2352 Courses delivered Online

>> Hospitality Management Level 5 << The Hospitality Management Level 5 course is the study of the hospitality industry. A certificate in the subject may be awarded either by a university college dedicated to the studies of hospitality-management, online educational sites or a business school with a relevant department. This Level 5 Hospitality Management course is a comprehensive online course that will provide you with a complete understanding of the Hospitality management sector and your key roles within it. This position of a hospitality manager requires a service-minded professional attitude. Enrol in our Hospitality Management Level 5course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your professional development. Ourcourse will help you arm yourself with the qualities you need to work towards your dream job in hospitality management. Learning Outcomes Brief understanding about the Hospitality Industry. Know the importance of Travel and Tourism Learn the causes Influencing Hospitality Industry Growth and Change. Understand marketing management in hospitality & tourism. Learn the process of managing Accounting in Hospitality. Know about Restaurant Operations. Understanding the Balance Sheet and the P&L Statement. Learn how to manage Budgets. Why Choose This Hospitality Management Level 5 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Main Course: Level 5 Hospitality Management Free Courses: Course 01: Level 2 Certificate in Travel and Tourism Course 02: Level 4 Logistics Management Course 03: Level 5 British Cleaning Certificate ***Other Benefits of Hospitality Management Level 5 Course *** Free One PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Hospitality Management Level 5 Course] Course Curriculum Of Level 5 Hospitality Management Module 01: An Overview of the Hospitality Industry Module 02: Travel and Tourism Module 03: Forces Affecting Growth and Change in the Hospitality Industry Module 04: Understanding Marketing Management in Hospitality & Tourism Module 05: Understanding the Management of Food and Beverage Operations Module 06: Understanding Accounting in Hospitality Module 07: Restaurant Operations Module 08: Balance Sheet and the P&L Statement Module 09: Budgets >--------------------< Assessment Method After completing each module of the Hospitality Management Level 5 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Hospitality Management Level 5 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Our entirely Hospitality Management Level 5 programme offers vital teachings and industry insights to both beginners to the sector and current employees. Whether you want to get your first job in hospitality or advance to a higher level of leadership. Requirements There are no specific requirements for this Hospitality Management Level 5Course because it does not require any advanced knowledge or skills. Career path Candidates who finished our Hospitality Management Level 5 may pursue a wide range of vocations, including: Director of Maintenance Director of Marketing Director of Operations Director of Sales Event Planner

>> Level 5 Hospitality Management << The Level 5 Hospitality Management course is the study of the hospitality industry. A certificate in the subject may be awarded either by a university college dedicated to the studies of hospitality-management, online educational sites or a business school with a relevant department. This Level 5 Hospitality Management course is a comprehensive online course that will provide you with a complete understanding of the Hospitality management sector and your key roles within it. This position of a hospitality manager requires a service-minded professional attitude. Enrol in our Level 5 Hospitality Management course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your professional development. Our course will help you arm yourself with the qualities you need to work towards your dream job in hospitality management. Learning Outcomes Brief understanding about the Hospitality Industry. Know the importance of Travel and Tourism Learn the causes Influencing Hospitality Industry Growth and Change. Understand marketing management in hospitality & tourism. Learn the process of managing Accounting in Hospitality. Know about Restaurant Operations. Understanding the Balance Sheet and the P&L Statement. Learn how to manage Budgets. Why Choose This Level 5 Hospitality Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Main Course: Level 5 Hospitality Management Free Courses: Course 01: Level 4 Logistics Management Course 02: Level 2 Certificate in Travel and Tourism ***Other Benefits of Level 5 Hospitality Management Course *** Free One PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Level 5 Hospitality Management Course] Course Curriculum Of Level 5 Hospitality Management Module 01: An Overview of the Hospitality Industry Module 02: Travel and Tourism Module 03: Forces Affecting Growth and Change in the Hospitality Industry Module 04: Understanding Marketing Management in Hospitality & Tourism Module 05: Understanding the Management of Food and Beverage Operations Module 06: Understanding Accounting in Hospitality Module 07: Restaurant Operations Module 08: Balance Sheet and the P&L Statement Module 09: Budgets >--------------------< Assessment Method After completing each module of the Level 5 Hospitality Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 5 Hospitality Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Our entirely Level 5 Hospitality Management programme offers vital teachings and industry insights to both beginners to the sector and current employees. Whether you want to get your first job in hospitality or advance to a higher level of leadership. Requirements There are no specific requirements for this Level 5 Hospitality Management Course because it does not require any advanced knowledge or skills. Career path Candidates who finished our Level 5 Hospitality Management may pursue a wide range of vocations, including: Director of Maintenance Director of Marketing Director of Operations Director of Sales Event Planner

The Level 3 Certificate in Hospitality, Tourism, and Food Safety Management course provides comprehensive training in hospitality management, covering various aspects of the industry such as hotel operations, front office management, food and beverage operations, customer satisfaction, marketing in travel and tourism, and e-hospitality. Participants will gain essential skills and knowledge required for a successful career in the hospitality sector. Learning Outcomes: Understand the fundamentals of hospitality management and the hotel industry. Learn the process of selection, recruitment, development, and training in the hospitality industry. Manage front office operations, housekeeping, engineering, and security operations effectively. Gain knowledge of food and beverage operations management in the hospitality sector. Implement strategies for ensuring service quality and customer satisfaction in hospitality. Explore marketing techniques in the travel and tourism business to attract and retain customers. Acquire accounting skills and understand financial aspects related to hospitality management. Learn about e-hospitality and the role of technology in the modern hospitality industry. Why buy this Level 3 Certificate in Hospitality? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 3 Certificate in Hospitality you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 3 Certificate in Hospitality does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Level 3 Certificate in Hospitality was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 3 Certificate in Hospitality is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Level 3 Certificate in Hospitality Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology 00:22:00 Mock Exam Mock Exam - Level 3 Certificate in Hospitality 00:20:00 Final Exam Final Exam - Level 3 Certificate in Hospitality 00:20:00

The aim of this module is to provide a comprehensive understanding of international tourism, including its historical development, current trends, economic, social, cultural, political, and environmental impacts.  After the successful completion of the course, you will be able to learn about the following, Differentiate between International tourists and Domestic tourists. Understand Tourism Dimensions. Know about the Economic importance of tourism. Appreciate the Factors influencing travel. Explore the factors influencing the location of tourism. Understand the tendency of people travels. This program is designed to provide students with a comprehensive understanding of international tourism and its multifaceted impacts on economies, societies, cultures, politics, and the environment. Through a series of interactive and engaging lectures, discussions, case studies, and group projects, students will gain insights into the complex and dynamic nature of the tourism industry and its challenges and opportunities in the globalized world. In the first few weeks of the program, students will explore the historical development of international tourism and the factors that have contributed to its growth and evolution. They will also analyze current trends in international tourism, such as the rise of sustainable tourism, the impact of technology, and the changing preferences and behaviours of tourists. Additionally, students will critically examine the economic impacts of tourism, including its role in job creation, foreign exchange earnings, and economic development, as well as the potential negative consequences such as overreliance on tourism, leakage, and seasonality. The aim of this module is to provide a comprehensive understanding of international tourism, including its historical development, current trends, and economic, social, cultural, political, and environmental impacts.  VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to International Tourism Self-paced pre-recorded learning content on this topic. Introduction to International Tourism Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Travel agents Tour operators Hotel and restaurant managers Destination marketers Event planners Policymakers in the tourism and hospitality sectors Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Being able to communicate with mostly new people every day as the first representative of a business requires a lot of skills. Without particular skills, you will struggle to fit yourself into this representative role. This Front Desk Skills Training Level 3 course will guide you through the challenging path of the 'must and must nots' and pave the way to becoming a pro Front Desk personnel. Front Desk personnel is the person who sets the first impression on a potential client. In order to continuously set a good first impression, they must be skilful. This Front Desk Skills Training Level 3 course is designed to tutor you in a wide range of administrative practices that will help you to positively improve your company's reputation. Skills like Time Management, Travel Arrangement, Record Keeping, and Business Writing are covered in this course. Whether you are looking forward to adding some value to your resume or looking to improve the skills your job requires or thinking about starting a career as a skills trainer, this Front Desk Skills Training Level 3 course will surely help you. Enrol in this Front Desk Skills Training Level 3 course now - be the exemplary representative of your company when interacting with potential clients. Learning Outcome: Gain a solid comprehension of Front Desk and Front Desk Personnel. Strengthen your skill set by learning about business telephone skills. Become skilled at mail services, shipping and travel arrangements. Master the skill of organising meetings and conferences. Acquire fundamental knowledge of record keeping and filing systems. Sharpen your skills to apply excellent communication practices at work. Demonstrate on-demand skills like great customer service for clients and colleagues. Learn to handle internal finances and petty cash funding. What will Make You Stand Out? On completion of this Front Desk Skills Training Level 3 online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Front Desk Skills Training Level 3 Module 1: Introduction to Reception and Receptionist Module 2: Business Telephone Skills Module 3: Representing Your Boss and Company Module 4: Mail Services and Shipping Module 5: Travel Arrangements Module 6: Organising Meeting and Conferences Module 7: Time Management Module 8: Record Keeping and Filing Systems Module 9: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Front Desk Skills Training Level 3 course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Front Desk Skills Training Level 3 course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Front Desk Skills Training Level 3 course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! The Only Level 5 QLS Endorsed Transport Manager Diploma Program in The Market! Everything you need to know about the UK's travel infrastructure in under 4 hours - road, rail, water and air. If you want to become a transport manager, you must know about all the major travel infrastructures in the UK. And in this course, you will learn about all of them. Alongside the infrastructure. Furthermore, you will master how to ensure health and safety as a Transport Manager and How to use the SAP Transportation Management system & Transport Manager. This Diploma in Transport Manager at QLS Level 5 course is: Endorsed by The Quality Licence Scheme Accredited by CPDQS (with 250 CPD points) This course is packed with step-by-step lessons on: Transport Manager Systems (TMS) Transportation Management Strategy Road Freight Transport Laws and Permits Rail and Transport Management for Transport Manager Transport Manager Ports and Inland Waters Transport Manager for Airlines Trends, Challenges and Best Practices in Transport Manager Transport Manager and Health and Safety Each lesson is structured, and the Transport Manager course is made in a way that answers all of your related questions. So you will get everything you need all in one place. Why Choose Our Course: Opportunity to earn a certificate endorsed by the Quality Licence Scheme Get instant access to this course. Learn from anywhere in the world This course is affordable and simple to understand This is an entirely online, interactive lesson with voiceover audio Lifetime access to the Transport Manager course materials Transport Manager comes with 24/7 tutor support *** Course Curriculum of Transport Manager Course *** Module 01: Introduction to Transport Management Overview of transport management principles, key concepts, and the role of transport managers in ensuring efficient logistics and supply chain operations. Module 02: Transport Management Systems (TMS) Introduction to TMS, highlighting automation, route optimisation, real-time tracking, and how it enhances efficiency and customer satisfaction. Module 03: Transportation Management Strategy Covers effective strategies for planning, execution, and performance evaluation in transportation management to achieve business goals and continuous improvement. Module 04: Road Freight Transport Laws and Permits Explains the legal framework, regulations, and permit requirements for road freight transport, emphasising compliance and the impact on operations. Module 05: Rail and Transport Management Discusses the management of rail transport operations, efficiency, safety, and the role of rail in the transportation ecosystem. Module 06: Transport Management for Ports and Inland Waters Focuses on managing transport operations for ports and inland waters, logistics, regulatory compliance, and safety measures. Module 07: Transport Management for Airlines Explores airline transport management, covering scheduling, fleet management, regulatory compliance, and strategies to enhance efficiency and customer experience. Module 08: Trends, Challenges, and Best Practices in Transport Management Analyses current trends, challenges, and best practices, including technological advancements and sustainability in transport management. Module 09: Transport Management and Health and Safety Highlights the importance of health and safety in transport management, covering risk assessment, safety protocols, and regulatory compliance. Assessment Process After completing an online Transport Manager course module, you will be given an MCQ test & The passing score for each test will be set at 60%. After passing the Diploma in Transport Manager at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction 27:59 1: Introduction Video Preview 00:53 2: An Introduction to Successful Transport Management Preview 27:06 Module 02: The UK's Travel Infrastructure - Road and Rail 18:03 3: The UK's Travel Infrastructure - Road and Rail Preview 18:03 Module 03: Road Freight 43:56 4: Road Freight and Transport Management 43:56 Module 04: Passenger Road Transport Management 41:13 5: Passenger Road Transport and its Management 41:13 Module 05: Rail Freight Management 20:50 6: Rail and Transport Management 20:50 Module 06: Ports and Inland Waters Ways Management 19:26 7: Transport Management for Ports and Inland Waters 19:26 Module 07: Airlines Transport Management 12:47 8: Transport Management for Airlines 12:47 Module 08: Trends and Challenges 09:48 9: Trends, Challenges and Best Practice in Transport Management 09:48 Module 09: Health and Safety Management 15:43 10: Transport Management and Health and Safety 15:43 Assessment (Optional) 02:00 11: Assignment On - Diploma in Transport Manager at QLS Level 5 02:00 Order Your Certificate 02:00 12: Order Your CPD Certificate 01:00 13: Order Your QLS Endorsed Certificate 01:00 Who is this course for? This Transport Manager course is for people who want to quickly and easily learn about Transport Management. Aspiring Transport Managers Logistics Enthusiasts Supply Chain Specialists Business Graduates Career Changers Requirements You will not need any prior background or expertise to enrol in this course. Career path UK Annual Salary: Transport Manager (£30,000 - £60,000) Logistics Coordinator (£25,000 - £40,000) Supply Chain Manager (£35,000 - £70,000) Fleet Manager (£30,000 - £50,000) Warehouse Manager (£25,000 - £45,000) Transportation Analyst (£25,000 - £45,000) Certificates Certificate Accredited by CPD Digital certificate - Included

4 in 1 Receptionist: Reception Bundle Improve your knowledge and enhance your skills to succeed with this Receptionist: Reception bundle. This Receptionist: Reception bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Receptionist: Reception Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Hotel Receptionist Course Course 02: Hotel Management with Hotel Receptionist and Hospitality Management Course 03: Professional Telephone Receptionist Course Course 04: Office Admin and Receptionist Skills All the courses under this Receptionist: Reception bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Receptionist: Reception bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Receptionist: Reception bundle, you can achieve your dreams and train for your ideal career. This Receptionist: Reception bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 4 premium courses' Receptionist: Reception bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! ****Course Curriculum**** Course 01: Hotel Receptionist Course Module 1: Introduction to Reception and Receptionist Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: Management of Front Office Operations Module 05: Business Telephone Skills Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Time Management Module 09: Record Keeping and Filing Systems Module 10: Communication Skills Module 11: Marketing in Travel and Tourism Business Module 12: Customer Satisfaction Module 13: E-Hospitality and Technology Assessment Process Once you have completed all the modules in this Bundle course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 45 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Receptionist : Reception bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Receptionist : Reception bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Whether you are planning to travel, work, or simply enjoy the rich culture of Spanish-speaking countries, this course provides you with the tools to immerse yourself fully in the language. Through dedicated practice and comprehensive guidance, you'll find yourself conversing with locals, enjoying Spanish literature, and watching films without subtitles in no time.

Overview With the ever-increasing demand for Reservations Agent in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Reservations Agent may be. Learning about Reservations Agent or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Reservations Agent . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Reservations Agent is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Reservations Agent course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Reservations Agent course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Reservations Agent course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Reservations Agent , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Reservations Agent , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Reservations Agent , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Reservations Agent course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Introduction to the Travel Industry Introduction to the Travel Industry 00:00 Module 2 Customer Service Skills Customer Service Skills 00:00 Module 3 Marketing and Sales Techniques Marketing and Sales Techniques 00:00 Module 4 Financial Management and Legal and Ethical Considerations Financial Management and Legal and Ethical Considerations 00:00 Module 5 Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 Relationship Building Relationship Building 00:00 Module 8 Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00

For confident candidates with outgoing personalities and a relentless attention to detail, the field of Secretary & PA Diploma services is wide open. Professional personal assistants (PAs) are the ultimate multitaskers, hired to manage the personal affairs and activities of those they support. Some secretaries and PAs work for large corporations, while others are hired by a single executive, entrepreneur, or influential figure. Regardless of which path you take, becoming a trusted and respected PA or Secretary opens the door to a world of incredible career opportunities. Personal qualities and character, as well as hard skills, are important for success as a PA or secretary. It's simply a matter of learning the roles of PAs and secretaries in order to prepare for a rewarding career in the field. This Executive Secretary & PA Training could be the key to your dream job. Transform your ambition and enthusiasm into a rewarding career for life by studying from home at your own pace and time. Learn how to handle a wide range of essential office administration tasks, as well as how to write important business letters and handle complex mail and shipping requirements. Making travel arrangements on behalf of others, organising meetings and events, the importance of time management as a PA, and how to become a better communicator are also covered in the course. Our Executive Secretary & PA Training course has been designed to equip you with the essential knowledge and skills needed to become an expert executive secretary or personal assistant and will give you all the practical knowledge & credentials that you need to excel in your new role. Enrol on our Executive Secretary & PA Training course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief! Learning Outcomes After completing this Executive Secretary & PA Training course, learner will be able to: Understand personal assistant fundamentals Understand business telephone approaches Understand information regarding shipping and mail services Understand travel arrangements Understand outline setting up conferences and meetings Understand management of time Understand systems for record keeping and filing Understand business writing techniques Understand communication skills Understand customer service Understand basics of microsoft office skills Why Choose Executive Secretary & PA Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Executive Secretary & PA Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Executive Secretary & PA Training Bundle Course Course 01: Executive Secretary & PA Training Course 02: Minute Taking Course 03: Self Esteem & Assertiveness Skill Course Course 04: Networking Skills Training Course 05: Communication Skills Course Course 06: Level 4 Time Management Course Course 07: Workplace Stress Management Others benefits of this Executive Secretary & PA Training bundle course 7 Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Executive Secretary & PA Training course ] Course Curriculum Of Executive Secretary & PA Training Module 01: Personal Assistant Fundamentals Module 02: Business Telephone Approaches Module 03: Information regarding shipping and mail services Module 04: An Overview of Travel Arrangements Module 05: Outline setting up conferences and meetings Module 06: Management of time Module 07: Systems for Record Keeping and Filing Module 08: Business Writing Techniques Module 09: Communication Skills Module 10: Customer Service Module 11: Basics of Microsoft Office Skills >>-------------<< Assessment Method After completing each module of the Executive Secretary & PA Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Executive Secretary & PA Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Executive Secretary & PA Training course is designed for existing secretarial/administrative workers seeking advancement or newcomers seeking their first professional position. Requirements There are no specific requirements for this Executive Secretary & PA Training course because it does not require any advanced knowledge or skills. Career path After completing this Executive Secretary & PA Training course, you may able to pursue a formal position in professional Executive PA services such as: Personal Executive Assistant Receptionist Office Assistant Support Secretary Office Manager Personal Concierge Executive Assistant