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Inventory and stock management is the process of tracking and controlling the flow of goods in and out of a warehouse. It involves everything from ordering and receiving products to storing and picking them for shipment. Effective inventory and stock management can help businesses to improve their efficiency, reduce costs, and increase customer satisfaction. If you are looking to improve your inventory and stock management, then you need to take Inventory & Stock Management course. You Will Learn The Following Things: Develop a comprehensive understanding of inventory and stock management principles. Learn effective order-picking strategies to optimise warehouse operations. Gain knowledge of warehouse automation and equipment for increased efficiency. Understand essential warehouse processes and communication strategies. Explore the future of warehousing and stay ahead of industry trends. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Inventory & Stock Management Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Inventory & Stock Management Training course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Warehouse managers and supervisors seeking to enhance their skills. Supply chain professionals looking to optimise inventory management. Individuals interested in pursuing a career in warehouse operations and logistics. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Inventory & Stock Management Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Warehouse Manager: £25,000 - £45,000 per year Supply Chain Analyst: £25,000 - £40,000 per year Logistics Coordinator: £20,000 - £35,000 per year Inventory Control Specialist: £25,000 - £40,000 per year Operations Manager: £30,000 - £60,000 per year Course Curriculum Module 01: Introduction To Warehousing Introduction To Warehousing 00:35:00 Module 02: Inventory And Stock Inventory And Stock 00:25:00 Module 03: Order Picking Strategies Order Picking Strategies 00:25:00 Module 04: Warehouse Automation And Equipment Warehouse Automation and Equipment 00:20:00 Module 05: Warehouse Processes Warehouse Processes 00:25:00 Module 06: Warehouse Communication Warehouse Communication 00:15:00 Module 07: Warehouse Layout Warehouse Layout 00:20:00 Module 08: Warehouse Safety Warehouse Safety 00:25:00 Module 09: The Future Of Warehousing The Future of Warehousing 00:20:00

When staff are new to sales it can seem daunting, especially when they have targets to meet. If the staff you need to promote your products and services get it wrong then it can knock their confidence and negatively impact how your customers see you as an organisation. This programme provides staff with the basic skills they need to sell. This course will help participants: Profile customers Research and identify potential new customers Use the consultative sales process Build effective rapport with customers Identify customer needs through effective questioning and listening Position products and services effectively Close the sale or gain commitment to further action Manage their customer portfolio to maximise sales 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Knowing your customers Who are your customers, and what do they want from you? What are your strengths, compared to your competitors? Who are your new potential customers? How do you communicate with new customers? What do you need to know about your customers before you start to sell? Making the initial approach Planning your pipeline - keeping the customers coming 3 The four-step sales process Overview of the consultative sales process Key benefits of using the consultative sales process Focusing on behaviours not targets The behaviours of a good salesperson Common pitfalls and mistakes Personal strengths and weaknesses 4 Building rapport First impressions - Mehrabian theory of communication Short cuts to building rapport Looking out for clues as to how the customer is thinking Looping back to keep the conversation flowing Acknowledging past communication Dealing with emotions such as anger Setting the agenda to keep control Getting past gatekeepers 5 Questioning and listening How to ask open questions to uncover information Left brain questions When closed question can be useful What stops us listening? The four levels of listening How to develop your listening skills 6 Presenting products and services to customers When to present Using benefits not features Making it personal Using reciprocity The tendency towards the middle Using consistency 7 Gaining commitment Testing the water Dealing with objections using ACLEO Asking for the business Getting referrals Ending with a personalised close Following-up 8 Managing your customer pipeline Spotting opportunities for cross-sales Managing your portfolio Maximising sales proactively Review meetings Customer satisfaction measures and surveys Mystery shopping 9 Putting it all together Skills practice Personal learning summary and action plans

Product Overview: Information Management Training Course Are you seeking to excel in the dynamic and competitive restaurant industry? Welcome to our comprehensive Information Management Training course designed to equip you with the essential knowledge and skills required to thrive in this fast-paced environment. Whether you're a seasoned professional or new to the industry, this course is crafted to enhance your understanding of crucial aspects vital for success. Module 1: Introduction to the Restaurant Industry In Module 1, participants will gain a foundational understanding of the restaurant industry, including its history, trends, and key players. Exploring the diverse landscape of restaurants, this module sets the stage for a comprehensive journey through various facets of restaurant management. Module 2: Menu Planning and Development Module 2 delves into the intricacies of menu planning and development, a cornerstone of restaurant success. Participants will learn how to design menus that cater to customer preferences, maximize profitability, and align with the restaurant's concept and vision. Module 3: Restaurant Operations and Service Standards Efficient restaurant operations and impeccable service standards are indispensable for customer satisfaction and business sustainability. In this module, participants will discover strategies for streamlining operations, maintaining service excellence, and upholding industry best practices. Module 4: Financial Management Understanding financial management is crucial for the prosperity of any restaurant venture. Module 4 equips participants with the knowledge and tools needed to manage finances effectively, covering topics such as budgeting, cost control, revenue management, and financial analysis. Module 5: Marketing and Promotion In Module 5, participants will explore the fundamentals of restaurant marketing and promotion. From crafting compelling marketing strategies to leveraging digital channels and fostering customer loyalty, this module equips participants with techniques to attract and retain customers in a competitive market. Module 6: Staff Management and Training Effective staff management and training are essential for fostering a positive work culture and delivering exceptional customer experiences. Module 6 provides insights into recruiting, training, motivating, and retaining talented staff, ensuring the smooth functioning of restaurant operations. Module 7: Documents Control Module 7 emphasizes the importance of meticulous document control in ensuring regulatory compliance, risk management, and operational efficiency. Participants will learn how to maintain accurate records, implement effective documentation systems, and navigate legal and regulatory requirements.   Each module combines theoretical knowledge with practical insights and case studies, enabling participants to apply concepts directly to real-world scenarios. Whether you aim to advance your career or enhance your restaurant's performance, our Information Management Training course equips you with the tools and expertise needed to thrive in the dynamic restaurant industry. Join us today and embark on a journey towards professional excellence and business success! Course Curriculum Module 1_ Introduction to the Restaurant Industry Introduction to the Restaurant Industry 00:00 Module 2_ Menu Planning and Development Menu Planning and Development 00:00 Module 3_ Restaurant Operations and Service Standards Restaurant Operations and Service Standards 00:00 Module 4_ Financial Management Financial Management 00:00 Module 5_ Marketing and Promotion Marketing and Promotion 00:00 Module 6_ Staff Management and Training Staff Management and Training 00:00 Module 7_ Human Resources Management Human Resources Management 00:00

Course Overview The hospitality industry is filled with possibilities; if you can grasp the right tactics, you can establish a flourishing career in this industry. The Hospitality Management Diploma course is here to introduce you to these tricks and help you climb the career ladder. The Hospitality Management Diploma Course will provide you with the theoretical knowledge and practical skills required in the hospitality industry. From the easy to follow modules, you will be able to identify the fundamentals of hospitality management. You will understand the recruitment and selection method. This course will help you to build your competence in front desk operations, security operations, managing service quality and more. You will grasp the strategies to meet your customers' needs and keep them content with your services.  The Hospitality Management Diploma course is a complete bundle that will teach you the ins and outs of hospitality management. Enroll in the course and kickstart your career in the relevant industry. Learning Outcomes Get valuable insights into the hotel industry Understand the recruitment and selection process followed in this industry Grasp the strategies for managing front desk operations, housekeeping and security operations. Pick up the effective skills for tourism marketing Build the essential knowledge and expertise for managing accounts Learn the tips and tricks to keep your customers satisfied Who is this course for? The Hospitality Management Diploma course is ideal for both the current and future professionals of the hospitality industry. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Hospitality Management Diploma course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Hotel Manager Tourist Group Manager Restaurant Manager Catering Manager Hospitality Management Diploma Module 01: Introduction to Hospitality Management 00:23:00 Module 02: An Overview of Hotel Industry 00:17:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:20:00 Module 04: The Process of Development and Training in Hospitality Industry 00:23:00 Module 05: Management of Front Office Operations 00:18:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:26:00 Module 07: Management of Food and Beverage Operations 00:19:00 Module 08: Management of Service Quality in Hospitality Industry 00:19:00 Module 09: Marketing in Travel and Tourism Business 00:23:00 Module 10: Accounting in Hospitality Industry 00:25:00 Module 11: Customer Satisfaction 00:22:00 Module 12: E-Hospitality and Technology 00:21:00 Mock Exam Mock Exam - Hospitality Management Diploma 00:20:00 Final Exam Final Exam - Hospitality Management Diploma 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

The principles of effective time management are applicable to all aspects of life. When successfully applied in a sales environment they can lead to improved performance, higher sales and increased customer satisfaction. All salespeople would benefit from learning the tools and techniques to introduce impactful time management to their working lives. We have developed this programme to be practical, fun and interactive. Participants will better understand how to increase the amount of time spent on high-value sales activities, be able to improve their self-motivation and ability to get more done, and be better able to plan, delegate and speed up routine tasks. This course will help participants: Learn key principles of managing sales priorities, meeting targets and getting 'everything' done! Learn proven techniques for structuring your day, week and normal routine Develop effective sales time management at the office and on the road Learn a seven-step process for setting goals and objectives in your work and personal life Understand how to make time for sales prospecting, designated call days Understand practical ways to improve your time management 1 Key principles of sales time management Course objectives and review of time log Essential principles of sales time management How do you use your time now? Reviewing your working day (from pre-course survey) Beliefs and feelings about time 2 Managing sales priorities and planning systems Managing priorities and planning systems Use organised persistence to plan your sales activity Planning your territory and prospecting activity How to use priority ratings not urgency to react to tasks 3 Dealing with distractions and communication skills Know your time 'bandits' and creating more positive habits to overcome them Making time by saying 'no' assertively and managing expectations Assertiveness techniques for handling colleagues and clients Making meetings worthwhile - preparation and planning 4 Sales goal setting and action planning Set clear, concise, and motivating sales goals and action plans How to set and use goal setting as way of managing your time and increasing results The principles of linking SMART objectives to action plans and daily activities 5 Creating results focus - every day, week, and month Batch sales tasks together, starting with emails Planning your day and week and protecting sales 'prime' time Apply the 80/20 to your sales contacts, clients, and prospects 6 Overcoming procrastination and structuring your day Understanding procrastination, what it is and how to recognise it in yourself and others How to stop procrastinating and start making progressing Build a power prospecting hour into every day Smart stuff to make more sales time: five automated tools Live the $64,000 dollar question

Step into the fast-paced world of hospitality management with this comprehensive course. Covering everything from front office operations to e-hospitality, this course equips you with the skills needed to excel in various hospitality roles. Learn to manage service quality, master marketing strategies, and navigate financial aspects in the industry.

If you want to clean up your act and clarify how to clean at a higher level, you've come to the right place. Our Cleaning Certificate program goes beyond just how to vacuum and effectively shows you how to clean a home from top to bottom. Our top-notch curriculum and detailed instruction plan were created by an industry expert and covered everything related to cleaning skills. You won't miss a thing. Interested? Home-keeping has always been challenging. With our different levels of certificates, you'll learn the tricks and secrets to being a professional cleaner. In addition, certificates improve your resume, making your home-cleaning service more valuable to your clients! Learning Outcomes The Cleaning Certificate is designed to help you develop the skills and knowledge required to enter the cleaning field. We cover topics such as cleaning equipment, products and clothing; bathroom and toilet cleaning; de-greasing and carpet cleaning; as well as dealing with non-routine waste and chemical safety. The course is not limited to a single industry but covers cleaning in all aspects of a business. Why Prefer Us? With well-researched course materials and instructor-guided videos, we'll teach you everything you need to know to become a cleaner. Earning your Cleaning Certificate is now easier than ever! With our online-only course, there's no preparation time spent in the classroom, Our innovative and engaging content keeps you relatively entertained while studying. CPDQS accredits our course, and you'll earn a certificate recognized internationally. As a bonus, you'll receive a free student ID card worth £10! Free Assessments 24/7 Tutor Support. Whether you want to change careers and pursue a career as a Cleaning Technician or want to boost your prospects of finding a higher-paying or more fitting career, studying for and gaining the skills in Cleaning couldn't be easier. The Level 5 Certificate in Cleaning course will provide you with the skills and an understanding of the legal requirements necessary to start and operate a successful cleaning business. The course is designed to give you a good grounding in the law, as well as introduce you to all aspects of personal, social and economic aspects of running a business successfully. Finally, prepare for your Level 5 Certificate In Cleaning exam by studying the module contents and reading through the mock exam before sitting the actual exam. *** Course Curriculum *** Here is the curriculum breakdown for this course: Module 01: Introduction Module 02: The Diversity of Cleaning Jobs Module 03: Equipment, Products and Clothing Module 04: House Cleaning Module 05: Food Kitchen and Commercial Kitchen Cleaning Module 06: Bathrooms and Toilets Module 07: Office Cleaning Module 08: External Surfaces and Areas Module 09: Dealing with Non-Routine Waste Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Starting a Cleaning Business and Planning for it Module 12: Running the Business with Quality Service Module 13: Customer Satisfaction Module 14: Management of Staff Module 15 Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional Equipment Assessment Process Once you have completed all the modules in the Level 5 Certificate in Cleaning course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Level 5 Certificate in Cleaning course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is open to anybody: Interested in the topic, whether it be for personal reasons or professional development. Needing training and knowledge to learn more about cleaning. Regardless of whether they have prior skills or no experience. Worried that they are not capable of fully cleaning an area or house. Wanting to learn both the methods and mindset needed to clean like an expert. Requirements You will not need any prior background or expertise to enrol in this course. Career path By completing the Level 5 Certificate in Cleaning training, you will be able to significantly demonstrate your acquired cleaning abilities and knowledge. And can give you an advantage in career progression, job applications, and personal mastery in this area. Specialist cleaning, Senior managerial Supervisory role. Starting your own cleaning business.

Customer service is the key to business success. Excellent customer service builds brand loyalty, enhances the customer's journey and meets their collective needs to keep them satisfied and coming back. This course is the ultimate beginner's guide, providing you with key skills needed for any customer-facing role. From telephone etiquette to stress management strategies, learn from the experts and fast track your career online. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes Of This Training Learn how to handle complaints professionally and with confidence Develop the essential communication skills to deal with all types of customers Know how to provide excellent customer service over the phone Understand the steps to successful stress management for the workplace Identify what your customers want and expect from your service Take your career to the next level with an accredited proficiency Progression: After completing this course you can progress towards- Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training applies to anyone who is looking to kickstart their career in a customer-facing role Requirements The Customer Service program does not require any prior knowledge This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this Training, you will have the essential skills needed to provide excellent customer service face-to-face and over the phone. Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

24-Hour Flash Sale! Prices Reduced Like Never Before!! In an era where customer loyalty is gold, understanding Customer Relationship Management (CRM) becomes essential for any business aspiring to thrive in the long run. In the UK, studies have shown that acquiring a new customer can be up to five times more expensive than retaining an existing one, highlighting the significant role of CRM in business strategies today. For this, the CRM: Customer Relationship Management at QLS Level 4 course has been designed to equip you with the skills and knowledge needed to excel in this critical field. This course explores CRM, beginning with an introduction to its importance in contemporary business. You'll learn about the Fundamentals of CRM, Strategies for Effective Implementation, and the crucial role of Data Analysis in understanding Customer Behaviour. The curriculum also covers the technical aspects of Managing Databases and the skills needed to deepen Customer Relationships and handle complaints proficiently. Moreover, a forward-looking module on the future of CRM prepares you for emerging trends and technologies in the field. Learning Outcomes of CRM - Customer Relationship Management Course: Define and explain the core principles of Customer Relationship Management (CRM). Implement effective CRM strategies to enhance customer satisfaction. Utilise data analysis and databases to gain actionable customer insights. Develop techniques for deepening customer relationships and fostering loyalty. Employ best practices for handling customer complaints professionally. Explore emerging trends and the future of CRM technology. This program is your key to unlocking long-term customer loyalty and driving business growth. By understanding and applying the principles taught in this CRM course, you'll be well-equipped to contribute to your organisation's success and advance your career. Enrol today in this CRM - Customer Relationship Management at QLS Level 4 course and gain the knowledge and expertise to become a customer service prodigy! Why Prefer this Customer Relationship Management Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 tutor support **** Course Curriculum **** Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: Fundamentals Module 03: Strategies Module 04: Data Analysis Module 05: Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future Assessment Process Once you have completed all the modules on the CRM - Customer Relationship Management course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is ideal for: Marketing professionals Sales executives Customer service staff CRM enthusiasts Requirements You will not need any prior background or expertise to enrol in this CRM Course. Career path After completing this course, you are to start your career or begin the next phase of your career. CRM Manager - £35,000 to £60,000 Customer Service Manager - £30,000 to £50,000 Sales Manager - £32,000 to £70,000 CRM Systems Administrator - £25,000 to £40,000 Certificates CPD Accredited Certificate Digital certificate - £12.99 Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Relationship Management at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Master ISO 9001:2015 Quality Management standards. From leadership to performance evaluation, this course provides a comprehensive guide to implementing effective quality management systems in your organization.