61467 Courses delivered Online

Are you planning to go to school for a course but don't have any funds for it? Are you now considering applying for any scholarships? Or are you someone who helps people apply for a scholarship? Either way, this course will be able to help you! Description: This course is designed to give students a guide how to get a scholarship to fund their schooling. This course will give you the basics of scholarship program. Since we all know that scholarships and grants are a huge source of help for financial aid, you would want to become competitive since you need to compete with others who also want to have a slot on a scholarship. This course will help you with these challenges you are going to encounter during the process. Who is the course for? Professionals who want to help people in their scholarship concerns People who have an interest in applying for a scholarship Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Getting Scholarships Course is a useful qualification to possess, and would be beneficial for the following careers: Life Coaches Mentors School Guidance Counsellors. Getting Scholarships Course Introduction 01:00:00 How To Online Search To Access To A Fast And Free College Recruiting Scholarship 01:00:00 The Search Engine And The Scholarship: An Unhealthy Relationship 01:00:00 Getting The Best Financial Assistance Through College Scholarship Search Engine 01:00:00 Parents Guide To College Financial Aid 01:00:00 Paying For Your Child's College Finances- Guide For Parents On Student Loan, Scholarship, And Grant 01:00:00 Free College Money From Scholarship And Grants 00:30:00 The Questions To Ask About Grants And Scholarships 00:30:00 College Scholarship For Students With Interests In Music 01:00:00 The 4 W's In Looking For The Right College Cheerleading Scholarship 01:00:00 Financing Your Education: Coping With Financial Strain 00:30:00 How To Write The Ultimate Grant Proposal 01:00:00 Managing Scholarship Requirements And Your Health 00:30:00 Guide For Your Scholarships And Nationality 01:00:00 Scholarships, Grants and Your Family 00:30:00 Mock Exam Mock Exam- Getting Scholarships Course 00:20:00 Final Exam Final Exam- Getting Scholarships Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Tourism contributes hugely to a country's economy. Some countries are dependent on their income from the tourism industry. In this course, you will be able to understand tourism and how you would be able to survive in this industry. Moreover, this course will discuss the basics of travel and tourism. You will be able to learn about the tourism products and services. Lastly, you will learn to manage tour operations and all the relevant core management. Who is the course for? Businessmen or any professionals who want to be an expert in Travel Tourism. People who have an interest in tourism and travel. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Travel Tourism course is a useful qualification to possess, and would be beneficial for the following careers: Concierge Curator Recreation Worker Travel Agents Travel Agencies Owners Travel Tour Planners Tourism Instructors. Level 2 Certificate in Travel & Tourism Introduction to Travel & Tourism 00:30:00 The Products & Services of Tourism 00:30:00 Managing Tour Operations 00:30:00 Marketing Management 01:00:00 Human Resource Management 01:00:00 Transportation Management 00:30:00 Quality Management 01:00:00 Conclusion 00:15:00 Final Exam Final Exam-Level 2 Certificate in Travel & Tourism 00:20:00 Mock Exam Mock Exam-Level 2 Certificate in Travel & Tourism 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description: Are you doing all you can to protect the safety of your electronic data from cybercriminals, hacks and unauthorised use? Are you training to become an IT security analyst? Identity theft and online fraud are on the rise, and as digital intelligence grows, so does the threat to our data, computer networks and systems. This Advanced Cyber Security Course introduces the fundamentals of internet security management and will help in ensuring you or your loved one's safety against online attacks. Learn from the security experts with this specially designed security training course. This master program will help you with your or your organisation's internet security concerns and will equip you with the necessary skills and knowledge of cyber security. You will learn how computer security systems and operating systems work, will explore online scams and how to make secure online banking payments to protect against fraud. On successful completion, you will receive a professional certificate which will open doors for you if you are considering a career as a security analyst or cyber security consultant. There are no entry requirements for this online course and learners from all academic backgrounds can enrol. Who is the cyber security course for? Professionals who are using the internet in their daily lives especially for their professions Everyone who wants to protect themselves from harm the internet might cause it. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Cyber Security course will be very beneficial and helpful, especially to careers in: Businessmen Computer Technician Cyber Security Manager Information Technology Officer IT Professionals. [/vc_column_text][/vc_column][/vc_row] Cyber Security Basics Introduction 00:30:00 Child Safety Online 01:00:00 Secure Payment Sites 01:00:00 Online Banking 00:30:00 How To Keep Your Password Safe 00:30:00 Common Scams 01:00:00 How I Got Pharmed 01:00:00 Virus Protection 01:00:00 Self Maintenance 00:30:00 Personal Information Online 01:00:00 Is The Internet Safe? 00:30:00 Importance of Cyber Security 00:30:00 Internet Security Management Internet Security- The Truth About Identify Theft 01:00:00 Internet Security for Teens- What You Need to Do 01:00:00 Internet Security-Downloading Email Attachments 00:15:00 Internet Security- 5 Tips for Using Facebook 00:30:00 Internet Security- 8 Tips to Protect Yourself When Dating Online 00:30:00 Internet Security for Teens and Tweens- 10 Tips to Keep You Protected 00:15:00 Internet Security- Parental Control Software 00:30:00 Internet Security- Online Safety for Your Children 00:30:00 Cyber Bullying- Another Aspect of Breaking Internet Security 00:30:00 Tips to Ensure Internet Security 00:30:00 Internet Security- Downloading Music off the Internet 01:00:00 Internet Security- Protect Your Wireless Connection 00:30:00 Internet Security- How to Deal with Spyware 00:15:00 Internet Security- Protecting Yourself When You Shop Online 00:15:00 Internet Security- Make Sure Your Passwords Protect You 00:15:00 Make Sure Your Emails Are Safe: Tips for Internet Security 01:00:00 Internet Security- Why Should You Use a Firewall? 01:00:00 Internet security-Signs That Your Child's Safety Might Be Compromised 01:00:00 Internet Security- Safety When Using Public Computers 01:00:00 Internet Security- Storing Your Password on Your Computer 01:00:00 Internet Security-Using Social Utility Sites 00:30:00 IT Security Spyware Can Destroy 00:30:00 How Does Spyware Spread? 01:00:00 How To Remove Spyware 01:00:00 Anti Spyware Program 01:00:00 The Anti Anti-Spyware Programs 00:30:00 Research And Learn More 00:30:00 Choosing The Best Anti Spyware Tool 01:00:00 Computer Security And Spyware 01:00:00 The Programs To Avoid 00:15:00 Is It Legal? 00:30:00 Checklist Of Protection 00:15:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Advanced Cyber Security Course 00:30:00 Final Exam Final Exam- Advanced Cyber Security Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: In this Microsoft Office 2016 New Features - Complete Video Course you will learn all the new features and enhancement in the latest version of Office, including suite-wide enhancements and program-specific new features in Word. Excel, PowerPoint, and Outlook. Learn about accessibility, the new charts and graphs Office insights, and new ways to uncluttered your inbox and group contacts. See how to make these features part of a more productive and efficient Office workflow. You will learn to work with files and folders, Browse the Internet with Microsoft Edge, manage workspaces with Virtual Desktop, explore the general environment of Office 2016. You will also learn how to use the key new features of Word, Excel, PowerPoint, and Outlook 2016. Get an introduction with the New Features of Microsoft Office and improve your knowledge and skills. So, don't be late and grab this course now. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 New Features - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 New Features - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Word 2016 New Features New Themes FREE 00:26:00 New Chart Types 00:05:00 Excel 2016 New Features Power Query Enhancements 00:46:00 More Send As Options 00:04:00 New Chart Types 00:11:00 PowerPoint 2016 New Features Ink Annotations Pen Enabled 00:23:00 New Chart Types 00:07:00 Outlook 2016 New Features Archiving and Decluttering 00:19:00 OneDrive Integration 00:08:00 Mock Exam Mock Exam- Microsoft Office 2016 New Features - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2016 New Features - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: To help people developing their skills in creating, editing, and deleting documents, you will need proper training to utilize it. They want to help people to improve their efficiency and effectiveness in different areas. In this course, you will learn the advanced skills, knowledge, and information about Microsoft Office apps. This course includes the advanced specifics of programs such as Word, Excel, PowerPoint, Access and Outlook 2007. Grabbing this chance to learn things related to Microsoft Office which will take your skills to an advanced level that could make you more progressive in your work and career. If you are someone who is working towards career advancement, then this is the Microsoft Office advanced skills training that you are looking for. Who is the course for? Professionals who want to learn about the Microsoft Office 2007 People who have an interest in the advanced features of the Microsoft Office 2007 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Office 2007 Advanced course is a useful qualification to possess and would be beneficial for any type of professions or careers such as: Account Manager Administrative Assistant Administrator Office Manager Personal Assistant Secretary. Microsoft Word 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with the Word Window 01:00:00 Module Three - Adding Pictures 01:00:00 Module Four - Adding Smart Art 01:00:00 Module Five - Adding Tables 01:00:00 Module Six - Advanced Table Tasks 01:00:00 Module Seven - Inserting Special Objects 01:00:00 Module Eight - Adding In-Document References 01:00:00 Module Nine - Advanced Research Tasks 01:00:00 Module Ten - Reviewing a Document 01:00:00 Module Eleven - Customizing Word 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - SmartArt 01:00:00 Module Three - Inserting Objects 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Creating Pivot Tables 01:00:00 Module Six - Working with Pivot Tables 01:00:00 Module Seven - Creating Pivot Charts 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What-If Analysis 01:00:00 Module Ten - Managing Your Data 01:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - Adding Pictures 01:00:00 Module Three - Working with Text Boxes 01:00:00 Module Four - Adding SmartArt 01:00:00 Module Five - Adding Tables 01:00:00 Module Six - Inserting Advanced Objects 01:00:00 Module Seven - Advanced Drawing Tasks 01:00:00 Module Eight - PowerPoint's Research Tools 01:00:00 Module Nine - Creating Notes and Handouts 01:00:00 Module Ten - Using Slide Masters 01:00:00 Module Eleven - Advanced Presentation Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Access 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - Advanced Table Tasks 01:00:00 Module Three - Advanced Form Tasks 01:00:00 Module Four - Advanced Reporting Tasks 01:00:00 Module Five - Understanding Relationships 01:00:00 Module Six - Advanced Query Tasks 01:00:00 Module Seven - Working with SQL 01:00:00 Module Eight - Linking Data 01:00:00 Module Nine - Importing Data 01:00:00 Module Ten - Exporting Data 01:00:00 Module Eleven - Advanced Database Tools 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Outlook 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - Customizing Outlook 01:00:00 Module Three - Adding Word Elements to an E-mail 01:00:00 Module Four - Customizing Your Profile 01:00:00 Module Five - Advanced E-Mail Tasks 01:00:00 Module Six - Advanced Calendar Tasks 01:00:00 Module Seven - Doing More with Tasks 01:00:00 Module Eight - Using Notes 01:00:00 Module Nine - Viewing RSS Feeds 01:00:00 Module Ten - Managing Outlook Data, Part One 01:00:00 Module Eleven - Managing Outlook Data, Part Two 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Microsoft Office 2007 Advanced 00:30:00 Final Exam Final Exam- Microsoft Office 2007 Advanced 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. You need knowledge to separate the great from the good, and the skills and tools to hire successful candidates. If a company spends considerable money recruiting, interviewing, and perhaps even relocating employees, it makes good sense to go one step further and make the new employees feel like they made a good decision to come to this company. To have a successful business you have to deal with some human resource issues and you need to know the necessity of On-boarding program too. This HR & Recruitment Level 3 Diploma is the full package where you can develop you skills. Learning Outcomes: Analyse the most recent issues for the human resource field as well as for the altering role of supervisors and managers with regard to HR functions. Learn to write job specifications as well as recognize the crucial skills Apply methods of finding, selecting, and preserving the best people through behavioral description interviewing methodologies Have new employees so that they can commence with a fresh beginning Realise compensation as well as benefits Get along with a healthy employee relation Transform the performance appraisals a cooperative technique. How to identify the prices sustained by an organization so as to cope with a false hiring decision is made Routes to improvise a just and consistent interviewing scheme in order to employ employee Learn how to get prepared for finer job advertisements and apply a variety of markets The way you can make a progress for a job analysis as well as position profile Learn how to implement traditional, behavioral, goal oriented, holistic, as well as circumstantial (critical event for example) interview related queries The communication competency crucial for an expert recruiter Learn how to interview proficiently the tough applicants Paths to review references in a more adept manner The basic employment as well as the human rights laws affecting the recruiting procedures. Learn the significance of an orientation program and its value for an organisation Know about the role of the human resource department for the orientation program Learn the ways the commitment curve impacts the new employees as well as the managers Get to know the things that the companies can do in case of delivering their pledge to the new employees Know the critical elements of productive employee training Knowing the importance of keeping an employee handbook for the fresh and sustainable employees for a longer-term Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? HR & Recruitment Level 3 Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our HR & Recruitment Level 3 Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module -1 Defining Human Resources 00:15:00 Performing a Skills Inventory 00:15:00 Forecasting Techniques 00:15:00 Job Analysis 00:00:00 Identifying Job Competencies 00:30:00 Position Profiles and Job Descriptions 00:30:00 Do You Really Need to Hire? 00:30:00 Finding Candidates 00:30:00 Advertising Guidelines 00:00:00 Screening Resumes 00:30:00 Preparing for the Interview 00:15:00 Conducting the Interview 01:00:00 After the Interview 00:15:00 Employee Orientation and Onboarding 00:30:00 Follow the Leader 00:15:00 Planning Training 00:15:00 Working With External Providers 00:15:00 Performance Reviews 01:00:00 Attendance Management 00:30:00 Managing a Diverse Workforce 00:30:00 Privacy Issues 00:15:00 Compensation and Benefits 01:00:00 Managing Disciplinary Issues 00:30:00 Terminating Employees 00:15:00 Exit Interviews 00:15:00 Module -2 History of the Interviewing Process 00:30:00 The Recruitment and Selection Process 00:15:00 Factors in the Hiring Process 00:15:00 Cost Analysis 00:15:00 Job Analysis and Position Profiles 00:30:00 Determining the Skills You Need 00:15:00 Finding Candidates 00:30:00 Advertising Guidelines 00:00:00 Screening Resumes 00:30:00 Performance Assessments 00:30:00 Problems Recruiters Face 00:15:00 Interviewing Barriers 00:15:00 Non-Verbal Communication 00:15:00 Types of Questions 00:30:00 Case Study 00:15:00 Traditional vs. Behavioral Interviews 00:30:00 Other Types of Questions 00:15:00 The Critical Incident Technique 00:15:00 Listening for Answers 00:30:00 Difficult Applicants 01:00:00 Interview Preparation and Format 00:00:00 Other Interview Techniques 00:30:00 Scoring Responses 00:15:00 Checking References 00:30:00 Human Rights 00:15:00 Module -3 Building Employee Commitment and Engagement 00:30:00 Perception 00:15:00 Fast-Track Orientation 00:15:00 Designing a Successful Orientation Program 00:30:00 The Commitment Curve 00:15:00 Nine Orientation Habits of World-Class Employers 00:30:00 Obtaining Buy-In 00:15:00 Employee Training 00:30:00 Adult Learning 00:15:00 Creating Employee Manuals 00:15:00 Module -4 Defining Onboarding 00:15:00 Creating the Onboarding Steering Team 00:15:00 Gathering Supporting Information 00:15:00 Developing the Framework 00:45:00 Creating an Onboarding Plan 00:15:00 Branding the Program 00:15:00 Understanding Employee Engagement 00:15:00 Fun and Games 00:15:00 Mock Exam Mock Exam- HR & Recruitment Level 3 Diploma 00:30:00 Final Exam Final Exam- HR & Recruitment Level 3 Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Nutrition for children is an essential subject that guardians must know about and fuse into their child's day by day dietary admission. The legitimate nutritional balance will enable the child the chance to have a decent development potential. Get all the data you require here. All children require similar sorts of fundamental supplements, for example, vitamins, minerals, starches, proteins, and fats. The amount, however, is normally directed to by the different distinctive times of children being referred to, which thus will manage the suitable measure of calorie, proteins, minerals and vitamins for the finish and viable development. In this course, you will be able to learn all of these and more about child diet management! Who is the course for? Professionals who are into the Child Growth and Development sector that want to improve their Children handling skills through educational toys. People who have an interest in Child Growth and Development Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Child Diet Management Course is a useful qualification to possess, and would be beneficial for the following careers: Child and Family Social Worker Children Nutritionist Early Childhood Educator Preschool, Kindergarten, and Elementary Teachers Pediatric Nutritionist or Dieticians Private Nanny. Child Diet Management Course Healthy Diet Basics 00:30:00 The Importance Of Breakfast 00:15:00 Reducing Flour And Sugar 00:30:00 The Dangers Of Fats 00:30:00 Keeping Healthy Foods Accessible And Fun 00:15:00 Use The Food Pyramid 00:30:00 The Issues With Childhood Obesity 00:15:00 Mock Exam Mock Exam- Child Diet Management Course 00:20:00 Final Exam Final Exam- Child Diet Management Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Most of the household waste is food scraps and garden waste which can be composted to help our environment. In this course, you will be able to know the fundamental strategies for making compost and worm cultivating which can make profitable assets for a sound soil and solid plants. You will be introduced to worm farming basics and how composting is done. Through this course, you will learn about the benefits of worm farming and vermicomposting. You will be able to know how to become successful with your farm. Who is the course for? Worm farm owners who want to become more knowledgeable about worm farming. People who are interested in setting worm farms. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Worm Farming Course is a useful qualification to possess, and would be beneficial for the following careers: Organic Farmers Vermicompost Owners Worm Farm Owner. Worm Farming Course Introduction 00:15:00 Composting 00:30:00 Worms You Should Need to Produce Worms 00:15:00 Worm Farming Design 00:30:00 Vermicomposting 00:30:00 Small And Large Scale Worm Farms 00:15:00 How The Worm Population Is Controlled 00:15:00 Other Things You Can Do With Compost 00:15:00 Starting A Worm Farm Business 00:15:00 How To Be Successful With Your Worm Farm 00:15:00 Mock Exam Mock Exam- Worm Farming Course 00:20:00 Final Exam Final Exam- Worm Farming Course 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: To work in an office properly, you need to achieve some basic etiquette and communication skills along with your department related skill. Throughout the course, you will know all the essential tips and techniques for maintaining an excellent workforce in your office environment. Like other bundled video course, the present course is divided into several sections and sub-sections. The first section, Introduction to HR concepts, discusses the fundamental HR terms including the employee recruitment, training and managing conflict while the second part Communication Essential describes the proper format of communication. Communication varies based on your purpose. In the Communication course, you will be introduced to business communication, written communication, verbal and non-verbal communication, etc. Then the Professionalism in the Office Skills teaches you the strategies for increasing your professional image. On the other hand, you will know the business etiquette and manner in the Business Etiquette and Professionalism section. Next, the part Thinking Critically helps you to consider any situation critically so that you can take the right decision at the right time. After that, Time Management section guides you to manage your time efficiently. Finally, you will understand the present condition and market position of an organisation to decide the further step for your organisation in The Strategic Planning video lessons. In short, after completing the course, you will learn the essential etiquette for organising a competent workforce. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Workplace Essentials Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Essentials Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Human Resources Assistant Introduction Human Resources Assistant FREE 00:10:00 Potential Careers 00:05:00 Attracting and Retaining Employees HRM Overview 00:13:00 Forecasting Demand 00:10:00 Cultural Diversity 00:11:00 Diversity Survey 00:09:00 Recruiting, Selection, and Orientation Job Analysis 00:10:00 Application 00:20:00 Bad Resume 00:05:00 Good Resume 00:12:00 Cover Letter 00:10:00 Selection 00:11:00 Form I-9 00:17:00 Form W-9 00:07:00 Form W-4 00:10:00 Form 1095-B 00:07:00 Compensation and Benefits 00:17:00 Training and Development Personal and Professional Development 00:14:00 Training Evaluation Form 00:12:00 Performance Appraisal Performance Appraisal 00:19:00 Appraisal 00:14:00 Legal Environment of HRM National Labor Relations Act 00:12:00 Labor-Management Relations Act 00:14:00 Occupational Safety and Health Act 00:13:00 Motivating Employees Motivation 00:17:00 Physiological Needs 00:16:00 Motivation-Hygiene Theory 00:12:00 Firm Characteristics 00:22:00 Contemporary Motivation Theory Weakness of Maslow and Herzberg's Theories 00:18:00 Expectancy Theory 00:13:00 Motivation Techniques Management by Objectives 00:17:00 Behavior Modification 00:19:00 Telecommuting 00:20:00 Teams and Teamwork What is a Team? 00:09:00 Stages of Development 00:06:00 Team Cohesiveness 00:09:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Positioning Yourself as a Professional Attitude in the Workplace FREE 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:05:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office MRP 00:18:00 Principles of Professional Behavior What is Etiquette? FREE 00:05:00 Always Be Your Best 00:12:00 Always Be Your Best When Meeting and Greeting 00:06:00 Interview Etiquette Types of Interviews 00:07:00 Planning for the Interview 00:07:00 During the Interview 00:13:00 Planning and Attending Business Meetings Types of Meetings 00:06:00 Planning Conference Call Meetings 00:10:00 Meal Meetings 00:09:00 Electronic Etiquette Voicemail 00:08:00 Instant Messaging 00:09:00 Multicultural Etiquette Five Steps to Dealing with Diversity 00:13:00 Facing New Problems The Critical Thinking Process FREE 00:24:00 Group Dynamics 00:17:00 Critical Thinking Methods 00:04:00 Problem Solving Approaches 00:09:00 Establishing the Problem A Identify the Problem 00:08:00 Exploring the Problem 00:06:00 Discovering the Solution Assembling Potential Ideas 00:09:00 Determining the Best Solution 00:04:00 Evaluating Cost and Benefit 00:05:00 Building Your Case 00:02:00 Accepting a Decision Accepting a Decision 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Preparing for the Strategic Planning Process Preparing for the Strategic Planning Process FREE 00:16:00 Establish a Committee 00:06:00 Gather Operational Data 00:13:00 Initiating the Strategic Planning Process Develop a Mission Statement 00:12:00 Develop a Vision Statement 00:06:00 Assess Internal and External Environments 00:12:00 Performing SWOT Analysis 00:08:00 Developing the Strategic Plan Prioritize What the Strategic Plan Will Address 00:03:00 Set Goals and Objective 00:07:00 Develop Strategy for Achieving Goals 00:02:00 Draft the Strategic Plan 00:09:00 Executing the Plan Assign Responsibility and Authority 00:10:00 Establish a Monitoring System 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00