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A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist & Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist & Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist & Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist & Secretary Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist & Secretary Course Course 01: Medical Receptionist & Secretary Course 02: Dealing With Difficult People Course 03: Report Writing Course ***Others Included of Medical Receptionist & Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist & Secretary Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------ Assessment Method After completing each module of the Medical Receptionist & Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist & Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist & Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist & Secretary course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Our Level 4 Time Management course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. The course is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress. If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, Our Level 4 Time Management course will provide you with the necessary knowledge and skills to take your professionalism to the next level. The Level 4 Time Management course is ideal for those who want to work as a time manager. The course will place a strong emphasis on project methods. This course is for both aspiring beginners and experienced professionals who want to gain a detailed understanding of important business management topics. This exclusive Level 4 Time Management course will also provide you with a solid practical and theoretical foundation that will undoubtedly improve your knowledge and skills in this field. The inclusion of a wide range of optional units allows the learner to tailor their qualification to their specific role as well as the needs of their employer. We will walk you through the fundamentals of this Level 4 Time Management course. This course will also teach you how to perform and assist unresponsive casualties. You will also learn to deal with common issues and basic maintenance. This course will make sure you are more diverse than the others. This course is a great medium if you want to improve your skills and understanding; it is one of the most popular courses. The Level 4 Time Management course will also teach you tips and tricks for being fast and efficient. This Level 4 Time Management course can help you improve your reputation. You can tell the difference from the first lesson. This includes all of the teachings that you can easily understand and apply to your abilities. Individuals attempting to make a career in this field will benefit from this course understanding of the fundamentals and comprehensive education. Whether you are new to this field or want to improve your skills and have a successful career, our course can help you get there. This course covers all relevant topics. Learning Outcomes After completing the Level 4 Time Management Course, you will be able to: Increase workplace productivity by implementing key time management techniques. Prioritise workload and plan your time effectively. Respect other people's time and keep your team and boss focus. Manage meetings more effectively and complete important tasks on time. Improve work performance by setting smart daily goals and planning each working day. Live a value centred life. Why Choose Level 4 Time Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Level 4 Time Management Course Complete Bundle Course 01: Level 4 Time Management Course Course 02: HR Management Course Course 03: Business Management Course Course 04: Workplace First Aid Training ***Other Benefits of this Course*** Free 4 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the course] We are committed to providing you with the best educational experience possible as one of the leading course providers and most renowned e-learning specialists online. This Level 4 Time Management course was created in collaboration with experts and mentors to help you learn quickly and efficiently, at your own pace and ease. The Level 4 Time Management course covers all of the most recent topics to keep you up to date with all the necessary information. This excellent course covers basic to advanced relevant topics, allowing you to improve your skills. You will be more productive at this work after completing this course. You will also receive easy-to-digest modules and learning materials in this masterfully designed course, allowing you to stand out in your future career. Furthermore, the relevant skills you will gain after completing this Level 4 Time Management course will add value to your resume. The Level 4 Time Management course teaches you everything you need to know to advance your career in the industry. It gives you the opportunity to significantly boost your earning potential. The program emphasizes how to improve your competency as a person in your chosen field while also identifying important career insights in the relevant job sector. Enroll in our Level 4 Time Management course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. Time management can help you equip yourself with the skills you will need to land your dream job. Course Curriculum of *** Level 4 Time Management course *** Module 1: Basics of Time Management Module 2: Prioritize Your Time Module 3: Organize Your Time Module 4: Using Your Time Efficiently Module 5: Time-Management in the Workplace Module 6: Time Management for Students Module 7: Time-Management Software Module 8: Create a Value-Based Time Management Plan Level 5 Diploma in Nutrition Course Module 1: Introduction to Nutrition Module 2: Diet and Nutrition: Dietary Guidelines Module 3: Nutrition and the Human Body Module 4: Nutrition Important for Metabolism and Blood Function Module 5: Macronutrients in the Diet: Protein Module 6: Macronutrients in the Diet: Lipids Module 7: Nutrition throughout the Life Cycle Module 8: Nutrition and Society: Food Politics and Views Level 7 Business Management Course Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law Workplace First Aid Training Module 1: Introduction Module 2: Managing Incident at Workplaces Module 3: Treating Secondary Injuries Module 4: Resuscitation (CPR) Module 5: Secondary Illness and Conditions Module 6: Additional Secondary Illness and Conditions Module 7: COVID 19 Awareness Assessment Method After completing each module of the Level 4 Time Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Level 4 Time Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 4 Time Management course is suitable for: Office Managers Teaching Professionals Personal Assistants & Secretaries HR Professionals Administrative Assistants Requirements There are no specific requirements for this Level 4 Time Management Course because it does not require any advanced knowledge or skills. Career path The Level 4 Time Management course is designed to give you the skills and knowledge so that you can land your dream job, get promoted at work, go identity, or create your own business. Certificates Certificate of completion Digital certificate - Included

Our Time Management course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. The course is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress. If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, Our Time Management course will provide you with the necessary knowledge and skills to take your professionalism to the next level. The Time Management course is ideal for those who want to work as a time manager. The course will place a strong emphasis on project methods. This course is for both aspiring beginners and experienced professionals who want to gain a detailed understanding of important business management topics. This exclusive Time Management course will also provide you with a solid practical and theoretical foundation that will undoubtedly improve your knowledge and skills in this field. The inclusion of a wide range of optional units allows the learner to tailor their qualification to their specific role as well as the needs of their employer. We will walk you through the fundamentals of this Time Management course. This course will also teach you how to perform and assist unresponsive casualties. You will also learn to deal with common issues and basic maintenance. This course will make sure you are more diverse than the others. This course is a great medium if you want to improve your skills and understanding; it is one of the most popular courses. The Time Management course will also teach you tips and tricks for being fast and efficient. This Time Management course can help you improve your reputation. You can tell the difference from the first lesson. This includes all of the teachings that you can easily understand and apply to your abilities. Individuals attempting to make a career in this field will benefit from this course understanding of the fundamentals and comprehensive education. Whether you are new to this field or want to improve your skills and have a successful career, our course can help you get there. This course covers all relevant topics. Learning Outcomes After completing the Time Management Course, you will be able to: Increase workplace productivity by implementing key time management techniques. Prioritise workload and plan your time effectively. Respect other people's time and keep your team and boss focus. Manage meetings more effectively and complete important tasks on time. Improve work performance by setting smart daily goals and planning each working day. Live a value centred life. Why Choose Time Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Time Management Course Complete Bundle Course 01: Level 4 Time Management Course Course 02: HR Management Course Course 03: Business Management Course Course 04: Workplace First Aid Training ***Other Benefits of this Course*** Free 4 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the course] We are committed to providing you with the best educational experience possible as one of the leading course providers and most renowned e-learning specialists online. This Time Management course was created in collaboration with experts and mentors to help you learn quickly and efficiently, at your own pace and ease. The Time Management course covers all of the most recent topics to keep you up to date with all the necessary information. This excellent course covers basic to advanced relevant topics, allowing you to improve your skills. You will be more productive at this work after completing this course. You will also receive easy-to-digest modules and learning materials in this masterfully designed course, allowing you to stand out in your future career. Furthermore, the relevant skills you will gain after completing this Time Management course will add value to your resume. The Time Management course teaches you everything you need to know to advance your career in the industry. It gives you the opportunity to significantly boost your earning potential. The program emphasizes how to improve your competency as a person in your chosen field while also identifying important career insights in the relevant job sector. Enroll in our Time Management course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. Time management can help you equip yourself with the skills you will need to land your dream job. Course Curriculum of *** Time Management *** Module 1: Basics of Time Management Module 2: Prioritize Your Time Module 3: Organize Your Time Module 4: Using Your Time Efficiently Module 5: Time-Management in the Workplace Module 6: Time Management for Students Module 7: Time-Management Software Module 8: Create a Value-Based Time Management Plan Level 5 Diploma in Nutrition Course Module 1: Introduction to Nutrition Module 2: Diet and Nutrition: Dietary Guidelines Module 3: Nutrition and the Human Body Module 4: Nutrition Important for Metabolism and Blood Function Module 5: Macronutrients in the Diet: Protein Module 6: Macronutrients in the Diet: Lipids Module 7: Nutrition throughout the Life Cycle Module 8: Nutrition and Society: Food Politics and Views Level 7 Business Management Course Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law Workplace First Aid Training Module 1: Introduction Module 2: Managing Incident at Workplaces Module 3: Treating Secondary Injuries Module 4: Resuscitation (CPR) Module 5: Secondary Illness and Conditions Module 6: Additional Secondary Illness and Conditions Module 7: COVID 19 Awareness Assessment Method After completing each module of the Time Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Time Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Time Management course is suitable for: Office Managers Teaching Professionals Personal Assistants & Secretaries HR Professionals Administrative Assistants Requirements There are no specific requirements for this Time Management Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path The Time Management course is designed to give you the skills and knowledge so that you can land your dream job, get promoted at work, go identity, or create your own business. Certificates Certificate of completion Digital certificate - Included

A Business & Management Studies and examines how a market or organisation works and functions. This might encompass the company's financial, administrative, and marketing components. Marketing, work Management courses are available for both eager novices and professionals. If you are planning to make your career in this business management field we will provide you with all true guidance which will lead you through to ultimate success. Business Management Course will be focusing on terms, laws, leadership qualities, strategies and any more. Experts and mentors collaborated to develop this course. This Business Management Course can boost your professional reputation. With the lessons, you can tell the difference. Through this course, you will learn everything you need to know to start or progress your career in business or empowerment management at the highest possible level. This course is essentially separated into different levels. This Business Management course will help you develop technical abilities as well as a deep understanding of work handling. You will gain a practical and theoretical understanding about improving your knowledge to run a business. The course can help you reach the height of success. All current topics are covered in this course. You will be provided with all the laws and regulations related to marketing or empowerment. This Business Management Course will educate you on operational work, risk reducing, succession planning, project handling, and others. For individuals attempting to make a profession in this field of marketing or empowerment this course helps them to understand the basics and to educate them fully. This Business Management Course will help you to gain a thorough understanding of this topic. This course will also clarify the differences between a leader and a manager. Moreover, students will develop an action plan for running an organisation It does not matter if you are weak in management. Following all the steps of this course you can improve your skills and make career and professional objectives. In this Business Management Course, we are committed to provide you with the best educational experience possible as we are one of the leading course providers and most renowned e-learning specialists online. If you do not follow all the steps of the Business Management course it might get difficult for students to understand as well as to make a career out of it successfully. Learning Outcomes At the end of the course, the learner will be able to: Provide a brief idea about Business Management and its importance. Discuss all the terms related to Business Management. Clarify the differences between a leader and a manager. Describe the theory of leadership and management to encourage organisational direction. Determine the personal and technical skills needed to attain strategic objectives. Develop a personal improvement plan. Describe the concepts of strategic business management. Understand the UK law and regulations related to business. Develop an action plan for an organisation. Why Choose Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Business Management Course** Course 01: Level 7 Business Management Course Course 02: Level 1 Business Management Course 03: Level 7 Diploma in Leadership and Management Course ***Other Benefits of Business Management Course*** 3 PDF Certificate FREE Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Business Management Course] This Business Management Course will be the best addition to enhance your knowledge to make a career in this field. We will be providing a collection of concepts, ideas, and procedures that will empower you in maintaining your own learning and advancement. Our course increasingly focused on consequences of the topic as well as the advantages that professional development potentially generates in the real world. This course will help students to understand more about this Level 7 Business Management. This Business Management Course is led by world-class course materials, which is available online. The course is divided into several modules for your better understanding. You can also learn about numerous strategic techniques about this course. Additionally, this step-by-step online course will teach you how to respond to issues that arise during running a market, helping you make well-informed important decisions. So without any delay take the next step toward achieving your personal and professional goals. We will assist you to learn about all the essentials and help you in every step of this course. You can always count on us if you ever feel difficulty solving a problem that's given to you. With total assurance you can fully trust us with the whole process of learning. Business Management Course and will provide the best guidance so that you can have the career you desire. Enrol to see what you Need to go through the curriculum's component descriptions to have a glimpse of what elements you need to finish this Business Management Course successfully. Course Curriculum of *** Business Management *** Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Techniques for Business-Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law ------------------- ***GIFT Courses*** **Level 1 Business Management Course Curriculum Module 01: Management and Leadership Explained Module 02: How to Manage Resources Module 03: Effective Management of Time, Stress and Crises ------------------- **Level 7 Diploma in Leadership and Management Course Course Curriculum Module 1: Understanding Management and Leadership Module 2: Leadership over Yourself Module 3: Creativity and Innovation Module 4: Leadership and Teambuilding Module 5: Motivation and People Management Module 6: Communication and Leadership Module 7: Presentation, One-to-one Interview and Meeting Management Module 8: Talent Management Module 09: Strategic Leadership Module 10: Stress Management Assessment Method After you have finished Business Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Management course is highly recommended for: Entrepreneurs. Small business owners. Existing business professionals. Program Manager. Facility Manager. Program Administrator. Students Recent graduates. Requirements There are no specific requirements for this Business Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path The Business Management Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Level 5 Negotiation Skills will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Level 5 Negotiation Skills will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Level 5 Negotiation Skills course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Level 5 Negotiation Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 5 Negotiation Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 5 Negotiation Skills course. ******Courses are included in this Bundle Course: Course 01: Level 5 Negotiation Skills Course 02: Creating a Business Start-Up Course 03: Level 2 Certificate in Business Management Course 04: Level 2 Diploma in Business Administration ******Others included in this Level 5 Negotiation Skills bundle course: Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of this Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills ---------------- ***Creating a Business Start-Up*** Course Curriculum: Module 01: Fundamental Steps for a Business Start-up Module 02: Strategic Thinking about New Business Module 03: The Best Business Ideas for You Module 04: Developing a Start-up Business Plan ---------------- ***Level 2 Certificate in Business Management*** Course Curriculum: Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management ---------------- ***Level 2 Diploma in Business Administration*** Course Curriculum: Module 01: Communication in a Business Environment Module 02: Principles of Providing Administrative Services Module 03: Principles of Business Document Production and Information Management Module 04: Understand Employer Organisations Module 05: Manage Personal Performance and Development Module 06: Develop Working Relationships with Colleagues Module 07: Manage Diary Systems Module 08: Produce Business Documents Module 09: Health and Safety in a Business Environment Module 10: Handle Mail Module 11: Principles of Digital Marketing Module 12: Administer Finance Module 13: Understand Working in a Customer Service Environment Module 14: Principles of Team Leading Module 15: Principles of Equality and Diversity in the Workplace Module 16: Exploring Social Media Module 17: Understand the Safe Use of Online and Social Media Platforms ---------------- Assessment Method After completing each module of the Level 5 Negotiation Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5 Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Level 5 Negotiation Skills could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 5 Negotiation Skills course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist and Secretary Diploma course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist and Secretary Diploma course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing thiscourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist and Secretary Diploma Course Course 01: Medical Receptionist and Secretary Diploma Course 02: Report Writing Course Course 03: Level 4 Time Management Course ***Others Included of Medical Receptionist and Secretary Diploma Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist and Secretary Diploma Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------ Assessment Method After completing each module of the Medical Receptionist and Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist and Secretary Diploma course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist and Secretary Diploma course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist and Secretary Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Medical Receptionist and Secretary Diploma course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist and Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

The human resources management is the department assigned to ensure the welfare of employees including their wages, compensation, and benefits. It is best to implement an efficient payroll management to make sure employees could receive their salary on time. Developing payroll management skills is possible after taking this Level 3 Diploma in HR and Payroll Management. It is designed to help HR managers and staff to learn the different payroll systems and choose the best system perfect for the needs of the department. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Level 3 Diploma in HR and Payroll Management has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Level 3 Diploma in HR and Payroll Management is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £35,000. The sky really is the limit. Course Curriculum HR and Payroll Management - Updated Version Human Resource Management Introduction to Human Resources 00:16:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:19:00 Performance Appraisal Management 00:19:00 Employee Relations 00:15:00 Ensuring Health and Safety at the Workplace 00:16:00 Motivation and Counselling 00:19:00 Employee Termination 00:15:00 Employer Records and Statistics 00:11:00 Essential UK Employment Law 00:35:00 Payroll Management Module 1: Payroll Basics 00:10:00 Module 2: Company Settings 00:08:00 Module 3: Legislation Settings 00:07:00 Module 4: Pension Scheme Basics 00:06:00 Module 5: Pay Elements 00:14:00 Module 6: The Processing Date 00:07:00 Module 7: Adding Existing Employees 00:08:00 Module 8: Adding New Employees 00:12:00 Module 9: Payroll Processing Basics 00:11:00 Module 10: Entering Payments 00:12:00 Module 11: Pre-Update Reports 00:09:00 Module 12: Updating Records 00:09:00 Module 13: e-Submissions Basics 00:09:00 Module 14: Process Payroll (November) 00:11:00 Module 15: Employee Records and Reports 00:13:00 Module 16: Editing Employee Records 00:07:00 Module 17: Process Payroll (December) 00:12:00 Module 18: Resetting Payments 00:05:00 Module 19: Quick SSP 00:10:00 Module 20: An Employee Leaves 00:13:00 Module 21: Final Payroll Run 00:07:00 Module 22: Reports and Historical Data 00:08:00 Module 23: Year-End Procedures 00:09:00 HR and Payroll Management - Old Version HR & Leadership Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Human Resource Management Module One - Getting Started 00:30:00 Module Two - Human Resources Today 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Managing Payroll What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam - Level 3 Diploma in HR and Payroll Management 00:30:00 Final Exam Final Exam - Level 3 Diploma in HR and Payroll Management 00:30:00

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

A higher level diploma programme which analyzes and researches the responsibilities, duty of the manager, which makes them capable of being qualified enough to work in air station management. This Level 5 Diploma in Airport Management course includes all the knowledge about how to serve in this Airline station and make a career out of it. The role of an air station manager is huge, and there is a high demand for air station managers. Also it is a very unique profession. This Level 5 Diploma in Airport Management course will provide you with all of the essential skills to become an effective manager. Air station Managers are an essential part of any airport and are tasked with ensuring the maintenance of terminals, runways, and other buildings, as well as ensuring that everything within the air station is up to standard. Moreover, This Level 5 Diploma in Airport Management course will also educate the students overseeing all shift activities, including the coordination and collaboration of all functions, to ensure work is done in a consistent manner with air station rules, procedures, and regulations, and to ensure the safety and security of passengers, tenants, and employees. Through this Level 5 Diploma in Airport Management course, you will learn about the latest international and national aviation law and regulations. Whether you're a management consultant or an entry-level employee on the front lines, you can still improve your career and professional objectives no matter where you are. Moreover, a higher education empowers you with the appropriate equipment to move ahead. This Level 5 Diploma in Airport Management course is an essential step in staying competitive and developing your capabilities. Taking educational training can assist you in staying on track. This Level 5 Diploma in Airport Management course teaches you how to meet the unique and dynamic demands of today's global air station environment. You will learn how to respond quickly and decisively to an emergency and demonstrate the passenger boarding system procedures. However This Level 5 Diploma in Airport Management course is not a one-time event; the knowledge and education you will gain from here will continue to strengthen throughout your career. Additionally, it will also teach you about appreciation and encourage Teamwork, which will help the relationships that you have with your co-workers and how you are going to maintain transparency. Learning Outcomes After completing this Level 5 Diploma in Airport Management course, learner will be able to: Gain a thorough understanding of Aviation Law and Regulation Gain a solid understanding of Aviation Economics and Forecasting Gain in-depth knowledge about Airfield Design, Configuration and Management Understand Airport Systems Planning and Design Understand Airport Management and Performance Understand Airport-Airline Relationship Understand Airline Business Models Understand Airline Pricing Strategies Understand Airline Scheduling and Disruption Management Understand Airline Passengers Understand Aviation Safety and Security Understand Airspace and Air Traffic Management Understand Air Cargo and Logistics Understand Airlines, Information Communication Technology and Social Media Understand Human Resource Management and Industrial Relations Understand Air Transport Marketing Understand Air Transport in Remote Regions Why Choose Level 5 Diploma in Airport Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of Level 5 Diploma in Airport Management Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Level 5 Diploma in Airport Management course ] This Level 5 Diploma in Airport Management course will also focus on the Consistency, reliability and Trustworthiness qualities you are going to need in order to become a successful air station manager. If you appreciate taking charge and managing a situation to ensure its success and also ensure that everything runs well. This Level 5 Diploma in Airport Management course is an excellent way to broaden your knowledge and to make you qualify for a position in air station management. This course is a wonderful opportunity to expand your knowledge. This online Level 5 Diploma in Airport Management course is structured into modules and submodules to make it easier for learners to grasp the concept. Beginning with important information and progressing to the most advanced level. This Level 5 Diploma in Airport Management course can help you achieve your goals and prepare you for a rewarding career. Continuing professional development guarantees that users remain knowledgeable and competent in your profession while also equipping you the essential skills to help you progress in your profession. This Level 5 Diploma in Airport Management course also includes the facilities, the importance of safety, how this air station plays an important role in the air transportation system, and other important air station related issues. There has never been a better time to start or advance your knowledge. So, enroll in our Level 5 Diploma in Airport Management course today and equip yourself with the essential skills to set yourself up for success! Detailed Course Curriculum *** Level 5 Diploma in Airport Management *** Module 1: Aviation Law and Regulation Air Law Aviation Law International Air Law Sovereignty of Territorial Airspace The International Civil Aviation Organisation (ICAO) The Warsaw Convention 1929 Globalisation of Aviation Module 2: Aviation Economics and Forecasting The Aviation Value Chain Airline Markets: Demand Airline Markets: Supply Airline Profit, Yield and Unit Costs Alliances Demand and Demand Forecasting Module 3: Airfield Design, Configuration and Management The Airfield and Its Components Runways Runway Configuration and Capacity Other Factors that Affect Runway Capacity Runway Demand Management Runway Development Taxiway Design Aprons and the Landside Interface Airfield Management Aerodrome Safeguarding Module 4: Airport Systems Planning and Design Forecasts are 'Always' Wrong Flexibility is Essential Airports are Part of a Competitive Air Transport System Measures of Airport 'Capacity' can be Very Misleading Queues are at the Heart of Airport Operations Module 5: Airport Management and Performance Airport Ownership and the Changing Operating Environment Airport Performance Managing Runway Capacity Future Challenges Module 6: The Airport-Airline Relationship The Airport-Airline Relationship The Changing Nature of the Airport-Airline Relationship Airport Perspectives on the Airport-Airline Relationship Airline Perspectives on the Airport-Airline Relationship Module 7: Airline Business Models Airline Business Models The FSNC Response Strategic Alliances Non-aligned Carriers Airline Failure Module 8: Airline Pricing Strategies Pricing Revenue Management Pricing Strategies of FSNCs and LCCs Point-to-Point Revenue Management Connecting Passenger Revenue Management Other Revenue Management Considerations Contribution of Ancillary Revenue to Total Revenue The Impact of the Internet Emerging Trends in Airline Pricing Module 9: Airline Passengers Passenger Segmentation Passenger Value Passenger Retention Airline Alliances Challenges of Frequent Flyer Programmes: Induced Disloyalty Module 10: Airline Scheduling and Disruption Management Airline Schedule Planning and Resource Utilisation Flight Schedule Generation and Travel Demand Fleet Assignment and Aircraft Routing Crew Scheduling Operational Uncertainties and Disruption Management Module 11: Airline Finance Sources of Airline Finance Financial Statements Financial Ratios Financial KPIs Financial Risk Management Financial Failure Module 12: Aviation Safety and Security Aviation Safety Safety Statistics and Trends Accidents by Flight Phase Accident Rates by Aircraft Types Type of Service Accident Costs Accident Causation Models Safety Management Systems (SMSs) Safety Culture Aviation Security Terrorist Attacks Against Aircraft Airline Security Airport Security Module 13: Airspace and Air Traffic Management Airspace The Structure and Classification of Airspace The Rules of the Air Airspace Charts Air Traffic Services (ATS) ATC Technologies Air Traffic Management (ATM) The Future Barriers to Change Module 14: Aircraft Manufacturing and Technology Industrial Location of Aircraft OEMs Industrial Offsets New Technology Global Shifts in Commercial Aircraft Manufacturing Future Trends Module 15: Air Cargo and Logistics The Business Case for Air Cargo Characteristics of Air Cargo The Air Cargo Industry Global Air Cargo Operations Specialised Air Cargo Airports as Air Cargo Logistics Nodes Air Cargo: Challenges and Opportunities The Future of Air Cargo Module 16: Airlines, Information Communication Technology and Social Media What is ICT? Airlines and ICT Airlines Online: The Impact of the Internet Social Media Business Strategy and Corporate Control Functions Flight Operations Functions The Future Module 17: Environmental Impacts and Mitigation Air Transport and the Environment The Environmental Impacts of Air Transport Global Impacts Local Impacts Environmental Mitigation Strategies Environmental Policy Assessment Module 18: Human Resource Management and Industrial Relations People Management in the Airline Industry Liberalisation, Industry Crises and LCCs Contemporary People Management in Civil Aviation An Alternative Approach to People Management Module 19: Air Transport Marketing Principles of Air Transport Marketing Principles of Engagement Marketing Marketing Through Mobile Technologies Module 20: Air Transport in Remote Regions Market Segments of Air Services to Remote Regions Management Challenges of Providing Air Services to Remote Regions Aircraft Types and Operational Considerations Financial Viability, Franchising, Public Subsidies and PSO Routes The Future Assessment Method After completing each module of the Level 5 Diploma in Airport Management course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Level 5 Diploma in Airport Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 5 Diploma in Airport Management program is ideal for energetic people who want to improve their professional skills and prepare for the job of their dreams! This course is also suitable for those who want to gain in-depth knowledge on this subject and stay up to date with the latest information. Requirements There are no specific requirements for Level 5 Diploma in Airport Management course because it does not require any advanced knowledge or skills. Career path With the help of the Level 5 Diploma in Airport Management course, you will be able to seek several promising career opportunities, such as: Airport Manager Aviation Project Manager Air Traffic Services Manager Certificates Certificate of completion Digital certificate - Included