Description

Duration

2 Days

12 CPD hours

This course is intended for

Experienced system operators, administrators, and integrators responsible for managing and maintaining VMware Horizon solutions

Overview

By the end of the course, you should be able to meet the following objectives:
Implement a structured approach to troubleshooting
Resolve common issues that occur in a VMware Horizon environment
Troubleshoot issues with linked and instant clones
Configure the Windows client
Identify the correct log level for gathering logs
Optimize protocols for best end-user experience

This two-day course builds your skills in resolving common issues that occur in a VMware HorizonÂ© environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators.

Course Introduction

Introductions and course logistics

Course objectives

Overview of Virtual Desktop Troubleshooting

Structured approach to troubleshooting configuration and operational problems

Applying troubleshooting methods

Documenting the steps to resolving the problem

Command-Line Tools and Backup Options

Using command-line tools

Backing-up and restoring VMware Horizon databases

Troubleshooting Horizon Linked Clone Desktops

Describe the components that make up a VMware Horizon desktop

Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems

Highlight the best practice for optimizing a VMware Horizon desktop

Troubleshoot common problems with VMware Horizon desktops

Troubleshooting Instant Clone

Discuss how instant clones are created

Discuss what gets logged when an instant clone is created

Discuss the keywords to look for in the logs when troubleshooting instant clones

Discuss how to troubleshoot problems with instant clones

Windows Client

Correctly configure the Windows Client

Identify the correct log level for gathering logs

Enable the required SSL configuration level for the environment

Ports and Protocols

Discuss the key ports on a Horizon Environment

Discuss protocols used in the Horizon Environment

Understand the benefit of optimizing Blast

Become familiar with the optimization features for Blast

Implement GPO changes for Blast

Become familiar with the causes for Black Screens

Discuss how to troubleshoot Black Screen problems

Identify problems encountered when applying GPOs

Discuss how to troubleshoot GPO-related problems

Additional course details:Notes

Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC)

Nexus Humans VMware Horizon 8: Virtual Desktop Troubleshooting training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the VMware Horizon 8: Virtual Desktop Troubleshooting course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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VMware Horizon 8: Virtual Desktop Troubleshooting

By Nexus Human

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