Boost your administrative career with our Data Entry Administration & Office Admin Assistant Course, designed to sharpen your accuracy, organisation, and digital communication skills. Covering everything from data documentation and email writing to Microsoft Office and Power BI, this course offers structured content to build confidence and capability in a wide range of office-based responsibilities. Whether you're aiming to work in corporate support or manage day-to-day administrative duties, each module is designed to help you develop a polished, efficient, and professional approach to your role. From GDPR awareness to workplace productivity, negotiation, and business writing, you'll be guided through essential areas of office administration. The course also includes customer service training, minute taking, strategic business management, and much more—giving you insight into what today’s employers expect from office professionals. If you're looking to refine your administrative skill set with a focus on clarity, precision, and digital tools, this course offers a structured path forward, taught entirely online with flexibility in mind. Key Features: CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases This bundle consists of the following courses: Course 01: Efficient Data Entry Course Course 02: Basic Data Analysis Course 03: Data Documentation and Record Keeping Course 04: Data Analytics Course 05: Google Data Studio: Data Analytics Course 06: General Data Protection Regulation (GDPR) Awareness Course 07: Cyber Security Training Course 08: Workplace Confidentiality Course 09: Security Management Diploma Course 10: Executive PA (Admin, secretarial & PA) Course 11: Office Skills and Administration Course 12: Email Writing Course 13: Workplace Productivity Course 14: Corporate Compliance and Risk Management Course 15: Minute Taking Course 16: Touch Typing Course 17: Microsoft Office Course 18: Microsoft Power BI Course 19: Strategic Business Management Course 20: Business Analyst Training Course 21: Business Writing Course 22: Business Etiquette Course 23: Basic Business Finance Course 24: Facilities Management Diploma Course 25: Customer Service Training Course 26: Presentation skills Course 27: Hospitality Management and Front Office Operations Course 28: Workplace Professionalism Certificate Course Course 29: Negotiation Skills Course 30: Product Management Learning Outcomes: Master efficient data entry and documentation for accurate record-keeping. Analyse basic data to derive meaningful insights. Implement GDPR principles and ensure workplace confidentiality. Enhance office administration skills, including minute taking and touch typing. Develop strategic business management and business analysis capabilities. Improve presentation and email writing skills for effective communication. Accreditation All of our courses, including this course are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring office administrators and executive PAs. Individuals seeking to improve workplace productivity. Professionals interested in data analytics and documentation. Those aiming for careers in business management. Employees looking to enhance customer service skills. Career path Office Administrator Executive PA Data Analyst Compliance Officer Customer Service Manager Business Analyst Certificates Certificate of completion Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Certificate of completion Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
This comprehensive course is designed to prepare you to take and pass the CompTIA A+ Certification Core (220-1102) certification exam. This is the second of a two-course series. To become fully A+ certified, you will need to pass both the 220-1101 and 220-1102 exams.
Telephone selling can be a challenge. It can be a pressured environment and sales professionals need to be able to maintain peak performance in order to meet - and preferably exceed - their targets. This programme will help make it easier for them. The expert trainer covers the whole process, to help participants see it from their customer's perspective. The focus is on how to use a practical understanding of sales psychology, and of the nature of the telephone sales conversation, to help make it easier for customers to buy. This programme will give your team the skills to: This course will help participants: Understand why people buy - and how that makes it easier to sell Manage the sales process better Steer their sales calls to a more positive outcome Recognise - and respond to - customer buying signals Meet and overcome objections Choose the most appropriate techniques for closing with confidence Enhance their resilience Improve their communication skills on the telephone 1 Introduction Aims and objectives Overview Self-appraisal of current skills and development areas 2 The sales approach What selling means Why selling is like nature 3 The telephone as an instrument of communication Qualities of the telephone How telephone communication differs from face-to-face Advantages and drawbacks of the telephone How to optimise selling over the telephone Communication techniques to help you stand out from the crowd 4 Creating a relationship Professional telephone etiquette Building a rapport Connecting with the customer so that they feel you are on the same wavelength 5 The structure of a sales call Opening the call - creating a positive first impression Effective questioning to gather information and establish need Identifying and presenting the features and benefits of the product or service Matching the benefits to customers' needs Recognising and responding to buying signals Anticipating, meeting and overcoming objections Closing the sale and asking for the order - different closing techniques The importance of testimonials - how to obtain them and when to use them 6 Listening skills The challenges of accurate listening How to enhance listening skills Ensuring the customer feels heard and understood through empathetic listening 7 Shaping and using a script Developing a script to increase levels of confidence Leaving the door open 8 Managing the campaign Organisation and call planning Identifying your target market group Planning who and when to call Logging constructive information 9 Personal management The importance of persistence Is there a time to back off? Stamina - optimising energy levels Bouncing back 10 Practising the new information Pulling the details together Practising in a supportive environment 11 Action planning Personal learning summary and action plan
If your organisation manages contractors then your staff need to understand the health and safety issues. This course is the answer. The expert trainer will set out clearly the legal responsibilities of all relevant parties and explore the practical application of these responsibilities with the course participants. The course will then examine the issues associated with the planning of work to be contracted out and the evaluation, selection, control and monitoring of contractors engaged to undertake the work. Although the main focus is on health and safety, the course will also explain how health and safety issues need to be integrated into your organisation's functional management processes to ensure effective control of contractors. The course will consider all types of contracted activities, including construction and maintenance, cleaning, security, plant installation, etc. This programme will give participants: A clear understanding of the organisation's legal responsibilities for managing contractors The information they need to assess the competence of contractors A practical understanding of risk assessment principles and the transfer of risk to contractors A step-by-step guide to the key aspects of managing contractors in practice, covering:Planning of the workSelecting contractorsHandover prior to work commencementDuring the workReviewing the work on completion Practical guidance on the integration of health and safety controls into organisational procedures for contractor management 1 Introduction Who are contractors? Why manage contractors? Different types of contractors Costs of poor contractor performance 2 Overview of health and safety law and liability Health and safety law and statutory duties Relevance of civil and criminal law Enforcement and prosecution 3 Relevant legislation for controlling contractors Health and Safety at Work Act 1974 Management of Health and Safety at Work Regulations 1999 Construction (Design and Management) Regulations 1994 (as amended, 2007) Other relevant legislation Contract law 4 Managing contractors in practice Exercise - how well is it happening? The objectives Five step approachPlanning of the workSelecting contractorsHandover prior to work commencementDuring the workReviewing the work on completion 5 Planning the work Scope and extent Risk assessment Interface and other activities Who controls what? Contract arrangements 6 Selecting the right contractor(s) Locating contractor organisations Selection the right contractors Assessing contractor competence Approved lists/frameworks Tender process 7 Pre-work commencement Co-ordination and co-operation Exchange of information Contractor risk assessments and method statements Permits to work Case study exercise 8 During contract work Communication and liaison Supervision and inspection of the work Inspection and reporting procedures Security issues Facilities and access 9 Reviewing work on completion Why, what and how? Achieving continuous improvement in contractor performance 10 Questions, discussion and review
Teaching Skills Bundle - Overview ***With this Teaching Skills Bundle Course, get a Personal Hygiene Course completely FREE and prevent yourself from being infected by Coronavirus and other contagious diseases.*** With soaring demand for skilled educators in the UK and USA, investing in your teaching prowess has never been more crucial. Schools and institutions are actively seeking educators who can create engaging classrooms. Our comprehensive Teaching Skills Bundle empowers teachers like you to excel in your profession and foster a dynamic learning environment. Additionally, the USA & UK student population is expected to grow by 9% & 10% by 2030, making it the right time to learn teaching skills. This Teaching Skills Bundle is packed with four courses to boost your teaching skills to the next level. Versatile teaching skills will help you stand out amongst the crowd. Thus, the course begins with teaching you the art of Classroom Management to create a harmonious learning atmosphere. The Speaking Training for Teachers course of the Teaching Skills Bundle bundle will help you to develop platform skills, engage with students, and use storytelling to make learning unforgettable. As you move to the next course, the Time Management Diploma, you will gain expertise in controlling your time and productivity to achieve your teaching goals. Besides, you will gain the ability to build a toolbox of time management strategies and establish a clear action plan. The last course of the Teaching Skills Bundle bundle will increase your proficiency in teaching English effectively in the classroom. Enrol in the Teaching Skills Bundle to turn your teaching career into an excellent one. The course can be studied part-time. You can become accredited within 9 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16 Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Classroom Management Training for Teachers Introduction to Teach Like a Champion Introduction Teach Like a Champion 00:10:00 Classroom Management How to Avoid Students Disrupting the Class 00:11:00 How to Stop Distruptions Once They Begin 00:09:00 Choosing an Appropriate Seating Arrangement 00:03:00 Choosing the Best Communication System for the Class 00:10:00 Planning The Critical Importance of Planning 00:08:00 How to Plan an Effective Lesson 00:09:00 How to Plan an Effective Units 00:06:00 How to Plan for the Whole Semester 00:05:00 Assessments and Grading Creating Effective Assessments 00:08:00 Efficient Grading Techniques 00:06:00 The Power of Formative Assessment 00:10:00 The Strengths and Weaknesses of Summative Assessment 00:04:00 Relationship Management Developing Healthy Relationships with Students 00:08:00 Communicating Effectively with Parents 00:05:00 Managing Management, How to Deal with the Boss 00:06:00 Psychological Tools for the Champion Teacher 00:05:00 Conclusion Review the Key Ideas of the Course 00:06:00 Understanding Child Development for Teachers Factors That Influence Development 00:39:00 Cognitive Development 00:25:00 Social and Emotional Development 00:44:00 Personality and Intellectual Development in Children 00:39:00 Stages of Language Development 00:29:00 Understanding Moral Development 00:20:00 Speaking Training for Teachers Your Students Will Never See You Practice How Teachers and Educators Can Lecture More Effectively 1st Video Rehearsal 00:02:00 How Teachers and Educators Can lecture More Effectively 2nd Video Rehearsal 00:02:00 How Teachers and Educators Can lecture More Effectively 3rd Video Rehearsal 00:04:00 How Teachers and Educators Can Lecture More Effectively Any Subject Can be Interesting and any Subject Boring 00:02:00 How Teachers and Educators Can Lecture More Effectively Conclusion 00:01:00 How Teachers and Educators Can Lecture More effectively Discipline 00:06:00 How Teachers and Educators Can Lecture More Effectively Feedback 00:02:00 How Teachers and Educators Can Lecture More Effectively Focus on top Five Principles 00:05:00 How Teachers and Educators Can Lecture More Effectively Intro 00:01:00 How Teachers and Educators Can Lecture More Effectively Look at Your Video 00:02:00 How Teachers and Educators Can Lecture More Effectively Passion 00:04:00 How Teachers and Educators Can Lecture More Effectively Platform Skills 00:05:00 How Teachers and Educators Can Lecture More Effectively Promo 00:01:00 How Teachers and Educators can Lecture More Effectively Questions 00:05:00 How Teachers and Educators Can Lecture More Effectively Stories 00:06:00 How Teachers and Educators Can Lecture More Effectively Wireless Microphone 00:06:00 Time Management Diploma Identifying Goals Identifying Goals 00:11:00 Effective Energy Distribution Energy Distribution 00:10:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox Building Your Toolbox 00:11:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Teaching Kids English Introduction Introduction 00:06:00 Studying Top Tips Sentence Types 00:04:00 Connectives 00:02:00 Connectives Contrast 00:02:00 Paragraph 00:02:00 Comprehension 00:04:00 Figurative Language 00:05:00 Adjectives 00:04:00 Adverbs 00:02:00 Adverbs 2 00:02:00 Synonyms 00:01:00 It's and Its 00:02:00 There, They're and Their 00:02:00 SEN Support & High Quality Teaching Techniques for Teachers SEN Support 00:13:00 High Quality Teaching for Pupils with SEN 00:09:00
Master per unit analysis in electrical engineering with our comprehensive course. Learn single and three-phase system analysis techniques for real-world applications.
Elevate your writing with our English Punctuation course, designed to refine your understanding and application of punctuation marks. Enhance clarity, tone, and effectiveness in various writing styles. Perfect for professionals and students alike. Enroll and transform your writing now!
Duration 5 Days 30 CPD hours This course is intended for This course is designed for network and software engineers and hold job roles such as: Network administrator Network engineer Network manager System engineer Project manager Network designer Overview After taking this course, you should be able to: Describe network architectures, devices, and software used by service providers Describe the various Internet governance organizations, their roles, and tools available for governance information verification Configure Cisco Internetwork Operating System (Cisco IOS) and Cisco IOS XE routers Describe Cisco IOS XR software, perform initial configuration, and explain platform daily tasks Describe various access and core technologies used by service providers Describe various major switching technologies used by service providers Describe major overlay technologies and their usage, and configure Virtual Extensible LAN I (VxLAN) Describe various major routing protocols used by service providers Configure Layer 3 services used by service providers Describe Multiprotocol Label Switching (MPLS), components, protocols, and MPLS usage Describe usage of various services used and maintained by service providers Introduce Linux networking, Bourne Again Shell (BASH) scripting, and their usage within Cisco IOS XR software This course is designed to provide you with the foundational knowledge for the suite of Cisco© CCNP© Service Provider courses. The course expands what you learned from the Cisco CCNA© course with a focus on theoretical and practical knowledge needed for the Service Provider environment. Through a combination of lessons and hands-on practice, you will learn about architectures, protocols, software and hardware platforms, and solutions within the Service Provider realm. While this course does not lead directly to a certification exam, it does cover foundational knowledge critical to the success in the Service Provider Technology track. Course Outline Introducing Service Provider Architectures Describing Internet Governance Organizations Configuring the Cisco IOS and Cisco IOS XE Router Configuring Cisco IOS XR Router Introducing Access and Core Technologies in the Service Provider Environment Introducing Routing Technologies in the Service Provider Environment Describing MPLS Implementing Layer 3 Services Introducing Switching Technologies in the Service Provider Environment Introducing Overlay Technologies Implementing Service Provider Services Introducing Programmability on Cisco IOS XR Routers Lab outline Review Lab Environment Examine Governance Data Perform an Initial Cisco Internetworking Operating System (IOS XE) Configuration Configure Connectivity and Connectivity Verification on Cisco IOS XE Devices Perform Initial Cisco IOS XR Configuration Configure and Verify Connectivity on Cisco IOS XR Configure Intermediate System to Intermediate System (IS-IS) Configure Routing Information Protocol (RIPv2) and RIP extension (RIPng) Configure Basic Border Gateway Protocol (BGP) Configure MPLS Configure Internet Protocol Service Level Agreement (IP SLA) Configure Hot Standby Router Protocol (HSRP) with Object Tracking Configure Virtual Routing and Forwarding (VRFs) Configure Network Time Protocol (NTP) Use Linux Command Line Interface Configure IOS XR Using a Bash Script
Duration 2 Days 12 CPD hours This course is intended for This course is designed for individuals in a variety of job roles whose primary responsibility is not project management, but who manage projects on an informal basis; who contribute as members of a project team; or who wish to incorporate project management practices into their personal work. It is also beneficial for anyone who is considering a career path in project management and desiring a complete overview of the field and its generally accepted practices. Overview In this course, you will identify the elements of sound project management and apply the generally recognized project management practices to successfully manage or participate in projects. You will: Identify the key processes and requirements of project management. Initiate a project. Use a Predictive approach to plan for time and cost. Use an Adaptive approach to plan a project. Plan for project risks, communication, and change control. Manage the execution of a project. Close a project. This course teaches the fundamentals of project management and its underlying structure and elements, including project phases, project life cycles, stakeholders, and areas of expertise. These, coupled with the ability to identify the project management processes that are recognized industry wide as good practice, will help you to apply effective project management techniques to improve the efficiency of your projects and ensure their success. This course is designed to cover various project management approaches and is not intended to focus on a single methodology or framework. Lesson 1: Getting Started with Project Management Topic A: Identify the Characteristics of a Project Topic B: Identify the Project Approach Topic C: Identify the Leadership Roles in a Project Lesson 2: Initiating a Project Topic A: Create a Project Scope/Vision Statement Topic B: Identify the Essential Skills for a Project Team Topic C: Identify the Risks to a Project Lesson 3: Planning for Time and Cost in Predictive Projects Topic A: Create a WBS Topic B: Create a Project Schedule Topic C: Determine Project Costs Lesson 4: Planning for Adaptive Projects Topic A: Create Epics and User Stories Topic B: Build a Product Backlog Topic C: Create an Initial Release Plan Topic D: Conduct a Sprint Planning Meeting Topic E: Replan the Project Lesson 5: Planning for Project Risks, Communication, and Change Control Topic A: Analyze the Risks to a Project Topic B: Create a Communication Plan Topic C: Develop a Change Control Plan Lesson 6: Managing a Project Topic A: Begin Project Work Topic B: Execute the Project Plan Topic C: Track the Progress of an Adaptive Project Topic D: Report Project Performance Topic E: Implement Change Control Lesson 7: Closing a Project Topic A: Close a Sprint, a Release, or an Adaptive Project Topic B: Close a Predictive Project Topic C: Create a Final Report