If you're unsure of how to best approach a tough conversation, then this course is perfect for you. Having difficult conversations or handling challenging people may never be easy, but there are a few techniques that you can comfortably adapt to make those conversations both productive and as trouble-free as possible. Janets is offering this course for learners who want to master the skills to assertively handle any nature of challenging discussions and know the appropriate words to state at those points. Throughout the course, you will know how to start a conversation, and how the conversation can adjust the complicated situation, without forming an irreparable barrier between you and the person/persons. Besides, you will learn to manage the emotions in the discussion and ensure your tone of voice signals discussion and not an inquisition. In just 24 minutes, you will: Understand the situation and develop your conversational skill to resolve the difficulties effortlessly Utter the suitable words so that the conversation goes as smoothly as possible Know the appropriate actions to shape opinions and control behaviour Develop active listening skills and respond appropriately Be able to ask open and supportive questions and close a difficult conversation with a positive mindset Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Dealing with Difficult Conversations is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Managers Team Leaders Office Executives Office Administrators Employees Businesspeople Secretaries Receptionists Course Content Introduction Introduction - Welcome from Alan Stevens FREE 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Mastering the strategies for a high level of productivity will help your career progression and also bring positive changes in your personal life. Learn the secrets of becoming more productive with the Productivity Machine: Time Management and Productivity Hacks course. In this valuable course, you will learn effective techniques for boosting your productivity. The course will introduce you to the elements that can reduce the capacity to work. Then you will learn the process of using your willpower for better productivity. After that, the course will focus on the 5 effective productivity booster steps. Then you will learn about the significance of delegation. Finally, the course will teach you the strategies to stop procrastination. This is an excellent chance to elevate your productivity. So, enrol today! Key Learnings Learn about the factors that can hamper your productivity Understand how to use your willpower to be more productive Familiarise yourself with the five stages of ultimate productivity Learn about the importance of delegation and saying no Develop the ability to avoid procrastination Why Choose to Study the Productivity Machine: Time Management and Productivity Hacks Course with Janets: Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assignment Certificationâ Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £4.99. Print copy by post is also available at an additional cost of £9.99 and same for PDF and printed transcripts. Who Is This Course For: The Productivity Machine: Time Management and Productivity Hacks course are suitable for all kinds of professionals. Anyone who wants to manage their time more proficiently can join the course. There are no requirements to enrol, individuals with laptops, smartphones, tabs or other smart devices with internet connections can join the course. Career Path Training offered by the Productivity Machine: Time Management and Productivity Hacks course could potentially benefit a range of roles, but would particularly enhance careers in Managers Supervisors Directors Officers Teachers Course Content Productivity Machine: Time Management and Productivity hacks What You Will Learn In This Course 00:01:00 The Productivity Killers & How To Overcome Them 00:04:00 The Right Way to Use Your Willpower To Be More Productive 00:01:00 The Magic Of Planning Your Day The Right Way 00:02:00 5 Steps To Unlimited Productivity 00:07:00 What You Should Do When You Arrive at The Office 00:06:00 How to Enter the FLOW to Unleash Your Productivity & Results 00:02:00 Delegate & Say No For More Productivity 00:04:00 Your Time in The Morning For More Productivity 00:04:00 How To Kill Procrastination 00:02:00 Recap + More Productivity Advice 00:05:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Register on the Difficult Conversations: How To Become a Master of Them today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Difficult Conversations: How To Become a Master of Them course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Difficult Conversations: How To Become a Master of Them course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Difficult Conversations: How To Become a Master of Them course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Difficult Conversations Introduction - Welcome from Alan Stevens 00:02:00 Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 How to Close a Difficult Conversation 00:02:00 Conclusion Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Embark on a journey of learning the art of Shiatsu massage in this introductory course. Dive into the fundamental techniques and principles of Shiatsu, covering both prone and supine massage sequences. With a focus on hands-on practice and advanced techniques, you'll develop a foundational understanding of Shiatsu massage and its therapeutic benefits. Learning Outcomes: Discover the essence and philosophy of Shiatsu massage. Master basic Shiatsu techniques for effective massage. Learn a complete massage sequence for prone position. Understand the principles of supine Shiatsu massage. Practice and refine your massage skills with hands-on experience. Explore advanced Shiatsu techniques to enhance massage outcomes. Develop a holistic understanding of energy flow and pressure points. Gain confidence in applying Shiatsu principles for relaxation and healing. Why buy this Shiatsu Massage for Beginners? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Shiatsu Massage for Beginners you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Shiatsu Massage for Beginners course is ideal for Individuals curious about holistic massage techniques. Beginners interested in learning Shiatsu massage fundamentals. Massage enthusiasts seeking a unique approach to bodywork. Health and wellness practitioners looking to expand their skill set. Prerequisites This Shiatsu Massage for Beginners was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Massage Therapist - Average Earnings: £20,000 - £40,000 per year. Holistic Wellness Practitioner - Average Earnings: £25,000 - £45,000 per year. Spa Therapist - Average Earnings: £18,000 - £30,000 per year. Self-Employed Shiatsu Practitioner - Earnings Vary Depending on Client Base. Health and Wellness Coach - Average Earnings: £25,000 - £45,000 per year. Course Curriculum Welcome to my course Introduction 00:01:00 Before we get started 00:02:00 Shiatsu techniques It's time to learn the techniques 00:01:00 Proper technique is vital 00:04:00 How to apply pressure 00:01:00 Palming techniques 00:02:00 Rocking technique 00:02:00 Using your thumbs 00:01:00 Using your feet 00:07:00 Using your elbows 00:03:00 Stretching 00:02:00 Massage sequence prone Let's get started 00:01:00 The Back 00:13:00 The buttocks, legs and feet 00:13:00 Massage sequence supine Let's get started face up now 00:01:00 The legs 00:12:00 The chest 00:01:00 The arms and hands 00:06:00 The neck and head 00:06:00 Practice time The whole back of body sequence to music 00:37:00 Now the front 00:24:00 Advanced techniques Adding advanced techniques 00:01:00 Knees 00:01:00 Stretching techniques 00:04:00 Using your feet 00:07:00 Congratulations 01:01:00 Assignment Assignment - Shiatsu massage for beginners 00:00:00
Create 3 useful desktop applications with web technologies using Electron
Course Information Join us for a comprehensive refresher focusing on crucial Good Laboratory Practice (GLP) requirements, including an emphasis on data integrity, recent developments, and emerging trends gleaned from MHRA inspections. The programme dives into specific domains such as risk assessment, OECD guidance on sponsor influence, and the advisory from OECD on QA. Additionally, delegates can benefit from a dedicated GLP clinic, facilitating discussions on understanding and upholding GLP compliance. Is this course for you? This course is tailored for study directors, principal investigators, test facility management, and QA professionals seeking to refresh their knowledge and responsibilities within the GLP framework. Tutors Tutors will be comprised of (click the photos for biographies): Vanessa Grant -, - Tim Stiles Consultant, Qualogy Ltd Programme Please note timings may be subject to alteration. Day 1 09:00 Registration, Welcome and Introduction 09:20 Development of Good Laboratory Practice A reminder of the history of GLP, its current scope and application, with a synopsis of current UK, European and international standards. 09:50 Roles and Responsibilities of Study Director, Test Facility Management, Principal Investigator, Test Site Management, Study Staff and QA A reminder of the roles and responsibilities with regard to the GLP management and oversight of the Test Facility and the management and control of the study, as defined by GLP. 10:30 Break 10:45 Workshop 1 Workshop 1 Roles and responsibilities 11:15 Influence of Sponsors The published OECD Position Paper No. 21 regarding Possible Influence of Sponsors on conclusions of GLP Studies is reviewed and discussed. 11:45 Data Integrity The fundamentals of data integrity according to the OECD Guidance No. 22 on Data Integrity is discussed along with the responsibilities of Study Director, Test Facility Management, and study staff in ensuring the integrity of the GLP study data. 12:30 Lunch 13:15 Quality Assurance and GLP OECD Advisory No. 23 (Revision of OECD No.4)- A walk through of the changes to the OECD Guidance on the role and activities of Quality Assurance 13:45 Quality Improvement Tools and GLP The tools that might be considered for GLP and their role and operation when used in Test Facilities- OECD Position Paper No.24 published July 2022 14:15 Workshop 2 Workshop 2 Change control 14:30 Risk Assessment How should we assess risk and how can we use the process to assist in evaluation audit findings? 15:00 Break 15:15 Current hot topics in GLP Explore the current issues in Industry and trends /types of Regulatory inspection findings 15:50 GLP Clinic An opportunity to discuss any other issues regarding understanding and maintaining GLP Compliance. 16:30 Close of Course Extra Information Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 7 Points Development Level Learn
The 'Warehouse Management' course provides comprehensive insights into the principles, practices, and technologies essential for effective warehouse operations. Participants will delve into the core functions of warehouse management, exploring topics such as inventory control, supply chain management, safety protocols, and efficient logistics. From understanding warehouse types to implementing cutting-edge technologies, this course equips learners with the skills needed to optimize warehouse efficiency, streamline processes, and contribute to successful supply chain management. Learning Outcomes: Understand the fundamental concepts and benefits of warehouse management. Explore various types of warehousing and their functions in the supply chain. Gain insights into warehouse management systems and their core functionalities. Identify challenges faced in warehouse management and strategies to overcome them. Learn about the role of technology in modern warehouse operations. Master inventory management techniques, including classification and control. Comprehend the role of human resources in warehouse management. Enhance warehouse safety practices and cost management strategies. Why buy this Warehouse Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Warehouse Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Warehouse Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. Individuals interested in pursuing a career in logistics and supply chain management. Warehouse managers, supervisors, and team leaders seeking to enhance their skills. Business owners or entrepreneurs involved in inventory management. Professionals looking to improve their understanding of warehouse operations. Prerequisites This Warehouse Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Warehouse Manager - Median salary of $50,000 - $80,000 per year. Logistics Coordinator - Median salary of $40,000 - $60,000 per year. Inventory Control Specialist - Median salary of $40,000 - $60,000 per year. Supply Chain Analyst - Median salary of $50,000 - $70,000 per year. Operations Manager (with warehouse focus) - Median salary of $60,000 - $100,000 per year. Course Curriculum Warehouse Management Fundamentals of Warehouse Management 00:30:00 Warehousing: Function, Benefits and Types of Warehousing 00:30:00 Core Functions Of A Warehouse Management System 00:15:00 Challenges Of Warehouse Management 00:30:00 Technology In The Warehouse 00:45:00 Supply Chain Management Concepts 00:30:00 Warehouse Management Technologies to Adopt 00:15:00 Order Picking in the Warehouse 00:18:00 Managing Warehouse Inventory 00:15:00 Organize the Storage of Inventory in a Warehouse 00:15:00 Inventory Management Techniques 00:30:00 Inventory Control Flow of Processing 01:00:00 Logistics and Supply Chain In A Warehouse 00:30:00 Inventory Classification In The Warehouse 00:15:00 The Role Of Human Resource management In A Warehouse 00:30:00 Warehouse Safety 00:30:00 Warehouse Cost Management 00:15:00 Improve Warehouse Efficiency and Reduce Costs 00:15:00 Mock Exam Mock Exam- Warehouse 00:20:00 Final Exam Final Exam- Warehouse 00:20:00 Assignment Assignment - Warehouse Management 00:00:00
The Physical Education (PE) Teacher course provides a comprehensive understanding of sports coaching, physical fitness, and management skills necessary for effective teaching. Covering psychological, motivational, and behavioral aspects of sports coaching, participants learn techniques and strategies for coaching popular sports. The course also addresses athlete nutrition, injury prevention, and rehabilitation, as well as handling children and parents in sports. With a focus on weight control and management, participants gain expertise in managing common and major sports-related injuries. Learning Outcomes: Develop a solid foundation in sports coaching principles and methodologies. Understand the psychological and motivational factors that impact sports performance. Master techniques for effective sports coaching and training. Enhance knowledge of physical fitness components and training methods. Acquire management skills to lead and organize sports coaching programs. Gain expertise in coaching popular sports and adapting strategies for different disciplines. Understand the importance of athlete nutrition and address dietary concerns. Learn comprehensive strategies for sports injury prevention, treatment, and rehabilitation. Why buy this Physical Education (PE) Teacher? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Physical Education (PE) Teacher you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Physical Education (PE) Teacher course is ideal for Aspiring physical education teachers looking to enhance their skills. Coaches and trainers seeking to improve their coaching techniques. Individuals interested in a career involving sports coaching and training. Parents and caregivers interested in understanding sports coaching principles. Sports enthusiasts looking to deepen their knowledge of sports science. Prerequisites This Physical Education (PE) Teacher was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Physical Education Teacher - Average Salary: £25,000 - £35,000 per year. Sports Coach - Average Salary: £20,000 - £30,000 per year. Sports Development Officer - Average Salary: £25,000 - £35,000 per year. Athletic Trainer - Average Salary: £25,000 - £35,000 per year. Fitness Instructor - Average Salary: £18,000 - £25,000 per year. Course Curriculum Module 01: Introduction to Sports Coaching Introduction to Sports Coaching 00:23:00 Module 02: Psychological, Motivational, and Behavioural Training for Sports Psychological, Motivational, and Behavioural Training for Sports 00:30:00 Module 03: Techniques for Sports Coaching Techniques for Sports Coaching 00:20:00 Module 04: Physical Fitness and Training Physical Fitness and Training 00:19:00 Module 05: Management Skills for a Sports Coach Management Skills for a Sports Coach 00:20:00 Module 06: Coaching for Popular Sports Coaching for Popular Sports 00:25:00 Module 07: Nutrition Concerns for Athletes Nutrition Concerns for Athletes 00:20:00 Module 08: Sports Injury Prevention and Rehabilitation Sports Injury Prevention and Rehabilitation 00:17:00 Module 09: Children and Parent in Sports Children and Parent in Sports 00:17:00 Module 10: Weight Control Management Weight Control Management 00:15:00 Module 11: Weight Loss Management Weight Loss Management 00:18:00 Module 12: Common Injuries Common Injuries 00:36:00 Module 13: Major Injuries Major Injuries 00:48:00 Assignment Assignment - Physical Education (PE) Teacher 00:00:00