Booking options
£37
£37
On-Demand course
If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time.
They may be for
Goal setting
Performance review – formal and informal
Tasking and progress monitoring
Briefing
Problem-solving and addressing issues
Care and support
Guidance
Coaching or mentoring
Performance feedback
…Even reprimands
But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training.
So, in this course, we’ll cover:
The different types of one-on-one meeting
Planning and preparing your meeting
Putting together an effective agenda
How to build rapport
How men and women each perceive a mixed meeting – with advice for each
How to listen well
Questioning skills
How to adapt to the range of meeting types you’ll need as a manager, project manager, or team leader.
As a result, you’ll be able to:
Select the most effective style for your one-on-one meeting
Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need
Lead a meeting that flows naturally
Choose the most suitable room layout for your meeting
Build and strengthen professional rapport with the other person
Avoid the traps of the male-female one-on-one dynamic
Listen deeply, and ask insightful questions
Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands.
Prior Experience
The only prior experience you need is some exposure to organizational life.
However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on..
Who is this course for?
Supervisors who need to guide and support colleagues
Managers who need to set expectations, and monitor performance
Professionals who need to meet with other professionals and workplace contacts
Leaders who want to coach, mentor, and give feedback to colleagues
... anyone in the world of work who has to take the lead in a one-on-one meeting
Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict.
Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small.
Mike is supported by Felicity Dwyer
Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK.
Dr Mike Clayton
Mike Clayton has been a successful and innovative project manager.
He has led large project teams and managed large groups as a Senior Manager at international consulting firm, Deloitte.
And he has coached and trained many thousands of project managers.
Welcome and Introduction
One-on-One Meetings - Promo (2:34)
Welcome to the Course (2:45)
Why One-on-One Meetings are so Important (3:21)
Reasons to Meet (2:52)
Meetings are Conversations: Types of Conversations (4:16)
Activity Number 1: Thinking about Your Meetings
Preparation and Planning for Your One-on-One Meeting
Planning your One-on-One Meetings (4:09)
How to Prepare for a One-on-One Meeting (2:31)
Preparing your Agenda (5:03)
Activity Number 2: Plan Your Next Meeting
Activity Number 3: Prepare Your Agenda for Results
Running Your One-on-One Meeting
The Five Stages of a Meeting (4:12)
Meeting Room Layout (6:36)
Rapport Building Skills (4:12)
The Male-Female Dynamic (1:20)
The Male-Female Dynamic - from His Perspective (4:52)
The Male-Female Dynamic - from Her Perspective (2:11)
Questioning Skills (8:29)
Listening Skills (5:55)
Activity Number 4: Meeting Skills Inventory Part 1
When does the course start and finish?The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.