54056 Courses delivered Online

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

Overview   With the ever-increasing demand for Cyber Security in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Cyber Security may be.   Learning about Cyber Security or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Cyber Security. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Cyber Security is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by compete high in this Cyber Security course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Cyber Security course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Cyber Security course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Cyber Security, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Cyber Security, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Cyber Security, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Cyber Security course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module 01 - Introduction to Cyber Security Introduction to Cyber Security 00:00 Module 02 - Attacks, Techniques & Motivations Attacks, Techniques & Motivations 00:00 Module 03 - Exploitation Exploitation 00:00 Module 04 - Malicious code Malicious code 00:00 Module 05 - Legal, Ethical & Professional Practice Legal, Ethical & Professional Practice 00:00 Module 06 - Present day tools Present day tools 00:00

Overview With the ever-increasing demand for Warehouse Management in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Warehouse Management may be. Learning about Warehouse Management or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Warehouse Management. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Warehouse Management is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Warehouse Management course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Warehouse Management course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Warehouse Management course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Warehouse Management, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Warehouse Management, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Warehouse Management, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Warehouse Management course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module-1-Introduction-to-Warehouse-Management Introduction to Warehouse Management 00:00 Module-2-Arranging-warehouse-systems Arranging warehouse systems 00:00 Module-3-Warehousing-and-Conveying-Principles Warehousing and Conveying Principles 00:00 Module-4-Storage-and-Handling-Equipment Storage and Handling Equipment 00:00 Module-5-Performance-Management Performance Management 00:00 Module-6-Health-and-Safety Health and Safety 00:00

Overview With the ever-increasing demand for Health and Wellness in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Health and Wellness may be. Learning about Health and Wellness or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Health and Wellness . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Health and Wellness is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Health and Wellness course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Health and Wellness course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Health and Wellness course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Health and Wellness , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Health and Wellness , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Health and Wellness , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Health and Wellness course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Chapter 1 The Baby Boomers The Baby Boomers 00:00 Chapter 2 Baby Boomer Trends Baby Boomer Trends 00:00 Chapter 3 Market Demands of the Boomers Market Demands of the Boomers 00:00 Chapter 4 Health and Wellness in the Network Marketing Industry Health and Wellness in the Network Marketing Industry 00:00 Chapter 5 Network Marketing Trends and Phrases Network Marketing Trends and Phrases 00:00 Chapter 6 Building Your Own Product Awareness Building Your Own Product Awareness 00:00

Overview With the ever-increasing demand for Physiotherapy in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Physiotherapy may be. Learning about Physiotherapy or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Physiotherapy . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Physiotherapy is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Physiotherapy course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Physiotherapy course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Physiotherapy course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Physiotherapy , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Physiotherapy , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Physiotherapy , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Physiotherapy course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module 1 - Introduction to Physiotherapy Introduction to Physiotherapy 00:00 Module 2 - The Standards for Physiotherapists The Standards for Physiotherapists 00:00 Module 3 - The Physiotherapy Interventions The Physiotherapy Interventions 00:00 Module 4 - Sports Physiotherapy Sports Physiotherapy 00:00 Module 5 - Neurological Physiotherapy Neurological Physiotherapy 00:00 Module 6 - Musculoskeletal Physiotherapy Musculoskeletal Physiotherapy 00:00 Module 7 - Respiratory Physiotherapy Respiratory Physiotherapy 00:00 Module 8 - Paediatric Physiotherapy Paediatric Physiotherapy 00:00 Module 9 - Building a Career as a Physiotherapist Building a Career as a Physiotherapist 00:00

Overview One of the highest in-demand topics in the world right now is Payroll . People with a strong grasp of this topic are valued in the workplace and beyond. From small businesses to large corporations, the Payroll skills are needed everywhere. Keeping that in mind, this online training is designed to make you successful by presenting you with this skill. Follow your dreams with this wonderful learning opportunity.   Whether you are brand new to the world of Payroll , or you have training and knowledge of the subject to some extent and looking to improve your skills, this course can truly help you. By the time you finish the Payroll course, you will have a sound grasp of Payroll .   You can take the course at your own pace, as there is no time limit or deadlines to complete the courses. You will have access to the course for your lifetime. You can also access the course from any device, including tablets, computers, and mobiles, as long as you have access to the internet.   The lessons in this course are prepared in a bite-sized manner. It makes the course very convenient for you to stop and start whenever you want. This method helps you to study whether you have some time on your hands or you have less than 10-15 minutes.   The course is for you if you are: Currently working in the field of Payroll An aspiring professional of this field, An enthusiast of the subject, Just want to develop a skill to make yourself more marketable, Want to learn new skills as part of a hobby.   But, we won't discourage anyone from taking the Payroll course even if you do not meet the above criteria.   Career Path   The Payroll course is perfect for anyone who wishes to have their dream career in this field. Learn this skill, boost your CV, and go after the job you want. Complete the course, thus gaining a highly valuable skill that will assist you to shine in your career. Course Curriculum Module-1--Computing-Wages-and-Salaries.pdf Computing-Wages-and-Salaries.pdf 00:00 Module-2-Social-Security-Taxes.pdf Social-Security-Taxes.pdf 00:00 Module-3-Income-Tax-Withholding.pdf Income-Tax-Withholding.pdf 00:00 Module-4-Unemployment-Tax-Acts.pdf Unemployment-Tax-Acts.pdf 00:00 Module-5---Grasping-Bookkeeping-and-Accounting-Basics.pdf Grasping-Bookkeeping-and-Accounting-Basics.pdf 00:00 Module-6---Choosing-an-Accounting-Method.pdf Choosing-an-Accounting-Method.pdf 00:00 Module-7---Keeping-the-Books.pdf Keeping-the-Books.pdf 00:00 Module-8---Tracking-Purchases.pdf Tracking-Purchases.pdf 00:00

Overview With the ever-increasing demand for Learning Disabilities in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Learning Disabilities may be. Learning about Learning Disabilities or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Learning Disabilities . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Learning Disabilities is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Learning Disabilities course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Learning Disabilities course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Learning Disabilities course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Learning Disabilities , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Learning Disabilities , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Learning Disabilities , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Learning Disabilities course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Chapter 1 Learning Disabilities - History and Background Learning Disabilities - History and Background 00:00 Chapter 2 Learning Strategies Learning Strategies 00:00 Chapter 3 What are Learning Disabilities What are Learning Disabilities 00:00 Chapter 4 Working Through Learning Disabilities Working Through Learning Disabilities 00:00

Overview With the ever-increasing demand for Business Brain in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Business Brain may be. Learning about Business Brain or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Business Brain . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Business Brain is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Business Brain course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Business Brain course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Business Brain course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Business Brain , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Business Brain , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Business Brain , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Business Brain course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Business Brain Chapter 1 Which Mindset Do You Have.docx Which Mindset Do You Have.docx 00:00 Business Brain Chapter 2 Perusing The Dream.docx Perusing The Dream.docx 00:00 Business Brain Chapter 3 Learn To Listen to Customers.docx Learn To Listen to Customers.docx 00:00 Business Brain Chapter 4 Be A Good Provider.docx Be A Good Provider.docx 00:00 Business Brain Chapter 5 Find A Mentor And Coaching.docx Find A Mentor And Coaching.docx 00:00

Overview With the ever-increasing demand for Digital Photography in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Digital Photography may be. Learning about Digital Photography or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Digital Photography . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Digital Photography is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Digital Photography course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Digital Photography course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Digital Photography course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Digital Photography , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Digital Photography , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Digital Photography , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Digital Photography course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Chapter 1_ Starting Photography Starting Photography 00:00 Chapter 2_ Making Money Making Money 00:00 Chapter 3_ The Next Level The Next Level 00:00

Overview With the ever-increasing demand for Health & Care in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Health & Care may be. Learning about Health & Care or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Health & Care . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Health & Care is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Health & Care course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Health & Care course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Health & Care course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Health & Care , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Health & Care , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Health & Care , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Health & Care course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Chapter 1_ Mental Illness Mental Illness 00:00 Chapter 2_ Common Mental Illnesses Common Mental Illnesses 00:00 Chapter 3_ Behavioural Issues Behavioural Issues 00:00