is this course for? COSHH Training - CPD Certified Professionals working with hazardous substances can enroll this COSHH Training course. Health and safety officers seeking advanced COSHH knowledge. Compliance officers of chemical safety can enroll this COSHH Training course. Supervisors overseeing workplaces with chemical exposure. Individuals involved in risk assessment and control measures. Requirements No formal qualifications are required to take this COSHH Awareness Course. Career path COSHH Training - CPD Certified Chemical Safety Specialist - £30K to 40K/year. Occupational Health Advisor - £35K to 50K/year. Health and Safety Officer - £30K to 40K/year. Environmental Health and Safety Manager - £35K to 50K/year. Industrial Hygienist - £28K to 45K/year. Compliance Coordinator - £25K to 35K/year. Laboratory Technician - £20K to 30K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Are you looking to enhance your COSHH- Control of Substances Hazardous to Health skills? If yes, then you have come to the right place. Our comprehensive course on COSHH- Control of Substances Hazardous to Health will assist you in producing the best possible outcome by mastering the COSHH- Control of Substances Hazardous to Health skills. The COSHH- Control of Substances Hazardous to Health course is for those who want to be successful. In the COSHH- Control of Substances Hazardous to Health course, you will learn the essential knowledge needed to become well versed in COSHH- Control of Substances Hazardous to Health. Our COSHH- Control of Substances Hazardous to Health course starts with the basics of COSHH- Control of Substances Hazardous to Health and gradually progresses towards advanced topics. Therefore, each lesson of this COSHH- Control of Substances Hazardous to Health course is intuitive and easy to understand. Why would you choose the COSHH- Control of Substances Hazardous to Health course from Compliance Central: Lifetime access to COSHH- Control of Substances Hazardous to Health course materials Full tutor support is available from Monday to Friday with the COSHH- Control of Substances Hazardous to Health course Learn COSHH- Control of Substances Hazardous to Health skills at your own pace from the comfort of your home Gain a complete understanding of COSHH- Control of Substances Hazardous to Health course Accessible, informative COSHH- Control of Substances Hazardous to Health learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the COSHH- Control of Substances Hazardous to Health bundle Study in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your COSHH- Control of Substances Hazardous to Health Course Improve your chance of gaining in demand skills and better earning potential by completing the COSHH- Control of Substances Hazardous to Health Curriculum Breakdown of the COSHH- Control of Substances Hazardous to Health Course Module 01: COSHH Explained Module 02: COSHH Regulations Module 03: Health Problems Related to Hazardous Substances Module 04: Identifying Hazardous Substances Module 05: COSHH Risk Assessments Module 06: Control Measures and Monitoring Module 07: Implementing Control Measures CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The COSHH- Control of Substances Hazardous to Health course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in COSHH- Control of Substances Hazardous to Health. It is also great for professionals who are already working in COSHH- Control of Substances Hazardous to Health and want to get promoted at work. Requirements To enrol in this COSHH- Control of Substances Hazardous to Health course, all you need is a basic understanding of the English Language and an internet connection. Career path The COSHH- Control of Substances Hazardous to Health course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to COSHH- Control of Substances Hazardous to Health. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Giant's Shoulders - Making Project Connections All projects are a journey to towards a goal. All projects share the characteristics of being a temporary endeavor with a uniqueness of scope or environment that makes them very different from operations type work. The temporariness of the project requires that we manage time - that valuable resource that will consume and surprise us if we don't manage it well. A project schedule is our representation of future time - or future memories - that we build together to provide us with confidence, guidance and measuring points along the journey. A well-built schedule requires three key ingredients: An agreed scope representing the requirements of the stakeholders Estimates of task durations by the performers Solid connections between the tasks - Dependencies and sequencing What you will learn: This session and exercise will focus on that third element - the connections. It is no more or less important than the other two. However it does often provide an opportunity for conversations that can be referred to as 'storming' - in the Tuckman/Jensen model of Team Development (Forming/Storming/Norming/Performing/Adjourning). The game is designed to provide an opportunity to practice and improve our ability to identify connections/ associations/links between famous individuals from the Arts, Science and Craft worlds. We can use the same skill and ability to identify connections/ dependencies/ sequences between our project tasks.

To provide a fundamental understanding of building services in the context of: The working environment The success of the core business The health and safety of the occupants Operating cost and environmental impact The optimisation of cost and value Strategies for continuous improvement DAY ONE 1 Building services fundamentals The function of services in commercial buildings and their importance to the core businessElectrical servicesLightingHeatingVentilation and air conditioningLiftsWater Understanding IT and communication systems Practical exercises 2 The provision of comfort and safety Statutory requirementsHealth and safety legislationControl of contractorsRisk assessmentFire precautionsLegionella, sick building and other risks Business requirementsUnderstanding user requirementsMatching systems to business needs Practical exercises 3 Getting the design right What the FM needs to know about design and its procurementSuccessful space planningRelationship between services, space planning and designGetting the brief rightSupplier selection and management Practical exercises DAY TWO 4 Operation and maintenance Why maintain?Maintenance contractsInput and output specificationsResource optionsContracts - principal elementsTendering - key stepsSelection criteriaOperational criteriaMaintenance trends Performance-based service provisionInput and output specificationsKPIs and thresholdsRisk containmentValue-add opportunitiesPerformance contract strategy Practical exercises 5 Contingency planning Being ready for the unexpected Identifying and reducing riskInternal risksExternal risksIdentifying threats at your site Managing riskProtective systemsOccupier obligationsFire managementTesting Practical exercises 6 Commissioning services systems Physical commissioning Common problems Typical costs Commissioning stages Continuous commissioning Energy efficiency and the scope for environmental improvement Practical exercises 7 Satisfying the occupants Obtaining and responding to feedbackWhen to get feedbackWhyHowWhat to do with it Practical exercises 8 'Air time' Sharing experience and addressing specific issues of interest to participants Course review Close

Dealing with electricity without learning the basics of safety procedures is a suicide. The basics of electricity involves an introduction to voltage and resistance, capacitance and capacitors and magnetics. This course covers all of those empowering you to handle electricity safely. Start learning Basic Electricity & Safety Procedures Training that will give you enough knowledge and skills to build your dream career. About this course This Basic Electricity & Safety Procedures Training helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Basic Electricity & Safety Procedures Training is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Basic Electricity & Safety Procedures Training is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Basic Electricity & Safety Procedures Training related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Voltage and Resistance Module 2: Introduction to Capacitance and Capacitors Module 3: An Overview of Magnetism Module 4: Safety Procedures Course Content Basic Electricity: Safety Procedures Module1: Introduction to Voltage and Resistance 00:16:00 Module 2: Introduction to Capacitance and Capacitors 00:14:00 Module 3: An Overview of Magnetism 00:13:00 Module 4: Safety Procedures 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Having the fundamental knowledge of electricity for every homeowner pays off letting you save a lot of money. This course has been designed to serve this purpose giving you the basics of electricity, introduction to AC and DC connection, and many more. Start learning Basic Electricity Training that will give you enough knowledge and skills to build your dream career. About this course This Basic Electricity Training helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Basic Electricity Training is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Basic Electricity Training is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Basic Electricity Training related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Basic Electricity Module 2: Ohm's Laws and Electrical Units Module 3: Direct Current Fundamentals Module 4: Introduction to Alternating Current Course Content Basic Electricity Module 1: Basic Electricity 00:08:00 Module 2: Ohm's Laws and Electrical Units 00:10:00 Module 3: Direct Current Fundamentals 00:13:00 Module 4: Introduction to Alternating Current 00:12:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Light Current Systems for Electrical Engineering today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Light Current Systems for Electrical Engineering is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Light Current Systems for Electrical Engineering Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Light Current Systems for Electrical Engineering, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Light Current Systems for Electrical Engineering Light Current Fire Alarm System Module 1- Light Current Fire Alarm System Part 1 00:17:00 Module 2- Light Current Fire Alarm System Part 2 00:15:00 Module 3- Light Current Fire Alarm System Part 3 00:18:00 Module 4- Light Current Fire Alarm System Part 4 00:17:00 Module 5- Light Current Fire Alarm System Part 5 00:17:00 Module 6- Light Current Fire Alarm System Part 6 00:17:00 Light Current MATV and Telephone System Module 1- Light Current MATV System Part 1 00:14:00 Module 2- Light Current MATV System Part 2 00:17:00 Module 3- Light Current Telephone System 00:19:00 Light Current Data System Module 1- Light Current Data System Part 1 00:15:00 Module 2- Light Current Data System Part 2 00:20:00 Light Current CCTV System Module 1- Light Current CCTV System Part 1 00:14:00 Module 2- Light Current CCTV System Part 2 00:23:00 Light Current Sound System Module 1- Light Current Sound System Part 1 00:18:00 Module 2- Light Current Sound System Part 2 00:16:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This course is ideal to give all members of staff basic fire training to increase awareness and cooperation in the event of a fire in the workplace.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Customers configuring and maintaining CUCM 8.x, 9.x, 10.x, 11.0, or 12.x. PBX System Administrators transitioning to CUCM administration IP networking professionals taking on responsibility for CUCM administration Workers being cross-trained for CUCM administration coverage The secondary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers Overview Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified Communications Manager (CUCM) 12.x (or earlier version) system and its environment Configure CUCM to support IP Phones in multiple locations Configure CUCM to route calls to internal and PSTN destinations Configure User accounts and multi-level administration Understand User Web Page functionality Configure user features, including Hunt Groups, Call Pickup, and Call Park. Understand the capabilities of and demonstrate the Bulk Administration Tool Understand the SMART Licensing model for Cisco Unified Communications Understand and demonstrate the use of the Unified Reporting tool Understand and demonstrate the use of the Dialed Number Analyzer Communications Manager Administration for Version 12.5 (CMA v12.5) is an instructor-led course presented to system administrators and customers involved with the day-to-day operation of the Cisco Unified Communications Manager product. This course introduces you to the CUCM system, the necessary procedures for administering IP Phones and Users, understanding the Dial Plan and implementing Features. In addition to instructor-led lectures and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the Cisco Unified Communications Manager software used in the class is version 12.5.1, the course material applies to versions 8.x, 9.x, 10.x, 11.x, or 12.x. The concepts and the lab tasks are the same for most of the Cisco Unified Communications Manager software versions CUCM System Basics Introduction to IP Telephony Traditional Voice vs. IP Telephony Clustering Overview Intra-Cluster Communications CUCM Redundancy Options Deployment Models Campus (Single Site) Deployment Centralized Call Processing Deployment Distributed Call Processing Deployment Clustering over the IP WAN Call Processing Deployment Hybrid Call Processing Deployment Basics of CUCM Configuration Administrative Interfaces Administration and Serviceability Unified Reporting and the Enterprise License Manager Disaster Recovery System and Unified OS Administration Navigation Bar Command Line Interface Server Redundancy: CM Groups CM Group Configuration Date/Time Group Regions and Codecs Locations Device Pool Configuration Service Parameters Configuration Enterprise Parameters Configuration Supporting Phones and Users Configuring CUCM to Support Phones Cisco Unified IP Phone Model Ranges Specialized Cisco IP 89xx and 99xx phones Cisco Jabber Client Phone Button Templates Softkey Template Cisco IP Phone Registration Device Defaults Phone Configuration Manual Phone Configuration Auto-Registration Self-Provisioning Using the Bulk Administration Tool (BAT) Deploying new phones and users Overview of the Auto-Register Phone Tool Configuring CUCM to Support Users Understanding CUCM Users Manual User Creation User Import with BAT Importing Users with LDAP Sync LDAP Authentication Understanding User Administration Configuring User Administration Working with Access Control Groups Assigning End Users to Access Control Groups User Web Pages Understanding the Dial Plan Dial Plan Overview Introduction to the Dial Plan Understanding Dial Plan Components Route Lists, Route Groups and Devices Call Routing Understanding Digit Analysis Basics of Dial Plan Configuration Basics of the Dial Plan Dial Plan Configuration Translation Patterns Route Plan Report Advanced Dial Plan Configuration Understanding Digit Manipulation External Phone Number Masks Transformation Masks Discard Digits Instructions: PreDot Class of Control Overview of Class of Control Partitions and Calling Search Space Traditional vs. Line/Device Approach Configuring Partitions and CSSs Time of Day Routing PLAR Application Forced Authorization Codes CUCM Features Media Resources Overview of Media Resources Conference Bridge Music on Hold Transcoder Annunciator Overview of Media Resource Management Configuring Media Resources User Features Configuring Call Coverage in Cisco Unified Communications Manager Call Coverage in Cisco Unified Communications Manager Hunt Group Overview Hunt Group Configuration Final Forwarding Shared Lines Call Pickup Directed and Group Call Pickup Call Park Lab Outline Configuring the System to Support Cisco IP Phones Creating and Associating Users Configuring Basic Dial Plan Elements Configuring Complex Dial Plan Elements Implementing Class of Control Configuring Media Resources Configuring Hunt Groups and Call Coverage Configuring Call Pickup and Call Park