43367 Courses delivered Online

This introductory three hour session raises awareness of young people’s mental health. It covers: Some of the common mental health issues affecting young people, including depression, anxiety, eating disorders and psychosis Skills to work more effectively with young people living with mental health issues Ways to support young people with a mental health issue and relate to their experiences

24-Hour Flash Sale! Prices Reduced Like Never Before!! Every day, millions of kids across the UK head to school, each with their own unique way of learning and seeing the world. Now, imagine playing a pivotal role in their educational journey in discovering this world, especially for those 1.5 million children who need that extra bit of care and support to thrive. As a teaching assistant, you're not just an educator; you're a guide, a mentor, and sometimes, a friend. Does the thought of making such a profound difference excite you? This bundle is a journey through your heart to those who need your support and inspiration. From understanding the Basics of Teaching to diving deep into the realms of Special Educational Needs, each module is a stepping stone towards becoming an indispensable part of the classroom. You'll learn how to tailor your approach to meet the needs of every child, ensuring that no one is left behind. It's about more than just education; it's about building a future where every child has the chance to succeed. Courses Are Included in this Teaching Assistant at QLS Level 2, 3 & 4 Bundle: Course 01: Diploma in Teaching Assistant at QLS Level 2, 3 & 4 Course 02: SEN - Special Educational Needs Teaching Assistant Diploma Course 03: Education and Childcare Course 04: EYFS Teaching Assistant Believe in the power of education and get ready to take the step into a career that's as rewarding as it is challenging. By the end of this bundle, you'll not only have the qualifications but the confidence to support learning in any environment. Join us on this path to becoming a teaching assistant and let's light up the world of education together! Learning Objectives of this Course: Discover the role and impact of teaching assistants in modern education. Master the art of supporting diverse learning styles and needs. Get into the basics of special educational needs (SEN) and learn to provide targeted support. Explore child development and effective learning strategies. Develop strong communication and interpersonal skills for classroom success. Equip yourself with the tools for creating inclusive and engaging learning environments. Why Prefer this Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support This bundle encompasses diversified courses designed to equip you with the knowledge and skills required to excel in the job market. Course Curriculum Course 01: Diploma in Teaching Assistant at QLS Level 4 Module 01: Teaching Assistant Overview Module 02: Professional Developments for a TA Module 03: Working with the School and Its Policies Module 04: Discussion on Curriculum Module 05: Providing the Best Learning Environment Module 06: Learn to Implement ICT Module 07: Child Development and the SEN Support Module 08: Understanding Behaviour & Relationships as a TA Module 09: Experienced TAs Maintain Strong Communications with the Students Module 10: Career Prospects for TAs in the UK Course 02: SEN - Special Educational Needs Teaching Assistant Diploma Module 01: Special Educational Needs (SEN) Teacher Module 02: Statutory and Regulatory Context for SEN Module 03: Principles and Practice of Leadership in Different Contexts Module 04: How SEN and Disabilities Affect Participation and Learning Module 05: Strategies for Improving the Performance of the Pupils with SEN Module 06: Whole-school Planning and Organisation Module 07: Teamwork for SEN Roles and Functions Module 08: Planning for Individual Students with SEN Module 09: Teaching and Learning in the Inclusive School Course 03: Education and Childcare Module 01: Caring for Children Module 02: Healthy Food, Healthy living Module 03: Keeping Children Healthy &#038; Safe Module 04: Child Protection Module 05: Play, Imagination and Creativity Module 06. Introduction to EYFS Module 07. Importance of Early Years in Development Module 08. EYFS Teaching Techniques Module 09. Working as an EYFS Teacher Module 10. Promoting Learning and Development Module 11. Children Having Special Education Needs or Disabilities =========>>>>> And 1 More Course <<<<<========= Assessment Process Once you have completed all the modules on the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Future teachers Educators Compassionate volunteers Those who believe in making a difference Special Note: Our Diploma in Teaching Assistant Level 2, 3 & 4 Course is a knowledge-based course. If you want to get qualified, you can consider the following options: Level 3 Certificate in Teaching, Training and Assessment Level 3 Award Supporting Teaching and Learning Level 3 Award in Mathematics for Numeracy Teaching (RQF) CPD level 2 teaching assistant CACHE Level 3 Teaching Assistant & SEN Certificate Level 2 Award Supporting Teaching and Learning in Schools LEVEL 3 Award in Supporting Teaching & Learning in Schools (RQF) Level 3 Certificate in Supporting Teaching and Learning in Schools Higher Level Teaching Assistant (HLTA) HLTA - Level 4 Certificate for Higher Level Teaching Assistants (RQF) Level 5 Diploma in Teaching English: Literacy (RQF) OTHM Level 6 Diploma in Teaching and Learning Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Teaching Assistant (Level 2-4): £18,000 - £28,000 Learning Support Assistant: £16,000 - £25,000 Classroom Assistant: £16,000 - £25,000 Primary School Teaching Assistant: £16,000 - £25,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Teaching Assistant at QLS Level 4 Hard copy certificate - £99 Please note that international students have to pay an additional £10 as a shipment fee.

Tailored to Occupational Health Nurses needs. Updating and any new immunisation advice. Discussion on Contraindications, side effects, vaccine ingredients, research etc. Very interactive discussions.

Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Duration 5 Days 30 CPD hours This course is intended for This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications. Overview Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site. This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10. Prerequisites Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing. Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management. Installation, configuration, and troubleshooting for Windows-based personal computers. Basic concepts of public key infrastructure (PKI) security. Basic understanding of scripting and Windows PowerShell syntax. Basic understanding of Windows Server roles and services. Basic understanding of the configuration options for iOS and Android Mobile device platforms. 1 - Managing computers and mobile devices in the enterprise Overview of systems management by using enterprise management solutions Overview of the Configuration Manager architecture Overview of the Configuration Manager administrative tools Tools for monitoring and troubleshooting a Configuration Manager site 2 - Analyzing data using queries, reports, and CMPivot Introduction to queries Configuring SQL Server Reporting Services Analyzing the real-time state of a device by using CMPivot 3 - Preparing the Configuration Manager management infrastructure Configuring site boundaries and boundary groups Configuring resource discovery Organizing resources using device and user collections 4 - Deploying and managing the Configuration Manager client Overview of the Configuration Manager client Deploying the Configuration Manager client Configuring and monitoring client status Managing client settings and performing management operations 5 - Managing inventory for PCs and applications Overview of inventory collection Configuring hardware and software inventory Managing inventory collection Configuring software metering Configuring and managing Asset Intelligence 6 - Distributing and managing content used for deployments Preparing the infrastructure for content management Distributing and managing content on distribution points 7 - Deploying and managing applications Overview of application management Creating applications Deploying applications Managing applications Deploying and managing Windows apps 8 - Maintaining software updates for managed PCs The software updates process Preparing a Configuration Manager site for software updates Managing software updates Configuring automatic deployment rules Monitoring and troubleshooting software updates Enabling third-party updates 9 - Implementing Defender Protection for managed PCs Overview of Endpoint Protection in Configuration Manager Configuring, deploying, and monitoring Endpoint Protection policies Configuring and deploying advanced threat policies 10 - Managing compliance and secure data access Overview of Compliance Settings Configuring compliance settings Viewing compliance results Managing resource and data access 11 - Managing operating system deployment An overview of operating system deployment Preparing a site for operating system deployment Deploying an operating system Managing Windows as a service 12 - Managing and maintaining a Configuration Manager site Configuring role-based administration Configuring Remote Tools Overview of Configuration Manager site maintenance and Management Insights Backing up and recovering a Configuration Manager site Updating the Configuration Manager infrastructure 13 - What?s new in Microsoft Endpoint Configuration Manager Whats new in Microsoft Endpoint Manager covering each semi annual release Additional course details: Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Overview Did you know a pleasant classroom environment can amplify student engagement by over 65%? The classroom Behaviour Management' course is meticulously designed to guide teaching assistants and educators towards creating a balanced classroom.  Explore the art of communication, with segments like 'Experienced TAs Maintain Strong Communications with the Students' and 'Communication and Interaction'. Delve deep into the specifics of 'Cognition and Learning' and address 'Social, Emotional and Mental Health Difficulties'.  This course also offers a penetrating look into 'SEN Support' and the tenets of 'High Quality Teaching for Pupils with SEN', ultimately guiding participants towards 'Providing the Best Learning Environment'. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for?   There is no experience or previous qualifications required for enrolment on this Classroom Behaviour Management . It is available to all students, of all academic backgrounds. Requirements There is no experience or previous qualifications required for enrolment on this Classroom Behaviour Management . It is available to all students, of all academic backgrounds. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 02:24:00 total length •Understanding Behaviour & Relationships as a TA: 00:20:00 •Experienced TAs Maintain Strong Communications with the Students: 00:14:00 •Communication and Interaction: 00:17:00 •Cognition and Learning: 00:21:00 •Social, Emotional and Mental Health Difficulties: 00:13:00 •Children Having Special Education Needs or Disabilities: 00:17:00 •SEN Support: 00:14:00 •High Quality Teaching for Pupils with SEN: 00:10:00 •Providing the Best Learning Environment: 00:18:00

Duration 5 Days 30 CPD hours This course is intended for This course is designed for IT professionals whose primary job responsibility is the management of servers and other devices running the Linux operating system. A typical student in this course should have at least nine months of hands-on Linux experience and at least one and a half years of IT experience in other computing environments. The target student should wish to expand their skillset to support their career in Linux system administration and operation. This course is also designed for students who are seeking the CompTIA Linux+ certification and who want to prepare for Exam XK0-005. The Linux+ certification can validate the student's understanding and skill in configuring, monitoring, and supporting Linux systems. Overview In this course, you will configure, operate, and troubleshoot Linux systems. You will: - Perform basic Linux tasks. - Manage users and groups. - Manage permissions and ownership. - Manage storage. - Manage files and directories. - Manage kernel modules. - Manage the Linux boot process. - Manage system components. - Manage devices. - Manage networking. - Manage packages and software. - Secure Linux systems. - Write and execute Bash shell scripts. - Automate tasks. - Plan and perform a Linux installation. The Official CompTIA© Linux+© courseware builds on your existing experience with systems operations and administration to provide you with the knowledge and skills required to configure, manage, operate, and troubleshoot a Linux environment by using security best practices, scripting, and automation. This course will also prepare you for the Exam XKO-005. 1 - PERFORMING BASIC LINUX TASKS Identify the History and Development of Linux Enter Shell Commands Get Help Using Linux 2 - MANAGING USERS AND GROUPS Assume Superuser Privileges Create, Modify, and Delete Users Create, Modify, and Delete Groups Query Users and Groups Configure Account Profiles 3 - MANAGING PERMISSIONS AND OWNERSHIP Modify File and Directory Permissions Modify File and Directory Ownership Configure Special Permissions and Attributes Troubleshoot Permissions Issues 4 - MANAGING STORAGE Create Partitions Manage Logical Volumes Mount File Systems Manage File Systems Navigate the Linux Directory Structure Troubleshoot Storage Issues 5 - MANAGING FILES AND DIRECTORIES Create and Edit Text Files Search for Files Perform Operations on Files and Directories Process Text Files Manipulate File Output 6 - MANAGING KERNEL MODULES Explore the Linux Kernel Install and Configure Kernel Modules Monitor Kernel Modules 7 - MANAGING THE LINUX BOOT PROCESS Configure Linux Boot Components Configure GRUB 2 8 - MANAGING SYSTEM COMPONENTS Configure Localization Options Configure GUIs Manage Services Troubleshoot Process Issues Troubleshoot CPU and Memory Issues 9 - MANAGING DEVICES Identify the Types of Linux Devices Configure Devices Monitor Devices Troubleshoot Hardware Issues 10 - MANAGING NETWORKING Identify TCP/IP Fundamentals Identify Linux Server Roles Connect to a Network Configure DHCP and DNS Client Services Configure Cloud and Virtualization Technologies Troubleshoot Networking Issues 11 - MANAGING PACKAGES AND SOFTWARE Identify Package Managers Manage RPM Packages with YUM Manage Debian Packages with APT Configure Repositories Acquire Software Build Software from Source Code Troubleshoot Software Dependency Issues 12 - SECURING LINUX SYSTEMS Implement Cybersecurity Best Practices Implement Identity and Access Management Methods Configure SELinux or AppArmor Configure Firewalls Implement Logging Services Back Up, Restore, and Verify Data 13 - WORKING WITH BASH SCRIPTS Customize the Bash Shell Environment Identify Scripting and Programming Fundamentals Write and Execute a Simple Bash Script Incorporate Control Statements in Bash Scripts 14 - AUTOMATING TASKS Schedule Jobs Implement Version Control Using Git Identify Orchestration Concepts 15 - INSTALLING LINUX Prepare for Linux Installation Perform the Installation Additional course details: Nexus Humans CompTIA Linux Plus Certification (Exam XK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Linux Plus Certification (Exam XK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

FAA Level 3 Award In Principles Of Safeguarding And Protecting Children, Young People Or Vulnerable Adults (RQF) Face to Face Classroom: One day course Virtual Classroom: 3 session of 2 ½ hours For those who work with children, young people and vulnerable adults Promotes awareness of safeguarding, enabling learners to identify problems and show where to report these to Course Contents: Safeguarding and protecting children, young people or vulnerable adults How to respond to evidence or concerns that a child, young person or vulnerable adult has been abused Safeguarding legislation and guidance Indicators of abuse or neglect Making judgements Communicating worries and concerns Roles and responsibilities Sharing information Allegations and complaints Reporting allegations and complaints Benefits of this Course: In 2018/2019, 415,050 concerns of abuse were raised In 2018/2019, there were nearly 400,000 children in need 52,300 children were subject to a child protection plan 63% of adult safeguarding concerns are for people over 65 1 in every 42 adults aged 85+ have required safeguarding enquires... Child abuse often goes unreported and unrecorded - till it is picked up on by someone who then does something about it. This Level 3 Safeguarding course gives people the skills and knowledge to make a real difference to a person's life! Accredited, Ofqual regulated qualification Our Safeguarding and Protecting Children, Young People or Vulnerable Adults training course is a nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd. This means that you can be rest assured that your Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults Certificate provides information for best practice to make a real difference to protect the health and wellbeing of our most vulnerable. The Ofqual Register number for this course is 601/8471/1

Duration 4 Days 24 CPD hours This course is intended for This course is for the Identity and Access Administrators who are planning to take the associated certification exam, or who are performing identity and access administration tasks in their day-to-day job. This course would also be helpful to an administrator or engineer that wants to specialize in providing identity solutions and access management systems for Azure-based solutions; playing an integral role in protecting an organization. The Microsoft Identity and Access Administrator course explores how to design, implement, and operate an organization?s identity and access management systems by using Microsoft Entra ID. Learn to manage tasks such as providing secure authentication and authorization access to enterprise applications. You will also learn to provide seamless experiences and self-service management capabilities for all users. Finally, learn to create adaptive access and governance of your identity and access management solutions ensuring you can troubleshoot, monitor, and report on your environment. The Identity and Access Administrator may be a single individual or a member of a larger team. Learn how this role collaborates with many other roles in the organization to drive strategic identity projects. The end goal is to provide you knowledge to modernize identity solutions, to implement hybrid identity solutions, and to implement identity governance. Prerequisites SC-900T00: Microsoft Security, Compliance, and Identity Fundamentals AZ-104T00 - Microsoft Azure Administrator 1 - Explore identity in Microsoft Entra ID Explain the identity landscape Explore zero trust with identity Discuss identity as a control plane Explore why we have identity Define identity administration Contrast decentralized identity with central identity systems Discuss identity management solutions Explain Microsoft Entra Business to Business Compare Microsoft identity providers Define identity licensing Explore authentication Discuss authorization Explain auditing in identity 2 - Implement initial configuration of Microsoft Entra ID Configure company brand Configure and manage Microsoft Entra roles Configure delegation by using administrative units Analyze Microsoft Entra role permissions Configure and manage custom domains Configure tenant-wide setting 3 - Create, configure, and manage identities Create, configure, and manage users Create, configure, and manage groups Configure and manage device registration Manage licenses Create custom security attributes Explore automatic user creation 4 - Implement and manage external identities Describe guest access and Business to Business accounts Manage external collaboration Invite external users - individually and in bulk Demo - manage guest users in Microsoft Entra ID Manage external user accounts in Microsoft Entra ID Manage external users in Microsoft 365 workloads Implement and manage Microsoft Entra Verified ID Configure identity providers Implement cross-tenant access controls 5 - Implement and manage hybrid identity Plan, design, and implement Microsoft Entra Connect Implement manage password hash synchronization (PHS) Implement manage pass-through authentication (PTA) Demo - Manage pass-through authentication and seamless single sign-on (SSO) Implement and manage federation Trouble-shoot synchronization errors Implement Microsoft Entra Connect Health Manage Microsoft Entra Health 6 - Secure Microsoft Entra users with multifactor authentication What is Microsoft Entra multifactor authentication? Plan your multifactor authentication deployment Configure multi-factor authentication methods 7 - Manage user authentication Administer FIDO2 and passwordless authentication methods Explore Authenticator app and OATH tokens Implement an authentication solution based on Windows Hello for Business Deploy and manage password protection Configure smart lockout thresholds Implement Kerberos and certificate-based authentication in Microsoft Entra ID Configure Microsoft Entra user authentication for virtual machines 8 - Plan, implement, and administer Conditional Access Plan security defaults Plan Conditional Access policies Implement Conditional Access policy controls and assignments Test and troubleshoot Conditional Access policies Implement application controls Implement session management Implement continuous access evaluation 9 - Manage Microsoft Entra Identity Protection Review identity protection basics Implement and manage user risk policy Monitor, investigate, and remediate elevated risky users Implement security for workload identities Explore Microsoft Defender for Identity 10 - Implement access management for Azure resources Assign Azure roles Configure custom Azure roles Create and configure managed identities Access Azure resources with managed identities Analyze Azure role permissions Configure Azure Key Vault RBAC policies Retrieve objects from Azure Key Vault Explore Microsoft Entra Permissions Management 11 - Plan and design the integration of enterprise apps for SSO Discover apps by using Microsoft Defender for Cloud Apps and Active Directory Federation Services app report Configure connectors to apps Design and implement app management roles Configure preintegrated gallery SaaS apps Implement and manage policies for OAuth apps 12 - Implement and monitor the integration of enterprise apps for SSO Implement token customizations Implement and configure consent settings Integrate on-premises apps with Microsoft Entra application proxy Integrate custom SaaS apps for single sign-on Implement application-based user provisioning Monitor and audit access to Microsoft Entra integrated enterprise applications Create and manage application collections 13 - Implement app registration Plan your line of business application registration strategy Implement application registration Register an application Configure permission for an application Grant tenant-wide admin consent to applications Implement application authorization Manage and monitor application by using app governance 14 - Plan and implement entitlement management Define access packages Configure entitlement management Configure and manage connected organizations Review per-user entitlements 15 - Plan, implement, and manage access review Plan for access reviews Create access reviews for groups and apps Create and configure access review programs Monitor access review findings Automate access review management tasks Configure recurring access reviews 16 - Plan and implement privileged access Define a privileged access strategy for administrative users Configure Privileged Identity Management for Azure resources Plan and configure Privileged Access Groups Analyze Privileged Identity Management audit history and reports Create and manage emergency access accounts 17 - Monitor and maintain Microsoft Entra ID Analyze and investigate sign-in logs to troubleshoot access issues Review and monitor Microsoft Entra audit logs Export logs to third-party security information and event management system Analyze Microsoft Entra workbooks and reporting Monitor security posture with Identity Secure Score

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management