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Play Therapy: Play Therapy Would you like to know how children's minds and emotions are changing? If so, you ought to enrol in our Play Therapy: Play Therapy Training to learn about the difficulties associated with therapeutic play. The foundations of play therapy are covered in this Play Therapy: Play Therapy training. Additionally, this play therapy training explains the benefits and accomplishments of play therapy. In addition, the Play Therapy: Play Therapy Training outlines the theoretical underpinnings, setting configurations, and common problems that a Play Therapy Training specialist could encounter. In addition to this, other Play Therapy: Play Therapy training courses instruct on how to assist kids in coping with adversity and aid in their recovery. Join us for our Play Therapy: Play Therapy Training to help children heal and grow in a meaningful way! Why Choose Play Therapy Course from Us Play Therapy: Play Therapy Course developed by industry experts. Free PDF certificate as soon as completing the Play Therapy course. Play Therapy: Play Therapy Industry Experts Designed this Play Therapy: Play Therapy course into 9 detailed modules. Course Curriculum of Play Therapy Module 1: Exploring the Concept of Play Therapy Module 2: Positive Effects and Achievements in Play Therapy Module 3: Theoretical Foundations of Play Therapy Techniques Module 4: The Play Settings: Therapist, Abused Child, and Materials Module 5: Typical Issues in Play Therapy Module 6: Play Therapy for Emotionally Abused Children Module 7: Play Therapy for Children Who Are Homeless Module 8: Creative Play Interventions for Disaster Recovery Module 9: Case Studies and Recent Trends in Play Therapy Who is this course for? Play Therapy: Play Therapy Anyone may sign up for our Play Therapy Training if they want to improve their skills and be ready for their ideal job! Career path Play Therapy: Play Therapy With this play therapy training, you may increase your chances of landing a high-paying position as a play therapist, child psychologist, play therapy training specialist, or school counsellor.

HACCP: HACCP Level 3 - Course Online Do you want to understand HACCP to recognize and manage the risks to food safety? Your awareness, food, and hygiene standards understanding will be boosted by this Hazard Analysis Critical Control Points (HACCP) program. The HACCP Training Course includes significant subjects like the seven core principles of HACCP, UK legislation, and food safety rules. Hazard analysis and personal hygiene are included in this HACCP training as well. HACCP will also cover the possibility of contamination and the spread of microorganisms in the food supply chain. The HACCP program also includes a module on how to put safeguards in place to prevent it. You will have a solid understanding of HACCP ideas and how to effectively use them in your workplace by the end of the HACCP course. Enroll in our HACCP course to unlock your potential! Special Offers of this HACCP Course This HACCP Course includes a FREE PDF Certificate. Lifetime access to this HACCP Course Instant access to this HACCP: HACCP Course Get FREE Tutor Support from Monday to Friday in this HACCP: HACCP Course Let's see what are those 3 courses included in this HACCP: HACCP Level 3 - Course Course 01: Level 3 HACCP Training Course Course 02: Level 2 HACCP Training for Catering and Retail Course 03: Level 2 Food Hygiene and Safety Course [ Note: Free PDF certificate as soon as completing the HACCP: HACCP Level 3 - Course] HACCP: HACCP Level 3 - Course Industry Experts Designed this HACCP: HACCP Level 3 - Course into 15 detailed modules. Assessment Method of HACCP Level 3 - Course After completing each module of the HACCP: HACCP Level 3 - Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of HACCP Level 3 - Course After completing the MCQ/Assignment assessment for this HACCP: HACCP Level 3 - Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? HACCP: HACCP Level 3 - Course This HACCP: HACCP Level 3 - Course is ideal for those who work in: Restaurants or cafes. Hospitality and catering. Kitchens in schools and workplaces. Stalls, selling food. Supermarkets and butchers. Requirements HACCP: HACCP Level 3 - Course Students who intend to enrol in this HACCP: HACCP course must meet the following requirements: HACCP: Good command of the English language HACCP: Must be vivacious and self-driven HACCP: Basic computer knowledge HACCP: A minimum of 16 years of age is required Career path HACCP: HACCP Level 3 - Course This HACCP: HACCP Level 3 - Course qualification will significantly boost any professional's CV! This HACCP: HACCP Level 3 certification is required for your next job: The average salary for a Restaurant Manager is £31,896. The average salary for a Food Factory Manager is £46,656. Certificates Certificate of completion Digital certificate - Included

Equality, Diversity: Equality, Diversity Course Are you interested in learning more about diversity and equality? The goal of this Equality, Diversity: Equality, Diversity Course is to provide professionals with the information and abilities necessary to become experts in the field of equality and diversity. Discrimination is covered in the Equality, Diversity: Equality, Diversity Course along with all of its components. In this Equality and Diversity course, you will study the four main types of prejudice along with examples. In this Equality and Diversity, the nine protected features are also addressed in addition to the Equality Act of 2010. As our Equality & Diversity Course draws to a close, case studies from the real world of harassment, bullying, and discrimination will be discussed. Enrol in our Equality, Diversity: Equality, Diversity Course to know more about the effects of a person's physical and mental health along with Equality and Diversity! **Course Included in this Equality, Diversity: Equality, Diversity Course Bundle** Course 01: Equality and Diversity Course 02: Adults Support Worker Course Course 03: Workplace Stress Management Course 04: Level 2 Youth Work Certificate Special Offers of this Equality, Diversity: Equality, Diversity Course This Equality, Diversity Course includes a FREE PDF Certificate. Lifetime access to this Equality, Diversity Course Instant access to this Equality, Diversity Course Get FREE Tutor Support from Monday to Friday in this Equality, Diversity Course [ Note: Free PDF certificate as soon as completing the Equality, Diversity: Equality, Diversity Course] Equality, Diversity: Equality, Diversity Course Industry Experts Designed this Equality, Diversity: Equality, Diversity Course into 16 detailed modules. Assessment Method of Equality, Diversity Course After completing each module of the Equality, Diversity: Equality, Diversity Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Equality, Diversity Course After completing the MCQ/Assignment assessment for this Equality, Diversity: Equality, Diversity Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Equality, Diversity: Equality, Diversity Course For managers, supervisors, or anybody else who wants to guarantee that best practices are applied in the workplace, this Equality, Diversity: Equality, Diversity Course is essential. Special Note: Our Equality & Diversity: Equality & Diversity Course is not a regulated course. If You want to get qualified, you can consider the following options: Level 2 Certificate in Equality and Diversity (RQF) course. Requirements Equality, Diversity: Equality, Diversity Course Students who intend to enrol in this Equality, Diversity: Equality, Diversity Course must meet the following requirements: Equality, Diversity: Good command of the English language Equality, Diversity: Must be vivacious and self-driven. Equality, Diversity: Basic computer knowledge Equality, Diversity: A minimum of 16 years of age is required. Career path Equality, Diversity: Equality, Diversity Course Equality, Diversity: Equality, Diversity Course will make it possible for you to have a successful job. Certificates Certificate of completion Digital certificate - Included

Level 4 Beauty Therapy People have always wanted and will continue to want to look and feel their best. Beauty therapists specialise in improving people's physical appearances, confidence, and overall life quality. More people than ever before are regularly using Level 4 Beauty Therapy services on a global scale, making now the ideal time to explore a whole world of amazing career opportunities! If you want to start or advance your career in the beauty industry, you've come to the right place. The purpose of this Level 4 Beauty Therapy course is to provide you with the skills and knowledge needed in this sector, including the workplace environment, related anatomy and physiology, consultation, skin analysis and hair care treatment. Enrol on our exclusive Level 4 Beauty Therapy course now and learn how to pamper people, enhance their beauty, and provide a relaxing experience for them. Courses are included in this Level 4 Beauty Therapy Course Course 01: Diet and Nutrition Advanced Diploma Level 5 Course 02: Level 2 Award in Improving Personal Exercise, Health and Nutrition Other Benefits of this Level 4 Beauty Therapy Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 4 Beauty Therapy course] Level 4Beauty Therapy Course Curriculum of Level 4 Beauty Therapy Course Module 01: Understand How to Create a Healthy Workplace Environment Module 02: Understanding Anatomy and Physiology Module 03: Understanding the Analysis of Skin Module 04: Understanding Facial Skin Conditions Treatment Module 05: The Process of Preparing Work Area and the Client for the Application of Makeup Module 06: Understanding the Professional Make-Up Procedures Module 07: Understanding Manicure & Pedicure Procedures Module 08: Hair Care Treatment Assessment Method After completing each module of the Level 4 Beauty Therapy Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 4 Beauty Therapy Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 4 Beauty Therapy This Level 4 Beauty Therapy course is ideal for those looking to start or advance their career in the beauty industry. This Beauty Therapy course is also beneficial for those who want to work as self-employed beauty therapists or start their own Beauty Therapy business. Requirements Level 4 Beauty Therapy There are no specific requirements for this Level 4 Beauty Therapy course because it does not require any advanced knowledge or skills. Career path Level 4 Beauty Therapy Certificates Certificate of completion Digital certificate - Included

Tiling: Tiling Course Online Do you like to enhance your knowledge of the Tiling: Tiling Course? We have prepared a special Tiling: Tiling Course to fulfil your desire. The Tiling: Tiling Course provides comprehensive instruction on surface preparation and tile layout. Moreover, the tiling course explains cutting techniques and grouting methods. Learners of this Tiling: Tiling Course gain insights into working with various tile materials, including ceramic, porcelain, and natural stone. This Tiling: Tiling Course will ensure practical knowledge of residential and commercial tiling projects. Join our Tiling: Tiling Course, where emphasis is placed on safety procedures and adherence to industry standards for quality and durability. Special Offers of this Tiling: Tiling Course This Tiling: Tiling Course includes a FREE PDF Certificate. Lifetime access to this Tiling: Tiling Course Instant access to this Tiling: Tiling Course Get FREE Tutor Support from Monday to Friday in this Tiling: Tiling Course Main Course: Tiling Course Courses are Included in this Tiling: Tiling Course Course 01: Handyperson Training Course Course 02: Level 1 Health and Safety in a Construction Environment Course 03: Professional Plumbing [ Note: Free PDF certificate as soon as completing the Tiling: Tiling Course] Tiling: Tiling Course Online Industry Experts Designed this Tiling: Tiling Course into 08 detailed modules. Course Curriculum of Tiling Course Module 01: Introduction to Tiling Module 02: Prime Areas to Receive Tiling Module 03: Building Speed and Precision Module 04: Tile Patterns and Layouts Module 05: Estimating Tile Quantities Module 06: Use of Washboys Module 07: Use of Laser Lines/Levels Module 08: How to Prepare a Quote Assessment Method of Tiling: Tiling Course After completing each module of the Tiling: Tiling Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Tiling: Tiling Course After completing the MCQ/Assignment assessment for this Tiling: Tiling Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Tiling: Tiling Course Online Learners at different phases of their tiling journey might benefit from taking the Tiling: Tiling Course. Requirements Tiling: Tiling Course Online Students who intend to enrol in this Tiling: Tiling Course must meet the following requirements: Tiling: Good command of the English language Tiling: Must be vivacious and self-driven Tiling: Basic computer knowledge Tiling: A minimum of 16 years of age is required Career path Tiling: Tiling Course Online After finishing the Tiling: Tiling Course, you may be able to pursue interesting job possibilities in a variety of tiling-related disciplines. Certificates Certificate of completion Digital certificate - Included

Freelance Writing Online Training You must not miss out on the four Freelance Writing courses if you want to thrive in your workplace and stand out from the crowd. Writing is one of the four domains of language, and it is widely used in business communication in different forms. In this Complete Freelance Writing Course, we have combined four highly valuable courses, namely - Course 01: Level 5 Proofreading & Copy Editing Course 02: Level 5 Report Writing Course 03: Level 4 Copywriting Course 04: Minute Taking Complete Freelance Writing Course - Level 5 Proofreading & Copy Editing course will give you in-depth knowledge of proofreading and why it is necessary. It will also cover the aspects of copy editing. If you complete this course, you will be able to proofread and edit any writing at your workplace. Thus, through this Course, your area of expertise will be widened, and subsequently, your value as an employee will be increased. Complete Freelance Writing Course - Level 5 Report Writing Course also has various advantages. In any organisation, there are various types of reports to be written, for example, project reports, project proposals, partnership proposals etc. With Complete Freelance Writing Course, you will become an expert Report Writer. Complete Freelance Writing Course - Level 4 Copywriting is highly trending. Copywriters are behind the catchy advertisements you see on different platforms. Imagine you are writing such copies and as a result, the sales get increased in a great number! With this Course, you can learn all the basics, tips and tricks of copywriting. Complete Freelance Writing Course - Minute Taking is also important. In any organisation, you need to attend or facilitate numerous meetings. And, in the meeting, one dedicated person needs to record the details of the meeting. Here comes minute taking. If you know how to take minutes of any meeting, you will get a competitive edge over your coworkers. Won't you love to unlock all the contents of this Complete Freelance Writing Course? Freelance Writing Training Learning Outcomes of Freelance Writing By the end of this Complete Freelance Writing Course, you will be able to - Become an expert in proofreading and copy editing. Write different types of business reports. Write sales copies. Write copies of ads for different mediums, including TV, Website, Email marketing etc. Take minutes of meetings effectively. Certification of Freelance Writing After completing the MCQ/Assignment assessment for this Freelance Writing course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Freelance Writing Online Training This Freelance Writer course is ideal for all. This Freelance Writing Course is highly valuable if you want to be a successful executive in your workplace. Requirements Freelance Writing Online Training There is no specific requirement to enrol for this Freelance Writing Course. Career path Freelance Writing Online Training This Complete Freelance Writing Course will open the door for many positions! Such as - Freelance Writer Copywriter Proofreader Business Executives Executives in TV, Media Communication Executives in different organisations

Have you seen large vehicles moving sporadically on a construction site? They seemed like they would get stuck every now and then. But somehow, they managed to find their way around. And the person responsible for their efficient movement is a Traffic Marshal or Banksman. To familiarise you with the ins and outs of Traffic Marshalling, we provide this course. A traffic marshal is a designated person professionally trained in safely directing large moving vehicles around a construction site. They are trained to use banksman signals and possibly radio communication to guide large vehicle drivers when their view is obstructed. This course can assist you in pursuing a career in a relevant job field. So, sign up now and help to prevent accidents on construction sites! Learning Outcome After completing this Traffic Marshal (Banksman) course, you will be able to - Recognise the duties and obligations of a UK traffic marshal. Study traffic management and control techniques for busy areas and public places. comprehend how to create temporary traffic control zones Consider worker and pedestrian safety when driving Learn how to evaluate the dangers at a site or public area appropriately. Be at ease with standardised, recognised hand signals. Acquire the capacity to steer and reverse big vehicles safely Develop a thorough awareness of all applicable health and safety regulations. Along with the Traffic Marshal (Banksman) course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy accessibility to the Course materials- anytime, anywhere - from any smart device (Laptop, Tablet, Smartphone etc.) A 100% learning satisfaction guarantee All in all, this Traffic Marshal (Banksman) course is perfect for quickly and easily enhancing your grasp on Traffic Marshal and supercharging your career. So, without any further ado, get started now. The faster you learn, the sooner you can start building your career as a Traffic Marshal (Banksman). Managing large moving vehicles in construction sites will not seem as chaotic as it is now after you take this course. So, ensure efficient management of large vehicles. Course Curriculum Curriculum Breakdown of the Traffic Marshal (Banksman) Course Module 01: Introduction to Traffic Marshalling Module 02: Traffic Management Module 03: Temporary Traffic Control Module 04: Traffic Risk Assessment Module 05: Vehicle Signaling Module 06: Reversing Vehicles Module 07: Health and Safety Who is this course for? Students Recent graduates Job Seekers Enthusiastic learners Anyone looking to upgrade their career in the field Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path This Traffic Marshal (Banksman) course can assist you in pursuing a career in - Traffic Marshal Banksman Gateman The average traffic marshal salary in the United Kingdom is £25,350 per year or £13 per hour. Entry-level positions start at £23,400 per year, while most experienced workers make up to £29,250 per year.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.