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7573 Courses delivered Online

Level 1 Mechanic Course

5.0(1)

By Course Gate

Level 1 Mechanic Course, designed to equip you with essential knowledge and skills in automotive maintenance and safety. Throughout this comprehensive programme, you'll delve into various modules covering everything from general maintenance to intricate vehicle systems.

Level 1 Mechanic Course
Delivered Online On Demand11 hours 17 minutes
£11.99

Affiliate Marketing Strategies Course

By Compliance Central

Are you looking to enhance your Affiliate Marketing skills? If yes, then you have come to the right place. Our comprehensive course on Affiliate Marketing will assist you in producing the best possible outcome by mastering the Affiliate Marketing skills. The Affiliate Marketing course is for those who want to be successful. In the Affiliate Marketing course, you will learn the essential knowledge needed to become well versed in Affiliate Marketing. Our course starts with the basics of Affiliate Marketing and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand. Why would you choose the Affiliate Marketing course from Compliance Central: Lifetime access to Affiliate Marketing course materials Full tutor support is available from Monday to Friday with the Affiliate Marketing course Learn Affiliate Marketing skills at your own pace from the comfort of your home Gain a complete understanding of Affiliate Marketing course Accessible, informative Affiliate Marketing learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Affiliate Marketing Study Affiliate Marketing in your own time through your computer, tablet or mobile device Affiliate Marketing Curriculum Breakdown of the Affiliate Marketing Course Module 01: Affiliate Marketing Passive Income Made Easy Module 02: Affiliate Marketing Strategies Module 03: Reasons to Consider Affiliate Marketing Module 04: Top Companies to Affiliate Marketing Products Module 05: Ways to Leverage Affiliate Marketing Module 06: Ways To Optimize Your Product Pages Module 07: Ways To Pick Out The Best Products Module 08: Conclusion CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Affiliate Marketing course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Affiliate Marketing. It is also great for professionals who are already working in Affiliate Marketing and want to get promoted at work. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path The Affiliate Marketing course will enhance your knowledge and improve your confidence. Affiliate Marketing Manager: £30,000 to £60,000 per year Digital Marketing Specialist: £25,000 to £50,000 per year E-commerce Manager: £35,000 to £65,000 per year Online Marketing Strategist: £30,000 to £55,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Affiliate Marketing Strategies Course
Delivered Online On Demand3 hours
£12

Journalism Diploma Training

By Compliance Central

Are you looking to enhance your Journalism skills? If yes, then you have come to the right place. Our comprehensive course on Journalism will assist you in producing the best possible outcome by mastering the Journalism skills. The Journalism course is for those who want to be successful. In the Journalism course, you will learn the essential knowledge needed to become well versed in Journalism. Our Journalism course starts with the basics of Journalism and gradually progresses towards advanced topics. Therefore, each lesson of this Journalism course is intuitive and easy to understand. Why would you choose the Journalism course from Compliance Central: Lifetime access to Journalism course materials Full tutor support is available from Monday to Friday with the Journalism course Learn Journalism skills at your own pace from the comfort of your home Gain a complete understanding of Journalism course Accessible, informative Journalism learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Journalism Study Journalism in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Journalism Course Curriculum Breakdown of the Journalism Course Module 01: Introduction and Principles Module 02: History and Development Module 03: Interviewing Module 04: Newspaper Module 05: News Writing, Production and Reporting Module 06: Television Module 07: Radio Module 08: Media Regulatory Bodies Module 09: Writing Skills for Journalists Module 10: Journalism law Module 11: Defamation Module 12: Journalism Ethics Module 13: Health and Safety for Journalists Module 14: Niche Journalism Module 15: Tips on Writing a Good Feature Story Module 16: Online and Freelance Journalism Module 17: Becoming a Journalist CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Journalism course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Journalism. Requirements To enrol in this Journalism course, all you need is a basic understanding of the English Language and an internet connection. Career path The Journalism course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Journalism. Journalist: £22,000 to £45,000 per year Editor: £25,000 to £50,000 per year Content Writer: £20,000 to £40,000 per year News Producer: £25,000 to £50,000 per year Public Relations Specialist: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Journalism Diploma Training
Delivered Online On Demand8 hours
£12

Public Health Officer

By Compliance Central

Public health is the unseen guardian that ensures the well-being of communities at large. As the world navigates the myriad health challenges, the demand for Public Health Officers in the UK has surged, with a corresponding spike in the salary, which now ranges from £30,000 to £50,000 annually. Our "Public Health Officer" course covers nine in-depth modules, from a basic introduction to public health to the nuances of public health ethics. As a Public Health Officer, the skills you acquire here are instrumental in shaping healthier communities. Embracing this Public Health Officer course means advancing your professional journey and making tangible differences in real-world health scenarios. Let your journey in public health be the beacon that guides countless to a healthier tomorrow. Public Health Officer Course Learning Outcomes: Understand the foundational concepts of public health. Master core principles governing public health. Gain insights into epidemiological studies. Learn effective disease control strategies. Decode measures of disease frequency. Explore maternity and childbirth from a public health perspective. Delve into the relationship between environment and public health. Key Highlights: CPD Certified Free CPD PDF Certificates Instance Access Lifetime Access 24/7 Full Tutor Support Self paced Learning Any Device Compatible Public Health Officer Curriculum Breakdown of the Public Health Officer Course Course Outline: Module 01: Introduction to Public Health Module 02: Principles of Public Health Module 03: Understanding Epidemiology Module 04: Disease Control Module 05: Understanding Measures of Disease Frequency Module 06: Maternity and Childbirth Module 07: Environment and Public Health Module 08: Health System and Policy Module 09: Public Health and Ethics CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Public Health Officer course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Public Health Officer. It is also great for professionals who are already working in Public Health Officer and want to get promoted at work. Requirements To enrol in this Public Health Officer course, all you need is a basic understanding of the English Language and an internet connection. Career path Public Health Analyst: £25,000 to £45,000 per year Health Promotion Specialist: £28,000 to £45,000 per year Epidemiologist: £30,000 to £55,000 per year Health Policy Advisor: £35,000 to £60,000 per year Public Health Consultant: £45,000 to £80,000 per year Health Program Manager: £40,000 to £65,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Public Health Officer
Delivered Online On Demand3 hours
£12

Customer Service Training

By Compliance Central

Customer Service Training Course is Now The Most Demanding Course to Advance Your Career! Customer Service Course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Personal Finance. Our course starts with the basics of Customer Service training and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand. Key Points You'll Learn: Customer service to create Super-fans who will buy more and recommend your business to their friends. Create a customer experience that delights clients and makes them feel like they're getting a great product. Earn more money from repeat customers and referrals. Turn even angry clients into loyal, long-term clients with amazing customer service. Engage your customers better. Give customers an experience that makes them love your service. So, stand out in the job market by completing the course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Customer Service training course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Curriculum Summary: Importance of Customer Service Customer Service Assistant Providing 'Concierge' Level Of Service The 5 Tenets Of Total Quality Management How To Boost Customer service Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money - Through Customer Retention Dealing With Difficult Customers Method of Assessment MCQ Based Passing Marks 60% Instant Assessment and Feedback Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Customer Service. Customer Service Trainer: £25,000 to £40,000 per year Customer Experience Specialist: £22,000 to £38,000 per year Training and Development Coordinator: £22,000 to £35,000 per year Customer Success Manager: £28,000 to £45,000 per year Call Center Training Supervisor: £28,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Customer Service Training
Delivered Online On Demand3 hours
£12

Medical Transcription with Medical Terminology, Clinical Administration & Phlebotomist

By Training Tale

Medical Transcription: Medical Transcription Want to improve your preparation for a career in medical transcription? Consider taking a course on the subject. That's where our course will come in handy. You may gain an understanding of medical transcription via this introduction to the medical transcription module. All of the Medical Transcription purposes will subsequently be taught in the Medical Transcription course. Along with other documentation preparation, this Medical Transcription also explains medical languages boot camp. Additionally, as a medical transcription specialist, the Medical Transcription course will discuss data protection techniques and communication styles. Enrol our customised Medical Transcription Diploma - Level 3 course to ease your journey toward your goal. Special Offers of this Medical Transcription Course This Medical Transcription: Medical Transcription Course includes a FREE PDF Certificate. Lifetime access to this Medical Transcription: Medical Transcription Course Instant access to this Medical Transcription: Medical Transcription Course Get FREE Tutor Support from Monday to Friday in this Medical Transcription: Medical Transcription Course Main Course: Medical Transcription Diploma - Level 3 ***Free Courses*** Course 01: Medical Receptionist and Secretary Course 02: Clinical Administration Course 03: Level 3 Phlebotomist Training [ Note: Free PDF certificate as soon as completing the Medical Transcription course] Medical Transcription: Medical Transcription Industry Experts Designed this Medical Transcription course into 07 detailed modules. Course Curriculum of Medical Transcription*** Module 01: Introduction to Medical Transcription Module 02: The What, How, Who, and Why of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Medical Specialties, Procedures, Documentation and Communication Module 06: Data Protection Module 07: Medical Editing and Quality Assurance Assessment Method of Medical Transcription After completing each module of the Medical Transcription: Medical Transcription Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Medical Transcription After completing the MCQ/Assignment assessment for this Medical Transcription: Medical Transcription course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Medical Transcription: Medical Transcription Anyone can benefit from this medical transcription training. Requirements Medical Transcription: Medical Transcription Students who intend to enrol in this Medical Transcription course must meet the following requirements: Medical Transcription: Good command of the English language Medical Transcription: Must be vivacious and self-driven Medical Transcription: Basic computer knowledge Medical Transcription: A minimum of 16 years of age is required Career path Medical Transcription: Medical Transcription This Medical Transcription course will ease your job opportunities such as: Medical Transcriptionist Audio Typist Medical Office Manager And many more! Certificates Certificate of completion Digital certificate - Included

Medical Transcription with Medical Terminology, Clinical Administration & Phlebotomist
Delivered Online On Demand29 hours
£12

Beauty Therapy

4.5(3)

By Studyhub UK

Start a transformative journey with our 'Beauty Therapy' course, where the art of aesthetics and skincare science harmoniously blend. This comprehensive course offers a deep dive into the multifaceted world of beauty, meticulously designed to cater to both novices and those seeking to refine their expertise. Each module is a stepping stone towards mastery in this field, from the intricacies of hair removal techniques to the essentials of salon safety. Engaging in beauty therapy courses like this not only equips you with the necessary skills but also provides a solid foundation for a thriving career, underpinned by the assurance of beauty therapy insurance and opportunities for beauty therapy apprenticeship. Learning Outcomes: Proficient understanding of various hair removal techniques, including waxing and threading. Ability to conduct thorough client consultations, maintaining professionalism and appropriate dress code. Comprehensive knowledge of infection control, hygiene practices, and salon safety protocols. Mastery in operational procedures within a beauty therapy setting. Expertise in pre and post-waxing care, ensuring optimal client satisfaction and safety. Why buy this Beauty Therapy Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Beauty Therapy you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Beauty Therapy course for? Individuals aspiring to become professional beauty therapists. Beauty enthusiasts seeking formal education in this sector. Professionals aiming to expand their skillset in hair removal techniques. Entrepreneurs planning to establish their own beauty salons. Those interested in gaining qualifications for a beauty therapy apprenticeship. Prerequisites This Beauty Therapy was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Beauty Therapist: £18,000 - £25,000 Per Annum Salon Manager: £22,000 - £30,000 Per Annum Waxing Specialist: £20,000 - £28,000 Per Annum Skin Care Consultant: £19,000 - £26,000 Per Annum Freelance Beauty Professional: £25,000 - £35,000 Per Annum Beauty Therapy Educator: £24,000 - £32,000 Per Annum Course Curriculum Beauty Therapy Module 01: Hair Removal 00:23:00 Module 02: Types of Hair Removal 00:21:00 Module 03: Introduction to Waxing 00:24:00 Module 04: Threading 00:17:00 Module 05: Client Consultation and Dress Code 00:10:00 Module 06: Infection Control, Hygiene and Salon Safety 00:16:00 Module 07: Operational Procedures 00:09:00 Module 08: Waxing Before and Aftercare 00:08:00 Mock Exam Mock Exam - Beauty Therapy 00:20:00 Final Exam Final Exam - Beauty Therapy 00:20:00

Beauty Therapy
Delivered Online On Demand2 hours 48 minutes
£10.99

Rational Emotive Behavior Therapy Training Course

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course explains how rational emotional behavioural therapy can be used to treat depression, anxiety, substance abuse, stress-related disorders, and other psychological issues, enabling you to advance your career as an REBT therapist. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Learn about adaptive(healthy) and maladaptive (unhealthy) human emotions Understand the examples of rational and irrational belief Understand both the original ABC model and the expanded ABC Model Learn what are three basic 'musts' in human thinking patterns and beliefs Learn about psychology terms such as demandingness, awfulizing, and low and high frustration tolerance Understand how REBT can be used to deal with human psychological problems such as depression, anxiety, substance abuse, or stress-related conditions Learn how REBT can be applied in individual therapy or counselling Understand how REBT can be used in couple therapy or counselling Learn how to establish a therapeutic relationship Recognise the qualities of a good REBT therapist Learn how to think like an REBT specialist Learn how to structure sessions with your client Identify the treatment goals as well the problems in achieving these goals Why Rational Emotive Behavior Therapy Training Course right for you? To comprehend the influence of events and situations that people encounter throughout their lives, it's necessary to examine people's beliefs about these events and the emotions that come from those beliefs. REBT is an action-oriented method for assisting people in dealing with illogical beliefs and learning to control their emotions, thoughts, and behaviours in a healthier and more realistic manner. This extensive REBT Training Online Course is designed to equip you with all the adequate skills and knowledge that are necessary to understand rational emotional behavioural therapy in depth. This comprehensive course teaches you how to replace someone's negative responses with more realistic and positive responses. You will learn about the philosophy and theory of REBT, its theoretical principles, rational and irrational beliefs as well as high and low frustration tolerance. This course goes through your responsibilities as an REBT therapist in greater detail, allowing you to advance your career as an expert in this profession. Upon successful completion of the Rational Emotional Behavioural Therapy (REBT) course, you will be able to recognise all the irrational beliefs that are hovering in your client's mind and apply different types of theoretical principles and philosophies to assist them to replace them with more rational thought patterns. Rational Emotive Behavior Therapy Training Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction About the Instructor About the Course REBT: Its Theoretical Principles & Philosophy Albert Ellis & REBT Philosophy & Theory of REBT Theoretical Principles of CBT (Post-REBT) The Original ABC Model The Expanded ABCDE Model Thinking Patterns & Beliefs Adaptive (Healthy) and Maladaptive (Unhealthy) Emotions What is 'rational' Belief (Examples)? What is 'irrational' Belief (Examples)? The 3 Basic 'musts' Demandingness Awfulizing Low (& High) Frustration Tolerance Using REBT for Various Psychological Problems REBT for Depression REBT for Anxiety REBT for Substance Abuse REBT for Stress-Related Condition REBT in Individual Therapy / Counselling REBT in Couple Therapy / Counselling How to Work as REBT Therapist Establishing Therapeutic Relationship Qualities of Good REBT Therapist Identifying Treatment Goals Problems With Achieving Goals How to Think Like REBT Specialist How to Structure Sessions With Your Client When and How to Conclude Therapy Thank You and Good Bye Who should take this course? This rational emotive behavior therapy training course is primarily aimed at: REBT practitioners Counsellor Therapist Psychologist Aspiring Psychologist/ REBT Practitioners Students of Psychology This course will provide you with the necessary skills and professional competence to counsel and perform REBT therapy, whether you are new to the industry or a trained professional wishing to enhance your career. This training, on the other hand, is not limited to a specific profession or field of activity. It may also be useful to a larger audience of persons interested in learning more about REBT therapy. Entry Requirements There are no academic entry requirements for this rational emotive behavior therapy training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This rational emotive behavior therapy training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Rational Emotive Behavior Therapy Training Course
Delivered Online On Demand
£25

Customer Complaint Handler- CPD Certified

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Unlock a world of opportunities in the UK's customer service industry with our comprehensive Customer Complaint Handler course. Master the art of exceptional customer service, communication strategies, and problem-solving techniques. Be prepared for rewarding job prospects as a skilled complaint handler. Elevate your career - enroll today and start your journey towards success! Learning outcome of this Customer Complaint Handler- CPD Certified course: Understand customer service principles and their significance. Differentiate between good and average customer service. Communicate effectively with customers using various strategies. Maintain a positive attitude in customer interactions. Identify and address customer needs with tailored solutions. Handle in-person, electronic, and phone customer service professionally. Develop problem-solving skills, active listening, and rapport-building techniques. Why Prefer This Customer Complaint Handler Course? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Get instant access to this Customer Serviece course. Learn Customer Serviece from anywhere in the world Customer Serviece is affordable and simple to understand Customer Serviece is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Serviece course materials Customer Serviece comes with 24/7 tutor support ** Course Curriculum of Customer Complaint Handler *** Here is the curriculum breakdown of the Customer Complaint Handler course: Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Service Communication Strategies Module 04: Establishing Your Attitude Module 05: Identifying and Addressing Customer Needs Module 06: In-Person Customer Service Module 07: Providing Electronic Customer Service Module 08: Aspects of Phone Etiquette Module 09: Building Rapport Over the Phone Module 10: Inbound and Outbound Calls Module 11: Active Listening and Managing Tough Callers Module 12: Managing Interoffice Calls and Voicemail Module 13: Problem Solving over the Phone Module 14: Intra Organisation Dealings Module 15: Measuring Customer Service CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about Customer Service is advised to take this Customer Complaint Handler course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Customer Service course. Career path After completing this Customer Complaint Handler course, start your career or begin the next phase of your career as: Customer Service Representative: $30,000 - $45,000 Customer Support Specialist: $35,000 - $55,000 Complaints Resolution Officer: $40,000 - $60,000 Call Center Agent: $28,000 - $40,000 Client Relations Coordinator: $35,000 - $50,000 Customer Experience Associate: $32,000 - $48,000 Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Customer Complaint Handler- CPD Certified
Delivered Online On Demand6 hours
£12

B2B Business Development Course

5.0(2)

By Training Express

The B2B Business Development Course is designed to equip you with the essential knowledge and skills required to excel in business-to-business sales and strategy. In today’s competitive environment, understanding how to navigate complex sales processes and build lasting relationships with other businesses is critical. This course dives deep into the nuances of B2B business development, from understanding market dynamics to mastering negotiation techniques. Whether you are new to the field or looking to refine your approach, this course will give you the insights needed to boost your success rate and expand your professional reach. Throughout the course, you will explore key aspects such as identifying potential clients, building effective communication strategies, and crafting proposals that stand out. The course also touches on the art of networking, offering practical advice on how to leverage your connections to grow your business. By the end of your studies, you will be prepared to take on business development challenges with confidence, making informed decisions that contribute to the long-term success of your organisation. It’s a course for those serious about mastering the strategies behind B2B growth and ensuring lasting business partnerships. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Business Development Module 02: Fundamentals of B2B Sales and Marketing Module 03: The B2B Buyer Module 04: B2B Marketing Strategy Module 05: Sales and Marketing Alignment Module 06: Forming a B2B Sales Team Module 07: Generating B2B Leads Module 08: B2B Sales Techniques Module 09: B2B Sales Management Module 10: B2B Business Development Strategies Learning Outcomes: Understand B2B buyer psychology. Craft a strategic B2B marketing plan. Align sales and marketing for synergy. Create and manage an efficient sales team. Master lead generation techniques. Develop effective B2B sales and business growth strategies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals seeking B2B expertise. Marketing experts exploring B2B marketing. Business owners and entrepreneurs. Aspiring B2B sales managers. Individuals in product or service sales. Those aiming to excel in B2B roles. Career changers to B2B domains. Anyone eager to thrive in B2B business. Career path B2B Sales Representative. B2B Marketing Manager. B2B Account Executive. Business Development Manager. Sales Team Leader. B2B Marketing Specialist. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

B2B Business Development Course
Delivered Online On Demand1 hour
£12