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The world is comprised of many different people, with many different cultures, who speak many different languages. Even though English is considered the staple international language, not everyone understands or speaks in English. That is why there is a huge need for people in the world to help others learn this language in order to eliminate the language barrier we have. You could be one of these people with the help of this Teaching English as Foreign Language (TEFL) course. This is a very elaborate course but helps you to become the perfect English teacher to those who don't know it so well. It starts with helping you to teach in different situations - as per needs and constraints - and work with many different approaches for different students. Following that there are specific chapters dedicated to help you teach speaking, listening, reading, writing and grammar in English. You will also learn about creating lesson plans and testing as well. The course is filled with exercises and examples to help you in your way to become a great English as a foreign language teacher. Course Highlights Teaching English as Foreign Language (TEFL) is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Teaching English as Foreign Language (TEFL) into 23 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 58 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Teaching English as Foreign Language (TEFL) Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Teaching English as Foreign Language (TEFL) is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Teaching English as Foreign Language (TEFL) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Teaching English as Foreign Language (TEFL) - Updated Version Introduction to English Language Teaching and Learning 00:10:00 Linguistics 00:33:00 English Pronunciation 00:10:00 Teaching Grammar and Vocabulary 00:11:00 Language Teaching Methodologies 00:12:00 Teaching Receptive Skills: Reading 00:07:00 Teaching Productive Skills: Writing 00:06:00 Teaching Receptive Skills: Listening 00:07:00 Teaching Productive Skills: Speaking 00:08:00 Lesson Planning 00:10:00 Use of Games and Activities 00:07:00 Technology in Second Language Teaching Learning 00:12:00 Classroom Management and Student Motivation 00:16:00 Teaching English: Situational Approach 00:10:00 Professional Development and Employment 00:09:00 Teaching English as Foreign Language (TEFL) - Old Version Teaching in Different Situations: Needs and Constraints 00:30:00 Working With a Variety of Approaches 01:00:00 Teaching Speaking 01:00:00 Teaching Listening 01:00:00 Teaching Reading 01:00:00 Teaching Writing 01:00:00 Teaching Grammar 01:00:00 Lesson Planning and Testing 01:00:00 Mock Exam Mock Exam- Teaching English as Foreign Language (TEFL) 00:20:00 Final Exam Final Exam- Teaching English as Foreign Language (TEFL) 00:20:00

Cleaning up jobs should not be looked down on, as without someone cleaning up our mess, we would have to live in a society with bad smell and garbage everywhere. Cleaning crews often take care of unseen germs and bacteria all around us for which we should be thankful. So if you are thinking of starting your own cleaning business, get ready to get your hands dirty with this Level 2 Certificate in Cleaning course. This is a very basic course designed to help you train your employees to provide cleaning services for both commercial and residential opportunities. You can use this course as an orientation for your employees as you learn about cleaning and its process by finding out ways to train new people. You will further use this course learn about office cleaning, maintaining hard floors, carpets, entryways and lobbies. The course also discusses restrooms, pest management, cleaning products, staffing and so much more. This level 2 course is filled with tips that you can utilize in order to establish and maintain a highly sophisticated cleaning service business and make money in the process. Course Highlights Cleaning Certificate Course is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Cleaning Certificate Course into 36 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 15 hours, 26 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Cleaning Certificate Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Cleaning Certificate Course is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Cleaning Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Cleaning Certificate Course - Updated Version An Introduction to the Cleaning Job 00:16:00 The Diversity of Cleaning Jobs 00:23:00 Cleaning Equipment, Products and Clothing 00:21:00 House Cleaning 00:20:00 Food Kitchen and Commercial Kitchen Cleaning 00:20:00 Bathrooms and Toilets 00:19:00 Office Cleaning 00:17:00 Cleaning External Surfaces and Areas 00:15:00 Dealing with Non-Routine Waste 00:18:00 Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:18:00 Starting a Cleaning Business and Planning for it 00:14:00 Running the Business with Quality Service 00:19:00 Customer Satisfaction 00:20:00 Management of Staff 00:19:00 Marketing, Advertising and Sales 00:21:00 Expansion Management 00:15:00 Business Insurance, Tax and Additional Equipment 00:21:00 Cleaning Certificate Course - Old Version Cleaning 00:15:00 Cleaning Procedures 00:30:00 Office Cleaning 00:30:00 Entryways and lobbies 00:30:00 Hard Floor Maintenance 00:15:00 Floor Stripping 00:30:00 Carpet Maintenance 00:15:00 Carpet Extraction Cleaning 00:15:00 Restrooms 00:30:00 Spills 00:15:00 Pest Management 00:15:00 People with special needs 00:15:00 Cleaning products 01:00:00 Medical Cleaning 01:30:00 Cleaning Business 00:30:00 Tidying or Cleaning? 01:00:00 Hiring Staff 00:15:00 How to Write a Business Plan for Your Cleaning Company 00:30:00 But how can you ensure chemical safety? 00:30:00 Mock Exam Mock Exam- Cleaning Certificate Course 00:20:00 Final Exam Final Exam- Cleaning Certificate Course 00:20:00

Course Overview Learn how to write creative, engaging, SEO optimised content that'll have readers coming back for more!  This Extended Diploma in Content Writing is designed to teach you everything about writing fun and engaging content. It teaches you how to write content that connects with readers and makes them want to keep reading. In the course, you'll learn why you should choose content writing as a profession, how you can understand your audience and connect with them through your writing. You'll also learn how to write for the web, how to write micro-content and how to master email marketing. If you're a content writer and want to develop your skills, then this is the perfect course for you. Enrol today and level up your content writing game. Publish articles that rank high in search engines and bring in tons of traffic to your website. A good content writer is always in high demand. What You Will Learn This is one of the best courses on content writing you'll find and it'll teach you everything that you need to know about this topic. Content Writing The Keys to Understanding Your Audience How to Create Connection with Your Readers Writing for the Web The Tricks of Email Marketing Mistakes to Avoid While Writing Articles Proofreading and Editing Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

What to eat and what not to eat, find out in this Nutritional guide We all know nutrition is an important part of diet. So it very crucial that you know what you are eating to promote a healthy lifestyle as well as giving your body the required nutrition. This is where this course will be helpful to you as it provides an insight on how you should plan your nutritional diet. Nutrition is about eating a healthy and balanced diet. Food and drink provide the energy and nutrients you need to be healthy. Understanding these nutrition terms may make it easier for you to make better food choices. Good nutrition can help prevent disease and promote health. There are six categories of nutrients that the body needs to acquire from food: protein, carbohydrates, fat, fibers, vitamins and minerals, and water. Learning through this complete course in nutrition will help improve your knowledge and skills about nutritious diet and appetite to enhance the health status of your potential clients and will help boost your career advancement. Course Highlights Certified Nutrition Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Nutrition Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Nutrition Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Nutrition Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Nutrition Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Certified Nutrition Diploma - Updated Version Overview Introduction to Basic Health 00:04:00 Overview of Nutritional Terms 00:03:00 Understanding Food Labels and Claims 00:06:00 The Science of Nutrition & Professionals 00:05:00 Nutritional Details Carbohydrates - Sugar 00:07:00 Carbohydrates - Starch 00:05:00 Carbohydrates - Fiber 00:02:00 Protein 00:09:00 Fat - Omega 3, 6, 9 & Cholesterol 00:07:00 Minerals Starting With Iron & Zinc 00:05:00 More Minerals - Calcium, Phosphorus, Magnesium 00:05:00 Vitamins - Starting with B's 00:03:00 Vitamins A, C, E, K - the Antioxidants 00:06:00 Couple More Minerals - Sodium & Potassium 00:03:00 Trace Minerals, B12 & Vitamin D 00:05:00 What to Avoid & Problem Areas Nutritional Deficiencies & Food Allergies 00:02:00 Organic vs Toxic Chemicals - Finding Balance 00:07:00 Fads. Trends, and Extremes in Diet 00:03:00 Beyond Food Exercise Unlocks Nutrients 00:04:00 Water 00:03:00 Rest 00:04:00 Putting It All Together Calorie Intake & Menu Development 00:05:00 Practical Application & Summary 00:04:00 Certified Nutrition Diploma - Old Version Module 01: Diet and Nutrition Getting Started with a Diet FREE 00:30:00 Low Carb (No Carb) Diets FREE 01:00:00 Women's Health Look Good Naked Diet FREE 00:30:00 Prevention System's Flat Belly Diet 00:30:00 Weight Watchers International's Pro Points 01:00:00 Mike Geary's Truth about Abs Diet 00:30:00 HCG Diet 00:30:00 Diet Supplements and Weight Loss 00:30:00 Diets that Provide Food Supplements 00:30:00 Wrapping Up 00:15:00 Module 02: Heart Nutrition Role Of Nutrition In Heart Disease Treatment FREE 00:30:00 The Natural Remedy Enhances Heart Health FREE 00:30:00 Vitamins For A Healthy Heart 01:00:00 Nutritional Supplements For Treating Heart Diseases 00:30:00 Getting Folic Acid For Heart Disease 00:30:00 Natural Fat Is Good For The Heart 01:00:00 Wrapping Up 00:15:00 Module 03: Nutritious Appetite You Are What You Eat 00:30:00 Importance Of Nutrition For Dieting 00:30:00 The Delicious Foods You Should Avoid 01:00:00 You Should Eat More Nutritious Food 00:30:00 Your Weight Loss Nutrition Plan 01:00:00 Do Supplements Really Work? 00:30:00 Accelerate Your Progress With Physical Activities 00:15:00 Additional Supporting Materials Diet and Nutrition 00:00:00 Mock Exam Mock Exam- Certified Nutrition Diploma 00:20:00 Final Exam Final Exam- Certified Nutrition Diploma 00:20:00

Are you passionate when it comes to organising and planning for events? Or are you currently working for an Event planning business or are you an owner of one? If so, then this course will surely help you in improving your event planning and organising skills. Description: Make sense of how to successfully make any sort out of events or parties people will look forward to after experiencing it. Party coordinators make parties that allow people to blend, celebrate and have some great circumstances without stressing over the preparations. You will learn in this course what an event coordinator does and how to plan and manage events effectively, how to develop your organizing skills to prevail in the occasion, how to start your own event planning management business, and how to get contracted to organize parties and get clients by giving them the best parties. You will have the capacity to imagine having an empowering beneficial career that allows you to use your creative energy to make a fun and amazing events. With regards to the preparing of any events, you will find that your thoughts will be pouring that you will not be able to construct all the ideas but this course will help you recognize what are the important things to do or how to exhibit every part of the event preparations. There is a wide range of sorts of occasions and there are distinctive individuals who you will get an opportunity to plan the event so you have to pull in the appropriate individuals to the occasion or it just won't be the same. Course Highlights Extended Diploma in Event Planning & Management is an award-winning and the best-selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Event Planning & Management into 62 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Event Planning & Management Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Event Planning & Management is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Event Planning & Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Extended Diploma in Event Planning & Management - Updated Version Introduction to Event Management 00:24:00 Role of an Event Planner 00:31:00 Event Classification 00:28:00 Events and Clients 00:18:00 Steps to Plan an Event 00:27:00 Invitation to the Event 00:25:00 Event Marketing 00:31:00 Catering at Events 00:22:00 Event Decorations 00:25:00 Cleaning and Waste Disposal 00:20:00 Event Security 00:16:00 Developing an Event Planning Business 00:23:00 Extended Diploma in Event Planning & Management - Old Version Module 1 9 Key Ideas To Make Your Event A Successful One 00:30:00 What You Need To Know To Make Your Event Educational, Entertaining and Memorable! 01:00:00 8 Ways To Incorporate Entertainment Elements Into Your Events Without Spending A Bomb! 00:30:00 What To Look Out For When Planning Your Next Offsite Event 00:15:00 The Nuts & Bolts Of Events Logistics 00:15:00 Working With Team Building Elements In Your Offsite Events 00:15:00 How To Create Effective Team bonding At Your Events 00:15:00 Managing An Event For 10 people versus 100 ! 00:15:00 10 Ways To Make Your Event Interesting And Exciting 00:30:00 8 Tips To Transform Your Event Venue 00:30:00 Module 2 7 Ways For An Easy & Hassle-Free Meeting Planning 00:30:00 5 Pitfalls To Avoid When Planning Your Next Event 00:30:00 8 Tips On How To Generate Fun Ideas When Planning Your Event 00:30:00 How To Attract The Right People To Your Event 00:30:00 9 Reasons Why You Should Be Nice To Your Event Suppliers 00:15:00 How & Where To Find Suppliers That Will Move Mountains For You! 00:30:00 10 Tips On How To Be An Excellent Event Planner 00:30:00 8 Key Success Factors When Marketing Your Event 00:15:00 Marketing Managers: 10 Reasons Why You Should Organize Your Own Events 00:30:00 6 Factors To Look Out For When Planning The Event Itinerary 00:15:00 Module 3 What Makes An Event Fabulous? 00:30:00 7 Key Reasons Why Events Marketing Should Be Part Of Your Marketing Strategy 00:15:00 Learn What It Takes To Be A Successful Event Planner 00:15:00 Truth About Creating Successful Events! 00:15:00 When You Need An Event Planner And When You Don't! 00:30:00 What To Look Out For When Choosing Your Event Planner 00:15:00 What To Look Out For When Choosing Your Event Venue 00:30:00 What To Do When Things Don't Go As Planned During Events 00:15:00 Learn What Makes An Event Stand Out And Talked About By Your Peers! 00:15:00 When You Need To Hire An Event Planner? 00:15:00 Module 4 4 Ways To Ensure That Your Event Will Go As Planned 00:15:00 10 Ideas On Creating Exciting Event Themes 00:15:00 8 Ways To Get Attendees To Your Events 00:15:00 Learn How To Create An Event That Will Generate Revenue For You! 00:15:00 Having Mascots, Minglers, Entertainers At Your Next Event - How To Find & Work With Them 00:15:00 Event Suppliers/Vendors: They Can Make Or Break Your Event! - Learn How To Choose Wisely 00:15:00 7 Reasons Why The Need For Teambuilding At Your Offsite Events 00:30:00 8 Key Factors Of A Successful Event Planner - Learn To Pick Wisely 00:30:00 9 Ways To Organize Your Events On A Shoestring Budget 00:30:00 Managing Your Events - Once You Know The ' Why', The'How' will Present Itself 00:15:00 Module 5 Effective Ways To Negotiate With Your Event Suppliers 00:15:00 7 Tips On How To Find The Right Venue For Your Next Event 00:15:00 8 Ways To Work Successfully With Your Event Venue 00:30:00 9 Ideas On How To Promote Your Events To Your Internal Customers 00:15:00 6 Ways To Promote Your Events To Your External Customers 00:30:00 Working Successfully With Your Event Planner 00:30:00 7 Pitfalls To Avoid When Planning Your Event Itinerary 00:30:00 5 Tips To Look Out For When Planning Your Event Logistics 00:15:00 Choosing Your Emcee In Events - What You Need To Know 00:15:00 How To Create Events That People Talk About! 00:30:00 Mock Exam Mock Exam- Extended Diploma in Event Planning & Management 00:20:00 Final Exam Final Exam- Extended Diploma in Event Planning & Management 00:20:00

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Graduate Diploma in Customer Service Skills is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Graduate Diploma in Customer Service Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Graduate Diploma in Customer Service Skills into 20 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 21 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Graduate Diploma in Customer Service Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Graduate Diploma in Customer Service Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Graduate Diploma in Customer Service Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Graduate Diploma in Customer Service Skills - Updated Version Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations FREE 00:07:00 Providing Excellent Customer Service 00:06:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Graduate Diploma in Customer Service Skills - Old Version Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Graduate Diploma in Customer Service Skills 00:20:00 Final Exam Final Exam- Graduate Diploma in Customer Service Skills 00:20:00

This Thai Massage Course course aims to explain everything you ever wanted to know about Thai massage. In this comprehensive course, you will gain a general introduction to Thai massage and discover step-by-step instructions for basic to advanced techniques on how to give your massage clients a fantastic Thai massage experience. This course will also provide you with the massage skills set to help your clients relieve stress and protect against stress-related health issues and to give them an incredible Thai massage experience every time. Moreover, you will learn the techniques of a whole-body massage, including the back, front, and sitting positions that start from head to feet. What you'll learn Gain a thorough understanding of Thai massage. Learn some of the most potent Thai massage techniques to use with a high level of skill. Be able to use Thai massage to help someone become healthier by treating health conditions naturally. Develop your understanding of equipment required to perform Thai massage. Explore what it takes to set up a healing massage environment, whether it is in your home or a spa. Successfully use different Thai massage techniques to relax your clients and grow your massage business. Requirements The student will need a reasonably large area to perform the Thai massage sequences and also a mat and two pillows. They will also need to wear loose comfortable clothing to perform Thai massage routines Who this course is for: This Thai massage course is for those who want a career in Thai massage or want to improve their existing massage skills or for anyone that would just like to learn Thai massage This Thai massage course will give those of you who want to become a professional Thai massage therapist or even just a person who wants to earn extra money the necessary skills to succeed Thai Massage Introduction Introduction FREE 00:01:00 Therapeutic Environment 00:02:00 Choosing Your Futon 00:02:00 Clothing 00:03:00 Hygiene 00:01:00 Thai Massage Techniques Step By Step Thai Massage-The Beginning Sequence 00:03:00 Leg Sequence 00:14:00 Side Transition 00:01:00 Side Sequence 00:08:00 Side Sequence#2 00:09:00 Arm Sequence 00:04:00 Arm Sequence Reversed 00:04:00 Seated Transition 00:01:00 Seated Transition Reversed 00:01:00 Seated Sequence 00:08:00 Lying Prone Sequence 00:12:00 The full massage sequence Full body massage sequence 00:58:00

Welcome to Updos fit for Princess in Everyone! These styles can be created for clients, daughters, brides, bridesmaids, actors, and fashion shoots. Hair stylists, Fashion stylists or Mom's plus anyone interested in the beauty or wedding industry will improve their hairstyling skills by taking this course. Work with ease and confidence as you master skills that keep you in high demand whether you're a pro or novice! Gretchen Maurer's courses are here to help students develop efficiency and skills, while boosting creativity, and confidence! Upon successful completion of this course and by practicing these skills you can improve your career with confidence. So enroll now, and start exploring from today! Enjoy the free sneak peek video below to see the styles you will be learning inside this course.   What Will I Learn? Long hair has many options! You will learn the skills to bring smiles to your clients, family, and friends! Professionals will be able to ask for more money as their expertise grows and demand for their services increase. You will be able to have better-informed conversations with your clients that will result in more services, excitement, and greater loyalty. Who is this course is for? Professional hairdressers or students looking to improve speed, skills and confidence. Anyone who loves doing awesome hairstyles on family and friends! Are you a salon owner? I understand not everyone enjoys dressing hair, but for those interested, send them here for all of their updo and hair-styling education! Requirements To work along with the tutorials, you will need A blow dryer, a small teasing brush and comb, a rat tail comb, curling iron, hot rollers, bobby pins and hair pins to match your hair color, large hair ties, small clear elastics, silver clips, and hairspray. You may need a hair donut. Someone or a manikin head with long hair to practice on. Time and patience, gentleness toward yourself and a never give up attitude! Introduction Introduction to the Course FREE 00:03:00 About the Instructor FREE 00:03:00 Congratulations on Choosing This Long Hair Updo Course 00:01:00 Updos fit for the Princess in Everyone: Tutorials The Classic Updo 00:02:00 A Clean Classic Curled Updo 00:03:00 The Princess Classic barrel curl Updo 00:01:00 The Curly Top Princess Classic 00:02:00 Skill Supporting Videos How to use Hot Rollers 00:06:00 How to use a Curling Iron 00:05:00 How to Tease and Back Comb the Hair 00:08:00 Barrel Curl Tutorial 00:03:00 Bonus Section & Contact Information: Clarity Coaching with Gretchen Maurer 00:05:00 Course Certification

As the most-used spreadsheet program in the world, learning how to use the Microsoft Excel will give you an advantage. This Microsoft Excel 2010 Essentials course is created to help you in learning the basics and importance of this program. In this course, you will learn the necessary skills, knowledge and information about how to plan and organise your data using the tools in this program. Learn the basics and common functions of Microsoft Excel that will help you finish your tasks faster. You will learn writing the right formula and functions that can save you time and become more productive in your work. Course Highlights Accredited Microsoft Excel 2010 for Beginners is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Microsoft Excel 2010 for Beginners into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 10 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Microsoft Excel 2010 for Beginners Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Microsoft Excel 2010 for Beginners is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Microsoft Excel 2010 for Beginners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Accredited Microsoft Excel 2010 for Beginners Module One - Getting Started FREE 00:30:00 Module Two - Opening and Closing Excel FREE 01:00:00 Module Three - Your First Worksheet 01:00:00 Module Four - Working with Excel Files 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Printing Excel Data 01:00:00 Module Seven - Building Formulas 01:00:00 Module Eight - Using Excel Functions 01:00:00 Module Nine - Using Time Saving Tools 00:30:00 Module Ten - Formatting Your Data 01:00:00 Module Eleven - Advanced Formatting Tools 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Accredited Microsoft Excel 2010 for Beginners 00:00:00 Mock Exam Mock Exam- Accredited Microsoft Excel 2010 for Beginners 00:20:00 Final Exam Final Exam- Accredited Microsoft Excel 2010 for Beginners 00:20:00

Want to know the secrets to network hacking? Do you dream of becoming the ultimate script kiddie? If you want to become an ethical hacker, this advanced computer hacking course will teach you how to break into computer systems and networks to gain access to Wi-Fi passwords and much more. This network hacking course will train you how to identify and exploit weaknesses in computer systems and networks, helping you to outsmart computer security and gain unauthorized access to a computer's system. You'll learn essential password cracking techniques and how to create Trojan horse viruses and other malicious codes. You'll also familiarise with hacking operating systems and different types of attacks. Additionally, you'll be trained on how to run attacks on HTTPS websites and write your own Python scripts to implement custom MITM attacks. This advanced network hacking course is ideal for students who are already familiar with the basics of network hacking. Topics include captive portals, WEP cracking, WPA/WPA2 cracking, evil twin attacks and post-connection attacks, What you'll learn Learn how to write custom scripts to gather important hacking information Discover the secrets of how to unlock WPS on routers, even if they're locked Understand how wireless phishing works and how to create fake captive portals Uncover the names of hidden networks and discover how to connect to them Learn how to replace downloaded files from a network with trojans Discover how to create trojans and combine any file in any format with an evil file Familiarise with common types of cybersecurity attacks and hacking techniques Understand how to exploit the WPS feature and hack Wi-Fi passwords Requirements Computer with a minimum of 4GB ram/memory Operating System: Windows / OS X / Linux Finished the networks section of my general ethical hacking course OR Finished my network hacking course. For the wifi cracking ONLY - Wireless adapter that supports monitor mode (more info provided in the course). Who this course is for: People who want to take their network hacking skills to the next level. People who want to have a better understanding of the subject and enhance their skills. People who want to be able to run attacks manually & write their own MITM scripts. Introduction Teaser - Hacking a Windows 10 Computer & Accessing Their Webcam FREE 00:07:00 Course Overview FREE 00:05:00 Back To Basics/Pre-Connection Attacks Pre-connection Attacks Overview 00:02:00 Spoofing Mac Address Manually 00:03:00 Targeting 5 GHz Networks 00:07:00 Deauthenticating a Client From Protected WiFi Networks 00:07:00 Deauthenticating Multiple Clients From Protected WiFi Networks 00:08:00 Deauthenticating All Clients From Protected WiFi Network 00:06:00 Gaining Access Gaining Access Overview 00:02:00 Discovering Names of Hidden Networks 00:08:00 Connecting To Hidden Networks 00:05:00 Bypassing Mac Filtering (Blacklists & Whitelists) 00:09:00 Cracking SKA WEP Network 00:09:00 Securing Systems From The Above Attacks 00:03:00 Gaining Access - Captive Portals Sniffing Captive Portal Login Information In Monitor Mode 00:10:00 Sniffing Captive Portal Login Information Using ARP Spoofing 00:09:00 Creating a Fake Captive Portal - Introduction 00:04:00 Creating Login Page - Cloning a Login Page 00:07:00 Creating Login Page - Fixing Relative Links 00:07:00 Creating Login Page - Adding Form Tag 00:08:00 Creating Login Page - Adding Submit Button 00:07:00 Preparing Computer To Run Fake Captive Portal 00:08:00 Starting The Fake Captive Portal 00:12:00 Redirecting Requests To Captive Portal Login Page 00:12:00 Generating Fake SSL Certificate 00:06:00 Enabling SSL/HTTPS On Webserver 00:08:00 Sniffing & Analysing Login Credentials 00:06:00 Gaining Access - WPA/WPA2 Cracking - Exploiting WPS Exploiting WPS - Introduction 00:02:00 Bypassing 'Failed to associate' Issue 00:08:00 Bypassing 0x3 and 0x4 Errors 00:08:00 WPS Lock - What Is It & How To Bypass It 00:07:00 Unlocking WPS 00:09:00 Gaining Access - WPA/WPA2 Cracking - Advanced Wordlist Attack Advanced Wordlist Attacks - Introduction 00:02:00 Saving Aircrack-ng Cracking Progress 00:10:00 Using Huge Wordlists With Aircrack-ng Without Wasting Storage 00:08:00 Saving Cracking Progress When Using Huge Wordlists Without Wasting Storage 00:10:00 Cracking WPA/WPA2 Much Faster Using GPU - Part 1 00:07:00 Cracking WPA/WPA2 Much Faster Using GPU - Part 2 00:11:00 Gaining Access - WPA/WPA Cracking - Evil Twin Attack What is It & How it Works 00:07:00 Installing Needed Software 00:08:00 Stealing WPA/WPA2 Key Using Evil Twin Attack Without Guessing 00:10:00 Debugging & Fixing Login Interface 00:12:00 Gaining Access - WPA/WPA2 Cracking - WPA/WPA2 Enterprise What is WPA/WPA2 Enterprise & How it Works 00:05:00 How To Hack WPA/WPA2 Enterprise 00:07:00 Stealing Login Credentials 00:08:00 Cracking Login Credentials 00:07:00 Securing Systems From The Above Gaining Access Attacks 00:05:00 Post Connection Attacks Post Connection Attacks Overview 00:04:00 Ettercap - Basic Overview 00:07:00 Ettercap - ARP Spoofing & Sniffing Sensitive Data Such As Usernames & Passwords 00:10:00 Setting Up SSLstrip Manually To Bypass HTTPS & Sniff Data From HTTPS Websites 00:13:00 Automatically ARP Poisoning New Clients 00:07:00 DNS Spoofing Using Ettercap 00:06:00 Bypassing Router-Side Security & Poisoning Target Without Triggering Alarms 00:09:00 Post Connection Attacks - Analysing Data Flows & Running Custom Attacks MITMproxy - What is It & How To Install It 00:04:00 Using MITMproxy In Explicit Mode 00:07:00 Analysing (Filtering & Highlighting) Flows 00:05:00 Intercepting Network Flows 00:05:00 Modifying Responses & Injecting Javascript Manually 00:09:00 Intercepting & Modifying Responses In Transparent Mode 00:08:00 Editing Responses & Injecting BeEF's Code On The Fly 00:09:00 Editing Responses Automatically Based On Regex 00:09:00 Stealing Login Info Using Fake Login Promo 00:07:00 [Bonus] - Hacking Windows 10 Using A Fake Update 00:05:00 Post Connection Attacks - Writing Custom Scripts To Execute Own Attacks What Do Mean By MITM Scripts? 00:06:00 Capturing & Printing Requests/Responses 00:09:00 Filtering Flows & Extracting Useful Data 00:09:00 Using Conditions To Execute Code On Useful Flows 00:10:00 Generating Custom HTTP Responses 00:09:00 Testing Script Locally 00:09:00 Generating Trojans - Installing The Trojan Factory 00:06:00 Generating Trojans - Converting Any File (eg: mage) To a Trojan 00:10:00 Testing Script On Remote Computer To Replace Downloads With a Generic Trojan 00:07:00 Executing Bash Commands & Calling Trojan Factory From Our Script 00:09:00 Using Variables & More Complex Conditions 00:09:00 Converting Downloads To Trojans On The Fly 00:10:00 Configuring The Trojan Factory's MITMproxy Script 00:08:00 Using The Trojan Factory MITMproxy Script 00:08:00 Post-Connection Attacks - Doing All Of The Above On HTTPS Websites Bypassing HTTPS With MITMproxy 00:06:00 Replacing Downloads From HTTPS 00:05:00 Injecting Data (Javascript, HTML elements ...etc) In HTTPS Websites 00:06:00 Securing Systems From The Above Post Connection Attacks 00:06:00