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Overview: Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion. With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level. The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today. This Customer Service & CRM Training Bundle Consists of the following Premium courses: Course 01: Sales and Marketing Skills Level 3 Course 02: Customer Relationship Management Course 03: Know Your Customer (KYC) Course 04: Leadership & Management Diploma Course 05: Risk Management Level 7 Course 06: Retail Management Level 5 Course 07: Effective Communication Skills Course 08: Performance Management Course 09: Quality Management Course 10: Time Management Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning. Why Choose this Customer Service Bundle? FREE Customer Service & CRM CPD-accredited certificate Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery) Lifetime access to the Customer Service & CRM course materials The Customer Service & CRM program comes with 24/7 tutor support Get instant access to this Customer Service & CRM course Learn Customer Service & CRM training from anywhere in the world The Customer Service & CRM training is affordable and simple to understand The Customer Service & CRM training is entirely online Description: The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal. Customer Service & CRM Bundle Certificates after completion: PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds. Requirements Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace. Career path Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career By Enrolling In This Functional Skills IT & Python Programming Bundle 5 in 1 Functional Skills IT Bundle Improve your knowledge of Functional Skills with this Functional Skills IT & Python Programming bundle. This Functional Skills bundle is designed to build your competent skill set to enable the best possible outcome for you. Our Functional Skills bundle is ideal for those who aim to be the best in their fields. Designed for success, this Functional Skills course covers everything from basics to advanced topics in Functional Skills. Each lesson on this Functional Skills course is crafted for easy understanding, enabling you to become proficient in Functional Skills. Whether you are a beginner or looking to sharpen your existing skills, this Functional Skills is the ideal choice. So, enrol now in this Functional Skills Bundle Today to advance your career! This Functional Skills Bundle Contains 5 of Our Premium Courses: Course 01: Functional Skills IT Course 02: Essential IT Skills Level 2 Course 03: Diploma in Python Programming at QLS Level 5 Course 04: Microsoft SQL Server Development for Everyone Course 05: Electronic Device Maintenance and Troubleshooting Why Choose Our Functional Skills IT Course? Get a Free QLS QLS-endorsed certificate upon completion of this course Get a free student ID card with this Bundle Get instant access to this Bundle course. Learn from anywhere in the world This bundle course is affordable and simple to understand The Functional Skills course is an entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The Functional Skills comes with 24/7 tutor support Assessment Process of Functional Skills Bundle Once you have completed all the courses in the Functional Skills bundle, you can assess your functional skills and knowledge with an optional assignment. Our expert trainers will assess your assignment on Functional Skills and give you feedback afterwards. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Please Note: This is not a regulated course. To get qualified, you may choose: Functional Skills Qualification in ICT at Level 2 Functional Skills Qualification in Information & Communication Technology (ICT) at Level 1 Functional Skills Qualification in Maths at Level 1 Functional Skills Qualification in Mathematics at Level 1 Functional Skills Qualification in English at Level 1 Functional Skills Qualification in English at Entry 1 / ICT at Level 2 / Mathematics at Entry 1 IGCSE English IGCSE Maths IGCSE Career path Functional Skills Certificates Digital certificate Digital certificate - £10 Hard copy certificate Hard copy certificate - £29 You can order your hard copy certificates at the cost of £29 (for each course).

Give a compliment to your career and take it to the next level. This Lean Six Sigma Green Belt will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Lean Six Sigma Green Belt bundle will help you stay ahead of the pack. Throughout the Lean Six Sigma Green Belt programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Lean Six Sigma Green Belt course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Lean Six Sigma Green Belt Bundle Consists of the following Premium courses: Courses are included in this Lean Six Sigma Green Belt Bundle? Course 01: Lean Six Sigma Green Belt Course 02: Lean Six Sigma White Belt course Course 03: Advance Lean Six Sigma Black Belt Course Course 04: Lean Six Sigma: Toolkit Course 05: Professional Lean Management: Service Industry Course 06: Project Management Essential Skills Level 3 Course 07: Leadership & Management Diploma Course 08: Supply Chain Management Course 09: Quality Management Course 10: RCA: Root Cause Analysis Course 11: Decision Making and Critical Thinking Enrol now in Lean Six Sigma Green Belt to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Lean Six Sigma Green Beltexpertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Lean Six Sigma Green Belt bundle. Requirements This Lean Six Sigma Green Belt course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion is included in course price Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Lean Six Sigma Green Belt) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! >> Super Saver Offer! Previous Price: £415 & Offered Price: £14 << ** Save Now: £401 GBP! ** >> Offer Ends Today, Hurry Up!! << Are you looking to improve your current abilities or make a career move? Our unique Course might help you get there! Expand your expertise with high-quality training - study the and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 6 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes : Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum of History Teacher - CPD Certified**** Here is the curriculum breakdown of the course: Module 01: Primary Education in the UK Module 02: Responsibilities, Qualifications and Skills Module 03: Children with Special Educational Needs Module 04: National Curriculum in England Module 05: Types of Schools in the UK Module 06: EYFS Teaching TechniquesModule 07: Effective Teaching Strategies Module 08: Planning and Preparation in Teaching Module 09: Curriculum Module 10: Structure and Format Module 11: Methodology Module 12: Objectives and Learning Aims Module 13: Assessment and Evaluation Module 14: Geography and History Study Program Module 15: Geography and History Teaching Strategies Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This History Teacher Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this History Teacher Course, you are to start your career or begin the next phase of your career in this field. Our entire History Teacher course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

8 in 1 Health & Care Bundle Dive into the heart of healthcare with the Level 3 Diploma in Health & Care, a gateway to understanding the critical aspects of healthcare and social services in the UK. With a significant 18% of the UK population projected to be over 65 by 2025, the demand for skilled professionals in health and care sectors is surging. This comprehensive course is designed to equip learners with the knowledge and competencies needed to thrive in various healthcare settings, offering insights into public health, diabetes care, and more, catering to the growing needs of our ageing population. Courses Are Included In this Bundle Course 01: Level 3 Diploma in Health & Social Care Course 02: Healthcare Assistant Training Course 03: Public Health Course 04: Safeguarding Children Level 3 Course 05: Safeguarding for Vulnerable Adults Course 06: Diabetes Care Diploma Course 07: Dementia Training Course 08: Diploma in Substance Misuse All the courses under this bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. Learning Outcomes Understand health and social care fundamentals. Master skills for effective healthcare assistance. Gain insight into public health essentials. Learn safeguarding practices for children. Grasp safeguarding methods for vulnerable adults. Acquire diabetes care management techniques. Understand dementia care strategies. Recognise and address substance misuse issues. With this comprehensive bundle, you can achieve your dreams and train for your ideal career. This bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 08 premium courses' Health & Care bundle Earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Globally accepted standard lesson planning Free Assessments 24/7 tutor support. Start your learning journey straightaway! *** Course Curriculum *** Our bundle courses consist of the following learning modules: Course 01: Level 3 Diploma in Health & Social Care Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Module 01: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Module 08: Safeguarding Vulnerable Individuals Module 09: Health and Safety Responsibilities Module 10: Risk Management in Health and Social Care Course 02: Healthcare Assistant Training Module 01: Working in Different Healthcare Settings Module 02: Maintaining Medical Records Module 03: Confidentiality in a Medical Environment Module 04: Health and Safety Responsibilities Module 05: Hygiene in Nursing Module 06: Infection Control Module 07: Mobility and Immobility Issues of Patients in Nursing Module 08: Rights and Responsibilities as a Health and Social Care Worker Module 09: Role as A Caregiver and Healthcare Professional Module 10: Providing Care or Treatment to People Who Lack Capacity Module 11: Managing Service Delivery in Health and Social Care Module 12: Medical Jargon and Terminology Module 13: Effects of Covid-19 on Human Life Module 14: Preventions and Social Measures to Be Taken Module 15: Information Technology in Health Care Module 16: Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Course 03: Public Health Module 01: Introduction To Public Health Module 02: Principles Of Public Health Module 03: Understanding Epidemiology Module 04: Disease Control Module 05: Understanding Measures Of Disease Frequency Module 06: Maternity And Childbirth Module 07: Environment And Public Health Module 08: Health System And Policy Module 09: Public Health And Ethics Course 04: Safeguarding Children Level 3 Module 01: Introduction to Safeguarding Module 02: Laws and Guidance Module 03: Child Abuse Module 04: Child Sexual Exploitation Module 05: Responding to Disclosure and Reporting Module 06: Risks and Risk Assessment Module 07: Things to Do after Referral Module 08: Record Keeping =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*8 = £103) CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Individuals aiming to enter the healthcare sector. Current healthcare workers seeking advancement. Volunteers working with children and adults. Family members caring for people with diabetes or dementia. Professionals wanting to specialize in substance misuse. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Healthcare Assistant: £18,000 - £25,000 Social Worker: £28,000 - £35,000 Public Health Coordinator: £24,000 - £30,000 Diabetes Care Specialist: £26,000 - £33,000 Dementia Care Coordinator: £20,000 - £27,000 Substance Misuse Counsellor: £23,000 - £29,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Boost Your Career By Enrolling In This Midwifery Care Planning and Record Keeping Bundle To Overcome Your Challenges! 5 in 1 Midwifery Care Planning and Record Keeping Bundle Improve your knowledge and enhance your skills to succeed with this Midwifery Care Planning and Record Keeping bundle. This Midwifery Care Planning and Record Keeping bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Midwifery Care Planning and Record Keeping Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Introduction to Midwifery Certificate Course Course 02: Care Planning and Record Keeping | Health & Safety Online Course Course 03: Birth Doula Course 04: Pregnancy Massage Course 05: Paediatrician All the courses under this Midwifery Care Planning and Record Keeping bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Midwifery Care Planning and Record Keeping bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Midwifery Care Planning and Record Keeping bundle, you can achieve your dreams and train for your ideal career. This Midwifery Care Planning and Record Keeping bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Midwifery Care Planning and Record Keeping? All-in-one package of 5 premium courses' Midwifery Care Planning and Record Keeping bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments with this Midwifery Care Planning and Record Keeping Bundle 24/7 Tutor Support available with this Midwifery Care Planning and Record Keeping Bundle Start your learning journey straightaway! This Midwifery Care Planning and Record Keeping's curriculum has been designed by Midwifery Care Planning and Record Keeping experts with years of Midwifery Care Planning and Record Keeping experience behind them. The Midwifery Care Planning and Record Keeping course is extremely dynamic and well-paced to help you understand Midwifery Care Planning and Record Keeping with ease. You'll discover how to master the Midwifery Care Planning and Record Keeping skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Midwifery Care Planning and Record Keeping bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Midwifery Care Planning and Record Keeping bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Midwifery Care Planning and Record Keeping bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - £10 Hard copy certificate Hard copy certificate - £29 You can order your hard copy certificates at the cost of £29 (for each course).

Duration 2 Days 12 CPD hours This course is intended for The target audience for the CASM course is Anyone interested in learning about Agile and Scrum from a products and process perspective Process owners and process designers Developers who are interested in helping make processes more agile Managers who are looking to bridge multiple practices into a DevOps environment Employees and managers responsible for designing, re-engineering or improving process Consultants guiding their clients through process improvement and DevOps initiatives Internal and external suppliers Process stakeholders Overview The learning objectives for Certified Agile Service Manager (CASM) include an understanding of: What does it mean to 'be agile?' The Agile Manifesto, its core values, and principles Agile concepts and practices including ITSM, Kanban, Lean and DevOps Learn about SCRUM from a product and process perspective Agile thinking and values into service management Scrum roles, artifacts, and events as it applies to both products and processes The two aspects of Agile Service Management: Agile Process Improvement-ensuring processes are lean and deliver 'just enough' control Agile Process Design-applying Agile practices to process design projects This course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT?s effectiveness and efficiency and enables IT to continue to deliver value in the face of changing requirements. This course prepares you for the Certified Agile Service Manager (CASM) certification. Why Agile Service Management? Challenges Today What is IT Service Management? What is Agile? Agile Manifesto and Principles What Does It Take To Be Agile? Agile Service Management What is Agile Service Management? Agile Service Management Goals, Objectives and Benefits Two Aspects: Agile Process Engineering & Agile Process Improvement Leveraging Related Guidance DevOps ITIL Site Reliability Engineering Lean Scrum Agile Service Management Roles Relationship to Scrum roles Agile Practice Owner Agile Service Management Team Agile Service Manager Agile Process Engineering Agile Processes How Processes Deliver Value Waterfall vs Agile Process Engineering Relationship to Scrum Events & Artifacts Minimum Viable Process Microprocess Architectures Service Management Architecture Agile Service Management Artifacts Practice Backlog Spring Backlog Increment Agile Service Management Events Planning The Sprint Sprint Planning Process Standups Sprint Review Sprint Retrospective Agile Process Improvement Why Process Improvement is Important Process Improvement Goals Process Improvement Reviews Sustaining Improvements Automation

Boost Your Career By Enrolling In This Car Mechanic Bundle To Overcome Your Challenges! 08 in 1 Car Mechanic Bundle Improve your knowledge and enhance your skills to succeed with this Car Mechanic bundle. This Car Mechanic bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Car Mechanic Bundle Contains 08 of Our Premium Courses for One Discounted Price: Course 01: Car Mechanic and Repair Training Course 02: Motorbike Mechanic & Servicing Course 03: Hybrid Vehicle Expert Training Course 04: Engine Lubricant System Training Course 05: Bicycle Mechanic Training Course 06: Portable Appliance Testing (PAT) Course 07: PUWER Course 08: Ladder Safety All the courses under this Car Mechanic bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Car Mechanic bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Car Mechanic bundle, you can achieve your dreams and train for your ideal career. This bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 08 premium coursesbundle Earn a certificate accredited by Get a free student ID card! (£10 postal charges will be applicable for international delivery) Globally accepted standard lesson planning Free Assessments 24/7 tutor support. Start your learning journey straightaway! *** Course Curriculum *** Our bundle courses consist of the following learning modules: Course 01: Car Mechanic and Repair Training Module 01: Safety Rules & Introduction to Tools Module 02: Maintenance Module 03: Dashboard Indicator Lights Module 04: Tyres Module 05: Internal Combustion Engines & Engine Oil Module 06: The Cooling System Module 07: The Fuel System Module 08: The Electrical System Module 09: The Drive Train Module 10: Brakes Module 11: Buying a Car Assessment Process Once you have completed all the courses in the Car Mechanic bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. The certificate will strengthen your CV and assist you in finding work in the related industry, as: Engineers Designers Mechanic Car Enthusiast Automotive Mechanic Salesperson Vehicle inspector Certificates CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS. CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Unlock a world of opportunities in the UK's customer service industry with our comprehensive Customer Complaint Handler course. Master the art of exceptional customer service, communication strategies, and problem-solving techniques. Be prepared for rewarding job prospects as a skilled complaint handler. Elevate your career - enroll today and start your journey towards success! Learning outcome of this Customer Complaint Handler- CPD Certified course: Understand customer service principles and their significance. Differentiate between good and average customer service. Communicate effectively with customers using various strategies. Maintain a positive attitude in customer interactions. Identify and address customer needs with tailored solutions. Handle in-person, electronic, and phone customer service professionally. Develop problem-solving skills, active listening, and rapport-building techniques. Why Prefer This Customer Complaint Handler Course? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Get instant access to this Customer Serviece course. Learn Customer Serviece from anywhere in the world Customer Serviece is affordable and simple to understand Customer Serviece is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Serviece course materials Customer Serviece comes with 24/7 tutor support ** Course Curriculum of Customer Complaint Handler *** Here is the curriculum breakdown of the Customer Complaint Handler course: Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Service Communication Strategies Module 04: Establishing Your Attitude Module 05: Identifying and Addressing Customer Needs Module 06: In-Person Customer Service Module 07: Providing Electronic Customer Service Module 08: Aspects of Phone Etiquette Module 09: Building Rapport Over the Phone Module 10: Inbound and Outbound Calls Module 11: Active Listening and Managing Tough Callers Module 12: Managing Interoffice Calls and Voicemail Module 13: Problem Solving over the Phone Module 14: Intra Organisation Dealings Module 15: Measuring Customer Service CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about Customer Service is advised to take this Customer Complaint Handler course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Customer Service course. Career path After completing this Customer Complaint Handler course, start your career or begin the next phase of your career as: Customer Service Representative: $30,000 - $45,000 Customer Support Specialist: $35,000 - $55,000 Complaints Resolution Officer: $40,000 - $60,000 Call Center Agent: $28,000 - $40,000 Client Relations Coordinator: $35,000 - $50,000 Customer Experience Associate: $32,000 - $48,000 Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

In today's world, IT security is more important than ever. With the ever-increasing threat of cyberattacks, businesses need to be able to protect their data and systems. And that's where you come in. If you're interested in a career in IT security, our IT Security Training program can help you get started. We offer comprehensive training in all aspects of IT security, from network security to application security to incident response. We also provide one-on-one career counselling and help you build your resume and network. But we don't just stop there. We also help you to find a job within six months of completing our program. That's right, we'll work with you until you find a job in IT security. So what are you waiting for? Enrol in our program today and start your career in IT security. Our mission is simple: to be your trusted partner and assist you every step of the way until you land the job of your dreams. Why Choose Us Here's what makes our IT Security Training Program stand out from the crowd: Personalised Job Search Assistance: We're in this together! Our dedicated team will work tirelessly to support your entire job searching process. From crafting a standout resume to submitting it to top companies, we'll ensure you have a compelling application that gets noticed. Expertly Crafted CV: Your resume is your ticket to the interview room. Our professional resume writers will create a customised CV highlighting your unique skills and experiences. This will maximise your chances of standing out among the competition. Strategic Placement: We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. One-On-One Consultation Sessions with Industry Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Security field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and finesse. Comprehensive Skill Development: Our program is designed to equip you with the most sought-after skills in the IT Security sector. From mastering cutting-edge tools to honing your IT prowess, we'll ensure you have the knowledge and expertise to excel in any IT-driven environment. Ongoing Support: We understand that the journey to landing your dream job doesn't end with placement. That's why our commitment to your success extends well beyond your initial training. Our support team will be available to answer your questions, provide guidance, and assist you as you progress in your career. Here are the 6 courses we will provide once you enrol in the program: Linux Security and Hardening CompTIA CySA+ Cybersecurity Analyst (CS0-002) CompTIA Security+ (SY0-601) Web Application Penetration Testing Course Computer Networks Security from Scratch to Advanced Cyber Security Incident Handling and Incident Response These courses will help you to develop your knowledge and skills to become a successful IT Security specialist. The Program is completed in 5 easy steps: Step 1 - Enrol in the program and start learning from the courses we provide After you enrol in this IT Security Training Program, you will get lifetime access to 6 premium courses related to IT Security. These courses will teach you the knowledge and skills required to become a successful IT Security expert. Our customer service team will help you and keep in contact with you every step of the way. Step 2 - Complete your courses and get certifications After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks for the first course and 80% for the rest relevant courses. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 3 - Get a consultation session from a professional IT security expert Take your IT Security skills to new heights with a one-on-one consultation session led by a seasoned professional. Gain invaluable insights, expert tips, and tailored advice that will propel your career forward. Step 4 - Complete the CV and attend the interview Once you've successfully obtained the certifications, our team of professionals will build you a compelling CV and LinkedIn profile. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Kickstart your IT Security career with a starting salary ranging from •30,000 to •50,000 annually. Step into the IT Security industry with the assurance of a promising future. Step 5 - We will not leave you until you find a job Our commitment to your success goes above and beyond. We won't stop until you land that dream job. With personalised support, expert guidance, and unwavering dedication, we'll be by your side until you secure the perfect opportunity. Your job search becomes our mission, ensuring you have the best chance at a successful career in IT Security. Don't let your dream career as an IT Security specialist remain out of reach. You just have to learn and gain knowledge and skills. Finding a job is our task! We will remove most of your worries and help you focus on only developing your skills. So join our IT Security Training Program today, and let us be your trusted partner on your journey to success. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Security Training program is ideal for the following: Aspiring IT professionals seeking to specialise in the field of cybersecurity. Individuals looking to transition into a rewarding career in IT security. Recent graduates interested in gaining practical skills and industry guidance in the cybersecurity domain. IT professionals looking to enhance their knowledge and expertise in IT security. Career changers passionate about technology and eager to explore the exciting world of cybersecurity. Requirements No experience required. Just enrol & start learning. Career path Gain essential skills and knowledge in our IT Security Training program. Unlock job opportunities as a Cybersecurity Analyst, Network Security Engineer, Information Security Consultant, or Ethical Hacker. Secure your future in the dynamic field of IT security in the UK. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included Student ID Card Digital certificate - Included