463 Courses delivered Online

Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans

Psychology: Psychology Course Online Do you look forward to learning about the human mind and behaviour? This specially designed Introduction to Psychology course will help students understand the human condition and motivate them to pursue further professional development. This course on Introduction to Psychology concentrates on different aspects of psychology. You will learn about the significance of psychological ethics and the evolution of the field in this Introduction to Psychology course. You will study the development of psychology and its major figures during this Introduction to Psychology course. At the conclusion of this Introduction to Psychology course, you will also have a thorough understanding of the numerous procedures and theories employed in developmental psychology. Enrol in our Introduction to Psychology course to increase your employment prospects and equip yourself with the abilities necessary to be successful in psychology! Learning Objectives Of Introduction To Psychology By the end of the Introduction to Psychology course, the learner will be able to: Understand the fundamentals of psychology. Introduction to Psychology course helps to understand the evolution of psychology. Learn sensation, perception, and the states of consciousness in this Introduction to Psychology course. Introduction to Psychology course provides in-depth knowledge about learning. You will have a clear understanding of memories and forgetting from this Introduction to Psychology course. The Introduction to Psychology course explains thinking, intelligence, emotion, and motivation. You can understand human development, personality, social psychology, and psychological disorders from this Introduction to Psychology course. This Introduction to Psychology course describes health stress, coping, and how to treat psychological disorders. Main Course: Introduction to Psychology Free Courses are including with this Psychology: Psychology Course Course 01: Diploma in Counselling and Psychology Course 02: Level 4 Diploma in Child Counselling Special Offers of this Psychology: Psychology Course This Psychology: Psychology Course includes a FREE PDF Certificate. Lifetime access to this Psychology: Psychology Course Instant access to this Psychology: Psychology Course Get FREE Tutor Support to this Psychology: Psychology Course Psychology: Psychology Course Online A different facet of psychology is covered in this Introduction to Psychology course, including the field's unique and colorful history and philosophical roots, failed research experiments and their implications for psychological ethics, and the evolution of the discipline. You will learn about the background and influential psychologists in this Introduction to Psychology course, but you will also acquire a thorough understanding of the various theories and procedures that are employed in developmental psychology. Who is this course for? Psychology: Psychology Course Online This comprehensive Psychology: Psychology Course is designed for anyone who wants to improve their job prospects or advance their career in this field. Requirements Psychology: Psychology Course Online To enrol in this Psychology: Psychology Course, students must fulfil the following requirements. To join in our Psychology: Psychology Course, you must have a strong command of the English language. To successfully complete our Psychology: Psychology Course, you must be vivacious and self driven. To complete our Psychology: Psychology Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Psychology: Psychology Course Career path Psychology: Psychology Course Online This Psychology: Psychology Course can lead you to the following career paths: Psychologist Psychology Teacher Psychology Assistant

Modernist literature stands as a fascinating and revolutionary movement, changing the landscape of written expression. Through experimentation with narrative structures, language, and themes, it marked a departure from traditional forms. Writers such as James Joyce, Virginia Woolf, and T.S. Eliot broke away from the conventions of their time to delve into the complexities of human consciousness, disillusionment, and the rapidly changing world. In this course, you'll explore how these authors used literary innovation to reflect the fractured nature of modern life and the profound shifts in culture, politics, and society. As you journey through the texts, you'll uncover the ways in which Modernist writers sought to portray the inner workings of the human mind, often blurring the line between reality and perception. By analysing key works, you'll gain an appreciation for the subtle ways Modernist writers challenged societal norms and experimented with form. From stream-of-consciousness techniques to fragmented storytelling, this course offers a deep dive into how these literary giants reshaped storytelling for future generations. Whether you’re a fan of classic literature or new to the genre, this course will offer a fresh perspective on Modernism’s lasting impact. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Modernism Module 02: Stream of Consciousness Narrative Module 03: Fragmentation and Multiple Perspectives Module 04: The Wasteland and the Post-War World Module 05: The Harlem Renaissance Module 06: Modernist Women Writers Module 07: Existentialism and Modernist Poetry Module 08: Postcolonial Perspectives Learning Outcomes: Introduction to Modernism: Analyze key features of modernist literature. Stream of Consciousness Narrative: Identify and interpret stream of consciousness in literary works. Fragmentation and Multiple Perspectives: Examine the impact of fragmentation on narrative structure. The Wasteland and the Post-War World: Analyze T.S. Eliot's "The Waste Land" and its post-war context. The Harlem Renaissance: Evaluate the cultural significance of the Harlem Renaissance. Modernist Women Writers: Explore contributions of women writers during the modernist era. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Literature enthusiasts seeking in-depth modernist literary understanding. Students with an interest in 20th-century literary movements. Scholars and researchers exploring modernist literature. Individuals pursuing a broader understanding of cultural shifts. Anyone fascinated by diverse perspectives in literature. Career path Academic Researcher in Modernist Literature Museum Curator with Focus on 20th Century Literature Literary Critic and Reviewer Cultural Heritage Consultant Editorial Positions in Publishing Industry Archivist Specializing in 20th Century Literary Manuscripts Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The NLP Practitioner Training Course is your gateway to mastering the art of communication, helping you influence both yourself and others in a positive and effective way. Using Neuro-Linguistic Programming (NLP), you will learn techniques that enhance your understanding of human behaviour and thought processes. NLP is often used to build better relationships, manage stress, and boost confidence. Through this course, you’ll gain the tools to unlock the full potential of your mind, allowing you to navigate life's challenges with a more grounded and practical mindset. This training course delves deep into the principles of NLP, offering insights into how language, perception, and behaviour are interconnected. Whether you're looking to improve your professional interactions, personal relationships, or gain a deeper understanding of how your mind works, this course offers valuable skills to transform your approach to communication. Learn at your own pace and discover how to apply NLP techniques effectively to achieve greater clarity and results in your day-to-day life. It’s time to take control of your mental programming and sharpen your ability to influence, connect, and grow. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to NLP Module 2: NLP Communication Model Module 3: NLP Coaching Model Module 4: NLP Presuppositions and Beliefs Module 5: NLP Techniques for Personal Change Module 6: NLP Strategies for Effective Communication Module 7: Advanced NLP Techniques Module 8: NLP Applications Module 9: NLP Practitioner Certification Learning Outcomes: Develop powerful communication strategies for personal and professional success. Master techniques for personal change and growth, enhancing life satisfaction. Apply advanced NLP strategies to enhance decision-making and problem-solving skills. Gain proficiency in coaching, unlocking the potential to guide others effectively. Acquire a deep understanding of NLP applications across various domains. Attain a recognised NLP Practitioner Certification, validating your expertise. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal growth and effective communication skills. Professionals aiming to enhance their coaching and leadership abilities. Anyone interested in mastering NLP techniques for positive life changes. Team leaders looking to improve team dynamics and collaboration. Entrepreneurs wanting to refine their communication and negotiation skills. Psychologists or therapists seeking additional tools for client engagement. Career changers exploring new opportunities in personal development. Educators interested in applying NLP principles in teaching and training. Career path Life Coach Communication Consultant Human Resources Specialist Personal Development Trainer Sales and Marketing Strategist Education and Training Facilitator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Psychology: Psychology Course Online The study of the human mind and behaviour is known as psychology. There are no more important topics in the information age and global economy than a thorough understanding of how learning occurs and what predicts and determines human behaviour. This Psychology: Psychology Course provides meaningful content to help students understand the human condition and inspire them to continue their professional growth. This Psychology: Psychology Course focuses on a different aspect of psychology, such as the field's distinctive and colourful history and philosophical roots, unsuccessful research experiments and their impact on psychological ethics, and how the discipline has changed over time. Although throughout this Psychology: Psychology Course, you will learn about the history and key figures in psychology, you will also gain an in-depth knowledge of the many processes and theories used in developmental psychology. Our Psychology: Psychology Course is designed to help you boost your job chances and provide you with the skills you will need to succeed in psychology. So, enrol this Psychology: Psychology Course right now and start learning! Why choose this Psychology: Psychology Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Psychology: Psychology Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Psychology: Psychology Course. Main Course: Introduction to Psychology Course Free Courses included with Child Psychology: Child Psychology course. Course 01: Level 4 Child Care and Development Course 02: Level 4 Diploma in Child Counselling Course 03: Level 3 Award in Childcare and Education [ Note: Free PDF certificate as soon as completing the Psychology: Psychology Course] Psychology: Psychology Course Online This Psychology: Psychology Course consists of 14 modules. Course Curriculum of Psychology: Psychology Course Module 01: Introducing Psychology Module 02: The Evolution of Psychology: Central Questions, History, and Contemporary Perspectives Module 03: Sensation and Perception Module 04: States of Consciousness Module 05: Learning Module 06: Memories And Forgetting Module 07: Thinking and Intelligence Module 08: Emotion and Motivation Module 09: Human Development Module 10: Personality Module 11: Social Psychology Module 12: Psychological Disorders Module 13: Treating Psychological Disorders Module 14: Health Stress and Coping Assessment Method of Psychology: Psychology Course After completing Psychology: Psychology Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Psychology: Psychology Course After completing the Psychology: Psychology Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Psychology: Psychology Course Online This comprehensive Psychology: Psychology Course is designed for anyone who wants to improve their job prospects or advance their career in this field by learning more about psychology and counselling. Requirements Psychology: Psychology Course Online To enroll in this Psychology: Psychology Course, students must fulfill the following requirements: Good Command over English language is mandatory to enrol in our Psychology: Psychology Course. Be energetic and self-motivated to complete our Psychology: Psychology Course. Basic computer Skill is required to complete our Psychology: Psychology Course. If you want to enrol in our Psychology: Psychology Course, you must be at least 15 years old. Career path Psychology: Psychology Course Online ThisPsychology: Psychology Course can lead you to the following career paths: Psychologist Psychology Teacher Psychology Assistant

Psychology: Psychology Course Online The study of the human mind and behaviour is known as psychology. There are no more important topics in the information age and global economy than a thorough understanding of how learning occurs and what predicts and determines human behaviour. This Psychology: Psychology Course provides meaningful content to help students understand the human condition and inspire them to continue their professional growth. This Psychology: Psychology Course focuses on a different aspect of psychology, such as the field's distinctive and colourful history and philosophical roots, unsuccessful research experiments and their impact on psychological ethics, and how the discipline has changed over time. Although throughout this Psychology: Psychology Course, you will learn about the history and key figures in psychology, you will also gain an in-depth knowledge of the many processes and theories used in developmental psychology. Our Psychology: Psychology Course is designed to help you boost your job chances and provide you with the skills you will need to succeed in psychology. So, enrol this Psychology: Psychology Course right now and start learning! Why choose this Psychology: Psychology Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Psychology: Psychology Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Psychology: Psychology Course. Main Course: Introduction to Psychology Course Free Courses included with Psychology: Psychology Course. Course 01: Level 4 Child Care and Development Course 02: Level 4 Diploma in Child Psychology Course 03: Psychological Wellbeing Practitioner Course 04: Diploma in Counselling and Psychology Course 05: Diploma in Mastering Psychology [ Note: Free PDF certificate as soon as completing the Psychology: Psychology Course] Psychology: Psychology Course Online This Psychology: Psychology Course consists of 14 modules. Course Curriculum of Introduction to Psychology Course Module 01: Introducing Psychology Module 02: The Evolution of Psychology: Central Questions, History, and Contemporary Perspectives Module 03: Sensation and Perception Module 04: States of Consciousness Module 05: Learning Module 06: Memories And Forgetting Module 07: Thinking and Intelligence Module 08: Emotion and Motivation Module 09: Human Development Module 10: Personality Module 11: Social Psychology Module 12: Psychological Disorders Module 13: Treating Psychological Disorders Module 14: Health Stress and Coping Assessment Method of Psychology: Psychology Course After completing Psychology: Psychology Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Psychology: Psychology Course After completing the Psychology: Psychology Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Psychology: Psychology Course Online This comprehensive Psychology: Psychology Course is designed for anyone who wants to improve their job prospects or advance their career in this field by learning more about psychology and counselling. Requirements Psychology: Psychology Course Online To enrol in this Psychology: Psychology Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Psychology: Psychology Course. Be energetic and self-motivated to complete our Psychology: Psychology Course. Basic computer Skill is required to complete our Psychology: Psychology Course. If you want to enrol in our Psychology: Psychology Course, you must be at least 15 years old. Career path Psychology: Psychology Course Online This Psychology: Psychology Course can lead you to the following career paths: Psychologist Psychology Teacher Psychology Assistant

Recognizing the brilliance of someone psychological disturbance normalizes their experience and opens the door to transformative change. We aim to explore the lived experiences on irregular perceptions of reality with an open mind. Each Saturday includes: a live dialogue between Prof. Ernesto Spinelli and an International Existential Therapist; a moment to share your thoughts and feelings with the teachers; and a final integration facilitated by Bárbara Godoy. This series of ten dialogues set out to explore the multifaceted dimentions and complexities associated with Existential Therapies. It attempts to engage with various interpretations of insanity through the lens of patients often painful, confounding, and deeply unsettling life experiences. Invention- between Prof. Ernesto Spinelli and Dr. Betty Cannon “When I first saw the topic of this year’s dialogues, I asked myself whether I had anything to contribute. After all, I told myself, I do not usually work with psychoses or other so-called ‘extreme’ or’ irregular’ states of consciousness. This started me thinking about a series of demonstration videos that I have been making with students and supervisees over the last couple of years as part of a book project. Do those videos display ‘extreme states’? To my surprise, the answer is yes. They are filled with experiences that might be described as hallucinations (positive and negative), dissociative states, paranoia, delusions, manic and depressive states, crippling anxiety, schizoid withdrawal, depersonalization and derealization, and body dysmorphic phenomena. Not to mention the so-called normal neurotic trances that Freud called transference, countertransference and defenses, psychedelically induced extreme states, and those nightly hallucinations, our dreams. So why did I not remember at least some of these states as being ‘extreme’? Perhaps the answer lies in my perspective on therapy, which is largely existential-phenomenological. I think that the following quote, from a letter that Sartre wrote to R.D. Laing, captures the essence of this perspective: “Like you, I believe that one cannot understand psychological disturbances from the outside, on the basis of a positivistic determinism or reconstruct them with a combination of concepts that remain outside the experience as lived and experienced. I also believe that one cannot study, let alone cure, a neurosis without a fundamental respect for the person of the patient, without a constant effort to grasp the basic situation and relive it, without an attempt to rediscover the response of the person to that situation and––like you, I think––I regard mental illness as the ‘way out’ that the free organism, in its total unity, invents in order to be able to live through an intolerable situation.”* When a client and I together are able to appreciate the true brilliance of this invention, my experience is that it not only normalizes the client’s experience, it also opens the doorway to change. It allows us to invent something new.” Dr. Betty Cannon. Betty Cannon, PhD, is a licensed psychologist who has taught and practiced in Boulder, Colorado, for over 40 years. She is Professor Emerita of the Colorado School of Mines and president and founder of the Boulder Psychotherapy Institute, which has trained mental health professionals in Applied Existential Psychotherapy since 1989. In addition to existential philosophy, especially the philosophy of Sartre, AEP has roots in Gestalt therapy, classical and contemporary psychoanalysis, humanistic psychology (especially the person-centered therapy of Carl Rogers), and body-oriented psychotherapy. Betty is a member of the editorial boards of the Journal for the Society of Existential Analysis and Sartre Studies International. She is the author of Sartre and Psychoanalysis and numerous articles and chapters on existential therapy. Her mentor was Hazel E. Barnes, who translated Sartre into English and who was the world’s foremost Sartre scholar until her death in 2008. Betty is her literary executor, and her book on Sartre is dedicated to Hazel. Prof. Ernesto Spinelli was Chair of the Society for Existential Analysis between 1993 and 1999 and is a Life Member of the Society. His writings, lectures and seminars focus on the application of existential phenomenology to the arenas of therapy, supervision, psychology, and executive coaching. He is a Fellow of the British Psychological Society (BPS) as well as an APECS accredited executive coach and coaching supervisor. In 2000, he was the Recipient of BPS Division of Counselling Psychology Award for Outstanding Contribution to the Profession. And in 2019, Ernesto received the BPS Award for Distinguished Contribution to Practice. His most recent book, Practising Existential Therapy: The Relational World 2nd edition (Sage, 2015) has been widely praised as a major contribution to the advancement of existential theory and practice. Living up to the existential dictum that life is absurd, Ernesto is also the author of an on-going series of Private Eye novels. Date and Time: Saturday 25 October from 2 pm to 3 pm – (UK time) Individual Dialogue Fee: £70 Venue: Online Zoom FULL PROGRAMME 2025: 25 January “Knots” with Prof. Ernesto Spinelli and Bárbara Godoy 22 February “Healing” with Dr. Michael Guy Thompson and Prof. Ernesto Spinelli 22 March “Difference” with Prof. Tod DuBose and Prof. Ernesto Spinelli 12 April “Polarisation” with Prof. Kirk Schneider and Prof. Ernesto Spinelli 3 May “Character” with Prof. Robert Romanyshyn and Prof. Ernesto Spinelli 21 June “Opening” with Dr. Yaqui Martinez and Prof. Ernesto Spinelli 19 July “Meaning” with Dr. Jan Resnick and Prof. Ernesto Spinelli 25 October “Invention” with Dr. Betty Cannon and Prof. Ernesto Spinelli 15 November “Hallucination” with Prof. Simon du Plock and Prof. Ernesto Spinelli 13 December “Hysteria” with Bárbara Godoy and Prof. Ernesto Spinelli Read the full programme here > Course Organised by:

Visual merchandising is the art of presenting products in a way that captures attention and drives sales. This course delves into the fundamentals of creating compelling displays that connect with customers, utilising colour, lighting, and layout to make merchandise irresistible. Whether you're working with clothing, technology, or home décor, visual merchandising plays a key role in enhancing the shopping experience and influencing consumer behaviour. By mastering these basics, you'll learn how to build visual strategies that complement branding and increase foot traffic. This course is perfect for those eager to enhance their creative flair and learn the essential techniques for designing eye-catching retail displays. You'll discover the psychology behind customer attraction and how to use simple tools to create attractive window displays, shelf arrangements, and in-store experiences. With an understanding of key design principles and trends, you'll be able to create visually stunning environments that not only draw attention but also keep customers coming back. Ideal for aspiring visual merchandisers, retail assistants, and anyone looking to improve their retail space's aesthetic appeal, this course offers the perfect introduction to the field. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Visual Merchandising Module 02: Store Layouts Module 03: Exterior Design Module 04: In-Store Design Module 05: Mannequins in Visual Merchandising Module 06: Display Fixtures Learning Outcomes: Analyse effective store layouts to optimise customer flow. Apply principles of exterior design to enhance storefront appeal. Create visually engaging in-store designs for maximum impact. Strategically deploy mannequins to convey brand identity and style. Implement display fixtures that complement and highlight merchandise. Develop a critical eye for design details, mastering the art of visual storytelling. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Retail professionals aspiring to enhance store aesthetics. Visual Merchandisers seeking advanced skills. Entrepreneurs aiming to elevate their store's appeal. Students interested in retail design. Marketing professionals exploring visual strategies. Small business owners keen on impactful store layouts. Fashion enthusiasts with a passion for merchandising. Individuals eager to boost sales through visual storytelling. Career path Visual Merchandiser Store Designer Retail Space Planner Display Coordinator Brand Visual Specialist Fashion Retail Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Decision Making and Problem Solving (Virtual) We may live in an era of fast technology and increasing reliance upon automation, but our human abilities to think critically, make careful decisions, and solve nuanced problems are more important than ever. Our personal lives depend on those things, and so do the lives of our organizations. Since business is now conducted at remarkable speeds, we put our organizations at great risk daily when we have weak competencies with decision-making and problem-solving. Decisions and solutions that are executed impulsively and without structured approaches can create more problems or make existing ones worse! This course aims to help participants improve their skills so they can execute well and add value to the workplace. Learners will experience multiple decision-making and problem-solving models, tools, and techniques meant for the real world. They will learn how to align their growing toolboxes with the right situational contexts so that they can transfer that skill to the workplace. They will also discover how indecision, cognitive bias, and default thought processes can create obstacles to effective decision-making and problem-solving. What you will Learn Recognize the importance of making a sound decision in a timely manner Infer types of cognitive biases and obstacles that impact decision-making Separate facts, requirements, ideas, and perceptions when making a decision or solving problems Apply structured decision-making and problem-solving approaches Conduct cause and effect and Force Field analyses Evaluate alternative solution methods using various techniques Analyze real world situations to determine the best aligned decision-making and problem-solving models, tools, and techniques Implement decision-making and problem-solving models, tools, and techniques Getting Started Foundation Concepts Contextualizing decisiveness and problem-solving Discriminating between decisiveness and problem-solving Understanding Decision-Making Decision-making challenges and impacts Key drivers of good decision-making Thought processes and obstacles Knowledge, skills, and abilities (KSAs) Decision-Making Models and Supporting Tools Decision-making models, tools, and guidelines Tools to evaluate alternatives Translating requirements into action Problem-Solving Defining the problem Problem-solving models Cause and effect analysis Quick hit vs. innovative problem-solving Summary and Next Steps Course summary Personal action plan

Conflict Resolution Skills (Virtual) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans