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2323 Courses delivered Online
Interior Design
By IOMH - Institute of Mental Health
Overview of Interior Design Dive into the vibrant world of interior design with the Interior Design Complete Training bundle. As the UK's interior design sector is set to be worth £25 billion by 2027, there's never been a better time to embark on this creative journey. This comprehensive bundle equips you with all you need, from understanding popular styles to mastering colour theory and space planning. By its conclusion, you'll be adept at styling spaces that charm and captivate, ready to tackle any design challenge. Embark on a fulfilling career in this booming industry today. Improving and moving forward is key to getting ahead personally. The Interior Design course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Interior Design Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Interior Design. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Interior Design course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Interior Design is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Interior Design course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Interior Design Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Interior Design Course Module 1: Introduction to Interior Design 00:25:00 Module 2: Design Principles 00:23:00 Module 3: Project Overview 00:30:00 Module 4: Design Elements 00:22:00 Module 5: Design Elements Practical Components 00:32:00 Module 6: Room by Room Design 00:23:00 Module 7: Popular Interior Designs 00:22:00 Module 8: Sustainable Design 00:19:00 Module 9: Presenting Your Ideas 00:20:00 Module 10: Managing Interior Design Business 00:24:00 Assignment Assignment - Interior Design 00:00:00
AutoCAD Programming Using C#.NET Level 7
By IOMH - Institute of Mental Health
Overview of AutoCAD Programming Using C#.NET Join our AutoCAD Programming Using C#.NET Level 7 course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The AutoCAD Programming Using C#.NET Level 7 course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The AutoCAD Programming Using C#.NET Level 7 course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This AutoCAD Programming Using C#.NET Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this AutoCAD Programming Using C#.NET Level 7. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the AutoCAD Programming Using C#.NET Level 7 course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This AutoCAD Programming Using C#.NET Level 7 is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the AutoCAD Programming Using C#.NET Level 7 course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this AutoCAD Programming Using C#.NET Level 7 Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Unit 01: Course Outline and Introduction Module 01: Introduction 00:01:00 Module 02: Who is this course for? 00:01:00 Module 03: What Will I Learn from this Course? 00:01:00 Module 04: What is CSharp (C#)? 00:01:00 Module 05: What is AutoCAD .NET API? 00:01:00 Module 06: What are the advantages of programming in AutoCAD .NET API? 00:02:00 Unit 02: .Net Framework and Visual Studio 2017 Community Edition Module 01: Section Overview 00:01:00 Module 02:.NET Framework Architecture Overview 00:03:00 Module 03: .NET Framework Class Library, Common Type System, Common Language Runtime 00:03:00 Module 04: More about.NET Framework Common Language Runtime (CLR) 00:02:00 Module 05: Visual Studio 2017 Integrated Development Environment (IDE) 00:03:00 Module 06: Visual Studio 2017 IDE Demo 00:07:00 Unit 03: C# Fundamentals Module 01: Section Overview 00:03:00 Module 02: DataTypes and Variables - Value Types (signed/unsigned integers) 00:04:00 Module 03: DataTypes and Variables - Signed and Unsigned Integer Demo 00:06:00 Module 04: DataTypes and Variables - Floating Point and Decimal 00:02:00 Module 05: DataTypes and Variables - Floating Point and Decimal Demo 00:04:00 Module 06: DataTypes and Variables - Boolean 00:03:00 Module 07: DataTypes and Variables - Reference Types 00:03:00 Module 08: DataTypes and Variables - Class Type 00:03:00 Module 09: DataTypes and Variables - Class Type - Demo 00:11:00 Module 10: DataTypes and Variables - Interface Type 00:01:00 Module 11: DataTypes and Variables - Array Type 00:02:00 Module 12: DataTypes and Variables - Array Type - Demo (Single Dimension) 00:08:00 Module 13: DataTypes and Variables - Array Type - Demo (Multi Dimension) 00:10:00 Module 14: C# Operators Overview 00:02:00 Module 15: C# Assignment Operators 00:03:00 Module 16: C# Assignment Operators - Demo 00:06:00 Module 17: C# Unary Operators 00:02:00 Module 18: C# Unary Operators - Demo 00:02:00 Module 19: C# Primary Operators 00:03:00 Module 20: C# Primary Operators - Demo 00:07:00 Module 21: C# Equality Operators 00:01:00 Module 22: C# Equality Operators - Demo 00:02:00 Module 23: C# Additive Operators 00:02:00 Module 24: C# Additive Operators - Demo 00:01:00 Module 25: C# Multiplicative Operators 00:01:00 Module 26: C# Multiplicative Operators - Demo 00:01:00 Module 27: C# - Relational and Type Operators 00:04:00 Module 28: C# - Logical, Conditional and Null Operators 00:04:00 Module 29: C# - Logical, Conditional and Null Operators - Demo 00:07:00 Module 30: C# Keywords (Reserved Words) 00:04:00 Module 31: C# - Conditionals Overview 00:01:00 Module 32: C# Conditionals - If-Then-Else Statement 00:03:00 Module 33: C# Conditionals - If-Then-Else Statement - Demo 00:07:00 Module 34: C# Conditionals - Switch Statement 00:03:00 Module 35: C# Conditionals - Switch Statement - Demo 00:04:00 Module 36: C# - Loops Overview 00:04:00 Module 37: C# Loops - For Loop 00:02:00 Module 38: C# Loops - For Loop - Demo 00:02:00 Module 39: C# Loops - Foreach Loop 00:02:00 Module 40: C# Loops - Foreach Loop - Demo 00:05:00 Module 41: C# Loops - While Loop 00:02:00 Module 42: C# Loops - While Loop - Demo 00:02:00 Module 43: C# Loops - Do While Loop 00:02:00 Module 44: C# Loops - Do While Loop - Demo 00:03:00 Module 45: Modifiers Overview 00:04:00 Module 46: Debugging Overview 00:03:00 Module 47: Debugging - Demo 1 00:05:00 Module 48: Debugging - Demo 2 00:12:00 Module 49: Debugging - Demo 3 00:06:00 Module 50: Error and Exception Handling - Overview 00:02:00 Module 51: ExceptionHandling - Demo 1 00:07:00 Module 52: ExceptionHandling - Demo 2 00:07:00 Module 53: ExceptionHandling - Demo 3 00:13:00 Module 54: Introduction to Object Oriented Programming (OOP) 00:04:00 Module 55: OOP - Encapsulation - Demo (Part 1) 00:11:00 Module 56: OOP - Encapsulation - Demo (Part 2) 00:12:00 Module 57: OOP - Inheritance - Demo (Part 1) 00:07:00 Module 58: OOP - Inheritance - Demo (Part 2) 00:05:00 Module 59: OOP - Polymorphism - Demo (Part 1) 00:10:00 Module 60: OOP - Polymorphism - Demo (Part 2) 00:03:00 Unit 04: Exploring AutoCAD .NET API Module 01: AutoCAD .NET API - Overview 00:01:00 Module 02: AutoCAD .NET API Assemblies 00:02:00 Module 03: Using AutoCAD .NET API in C# - Hello AutoCAD Demo Part 1 00:12:00 Module 04: Using AutoCAD .NET API in C# - Hello AutoCAD Demo - Part 2 00:04:00 Module 05: AutoCAD .NET API Object Hierarchy 00:03:00 Module 06: AutoCAD .NET API - Application Object Overview 00:03:00 Module 07: AutoCAD .NET API - Document Object Overview 00:03:00 Module 08: AutoCAD .NET API - Database Object Overview 00:03:00 Unit 05: Creating AutoCAD Objects using AutoCAD .NET API Module 01: Creating AutoCAD Objects using AutoCAD .NET API - Overview 00:01:00 Module 02: Creating a Line Object - Lab (Part 1) 00:14:00 Module 03: Creating a Line Object - Lab (Part 2) 00:03:00 Module 04: Creating a MText Object - Lab 00:10:00 Module 05: Creating a Circle Object - Lab 00:07:00 Module 06: Creating an Arc Object - Lab 00:05:00 Module 07: Creating a LWPolyline Object - Lab 00:05:00 Unit 06: Manipulate AutoCAD Objects Module 01: Manipulate AutoCAD Objects - Overview 00:01:00 Module 02: Copy Object using C# - Theory 00:01:00 Module 03: Copy Object using C# - Lab (Part 1) 00:11:00 Module 04: Copy Object using C# - Lab (Part 2) 00:02:00 Module 05: Copy multiple objects using C# - Lab (Part 1) 00:09:00 Module 06: Copy multiple objects using C# - Lab (Part 2) 00:01:00 Module 07: Erase Object using C# - Lab (Part 1) 00:06:00 Module 08: Erase Object using C# - Lab (Part 2) 00:05:00 Module 09: Move Object using C# - Lab (Part 1) 00:06:00 Module 10: Move Object using C# - Lab (Part 2) 00:02:00 Module 11: Mirror Object using C# - Lab (Part 1) 00:10:00 Module 12: Mirror Object using C# - Lab (Part 2) 00:02:00 Module 13: Rotate Object using C# - Lab (Part 1) 00:07:00 Module 14: Rotate Object using C# - Lab (Part 2) 00:03:00 Module 15: Scale Object using C# - Lab 00:05:00 Module 16: Copy Object Exercise 00:02:00 Module 17: Copy Object Solution 00:06:00 Module 18: Erase Object Exercise 00:02:00 Module 19: Erase Object Solution 00:07:00 Module 20: Move Object Exercise 00:02:00 Module 21: Move Object Solution 00:06:00 Module 22: Mirror Object Exercise 00:02:00 Module 23: Mirror Object Solution 00:06:00 Module 24: Rotate Object Exercise 00:02:00 Module 25: Rotate Object Solution 00:06:00 Module 26: Scale Object Exercise 00:01:00 Module 27: Scale Object Solution 00:05:00 Unit 07: Exploring AutoCAD Dictionaries (Layers, LineTypes, TextStyles) Module 01: Exploring AutoCAD Dictionaries - Layers Overview 00:03:00 Module 02: Listing all the Layers in the drawing using C# 00:11:00 Module 03: Creating a Layer in AutoCAD using C# 00:09:00 Module 04: Updating a Layer in AutoCAD using C# 00:09:00 Module 05: Turning the Layer On/Off in AutoCAD using C# 00:05:00 Module 06: Thawing/Freezing Layer in AutoCAD using C# 00:04:00 Module 07: Deleting a Layer in AutoCAD using C# 00:03:00 Module 08: Locking/UnLocking a Layer in AutoCAD using C# 00:05:00 Module 09: Assigning a Layer to an AutoCAD object using C# 00:03:00 Module 10: Exploring AutoCAD Dictionaries - LineTypes Overview 00:01:00 Module 11: Listing all the LineTypes in the drawing using C# 00:07:00 Module 12: Loading a LineType in the drawing using C# 00:07:00 Module 13: Setting the Current LineType in AutoCAD using C# 00:03:00 Module 14: Deleting a LineType in AutoCAD using C# 00:03:00 Module 15: Setting a LineType to an object using C# 00:04:00 Module 16: Exploring AutoCAD Dictionaries - TextStyles Overview 00:01:00 Module 17: Listing all the TextStyles in the drawing using C# 00:08:00 Module 18: Updating current TextStyle Font in AutoCAD using C# 00:10:00 Module 19: Setting the Current TextStyle in AutoCAD using C# 00:08:00 Module 20: Setting a TextStyle to an object using C# 00:04:00 Unit 08: User Input Functions Module 01: User Input Functions Overview 00:01:00 Module 02: Using GetString Method - Lab (Part 1) 00:13:00 Module 03: Using GetString Method - Lab (Part 2) 00:10:00 Module 04: Using GetPoint Method - Lab 00:12:00 Module 05: Using GetDistance Method - Lab 00:04:00 Module 06: Using GetKeyWords Method - Lab (Part 1) 00:12:00 Module 07: Using GetKeyWords Method - Lab (Part 2) 00:02:00 Unit 09: Selection Sets and Filters Module 01: Selection Sets and Filters - Overview 00:02:00 Module 02: Using SelectAll Method - Lab (Part 1) 00:11:00 Module 03: Using SelectAll Method - Lab (Part 2) 00:02:00 Module 04: Using SelectOnScreen Method - Lab (Part 1) 00:06:00 Module 05: Using SelectOnScreen Method - Lab (Part 2) 00:01:00 Module 06: Using SelectWindow Method - Lab 00:08:00 Module 07: Using SelectCrossingWindow Method - Lab 00:08:00 Module 08: Using SelectFence Method - Lab 00:08:00 Module 09: Using PickFirstSelection Method - Lab 00:11:00 Module 10: Using SelectionSet Filters - Overview 00:01:00 Module 11: Using SelectionSet Filters - Selecting Lines 00:09:00 Module 12: Using SelectionSet Filters - Selecting MTexts Lab 00:07:00 Module 13: Using SelectionSet Filters - Selecting Polylines Lab 00:03:00 Module 14: Using SelectionSet Filters - Selecting Blocks (FrenchDoors) Lab 00:07:00 Module 15: Using SelectionSet Filters - Selecting Blocks (BiFoldDoors) Lab 00:04:00 Module 16: Using SelectionSet Filters - Selecting objects in a Layer (Walls) Lab 00:07:00 Module 17: Using SelectionSet Filters - Selecting all objects in a Layer (Stairs) Lab 00:05:00 Module 18: Using SelectionSets and Filters - Exercises 00:02:00 Unit 10: Developing Title Block Project - Hands On! Module 01: TitleBlock Project - Overview 00:05:00 Module 02: Creating Project and TBlock Class - Lab 00:14:00 Module 03: Creating Classes for each Paper Sizes - Lab 00:07:00 Module 04: Creating TitleBlock Class - Lab 00:14:00 Module 05: Handling User Selected Paper Size - Lab 00:05:00 Module 06: Creating the TitleBlock Border Lines - Lab 00:06:00 Module 07: Creating the Horizontal Partition Lines - Lab (Part 1) 00:11:00 Module 08: Creating the Horizontal Partition Lines - Lab (Part 2) 00:05:00 Module 09: Creating Vertical Partition Lines - Lab 00:11:00 Module 10: Project Check on the Partition Lines - Lab 00:07:00 Module 11: Creating the TitleBlock Labels - Lab (Part 1) 00:10:00 Module 12: Creating the TitleBlock Labels - Lab (Part 2) 00:09:00 Module 13: Creating the TitleBlock Labels - Lab (Part 3) 00:11:00 Module 14: Project Check on the Labels 00:07:00 Module 15: Creating Drawing Information Texts 00:08:00 Module 16: Debugging the TitleBlock Project - Lab 00:10:00 Module 17: Completing and Running the TitleBlock Plugin 00:05:00 Module 18: Audit Drawing Project - Overview 00:02:00 Module 19: Audit Drawing Project - Demo 00:07:00 Module 20: Creating the AuditDrawing Project 00:11:00 Module 21: Creating the AuditDrawing DisplayOnScreen Method 00:14:00 Module 22: Creating the AuditDrawing Write to TXT File Method 00:08:00 Module 23: Creating the AuditDrawing Write to CSV File Method 00:06:00 Module 24: Creating the AuditDrawing Write to HTML File Method 00:14:00 Module 25: AuditDrawing Plugin Demo 00:04:00 Module 26: Creating the AuditBlock Method 00:05:00 Module 27: Creating the AuditBlock GatherBlocksAndCount Method 00:16:00 Module 28: Creating the AuditBlock DisplayOnScreen Method 00:06:00 Module 29: Creating the AuditBlock WriteToTXTFile Method 00:05:00 Module 30: Creating the AuditBlock WriteToCSVFile Method 00:05:00 Module 31: Creating the AuditBlock WriteToHTMLFile Method 00:07:00 Module 32: AuditBlock Completed Component - Demo 00:12:00 Unit 11: Conclusion Module 01: Conclusion 00:01:00
LangChain Masterclass - Build 15 OpenAI and LLAMA 2 LLM Apps Using Python
By Packt
This comprehensive course unlocks the boundless potential of LangChain, Pinecone, OpenAI, and LLAMA 2 LLM, guiding you from AI novice to expert. Dive into 15 different practical projects, from dynamic chatbots to data analysis tools, and cultivate a profound understanding of AI, empowering your journey into the future of language-based applications.
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Show all 2323Customer Support Training
By Online Training Academy
Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD Certified Customer Support Course Free Certificate from Reed CIQ Approved Customer Support Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Support Training 1:58:15 1: Module 1: Introduction to Call Centre Preview 13:52 2: Module 2: Traits of a Call Centre Agent 13:07 3: Module 3: Agent and Customer Relationship 15:02 4: Module 4: Telephone Etiquettes 10:06 5: Module 5: Communication Skills 13:15 6: Module 6: Scripts and Negotiation Techniques 12:40 7: Module 7: Managing Difficult Customers 09:06 8: Module 8: Call Centre Metrics and Benchmarking 16:18 9: Module 9: Call Centre Technology and Trends 13:49 10: CPD Certificate - Free 01:00 Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
IT System Support Course
By Hi-Tech Training
The IT System Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.
Junos Operating System training course description This course provides students with the foundational knowledge required to work with the Junos OS and to configure Junos devices. The course provides a brief overview of the Junos device families and discusses the key architectural components of the software. The course then delves into foundational routing knowledge and configuration examples including general routing concepts, routing policy, and firewall filters. Delegates will gain experience in configuring and monitoring the Junos OS and monitoring basic device operations. This course is based on Junos OS Release 15.1X49. What will you learn Describe the design architecture of the Junos OS. Navigate within the Junos CLI and perform tasks within the CLI operational and configuration modes. Configure and monitor network interfaces. Navigate within the Junos J-Web interface. Identify where you might use firewall filters. Explain basic routing operations and concepts. Identify key factors in Juniper Networks' security. Junos Operating System training course details Who will benefit: This course benefits individuals responsible for configuring and monitoring devices running the Junos OS. Prerequisites: TCP/IP foundation for engineers Duration 3 days Junos Operating System training course contents Junos Operating System Fundamentals The Junos OS Traffic Processing Overview of Junos Devices User Interface Options-The Junos CLI User Interface Options The Junos CLI: CLI Basics The Junos CLI: Operational Mode The Junos CLI: Configuration Mode User Interface Options-The J-Web Interface The J-Web GUI Configuration Lab 1: User Interface Options Initial Configuration Factory-Default Configuration Initial Configuration Interface Configuration Lab 2: Initial System Configuration Secondary System Configuration User Configuration and Authentication System Logging and Tracing Network Time Protocol Archiving Configurations SNMP Lab 3: Secondary System Configuration Operational Monitoring and Maintenance Monitoring Platform and Interface Operation Network Utilities Maintaining the Junos OS Password Recovery System Clean-Up Lab 4: Operational Monitoring and Maintenance Interface Configuration Examples Review of the Interface Configuration Hierarchy Interface Configuration Examples Using Configuration Groups Routing Fundamentals Routing Concepts: Overview of Routing Routing Concepts: The Routing Table Routing Concepts: Routing Instances Static Routing Dynamic Routing Lab 5: Routing Fundamentals Routing Policy Routing Policy Overview Case Study: Routing Policy Lab 6: Routing Policy Firewall Filters Firewall Filters Overview Case Study: Firewall Filters Unicast Reverse-Path-Forwarding Checks Lab 7: Firewall Filters Class of Service CoS Overview Traffic Classification Traffic Queueing Traffic Scheduling Case Study: CoS Lab 8: Class of Service JTAC Procedures Opening a Support Case Customer Support Tools Transferring Files to JTAC Juniper Security Concepts Security Challenges Juniper's Security Focus Appendix A: IPv6 Fundamentals IPv6 Addressing Protocols and Services Configuration
Optimizing Customer Assistance through Zendesk Excellence
By Compete High
ð Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' ð Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' ð ð Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before. ð ï¸ What You'll Learn: â Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. â Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. â Automation Awesomeness: Implement time-saving automations for a more efficient support process. â Reporting and Analytics: Extract valuable insights to enhance your support strategy. â Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience. ð¼ Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences ð Course Highlights: ð¥ Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. ð Comprehensive Study Material: Access downloadable resources for offline learning. ð¬ Interactive Discussions: Connect with fellow learners and industry experts. ð§ Practical Assignments: Apply your knowledge in real-world scenarios. ð Certification of Completion: Showcase your expertise with our accredited certification. ð Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device. ð Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00
Level 2 Diploma in Juicing - QLS Endorsed
By Kingston Open College
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
Business Case - QLS Endorsed
By Kingston Open College
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
Level 4 Diploma in Legal Support Specialist - QLS Endorsed
By Kingston Open College
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
Level 7 Diploma in CompTIA CASP+ (CAS-004) - QLS Endorsed
By Kingston Open College
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
O30 Customer Support
By Nexus Human
Duration 5 Days 30 CPD hours This course is intended for The course is intended for individuals who want to achieve a level 3 apprenticeship in IT. Overview To complete their overall level three framework in the following: CCNA, MCSA, IT Fundamentals 7 Cyber Security. In this course, students will handle customer queries, investigate customer needs, investigate and analyze customer satisfaction information and create reports based on this. Create and conduct coaching sessions. In this course, students will handle customer queries, investigate customer needs, investigate and analyze customer satisfaction information and create reports based on this. Create and conduct coaching sessions.
IT Course
By KEMP CENTER
Develop and improve your IT knowledge and skills and advance your career A comprehensive IT course with both theoretical explanation and practical exercises to teach you, improve your IT skills, and advance your career. The course is delivered by an IT expert trainer with many years of experience in the field of information technology. Successfully complete the practical tasks and tests through the course and the final exam to consolidate your knowledge and skills. We created a professionally designed, advanced IT course to answer all your needs. We created an IT guide for all newcomers in the field and suitable for those already involved in IT service at the same time. It will make you proficient in the most important aspects of IT so you can enjoy limitless career prospects worldwide. The course will be delivered through a multimedia platform Kemp Center and will eventually bring you a valuable certificate of completion. It gives you the opportunity to study at any time in the comfort of your own home and at your own pace from any device that has an internet connection. It is designed for everyone interested in the IT field. The course begins with an introduction to information technology; and then explores computer hardware and software; operating systems, how they interact with computer hardware, and how to start up, install and uninstall the most widely used operating systems today – Windows and Linux. You will also learn about the Internet and networking, database systems and data analytics, the importance of troubleshooting and customer support, information assurance, and security. This course will enrich you with both, theoretical knowledge and practical skills that will help you start your IT career from 0, or to improve further your career getting more advanced IT roles. Join the communication course and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: Toni Matthijs IT Expert The Information technology course will be delivered by Toni Matthijs -an IT expert, the best one in the field with many years of experience and an active role in information technology. Our IT expert will introduce you to the world of Information technology very carefully and detailed and will teach you how to properly organize and store data using various telecommunication systems. You will learn about computer hardware and software, about today’s most widely used operating systems: Windows and Linux, about Internet and networking, database systems and data analytics, troubleshooting and customer service, information assurance, and security. Your expert trainer will assist you and guide you through several knowledge repetitions, practical tasks, and tests to make sure you remember all the important information and consolidate your gained knowledge even better. In the end, you will be capable to use everything you learned in practice like an IT master. Overview of the course: Detailed video presentation Practical knowledge about business administration Practical knowledge of information technology, from installing software to managing databases. The course touches on selected topics in IT fundamentals among others: computer hardware and software, operating systems, installing, updating and uninstalling computer software, networking, databases and data analytics, troubleshooting and customer support, information assurance and security. Real examples of IT environment Assembling a computer from scratch, installing operating system on computer, installing, updating and uninstalling software on Windows and Linux, networking, creating database, stages of analytics process, using troubleshooting skills to solve a problem, developing an effective strategy for information assurance and security. Training videos In the course, you will find many training videos and video tutorials that will provide you with deeper knowledge about IT field and with practical IT skills that you can implement in your everyday IT tasks. 1. Hardware This section will introduce you the computer inside. Actually, you will learn all the components or different pieces inside a computer that together present the computer hardware. You will discover the function of each component and how all hardware components work together to make a computer function. By the end of this module, you will be able to build a computer from scratch! 2. Operating system In this section you will become familiar with operating systems, particularly those that are most widely used today and learn how an operating system interacts with computer hardware. 3. Networking This unit will introduce you to computer networking in practical and theoretical way. 4. Software This section focuses on computer software. By the end of this module, you will be able to install, update and remove software on both Windows and Linux operating systems. 5. Data analysis This section gives an overview of the concepts related to data analysis. 6. Troubleshooting and customer support In this section of the course, you’ll learn about the importance of troubleshooting and customer support. By the end of this module, you will utilize soft skills and write documentation to communicate with others. 7. Security and information assurance The last section of the course is a survey of the fundamental elements of computer security and information assurance. Knowledge repetitions and tests Repetitions of acquired knowledge and tests This course begins with a comprehensive introduction to the world of information technology. Through the course, you will have 9 repetitions and 9 tests that will allow you to check the acquired knowledge and better remember the topics discussed in the course. Final test Passing the final test means that you have enough knowledge and skills in the field of information technology and that you became a certified IT, expert. Practical tasks Practical tasks about: Counting in binary Assemble a computer from scratch Choose and install an operating system on a computer IP addressing and sub-netting Installing software on Windows Creating database, importing and exporting information for use in another application Using data to drive successful outcomes Troubleshooting Developing an effective information assurance strategy Bonus materials for the course: Advice on how to develop an effective strategy for information assurance and security A practical guide on how to install, update and uninstall operation systems, software, and other applications on the computer List of practical advice on how to improve your IT skill Practical guide on how to assemble a computer from scratch and how to work with computers successfully A letter from your expert instructor: The world of IT management is growing at a rapid pace and having the right skills and experience can help you develop and further improve your qualifications that will lead you to a lucrative career. We are pleased to present you and invite you to most popular and advanced study program for information technology – IT that aims to prepare you for a role of IT Specialist.In the course, you will be introduced to the world of IT through carefully, detailed developed lessons. The material shared covers plenty of IT topics and is designed to give you deeper knowledge of the IT field. The course will instruct you and teach you how to accomplish common IT tasks with the best tools and resources.This certificate course will equip you with the skills and working practices you need to apply to any IT job and that you need to succeed at all stages of your IT career. It will help you to develop and further improve your knowledge at a range of a master of IT.Investing in yourself is not wasting money and time, but a key for a better future ahead. Enroll our self-paced IT course now and start learning today, so you can benefit tomorrow!Toni Matthijs- IT Expert
