32336 Courses delivered Online

Duration 4 Days 24 CPD hours This course is intended for Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub. Collaboration Communications Systems Engineers have a fundamental understanding ofÿnetworking, telecommunications, audio/visual and meeting room technologies, identity and access management. They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365ÿAdministrators. In addition, they may work with owners of other workloads, including facilitiesÿmanagers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers. This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Prerequisites Microsoft 365 and Microsoft Teams Networking, telecommunications, and audio/visual basics Identity and access management basics 1 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 2 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 3 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 4 - Plan and optimize network performance for Teams media Understand Teams network requirements Design network for media optimization Design and implement QoS 5 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 6 - Configure and deploy Teams Phone with Direct Routing Design Direct Routing call flows Implement SIP trunking with Direct Routing Configure Emergency Calling for Direct Routing Extend Teams Direct Routing infrastructure Deploy and maintain a survivable branch appliance 7 - Extend Teams Phone with additional services Understand how Teams interacts with additional services Configure compliance recording in Teams Configure and integrate a certified contact center in Teams Design and deploy voice bots in Teams 8 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams Prepare 10 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 11 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 12 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 13 - Guided project - Prepare meeting room experiences Prepare 14 - Monitor and troubleshoot Teams collaboration communications systems Diagnose and troubleshoot phone number assignment Diagnose and troubleshoot Teams client issues Diagnose and troubleshoot call failure and call quality issues Report on and troubleshoot Teams calls with Call Quality Dashboard Diagnose and troubleshoot Direct Routing issues Troubleshoot and monitor Teams devices Troubleshoot Teams meetings and calling Troubleshoot Teams Rooms devices

In 2020/21, there were 227 fire-related fatalities in England, which was an increase of 11% compared to the previous year. Imagine a world where the flicker of a flame holds no fear, where your understanding of fire safety goes beyond the ordinary. In this immersive course, you'll unravel the intricacies of fire safety, starting with the elemental basics. It's not just about extinguishing flames; it's about comprehending the nuanced dance of fire, its language and behaviour. Key Features This Fire Safety Training - Level 3 CPD Certified Course Includes: This Fire Safety Training - Level 3 CPD Certified Course is CPD Certified Developed by Specialist Lifetime Access Fire Safety Training - Level 3 CPD Certified Imagine possessing the knowledge to read the subtle cues of a potentially hazardous situation, and the confidence to navigate it with finesse. Dive deeper into the realm of fire safety legislation and risk assessments, gaining a profound insight into the legal tapestry that safeguards lives. Navigate through the labyrinth of fire safety measures, where each precaution is a brushstroke on the canvas of protection. Join us on this journey, where each lesson is a beacon illuminating the path to a fire-resilient world. Course Curriculum Fire Safety Training - Level 3 CPD Certified Course: Module 01: Fundamentals of Fire Safety Module 02: Fire Safety Laws and Risk Evaluations Module 03: Fire Safety Protocols Module 04: Emergency Evacuation Plans and Personal Emergency Evacuation Plans (PEEPs) Learning Outcomes Fire Safety Training - Level 3 CPD Certified Course: Identify fire safety essentials for workplace and residential settings. Comprehend UK fire safety laws and execute effective risk assessments. Implement appropriate fire safety measures in diverse environments. Formulate evacuation plans and create Personal Emergency Evacuation Plans (PEEPs). Demonstrate understanding of fire-related hazards and their prevention measures. Develop proficiency in devising strategic fire safety and evacuation plans. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? Fire Safety Training - Level 3 CPD Certified Employees in various industries can enroll this Fire Safety Training - Level 3 CPD Certified Course. Health and safety officers can enroll this Fire Safety Training - Level 3 CPD Certified Course. Facility and building managers can enroll this Fire Safety Training - Level 3 CPD Certified Course. Fire marshals and wardens can enroll this Fire Safety Training - Level 3 CPD Certified Course. Residential property managers can enroll this Fire Safety Training - Level 3 CPD Certified Course. Career path Fire Safety Training - Level 3 CPD Certified Fire Safety Officer - £30K to 45K/year. Health and Safety Manager - £35K to 50K/year. Risk Assessment Consultant - £28K to 40K/year. Emergency Response Coordinator - £30K to 45K/year. Facilities Manager - £30K to 50K/year. Certificates Digital certificate - Included Will be downloadable when all lectures have been completed.

The Kitchen Porter Training course offers an essential foundation for anyone looking to build a solid understanding of the vital role a kitchen porter plays within a professional kitchen environment. This course covers the core responsibilities, including the use of essential tools and equipment, dishwashing techniques, and maintaining kitchen cleanliness and sanitation standards. With a clear focus on ensuring safety and efficiency, learners will also explore key principles of inventory management and kitchen safety, helping to foster a well-organised and hygienic workspace. Additionally, this course introduces the fundamental concepts of HACCP (Hazard Analysis and Critical Control Points), an internationally recognised approach to food safety management. Understanding these principles helps to maintain high standards of hygiene, reducing risks associated with food handling and preparation. Suitable for beginners and those wishing to refresh their knowledge, this CPD-certified course offers an informative, accessible path to grasping the responsibilities and procedures essential to the kitchen porter’s role — all delivered in a flexible, online format. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Kitchen Porter Training Lesson 01 :Introduction to Kitchen Porter Lesson 02 :Tools and Equipment Lesson 03 :Dishwashing and Kitchen Maintenance Lesson 04 :Cleaning and Sanitation Lesson 05 :Kitchen Safety Lesson 06: Inventory Management Lesson 07:Introduction to HACCP Lesson 08:Principles of HACCP Learning Outcomes: Understand the pivotal role of a Kitchen Porter in culinary establishments. Identify and proficiently use various kitchen tools and equipment. Execute effective dishwashing techniques and maintain kitchen hygiene. Implement stringent cleaning and sanitation procedures in compliance with industry standards. Prioritize safety measures within a fast-paced kitchen environment. Master Inventory Management and grasp the principles of HACCP for optimal kitchen operation. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to kickstart their career in the culinary industry. Current kitchen staff seeking to enhance their skills and knowledge. Culinary enthusiasts eager to learn the intricacies of kitchen operations. Job seekers looking to bolster their employability in the hospitality sector. Professionals aiming to transition into the culinary field. Restaurant owners and managers keen on training their kitchen staff effectively. Career path Kitchen Porter Dishwasher Cleaning Staff in a Commercial Kitchen Inventory Clerk in a Restaurant Kitchen Assistant in a Catering Company HACCP Compliance Officer in a Food Establishment Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Elevate your career with our Youth Work and Leadership course, where your future in the UK is brighter than ever. Recent data reveals a staggering 30% growth in job prospects for youth workers. Become a catalyst for change with Youth Work and be part of the solution for our youth. Don't miss out on this opportunity - enroll today in this Youth Work course and shape a better tomorrow! Learning Outcomes of Youth Work & Leadership Upon successful completion of the Youth Work & Leadership at QLS Level 4 course, you will be able to: Develop a profound understanding of youth work principles and methods. Gain competence in the role of a youth worker and its various settings. Explore the legal responsibilities and ethical values inherent in youth work. Recognise youth work as a unique and rewarding career, with insights into social work opportunities. Grasp the social influences on youth development and learn to apply transformative strategies. Acquire essential competencies for youth work in mental health and generalist group practise. Understand the relationship between youth work and the criminal justice system, including social welfare policies. Why Prefer This Youth Work at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another accredited by CPDQS, which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery.) Get instant access to this youth work course. Learn about youth work from anywhere in the world Youth Work is affordable and simple to understand Youth Work is entirely online, interactive lesson with voiceover audio Lifetime access to the Youth Work course materials Youth Work comes with 24/7 tutor support *** Course Curriculum of Youth Work Diploma*** >> Diploma in Youth Work and Leadership at QLS Level 4 << Module 1: Introduction to Youth Work Module 2: Who Are the Youth Workers? Module 3: Youth Worker Role and Methods Module 4: Legal Responsibilities Module 5: Youth Work as a Career (Social Work) Module 6: Social Influences Module 7: Youth Work in Mental Health Module 8: Social Work and Criminal Justice Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. After passing the Diploma in Youth Work at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements There are no previous knowledge requirements for the program; this is open to anyone Career path This course is comprehensively designed to benefit the following careers. Youth Worker: £20,000 - £30,000 Youth Work Coordinator: £25,000 - £35,000 Youth Development Specialist: £30,000 - £40,000 Social Worker (Youth Services): £30,000 - £40,000 Youth Advocate: £20,000 - £30,00 Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Certificate in Youth Work & Leadership at QLS Level 4 Hard copy certificate - £99 After successfully completing the Advanced Certificate in Youth Work & Leadership at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Joinery is more than cutting and shaping wood—it’s about precision, detail, and knowing how pieces come together to create something solid and lasting. This CPD Certified Joinery Training Course walks you through the essential techniques, tools, and concepts used in the trade, all delivered online for your convenience. Whether you're fresh to joinery or simply want to sharpen your understanding, this course is designed to make even the most technical bits easier to grasp. From joints and fixings to understanding plans and measurements, each section is built with clarity in mind—no fluff, no confusing jargon. You’ll explore the key aspects of joinery with a steady pace that doesn’t rush or drag. It’s all about helping you gain knowledge that’s useful, structured, and to the point—without stepping into a workshop. If you're looking for a solid online foundation in joinery that’s straight-talking and easy to follow, you're in the right place. Key Features of the Joinery Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Joinery course is as follows: ***Joinery*** Module 01: Introduction to Joinery Module 02: Tool Checklist and Use Module 03: Building Materials Module 04: Adhesives and Fasteners Module 05: Floor Systems Module 06: Wall Framing Module 07: Roof Framing and Siding Module 08: Windows and Exterior Doors Module 09: Stair Construction Module 10: Concrete Construction Accreditation All of our courses, including this Joinery course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Joinery course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Joinery course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Develop & certify your coaching and mentoring skills  The most comprehensive, concise and impactful 6 weeks online course available. Fully accredited. Start immediately. Duration: 6 weeks starting immediately  Who is this course for? All levels of seniority Language: English Effort: 5 hours of self-paced online learning Award: 4 CPD Credits & CMI Certificate of Recognition  Accreditors: CMI, FMLM, CPD Certification Service Content format: Videos with optional reading  Assessment Method: Multiple choice, instant result. Retake if required. In total there are 8 video courses to watch. This includes 2 CPD accredited courses that require you to complete a multiple choice assessment to confirm your understanding of the topic. A pass mark of 70% is required and this can be re-taken as many times as required. Optional reading and audio book resources are provided to enable you to explore a topic deeper if required. The content of the course is of the highest global standard and has been created by MIT Sloan Management Review. Our learning platform, called Skillsoft Percipio, provides a stunning learning experience. Key learning areas: Managing stress Managing difficult professional relationships Building confidence, self-belief and assertiveness Shared goals & teaming Being a good coach Increasing engagement Creating a vision Delegating Developing women leaders Helping others to grow Motivating others On completion of this course, you will receive: A certificate stating 4 CPD Credits- Awarded by the CPD Certification Service A Certificate of Recognition from the prestigious Chartered Management Institute (CMI) Chartered Management Institute Affiliate membership for 1 year A digital badge to share on LinkedIn and add to your resume Your official CPD Certificate  Your official CMI Certificate You will also be awarded the following additional benefits: Chartered Management Institute alumni network access for 1 year Access to Chartered Management Institute networking and learning events for 1 year World leading content supported by cutting edge technology. Made for healthcare professionals.    Did you know this course can be covered by the NHS study budget? The study budget covers: Courses and education activities to support you achieving the curriculum Courses to help you prepare for postgraduate exams Discretionary courses that add value to you individually and support the wider system To access the study budget you should discuss this with your educational supervisor or line manager. To help you with this process, view our example study budget application letter here. 

Take on a journey of knowledge that transcends the ordinary - a riveting exploration into the microscopic world of Legionella. In the unfolding chapters of understanding, we unravel the enigma, delving into the essence of Legionella and its clandestine presence. Picture this: navigating the legal labyrinth, where obligations metamorphose into responsibilities, forging a path through the legislative landscape. It's not just about compliance; it's about stewardship, a commitment to safeguarding spaces from the elusive Legionella threat. Key Features This Legionella Awareness Course Includes: This Legionella Awareness Course is CPD QS Certified Free Certificate from Reed CIQ Approved Legionella Awareness Course Developed by Specialist Lifetime Access As the narrative unfolds, hazardous environments materialise before your eyes. Here, we venture beyond the visible, peeling back the layers of seemingly innocuous settings to expose potential Legionella breeding grounds. The tale takes a strategic turn with risk assessments, an art form meticulously crafted to decipher the cryptic language of Legionella's potential emergence. In a post-Covid world, our journey culminates with heightened Legionella awareness, a beacon guiding us through the challenges of the new normal. Join us in this intellectual odyssey, where knowledge is not just power - it's the key to a Legionella-resilient future. Course Curriculum Legionella Awareness Course: Module 01: Understanding Legionella Module 02: Legal Obligations and Responsibilities Module 03: Identifying Hazardous Environments Module 04: Conducting Legionella Risk Assessments Module 05: Risk Mitigation and Control Measures Module 06: Post-Covid Legionella Awareness Learning Outcomes After completing this Legionella Awareness Course, you will be able to: Understand Legionella's biology, transmission, and associated health risks in diverse settings. Comprehend legal obligations, ensuring compliance with Legionella control regulations and standards. Identify hazardous environments susceptible to Legionella growth and assess potential risks. Conduct thorough Legionella risk assessments, evaluating water systems for contamination sources. Implement effective risk mitigation and control measures to prevent Legionella proliferation. Enhance awareness by addressing Legionella concerns in post-Covid environments proactively. Certification After completing this Legionella Awareness course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Legionella Awareness course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Legionella Awareness. Moreover, this course is ideal for: Facility Managers and Supervisors Health and Safety Officers Environmental Compliance Officers Building Maintenance Staff Water Treatment and Plumbing Professionals Requirements There are no requirements needed to enrol into this Legionella Awareness course. We welcome individuals from all backgrounds and levels of experience to enrol into this Legionella Awareness course. Career path After finishing this Legionella Awareness course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Legionella Awareness are: Health and Safety Advisor Environmental Compliance Manager Facilities Management Coordinator Water Hygiene Technician Risk Assessment Consultant Plumbing and Water Systems Inspector Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.