10213 Courses delivered Online

Overview Improve your knowledge of the English language and pronunciation and practice your speaking and vocabulary with our video lessons and with live face to face with the trainer online and In-Class. Choose your English course level from our wide range of english courses and start learning online today. Take any of our high quality online English lessons with the highlu experienced trainer and improve your English speaking skills along with your grammar, reading and writing. Start by taking our English lessons to help you find your level and increase your communication skills also find lessons and resources to improve your English skills. Throuh this course you will get more practice to improve your general English with our extended listening and reading materials and online trainer led training. Improve your the grammar and vocabulary and support your learning.

ICA Professional Postgraduate Diploma in Governance, Risk & Compliance This leadership programme has been designed to sharpen the strategic skills of senior managers and those aspiring to hold the highest compliance positions within an organisation. This expert qualification offers: Specialist knowledge - the highest level in the field Strategic thinking - helps your leadership ambitions Innovation - explores new ideas, best practice, and future developments from a global perspective Fellowship of ICA - become automatically eligible for the highest grade of membership Networking - grow with other like-minded, senior professionals. Join hundreds of senior compliance professionals from over 50 countries who unlocked their leadership potential and improved their career growth opportunities with this qualification. This course is awarded in association with Alliance Manchester Business School, the University of Manchester. How and where can you study The course takes 9-12 months to complete. It is a blend of online self-study, research, attendance at masterclasses and interaction with other like-minded, senior practitioners. Attendance at eight virtual masterclasses Seven virtual classrooms Oral assessment. Delivered online This course is delivered online with materials delivered for you to study in your own time and at your own pace. There will be eight 3-hour virtual masterclasses over four weekends and seven live virtual classrooms spread over the duration of the course. Certification Practitioners who successfully complete the programme will be certificated as follows: ICA Certified Professional designation awarded by the ICA Professional Postgraduate Diploma in Governance, Risk and Compliance awarded by ICA in association with University of Manchester Business School Fellowship of the ICA (upon application) Designation, ICA Professional Postgraduate Diploma in Governance, Risk and Compliance: PG Dip (G.R.C.) Fellowship of ICA:FICA [E.g. Angela Watts PG Dip (G.R.C.), Certified Professional; FICA] National Occupational Standards of Competence Your performance on the programme will be measured, against the National Occupational Standards of Competence (2011 version) produced originally by the Financial Services Skills Council (FSSC) and the ICA and revised recently by the Financial Skills Partnership. The Standards are statements of competence which articulate the requirements for effective performance in the workplace. Competence is defined as a combination of skills as well as knowledge and understanding. The syllabus covers a variety of key issues relevant at a senior level and is designed to provide an insight into risks and potential hurdles faced by your organisation. The syllabus is delivered by an exclusive series of high profile masterclasses covering relevant topics. Building and leading a world class compliance team Strategic risk management for leaders Behavioural compliance: the role of psychology in culture and ethical behaviour Keeping up with emerging regulatory developments Governance, risk and compliance in the digital world Applying governance, conduct and outcomes for the benefit of the organisation Leading change in governance, risk and compliance Financial crime risk in the digital age.

Level 3 Award in Assessing Vocational Related Achievement Course is the perfect qualification if you wish to become an assessor in workplace sector and also if you work in, or look to enter roles in assessment and internal quality assurance. The course will provide you with the opportunity to develop and improve your practice, as well as achieving a recognised qualification at the same time. It has been developed by LLUK to replace the Assessor and Verifier (A&V) units and is valid if you want to work in England, Wales and Northern Ireland. Depending on your current role, you can pick and choose the units that you require.

🕺Are you ready to transform your well-being through the art of dance? Welcome to a unique journey that combines the wisdom of neuroscience and psychology with the healing magic of movement!

This Embedded Systems Object-Oriented Programming course will help you develop the skills you need to be able to write objected-oriented embedded C applications as well as objected-oriented embedded C++ applications confidently.

About this Training Course This 5 full-day course provides a comprehensive understanding of the various types of generators, exciters, automatic voltage regulators (AVRs), governing systems, and protective systems. The focus will be on maximizing the efficiency, reliability and longevity of these equipment by providing an understanding of the characteristics, selection criteria, common problems and repair techniques, preventive and predictive maintenance. The emphasis of this course is on protective systems, inspection methods, diagnostic testing, troubleshooting, modern maintenance techniques, refurbishment, rewind and upgrade options, as well as advanced methods for preventing partial discharge and other failures. Training Objectives Equipment Operation: Gain a thorough understanding of the operating characteristics of generators, exciters, AVR's and protective systems Equipment Diagnostics and Inspection: Learn in detail all the diagnostic techniques and inspections required of critical components of generators, exciters, AVR's and protective systems Equipment Testing: Understand thoroughly all the tests required for the various types of generators, exciters, AVR's and protective systems Electrical Generator Protective Systems: Gain a thorough understanding of all Electrical generator protective systems including: all electrical relays, tripping mechanisms, protective systems for negative phase sequence (unbalance loading), loss of excitation, over fluxing protection (over-voltage and underfrequency), reverse power (generator monitoring), over-speeding, pole slipping / out of step (sudden increase in torque or weakness in excitation), Class A protection, Class B protection Equipment Maintenance and Troubleshooting: Determine all the maintenance and troubleshooting activities required to minimize the downtime and operating cost of generators, exciters, AVR's and protective systems Equipment Repair and Refurbishment: Gain a detailed understanding of the various methods used to repair and refurbish generators, exciters, AVR's and protective systems Equipment Rewind and Upgrade Options: Discover all options available to rewind and upgrade the generator rotor and stator to enhance the output and reduce downtime Efficiency, Reliability, and Longevity: Learn the various methods used to maximize the efficiency, reliability, and longevity of generators, exciters, AVR's and protective systems Advanced Methods to Prevent Failure: Gain a thorough understanding of all the methods used to prevent partial discharge, and other failures in generators, exciters, AVR's and protective systems Equipment Sizing: Gain a detailed understanding of all the calculations and sizing techniques used for generators, exciters, AVR's and protective systems Design Features: Understand all the design features that improve the efficiency, reliability of generators, exciters, AVR's and protective systems Equipment Selection: Learn how to select generators, exciters, AVR's and protective systems by using the performance characteristics and selection criteria that you will learn in this course Equipment Enclosures and Sealing Methods: Learn about the various types of enclosures and sealing arrangements used for generators, exciters, AVR's and protective systems Equipment Commissioning: Understand all the commissioning requirements for generators, exciters, AVR's and protective systems Equipment Codes and Standards: Learn all the codes and standards applicable for generators, exciters, AVR's and protective systems Equipment Causes and Modes of Failures: Understand causes and modes of failures of generators, exciters, AVR's and protective systems System Design: Learn all the requirements for designing different types of generators, exciters, AVR's and protective systems Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Course Level Basic or Foundation Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: ELECTRICAL EQUIPMENT HANDBOOK' published by McGraw-Hill in 2003 (600 pages) Generator Inspection, Testing, Maintenance, Protective Systems and Refurbishment Manual (this manual covers all the inspection and maintenance activities as well as all protective systems required for generators - 400 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Face to face training customised and bespoke. Professional tutors. One to One Online or Face to Face

Requirements: No previous Korean knowledge is required. This course is recommended to all ages, everyone who wants to learn Korean fast at home. This course is designed for absolute Korean beginners. A willingness to improve your Korean language ability through practice. Students will need good internet connection and gadgets like pc, tablet, or smartphone. A language notebook is required to do your homework in your own Korean language. Hello! Welcome to my basic Korean course number 1 series. Learn Korean Fast at Home is an online basic Korean course from a native Korean teacher Stormi Kim who was born in Busan Korea. You will learn the four basic Korean Language skills that are fundamentals to Korean communication at home. (Listening ,Reading, Speaking, and Writing) If your goal is to make Korean friends or to have jog opportunities in Korea, this lecture will be the cornerstone of learning Korean language. This course will be helpful for students who prepare for Korean exam Topik. Moreover, anyone who is interested in studying new languages can have a good command of Korean through this course. This course is recommendable for : Students who want to start learning Korean with a native Korean speaker. People who are K-drama and K-pop lovers. Anyone who wants to have confidence in learning Korean Students who want to master basic Korean expressions for academic purpose such as preparing for Korean Topik test. People who want to make Korean friends. This course includes: Printable PDF Korean language worksheets for beginners. Basic Korean lessons (Korean alphabet, Korean sentence structure, Korean grammar, simple Korean conversation) Practical words and real-life photos about Korea. Interactive Lessons online via Instagram posts. Immediate feedback and comments on students' task. Future updates. Through this course, you will be able to : read and write Korean alphabet confidently. learn how to make Korean sentences in a correct order speak Korean words with pictures that show Korean culture learn Korean fast and easily with a lot of Korean quizzes and exercises use basic Korean conversational expressions naturally develop your Korean language 4 skills to the next level This basic online Korean class is divided into four sections so that you can learn Korean step by step and improve your Korean Language skills at your own pace. You will listen to my voice and practice Korean through a variety of Korean language exercises. At the end of each lesson, I recommend that you write Koreanstudygram on your Instagram with pictures which show that you study Korean hard. If you want to get instant answers and likes from me, subscribe to my SNS account called Cracking Korean. At the end of this online basic Korean course, you can write Korean consonants and vowels naturally and master constructing simple Korean sentences in your own Korean language ability. Additionally, I attached some learning materials about basic Korean skills and Korean keyboard for you so that you can practice your Korean language ability day bay day. Enroll now! And start the journey of learning Korean together. ♬Music by (HYP MUSIC) 발랄한 귀여운 브금 | 저작권 없는 음악 | Free BGM | HYP - Monkey Absolute Korean beginners Students who want to start learning Korean with a native Korean speaker K-drama and K-pop lovers Students who want to make Korean friends Students who want to master basic Korean expressions for academic purpose such as preparing for Korean Topik test   Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - Learn Korean Fast at Home ∥ Online Basic Korean Class 00:00:00 Learn Korean Fast at Home for Beginners-Introduction Introduction 00:05:00 Korean introduction 00:07:00 Korean Syllables 00:08:00 Learn Korean Vowels: Korean Short Vowels/ Korean Double Vowels Korean Short Vowels - Unrounded Vowels l, ㅔ, ㅐ, ㅡ, ㅓ, ㅏ 00:07:00 Korean Short Vowels - Rounded Vowels ㅟ, ㅚ, ㅜ ㅗ 00:06:00 [y] Soundlike Korean Double Vowels-ㅑ, ㅕ, ㅛ, ㅠ, ㅖ, ㅒ 00:07:00 [w], [i] soundlike Korean Double Vowels-ㅘ, ㅝ, ㅞ, ㅙ, ㅢ 00:06:00 Learn Korean Consonants/ Korean Final Consonants/ Korean Double Final Consonants Korean Consonants - ㄱ, ㄲ, ㅋ 00:06:00 Korean Consonants - ㄷ, ㄸ, ㅌ 00:06:00 Korean Consonants - ㅂ, ㅃ, ㅍ 00:05:00 Korean Consonants - ㅅ, ㅆ, ㅎ 00:05:00 Korean Consonants - ㅈ, ㅉ, ㅊ 00:05:00 Korean Consonants - ㅁ, ㄴ, ㅇ, ㄹ 00:07:00 Korean Final Consonants - [k ̚ ] 00:05:00 Korean Final Consonants - [t ̚ ] sound 00:05:00 Korean Final Consonants - [p ̚ ] 00:04:00 Korean Final Consonants - [n], [l], [m], [ŋ] 00:05:00 The Names of Korean Consonants+Review 00:06:00 Korean Double Final Consonants - [k ̚ ], [t ̚ ] sound 00:06:00 Korean Double Final Consonants - [p ̚ ], [l] sound 00:06:00 Korean Double Final Consonants - [m], [n] sound 00:04:00 Korean Sentence Order Korean Sentence Structure1 00:09:00 Korean Sentence Structure2 00:07:00 Korean Connective adverbs 00:11:00 korean Conversation + Grammar Pointing to Something or Someone - Korean Demonstrative Pronouns 00:10:00 My Favorite Korean Food - Korean Particles 이 , 가 00:10:00 Introduce Yourself - Korean Particles 은, 는 1 00:09:00 Nationality+jobs - Korean Particles 은, 는 2 00:08:00 Expressing Possessions - Korean Possessive Particles 의 00:08:00 Talking about What You Did - Korean Particles 을, 를 00:07:00 Expressing Existence & Action - Korean Particle 에, 에서 00:10:00 Korean Verbs - Creating Action Verbs 00:09:00 Korean Verbs - Creating Descriptive Verbs 00:06:00 Korean Greetings - Formal & Informal expressions 00:07:00 Korean Farewells - Formal & Informal expressions 00:05:00 Korean Numbers - Sino, Native Numbers 00:11:00 The Present + The Past Ongoing Event - Korean Progressives 00:08:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

About this Training Course In context of trade, seamless supply chains and dependence on international resources, world is becoming one single market. Even though because of internet and widespread access to legal resources, business managers tend to share the common legal principles, but unfortunately, the legal framework and national laws of different countries still maintain a certain degree of uniqueness and protectionism. Thus, the success of an international contract will depend on the 'know how' in identifying the differences in legal regimes, diversity of legislature, scoping, contract drafting, negotiation and execution competencies in each context. It is getting not only important but crucial to consider risks from remote and unforeseen events, sanctions, and proxy wars. As a contract gets bigger in monetary value and wider in scope, more attention is needed in drafting and interpreting terms and conditions of any contract before signing on the last page or accepting it online. This 2 full-day course endeavours to enable the participants gain an understanding of the essential ingredients of contracts and mastering the international contracting principles. This course will equip participants to identify vague and ambiguous clauses, avoid dangerous and often hidden terms, and better understand the controlling position in a project. The participants will learn from the Case Law Reports and analysis to take home lessons learned from bitter experiences of peers in the industry. It is designed to help those who need a solution to manage current contractual issues or those who execute international contracts regularly and want to be more proficient in managing their contracts and projects, with changing contexts. Training Objectives On completion of this course, the participants will have learnt: Project management strictly in accordance with the contract and the corporate strategies How to ensure that Variations Order claims are appropriately managed in turnkey and lump-sum contracts Manage contemporary challenges and market factors with direct or indirect impact on the contracts Managing all members of the Supply Chain from vendors to logistics services providers Cost Engineering and Performance Management How to manage Consortium Partners, Contractors and Owners representatives When and how to obtain / grant extension of time (EOT) and costs Ability to identify rights and obligations of each party to a contract instead of making subjective decisions Ability to be firm in negotiations without violating the terms of the agreements Ability to spot different legal systems, contract laws and arbitration rules Ability to negotiate and avoid disputes and resolution in an amicable manner, in accordance with the provisions of the contract Competency in developing and maintaining documentary evidence and traceability for all works executed during the project Target Audience This course is intended for professionals from the Oil & Gas Industry, Heavy Engineering & Construction Industries, Terminals, Shipping and Maritime Logistics Services Providers. This course is not to be missed by, especially those who are involved in Contract Management and with roles related to Contracts e.g. Commercial Managers, Engineers, Procurement Managers and Finance Managers, with a non-legal background and Para-legal executives. Course Level Intermediate Trainer Principal Management Consultant Chartered Valuer and Appraiser (CVA) FACICA | FAMTAC | FAIADR | M.S.I.D | Member, AIEN LL.M. (IP Law), M. Sc. (Maritime Studies), M. Tech (Knowledge Engineering), MBA, First Class CoC (MCA, UK), B. E. (Elect) Your expert course leader, during the last 47 year period, has worked and consulted in the industry verticals encompassing: Technology, Oil & Gas Exploration & Production, Petrochemical Process Plants and Power Plant Construction Projects, Logistics & Warehousing, Marine, Offshore, Oil & Gas Pipelines, Infrastructure Development Projects (Ports, Offshore Supply Bases, Oil & Gas Terminals and Airports etc), EPCIC Contracts, and Shipyards, in South East Asia, Africa, Middle East, Americas and Europe. He serves as the Principal Management Consultant with a management consultancy in Hong Kong and Singapore, specialising in the fields of corporate management consultancy, international contracts reviews and alternative dispute resolutions services. He undertakes special assignments for conducting audits and valuation of intangible properties involving proprietary processes for licensed production, and licensing of intellectual property rights (IP Rights) in patents, trademarks, and industrial designs. He is frequently engaged for assignments like due diligence, acquisitions, mergers, resolving various operational issues, technology transfer and agency services contracts reviews, cost controls, and enhancement of Supply Chain Management. He has been conferred the credentials of Chartered Valuer & Appraiser (CVA) by SAC and IVAS, in accordance with the international valuation standards setting body IVSC. His consulting experience includes Charterparty Management, Business Process Re-engineering, Diversifications, Corporate Development, Marketing, Complex Project Management, Feasibility Studies, Dispute Resolutions and Market Research. He has successfully assisted Marine and offshore E & P clients in managing contractual disputes arising from various international contracts for upgrading & conversion projects. He continues to be actively engaged in claims reviews, mediation, arbitration, litigation, and expert witness related assignments, arising from international contracts and Charterparty Agreements. He graduated with a Bachelor's degree in Electrical Engineering, MBA in General Management, Master of Technology in Knowledge Engineering, Master of Science in Maritime Studies, and LL.M. (IP Law). He also holds professional qualifications in Business Valuations and Appraisers for CVA, arbitration, law, and marine engineering, including the Chief Engineer's First-Class Certificate of Competency (MCA, UK). He is further qualified and accredited as Certified International Arbitrator, Chartered Arbitrator, Sports arbitrator under CAS Rules, WIPO Neutral, Australian Communications and Media Authority (ACMA) Bargaining Code Arbitrator, Accredited Adjudicator and Accredited Mediator (Malaysia). He is admitted to the international panels of arbitrators and neutrals with WIPO, Geneva; ACICA, AMTAC and ACMA, Australia; BVIAC (British Virgin Islands); JIAC (Jamaica); HKIAC Hong Kong; AIAC, Malaysia; AIADR, Malaysia; KCAB, Seoul, South Korea; ICA, Delhi, India; ICC (Singapore); SISV, Singapore; SCMA, Singapore; SCCA, Saudi Arabia; VIAC Vienna, Austria; Thailand Arbitration Centre (THAC), and Mediator with AIAC Malaysia, CMC, and SIMI Singapore. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally, candidates should have at least two years of professional experience working in IT Service Management. The ITIL 4 CDS Qualification would most likely suit the following delegates: Individuals continuing their journey in service management ITSM managers and aspiring ITSM managers ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The course includes core concepts describing how different types of work (value streams) are built, tested and delivered ?end-to-end? from beginning to end and with continual iterations and feedback loops. There is also a focus on areas such as testing, knowledge, customer and employee feedback, new technologies, supplier sourcing, and ways of managing work. During this course, you will: Understand how to plan and build a service value stream to create, deliver and support services Know how relevant ITIL practices contribute to creation, delivery, and support across the SVS and value streams Know how to create, deliver and support services Understand how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods, and tools Understand service performance, service quality, and improvement methods. This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - PLANNING AND BUILDING A SERVICE VALUE STREAM Tackling the concepts and challenges related to SVS Using the ?shift left? approach The true value of information and technology across the SVS 2 - CONTRIBUTING TO CREATION, DELIVERY AND SUPPORT Using the value stream to design, develop and transition new services Adding to a value stream by leveraging ITIL practices Providing user support Furthering the value stream for support through ITIL practices 3 - CREATING, DELIVERING AND SUPPORTING SERVICES Coordinate, prioritize and structure activities The value of buy vs. build, sourcing, and service integration and management