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Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you looking to enhance your Service Helpdesk & Technical Support Skills and make yourself a valuable asset in today's job market? Look no further, because our online course is designed to help you achieve just that! Our Service Helpdesk & Technical Support Skills course is ideal for professionals who want to enhance their existing skill set, beginners who want to kickstart their career, or even freelancers who want to start a new business on housekeeping. With this course, you'll gain practical knowledge and skills that are essential for anyone working in customer service and technical support. Learning Outcome of Service Helpdesk & Technical Support: Effective communication skills: Learn how to communicate clearly and effectively with customers and colleagues. Phone etiquette: Master the art of answering and making calls, and build a positive rapport with customers. Active listening: Learn how to listen actively and respond appropriately to customer needs. Problem-solving: Develop problem-solving skills to help you quickly and effectively resolve customer issues. Organisational skills: Learn how to manage your workload and stay organised in a fast-paced work environment. Customer relationship management: Learn how to build and maintain strong customer relationships over time. Business writing skills: Develop effective business writing skills to create clear, concise, and professional written communications. This Service Helpdesk & Technical Support Skills Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: IT Support Technician Training Course 03: Email Writing Training Course 04: Workplace Safety Course 05: Dealing With Difficult People Training Course Course 06: Document Control Course 07: GDPR Course 08: Level 2 Microsoft Office Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Workplace Confidentiality Course 11: Customer Relationship Management Service Helpdesk & Technical Support Skills Curriculum of Service Helpdesk & Technical Support Skills Bundle Course 01: Service Helpdesk & Technical Support Course Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash How will I get my Certificate? After successfully completing the Service Helpdesk & Technical Support Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) So, enrol now in this Service Helpdesk & Technical Support Skills course to advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Service Helpdesk & Technical Support Skills Anyone from any background can enrol in this Service Helpdesk & Technical Support Skills bundle. Requirements Service Helpdesk & Technical Support Skills Our Service Helpdesk & Technical Support Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Service Helpdesk & Technical Support Skills Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Tired of browsing and searching for a Delivery Driver Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Delivery Driver Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Delivery Driver Trainingcourse that will enhance your skills and prepare you for the competitive job market. Also, ourexperts are available for answering your queries on Delivery Driver Trainingand help you along your learning journey. Advanced audio-visual learning modules of these Delivery Driver Trainingcourses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Delivery Driver Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Delivery Driver Training Bundle Consists of the following Premium courses: Course 01: Delivery Driver Training Course 02: Supply Chain Management Course 03: Operations Management Course 04: Driver Safety Awareness Certificate Course 05: Car Mechanic and Repair Training Course 06: Engine Lubricant System Training - Level 4 Course 07: Supercharger Automobile Engineering Course 08: Manual Handling Level 2 Course 09: English Law and Legal System Level 3 Course 10: Effective Communication Skills Diploma Course 11: Time Management The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Delivery Driver Trainingexpertise and essential knowledge, which will assist you in reaching your goal. Enrol now in Delivery Driver Training to advance your career, and use the premium study materials from Apex Learning. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Delivery Driver Training bundle. Requirements Our Delivery Driver Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Delivery Driver Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Boost Your Career with Apex Learning and Get Noticed By Recruiters! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now!

Level 2 Accredited Assistant Life Mechanic Training Be better equipped to support other people to become their own life mechanic using The Life Garage tools.

Give a compliment to your career and take it to the next level. This E-Procurement Will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this E-Procurement Bundle will help you stay ahead of the pack. Throughout the E-Procurement Programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this E-Procurement Course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This E-Procurement Bundle Consists of the following Premium courses: Courses are included in this E-Procurement Bundle? Course 01: E-Procurement-Level 3 Course 02: Supply Chain Management Course 03: Diploma in Lean Process and Six Sigma Course 04: Facilities Management Level 3 Course 05: Product Management Level 3 Course 06: Warehouse Course 07: Business Analysis Level 3 Course 08: Budgeting and Forecasting Course 09: Cost Control Process and Management Course 10: Compliance & Business Risk Management Course 11: Effective Communication Skills Enrol now in E-Procurement To advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your E-Procurement Expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this E-Procurement. It is available to all students, of all academic backgrounds. Requirements Our E-Procurement is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (E-Procurement - Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Give a compliment to your career and take it to the next level. This Travel & Tourism bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Travel & Tourism bundle will help you stay ahead of the pack. Throughout the Travel & Tourism programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the Travel & Tourism sector. Along with this Travel & Tourism course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Travel & Tourism Bundle Consists of the following Premium courses: Course 01: Travel & Tourism Course 02: Hotel Management Level 3 Course 03: Concierge Course 04: Event Planning Course 05: Travel Blogger Course 06: Catering Management Course 07: Customer Service Course 08: Working Effectively Across Cultures Course 09: Customer Relationship Management Course 10: Professional Photography Diploma Course 11: Time Management Training Enrol now in Travel & Tourism to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the Travel & Tourism course included in a one-time fee Accessible, informative Travel & Tourism modules of the course designed by expert instructors Learn about the Travel & Tourism course at your ease - anytime, from anywhere Study the Travel & Tourism course from your computer, tablet or mobile device CPD accredited Travel & Tourism course - improve the chance of gaining professional skills Curriculum: Course 01: Travel & Tourism Module 01: Introduction to Travel & Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel and Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry And much more... CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Travel & Tourism bundle. Requirements This Travel & Tourism course has been designed to be fully compatible with tablets and smartphones. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Give a compliment to your career and take it to the next level. This Dermatology bundlewill provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Dermatology bundle will help you stay ahead of the pack. Throughout the Dermatology programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Dermatology course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Dermatology Bundle Consists of the following Premium courses: Course 1: Dermatology Course 2: Skin Care Treatment Course 3: Acne Treatments and Beauty Care Course 4: Nutrition and Health Level 2 Course 5: Complete Communication Skills Master Class for Life Course 6: Human Anatomy and Physiology Course 7: Health Awareness and Social Care Training Course 8: Wound Care Level 2 Course 9: Personal Hygiene Course 10: Infection Prevention Training Course 11: Makeup Artistry Course Enrol now in Dermatology to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Dermatology expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Dermatology Bundle Course 1: Dermatology Basics of Dermatology Skin Anatomy Skin Nutrients Diagnosis of Skin Disease Skin Infections Atopic Eczema Care of Different Skin Types Different Ethnicities Skin Care Reducing Ageing Effects Acne and Its Remedies Seasonal Skin Care Effect of the Sunburn and Its' Remedies Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Dermatology bundle. Requirements This Dermatology course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Dermatology) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Want to master the art of Baking and turn your passion into a profession? Well, look no further. With a single payment, you will gain access to our premium Baking Masterclass and take your cake decorating skills to a whole new level. With an understanding of the essence of cake decoration and ultimate baking, the course reveals the secrets and tricks master bakers follow to prepare delicious treats. You'll be familiar with various decorating tools, different baking styles, and ultimate cake decoration techniques to make the products even more beautiful. You'll also learn to spot the difference between a wide variety of cakes and desserts for various occasions and amaze your customers, meeting their expectations. Besides baking and cake decorating, the course also focuses on the subject matter you need to run your own bakery business. You'll know how to start your bakery, create effective marketing strategies, and attract more customers to uplift your sales and revenue for your baking business. Finally, the course will teach you about the pastry business's ultimate food safety and personal hygiene protocols. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Baking Bundle Consists of the following Premium courses: Course 01: Introduction Course 02: Baking and Cake Decorating Level 2 Course 03: Bake a Layer Cake Course 04: Mastering the art of Macarons Course 05: New York Cheesecake Course 06: Baking & Cake Decorating Online Diploma Course Course 07: Complete Communication Skills Master Class for Life Course 08: Artisan Pastry & Desserts Course 09: Sourdough Breads & Pastries Mastery Course 10: Food Safety Supervising in Catering Diploma Course Course 11: Create a Short Recipe Video Our Baking course provides you with the abilities to: Identify ingredients and their functions for baking Apply appropriate scaling and mixing methods for cake baking Work with various forms of raw ingredients in making a finished cake Construct several layered cakes with different types of fillings Identify different types of icings that can be used for different types of cakes. Identify proper cooling and storage techniques Use baker's scales and specialised pastry tools and ingredients Demonstrate proper production stages for bread and pastries Develop professional skills and safe work habits. Apply correct food safety and sanitation techniques So, enrol now to advance your career! Curriculum of Baking Bundle Course 01: Introduction Welcome to the Course Reading a Recipe Mise en Place Choosing Ingredients Equipment Toolkit Special Notes for High Altitude What is a Butter Cake- Important Considerations for Butter Cakes Creaming Method- Almond Butter Cake Reverse Creaming Method- Vanilla Butter Cake What is an Oil Based Cake- History of Oil Based Cakes Important Considerations for Oil Cakes Blended Method- Chocolate Olive Oil Cake Blended Method- Carrot Cake What is a Sponge Cake- History of Sponge Cakes Sponge Cake Mise en Place American Sponge Cakes American Sponge Method- Classic American Sponge European Sponge Cakes European Sponge Method- Genoise What is Simple Syrup Simple Syrup Method Thank You! ---------- Other Courses Are ---------- Course 02: Baking and Cake Decorating Level 2 Course 03: Bake a Layer Cake Course 04: Mastering the art of Macarons Course 05: New York Cheesecake Course 06: Baking & Cake Decorating Online Diploma Course Course 07: Complete Communication Skills Master Class for Life Course 08: Artisan Pastry & Desserts Course 09: Sourdough Breads & Pastries Mastery Course 10: Food Safety Supervising in Catering Diploma Course Course 11: Create a Short Recipe Video How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Without any formal requirements, anybody can delightfully enrol in this course. This course is perfect for- Individuals with an interest in baking and cake decorating, regardless of their skill level Beginner bakers looking to learn the fundamental principles and techniques of baking Experienced bakers looking to improve their skills and learn new techniques Those who are interested in starting their bakery and cake-decorating business Anyone with a passion for baking and cake decoration People looking/preparing for job opportunities in the relevant fields Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path Theoretical information from this course can help learners advance in the following career paths: Baker ( Salary: £16,000 to £24,000 per year) Cake Decorator ( Salary: £12,000 to £25,000 ) Food Factory Worker ( Salary: £14,000 to £27,000) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Introduction to Baking) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Give a compliment to your career and take it to the next level. This Executive PA will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Executive PA will help you keep ahead of the pack. The Executive PA incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Executive PA will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Executive PA, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Executive PA course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included in this Executive PA Bundle: Course 1: Executive PA Course 2: Paralegal Course 3: GDPR Course 4: Level 2 Microsoft Office Essentials Course 5: Document Control Course 6: Touch Typing Essentials Course 7: Online Meeting Management Course 8: Minute Taking Essentials Level 2 Course 9: Workplace Confidentiality Course 10: Stress Management Training Course 11: Workplace Safety Course As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the course to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses including this Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Learn about at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Course Curriculum of Executive PA: Course 1: Executive PA Introduction to Personal Assistant Business Telephone Skills Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Communication Skills Customer Service Microsoft Office Skills Course 2: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 3: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 4: Level 2 Microsoft Office Essentials Excel 2016 Word 2016 PowerPoint 2016 Access 2016 Course 5: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Course 6: Touch Typing Essentials Introduction How to Set up Your Computer How to type the letters F and J How to type the letters D and K How to type the letters S and L ---------- Executive PA---------- Course 7: Online Meeting Management Course 8: Minute Taking Essentials Level 2 Course 09: Workplace Confidentiality Course 10: Stress Management Training Course 11: Workplace Safety Course How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Moving from Secretary to an Executive PA Role) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Give a compliment to your career and take it to the next level. This Transport Planning bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Transport Planning bundle will help you stay ahead of the pack. Throughout the Transport Planning programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Transport Planning course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Transport Planning Bundle Consists of the following Premium courses: Course 01: Transport Manager Course Course 02: Import/Export Processing Course 03: Logistic Management Course 04: Supply Chain Management Course 05: Operations Management Course 06: Vehicle Routing Problem with Spreadsheet Course 07: Diploma in Lean Process and Six Sigma Course 08: Driver Safety Awareness Certificate Course 09: Car Mechanic and Repair Training Course 10: Effective Communication Skills Diploma Course 11: Emergency First Aid and Incident Management at Work Key features of this Transport Planning course: This Transport Planning bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Transport Planning is entirely online 24/7 Learner support The Transport Planning bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Transport Planning expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Transport Planning from any place in your own time without travelling for classes. Enrol now in Transport Planning to advance your career, and use the premium study materials from Apex Learning. The Transport Planning bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Transport Planning expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Transport Planning Bundle Course 01: Transport Manager Course Module 01: Introduction Module 02: Transport Management Systems (TMS) Module 03: Transportation Management Strategy Module 04: Road Freight Transport Laws and Permits Module 05: Rail and Transport Management Module 06: Transport Management for Ports and Inland Waters Module 07: Transport Management for Airlines Module 08: Trends, Challenges and Best Practice in Transport Management Module 09: Transport Management and Health and Safety And 10 more courses... Certificate after completion of Transport Planning: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Transport Planning bundle. Requirements This Transport Planning course has been designed to be fully compatible with tablets and smartphones. Career path Having this Transport Planning expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Certificate of completion Digital certificate - Included