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786 Courses delivered Online

Phone-Based Customer Service

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Phone-Based Customer Service Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Phone-Based Customer Service Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Phone-Based Customer Service Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Phone-Based Customer Service Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Phone-Based Customer Service? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Phone-Based Customer Service there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Phone-Based Customer Service course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Phone-Based Customer Service does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Phone-Based Customer Service was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Phone-Based Customer Service is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 02: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 03: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 04: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 05: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 06: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 07: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 08: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 09: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Mock Exam Mock Exam - Phone-Based Customer Service 00:20:00 Final Exam Final Exam - Phone-Based Customer Service 00:20:00

Phone-Based Customer Service
Delivered Online On Demand6 hours 1 minutes
£10.99

Port and Logistics Management

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Port and Logistics Management
Delivered Online On Demand
£159

Travel Agent and Leisure Management - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Travel Agent and Leisure Management - Double Endorsed Certificate
Delivered Online On Demand
£159

Commercial Management (Logistic & Supply Chain) - QLS Endorsed

By Imperial Academy

Level 5 | Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Commercial Management (Logistic & Supply Chain) - QLS Endorsed
Delivered Online On Demand
£300

Business Development Manager Diploma - CPD Certified

4.5(3)

By Studyhub UK

24 Hour Flash Deal **33-in-1 Business Development Manager Mega Bundle** Business Development Manager Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Business Development Manager package online with Studyhub through our online learning platform. The Business Development Manager bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Business Development Manager course provides complete 360-degree training on Business Development Manager. You'll get not one, not two, not three, but 33 Business Development Manager courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Business Development Manager courses are yours for as long as you want them once you enrol in this course. This Business Development Manager Bundle consists the following career oriented courses: Business Development Manager B2B Business Development Negotiation Skills Key Account Management (KAM) Certificate Customer Relationship Management Digital Marketing Make Business Plans: Forecasting and Budgeting Medical Sales Representative B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales Business Administration and Financial Management Business Law Leadership & Management Training Sales Training: Practical Sales Techniques Principles of Marketing Business Analysis Certification & Corporate Investigation Training Business Management & Development Diploma in Executive & Business Process Management Product Management for Maximum Sales: Boosting Business Success Business Strategy Planning Strategic Planning and Implementation Increase Your Sales Through a Profitable Pricing Strategy Business Finance Step-by-Step Guide to Determining Your Target Market Digital Product Management Workplace Performance Management In this exclusive Business Development Manager bundle, you really hit the jackpot. Here's what you get: Step by step Business Development Manager lessons One to one assistance from Business Development Managerprofessionals if you need it Innovative exams to test your knowledge after the Business Development Managercourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all 33 Business Development Manager courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Business Development Manager certificate and transcript on the next working day Easily learn the Business Development Manager skills and knowledge you want from the comfort of your home The Business Development Manager course has been prepared by focusing largely on Business Development Manager career readiness. It has been designed by our Business Development Manager specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Business Development Manager Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Business Development Manager bundle course has been created with 33 premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Business Development Manager Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Business Development Manager Elementary modules, allowing our students to grasp each lesson quickly. The Business Development Manager course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Development Manager training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Business Development Manager. Requirements To participate in this Business Development Manager course, all you need is - A smart device A secure internet connection And a keen interest in Business Development Manager. Career path You will be able to kickstart your Business Development Manager career because this course includes various courses as a bonus. This Business Development Manageris an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Business Development Manager career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Business Development Manager Diploma - CPD Certified
Delivered Online On Demand5 days
£279

Level 3, 4, 5 Logistic Management

By Imperial Academy

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 3, 4, 5 Logistic Management
Delivered Online On Demand
£100

Logistics and Supply Chain Management - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Logistics and Supply Chain Management - Double Endorsed Certificate
Delivered Online On Demand
£150

Logistic and Supply Chain Management - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Logistic and Supply Chain Management - Double Endorsed Certificate
Delivered Online On Demand
£150

Social Media Courses

5.0(10)

By Apex Learning

Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Turn prospects into customers and transform customers into your brand ambassadors! Bring the best of your business to every situation. Connect with millions of viewers from all around the world, entice buyers and promote your business in the most cost-effective way possible on social media. Grow your business online from scratch by implementing social media strategy across all channels, including LinkedIn, Facebook, Twitter, Instagram, YouTube and TikTok and get the possibility to earn £20,000 - £28,000 each year. We, Apex learning provides our Social Media course on this platform to extend your knowledge in social media marketing. Furthermore, to help you showcase your expertise in Social Media, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These Social Media certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Social Media Strategist Training Course 02: Digital Marketing Course 03: Digital Marketing Business Tips Course 04: Digital Marketing - Growth Hacking Techniques Course 05: Strategic Planning and Analysis for Marketing Course 06: Marketing Fundamentals Course 07: TikTok Marketing for Business Course 08: Business Branding Course 09: Disruptive Innovation for Business Course 10: Retail Strategy Course 11: Sales: Psychology of Customers Course 12: Customer Relationship Management Course 13: Influencing and Negotiating Course 14: Cross-Cultural Awareness Training Enrol now in Social Media to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Social Media expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Social Media Strategist Training Module 01: The Rise of Social Media Module 02: Conducting Market Analysis Module 03: Auditing Module 04: Setting Goals and Selecting Platforms Module 05: Creating the Policy Module 06: Integrating Marketing Strategies Module 07: Developing Effective Content Module 08: Understanding the Popular Platforms Module 09: Launching Successful Campaigns Module 10: Managing the Community Module 11: Providing Customer Service Module 12: Measuring, Analyzing and Reporting Module 13: The Social Media Strategist Career And much more... How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Social Media expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Social Media Courses
Delivered Online On Demand
£100

Level 7 Advance Diploma in Supply Chain Management, Purchasing & Procurement

By Compliance Central

In 2024, the UK's Supply Chain Management sector is witnessing a remarkable surge in opportunities, with a 15% increase in job vacancies. Earning potentials have risen notably, exceeding the national average, reflecting the strategic importance of skilled supply chain management professionals. The supply chain management industry is set to grow by 20% over the next five years, reinforcing its pivotal role in the UK's economic landscape. The Level 7 Advanced Diploma is tailored to align with industry trends, offering theoretical knowledge and valuable skills. Enrol now to seize the abundant opportunities and equip yourself for a successful career in the dynamic field of Supply Chain Management, Purchasing & Procurement. Supply Chain Management CourseLearning Outcomes: Develop a profound understanding of supply chain management principles and concepts. Acquire skills in procurement, from role comprehension to tender supply chain management. Master supply chain planning for efficient logistics operations and strategic transportation roles. Learn quality control principles for delivering high-quality products and supply chain management services. Develop strategies for effective supply chain management of relationships with suppliers. Acquire supply chain management skills for analysing and mitigating supply chain risks proactively. Explore supply chain management techniques for streamlining processes and utilising efficiency methods. Develop skills in advanced category management for enhanced supply chain management performance. Level 7 Advance Diploma in Supply Chain Management, Purchasing & Procurement Fundamentals of Supply Chains Management Essentials Driving the Supply Chain Fundamentals of Logistics Management Structuring Plans for Logistics Operations The Role of Transportation in Logistics Procurement's Role in an Organization The Purchasing Process Purchasing Toolkit Essentials Managing Competitive Tenders Quality Control Supplier Relationship Management Strategies Analysing and Mitigating Supply Chain Risks Enhancing Efficiency and Accuracy Category Management Techniques Inventory Control Electronic Procurement Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Freeto be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Supply Chain Professionals Procurement Specialists Logistics Managers Business Analysts Entrepreneurs and Business Owners Recent Graduates in Business or Management Professionals Transitioning to Supply Chain Roles Anyone Interested in Supply Chain Careers Requirements To enrol in this Level 7 Advance Diploma in Supply Chain Management, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Entry-Level Supply Chain Analyst: £30,000 to £35,000 per year. Procurement Coordinator: £35,000 to £40,000 annually. Logistics Manager: £40,000 to £50,000 per year. Supply Chain Consultant: £50,000 to £60,000 annually. Procurement Manager: £60,000 and £70,000 per year. Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 7 Advance Diploma in Supply Chain Management, Purchasing & Procurement
Delivered Online On Demand10 hours
£129