Are you an ambitious, entrepreneurial business owner with a collaborative mindset? You are? Good! You're in the right place. Running your own business can be tough and the odds are against you - but don't worry! The support you need is on your doorstep - at next to no cost!
Hiring someone is more than posting a job ad and hoping for the best. It’s about getting the right person, in the right role, at the right time—without losing your mind in the process. This Employee Recruitment and Onboarding Course walks you through how to attract top talent, filter through applications without falling asleep, and set new hires up for success without sending them a 72-slide PowerPoint on day one. If you’ve ever wondered why someone ghosted after the interview or started on Monday and disappeared by Friday, this course has answers. We’ll cover job descriptions that don’t sound like a robot wrote them, interviews that actually tell you something, and onboarding strategies that help people stick around past the welcome email. No fluff. No filler. Just the steps you need to shape a hiring process that works—from the first ad to a settled, confident new team member. Whether you're part of HR or doing everything yourself in a growing business, this course was built with you (and your headache) in mind. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Employee Recruitment and Onboarding Module 01 : Purpose of Onboarding Module 02 : Introduction to Onboarding Module 03 : Onboarding Preparation Module 04 : Onboarding Checklist Module 05 : Creating an Engaging Program Module 06 : Following Up with New Employees Module 07 : Setting Expectations Module 08 : Providing Feedback Learning Outcomes: Define the Significance of Onboarding: Grasp the pivotal role of onboarding in integrating new employees . Craft Engaging Onboarding Programs: Develop captivating initiatives for seamless assimilation . Master Expectation Setting: Learn to establish clear, achievable goals for new team members . Hone Feedback Delivery: Cultivate skills to provide constructive input to nurture growth . Execute Thorough Onboarding Preparation: Streamline processes for maximum effectiveness . Implement Follow-Up Strategies: Ensure sustained support for new employees . Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR Professionals seeking to enhance their onboarding processes. Managers looking to refine their recruitment and integration strategies. Entrepreneurs aiming to create a welcoming and productive work environment. Small business owners keen on maximising employee potential. Team Leaders eager to strengthen team cohesion and performance. Administrative Personnel involved in the recruitment process. Start-up Founders looking to establish effective onboarding practices. Individuals transitioning to HR roles. Career path Recruitment Coordinator HR Specialist Talent Acquisition Manager Onboarding Consultant Employee Experience Coordinator People Operations Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
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Unlock your potential in accounting with our Accounts Assistant Training programme. From mastering financial concepts to practical skills in bookkeeping and financial reporting, we provide comprehensive training to kickstart your career in finance.
Learn how to navigate the UK tax system effortlessly with our UK Tax Return Simplified course. Master the process of submitting a Self-Assessment Tax Return, understand income tax, deductions, and tax planning strategies. Perfect for individuals, business owners, and finance professionals. Enrol now and take control of your taxes!
Welcome to the world of Delivery Driver Training, where the road to success is paved with knowledge and expertise. Picture yourself behind the wheel, navigating the streets with confidence and efficiency. In this immersive course, we kick off with the essentials in Module 01, introducing you to the intricacies of delivery driving. As you progress through modules, you'll master the art of effective route planning, stress management on the road, and the crucial skills needed for maintaining records and adhering to traffic laws. Our program goes beyond the basics, covering contemporary topics like Zero Contact Delivery Methods, ensuring you stay ahead in the ever-evolving landscape of delivery services. Get ready to not just drive but to thrive in the dynamic world of delivery with our expertly crafted training. Learning Outcomes Develop a profound understanding of the principles and practices of delivery driving. Master effective route planning techniques for optimizing delivery schedules. Acquire stress management skills tailored for the unique challenges faced on the road. Ensure compliance with safety regulations, hygiene standards, and traffic laws. Stay ahead of the curve by learning about zero-contact delivery methods and contemporary industry trends. Why choose this Delivery Driver Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Delivery Driver Training for? Aspiring delivery drivers seeking a comprehensive training program. Individuals transitioning into the delivery services industry. Entrepreneurs or small business owners managing their own delivery operations. Anyone looking to enhance their driving skills and career prospects. Those interested in staying updated on modern delivery practices and safety measures. Career path Delivery Driver: £18,000 - £30,000 Fleet Manager: £25,000 - £40,000 Logistics Coordinator: £22,000 - £35,000 Transportation Supervisor: £28,000 - £45,000 Courier Service Owner: Earnings Vary Route Planning Specialist: £20,000 - £32,000 Prerequisites This Delivery Driver Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Delivery Driver Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to the Delivery Driving Introduction to the Delivery Driving 00:31:00 Module 02: Delivery and Collection Delivery and Collection 00:40:00 Module 03: Maintaining Records Maintaining Records 00:26:00 Module 04: Effective Route Planning Effective Route Planning 00:28:00 Module 05: Stress Management Stress Management 00:34:00 Module 06: Driver CPC Driver CPC 00:25:00 Module 07: Maintain Traffic Laws Maintain Traffic Laws 00:33:00 Module 08: Parking and Reversing Parking and Reversing 00:35:00 Module 09: Driving in Adverse Weather Condition Driving in Adverse Weather Condition 00:27:00 Module 10: Safety Regulations and Hygiene Safety Regulations and Hygiene 00:31:00 Module 11: Vehicle Maintenance and Safety Vehicle Maintenance and Safety 00:33:00 Module 12: Zero Contact Delivery Methods Zero Contact Delivery Methods 00:25:00 Assignment Assignment - Delivery Driver Training 00:00:00
In today’s fast-paced business environment, the role of a Telesales Executive has become more crucial than ever. With a focus on driving sales through phone conversations, this course is designed to equip you with the core knowledge and skills needed to succeed in the telesales industry. From mastering effective communication techniques to understanding the key principles of customer persuasion, this course covers everything you need to know to start excelling in telesales. Throughout the course, you’ll learn the strategies that top telesales professionals use to build rapport, overcome objections, and close deals. You’ll also explore how to handle difficult conversations with ease and use your voice as a powerful tool to influence potential clients. Whether you’re new to telesales or looking to enhance your existing skills, this course offers valuable insights and strategies that will help you drive results, increase customer engagement, and boost your sales performance. Prepare yourself for a rewarding career in telesales with the knowledge and confidence to succeed. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Telesales Module 02: Prospecting and Lead Generation Module 03: Sales Techniques and Strategies Module 04: Call Preparation Module 05: Call Response Module 06: Staging the Call Module 07: Dealing with Difficult Situations Module 08: Closing the Call Module 09: Telephone Etiquette Module 10: Sales Metrics and Performance Management Learning Outcomes Enhance your telesales skills and techniques. Master prospecting and lead generation strategies. Develop effective call preparation and response strategies. Successfully navigate and overcome challenging situations. Perfect the art of closing sales calls. Understand the importance of telephone etiquette and sales performance metrics. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals aiming to sharpen their telesales skills. Individuals looking to enter the telesales industry. Customer service representatives seeking to transition into telesales. Small business owners interested in improving their sales abilities. Graduates seeking a career in sales. Anyone eager to boost their sales performance and career prospects. Career path Telesales Executive Inside Sales Representative Business Development Executive Sales Coordinator Account Executive Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
A chaotic workspace can drain your energy faster than a Monday morning meeting. This course is your guide to creating an environment that doesn’t just look neat but actually helps you focus, think clearly, and get more done — whether you’re working from a home office, a shared desk, or your favourite corner in the house. You'll learn the art and logic behind designing a workspace that doesn’t compete for your attention but works quietly in the background to keep your mind sharp. Packed with practical layout strategies, tips on lighting and ergonomics (without the jargon), and guidance on digital organisation, this course invites you to rethink how your space works for you. Say goodbye to tangled cables, cluttered screens, and noise that gets in your head. You don’t need expensive furniture or a Pinterest-perfect setup — just the right mindset, a few smart changes, and a little structure. If your desk currently doubles as a dumping ground, it's time for a smarter, calmer setup that clears the way for better concentration and better workdays. Here are five key learning outcomes that learners can expect from this course: Develop an understanding of the key factors that contribute to a productive home office, such as lighting, comfort, and organisation. Learn practical hacks and secrets to improve productivity while working from home, such as time-blocking and setting boundaries. Understand the benefits of an organised workspace and learn how to create a system that works for you. Learn how to balance family responsibilities with work, and develop strategies to limit distractions and interruptions. Gain insights into the common pitfalls that can affect productivity in a home office, such as technology distractions and poor ergonomics, and learn how to overcome them. The course is divided into ten lessons, each covering a specific aspect of creating a productive workspace. Lesson one focuses on identifying the three key aspects of a productive home office, which are comfort, lighting, and organisation. Lesson two provides practical hacks and secrets to improve productivity, such as using productivity tools and apps and setting realistic goals. Lesson three covers five secrets to a productive home office, including creating a dedicated workspace and setting boundaries. Lesson four addresses the question of whether it is possible to be productive while working from home and covers tips for staying focused and motivated. Lesson five explores how to make your home office more productive, including using plants and adding personal touches. Lesson six provides strategies for balancing family and work responsibilities, while lesson seven covers how to limit distractions when working from home. Lesson eight explores the benefits of an organised workspace and provides tips for creating an effective filing system. Lesson nine discusses the top three design features of the ideal home office, such as ergonomics and natural light. Finally, lesson ten examines the common productivity killers in a home office and provides strategies for overcoming them. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for anyone who works from home or is considering setting up a home office. It may be particularly useful for freelancers, entrepreneurs, or remote workers who need to create an effective workspace. It may also be helpful for individuals who want to improve their productivity and work-life balance. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path After completing this course, learners may be better equipped to work effectively from home, leading to increased productivity and job satisfaction. Potential career paths may include: Freelancer Remote worker Small business owner Consultant Online teacher or tutor Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
Overview This comprehensive course on Career Development Training: Copywriting Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Career Development Training: Copywriting Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Career Development Training: Copywriting Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Career Development Training: Copywriting Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 33 lectures • 02:04:00 total length •Lesson 01: How to Find Your Niche: 00:04:00 •Lesson 02: How to Find a Niche Market: A Step-By-Step Guide: 00:04:00 •Lesson 03: The Advantages of Having a Niche Market: 00:04:00 •Lesson 04: 5 Ways to Research Your Potential Customers: 00:03:00 •Lesson 05: 5 Simple Steps To Find Your Niche Market: 00:04:00 •Lesson 06: Ways to Narrow Down Your Niche Market: 00:03:00 •Lesson 01: 10 Reasons Why People Who Read A Lot Are More Likely To Be Successful: 00:04:00 •Lesson 02: The Importance of Written Communication Skills: 00:04:00 •Lesson 03: 5 Reasons why Feedback may be the Most Important: 00:04:00 •Lesson 04: What Copywriting Certification Programs Can Teach You: 00:04:00 •Lesson 05: 8 Online Tools That Will Improve Your Writing: 00:03:00 •Lesson 06: Why Should You Network?: 00:04:00 •Lesson 07: Why New Writers Should Enter Writing Competitions: 00:03:00 •Lesson 01: How To Get The Most Out Of Customer Polls And Surveys: 00:04:00 •Lesson 02: How to Identify a Target Demographic: 00:04:00 •Lesson 03: Learn Your Customers Habits: 00:03:00 •Lesson 04: 11 Ways to Provide Great Customer Service: 00:03:00 •Lesson 05: Your Small Business Competitors: Where to Learn About Their Customers: 00:04:00 •Lesson 01: The Easiest Way to Build Your Business Through Referrals: 00:04:00 •Lesson 02: What is a Paid Online Advertising Strategy?: 00:03:00 •Lesson 03: What Is a Portfolio Website and Why You Need It?: 00:04:00 •Lesson 04: Copywriting for Social Media: 7 Tips to Boost Engagement: 00:03:00 •Lesson 05: 5 Rules for Customer-Centric Copywriting Your Support Reps Should Use: 00:03:00 •Lesson 01: Break into the Self-Improvement Market: 00:04:00 •Lesson 02: Fundraising - Selling Your Services to Non-Profit Companies: 00:04:00 •Lesson 03: Health Copywriting- Working to Improve People's Lives: 00:06:00 •Lesson 04: Financial Services: 00:04:00 •Lesson 05: Christian Market - Writing for a Higher Purpose: 00:04:00 •Lesson 01: Choose Your Own Working Hours: 00:05:00 •Lesson 02: The Newbie's Guide to Making the Most of Remote Work: 00:04:00 •Lesson 03: Copywriter Job Satisfaction: Why Copywriting is a Good Career: 00:03:00 •Lesson 04: Why Copywriting Helps your Business and Adds Value to your Marketing Assets: 00:04:00 •Lesson 05: Potential to Earn Higher than Average Income: 00:03:00