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Imposter Syndrome. It's a big topic, a much talked about issue. But, what does it mean to you? At Happy Human we like to get real about the difficult stuff that we face in our lives and we hope that you can join us for our this exciting opportunity to take a closer look at Imposter Syndrome, what it means for you and how you can begin to overcome it.

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Personal resilience is about the way we manage stress and the challenges that life throws at us. It’s about being able to make positive adjustments in the face of adversity, to maintain our mental health during recovery and in everyday life.

Course Overview Learn how to deal with stress and negativity in your life by taking this innovative course on How to Be Happy. Excessive worry about world events and personal problems can directly and adversely influence a person's mental and physical health. That is why it is so important to remain positive and deal with all concerns constructively and practically. This unique tutorial will enlighten you with a wealth of ways in which to tackle problems that eat away at self-esteem and make each day feel like an endurance exercise. The expert coaching in this package will help you concentrate on the good things in life and yourself. Medication exercises and mindfulness practices will be shared, as well as exploring the concept of Karma and using coping strategies to accentuate the joy and contentment that should be available to all individuals. Whether you are experiencing strong negative emotions or are going through a difficult point in your life, you will find this a wholly valuable lesson to share and learn from. This best selling How to Be Happy has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth How to Be Happy is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The How to Be Happy is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The How to Be Happy is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the How to Be Happy, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the How to Be Happy will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the How to Be Happy to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Introducing In-Person Couples Therapy Package: Strengthening Relationships Through Personalized Guidance and Connection Are you and your partner facing challenges in your relationship, longing for effective communication, intimacy, and mutual understanding? Miss Date Doctor’s In-Person Couples Therapy Package offers you and your partner the opportunity to engage in face-to-face therapy sessions, fostering a deeper connection and personalized guidance to enhance your relationship. Relationships can experience ups and downs, and sometimes external guidance is needed to navigate through difficult times. Our experienced couples therapists are committed to providing you and your partner with a safe and supportive space to address concerns, improve communication, and strengthen your bond. Here’s how the In-Person Couples Therapy Package can support you: Personalized Couples Assessment: Our therapists will conduct a thorough assessment to understand your relationship dynamics, strengths, and areas that need improvement. Tailored Therapy Sessions: In-person couples therapy offers personalized sessions that cater to your unique needs and relationship goals. Communication Enhancement: We’ll provide effective communication tools and techniques to promote healthy and open dialogues between you and your partner. Conflict Resolution Skills: Our therapists will guide you in developing constructive conflict resolution strategies to navigate disagreements. Reigniting Intimacy: In-person therapy can help you and your partner reconnect emotionally and physically, fostering a deeper sense of intimacy. Emotional Connection: We’ll focus on building emotional connection and understanding between you and your partner. Navigating Transitions: Whether it’s a life change or milestone, therapy can help you navigate transitions while maintaining a strong relationship. Shared Growth: The In-Person Couples Therapy Package promotes shared growth, allowing you and your partner to evolve together as a couple. The In-Person Couples Therapy Package at Miss Date Doctor is designed to strengthen your relationship through face-to-face interaction and expert guidance. Our experienced couples therapists provide a secure environment for open conversation and collaborative problem-solving. Invest in the growth and well-being of your relationship and take the first step towards enhanced connection with the In-Person Couples Therapy Package. Embrace the opportunity to improve communication, address challenges, and build a resilient and loving partnership. Let our skilled therapists guide you and your partner towards a stronger and more fulfilling relationship journey. 1 hour session x3 https://relationshipsmdd.com/product/in-person-couples-therapy/

The human brain is wired for stories. We learn and remember best when information is presented in a narrative form. That's why this Account Management Diploma Bundle is designed to be more than just a collection of courses. It's a journey that will take you from the basics of account management to the advanced skills you need to succeed in this exciting field. The Account Management Diploma Bundle is a comprehensive collection of premium courses designed to give you the skills and knowledge you need to succeed in a career in account management. This bundle includes courses on key account management, leadership and management, business law, office skills, marketing fundamentals, business branding, customer relationship management, time management, dealing with difficult people, cross-cultural awareness, assertiveness and self-confidence development, business writing, and Microsoft Office Essentials. Furthermore, to help you showcase your expertise in Account Management, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. Learning outcomes: Develop the skills and knowledge to build and maintain strong customer relationships Learn how to develop and implement effective account management strategies Gain an understanding of business law and how it applies to account management Develop your office skills and learn how to use Microsoft Office effectively Learn the fundamentals of marketing and branding Develop your cross-cultural awareness and assertiveness skills Improve your public speaking and presentation skills Learn how to write effective business documents This Account Management Bundle Consists of the following Premium courses: Course 01: Key Account Management Course Course 02: Leadership & Management Diploma Course 03: Business Law Course 04: Office Skills Course 05: Marketing Fundamentals Course 06: Business Branding Course 07: Customer Relationship Management Course 08: Time Management Training Course 09: Dealing with Difficult People Training Course Course 10: Cross-Cultural Awareness Training Course 11: Assertiveness and Self Confidence Development Course 12: Business Writing Course 13: Level 2 Microsoft Office Essentials Course 14: Public Speaking and Presentation Skill Course Enroll in the Account Management Diploma Bundle today and take the first step towards a successful career in account management! The Account Management Diploma Bundle is a comprehensive course that will give you the skills and knowledge you need to succeed in the field of account management. The bundle includes 14 premium courses that cover all aspects of account management, from key account management to leadership and management to business law. You will learn how to build and nurture strong client relationships, develop and implement effective account management strategies, and lead and manage high-performing teams. You will also learn how to negotiate effectively, close deals, and manage your time and workload effectively. The Account Management Diploma Bundle is designed for both new and experienced account managers. It is also ideal for anyone who wants to learn more about account management and the skills required to be successful in this field. The Curriculum of Account Management Bundle Course 01: Key Account Management Course Module 1: Introduction to Key Account Management Module 2: Purpose of Key Account Management Module 3: Understanding Key Accounts Module 4: Elements of Key Account Management Module 5: What Makes a Good Key Account Manager Module 6: Building and Delivering Value to Key Accounts Module 7: Key Account Planning Module 8: Business Customer Marketing and Development Module 9: Developing Key Relationships Module 10: The Importance of Record Keeping for Key Account Management Module 11: Internal KAM Aspects Module 12: The Value Proposition =========>>>>> And 13 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and international students have to pay £9.99. Enroll in this Bundle today and take your career to the next level! CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who is interested in a career in account management Account managers who want to advance their careers Business professionals who want to develop their account management skills Anyone who wants to learn more about the principles and practices of account management Requirements Our Account Management course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors: Account Manager: £35,000-£45,000 Key Account Manager: £45,000-£60,000 Account Executive: £40,000-£50,000 Customer Success Manager: £40,000-£50,000 Business Development Manager: £50,000-£60,000 Sales Manager: £60,000-£70,000 Certificates Certificate of Completion (Hard Copy) Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Key Account Management Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of Completion (PDF) Digital certificate - Included You will get the PDF Certificate for the title course (Key Account Management Course) absolutely Free!

As an organisation that takes seriously the wellbeing of our clients and recognises the significant stresses that leadership and management roles place on those that hold those positions - as well as the general mental health crisis faced across the UK - Leadership Management International (UK) have partnered with the excellent Mindcare Training to promote this Mental Health First Aider course run by Mindcare Director, Louise Larkum.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

This workshop is designed to support staff and organisations in the voluntary, community, and social enterprises (VCSEs) to consider, plan, and implement personal and professional boundaries in the workplace.