Problem definitions provide a target boundary, description, and measure of success. To accurately define a problem, use techniques such as data collection, symptom analysis, brainstorming, key-word analysis, force-field analysis, writing it down, and writing a conflict definition. Discover why most problems exist and how to solve the root cause of a problem. Understand the difference between being at cause or at affect and how you can be in control. Learning Objectives Explain the importance of accurate problem definition, Implement nine ways to accurately define problems, Analyze and identify root causes Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Understand why the most important sale you'll ever make is to yourself and why you should confirm a sale and not close them. Discover how to use the principles of positive expectancy to confirm more sales and how to maintain positive expectancy. Learning Objectives Explain the difference between closing and confirming sales, Define the most important 'close' you'll ever make, Describe how positive expectancy confirms more sales Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Confirming a sale takes both nature-or common sense, and nurture-good technique. You will learn how to look for verbal and visual buying signals throughout. We will show you how getting to yes requires stacking building blocks of smaller yeses and how to always advance the sale to the next realistic step. Learning Objectives Explain the ABC's of getting to yes, Identify buying signals, Implement steps for getting to yes, Build a pyramid of yeses that lead to a confirmation Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Closing ratios are the number of activities performed, compared to results achieved. Closing ratios can be expressed in many of your sales activities such as people called, to appointments booked. We will guide you how to track sales activities and how this will inform you where you are or are not getting results from. To increase closing your ratios, examine each step in the sales process. Learning Objectives Define closing ratios, Explain the importance of knowing your closing ratios to control sales results, Explain how to improve your closing ratios, Diagnose weak links in your sales process Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Understand how you can identify the four buying styles from the definite-maybe buyers, impulse buyers, investigators and hard-bargainers. Discover the various strategies to apply to each of the buying styles and how to manage them. Learning Objectives Describe clues for identifying the four buying styles, Implement strategies how develop behavioral flexibility to confirm more sales, Explain the effects of stress on buying decisions Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Understand ten techniques to confirm and close sales and why they often most effective when combined with each other. These include the direct sales approach, incentive confirmations and deadline events to help motivate the buying decision. Learning Objectives Apply 10 techniques to confirm and close sales, Identify multiple script examples for each technique Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Overview This comprehensive course on Entrepreneurship & Innovation Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Entrepreneurship & Innovation Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Entrepreneurship & Innovation Management. It is available to all students, of all academic backgrounds. Requirements Our Entrepreneurship & Innovation Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 72 lectures • 02:00:00 total length •Entrepreneurship: 00:01:00 •Entrepreneurship Introduction: 00:01:00 •Entrepreneurship Definition: 00:01:00 •Entrepreneurship Theories: 00:01:00 •Schumpeter Theory: 00:02:00 •Uncertainty - Bearing Theory and Krizner's 'Alert' Entrepreneurship: 00:02:00 •Biological and Marshall's Theory of Entrepreneurship: 00:01:00 •Other Entrepreneurship Theories: 00:02:00 •Sociological Theories of Entrepreneurship: 00:02:00 •Jean-Baptiste Say's Law: 00:01:00 •Entrepreneurship Creativity: 00:01:00 •Theories in Creativity: 00:01:00 •Wertheimer, Maslow, Rickards and Gilliam: 00:03:00 •Creativity in Organisations: 00:01:00 •Creativity in Management: 00:01:00 •Creativity and Competition: 00:01:00 •Entrepreneurship Mindset: 00:02:00 •Innovation and Entrepreneurship: 00:01:00 •Types of Innovations: 00:02:00 •Innovation Theories: 00:02:00 •Chain-Linked Innovation Model: 00:02:00 •Diffusion of Innovation Theory: 00:03:00 •The Importance of Peer-to-Peer Conversations & Peer Networks: 00:01:00 •Understanding the Needs of Different User Segments: 00:01:00 •Paradigm Shift: 00:02:00 •Cultivating a Culture of Creativity and Innovation: 00:01:00 •Innovation Organisations: 00:02:00 •Entrepreneurial Problem Solving: 00:03:00 •Key Perceptions: 00:03:00 •Think Tank: 00:01:00 •The Power of Storyboarding: 00:01:00 •How to Manage Creative Teams: 00:01:00 •IT Systems for Innovation: 00:02:00 •Entrepreneurs & Corporate Entrepreneurs: 00:02:00 •Entrepreneurial Problem Solving: 00:03:00 •Intrapreneurial Problem Solving: 00:01:00 •Collaborative Networks: 00:01:00 •Notion of Collaboration: 00:02:00 •Building a Culture of Innovation: The Role of Leadership: 00:02:00 •What Makes a Leader?: 00:02:00 •Other Studies on Emotional Intelligence: 00:04:00 •Evaluating Entrepreneurial Start-Ups: 00:02:00 •Your IP Strategy: 00:01:00 •Market Research: 00:01:00 •Set Your Research Objectives: 00:02:00 •Evaluating Revenue & Costs Framework: 00:01:00 •Cost Drivers: 00:03:00 •Variable and Fixed Costs: 00:01:00 •Financing Decisions for Start-ups: 00:02:00 •Types of Angel Investors: 00:01:00 •Attracting Angel Investors: 00:01:00 •Venture Capitalist: 00:02:00 •Venture Capital Investment Process: 00:01:00 •The Stages in Venture Capital Investment: 00:02:00 •Advantages of Venture Capital: 00:01:00 •Government Grants: 00:02:00 •Funding Instruments for Entrepreneurs: 00:01:00 •Debt Instrument: 00:02:00 •Mezzanine - Preferred Shares: 00:02:00 •Capital Market Structure: 00:02:00 •Advantages and Disadvantages: 00:02:00 •Capital Structure and Implications: 00:03:00 •Shareholder Equity: 00:01:00 •Mezzanine Debt: 00:02:00 •Lowering the Cost of Capital and Improving Equity Returns: 00:01:00 •Dilution: 00:03:00 •Price Earnings Ratio: 00:03:00 •Succession Planning & Exit Strategy: 00:01:00 •Mistakes to Avoid in Succession Planning: 00:01:00 •Plan, Do and Review: 00:02:00 •Exit Strategies: 00:02:00 •Assignment - Entrepreneurship & Innovation Management: 00:00:00
Our Unconscious Bias Awareness course is designed to help individuals recognize and address the subtle biases that influence their thoughts, decisions, and behaviors, often without their awareness. In today's diverse and inclusive world, understanding and managing unconscious biases is essential for fostering a fair, equitable, and inclusive environment in both personal and professional settings.
***Beyond the Numbers: Building Financial Intelligence for Non-Finance Managers*** Did you know a recent study by the Chartered Management Institute (CMI) revealed that 72% of managers outside of finance felt they lacked confidence in understanding financial statements? This can hinder effective decision-making across the organization. Finance for Non-Finance Managers is a comprehensive online course designed to bridge this knowledge gap. This course equips you with the financial acumen needed to thrive in today's business environment. Learning Outcomes: By the end of this comprehensive "Finance for Non-Finance Managers" course, you will be able to: Demystify financial statements and understand their key components. Interpret financial data to assess an organization's financial health. Develop budgeting and forecasting skills to make informed financial decisions. Evaluate the impact of pricing strategies on profitability. Identify and manage financial risks to ensure organizational stability. Communicate effectively using financial terminology. Key Highlights of the Finance for Non Finance Managers course: Lifetime access to Finance for Non Finance Managers course materials Full tutor support is available from Monday to Friday with the Finance for Non Finance Managers course Gain a complete understanding of Finance for Non Finance Managers course Accessible, informative Finance for Non Finance Managers learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Finance for Non Finance Managers This Finance for Non-Finance Managers course is divided into ten easy-to-understand modules, each focusing on a crucial aspect of financial literacy. Module 1: Importance of Good Financial Information This module establishes the foundation, highlighting the importance of accurate and timely financial information for effective decision-making in any organization. Module 2: Financial Information Every Organisation Needs We'll delve into the essential financial information that every organization needs to track and understand, equipping you to identify the data most relevant to your role. Module 3: The Balance Sheet: Basic Summary of Value and Ownership Master the core elements of the balance sheet, gaining insights into an organization's assets, liabilities, and net worth. Module 4: Profit and Loss Accounts Learn to interpret the profit and loss account, a key indicator of an organization's financial performance over a specific period. Module 5: Cash Flow Statement We'll explore the cash flow statement, understanding how an organization generates and uses cash, crucial for maintaining financial stability. Module 6: Understanding Budget This module equips you with the skills to develop and manage budgets, ensuring efficient allocation of resources and achieving financial goals. Module 7: Pricing and Financing Gain insights into pricing strategies and how they impact profitability. We'll also explore different financing options available to organizations. Module 8: Cost Management Learn effective cost management techniques to optimize resource utilization and improve profitability. Module 9: Methods for Measuring Your Organisation's Financial Performance Discover key financial ratios and metrics used to assess an organization's financial health, performance, and solvency. Module 10: Risk and Risk Management We'll explore various financial risks faced by organizations and strategies to mitigate them, ensuring long-term sustainability. Curriculum Breakdown of the Finance for Non Finance Managers Course Module 01: Importance of Good Financial Information Module 02: Financial Information Every Organisation Needs Module 03: The Balance Sheet: Basic Summary of Value and Ownership Module 04: Profit and Loss Accounts Module 05: Cash Flow Statement Module 06: Understanding Budget Module 07: Pricing and Financing Module 08: Cost Management Module 09: Methods for Measuring Your Organisation's Financial Performance Module 10: Risk and Risk Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Finance for Non-Finance Managers course is ideal for: Managers from all departments seeking to enhance their financial literacy. Professionals seeking career advancement into leadership roles. Business owners who want to make informed financial decisions. Entrepreneurs looking to understand the financial health of their ventures. Anyone interested in gaining a solid foundation in financial concepts. Requirements To enrol in this Finance for Non-Finance Managers course, all you need is a basic understanding of the English Language and an internet connection. Career path Finance for Non-Finance Managers can unlock exciting career possibilities, including: Promotion to senior management positions. Transitioning into a finance-related role. Launching your own successful business venture. Gaining a competitive edge in the job market. Improving your overall business acumen. Making impactful contributions to your organization's financial success. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Introverts/Ambiverts/Extroverts As Excellent Leaders Our traditional view has been that virtually all leaders are extroverts. Based on 300+ interviews with C Suite Executives (100+ being CEOs) we have found that about half are introverts and half are extroverts, similar to the normal population of the U.S. and Canada. This was a considerable surprise. Not everyone is an extreme introvert or extrovert-the distribution is a bell curve, so most people are just a bit introverted or bit extroverted-and introverts make great executives, as well.In this presentation, Karl will talk about the many strengths (and a few weaknesses) of Introverts, Ambiverts, and Extroverts and how they might become even better leaders. He will discuss how to effectively work with each type, how to be a better manager for them, and how to work more effectively for them, if they are your boss. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.