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**Don't Spend More; Spend Smarter** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Facilitation Skills Now Give a compliment to your career and take it to the next level. This Facilitation Skills will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this will help you keep ahead of the pack. The Facilitation Skills incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Facilitation Skills expertise and essential knowledge, which will assist you in reaching your goal. Further, this will add extra value to your resume to stand out to potential employers. Along with this Facilitation Skills course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Facilitation Skills Bundle Consists of the following Premium courses: Course 01: Facilities Management Course 02: Online Meeting Management Course 03: Quality Management Course 04: Diploma in Lean Process and Six Sigma Course 05: SAP Controlling (CO) - Product Costing S4HANA Course 06: Process Improvement: Reduce Waste Course 07: Compliance & Business Risk Management Course 08: Performance Management Course 09: People Management Skills Level 3 Course 10: Workplace Confidentiality Course 11: Document Control Benefits you'll get choosing Apex Learning for this Facilitation Skills: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the Facilitation Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Curriculum of Facilitation Skills Bundle Course 01: Facilities Management Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 02: Online Meeting Management Module 01: Planning and Preparation Module 02: Online Meeting Platforms Module 03: Meeting Etiquette and Tips Course 03: Quality Management Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma and many more ... Course 04: Diploma in Lean Process and Six Sigma Module 1: Understanding Lean Module 2: The Lean Culture Module 3: The Five Principles of Lean Module 4: Value and Waste Module 5: Value Stream Mapping (VSM) Module 6: The Principles of Flow and Pull Module 7: Overview of Six Sigma Module 8: The Define Phase Module 9: The Measure Phase Module 10: The Analyse Phase Module 11: The Improve Phase Module 12: The Control Phase Course 05: SAP Controlling (CO) - Product Costing S4HANA Section 1: Introduction Section 2: Material Master Data and Pricing Controls Section 3: BoM, Activities and Routing Section 4: Overheads in Costing Section 5: Costing Sheet Section 6: Costing Variant Section 7: Routing and Work Centres Section 8: Cost Component Structure Section 9: Execution of Standard Cost Estimation Course 06: Process Improvement: Reduce Waste Section 01: Introduction Section 02: Fundamentals of Waste Section 03: The 8 Wastes Section 04: VA vs. NVA Section 05: Process Mapping Tools Section 06: Case Study Section 07: Close Out Course 07: Compliance & Business Risk Management Module 1: Introduction to Compliance Module 2: Five basic elements of compliance Module 3: Compliance Management System (CMS) Module 4: Compliance Audit Module 5: Compliance and Ethics Module 6: Risk and Types of Risk and many more ... Course 08: Performance Management Section 01: Introduction Section 02: Performance Section 03: Key Performance Indicators Section 04: Reporting Section 05: Rewarding Section 06: Conclusion Course 09: People Management Skills Level 3 Module 01: Introduction to Human Resources Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and Safety at the Workplace Module 08: Employee Termination Module 09: Employer Records and Statistics Module 10: Essential UK Employment Law Course 10: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 11: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents and many more ... CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Facilitation Skills bundle. Students Graduates Job Seekers Job Holders Requirements Our Facilitation Skills course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

4 hours of coaching to support the setting up of an effective Circle of Friends

Duration 5 Days 30 CPD hours This course is intended for This hands-on course is geared for experienced DBAs new to Oracle 19c, who can work in Linux and have basic experience with SQL scripting. Overview This course combines expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment led by our Oracle Certified expert facilitator, students will learn how to: How to use tools to access an Oracle Database Generate database creation scripts by using DBCA How to create a container database (CDB) by using the CREATE DATABASE command Learn about Startup and shut down Oracle databases Initialization parameter files and initialization parameters Tools that are used to administer Oracle Net Services How to use the Oracle Connection Manager Control utility to administer Oracle Connection Manager How to create a new PDB from the PDB seed. Logical and physical storage structures in an Oracle database Usage of Oracle Database features that save space Explanation of DML and undo data generation Learn about general architecture of Oracle Data Pump and SQL*Loader How to use SQL*Loader to load data from a non-Oracle database (or user files) Bonus Content / Time Permitting: Explanation of maintenance windows Bonus Content / Time Permitting: Employ basic monitoring procedures and manage performance Oracle 19C Database Administration I (Oracle DBA I) is a comprehensive, hands-on course provides concrete information on the design of an Oracle Database instance and database, allowing you to manage your database investment. In this class, you will learn how to create database storage structures that align with your requirements and business models. You will also learn how to create users and administer databases as well as harden the databases to meet your business requirements. This is the foundational course for learning about Oracle Database and it does not assume prior knowledge or Oracle technologies, however you should have incoming experience working with SQL, and be comfortable with Linux and working from the command line. This training is NOT Official Oracle University training. This is independent, adjustable content that aligns with current topics, skills and tools that participants need to excel in these areas. Introduction to Oracle Database Oracle Multitenant Container Database Oracle Database Instance Configurations Database Sharding Oracle Database Server Accessing an Oracle Database Oracle Database Tools Database Tool Choices SQL Developer Enterprise Manager Database Express Creating an Oracle Database by Using DBCA Planning the Database Choosing a Database Template Configuration Assistant Creating an Oracle Database by Using a SQL Command Creating a Container Database Enable Pluggable Database Starting Up and Shutting Down a Database Instance Starting the Oracle Database Instance Shutting Down an Oracle Database Instance Opening and Closing PDBs Managing Database Instances Investigating Initialization Parameter Files Viewing Initialization Parameters by Using SQL*Plus Modifying Initialization Parameters by Using SQL*Plus Viewing Diagnostic Information Oracle Net Services Overview Oracle Net Services Components Oracle Net Listener Configuring Naming Methods Configuring the Oracle Network to Access a Database Creating a Net Service Name for a PDB Configuring and Administering the Listener Exploring the Default Listener Creating a Second Listener Connecting to a Database Service Using the New Listener Configuring a Shared Server Architecture Configuring Shared Server Mode Configuring Clients to Use a Shared Server Configuring Oracle Connection Manager for Multiplexing and Access Control Oracle Connection Manager Processes Filtering Rules Session Multiplexing Creating PDBs Creating a New PDB from the PDB Seed Cloning Remote PDBs in Hot Mode Relocating PDBs Managing PDBs Renaming a PDB Setting Parameter Values for PDBs Database Storage Overview Logical and Physical Database Structures Tablespaces and Data Files Types of Segments Monitoring Tablespace Space Usage Creating and Managing Tablespaces Viewing Tablespace Information Creating a Tablespace Managing Temporary and Permanent Tablespaces Improving Space Usage Managing Space in Tablespaces Using Compression Enabling the Resumable Space Allocation Feature Creating and Managing User Accounts Creating Common and Local Users Creating a Local User for an Application Exploring OS and Password File Authentication Configuring Privilege and Role Authorization Granting a Local Role (DBA) to PDBADMIN Using SQL*Developer to Create Local Roles Configuring User Resource Limits Using SQL*Developer to Create a Local Profile & Users Configuring a Default Role for a User Implementing Oracle Database Auditing Enabling Unified Auditing Creating Audit Users Creating an Audit Policy Introduction to Loading and Transporting Data General Architecture Oracle Data Pump SQL Loader Loading Data into a PDB from an External File Moving Data from One PDB to Another PDB Transporting a Tablespace Using External Tables to Load and Transport Data Querying External Tables Unloading External Tables Automated Maintenance Tasks Overview Automated Maintenance Tasks Maintenance Windows Predefined Maintenance Windows Bonus: Managing Tasks and Windows Enabling and Disabling Automated Maintenance Tasks Modifying the Duration of a Maintenance Window Bonus: Database Monitoring and Performance Tuning Overview Performance Planning Considerations Automatic Workload Repository (AWR) Advisory Framework Bonus: Monitoring Database Performance & Processes Server-Generated Alerts Setting Metric Thresholds Performance Monitoring Examining the Database Background Processes Bonus: Tuning Database Memory Viewing Memory Configurations Bonus: Analyzing SQL and Optimizing Access Paths Using the Optimizer Statistics Advisor

About this Virtual Instructor Led Certificate Training Course (VILT) Asset maintenance and equipment reliability teams play a significant role to ensure that there is no room for downtime and losses in production. They are often recognised for their contribution and ability to keep assets running productively in today's organisations. The Certificate in Asset Management Virtual Instructor Led Training (VILT) course will provide those involved in Asset Management with a full explanation of the key processes to manage assets across their lifecycle. This recognised VILT course has been designed to equip participants with practical skills to take back to work. This VILT course enables participants to ensure their organisation's assets are realising their full value in support of the organisation's objectives. Accredited by the Institute of Asset Management (IAM), this VILT course will prepare participants to sit for the IAM Asset Management Certificate qualification. The IAM exam is offered as an option for participants of this VILT course. Training Objectives By the end of this VILT course, participants will be able to: Understand the key principles, tools and terminology of Asset Management, and demonstrate how it will benefit your organisation Gain familiarity in the application of ISO 55000 in practice Access a range of models that will support the implementation of asset management in your organisation Assess your understanding of the current tools and concepts applied in Asset Management Capture new ideas and skills that will enhance performance and be better prepared for the Institute of Asset Management (IAM) Certificate Examination Target Audience This VILT course will benefit maintenance managers, operations managers, asset managers and reliability professionals, planners and functional specialists. It will also be useful for facilities engineers, supervisors/managers and structural engineers/supervisors/ and managers. IAM Qualifications Syllabi This document details the scope of the individual topics which comprise the examination modules, and how the exams are assessed. It is important that prospective candidates understand the scope of the modules to determine the preparation required. Download here IAM Qualifications Candidate Handbook This handbook provides more detailed information on registering as a candidate, learning resources, training courses, booking an exam, exam regulations and what happens after an exam - whether you are successful or unsuccessful. Download here Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 breaks of 15 minutes per day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total) Other than world-class visuals and slides, this VILT course will include a high level of interaction between the facilitator and participants and group discussion among the participants themselves. There will be a number of exercises & quizzes to demonstrate key points and to give participants the chance to apply learning and appreciate key aspects of best practice. Participants will also have the chance to share examples from their own experience, discuss real problems they are facing and develop actions for improvement when they return to work. Examples of the exercises that are used in this VILT course are as follows: Exercises: Aligning Assets to Business Objectives, Planning for Contingencies, Understanding Function and Failure. Group exercises: Asset Management Decision Making, Incident Review & Operations Optimisation. The workshop content will be adjusted based on the discussions, interests and needs of the participants on the course. Trainer Your expert course leader is a is a highly experienced in maintenance and turnaround specialist. He is a Chartered Mechanical Engineer, having spent 19 years working for BP in engineering, maintenance and turnaround management roles. During this time, he worked on plants at all ages in the lifecycle, from construction, commissioning and operating new assets to maintaining aging assets and decommissioning. He has taken roles in Projects, Human Resources and Integrity Management which give real breadth to his approach. He also specialized in Continuous Improvement, gaining the award of International Petrochemical Coach of the year. He stays up to date with the latest industrial developments through his consulting support for major clients. He is also the Asset Management lead and a VILT specialist, having delivered over 70 days of VILT training in the last year. He has an engaging style and will bring his current industrial experience, proficiency of VILT techniques and diverse content, gathered from a comprehensive training portfolio, to deliver a distinctive training experience. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Duration 2 Days 12 CPD hours This course is intended for The audience for this course includes professionals who are new to Looker who are interested in leveraging Looker for data analysis, visualization, and reporting. The course is designed for individuals seeking to gain a comprehensive understanding of Looker's functionalities and apply these skills in their organizations to drive data-driven decision-making. Overview This course combines expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment led by our expert facilitator, you'll explore and gain: Comprehensive understanding of Looker's platform: Gain a solid foundation in Looker's key features, functionality, and interface, enabling you to navigate and utilize the platform effectively for your data analysis and visualization needs. Mastery of LookML and data modeling: Develop proficiency in Looker's unique data modeling language, LookML, to create customized and efficient data models that cater to your organization's specific requirements. Expertise in creating insightful Explores: Learn to build, customize, and save Explores with dimensions, measures, filters, and calculated fields, empowering you to analyze your data and uncover valuable insights. Proficiency in dashboard design and sharing: Acquire the skills to design visually appealing and informative dashboards, share them with different user roles, and schedule exports to keep stakeholders informed and up-to-date. Enhanced content organization with folders and boards: Understand how to effectively use folders and boards to organize, manage, and discover content within Looker, making it easily accessible for you and your team. Optional: Advanced visualization techniques for impactful storytelling: Master advanced visualization techniques, including customizations with HTML, CSS, and JavaScript, and interactive visualizations using Looker's API, to create compelling data stories that resonate with your audience. Discover the power of data analytics and visualization with our hands-on, two-day introductory course Looker Bootcamp: Analyzing and Visualizing Data with Looker. Designed for professionals who want to unlock valuable insights from their data, this immersive training experience will guide you through Looker's cutting-edge features and provide you with the essential skills to create engaging, interactive, and insightful reports and dashboards. Our experienced trainers will take you on a journey from the fundamentals of Looker and its unique data modeling language, LookML, to advanced visualization techniques and content organization strategies, ensuring you leave the course equipped to make data-driven decisions with confidence. Throughout the course, you will have the opportunity to participate in practical exercises and workshops that will help you apply the concepts and techniques learned in real-world scenarios. You will explore the potential of Looker's Explores, dive into LookML's capabilities, and master the art of dashboard design and sharing. Learn how to organize and manage your content with folders and boards and harness the power of advanced visualization techniques to make your data come alive. Getting Started with Looker Overview of Looker and its key features Navigating the Looker interface Looker terminology and basic concepts Connecting to Data Sources Setting up and managing data connections Exploring database schemas Understanding LookML: Looker's data modeling language Creating and Customizing Explores Building and customizing Explores Adding dimensions, measures, and filters Creating calculated fields Saving and organizing Explores Data Visualization Creating visualizations using Looker's visualization library Customizing chart types, colors, and labels Displaying visualizations in dashboards Introduction to Looker's API for custom visualizations Advanced Explores and LookML LookML refresher and best practices Creating derived tables and data transformations Managing access controls and data permissions Organizing and Sharing Content with Folders and Boards Introduction to folders and boards in Looker Creating and managing folders for organizing content Setting up boards for easy content discovery Sharing folders and boards with different user roles and permissions Dashboard Design and Sharing Best practices for dashboard design Adding, arranging, and resizing visualizations Scheduling and exporting dashboard data Advanced Visualization Techniques Customizing visualizations with HTML, CSS, and JavaScript Creating interactive visualizations using Looker's API Integrating Looker visualizations with other tools Hands-on Workshop and Project Participants work on a guided project to apply the skills learned Trainer provides individual support and guidance Project Presentations, Q&A, and Training Wrap-up Additional course details: Nexus Humans Looker Bootcamp: Analyzing and Visualizing Data with Looker (TTDVLK02) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Looker Bootcamp: Analyzing and Visualizing Data with Looker (TTDVLK02) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Everything a Project Manager Needs to Know to Maximize the Value of One-on-One Time

Level 2 Accredited Assistant Life Mechanic Training Be better equipped to support other people to become their own life mechanic using The Life Garage tools.

In the ever-evolving landscape of UK homes, a recent surge in DIY home improvement projects has captured the imagination of homeowners nationwide. As more individuals seek to infuse their living spaces with personality and functionality, there's a growing need for a comprehensive guide to crafts, DIY, and home improvement. Our Crafts, DIY and Home Improvement carefully curated course brings together a diverse range of skills, from gold leaf and acrylic painting techniques to the fundamentals of jewellery design and the mastery of carpentry. Whether you're looking to refresh your living space or embark on a creative journey, this Crafts, DIY and Home Improvement course is your passport to transforming houses into homes with style and flair. This Crafts, DIY and Home Improvement Bundle Consists of the following Premium courses: Course 01: DIY Home Improvement Course 02: How to Gold Leaf & Acrylic Painting Ideas Over Gold Leaf Course 03: Creative Card Making / Handmade Greeting Card Course 04: Jewellery Design Fundamentals: Crafting Beautiful Ornaments Course 05: Architectural & Interior Design: Modern and International Design Course 06: Crochet for Beginners Course 07: Interior Design: Styling & Staging Course 08: Coffee Training: From Bean to Brew, the Art of Coffee Course 09: Curtains & Blinds in Interior Design Course 10: Creating Children's Room: Kids Rooms Interior Design Course 11: Interior Design: Space Planning Course 12: Diploma in Carpentry Course Course 13: Mastering the Art of Floral Design and Arrangement Course 14: Welding Course 15: Domestic Plumbing Course 16: Diploma in Furniture Restoration & Upholstery Training Course 17: Woodwork Training: Mastering the Art of Wood Crafting Course 18: Homesteading Diploma Course 19: ETSY Marketing and Business Course 20: Home Decoration and Refurbishment 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes: Upon completion of this Crafts, DIY and Home Improvement bundle, you should be able to: Develop expertise in gold leaf application and acrylic painting techniques. Create unique and personalised handmade greeting cards and ornaments. Gain fundamental knowledge in jewellery design for crafting beautiful adornments. Acquire skills in architectural and interior design with a focus on modern aesthetics. Master the art of carpentry, furniture restoration, and upholstery. Understand the principles of space planning and interior styling for effective room design. Unlock the secrets of modern interior design, delve into the art of crafting beautiful ornaments, and discover the intricacies of wood crafting and welding. From creating bespoke greeting cards to mastering the subtleties of domestic plumbing, our Crafts, DIY and Home Improvement course empowers you to take control of your living space. Join us on this exciting journey, where creativity meets craftsmanship, and every home improvement dream becomes a tangible reality. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to transform their living spaces with creativity. DIY enthusiasts eager to learn diverse crafting techniques. Homeowners looking to enhance their interior design skills. Creatives interested in developing unique handmade items. Those passionate about mastering practical carpentry and wood crafting. Anyone aiming to add a personal touch to home decoration and refurbishment. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Crafts, DIY and Home Improvement course, all you need is - A smart device A secure internet connection And a keen interest in Crafts, DIY and Home Improvement Career path Freelance Interior Designer: •25,000 - •40,000 per annum. Craft Workshop Instructor: •22,000 - •35,000 per annum. Furniture Restoration Specialist: •24,000 - •38,000 per annum. DIY WorkshopFacilitator: •20,000 - •32,000 per annum. Carpentry Consultant: •28,000 - •45,000 per annum. Home Décor Blogger/Influencer: Earnings vary based on popularity. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Unlock the power of effective negotiation. Gain essential skills to navigate complex deals, build lasting partnerships, and achieve optimal outcomes. Course overview Duration: 1 day (6.5 hours) This course is designed for those who need to understand and be able to use essential negotiation skills to make them more effective in their role. Externally you maybe negotiating with suppliers, customers, regulatory authorities and other organisations. Internally you will be negotiating with stakeholders, colleagues, and team members which could be for resources, time, budget or facilities. Being able to negotiate agreements that are acceptable to all parties requires skill and is essential to maintain healthy, functional relationships. This will be a facilitated workshop designed to be flexible to achieve the desired outcome. We will achieve the objectives through a mixture of facilitated discussion, interactive exercises designed to give insight and facilitator input. During the day we will deal with the stages of a negotiation from preparation to closing. Individuals will get the opportunity to practice the skills needed to create win-win outcomes through a number of generic but realistic scenarios. Objectives By the end of the course you will be able to: State the principles of effective negotiation Prepare effectively for different types of negotiation Set negotiation objectives and identify what can be ‘traded’ Explain how assertiveness and influencing skills can affect outcomes Deploy appropriate strategies and tactics to achieve the best results Use different techniques to deal with difficult customers and difficult situations Content Influencing Seek first to understand, and then be understood The importance of understanding the other party’s position and how to do it The power of non-verbal communication Dealing with difficult customers and difficult situations whilst maintaining a positive relationship How to approach negotiations Identifying potential negotiations and preparing for potential outcomes Aiming for results which deliver win/win outcomes Developing a win/win mindset and behaviours Rights and responsibilities of negotiators Setting Negotiation Objectives Clarifying essential, desirable and ideal objectives Assessing the most favoured, realistic target and walk away positions The Negotiation Process The importance of preparation Creating an opening proposal Where to pitch the opening proposal Bargaining/Trading - Gaining Momentum Knowing your parameters – what can be traded? Choosing a strategy and tactics Dealing with questionable tactics and ploys Building rapport – the communication process Asking the right questions and active listening Being assertive, demanding your rights and ensuring you meet your responsibilities Closing Techniques Trial and actual closing techniques Signalling Summarising and documenting the agreement Follow up and implementation of the deal

The Birth of the Industrial Revolution in Britain 1707 to 1830   Course Description   Introduction The Industrial Revolution started in Britain in the eighteenth century. A number of factors converged to create the conditions for developments in industry and science. Agricultural improvements created a cadre of wealthy landowners with money to invest. Improved educational opportunities, particularly in Scotland, created a broader set of young people with ideas and ambition. Greater religious freedom allowed individuals of talent to develop businesses. Interest in science and technology blossomed and the birth of the coffee house culture brought people with ideas into the orbit of those with money. But it was not all rosy. The new culture of ideas and experimentation was almost entirely limited to men. A woman’s place was seen to be in the home. At the same time the slave trade flourished providing much of the wealth for investment and, shamefully, Britain was a key facilitator in this odious business – and there were few voices of dissent at the time. And the poor lived short and brutish lives of hard physical work in grim conditions with an inadequate diet and very little healthcare. In this course I am going to take you through the key milestones of the early industrial revolution – in the textile industry, in coal mining and iron production, in civil engineering; in the development of steam power and the birth of the railways.     Course Pre-Requisites There are no course pre-requisites.     What Students will Learn The history of the industrial revolution in Britain from 1707 to 1830 The factors that created the conditions for the industrial revolution Developments in the textile industry in the eighteenth century The development of steam as a source of power The birth of steam locomotion Developments in coal, coke and iron Civil engineering in the eighteenth century Scientific developments in the eighteenth century     Curriculum SS1 The Birth of the Industrial Revolution 6 mins SS2 The Textiles Revolution 13 min SS3 The Birth of the Steam Engine 10 mins SS4 The Age of Steam Locomotion 14 mins SS5 Fuelling the Industrial Revolution 10 mins SS6 The Engineering Revolution 6 mins SS7 The Scientific Revolution 18 mins SS8 Black Lives during the Industrial Revolution 5 mins SS9 The Birth of the Industrial Revolution 2 mins SS10 The Industrial Revolution History Quiz 19 mins   Total time: 1 hour 44 minutes     Additional Resources None     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in finance processes. Ross is also a professional author of online training courses for accountants. Ross lives in Scotland with his wife, daughter and Cocker Spaniel