26144 Courses delivered Online

Duration 3 Days 18 CPD hours This course is intended for Experienced software developers who are already familiar with AWS services Overview In this course, you will learn how to: Analyze a monolithic application architecture to determine logical or programmatic break points where the application can be broken up across different AWS services Apply Twelve-Factor Application manifesto concepts and steps while migrating from a monolithic architecture Recommend the appropriate AWS services to develop a microservices based cloud-native application Use the AWS API, CLI, and SDKs to monitor and manage AWS services Migrate a monolithic application to a microservices application using the 6 Rs of migration Explain the SysOps and DevOps interdependencies necessary to deploy a microservices application in AWS The Advanced Developing on AWS course uses the real-world scenario of taking a legacy, on-premises monolithic application and refactoring it into a serverless microservices architecture. This three-day advanced course covers advanced development topics such as architecting for a cloud-native environment; deconstructing on-premises, legacy applications and repackaging them into cloud-based, cloud-native architectures; and applying the tenets of the Twelve-Factor Application methodology. Module 1: The cloud journey Common off-cloud architecture Introduction to Cloud Air Monolithic architecture Migration to the cloud Guardrails The six R?s of migration The Twelve-Factor Application Methodology Architectural styles and patterns Overview of AWS Services Interfacing with AWS Services Authentication Infrastructure as code and Elastic Beanstalk Demonstration: Walk through creating base infrastructure with AWS CloudFormation in the AWS console Hands-on lab 1: Deploy your monolith application using AWS Elastic Beanstalk Module 2: Gaining Agility DevOps CI/CD Application configuration Secrets management CI/CD Services in AWS Demonstration: Demo AWS Secrets Manager Module 3: Monolith to MicroServices Microservices Serverless A look at Cloud Air Microservices using Lambda and API Gateway SAM Strangling the Monolith Hands-on lab: Using AWS Lambda to develop microservices Module 4: Polyglot Persistence & Distributed Complexity Polyglot persistence DynamoDB best practices Distributed complexity Steps functions Module 5: Resilience and Scale Decentralized data stores Amazon SQS Amazon SNS Amazon Kinesis Streams AWS IoT Message Broker Serverless event bus Event sourcing and CQRS Designing for resilience in the cloud Hands-on lab: Exploring the AWS messaging options Module 6: Security and Observability Serverless Compute with AWS Lambda Authentication with Amazon Cognito Debugging and traceability Hands-on lab: Developing microservices on AWS Additional course details: Nexus Humans Advanced Developing on AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Advanced Developing on AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Data Protection Officers Data Protection Managers Auditors Legal Compliance Officers Security Manager Information Managers Anyone involved with data protection processes and programmes Overview Principles of Privacy Program Management is the how-to training on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a knowledgeable, high-performing privacy team. Those taking this course will learn the skills to manage privacy in an organization through process and technology?regardless of jurisdiction or industry. The Principles of Privacy Program Management training is based on the body of knowledge for the IAPP?s ANSI accredited Certified Information Privacy Manager (CIPM) certification program. Founded in 2000, the IAPP is the world?s largest and most comprehensive privacy resource with a mission to define, support and improve the Privacy profession globally. Every organization has data protection needs. Every day, we access, share and manage data across companies, continents and the globe. Knowing how to implement a privacy program is an invaluable skill that will help you protect your organization?s data?and take your career to the next level. Our Principles of Privacy Program Management training is the premier course on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a privacy team. Introduction to privacy program management Privacy program management responsibilities Accountability in privacy program management Privacy governance Considerations for developing and implementing a privacy program Position of the privacy function within an organization Role of the DPO Program scope and charter Privacy strategy Support and ongoing involvement of key functions and privacy frameworks Applicable laws and regulations The regulatory environment Common elements across jurisdictions Strategies for aligning compliance with organizational strategy Data assessments Practical processes for creating and using data inventories/maps Generating and applying gap analyses Privacy assessments Privacy impact assessments/data protection impact assessments Vendor assessments Policies Common types of privacy-related policies Policy components Strategies for implementation Data subject rights Operational considerations for communicating and ensuring data subject rights Privacy notice Choice and consent Access and rectification Data portability Erasure Training and awareness Developing privacy training and awareness programs Implementing privacy training and awareness programs Protecting personal information Holistic approach to protecting personal information Privacy by design Data breach incident plans Planning for a data security incident or breach Responding to a data security incident or breach Monitoring and auditing program performance Common practices for monitoring privacy program performance Measuring, analyzing and auditing privacy programs Additional course details: Nexus Humans Certified Information Privacy Manager (CIPM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Information Privacy Manager (CIPM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The Nursery Nurse is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Nursery Nurse consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Nursery Nurse doesn't entitle you to practice as an expert in this specific field. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate.

Negotiation is an everyday challenge for some whether it be in the office, field or at home. Have you ever walked away from a situation thinking "if I'd only put my thoughts, side, opinion or words across better"? This 2-day course is perfect for managers, supervisors and sales people. It will focus on negotiation skills and the techniques that go with it. In this energy-charged provision you'll learn and practice negotiation, assertiveness and influencing techniques. Course Syllabus The syllabus of the Effective Communication and Influencing course is comprised of seven modules, covering the following: Module One An Introduction to Negotiation Assessment of your current sales and negotiation strengths and improvement areas What is negotiation? Identifying objectives and all factors affecting negotiation The negotiation model - the four stages Module Two The Preparation Stage The significance of preparation and why we need to prepare What do you need to prepare? Preparing a set of objectives: yours and theirs Understanding constants and variables Researching the other party Creating a "win-win" situation Preparing yourself for possible set-backs and objections Module Three The Discussion Stage The importance of rapport building Opening the negotiation The power of effective questioning techniques Improving your listening skills Controlling emotions Spotting the signs - non-verbal communication and voice clues Module Four The Proposing Stage Stating your opening position Responding to offers How to deal effectively with adjournments Module Five The Bargaining and Closing Stage Making concessions - the techniques Adopting key bargaining skills Dealing with objections and underhand tactics Closing techniques Confirming the agreement Creating long term, lasting commitment Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Duration 5 Days 30 CPD hours This course is intended for This introductory-level Python course is geared for experienced web developers new to Python who want to use Python and Django for full stack web development projects. Overview Working in a hands-on learning environment, guided by our expert team, attendees will learn to: Develop full-stack web sites based on content stored in an RDMS Use python data types appropriately Define data models Understand the architecture of a Django-based web site Create Django templates for easy-to-modify views Map views to URLs Take advantage of the built-in Admin interface Provide HTML form processing Geared for experienced web developers new to Python, Introduction to Full Stack Web Development with Python and Django is a five-day hands-on course that teaches students how to develop Web applications using the Django framework. Students will explore the basics of creating basic applications using the MVC (model-view-controller) design pattern, as well as more advanced topics such as administration, session management, authentication, and automated testing. This comprehensive, practical course provides an in-depth exploration of working with the programming language, not an academic overview of syntax and grammar. Students will immediately be able to use Python to complete tasks in the real world. The Python Environment Starting Python Using the interpreter Running a Python script Getting help Editors and IDEs Getting Started Using variables Built in functions Strings Numbers Converting among types Writing to the screen Command line parameters Flow Control About flow control Conditional expressions Relational and Boolean operators while loops Lists and Tuples About sequences Lists and list methods Tuples Indexing and slicing Iterating through a sequence Sequence functions, keywords, and operators List comprehensions Working with Files File overview The with statement Opening a file Reading/writing files Dictionaries and Sets About dictionaries Creating and using dictionaries About sets Creating and using sets Functions Returning values Function parameters Variable Scope Sorting with functions Errors and Exception Handling Exception overview Using try/catch/else/finally Handling multiple exceptions Ignoring exceptions Modules and Packages Creating Modules The import statement Module search path Creating packages Classes About OO programming Defining classes Constructors Properties Instance methods and data Class/static methods and data Inheritance Django Architecture Django overview Sites and apps Shared configuration Minimal Django layout Built in flexibility Configuring a Project Executing manage.py Starting the project Generating app files App configuration Database setup The development server Using cookiecutter Creating models Defining models Related objects SQL Migration Simplel model access Login for Nothing and Admin for Free Setting up the admin user Using the admin interface Views What is a view HttpResponse URL route configuration Shortcut: get_object_or_404() Class-based views Templates About templates Variable lookups The url tag Shortcut: render() Querying Models QuerySets Field lookups Chaining filters Slicing QuerySets Related fields Q objects Advanced Templates Use Comments Inheritance Filters Escaping HTML Custom filters Forms Forms overview GET and POST The Form class Processing the form Widgets Validation Forms in templates Automated Testing Why create tests? When to create tests Using Django's test framework Using the test client Running tests Checking code coverage

Duration 3 Days 18 CPD hours Overview In this course you?ll learn how to: Containerize and deploy a new Python script Configure the deployment with ConfigMaps, Secrets and SecurityContexts Understand multi-container pod design Configure probes for pod health Update and roll back an application Implement services and NetworkPolicies Use PersistentVolumeClaims for state persistence And more In this vendor agnostic course, you will use Python to build, monitor and troubleshoot scalable applications in Kubernetes. Introduction Objectives Who You Are The Linux Foundation Linux Foundation Training Preparing Your System Course Registration Labs Kubernetes Architecture What Is Kubernetes? Components of Kubernetes Challenges The Borg Heritage Kubernetes Architecture Terminology Master Node Minion (Worker) Nodes Pods Services Controllers Single IP per Pod Networking Setup CNI Network Configuration File Pod-to-Pod Communication Cloud Native Computing Foundation Resource Recommendations Labs Build Container Options Containerizing an Application Hosting a Local Repository Creating a Deployment Running Commands in a Container Multi-Container Pod readinessProbe livenessProbe Testing Labs Design Traditional Applications: Considerations Decoupled Resources Transience Flexible Framework Managing Resource Usage Multi-Container Pods Sidecar Container Adapter Container Ambassador Points to Ponder Labs Deployment Configuration Volumes Overview Introducing Volumes Volume Spec Volume Types Shared Volume Example Persistent Volumes and Claims Persistent Volume Persistent Volume Claim Dynamic Provisioning Secrets Using Secrets via Environment Variables Mounting Secrets as Volumes Portable Data with ConfigMaps Using ConfigMaps Deployment Configuration Status Scaling and Rolling Updates Deployment Rollbacks Jobs Labs Security Security Overview Accessing the API Authentication Authorization ABAC RBAC RBAC Process Overview Admission Controller Security Contexts Pod Security Policies Network Security Policies Network Security Policy Example Default Policy Example Labs Exposing Applications Service Types Services Diagram Service Update Pattern Accessing an Application with a Service Service without a Selector ClusterIP NodePort LoadBalancer ExternalName Ingress Resource Ingress Controller Labs Troubleshooting Troubleshotting Overview Basic Troubleshooting Steps Ongoing (Constant) Change Basic Troubleshooting Flow: Pods Basic Troubleshooting Flow: Node and Security Basic Troubleshooting Flow: Agents Monitoring Logging Tools Monitoring Applications System and Agent Logs Conformance Testing More Resource Labs Additional course details: Nexus Humans Kubernetes for App Developers training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Kubernetes for App Developers course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for There is no specific prerequisite for the CDRP© course. However, participants who have at least three years' experience in a data centre and/or IT infrastructures will be best suited. Overview After completion of the course, the participant will be able to: 1. Understand the different standards and methodologies for risk management and assessment 2. Establish the required project team for risk management 3. Perform the risk assessment, identifying current threats, vulnerabilities and the potential impact based on customised threat catalogues 4. Report on the current risk level of the data centre both quantitative and qualitative 5. Anticipate and minimise potential financial impacts 6. Understand the options for handling risk 7. Continuously monitor and review the status of risk present in the data centre 8. Reduce the frequency and magnitude of incidents 9. Detect and respond to events when they occur 10. Meet regulatory and compliance requirements 11. Support certification processes such as ISO/IEC 27001 12. Support overall corporate and IT governance Introduction to Risk Management Risk management concepts Senior management and risk Enterprise Risk Management (ERM) Benefits of risk management Data Centre Risk and Impact Risk in facility, power, cooling, fire suppression, infrastructure and IT services Impact of data centre downtime Main causes of downtime Cost factors in downtime Standards, Guidelines and Methodologies ISO/IEC 27001:2013, ISO/IEC 27005:2011, ISO/IEC 27002:2013 NIST SP 800-30 ISO/IEC 31000:2009 SS507:2008 ANSI/TIA-942 Other methodologies (CRAMM, EBIOS, OCTAVE, etc.) Risk Management Definitions Asset Availability/Confidentiality/Integrity Control Information processing facility Information security Policy Risk Risk analysis/Risk assessment/Risk evaluation/ Risk treatment Threat/Vulnerability Types of risk Risk Assessment Software The need for software Automation Considerations Risk Management Process The risk management process Establishing the context Identification Analysis Evaluation Treatment Communication and consultation Monitoring and review Project Approach Project management principles Project management methods Scope Time Cost Cost estimate methods Context Establishment General considerations Risk evaluation, impact and acceptance criteria Severity rating of impact Occurrence rating of probability Scope and boundaries Scope constraints Roles & responsibilities Training, awareness and competence Risk Assessment - Identification The risk assessment process Identification of assets Identification of threats Identification of existing controls Identification of vulnerabilities Identification of consequences Hands-on exercise: Identification of assets, threats, existing controls, vulnerabilities and consequences Risk Assessment - Analysis and Evaluation Risk estimation Risk estimation methodologies Assessment of consequences Assessment of incident likelihood Level of risk estimation Risk evaluation Hands-on exercise: Assessment of consequences, probability and estimating level of risk Risk Treatment The risk treatment process steps Risk Treatment Plan (RTP) Risk modification Risk retention Risk avoidance Risk sharing Constraints in risk modification Control categories Control examples Cost-benefit analysis Control implementation Residual risk Communication Effective communication of risk management activities Benefits and concerns of communication Risk Monitoring and Review Ongoing monitoring and review Criteria for review Risk scenarios Risk assessment approach Data centre site selection Data centre facility Cloud computing UPS scenarios Force majeure Organisational shortcomings Human failure Technical failure Deliberate acts Exam: Certified Data Centre Risk Professional Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Duration 4 Days 24 CPD hours This course is intended for This course is intended for the person who has responsibility for daily system operations. Overview Send, display, and respond to messages Use the online help and reference materials Monitor and control job queues, active jobs, and output queues Create and change user profiles Use authorization lists and group profiles Start and stop Power Systems with IBM i Manage system devices, user display stations, and printers Save and restore objects and libraries Monitor job and history logs Diagnose a system problem Order, receive, and install PTFs This course enables a new system operator to develop basic to intermediate level skills needed for day-to-day operations of the Power System with IBM i Power Systems and IBM i concepts and overview . Reference material and support . Overview of 5250 emulation and help . Overview of System i Navigator . Overview of IBM Navigator for i . Messaging concepts . Messaging with 5250 emulation . Messaging with System i Navigator . Messaging with IBM Navigator for i . CL command concepts . CL commands with 5250 emulation . Concepts: Object, library, and the IFS . Object management with 5250 emulation . Object management with System i Navigator . Object management with IBM Navigator for i . Introduction to work management . Work management with 5250 emulation . Job control with 5250 emulation . Job control with System i Navigator . Job control with IBM Navigator for i . Print concepts . Print control with 5250 emulation . Print control with System i Navigator . Print control with IBM Navigator for i . Starting and stopping the system . System security concepts . System security with 5250 emulation . System security with System i Navigator . System security with IBM Navigator for i . System configuration overview . Configuration with 5250 emulation . Configuration with System i Navigator . Configuration with IBM Navigator for i . Save concepts . Save with 5250 emulation . Save with System i Navigator . Save with IBM Navigator for i . Restore concepts and overview . Problem determination with 5250 emulation . Problem determination with System i Navigator . Overview of the PTF process . PTFs with 5250 Emulation . Class summary . Additional course details: Nexus Humans AS24 IBM System Operator Workshop for IBM i training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AS24 IBM System Operator Workshop for IBM i course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Overview of Child and Adolescent Mental Health Join our Child and Adolescent Mental Health course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Child and Adolescent Mental Health course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Child and Adolescent Mental Health course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Child and Adolescent Mental Health Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Child and Adolescent Mental Health. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Child and Adolescent Mental Health course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Child and Adolescent Mental Health is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Child and Adolescent Mental Health course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Child and Adolescent Mental Health Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

Pronouns are a fundamental aspect of human communication, and recognizing their importance, especially in the context of gender identity, is essential for creating an inclusive and welcoming workspace. This comprehensive course is designed to foster an understanding of the significance of pronoun inclusivity in today's diverse work environments. Analyze the evolving landscape of gender identities and pronoun usage, shedding light on non-binary, genderqueer, and other identities that may not conform to traditional binary gender norms. Participants will explore the profound impact that pronoun inclusivity can have on teamwork, communication, and overall workplace satisfaction. Learning Objectives Define and explain the concept of pronoun inclusivity and its significance in fostering diversity and inclusion in the workplace.;Comprehend the evolving landscape of gender identities and be familiar with a variety of pronouns beyond the traditional he/him and she/her.;Recognize the importance of pronoun inclusivity in attracting and retaining diverse talent, creating a respectful work environment, and reducing communication breakdowns.;Implement practical strategies to promote pronoun inclusivity within your organization, including introducing pronouns during introductions, updating materials, and encouraging respectful language use.