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666 Courses delivered Online

Diploma of Event Planning & Event Management (Online) - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The event industry in the UK continues to thrive, with over 10,000 events held annually across the country, generating substantial economic activity and employment opportunities. Do you dream of turning your creativity and organisational skills into a successful event career? Are you looking to enhance your skills in organizing, managing, and executing successful events? Our comprehensive Event Planning & Event Management bundle offers in-depth knowledge and practical skills to propel your career in this vibrant industry. This bundle covers event management principles, event planning techniques, event design and styling, hospitality management, catering operations, and people management skills. Plan, design, manage, and execute flawless events from start to finish. Learn to develop strategic concepts, manage budgets, curate exceptional guest experiences, and lead high-performing teams. Stay current on industry trends to excel in the dynamic world of event planning. Courses Are Included in this Diploma of Event Planning & Event Management Bundle: Course 01: Advanced Diploma in Event Management at QLS Level 7 Course 02: Diploma in Event Planner at QLS Level 5 Course 03: Event Design, Management & Styling Course 04: Hospitality Management Course 05: Catering Management Course 06: People Management Skills With expert guidance and training, you'll gain the confidence and expertise to excel in event planning, management, and execution. Seize this opportunity to unlock a world of possibilities and create lasting memories for your clients. Learning Outcomes of Event Planning & Event Management Master advanced event management principles and industry best practices. Develop expertise in event planning, design, and styling techniques. Gain insights into hospitality and catering management for flawless execution. Learn effective people management skills for team leadership success. Understand the intricacies of event coordination and logistics management. Explore strategies for creating unique and memorable event experiences. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Event Management Get a free student ID card with Event Management Training program (£10 postal charge will be applicable for international delivery) The Event Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Event Management course materials The Event Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Advanced Diploma in Event Management at QLS Level 7 Module 01: Introduction To Event Management Module 02: Role Of An Event Planner Module 03: Event Classification Module 04: Events And Clients Module 05: Steps To Plan An Event Module 06: Invitation To The Event Module 07: Event Decorations Module 08: Developing An Event Planning Business Module 09: Event Marketing Module 10: Cleaning And Waste Disposal Course 02: Diploma in Event Planner at QLS Level 5 Module 01: Introduction To Event Management Module 02: Role Of An Event Planner Module 03: Event Classification Module 04: Events And Clients Module 05: Steps To Plan An Event Module 06: Invitation To The Event Module 07: Event Marketing Module 08: Catering At Events Module 09: Event Decorations Module 10: Cleaning And Waste Disposal Course 03: Event Design, Management & Styling Event Design, Management & Styling Event Planning Steps for Planning an Event Invitations, Greetings, and Dress Code Table Manners and Table Settings The Event What is Event Management Types of Events =========>>>>> And 3 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99) CPD Hard Copy Certificate: £29.99 CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Event enthusiasts Aspiring planners Hospitality professionals Career changers Business owners Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Event planner Conference manager Wedding coordinator Event designer Operations Manager Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Diploma of Event Planning & Event Management (Online) - CPD Certified
Delivered Online On Demand25 hours
£46

Business Etiquette & Professionalism

4.9(27)

By Apex Learning

Overview This comprehensive course on Business Etiquette & Professionalism will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Etiquette & Professionalism comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this ISO 9001:2015. It is available to all students, of all academic backgrounds. Requirements Our ISO 9001:2015 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Etiquette & Professionalism. It is available to all students, of all academic backgrounds. Requirements Our Business Etiquette & Professionalism is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 12 lectures • 01:45:00 total length •What is Etiquette?: 00:05:00 •Always Be Your Best: 00:12:00 •Always Be Your Best When Meeting and Greeting: 00:06:00 •Types of Interviews: 00:07:00 •Planning for the Interview: 00:07:00 •During the Interview: 00:13:00 •Types of Meetings: 00:06:00 •Planning Conference Call Meetings: 00:10:00 •Meal Meetings: 00:09:00 •Voicemail: 00:08:00 •Instant Messaging: 00:09:00 •Five Steps to Dealing with Diversity: 00:13:00

Business Etiquette & Professionalism
Delivered Online On Demand1 hour 45 minutes
£12

Event and Hospitality Management With Complete Career Guide Course

5.0(2)

By Training Express

Looking to dive into the ever-exciting world of event planning and hospitality? This course is your passport to an expansive and dynamic career. Our program offers an in-depth exploration of all things event and hospitality management, from orchestrating large-scale events to understanding the intricate logistics behind them. The course is designed to give you a strong grasp on the theory and principles that drive the industry, offering insights into planning, coordination, and management strategies that shape successful events. Whether you're curious about running a hotel, managing conferences, or planning private events, we've got you covered. With a carefully structured curriculum, you’ll be introduced to key concepts that enhance your understanding of the event and hospitality sector. The course also presents a complete career guide, equipping you with the necessary knowledge to take the next steps in your professional journey. As you learn, you'll uncover a variety of career opportunities within this vibrant industry, setting yourself up for long-term success. Engage with this course to build a strong foundation and gain valuable insights that will give you a distinct edge in the competitive hospitality and event management fields. ________________________________________________________________________ Key Features: CPD Certified Event and Hospitality Management With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 1: Types of Events Module 2: Brainstorming Module 3: Support Staff Module 4: Technical Staff Module 5: Vendors Module 6: Get Organized Module 7: Post Event Activities Module 8: Introduction to Hospitality Management Module 9: An Overview of Hotel Industry Module 10: Management of Front Office Operations Module 11: Management of Food and Beverage Operations Module 12: Customer Satisfaction Module 13: E-Hospitality and Technology ________________________________________________________________________ Complete Career Guide for Event and Hospitality Management (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Event Management. In addition to mastering the essentials of Event Management, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Event Management. Your dream career starts here! List of career guide courses included in Event and Hospitality Management With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand various types of events and their unique characteristics. Develop effective brainstorming skills for event planning and execution. Identify and coordinate support staff essential for successful events. Manage technical staff and vendors to ensure event success. Acquire organizational skills crucial for efficient event coordination. Explore hospitality management principles, including front office and food operations. ________________________________________________________________________ Accreditation All of our courses, including the Event and Hospitality Management With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Event and Hospitality Management With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become event planners and managers. Those interested in pursuing a career in hospitality management. Professionals seeking to enhance their skills in event coordination. Students with a keen interest in the hotel and hospitality industry. Career path Event Coordinator - £22K to 35K/year. Hotel Manager - £30K to 50K/year. Food and Beverage Manager - £25K to 40K/year. Conference Coordinator - £22K to 35K/year. Customer Service Manager - £28K to 45K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Event and Hospitality Management With Complete Career Guide Course
Delivered Online On Demand1 hour
£50

Safeguarding - DSL Course

By Training Tale

As the Safeguarding - DSL, you are the first point of contact for staff members, families, and anyone who has access to your organisation; therefore, you must have a thorough understanding of child protection procedures. This exclusive Safeguarding - DSL Course will teach you more about the role and will assist you in better understanding the safeguarding process. The course uses a combination of written text and interactive exercises to help you review and develop your organisation's child protection procedures and ensure that all staff members understand their roles in safeguarding children. Learning Outcomes After completing this Course, the learner will be able to: Understand the fundamentals of safeguarding. Understand safeguarding structure and guidance. Know how to recognise abuse and how to respond to disclosures. Know the responses under the safeguarding structure. know how to resolve disagreements. Understand the principles of confidentiality. Understand the importance of Record-Keeping. Why Choose this Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Bundle Course Course 01: School Designated Safeguarding Lead Course 02: Level 4 Childcare and Development Course 03: Level 4 Diploma in Child Psychology Course 04: Level 2 Safeguarding Children Training Course Course 05: Child and Adolescent Mental Health Course 06: Childcare and Nutrition Course 07: Autism Diploma Course 08: ADHD Course 09: Dyslexia ***Other Benefits of this Bundle Course Free 9 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course] Course Curriculum of Safeguarding - DSL Module 01: Introduction Defining Safeguarding Why is Safeguarding Important? Benefits of Safeguarding Training The Designated Safeguarding Lead The Responsibilities of a Designated Safeguarding Lead The Role of Social Care Module 02: Safeguarding Structure and Guidance The Children Act 1989 The Education Act 2002 Every Child Matters 2004 The Childcare Act 2006 Working Together to Safeguarding Children The Single Assessment Process Child Protection Conference How to Report a Concern About a Child? Module 03: Recognising and Responding to Abuse Signs & Symptoms of Abuse: Children & Adults Recognising Abuse Why Children Don't Disclose Information Helping Children Disclose Abuse Responding to Disclosures Module 04: Responses Under the Safeguarding Structure Early Help Assessments Children in Need Reporting Safeguarding Concerns Contacting Children's Social Care Module 05: Working Together and Sharing Information Resolving Disagreements Sharing Information The Principles of Confidentiality What If a Person Does Not Want to Share the Information? Module 06: Recording Information Why is Record-Keeping Important? What Should be Included in Record of Safeguarding Concerns? What Should DSLs Record on a Welfare Concern Form? Storage and Access to Records Serious Case Reviews Peter Connolly >---------------------< Assessment Method After completing each module of the Level 3 Designated Safeguarding Lead Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 3 Designated Safeguarding Lead Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Safeguarding - DSL is ideal for anyone who works with children and holds management, supervisory or designated child protection roles in settings such as schools, universities, charities, places of worship, sports clubs, leisure centres and GP and healthcare practices. This course is suitable for anyone wishing to understand the responsibilities of the DSL so that they can become a safeguarding lead for their company or assist those who already hold the position. Requirements There are no specific requirements for this Designated Lead course because it does not require any advanced knowledge or skills. Career path With this qualification and experience, you could become or act as the Safeguarding Officer, Safeguarding Lead within your organisation. Certificates Certificate of completion Digital certificate - Included

Safeguarding - DSL Course
Delivered Online On Demand3 days
£40

Business Etiquette and Professionalism - Video Training Course

4.3(43)

By John Academy

Description: Bad manners and poor etiquette can cost a lot. Because of poor etiquette, you can miss many prosing opportunities. The success of finding a project depends very much on proper etiquette and effective communication. Throughout the Business Etiquette and Professionalism Training course, you will learn the basics of business etiquette and professionalism in the workplace. You will also be familiar with the principles of professional behaviour, interview etiquette and electronic etiquette. Finally, you will be able to know the proper ways of business planning, and the right strategies for conducting a meeting. The purpose of the course is to train you or guide you to know the business etiquette so that you can enhance professionalism in the office environment and can grab the attraction of the [potential customers. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Etiquette and Professionalism - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Etiquette and Professionalism - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Principles of Professional Behavior What is Etiquette? FREE 00:05:00 Always Be Your Best 00:12:00 Always Be Your Best When Meeting and Greeting 00:06:00 Interview Etiquette Types of Interviews 00:07:00 Planning for the Interview 00:07:00 During the Interview 00:13:00 Planning and Attending Business Meetings Types of Meetings 00:06:00 Planning Conference Call Meetings 00:10:00 Meal Meetings 00:09:00 Electronic Etiquette Voicemail 00:08:00 Instant Messaging 00:09:00 Multicultural Etiquette Five Steps to Dealing with Diversity 00:13:00 Mock Exam Mock Exam- Business Etiquette and Professionalism - Video Training Course 00:20:00 Final Exam Final Exam- Business Etiquette and Professionalism - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Business Etiquette and Professionalism - Video Training Course
Delivered Online On Demand2 hours 25 minutes
£11.99

Human Resources Management (HR) Career Track Diploma Course

5.0(2)

By Training Express

Human Resources isn’t just about hiring and firing—it’s the quiet engine behind every strong organisation. From staff wellbeing to recruitment, policy to workplace culture, HR shapes how a company functions from the inside out. This Human Resources Management (HR) Career Track Diploma Course offers sharp insight into what really goes on behind office doors. With content that’s clear, engaging and built for today’s HR landscape, this course is perfect for those who want to get to grips with everything from payroll to performance reviews—without the waffle. Expect cleverly structured content that teaches you how HR supports strategy, handles change, and keeps everything from recruitment to retention ticking smoothly. Whether you’re looking to step into HR or you already handle HR responsibilities alongside other roles, this course covers the essentials with smart detail and clear explanation. No fluff, no fuss—just what you need to understand modern HR from the inside. Key Features CPD-Accredited Human Resources Management course Instant Human Resources Management e-certificate Fully online, interactive Human Resources Management course with audio voice over Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Human Resources Management course to excel! Amp up your skills to maintain a healthy workplace culture and environment. This Human Resources Management - Training will help you unlock the power of human resources management to navigate the challenges of the modern workplace and drive business success. The Human Resources Management - Training will give you valuable insights into the responsibilities of the HR department. The Human Resources Management course covers various topics, including employee recruitment and selection, training and development, performance appraisal, employee relations, workplace safety etc. Additionally, This Human Resources Management course will give you a secure understanding of HR fundamentals, showing you how to manage the employee lifecycle effectively. This Human Resources Management bundle includes the following courses: Course 01: HR (Human Resource) Course 02: People Management Skills For Supervisors Course 03: UK Employment Law Course 04: Pension Course 05: Leadership and Management Diploma Course 06: GDPR Training Course Course 07: Strategic Planning and Analysis for Marketing Course 08: Personal Development Skills Course 09: Recruitment and Termination Course 10: Effective Organisational Reporting Course 11: Cross-Cultural Awareness Training Course 12: Diversity and Equality in Workplace Level 3 Course 13: CRM - Customer Relationship Management Course 14: Anti-Money Laundering (AML) - Level 3 Course 15: Workplace Confidentiality Course 16: Workplace Productivity Course 17: Microsoft Office Course 18: Budget & Forecast Course 19: Decision Making and Critical Thinking Course 20: Project Management Course 21: Online Meeting and Virtual Conference Course 22: Procurement and Supply Chain Management Course 23: Life Coaching Learning Outcomes Gain an excellent understanding of the human resources management principles Learn the leadership and management skills necessary for effective team management Improve expertise in recruitment strategies and termination procedures Learn how to motivate and counsel employees with Herzberg's two-factor model Certification Once you've successfully completed the Human Resources Management Training, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD Accreditation All of our courses, including this Human Resources Management Training are fully accredited. CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Human Resources Management Course bundle is understanding the intricacies of human resource management to drive positive change and shape the success of an organisation. Requirements Learners do not require any prior qualifications to enrol in this Human Resources Management - Training. Career path This Human Resources Management - Training bundle will lead you to many different career opportunities, here are few prospects: HR manager Recruitment Specialist Training and Development Coordinator Employee Relations Consultant HR Business Partner Certificates Certificate of completion (Hard copy) Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion (PDF) Digital certificate - Included

Human Resources Management (HR) Career Track Diploma Course
Delivered Online On Demand1 hour
£100

AUCWB-CT - Administering and Using the Cisco Webex Boards

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for The primary audience for this course is as follows: WebEx Board Power Users Network Video Administrators Collaboration Administrators Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer DesignHTMLPreview Overview Overview of Cisco WebEx Boards Setting up and configuring WebEx Board Using WebEx Teams Board Troubleshooting WebEx Team Boards WebEx Teams API   This is a one-day instructor-led course that teaches the students how to Administer and Use a WebEx Team Board for Collaboration Teams. Overview of Cisco WebEx Board Introducing the WebEx Board WebEx Board Capabilities WebEx Board Considerations WebEx Board 55 WebEx Board 70 WebEx Board 85 Setting up and Configuring WebEx Board Unpacking WebEx Boards Mounting options for the WebEx Board Webex Board Touch 10 Support Audio Arrays for Webex Board Cisco WebEx Board Pen WebEx Board Easy Installation WebEx Board Activation WebEx Board Registration to Cloud WebEx Board Registration to CUCM Software Updates Setting up email for annotation and White boarding Using the WebEx Board as a Digital Signage Setup Branding on the WebEx Boards Reset to Factory Default User Interface -Device Settings -Call Quality -Check health and Services -Check Camera Using the WebEx Board Using the WebEx Board as Standalone Conference unit Using the WebEx Board with WebEx Teams app Pairing WebEx Teams app with the WebEx Board Making Calls with the WebEx Board Whiteboarding with the WebEx Board Collaborating with WebEx Board Using Wireless sharing Using WebEx Board attach to a WebEx teams space WebEx Board Companion Mode Troubleshooting the WebEx Board On-Screen Diagnostics Camera Check Media Quality Web Interface Web Interface ? Diagnostics Web Interface ? Monitoring Calls Web Interface ? Call Control Web Interface ? System Logs Web Interface ? Call Logs Troubleshooting Registration Troubleshooting Connectivity Labs Installing WebEx Teams Application Setup WebEx Board Configuring WebEx Board Configure advanced settings Configuring Conferences with WebEx Boards Making calls with WebEx Boards Joining Spaces With WebEx Boards Whiteboarding WebEx Board Sessions Annotating WebEx Board sessions Monitor WebEx Board Sessions Troubleshooting WebEx Board Sessions

AUCWB-CT - Administering and Using the Cisco Webex Boards
Delivered OnlineFlexible Dates
Price on Enquiry

Party Planning and Management

5.0(2)

By Institute of Beauty & Makeup

Discount Course | New Year Special - Downloadable FREE 'Mini Course' | Lifetime Access | CPD Accredited | Exam Included

Party Planning and Management
Delivered Online On Demand1 hour
£12

Cisco Administering Collaboration Environments (CLACE)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Administrator IT support personnel Helpdesk support staff The secondary audience for this course is as follows: Network Engineering Staff Overview Upon completing this course, the learner can meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified Communications Manager (CUCM) system and its environment Configure CUCM to support IP Phones Configure Cisco Unified Communications Manager and IM&Presence to support Cisco Jabber soft client. Configure CUCM to route calls to internal and PSTN destinations Configure User accounts and multi-level administration Demonstrate the use of Self Care Portal functionality Configure user features, including Hunt Groups, Call Pickup, and Call Park. Define the capabilities of and demonstrate the Bulk Administration Tool Define the SMART Licensing model for Cisco Unified Communications Demonstrate the use of the Unified Reporting tool Demonstrate the use of the Dialed Number Analyzer Explain the function of Cisco Unity Connection and the various interfaces that are used to access the system Describe the components that are required for user call processing by Cisco Unity Connection Implement the various features and options that are available to users in Cisco Unity Connection Explore Cisco Unity Connection version features and functions Use the various applications, tools, and reports that are available in Cisco Unity Connection Administering Collaboration Environments (CLACE) is an instructor-led course presented by Skyline-ATS to system administrators and customers involved with the Cisco Unified Communications Manager and Cisco Unity Connection product's day-to-day operation. The CLACE course is the replacement for the CMA / UCA courses. CLACE is a lab-intensive course. The primary focus is learning by performing the configuration tasks. The amount of theory is limited to allow more time for discovery exercises. This course introduces you to the CUCM system, the necessary procedures for administering IP Phones and Users, understanding the Dial Plan, and implementing Features. The course also covers Jabber administration and Cisco Unity Connection administration features, options, and configuration settings. In addition to instructor-led lectures and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the CUCM and CUC software used in the class is version 12.5.1, the course material applies to versions 8.x, 9.x, 10.x, 11.x, or 12.x of the applications. The concepts and the lab tasks are the same for most of the software versions. Define Collaboration Technology and Benefits Define Collaboration Benefits Describe On-Premise, Cloud, and Hybrid Deployments Describe On-Premise Collaboration Deployments Describe Cisco's Collaboration Endpoints Describe Cisco Collaboration On-Premise Edge Solutions Describe Cisco's Collaboration On-Premise Conferencing Solutions Describe Cisco Cloud Services Administering Initial Parameters for Cisco Unified Communications Manager Understand the On-Premise Collaboration Deployment Models Describe The Cisco Unified CM Cluster Services Define Network requirements for Collaboration Define Network Services for Collaboration Navigate Cisco Unified CM Discovery 1: Configure Cisco Unified Communications Manager Initial Parameters Explore Cisco Unified CM Groups Discovery 2: Configure the Cisco UCM Core Systems Settings Exploring Endpoints and the Registration Process Identify Cisco Endpoint Solutions Explore the Boot up Process of an Endpoint Describe Power Over Ethernet Discovery 3: Configure an Access Switch for an Endpoint Describe IP Network Settings Discovery 4: Deploy an IP Phone Through Auto and Manual Registration Discovery 5: Administer Endpoints in Cisco Unified Communications Manager Managing Users in Cisco Unified Communications Manager Analyze Cisco UCM Users Types and Settings Describe Methods for Authenticating Cisco UCM Users Discovery 6: Create Local User Accounts Discovery 7: Adding Users in Cisco Unified Communications Manager Describing a Basic Dial Plan Describe the Concepts of a Dial Plan and Call Routing Describe Elements of Call Routing Explore Digit Manipulation and Translation Patterns Discovery 8: Create a Basic Dial Plan Describing Class of Service Explore the Concepts of Class of Control Discovery 9: Explore Partitions and Calling Search Spaces Discovery 10: Explore Private Line Automatic Ringdown (PLAR) Enabling Endpoints and Features Configure a Cisco Jabber Endpoint in Cisco UCM Discovery 11: Implementing Common Endpoint Features (Configuring Hunt Groups and Call Coverage) Explore Mobility Discovery 12: Implement Mobility Implementing Media Resources in Cisco Unified Communications Manager Media Resource Overview Media Resource Selection and Access Control Audio and Video Conference Bridge Devices Audio and Video Conference Bridge Integration Options Discovery 13: Configuring Media Resources Reporting and Maintenance Explore the Troubleshooting Process Describe Reporting and Maintenance Tools Describe the Cisco Real-Time Monitoring Tool Discovery 14: Use Reporting and maintenance Tools Describing Cisco Instant Messaging and Presence Describe Cisco IM and Presence Features and Architecture Clustering Describe Cisco IM and Presence Components and Communication Flows Enabling Jabber Cisco Jabber Deployment Modes Discovery 15: Deploy an On-Premise Cisco Jabber Client for Windows Configure Unity Connection Integration Overview of Cisco Unity Connection Integration SIP Integration Typical Integration Mistakes Integration Considerations Discovery 16: Configure the integration between Cisco Unity Connection and Cisco UCM Discovery 17: Configure Voicemail Users Configuring Cisco Unity Connection Call Handlers Call handler Overview System Call Handler Caller Input Operator Call Handler Goodbye Call Handler Directory Handler Interview Handler Troubleshooting Cisco Unity Connection Overview of Cisco Unity Connection Troubleshooting Options Integration Troubleshooting Tools Cisco Real-Time Monitoring Tool Discovery 18: Troubleshoot Cisco Unity Connection Additional course details: Nexus Humans Cisco Administering Collaboration Environments (CLACE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Administering Collaboration Environments (CLACE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Cisco Administering Collaboration Environments (CLACE)
Delivered OnlineFlexible Dates
Price on Enquiry

Admin and Secretarial & PA

4.8(9)

By Skill Up

Build your communication skills to boost the productivity of office administration. Learn Business Etiquette, Organisational Skills, Effective Planning and Scheduling.

Admin and Secretarial & PA
Delivered Online On Demand8 hours 2 minutes
£25