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Description Conflict is an inevitable part of working life. And it's not always bad. But, often, it is. It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors. And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you. So you need the tools to deal with conflict at work. And this course will give you them. More than that, you'll learn how and why conflict arises, and how to minimize it before it takes hold. Here are the main topics you'll cover: The sources of conflict How to listen The effect of personalities on conflict The ways people resist imposed ideas The signs and stages of conflict escalation The steps for de-escalating conflict Strategies for resolving conflict Five ways to handle conflict How to recover a broken (workplace) relationship Ongoing Project: Your Conflict Log During the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior Experience The only prior experience you need is daily life. If you've been a hermit or in long-term peaceful coexistence with all your fellow human beings, you won't need this course. However, the people who may find this most valuable are those who experience conflict in the workplace, and especially those in supervisory or management roles. Your Tutor Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. We have you covered However, it's not all been plain sailing. Three times in 25 years, Mike has had to use his own 'Breakdown Routine' to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success. So, you see, we have you covered. This course will give you the tools to: Prevent conflict Reduce and reverse its escalation Handle full blown conflict and... recover from the effects of a conflict-induced relationship breakdown. What Will I Learn? Recognize the signs of conflict early, so you have a chance to stop it Reduce the incidence of conflict, by listening well Understand how conflict escalates, so you can stay calm and stop the escalation De-escalate conflict, so you bring your relationship back to normal Resolve conflict, using a variety of strategies and tactics Develop your resistance to being drawn into conflict Who is the target audience? Managers and supervisors at all levels Requirements No pre-requisites. If you're in the world of work, or soon to enter it, you're ready for this course. Introduction to Your Conflict Management Course Welcome to the Course Dealing 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict... yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00

Course Description The purpose of the Safeguarding Children Course is to equip individuals who work with children with the necessary practical knowledge and abilities to safeguard their welfare and act in an emergency involving safeguarding. This Safeguarding Children Training Course delves deeply into the effects of abuse, legal obligations, safeguarding laws, policies, and regulations, as well as the difficulties associated with providing care for children. You will gain a deeper understanding of what behaviours qualify as child abuse and neglect through this comprehensive Safeguarding Children Training class. You will also receive step-by-step instructions on how to recognize abuse and report any concerns you may have with safeguarding. An in-depth understanding of child development will also be acquired, with an emphasis on the emotional, social, and home aspects that influence growth. We have divided this extensive professional diploma in safeguarding children at Level 3 into a number of digestible modules that should help you quickly understand every topic, from the foundational to the most complex parts of the curriculum. For people who work with children, including teachers and social workers, this certificate is perfect. Learning outcome Understand risks and risk assessment Gain in-depth knowledge of the disclosure and reporting Know the things to do after referral Understand record keeping How Much Do Child Care Workers Earn? Senior - £39,000(Appx.) Average - £28,000(Appx.) Starting - £21,000(Appx.) Requirement Our Safeguarding Children Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Safeguarding Children Level 3 Module 01: Laws and Guidance Laws and Guidance 00:42:00 Module 02: Social and Emotional Development Social and Emotional Development 00:41:00 Module 03: Personality and Intellectual Development of Children Personality and Intellectual Development of Children 00:32:00 Module 04: Child Abuse Child Abuse 00:48:00 Module 05: Sexual Abuse Sexual Abuse 00:39:00 Module 6: The Impact of Domestic Violence and Abuse on Children The Impact of Domestic Violence and Abuse on Children 00:48:00 Module 07: Risks and Risk Assessment Risks and Risk Assessment 00:16:00 Module 08: Responding to Disclosure and Reporting Responding to Disclosure and Reporting 00:32:00 Module 09: Things to Do after Referral Things to Do after Referral 00:22:00

Embark on a captivating exploration of non-verbal cues with our 'The Secrets of Body Language' course, a window into the unspoken dialogue that frames our interactions. Grasp the subtle intricacies of gestures and postures in a program meticulously crafted to decode the silent yet powerful language of the body. From the tilt of the head to the stance of confidence, you'll journey through an enlightening curriculum designed to refine your perception and enhance your communication prowess. Learning Outcomes Comprehend the fundamental elements that constitute non-verbal communication. Analyse the diverse expressions conveyed through the movements of the head and face. Interpret the silent messages articulated by hands and limbs in various contexts. Discern how personality types influence gestural communication. Employ knowledge of body language to differentiate between persuasion and manipulation. Why choose this The Secrets of Body Language course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the The Secrets of Body Language Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this The Secrets of Body Language course for? Individuals aiming to elevate their interpersonal skills. Professionals seeking to understand client and colleague non-verbal cues. Negotiators looking to gain an edge in discussions and deal-making. Leaders wishing to project confidence and inspire trust through body language. Anyone interested in the psychological aspects of communication. Career path Human Resources Specialist - £25,000 to £40,000 Sales Director - £35,000 to £60,000 Professional Negotiator - £30,000 to £50,000 Public Relations Manager - £28,000 to £45,000 Behavioural Analyst - £27,000 to £46,000 Communications Coach - £26,000 to £39,000 Prerequisites This The Secrets of Body Language does not require you to have any prior qualifications or experience. You can just enrol and start learning.This The Secrets of Body Language was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Understanding the Basics Understanding the Basics 00:46:00 Module 02: Non-Verbal Communication Non-Verbal Communication 00:40:00 Module 03: Science of Body Language - Head-Part 1 Science of Body Language - Head-Part 1 01:08:00 Module 04: Science of Body Language - Head-Part 2 Science of Body Language - Head-Part 2 00:55:00 Module 05: Science of Body Language - Hand Science of Body Language - Hand 01:34:00 Module 06: Science of Body Language - Mid Body Science of Body Language - Mid Body 01:10:00 Module 07: Science of Body Language - Lower Body Science of Body Language - Lower Body 01:03:00 Module 08: Understanding People Understanding People 01:01:00 Module 09: Personality and Types of It Personality and Types of It 00:49:00 Module 10: Digital Body Language Digital Body Language 00:58:00 Module 11: Use Body Language Use Body Language 01:01:00 Module 12: Persuasion or Manipulation Persuasion or Manipulation 00:43:00

Do you want to assess your self-awareness? Do you want to understand the connection between self-awareness and success? Do you want to create a personal development plan to improve your self-awareness? If yes, then this course is for you. Description: Self-assessment is simply the method of 'understanding yourself.' It calls for taking stock of your desires, hates, individual attributes, qualities, likes, and needs. It's the initial segment of the occupation management process. Before you can choose what you wish to be, you initially need to discover your identity. People are always showing signs of change, developing, and growing. Thus, it's fundamental for everyone to reconsider themselves periodically about their occupation objectives. By the end of this course, the students will identify their personality, discover what they are good at and attract the right success. Who is the course for? Individuals who want to identify their personalities. People who want to attract success. Business Owners. People who want to excel at their job, regardless their profession. Individuals who want to be successful in life. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Self Assessment Test All About The Self Assessment 00:30:00 Personality Types 01:00:00 The Test 00:30:00 Reading The Test 01:00:00 Types Of Tests 01:00:00 Wrapping Up 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 3 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Course Overview Discover the primary qualities needed to make your mark on the business world when you take this course on Building a Foundation for Leadership Success. The responsibility of leadership is quite often taken for granted, but no one is automatically 'born a leader'. However, you can learn what is needed in the boardroom and what a team of employees look for in a manager. This valuable Business Leadership training delivers a complete learning curve for decision-making and problem-solving skills. It will elevate your self-confidence and affirm your working personality. When you complete the course, you will be ready, willing and able to lead your team to new and exciting accomplishments, confirming your status as a leader as you do so. This best selling Building a Foundation for Leadership Success has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Building a Foundation for Leadership Success is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Building a Foundation for Leadership Success is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Building a Foundation for Leadership Success is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Building a Foundation for Leadership Success, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Building a Foundation for Leadership Success will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Building a Foundation for Leadership Success to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Explore causes and countermeasures for Anti-Social Behaviour in this concise guide. Learn prevention strategies for a harmonious community. Enroll now!

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Are you passionate about supporting individuals with mental health challenges? Our "Mental Health Support Worker Training" course is designed to equip you with the knowledge and skills needed to provide compassionate, effective care to those in need. With a comprehensive curriculum that covers a wide range of topics, you'll be well-prepared to make a positive impact in various settings. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Mental Health Support Worker Training" course provides learners with a comprehensive understanding of mental health. Participants will explore various aspects of mental health, including legislation, social attitudes, and the role of service users. They will learn about the responsibilities of mental health support workers and gain skills in mental health first aid. The course covers different mental health conditions, such as stress, anxiety, mood, personality disorders, and schizophrenia. Learners will also study the impact of mental health in the workplace and within community settings. Additionally, the course addresses sensitive topics like self-harm, suicide, and disorders related to eating and sleeping. Participants will be equipped with knowledge about medication and therapy options for treating mental illness and learn how to effectively respond to individuals in mental health crises. This curriculum aims to provide practical skills and theoretical knowledge, preparing learners for roles in mental health support. Course Curriculum Module 01: Introduction to Mental Health Module 02: Mental Health Legislation and Services Module 03: Social Attitudes to Mental Illness Module 04: The Participation of The Service User Module 05: Overview of Mental Health Support Worker Module 06: Overview of Mental Health First Aid Module 07: Community Mental Health Teams (CMHTs) Module 08: Mental Health in the Workplace Module 09: Stress and Anxiety Disorders Module 10: Mood Disorders Module 11: Personality Disorders Module 12: Schizophrenia Module 13: Self-Harm and Suicide Module 14: Eating and Sleeping Disorders Module 15: Childhood and Adolescent Psychiatric Disorders Module 16: Medication and Therapy in the Treatment of Mental Illness Module 17: Approach And React To People In Mental Health Crisis Learning Outcomes: Understand mental health basics and related legislative services. Recognize social attitudes towards mental illness. Comprehend service user participation in mental health care. Identify roles of mental health support workers. Learn fundamentals of mental health first aid. Understand community mental health teams and their functions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Mental Health Support Worker Training 4:02:59 1: Module 01: Introduction to Mental Health 12:21 2: Module 02: Mental Health Legislation and Services 18:07 3: Module 03: Social Attitudes to Mental Illness 07:06 4: Module 04: The Participation of The Service User 12:42 5: Module 05: Overview of Mental Health Support Worker 09:38 6: Module 06: Overview of Mental Health First Aid 06:42 7: Module 07: Community Mental Health Teams (CMHTs) 11:42 8: Module 08: Mental Health in the Workplace 13:37 9: Module 09: Stress and Anxiety Disorders 17:09 10: Module 10: Mood Disorders 11:57 11: Module 11: Personality Disorders 24:16 12: Module 12: Schizophrenia 13:27 13: Module 13: Self-Harm and Suicide 11:33 14: Module 14: Eating and Sleeping Disorders 26:12 15: Module 15: Childhood and Adolescent Psychiatric Disorders 13:48 16: Module 16: Medication and Therapy in the Treatment of Mental Illness 14:38 17: Module 17: Approach And React To People In Mental Health Crisis 16:04 18: CPD Certificate - Free 01:00 19: Leave A Review 01:00 Who is this course for? Individuals interested in mental health care. People working in health and social care. Those supporting individuals with mental illness. Professionals in workplace wellness programs. Community support team members. Career path Mental Health Support Worker Community Mental Health Worker Mental Health First Aider Workplace Mental Health Coordinator Social Care Worker Youth Mental Health Worker Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Duration 1 Days 6 CPD hours Overview After completing this course, students will know how to: - Identify difficult personality types and the effect they can have in an organization - Manage difficult employees and monitor their behavior - Document ongoing changes in behavior and performance - Communicate clearly and effectively, both verbally and nonverbally - Improve your listening skills - Communicate with difficult supervisors and co-workers - Identify types of employee dismissals - Identify the focus of feedback and give and receive feedback effectively - Provide positive and constructive feedback - Monitor performance afterwards - Identify communication styles - Manage difficult feedback sessions and identify when to avoid giving feedback - Identify some common myths associated with workplace conflicts, common reasons that conflicts arise, and types of workplace conflict - Distinguish between conflict management and conflict resolution - Identify conflict resolution styles, resolve workplace conflicts, including team conflicts, and identify the communication skills required to In this course, students learn to identify and manage difficult employees, monitor their behavior, develop clear and effective communications techniques, give and receive feedback, identify workplace conflicts and present resolutions. 1 - Getting Started Workshop Objectives 2 - The Basics What is Performance Management? How Does Performance Management Work? Tools Case Study 3 - The Basics (II) Three Phase Process Assessments Performance Reviews Case Study 4 - Goal Setting SMART Goal Setting Specific Goals Measurable Goals Attainable Goals Realistic Goals Timely Goals Monitoring Results Case Study 5 - Establishing Performance Goals Strategic Planning Job Analysis Setting Goals Motivation Case Study 6 - 360 Degree Feedback What is 360 Degree Feedback? Vs. Traditional Performance Reviews The Components Case Study Module Six: Review Questions 7 - Competency Assessments Competency Assessment Defined Implementation Final Destination Case Study 8 - Kolb's Learning Cycle Experience Observation Conceptualization Experimentation Case Study 9 - Motivation Key Factors The Motivation Organization Identifying Personal Motivators Evaluating and Adapting Case Study 10 - The Performance Journal Record Goals and Accomplishments Linking with Your Employees or Managers Implementing a Performance Coach Keeping Track Case Study 11 - Creating a Performance Plan Goals Desired Results Prioritization Measure Evaluation Case Study 12 - Wrapping Up Words from the Wise Lessons Learned Additional course details: Nexus Humans Performance Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Performance Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.