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Project Management? Set Goals Clearly. Pay Attention. Lead purposefully. Learn how to become the best leader you could ever be with this Project Management Diploma Course Course! We are offering you a high-quality comprehensive Diploma Course designed to help managers and potential leaders to be equipped with appropriate skills and knowledge of project management such as methodology, tool sets and documentation, project life cycle and other analysis. This course will also help you discover new and innovative sources of revenue through utilising these tools and knowledge. Furthermore, it will help you enhance your management and leadership skills for you to become an effective and efficient leader in your career. You will be equipped with great information on leadership skills as this will help you learn step by step, through the exact process developed to help people put an end to your struggles to become a leader. This course will surely make your management style work for you. Course Highlights Project Management Diploma Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Project Management Diploma Course into 11 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11hours, 10minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Project Management Diploma Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Project Management Diploma Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Project Management Diploma Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Project Management Diploma Course - Updated Version Introduction to Project Management 00:23:00 PMBOK and PMI 00:15:00 Global Project Management 00:40:00 Project Life Cycle 00:30:00 Time Management 00:41:00 Quality Management 00:22:00 Effective Planning & Scheduling 00:47:00 Human Resource Management 00:18:00 Performance Management 00:19:00 Talent Management 00:19:00 Organising Meeting and Conferences 00:29:00 Managing Resources 00:19:00 Change Management 00:24:00 Business Resilience and Crisis Management 00:18:00 Conflict Management 00:16:00 Stress Management 00:17:00 Communication Skills 00:26:00 Procurement & Purchasing Management 00:22:00 Risk Management 00:25:00 Lean Process and Six Sigma Module 1: Understanding Lean 00:22:00 Module 2: The Lean Culture 00:19:00 Module 3: The Five Principles of Lean 00:10:00 Module 4: Value and Waste 00:19:00 Module 5: Value Stream Mapping (VSM) 00:19:00 Module 6: The Principles of Flow and Pull 00:14:00 Module 7: Overview of Six Sigma 00:11:00 Module 8: The Define Phase 00:18:00 Module 9: The Measure Phase 00:21:00 Module 10: The Analyse Phase 00:22:00 Module 11: The Improve Phase 00:21:00 Module 12: The Control Phase 00:14:00 Project Management Diploma Course - Old Version Project Management Basics Introduction FREE 01:00:00 Can You Manage Yourself Out Of A Paper Bag? FREE 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Managing A Budget 00:30:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage The Projects 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:30:00 Keeping It Moving Forward 01:00:00 Problems and Solutions in Project Management 01:00:00 Managing Projects Module One - Getting Started FREE 00:30:00 Module Two - Key Concepts (I) FREE 01:00:00 Module Three - Key Concepts (II) 01:00:00 Module Four - Initiation (I) 01:00:00 Module Five - Initiation (II) 01:00:00 Module Six - Planning (I) 01:00:00 Module Seven - Planning (II) 01:00:00 Module Eight - Planning Tools 01:00:00 Module Nine - Executing the Project 01:00:00 Module Ten - Maintaining and Controlling the Project 01:00:00 Module Eleven - Closing Out 01:00:00 Module Twelve - Wrapping Up 00:30:00 Scrum Master Training Introduction FREE 01:00:00 Typical Scrum Timeline FREE 01:00:00 Scrum Roles 01:00:00 Scrum Events 01:00:00 Scrum Artifacts 01:00:00 Summary 00:30:00 Additional Study Material SWOT Analysis 00:00:00 Gnatt Charts 00:00:00 Mock Exam Mock Exam- Project Management Diploma Course 00:20:00 Final Exam Final Exam- Project Management Diploma Course 00:20:00

Be an inspirational Coach and Mentor with this Professional Diploma in Coaching and Mentoring Do you have a neck for teaching? If you think you have all the qualities to be a good coach and mentor and wish to improve on those qualities then look no further than this course Professional Diploma in Coaching and Mentoring. A mentor can give advice but the partners is free to pick and choose what they do. The context does not have specific performance objectives. A coach is trying to direct a person to some end result, the person may choose how to get there, but the coach is strategically assessing and monitoring the progress and giving advice for effectiveness and efficiency. However if you think about it, both are very similar at what they do. Mentoring and life coach might have a slight difference, but both have the same goal, which is to help in growth and development of someone. Whether their goals are for career or personal development, this course will help you in learning about life coaching and mentoring basics. So get started right away. Course Highlights Professional Diploma in Coaching and Mentoring is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Coaching and Mentoring into 43 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 Day 12 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Coaching and Mentoring Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Coaching and Mentoring is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Coaching and Mentoring is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Diploma in Coaching and Mentoring - Updated Version Introduction to Coaching and Mentoring 00:22:00 Fundamental Qualities of a Coach 00:57:00 Ethical Aspects of Coaching and Mentoring 00:32:00 Coaching and Mentoring Models Part 1 00:32:00 Coaching and Mentoring Models Part 2 00:30:00 Effective Communication Skills 00:23:00 Personal Skills 00:25:00 Management Skills 00:22:00 Functional Skills 00:26:00 Professional Diploma in Coaching and Mentoring - Old Version Life Coaching Basics Introduction to Life Coaching FREE 00:30:00 Life Calling Theory and Model FREE 00:30:00 Additional Coaching Theories and Perspectives 00:30:00 Overview of the Life Coaching Process 00:30:00 Coaching Delivery Systems 00:15:00 Coaching Competencies & Activities 01:00:00 Coaching Documentation 00:30:00 Life Coaching Definition of a Happy and Successful life 00:30:00 Self Improvement through motivation 00:30:00 Goal setting 02:00:00 The distinction between Goals and Values 01:00:00 20 qualities for a successful life 02:00:00 Stress Management 01:00:00 Time Management 01:00:00 Challenging yourself to be motivated 00:30:00 Ways to Maximize your Potential 02:00:00 Overcome Obstacles Created by Your Self-Limiting Beliefs 02:00:00 Aspects of human behavior to succeed 00:30:00 Why motivation is important for a successful life 00:30:00 Role of Education in successful life 01:00:00 Social roles for a successful life 02:00:00 Maintaining work life balance 00:30:00 What make a person Unsuccessful? 00:15:00 Dealing with Life Challenges 01:00:00 Criteria for idealising successful people in the world 02:00:00 Factors behind importance of motivation in successful life 00:30:00 Mentoring Basics Introduction - The Mentor-Protege Relationship 00:30:00 Benefits of a Protégé 00:30:00 Mentor Benefits of Having a Protege 00:30:00 Where to Look Mentor-Protégé Programs 01:00:00 Picking a Protégé 00:45:00 Communication 00:45:00 Working with a Protégé 00:30:00 The Exit Strategy 00:30:00 Running Multiples 00:30:00 Lather, Rinse, Repeat 00:30:00 Appendix: How to Be a Professional Altruist 00:15:00 Coaching and Mentoring Module One - Getting Started FREE 00:30:00 Module Two - Defining Coaching and Mentoring FREE 00:30:00 Module Three - Setting Goals 01:00:00 Module Four - Understanding the Realities 01:00:00 Module Five - Developing Options 01:00:00 Module Six - Wrapping it All Up 00:30:00 Module Seven - The Importance of Trust 01:00:00 Module Eight - Providing Feedback 00:30:00 Module Nine - Overcoming Roadblocks 01:00:00 Module Ten - Reaching the End 00:30:00 Module Eleven - How Mentoring Differs from Coaching 00:30:00 Module Twelve - Wrapping it Up 00:30:00 Accredited Diploma in Coaching & Mentoring- Activities 00:00:00 Mock Exam Mock Exam- Professional Diploma in Coaching and Mentoring 00:30:00 Final Exam Final Exam- Professional Diploma in Coaching and Mentoring 00:30:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Our professional graphic design course is a comprehensive and hands-on training that equips you with the essential skills to become a professional graphic designer. From learning industry-standard software to exploring design principles and colour theory you will create visually stunning and impactful designs. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Have in-depth knowledge of logo design, print and editorial design, pattern design, package design and branding design Learn how to align layers, blend modes, and add layer styles for creative effects in Photoshop Gain knowledge in interface design, motion graphics, and editorial design Learn how to analyse and utilise design processes and strategy from ideation to execution Understand how to apply graphic design principles in the ideation, development, and production of visual messages Gain knowledge of creating communication solutions that meet the audience's expectations and contexts Learn how to create effective print and digital communications, user experience via the application of theories, tools, and best practices Why Professional Graphic Design Course right for you? This professional graphic design course online is suitable for those who want to master the working of Photoshop layers, the basics of Photoshop and graphics, and the process to make images stand out in Photoshop. This course will guide you in understanding photo editing, manipulation in Adobe Photoshop, and the basics of Adobe Photoshop. You will also learn the application of the elements and principles of visual design, information hierarchy, and much more. By the end of this course, you will have knowledge in creating shapes in Photoshop, how to add and use text in Adobe Photoshop and have a basic understanding of the process to create logos and branding packages. Professional Graphic Design Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction To Design and its Essence What is Design and Can I learn it? Don't Depend on Design Tools Business Side of Design Purpose and Goal of Design Overcoming Blank Canvas Fear Blank Canvas Fear - First thing you encounter Never Design without Content Examples of Desining without Content Expose yourself to Good Design Stealing Design Ideas Ways of Generating Ideas Examples of Generating Ideas Work on Details Later on Importance of Simple Designs The Elements of Design → with UI and Web Design Examples Focal Point of Every Design Lines, Shapes and Curves Using Colors and theme in your Design Examples → Colors and Themes in your Design Using Typography in Design - Tips and Tricks Examples of Typography Contrast in Design Using White Space effectively in Design BLOCK Design Technique Tone of your Design Scale of Importance in your Designs Principles of Design you must know Impact of Premium Images, Illustrations and Icons in your UI Design Principle of Proximity in Design Examples of Proximity in UI Design Alignment in Design Examples of Alignment in Design Using Contrast in Design Examples of Contrast in Design Repetition in Design Examples of Repetition in Design Balance in your Design - Symmetry and Asymmetry Case Study → Designing a Business Card by using Design Principles Grey Scale Design → Design a Business card using Photoshop Adding Colors and theme to our Grey Scale Design Advanced Visual Design Topics The Framing Effect - use in Web Design and UI Design effectively All about using Grids in Web Design Using Grids in Mobile App Design Mastering Subtle Differences in UI Design Who should take this course? This online graphic designing course is suitable for those who are interested in creating beautiful graphic designs in Photoshop, anyone who wants to expand their knowledge in graphic design tools, or anyone who wants to learn about logo design, branding techniques, and execution. Entry Requirements There are no academic entry requirements for this Graphic Designer course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This professional graphic design course online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Are you leading a group in your office? Do you want to improve your leadership quality? Then this course is designed for you. Leadership quality is one of the best assets in a work place. A good leader not only helps in work but also shows the path for further learning. Strong leadership ability contributes to growing an organisation. Sometimes a company's success depends on the leader of the organisation. It is necessary to have good leaders in a company. In this course, you will learn the basics for a skilful leadership quality. The course provides knowledge about practical leadership skills, awareness, impact and judgment. By the end of the course, you will be a confident leader who takes challenges to grow the company. Course Highlights Leadership & Management Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Leadership & Management Diploma into 69 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 days, 4 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Leadership & Management Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Leadership & Management Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Leadership & Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Leadership & Management Diploma - Updated Version Understanding Management and Leadership 00:40:00 Leadership Theories 00:25:00 Risk Management 00:35:00 Emotional Intelligence in Leadership 00:32:00 Improving Management and Leadership Performance 00:15:00 High Performance Teams 00:32:00 Motivating Employees 00:26:00 Organisational Skills 00:26:00 Talent Management 00:33:00 Succession Planning 00:24:00 Business Process Management 00:28:00 Communication Skills 00:27:00 Negotiation Techniques 00:15:00 Managing Meetings and Giving Feedback 00:21:00 Managing Change 00:22:00 Time Management 00:37:00 Stress Management 00:15:00 Managing Conflict 00:14:00 Dealing with Office Politics 00:34:00 Corporate Responsibility and Ethics 00:14:00 Leadership & Management Diploma - Old Version Leadership Basics Introduction FREE 00:30:00 Understanding the Dark Sides of Leadership & workplace FREE 00:15:00 How to Lead and Influence People 00:45:00 Getting the Most from Your Team 01:00:00 10 Ways to Be a Better Leader 00:45:00 Conclusion 00:15:00 Leadership The Leadership Gene of HR Management FREE 01:00:00 Becoming a Great Leader FREE 01:00:00 Emotional Intelligence in Leadership Management 01:00:00 Build Successful Teams & Relationships 01:00:00 Handle Hard Times & Conflicts Effectively 01:00:00 Managing People Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 00:45:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Management Management 01:00:00 Definition of Management 01:00:00 Characteristics of Management 01:00:00 Management Functions/Process of Management 01:00:00 Nature of Management 01:00:00 Levels of Management 01:00:00 Characteristics of Professional Managers 00:30:00 Principles of Management 01:00:00 Leadership and People Management Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Women & Leadership Module One - Getting Started FREE 01:00:00 Module Two - Women and the Workforce FREE 01:00:00 Module Three - The Leadership Gap 01:00:00 Module Four - Barriers to Women's Leadership 01:00:00 Module Five - Traits of Women's Management 01:00:00 Module Six - Benefits of Women's Leadership 01:00:00 Module Seven - Nurture Women's Leadership 01:00:00 Module Eight - Actively Recruit Women 01:00:00 Module Nine - Encourage Networking Opportunities 01:00:00 Module Ten - Pair Women with Mentors 01:00:00 Module Eleven - Create Educational Opportunities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Leadership & Management Diploma 00:20:00 Final Exam Final Exam- Leadership & Management Diploma 00:20:00

This online customer service course is perfect for those who want to kickstart their career as a customer service agent. This course will introduce you to the key concepts of customer service and help you understand all the fundamental aspects of it. This flexible online course will also help you know the hits and tips required to excel as a customer service agent. This customer service course will also help you explore your own experience of being a customer and understand what your customers expect from you. This flexible online course will also explain how to meet and greet your customers and also help you enhance your telephonic skills. By the end of the course, you will strengthen communication skills, persuasive speaking skills, patience, self-control, empathy and more to become a professional customer service executive. Course Highlights Accredited by The CPD UK Accredited by International Practitioners of Holistic Medicine (IPHM) Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules MCQ Exam and 24/7 Support Included Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Who is this customer service course for? This customer service course is ideal for those who aspire to gain proficiency in the customer service sector. Those who wish to improve their job prospects or willing to strengthen their knowledge in the field of customers service can also go for this comprehensive online course. Aims and Learning Outcomes of this English Grammar Course Upon completion of this training, you will: Learn the fundamentals of customers service. Recognise the importance of the special meet and greet techniques and learn to perform the same. Be able to gain the best experience of what customers can expect from a customers service agent. Understand the concept of equality in diversity. Learn the telephonic skills required to become a confident customer service agent. Learn the tips and hints needed to gain proficiency in customer service. Understand how to handle the complaints of the customers. Develop the necessary skills to become a professional customer service agent. Entry Requirements There are no academic entry requirements for this Customer Service course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Why you should buy this course from Lead Academy? We persistently make sure that you have an easy and comfortable experience. You can access the following support upon purchasing this course: Customer support: We have active customer support in the form of live chat that you can access and enjoy 24/7. Tutor support: With all of our courses, you'll receive access to our committed and dedicated tutor support benefit whenever you require it. You can email us with your query and our wide range of experienced and expert tutors will address your concern accordingly We Are Unbeaten By Price And Quality Quality worth the price: We assure you to provide the best experience in accordance with the value you are paying for the course. Money-back guarantee: If you are not satisfied with the quality of the course, we have a money-back guarantee option. This option is subject to a time limit of 14 days (according to the terms and conditions). Instalment facility: If your course costs above £50, you can also access the instalment option to pay your amount with 3 instalments. Course Curriculum Overview Introductory Video Setting the Scene Lesson Two : Experiencing Customer Care Exploring Our Own Experiences of Being Customers Exploring Our Own Experiences Part Two Lesson Three : Meet and Great Meet and Greet Meet and Greet Part Two Lesson Four : Equality and Diversity Equality and Diversity Lesson Five : Telephone skills Developing Your Telephone Skills Telephone Skills Part Two Telephone Skills Part Three Telephone Skills Part Four Lesson Six: Hints and Tips Hints and Tips for Best Practice Hints and Tips Part Two Hints and Tips Part Three Hints and Tips Part Four Hints and Tips Part Five Lesson Seven : Complaints Dealing with Complaints Lesson Eight : Conclusion Conclusion Assessment Assessment - Customer Service Course Online Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course covers the basics of agile project management, its principles, benefits and the role of leaders in agile project management. In this course, you will learn agile methodologies and master various essential skills to lead and deliver projects with adaptability and efficiency. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the fundamentals of both agile and conventional project management Recognise the principles and benefits of agile project management Understand the role of leaders in agile project management Know how to maintain diversity in an agile team Recognise the stages of both agile and conventional project management Know how to initiate a project and manage an agile team Learn the fundamental of establishing an effective communication Know how to develop and lead a high-performance team Gain skills and knowledge to develop yourself as a self-confident professional Know how to perform risk analysis and use strategies to manage risks Learn how to set goals and manage individuals Why Agile Project Management Training Course right for you? This agile project management training course is ideal for Project Managers who want to gain skills and knowledge about agile project management, as well as for those who want to create an effective agile project management strategy for their company. This course will help you develop a comprehensive understanding of both Agile and conventional project management ideas and techniques, as well as how to combine them in the proper ratios to handle any project. You will understand how to maintain diversity in an agile team, the stages of agile project management and how to ensure effective communication among all members. This course explains the definition stage, the planning stage, the delivery stage, and the closure stage of the conventional project management system. Finally, you will learn how to manage individuals and manage your team as a project manager. Upon successful completion of this course, you gain skills ad knowledge about both agile project management and conventional project management system to build a successful career in the project management sector. Agile Project Management Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction What is Agile Project Management What is Agile Project Management What is Agile Manifesto What is Agile Manifesto Four Foundational Agile Values Four Foundational Agile Values Twelve Supporting Agile Principles Twelve Supporting Agile Principles Role of Leaders in Agile PM Role of Leaders in Agile PM Managing Diversity in an Agile Team Managing Diversity in an Agile Team Importance of Leadership in Agile Importance of Leadership in Agile SCRUM Methodology SCRUM Methodology Extreme Programming Methodology Extreme Programming Methodology Stages of Agile Project Management Stages of Agile Project Management Importance of Accountability Importance of Accountability Agile Team - Values & Ethics Agile Team - Values & Ethics Agile Team Management Agile Team Management Pitfalls to Effective Communication Pitfalls to Effective Communication Tips for Effective Communication Tips for Effective Communication Launchpresentation Project Management Fundamentals: Know the Principles and Get it Right What is a Project The Four Stage Project Lifecycle Project Stages and Boundaries One Reason why Projects go Wrong Terminology used in the Project Stages More on Project Gateways / Stage Gates Project Definition Stage: The Vital Foundation to Your Success Define your Project: Goals and Objectives Understanding Project Scope Dealing with Scope Creep Project Definition: Summary Project Planning Stage: Failing to Plan = Planning to Fail The Book of the Plan The Stakeholder Engagement Process Stakeholder Analysis Milestones are your Best Friends The Work Breakdown Structure The Gantt Chart Tools for Creating a Gantt Chart The Linear Responsibility Chart (LRC) aka The RACI Chart The Risk Management Process Risk Analysis The Six Strategies for Managing Risks The Risk Register (or Risk Log) Project Delivery Stage: Don't you Love it When a Plan Comes Together The Four Essentials of Leading your Team Project Delivery - The Three Key Cycles Project Closure Stage: Deep Sigh - You're Nearly Done Closing Words Personal Effectiveness - How to Be an Awesome Professional Monday: Self-confidence Tuesday: Personal Time Management Wednesday: Assert Yourself Thursday: Problem Solving Friday: Presenting Managing Individuals - How to Get the Best From Your People Monday: Goal Setting Tuesday: Delegation Wednesday: Feedback Thursday: Poor Performance Friday: Coaching Communication Skills - How to Make Your Management Voice Heard Monday: Listening Tuesday: Motivating Wednesday: Meetings Thursday: Negotiating Friday: Conflict Team Management - How to Create and Keep A High Performance Team Monday: The Power of Teams Tuesday: Team Development Wednesday: Team Maintenance Thursday: The Four Essentials of Team Management Friday: Team Meetings Manager's Toolkit - How to Adapt to Whatever The Job Throws At Yo Monday: Emotional Intelligence Tuesday: Transactional Analysis Wednesday: The SCOPE Process Thursday: Selecting Management Styles Friday: The Powerhouse Loop Who should take this course? This agile project management training course is primarily aimed at: Project managers Team leaders Project team members Aspiring project managers Anyone looking to enhance their project management skills Anyone who wants to learn about agile project management New project managers who want to gain agile project management skills However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to learn more about agile project management in order to handle their own projects. Entry Requirements There are no academic entry requirements for this agile project management training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This agile project management training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Recognised Certificate With 1 year access to the course materials Tutor Support: Learn from anywhere, whenever you want If you are passionate about health and fitness or just want to develop your career as a fitness coach to aid individuals in losing weight and getting in shape, this Fitness Coach Course is ideal for you. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the fundamental of nutrition and the principles of healthy eating Gain knowledge about the fundamentals of cardiovascular exercise Understand weight gain, weight loss, and body shapes Know how to track calories and lose weight without tracking calories Gain knowledge about healthy eating and weight loss Identify the steps for goal setting and the steps to track the client's mindset and motivation Gain knowledge about the composition of food and the recommendations to lose weight Understand how to develop workouts, placing and intensity Learn about macronutrients and the relationship between protein and health Recognise the importance of protein, fat, carbohydrate, vitamins and minerals Learn about fitness planning for different age groups, genders, and conditions Gain knowledge about nutrient timing and supplements Know how to boost testosterone with supplements Debunk various health and dieting myths Gain knowledge about different kinds of diets such as low-carb diets, vegan diets, intermittent fasting, gluten-free diet, etc Understand various ways to test the body and the process to create a personalised training program Advise clients on various workout options, such as weight training, cardio, Zumba, yoga, or kickboxing Demonstrate good communication skills, patience, and composure to interact with different clients Why Weight Loss And Fitness Coach Training Course right for you? This ultimate Weight Loss and Fitness Coach Course will provide you with the essential knowledge to lose weight and stay fit in a healthy way. You will learn how to create a diet plan that works for your clients and how to motivate them to maintain a healthy eating regimen. This Fitness Coach Course covers the fundamentals of fitness and weight loss, the relationship between health and weight loss, as well as an explanation of common diet trends. You will learn everything about calories, proteins, carbs, fat, the best weight loss foods, and the steps to determine optimal calorie intake. You will also understand the coaching process, such as different coaching models, setting up SMART goals, and understanding the client's pain points. Finally, you will learn about different micronutrients and how different diets operate, including low-carb diets, gluten-free diets, intermittent fasting, vegan diets, and many others. Upon successful completion of this Fitness Coach Course, you will gain a comprehensive understanding to become an expert fitness coach and have a clear understanding of dieting and fitness and the process to plan customised online weight loss programs. Weight Loss And Fitness Coach Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction & What You Will Learn In The Course Who This Course Is For What Is Nutrition. The 5 Principles Of Healthy Eating The True Dieting Pyramid Calorie Balance Calories Explained Bodyweight And Health3 Calories & Bodyweight In A Healthy Diet The Twinkie Diet - An Extreme Example Weight Loss And Health How Many Calories Should You Consume Per Day Healthy Weight Ranges Explained How To Lose Weight Part 1 How To Lose Weight Part 2 How To Take Diet Breaks Correctly How To Properly Track Your Calories How To Lose Weight Without Tracking Calories Food Composition Food Composition Explained Protein Composition Carbohydrates Composition Fat Composition Recommendations Food Composition Macronutrients Macronutrients Explained The Relationship Between Protein And Health Protein Needs For General Health Fat Needs For General Health Carbohydrate Needs For General Health Macronutrients Recommendations Nutrient Timing Nutrient Timing Explained Nutrient Timing Pros & Cons Nutrient Timing Recommendations Supplements Supplements Explained Why Multivitamins Aren't A Good Idea The Best Supplements For Vegans & Vegetarians The Best Supplements For Joint & Bone Health How To Boost Testoterone Supplements Recommendations Common Diet Trends Explained The Fundamentals Of Healthy Eating Making Small Changes Towards A Healthier Diet How To Read A Nutrition Label Healthy Eating Fundamentals Health Myths Overview Dieting Myth #1: Carbs Are Bad For You Dieting Myth #2: Fat Is Bad For You Dieting Myth #3: Protein Is Bad For You Dieting Myth #4: Eating Eggs Raises Cholesterol Dieting Myth # 5: Avoid Salt At All Cost Dieting Myth #6: Eat Several Small Meals To Boost Metabolism Dieting Myth #7: Diet Foods Lead To Fat Loss Dieting Myth #8: Red Meat Causes Cancer Health Myths, Diet Fads & More Common Diets Introduction Gluten-Free Diet Explained Paleo Diet Explained Low Carb Explained Intermittent Fasting Vegan Diet Explained Micronutrients (Vitamins & Minerals) Vitamin A Vitamin B Vitamin C Vitamin D Vitamin E Vitamin K Calcium Magnesium Phosphorus Potassium Sodium Copper Zinc Water Who should take this course? This Weight Loss and Fitness Coach Course is primarily aimed at: Fitness coach Gym trainers Fitness model Fitness enthusiast Aspiring fitness coach Anyone who wants to lead a healthy life Anyone who needs assistance with losing weight Anyone who is interested in learning how to design a custom diet plan However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to learn more about weight loss and fitness techniques in order to stay fit and healthy. Entry Requirements There are no academic entry requirements for this Weight Loss and Fitness Coach Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Weight Loss and Fitness Coach Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This course will teach you various methods and techniques to conduct and design quality training programmes in organisations. You will learn the most recent methods, trends, and best practices in training to train and upskill the people of your own team. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know how to make your trainees feel comfortable before the class Master the art of starting with an amazing opening statement Know how to set boundaries and expectations Understand how to build credibility and rapport Discover how adults learn and what motivates adult learners Learn how to design, prepare, and deliver training sessions effectively and efficiently Develop effective communications skills to interact with the audience Know how to keep your audience engaged and hooked Understand how to use effective body language and tone Learn tactics to deal with fussy and difficult people Know how to answer questions and manage distractions Learn how to determine the necessity and appropriateness of a training program Understand the basics of training programs for organizations Identify the difference between training, education, and development Master the art of preparing an irresistible training program Train The Trainer Advanced Training Course - Level 5 Overview If you are a manager, supervisor, or business professional responsible for providing in-house training within any organisation, this train the trainer advanced training course will help you improve your presenting and communication skills to become a more confident trainer. This course will equip you with the essential knowledge to generate more credibility and rapport with the students. You will learn how to make your students feel at ease before the lesson and how to make a powerful opening remark. This course will assist you in keeping your trainees interested and involved in your training sessions, as well as help them to follow along and ensure that they grasp the information placed before them. You will also learn how to use effective body language and tone, answer questions, manage distractions and ensure individual success. Finally, you will learn ways to design effective and irresistible training and manage trainee assessment. Upon successful completion of this train the trainer advanced training course, you will be able to conduct effective training sessions that will bring out the best performance and feedback from your trainees. Who should take this course? This train the trainer advanced training course is primarily aimed at: Teachers Facilitators Team Leads Project Managers Training Professionals Aspiring Trainers Founders and CEOs Business Professionals Entrepreneurs Technical Professionals Human Resource Managers Sales Professionals Instructional Designers However, this course is not restricted to a particular profession or line of work. This course can be taken by anyone interested in establishing training programmes for clients or learners, acquiring strategies for engaging students in their classes, or discovering ways to make the workplace enjoyable and exciting. Entry Requirements There are no academic entry requirements for this train the trainer advanced training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This train the trainer advanced training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum How IT Works How IT Works Introduction and Welcome Introduction to Trainer Bootcamp What Makes a Great Trainer Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Start with an Amazing Opener Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Reveal the Takeaways Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Build Credibility and Rapport Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break Open Convincingly Assessment Open Convincingly Assessment Practice Open Convincingly Assessment Train The Trainer - All Levels (Part 2) Introduction Introduction to Teach Effectively Keep Them Engaged Keep Them Engaged Intro The 4 Learning Styles Ask Recall Questions Ask Relevance Questions Ask Expert Questions Ask Questions Activity Give Targeted Directionals Use the Agree and See If You're Right Help Them Follow Along Refer to Hooks Use the Buddy System Work the Room Ensure They Understand Ensure They Understand Introduction Use Etch-a-Sketch Effectively Use Visual Aids Correctly Give Benchmark Checks - Part 1 Give Benchmark Checks - Part 2 Use Effective Body Language and Tone Convince with Your Voice - Part 1 Convince with Your Voice - Part 2 Command With Your Body Show Genuine Enthusiasm Train The Trainer - All Levels (Part 3) Answer Any Question Answer Any Question Intro Invite Questions Paraphrase the Question Handle the Question - Part 1 Handle the Question - Part 2 Conclude the Question Manage Distractions Manage Distractions Intro Stop Interruptions Stop Interruptions Activity Feedback Handle Negativity Handle Negativity Activity Feedback Manage Inattention Show it was Worthwhile Administer an End of Day Review Remind Them What They Got Address Outstanding Questions Ensure Individual Success Ensure Individual Success Intro Tutor Benchmark Candidates Assign an Independent Assessment Part with Warm Words Manage Trainees Assessment Manage Trainees Assessment Practice Manage Trainees Assessment Prepare an Irresistible Training Update Your Lesson Plans and Practice Your Scripts Prepare the Day of Training Supplementary Resources Supplementary Resources - Train The Trainer Advanced Training Course - Level 5 Assessment Assessment - Train The Trainer Advanced Training Course - Level 5 Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Become a travel and tourism expert in no time! If you are someone who like travelling to new places all around the world and create experiences, then this Professional Diploma in Travel & Tourism is designed for people like you. You can launch a business by utilising your garnered knowledge and lay the foundation for your own tourism business. In this course, you will learn about the important fundamental aspects of tourism, the services and the products that should be provided to you clients for better travelling experience. You will also learn about managing activities, efficient transporting, etc. This course will initially give you a brief introduction of travel and tourism, history, types, products and services, etc. There are several text based articles and video lessons for your convenience. You will also learn the travelling guide to many highly categorized tourist places so that you can impart this knowledge to your customers for their convenience. You will also learn about point facts and drawbacks of travelling to a new place and how you can tackle them with ease. Moreover, this course gives you enough knowledge and tips to start your own enterprise where you will be able to administrate tourism activities and develop entrepreneurial skills. Overall, this course will provide you with the fundamentals of the business venture. So, if you are interested, this course is perfect for you. Course Highlights Professional Diploma in Travel & Tourism is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Travel & Tourism into 91 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 22 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Travel & Tourism Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Travel & Tourism is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Travel & Tourism is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Diploma in Travel & Tourism - Updated Version Introduction to Travel and Tourism 00:13:00 Tourism Products and Services 00:13:00 Tour Operating and Travel Retailing 00:15:00 Marketing in Travel and Tourism 00:11:00 Developing Communication Skills 00:13:00 Customer Service and Satisfaction 00:10:00 Customer Relationship Management (CRM) 00:18:00 Human Resource Management in Travel Industry 00:15:00 Crisis and Visitor Attraction Management 00:20:00 Transport Management Procedure 00:14:00 Sustainable Tourism 00:09:00 Public Awareness Campaigns 00:11:00 Brexit and its Impact on Tourism Industry 00:26:00 Professional Diploma in Travel & Tourism - Old Version Travel & Tourism Introduction to Travel & Tourism FREE 00:30:00 History of Tourism 00:30:00 Integrated Model of Tourism 00:30:00 The Meaning of Travel Tourism and Tourist 01:00:00 Types of Tourism 00:15:00 The Products & Services of Tourism FREE 00:30:00 Tourism-Destinations 01:00:00 Managing Tour Operations 00:30:00 Managing Tourism 01:00:00 Transportation 01:00:00 Quality Management 01:00:00 The Impacts of Tourism 01:00:00 Conclusion 00:15:00 Travel & Tourism Guide Africa Safari Travel Temptations 00:30:00 Australia Travel Temptations 00:30:00 Booking Travel Temptations 00:15:00 Costa Rica Travel Temptations 00:30:00 Disneyland Travel Temptations 00:30:00 Disney World Travel Temptations 00:30:00 Egypt Travel Temptations 00:30:00 Exotic Travel Temptations 00:30:00 Travel Temptations 00:15:00 Hilo Travel Temptations 00:15:00 Hot Spots in Travel Temptations 00:15:00 How Online Travel Temptations Work 00:15:00 Indiana Travel Temptations 01:00:00 Key West Travel Temptations 00:15:00 Mexico Travel Temptations 00:30:00 Michigan Travel Temptations 01:00:00 Ohio Travel Temptations 00:30:00 Panama Travel Temptations 00:30:00 RIU Paradise Island Travel Temptations 00:15:00 San Diego Travel Temptations 00:30:00 Sandy Point Travel Temptations 00:15:00 Singapore Travel Temptations 00:30:00 Tennessee Travel Temptations 01:00:00 Travel Agents and Travel Temptations 00:15:00 Travel Destination to Alaska 01:00:00 Travel Destination to New Mexico 00:30:00 Travel Temptations in Amsterdam 00:30:00 Travel Temptations in Iowa 00:30:00 Travel temptations on a Nile River Cruise Liner 00:15:00 Travel temptations through Nevada 00:30:00 Travel Temptations in Antigua 00:30:00 Travel Temptations in California 00:30:00 Travel Temptations in Canada 00:30:00 Travel Temptations in Chicago 00:30:00 Travel temptations in Colorado 00:30:00 Travel temptations in Hawaii 00:30:00 Travel temptations in Kentucky 00:30:00 Travel temptations in Montana 00:30:00 Travel temptations in New York 00:30:00 Travel Temptations in North Carolina 00:30:00 Travel Temptations in South Carolina 00:30:00 Travel Temptations in Oregon 00:30:00 Travel Temptations in Rome 00:30:00 Travel Temptations in South Dakota 00:30:00 Travel Temptations in the Bahamas 01:00:00 Travel Temptations in the Caribbean 00:30:00 Travel Temptations in the UK 00:30:00 Travel Temptations in Washington DC 00:30:00 Wisconsin Travel Temptations 00:30:00 Conclusion to Professional Diploma in Travel & Tourism 00:15:00 Traveling Pointers & Pitfalls Pointers for Gaining Access to Money While Traveling on the Road 00:30:00 A 'Must-Do' Before Going on a Trip 01:00:00 Practical Packing Tips 00:30:00 Wellness Tips 01:00:00 Transportation Techniques 00:30:00 Shopping Pitfalls 00:30:00 Food and Dining Tips 00:30:00 Money, Money, Money Wits 00:30:00 The 6 Top Airport Scams and What to Do to Guard against Them 01:00:00 A Commonly Hidden Foreign Airport Warning 00:30:00 Don't Prepay for that Gas 00:15:00 Surefire Ways to Guard against Air-Travel Tiredness 00:30:00 What to Do if a Person Becomes Ill While Traveling in Air? 01:00:00 The Best but Affordable Places to Eat while Traveling 00:30:00 How to Get Paid while Taking a Vacation 00:30:00 Mock Exam Mock Exam- Professional Diploma in Travel & Tourism 00:20:00 Final Exam Final Exam- Professional Diploma in Travel & Tourism 00:20:00

Project Management Complete Course Overview Do you want to be more efficient and organized when you are doing a project? Do you feel as though your hard efforts are giving minimum output? This is course is perfect for you to enhance your ability in Project Management. This course helps you create a roadmap to the project goal by breaking down the greater milestones into well defined tasks. This helps you manage the responsibilities of people and coordinate the team. Develop a full understanding of the project goals, objectives and benefits before committing significant resources. Ensure that the project proceeds effectively through all the essential phases, from concept through to completion. Provide a rigorous approach to defining a realistic, but still challenging, timescale and budget for completion of the project. This course is designed to improve your project management skills. It will help you implement a systematic process to manage changes to the project scope or objectives. Learn everything you need to know by taking this course where you will complete multiple units and give exams to test your knowledge. Course Highlights Project Management Complete Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Project Management Complete Course into 56 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 52 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Project Management Complete Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Project Management Complete Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Project Management Complete Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Project Management Complete Course - Updated Version Introduction to Project Management 00:23:00 PMBOK and PMI 00:15:00 Global Project Management 00:40:00 Project Life Cycle 00:30:00 Time Management 00:41:00 Quality Management 00:22:00 Effective Planning & Scheduling 00:47:00 Human Resource Management 00:18:00 Performance Management 00:19:00 Talent Management 00:19:00 Organising Meeting and Conferences 00:29:00 Managing Resources 00:19:00 Change Management 00:24:00 Business Resilience and Crisis Management 00:18:00 Conflict Management 00:16:00 Stress Management 00:17:00 Communication Skills 00:26:00 Procurement & Purchasing Management 00:22:00 Risk Management 00:25:00 Lean Process and Six Sigma Module 1: Understanding Lean 00:22:00 Module 2: The Lean Culture 00:19:00 Module 3: The Five Principles of Lean 00:10:00 Module 4: Value and Waste 00:19:00 Module 5: Value Stream Mapping (VSM) 00:19:00 Module 6: The Principles of Flow and Pull 00:14:00 Module 7: Overview of Six Sigma 00:11:00 Module 8: The Define Phase 00:18:00 Module 9: The Measure Phase 00:21:00 Module 10: The Analyse Phase 00:22:00 Module 11: The Improve Phase 00:21:00 Module 12: The Control Phase 00:14:00 Project Management Complete Course - Old Version Project Management Basics Introduction FREE 01:00:00 Creating a Project Management Methodology FREE 01:00:00 Where Does The Buck Stop? 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Maintaining A Budget 01:00:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage By 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:00:00 Keep It Moving 01:00:00 Problems and Solutions 01:00:00 Becoming a Successful Project Manager Module One - Getting Started FREE 00:30:00 Module Two - Key Concepts (I) FREE 01:00:00 Module Three - Key Concepts (II) 01:00:00 Module Four - Initiation (I) 01:00:00 Module Five - Initiation (II) 01:00:00 Module Six - Planning (I) 01:00:00 Module Seven - Planning (II) 01:00:00 Module Eight - Planning Tools 01:00:00 Module Nine - Executing the Project 01:00:00 Module Ten - Maintaining and Controlling the Project 01:00:00 Module Eleven - Closing Out 01:00:00 Module Twelve - Wrapping Up 00:30:00 Extended Diploma in Project Management- Activities 00:00:00 Six Sigma & Lean Process Module One - Getting Started FREE 00:30:00 Module Two - Understanding Lean FREE 01:00:00 Module Three - Liker's Toyota Way 01:00:00 Module Four - The TPS House 01:00:00 Module Five - The Five Principles of Lean Business 01:00:00 Module Six - The First Improvement Concept (Value) 01:00:00 Module Seven - The Second Improvement Concept (Waste) 01:00:00 Module Eight - The Third Improvement Concept (Variation) 01:00:00 Module Nine - The Fourth Improvement Concept (Complexity) 01:00:00 Module Ten - The Fifth Improvement Concept (Continuous Improvement) 01:00:00 Module Eleven - The Improvement Toolkit 00:30:00 Module Twelve - Wrapping Up 01:30:00 Risk Assessment Module One - Getting Started FREE 00:30:00 Module Two - Identifying Hazards and Risks FREE 01:00:00 Module Three - Seeking Out Problems Before They Happen (I) 01:00:00 Module Four - Seeking Out Problems Before They Happen (II) 01:00:00 Module Five - Everyone's Responsibility 01:00:00 Module Six - Tracking and Updating Control Measures 01:00:00 Module Seven - Risk Management Techniques 01:00:00 Module Eight - General Office Safety and Reporting 01:00:00 Module Nine - Business Impact Analysis 01:00:00 Module Ten - Disaster Recovery Plan 01:00:00 Module Eleven - Summary of Risk Assessment 01:00:00 Module Twelve - Wrapping Up 00:30:00 Scrum Master Training Introduction FREE 01:00:00 Typical Scrum Timeline FREE 01:00:00 Scrum Roles 01:00:00 Scrum Events 01:00:00 Scrum Artifacts 01:00:00 Summary 00:30:00 Mock Exam Mock Exam- Accredited Project Management Complete Course 00:30:00 Final Exam Final Exam- Accredited Project Management Complete Course 00:30:00