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Workplace Conflict Management
By LearnDrive UK
(1)- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
1 hour
All levels
Description
This course at a glance
Accredited by CPDQE
Understand the concept of conflict management and its importance in the workplace
Identify the types and causes of conflicts and the potential cost and challenges associated with them
Use effective communication strategies to prevent and manage conflicts
Recognize how personality types are associated with conflict management styles and use this knowledge to prevent conflicts
Understand the importance of body language in communication and conflict resolution
Apply various conflict management strategies and techniques to handle conflicts in different circumstances
Implement strategies to patch things up and mend relationships after conflicts
The Workplace Conflict Management course is designed to provide individuals with the skills and knowledge necessary to manage conflicts effectively in the workplace. The course is structured into ten modules that cover a broad range of topics, including an introduction to conflict management, understanding the dimensions of conflict, preventing conflict, strategies for communication, association of personality type and conflict in the workplace, the art of body language, conflict management strategies, techniques for handling conflicts in various circumstances, patching things up, and maintaining a positive workplace culture for sustainability.
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement.
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 1 Fundamentals of Introduction to Conflict Management
Module 2 Understanding the Dimension of Conflict
Module 3 Preventing Conflict
Module 4 Strategies for Communication
Module 5 Association of Personality Type and Conflict in Workplace
Module 6 Understand the Art of Body Language
Module 7 The Conflict Management Strategy
Module 8 Techniques for Handling Conflicts in Various Circumstances
Module 9 Patching Things up
Module 10 Maintaining a Positive Workplace Culture for Sustainability
Frequently Asked Questions
Do you offer free certificate?
Yes, we offer free PDF Certificate upon course completion. Here is an example certificate that you will get after completing your course.
Is this course accredited?
Yes, this course is accredited by CPDQE.
Who is CPD for?
Continuing Professional Development (CPD) is a practice embraced by countless individuals across diverse industries and professions. Typically, professional organisations and institutes mandate CPD requirements, often specifying a specific number of annual CPD training hours.
In recent decades, the dedication to CPD has transcended the confines of traditional sectors and UK-based institutions, gaining global recognition and acceptance.
Why do you need CPD?
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Can you tell me about CPD Points, hours and credits?
The majority of institutions and professional organisations establish Continuing Professional Development (CPD) goals, typically on an annual basis. These objectives are determined by accumulating CPD activities, which include participating in training courses, eLearning programs, events, and other structured learning experiences.
Most professional bodies employ CPD hours as their primary metric, and when CPD points or credits are utilised, they are typically in a direct 1:1 correlation with CPD hours. In simpler terms, one CPD point equates to one CPD hour.
About The Provider
LearnDrive UK
Ashford
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