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4582 Courses delivered Online

Clinical Coding, Medical Coding, Medical Terminology, Medical Transcription Diploma

By Compliance Central

Medical terminology is essential for anyone working in the healthcare system. It is the language of medicine, used by healthcare professionals to communicate with each other about patients' conditions, treatments, and medications. Medical terminology is also used in medical documentation, such as patient records and research papers. If you are interested in a career in clinical coding, medical coding, medical record keeping, medical secretary, medical receptionist, medical writing, or medical transcription, then knowing medical terminology is a must. The demand for medical terminology professionals is rising rapidly, with a 15% increase in medical terminology jobs in the last year. Our Medical Terminology Diploma covers a wide spectrum of essential topics. From mastering basic human body vocabulary to delving into complex medical terminology, you'll gain a deep understanding of the language of medicine. Communicating effectively with patients, doctors, and colleagues is crucial, and our course equips you with the necessary skills and strategies to excel in the field. 4-in-1 Bundle: Course 01: Clinical Coding Course 02: Medical Jargon for Healthcare Assistant Course 03: Medical Writing Course 04: Medical Transcription: Audio Typist Medical Terminology Diploma Course Learning Outcomes Master Basic Medical Terminology Vocabulary Understand Human Body Medical Terminology Familiarity with Medical Equipment and Tests Decode Acronyms and Abbreviations in Medical Terminology Explore the Digestive and Cardiovascular Systems Grasp the Nervous and Musculoskeletal Systems Enhance Communication Skills through Medical Terminology Why would you choose the Medical Terminology course from Compliance Central: Lifetime access to Medical Terminology course materials Full tutor support is available from Monday to Friday with the Medical Terminology course Learn Medical Terminology skills at your own pace from the comfort of your home Gain a complete understanding of Medical Terminology course Accessible, informative Medical Terminology learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Medical Terminology Study Medical Terminology in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Medical Terminology course Clinical Coding, Medical Coding, Medical Terminology, Medical Transcription Diploma Clinical Coding Module 01: Introduction to Clinical Coding Module 02: Introduction to Clinical Records Its Confidentiality Module 03: Clinical Terminology and Jargons Module 04: Introduction to ICD-10 Coding Module 05: General Coding Standards of ICD-10 Module 06: ICD-10 5th Edition Codes (Chapter 1 to 4) Module 07: ICD-10 5th Edition Codes (Chapter 5 to 10) Module 08: ICD-10 5th Edition Codes (Chapter 11 to 15) Module 09: ICD-10 5th Edition Codes (Chapter 16 to 22) Module 10: Introduction to OPCS-4 Module 11: Introduction to SNOMED CT Module 12: Other types of Clinical Coding Module 13: Legal and Ethical Aspects of Working in a Clinical Environment Medical Terminology Part-1: Basic Vocabulary Module 01: Human Body Vocabulary with Pictures Module 02: Equipment, Instruments and Lab Tests Module 03: Acronyms and Abbreviation Part 2- Medical Terminology Module 04: Digestive System Module 05: Cardiovascular System Module 06: Blood and Immunity System Module 07: Respiratory System Module 08: Musculoskeletal System Module 09: Central Nervous System Part 3- Medical Communication Skills and Strategies Module 10: Professional Communication and Behaviour Module 11: Interviewing Techniques Module 12: Adapting Communication to a Patient's Ability to Understand CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Clinical Coding, Medical Coding, Medical Terminology, Medical Transcription Diploma course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Clinical Coding, Medical Coding, Medical Terminology, Medical Transcription. It is also great for professionals who are already working in Clinical Coding, Medical Coding, Medical Terminology, Medical Transcription and want to get promoted at work. Requirements To enrol in this Clinical Coding, Medical Coding, Medical Terminology, Medical Transcription Diploma, all you need is a basic understanding of the English Language and an internet connection. Career path The Medical Terminology course will enhance your knowledge and improve your confidence. Medical Transcriptionist: £20,000 to £30,000 per year Medical Secretary: £22,000 to £32,000 per year Health Information Technician: £24,000 to £36,000 per year Medical Coder: £25,000 to £38,000 per year Medical Billing Specialist: £26K to £40K per year Clinical Documentation Specialist: £28K to £42K per year Certificates 4 CPD Accredited PDF Certificate Digital certificate - Included 1 CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 Each CPD Accredited Hard Copy Certificate for free. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Clinical Coding, Medical Coding, Medical Terminology, Medical Transcription Diploma
Delivered Online On Demand5 hours
£21

Level 2 Business Management Course

By Training Tale

Our Level 2 Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Level 2 Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Level 2 Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Level 2 Business Management Course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose Level 2 Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Level 2 Business Management Bundle Course Course 01: Level 7 Diploma in Facilities Management Course Course 02: Level 5 Negotiation Skills Course Course 03: Level 4 Copywriting Course 04: Level 3 Business Administration Course 05: Minute Taking Course Course 06: Anger Management Course 07: Communication Skills Course ***Other Benefits of this Bundle Course Free 8 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Business Management Course] ***Level 2 Business Management Course*** Detailed course curriculum of Level 2 Business Management Course Module 01: An Overview of Business Management Understanding Business Management Understanding the Basics of Business Management Understanding the Features of Management Understanding the Aspects of Management Understanding Different Levels of Management Understanding the Functions of Management Understanding the General Principles of Management Module 02: Fundamental Concepts of Human Resource Management Understanding Human Resource Management Identify the Key Factors influencing Human Resources Understanding the Process of Recruiting and Interviewing Understanding the Process of Orientation and Onboarding How to Follow up with New Employees Maintaining Workplace Health and Safety Understanding Workplace Bullying, Harassment and Violence The Process of Disciplining Employees The Process of Dismissal Module 03: Fundamental Concepts of Customers Relationship Management Understanding Who are the Customers The Ways of Establishing Your Attitude The Ways of Identifying and Addressing Customer Needs Understanding In-person Customer Services The Ways of Giving Customer Services Over the Phone The Ways of Providing Electronic Customer Services Module 04: Fundamental Concepts of Performance Management Understanding Performance Management and How it Works Describe the Three-phase Process The Ways of Goal setting The Ways of Establishing a Performance Goal Describe 360-degree Feedbacks vs Traditional Performance Review What is Competency Assessment? Understanding Kolb's Learning Cycle The Ways of Creating a Performance Plan Module 05: Fundamental Concepts of Risk Management The Process of Identifying Hazards and Risks Understanding Everyone's Responsibility Understanding the General Office Safety and Reporting Understanding Business Impact Analysis Understanding Disaster Recovery Plan Describe the Summary of Risk Assessment ---------------- Assessment Method After completing each module of the Level 2 Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Business Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Level 2 Business Management Course The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Level 2 Business Management Course There are no specific requirements for this Level 2 Business Management Course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Level 2 Business Management Course
Delivered Online On Demand40 hours
£22

Flight Attendant Training

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about air hostess or cabin crew Understand the core competencies and principles of air hostess or cabin crew Explore the various areas of air hostess or cabin crew Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert air hostess or cabin crew Flight Attendant Training Course Master the skills you need to propel your career forward in air hostess or cabin crew. This course will equip you with the essential knowledge and skillset that will make you a confident air hostess or cabin crew and take your career to the next level. This comprehensive flight attendant training course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this flight attendant training course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective air hostess or cabin crew practice and equip you with the essential skills, confidence and competence to assist you in the air hostess or cabin crew industry. You'll gain a solid understanding of the core competencies required to drive a successful career in air hostess or cabin crew. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for air hostess or cabin crew or for people who are aspiring to specialise in air hostess or cabin crew. Enrol in this flight attendant training course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive flight attendant training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this air hostess or cabin crew can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This flight attendant training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This flight attendant training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1 : Introduction To Cabin Crew Module 1 : Introduction To Cabin Crew 00:07:00 Module 2 : The Fun Side And Not So Fun Side Being An Air Hostess Module 2 : The Fun Side And Not So Fun Side Being An Air Hostess 00:02:00 Module 3 : Duties And Responsibilities Of Cabin Crew Module 3 : Duties And Responsibilities Of Cabin Crew 00:05:00 Module 4 : Procedures Before And After Each Flight Module 4 : Procedures Before And After Each Flight 00:03:00 Module 5 : Essential Communication Skills Module 5 : Essential Communication Skills 00:04:00 Module 6 : Improving Passenger Service Skills Module 6 : Improving Passenger Service Skills 00:02:00 Module 7 : Other Essential Skills Of A Cabin Crew Module 7 : Other Essential Skills Of A Cabin Crew 00:03:00 Final Assessment Assessment - Flight Attendant Training 00:10:00 Certificate of Achievement Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Flight Attendant Training
Delivered Online On Demand
£19

Paralegal Training Diploma

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about paralegal or legal secretary Understand the core competencies and principles of paralegal or legal secretary Explore the various areas of paralegal or legal secretary Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert paralegal or legal secretary Paralegal Training Diploma Course Master the skills you need to propel your career forward in paralegal or legal secretary. This course will equip you with the essential knowledge and skillset that will make you a confident paralegal or legal secretary and take your career to the next level. This comprehensive paralegal training diploma course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this paralegal training diploma course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective paralegal or legal secretary practice and equip you with the essential skills, confidence and competence to assist you in the paralegal or legal secretary industry. You'll gain a solid understanding of the core competencies required to drive a successful career in paralegal or legal secretary. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for paralegal or legal secretary or for people who are aspiring to specialise in paralegal or legal secretary. Enrol in this paralegal training diploma course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive paralegal training diploma course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this paralegal or legal secretary can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This paralegal training diploma course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This paralegal training diploma course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This paralegal training diploma course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Study Plex Subscription Study plex also provides a subscription option that allows you unlimited access to more than 700+ CPD courses for learning. You only need to spend £79 to take advantage of this fantastic offer, and you'll get an unlimited subscription for a full year. Additionally, you can cancel your membership from your account at any time by getting in touch with our friendly and devoted customer care team. Visit our subscriptions page for more details if you're interested. Why you should train with Study Plex? At Study Plex, you will have the chance to build social, technical and personal skills through a combination of extensive subjects tailored according to your interest. Along with receiving comprehensive knowledge and transferable skills, there are even more reasons o be involved with us, which include: Incredible Customer Support: We offer active customer service in the form of live chat, which you can access 24/7 Expert Tutor Support: You'll have access to our devoted and dedicated tutor support with all of our courses whenever you need it. Price Justified by Quality: We ensure that you will have the best experience possible for the price you are paying for the course. Money-back Guarantee: We provide a money-back guarantee if you are not satisfied with the course's quality. There is a 14-day time limit on this option (according to the terms and conditions). Instalment Facility: If your course costs more than £50, you can pay in three instalments using the instalment option. Satisfaction Guarantee: Our courses are designed to meet your demands and expectations by all means. Upon successfully completing this canine first aid certificate course you will be qualified to download our free PDF certificate of course completion. CPD Accredited Certificate Grow your career by earning a CPD UK accredited certificate of achievement and add extra value to your CV. On successful completion of this course, you will be eligible to order your CPD UK accredited certificate of achievement to demonstrate your new skills. You can also share this certificate with prospective employers and your professional network. The CPD-accredited certificate of achievement can be obtained in PDF format at a nominal fee of £12; there is an additional fee to get a printed copy certificate which is £25. Course Curriculum Introduction Introduction 00:01:00 The Legal Support Specialist: Definition - Titles and Role - Scope of Work The Legal Support Specialist: Definition - Titles and Role - Scope of Work 00:03:00 Working in a law firm or in-house legal department - Differences and advantages 00:07:00 Legal Framework for the Legal Support Specialist: Standards and code of conduct 00:08:00 The Job Description of Legal Assistants 00:09:00 Career Development Plan 01:48:00 Matter Management - The Legal Matter Life Cycle The Matter Management Life Cycle 00:03:00 Phase 1: Receive the Matter - The “Legal Service Order Form” 00:09:00 Phase 2: Assess the Matter - Conflict Check - KYC and DD checks 00:06:00 Phase 3: Assign the Matter - Criteria for team assignments 00:05:00 Phase 4: Engage the client - Letter of Engagements and Billing Arrangements 00:07:00 Phase 5: Deliver the work 00:02:00 Phase 6: Manage - Timekeeping - Understanding the billing system 00:03:00 Phase 6: Manage - Review of Narratives 00:05:00 Phase 7: Close the matter - Closure checklist and Lesson Learned 00:25:00 Files, Documents and Records Management File Management - How to create and manage a filing system for your company 00:07:00 Records and Documents Management 00:09:00 Mastering your soft skills Soft skills for Legal Assistants 00:03:00 Communication Skills - E-mail Communication Ettiquete 00:13:00 Emotional Intelligence at the workplace 00:25:00 Stress Management 00:15:00 Confidentiality at the workplace 00:09:00 Assessment Assessment - Paralegal Training Diploma 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Paralegal Training Diploma
Delivered Online On Demand
£19.99

HR and Leadership Management

4.3(43)

By John Academy

Description: Need to prevail in business and leave your competitors behind? You'll have to figure out how to procure the best people, teach them how to lead, and keep them working for your organisation. Human Resources aren't only a division in your business - it is the absolute entirety of your business! You will fail if you don't know precisely how to pick the best team. Good leaders lead. Being a good leader does not necessarily mean one has to own the business in order to steer it in a successful manner. It simply means that the direction of the company or project would entail having someone with a clear vision of how the goals are to be achieved to the best of everyone's abilities and to the benefit of the company. Enroll in our HR and Leadership Management course and learn about the common challenges of human resources. Find out how to attract and retain the best teams for achieving company's success. In this course you will learn the necessary skills, knowledge and information of HR & Leadership Management.  Who is this course for? HR Managers Entrepreneurs Small Business Owners HR Professionals Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Diploma in HR and Leadership Management course will be very beneficial and helpful, especially to the following professionals: Entrepreneur. Manager. Line manager. Team leader. Supervisor. Executive. HR Assistant. HR Manager. HR Executive. HR Consultant. HR and Leadership Management - Updated Version HR Management Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 Leadership Management Module 01: Developing the Leader Within You 00:21:00 Module 02: Emotional Intelligence in Leadership 00:17:00 Module 03: Communication Skills 00:26:00 Module 04: Public Speaking 00:30:00 Module 05: Critical Thinking in Problem-Solving and Decision Making 00:23:00 Module 06: Motivation and Counselling 00:16:00 Module 07: Management and Leadership 00:26:00 HR and Leadership Management - Old Version Human Resource Management Module One - Getting Started 00:30:00 Module Two - Human Resources Today 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Advanced Diploma in Human Resource Management 00:00:00 HR and Leadership Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Leadership and People Management Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Leadership and People Management Diploma- Activities 00:00:00 Mock Exam Mock Exam- HR and Leadership Management 00:30:00 Final Exam Final Exam- HR and Leadership Management 00:30:00

HR and Leadership Management
Delivered Online On Demand35 hours
£19

Promoting Pronoun Inclusivity: Navigating Gender Identity and Using Appropriate Pronouns

By Kiwi Education

Discover the power of pronoun inclusivity and respectful gender communication in our course. 🌈 Gain insights into diverse pronouns, addressing mistakes, and becoming a trans ally. Join us in promoting understanding and equality! #PronounInclusivityCourse #GenderEqualityNow

Promoting Pronoun Inclusivity: Navigating Gender Identity and Using Appropriate Pronouns
Delivered Online On Demand
£30

Emotional Intelligence, Mindfulness and Empathy Training

4.3(43)

By John Academy

Are you someone who is interested in emotional intelligence? Or are you someone who helps people or organization in human development? If so, then this course will surely be able to help you learn the important lessons about emotional intelligence mindfulness and empathy! Description: To become an expert in Emotional Intelligence, Mindfulness and Empathy you will need special and advanced skills in understanding human emotions. In this course, you will be able to learn self-management, awareness, regulation, motivation, and empathy. You will also be able to manage and help other manage own emotions. You will also be able to learn how to communicate verbally and non-verbally with other people. Moreover, you will learn about emotional intelligence and how to balance optimism and pessimism to succeed in your chosen life path. Who is the course for? Professionals and experts in human emotional capacity and developmental skills. People who have an interest in learning about emotional intelligence mindfulness and empathy. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Emotional Intelligence, Mindfulness and Empathy Training course is a useful qualification to possess, and would be beneficial for the following careers: Emotional Management Consultant Human Resource Manager Human Development Specialist Life Coach and Mentor Organization Development Manager. Emotional Intelligence, Mindfulness and Empathy Training Module One - Getting Started 01:00:00 Module Two - What is Emotional Intelligence 01:00:00 Module Three - Skills in Emotional Intelligence 01:00:00 Module Four - Verbal Communication Skills 01:00:00 Module Five - Non-Verbal Communication Skills 01:00:00 Module Six - Social Management and Responsibility 01:00:00 Module Seven - Tools to Regulate Your Emotions 01:00:00 Module Eight - Gaining Control 01:00:00 Module Nine - Business Practices (I) 01:00:00 Module Ten - Business Practices (II) 01:00:00 Module Eleven - Making an Impact 02:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Emotional Intelligence, Mindfulness and Empathy Training- Activities 00:00:00 Mock Exam Mock Exam- Emotional Intelligence, Mindfulness and Empathy Training 00:20:00 Final Exam Final Exam- Emotional Intelligence, Mindfulness and Empathy Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Emotional Intelligence, Mindfulness and Empathy Training
Delivered Online On Demand13 hours 40 minutes
£18

Hotel Receptionist Diploma

4.3(43)

By John Academy

Description: Do you have a passion for customer service? Or want to upgrade your skills as a Hotel receptionist? Enrol the Hotel Receptionist Diploma course and master the strategies for becoming a successful hotel receptionist. The course is divided into several sections. Throughout these step by step sections, you will master the strategies of managing and handling the duties and responsibilities of a hotel receptionist. At first, you will gain an overall understanding about hotel reception process that will be followed by the discussion on standard hotel reception procedures and customer service. Then, you will know how to handle the difficult customers and how to manage their problems and complain. The course also covers the essential communication skill, computer skills, telephone etiquette, handling telephone calls and respond to customer's queries over phone and face-to-face conversation. Next, the course illustrates the essential administrative skills for a Hotel receptionist. Finally, the course explains the safety and security issues, legal issues in hospitality, future of Hotel receptionists and more. Shortly, you will learn almost all the essential skills and information for becoming an efficient Hotel receptionist. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Hotel Receptionist Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Hotel Receptionist Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Hotel Receptionist Diploma An Overview of Hotel Reception 01:00:00 Hotel Reception Standard Procedures 00:30:00 Communication Skills Required for Hotel Reception 01:00:00 Customer Service in Hotel Reception 00:30:00 Telephone Handling in a Hotel 01:00:00 How to Handle Difficult Hotel Guests 00:30:00 Administrative Skills as a Hotel Receptionist 00:30:00 Computer Skills and Programs 00:15:00 Brand Standards in the Hospitality World 00:15:00 Being a Team Player: Working with Other Hotel Departments 00:15:00 Safety and Security in the Hotel 01:00:00 Sales and Marketing as a Hotel Receptionist 00:30:00 Dressing the Part: Creating the Professional Look in Hospitality 00:15:00 Keeping Stress Under Control on the Job 00:30:00 Legal Issues in Hospitality 00:30:00 The Future for Hotel Receptionists 00:30:00 Assessment Assignment - Hotel Receptionist Diploma 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Hotel Receptionist Diploma
Delivered Online On Demand9 hours
£18

Developing Interpersonal Skills Course

4.3(43)

By John Academy

Are you willing to develop your interpersonal skills and become successful in life? Then you don't have to worry! You will be able to learn and acquire the right interpersonal skills you need in this very comprehensive and well-designed course. Description: Interpersonal skills are one of the important requirement if you want to become a dynamic and charismatic person. Being able to charm your way with your potential clients will be very helpful. If you are having a hard time with interpersonal skills, then you will learn it through this course. You will know the importance of verbal skills of asking questions and communicating with power. You will also learn about nonverbal communication through this course. Learn how to make a powerful impact that will last and help in the success of your career and the organisation you are working with. Who is the course for? Entrepreneurs or any professionals who need to acquire interpersonal skills. People who have an interest in knowing what interpersonal skills are. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Developing Interpersonal Skills Course would be beneficial for the following careers: Businessmen Entrepreneur Director Project Manager Supervisor Team Leader. Developing Interpersonal Skills Course Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Developing Interpersonal Skills Course- Activities 00:00:00 Mock Exam Mock Exam- Developing Interpersonal Skills Course 00:20:00 Final Exam Final Exam- Developing Interpersonal Skills Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Developing Interpersonal Skills Course
Delivered Online On Demand11 hours 10 minutes
£18

Presentation Skills Training Course

4.3(43)

By John Academy

This course is designed to equip you with the necessary skills that will help you deliver compelling and memorable presentations. Whether you are a student who has to make a presentation as an assignment or a professional who has to give an effective presentation in a work or business setting, you can benefit from this course. Description: Presenting information in a clear and compelling way is very necessary to get your perspective across and, today, presentation skills are precious in almost every field. The course will provide you with necessary presentation skills that will make speaking in public not so much overwhelming but rather more fun. It will likewise help you create compelling presentations and provide tips and techniques for successfully delivering presentations. Who is the course for? This course would be ideal for anyone who has to deliver a presentation. This course would be beneficial to Managers, Entrepreneurs Teachers, trainers, instructors, Educators, Management trainees or students. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Presentation Skills Training Course is a useful qualification to possess, and would be beneficial for the following careers: Public speaker Excellent business presenter Telesales Executives Tutor This course could help anyone who needs to present in front of others as part of their career and would be useful for university students. Management - Presentation Skills Training Module One - Getting Started 01:00:00 Module Two - Creating the Program 00:30:00 Module Three - Choosing Your Delivery Methods 00:30:00 Module Four - Verbal Communication Skills 00:30:00 Module Five - Non-Verbal Communication Skills 01:00:00 Module Six - Overcoming Nervousness 01:00:00 Module Seven - Creating Fantastic Flip Charts 00:30:00 Module Eight - Creating Compelling PowerPoint Presentations 01:00:00 Module Nine - Wow 'Em with the Whiteboard 00:30:00 Module Ten - Vibrant Videos and Amazing Audio 01:00:00 Module Eleven - Pumping it Up a Notch 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Management - Presentation Skills Training- Activities 00:00:00 Mock Exam Mock Exam- Presentation Skills Training Course 00:20:00 Final Exam Final Exam- Presentation Skills Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Presentation Skills Training Course
Delivered Online On Demand10 hours 10 minutes
£18