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Indian Head Massage Training Online Our Indian Head Massage Training course is designed for those who are either new to the therapy world or who already have a therapy background and want to expand their skills by using Indian Head Massage as an additional tool. This Indian Head Massage Training course aims to provide you with all of the tools you need to provide amazing Indian Head Massages to friends, family, clients, and everyone else! Learning Outcomes After completing this Indian Head Massage course, learners will be able to: Gain a solid understanding of Indian Head Massage Understand Essential Anatomy and Physiology for Indian Head Massage Understand Conditions Affecting the Head, Neck and Shoulders Gain in-depth knowledge about consultation for Indian Head Massage Understand Case Studies of Indian Head Massage Understand the Techniques of Indian Head Massage Understand Stress Management Understand Health, Safety, Security and Employment Standards Indian head massage is one of the most relaxing therapies for your client. Our Indian Head Massage Training course will teach you everything you need to know to completely relax your client! Indian head massage uses a combination of typical and traditional movements over the body's tissues, muscles, scalp, and hair, assisting in grounding the recipient and encouraging a sense of relaxation, peace, and wellbeing throughout the body. The Indian Head Massage course covers Indian head massage, relevant anatomy, client consultation, treatment preparation, provision, and aftercare, as well as health and safety information. Special Offers of this Indian Head Massage Course This Indian Head Massage Course includes a FREE PDF Certificate. Lifetime access to this Indian Head Massage Course Instant access to this Indian Head Massage: Indian Head Massage Course Get FREE Tutor Support from Monday to Friday in this Indian Head Massage: Indian Head Massage Course Gift Courses With Indian Head Massage Training Course Course 01: Massage Therapy Course 02: Level 2 Certificate In Facial Services Course 03: Waxing and Hair Removal [ Note: Free PDF certificate as soon as completing the Indian Head Massage: Indian Head Massage Course] Indian Head Massage Industry Experts Designed this Indian Head Massage: Indian Head Massage course into 9 detailed modules. Course Curriculum of Indian Head Massage Training course Module 1: Introduction to Indian Head Massage Module 2: Essential Anatomy and Physiology of Indian Head Massage Module 3: Conditions Affecting the Head, Neck and Shoulders Module 4: Consultation for Indian Head Massage Module 5: Case Studies Module 6: Techniques of Indian Head Massage Module 7: Stress Management Module 8: Health, Safety, Security and Employment Standards Module 9: Promotion and Marketing of Indian Head Massage Assessment Method of Indian Head Massage After completing each module of the Indian Head Massage Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Indian Head Massage After completing the MCQ/Assignment assessment for this Indian Head Massage, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Indian Head Massage This Indian Head Massage: Indian Head Massage Training course is ideal for: Those who wish to do Indian head massage professionally or for friends, family and themselves. Those who have an existing therapy background and want to expand their skills by using Indian head massage as an additional tool Requirements Indian Head Massage There are no specific requirements for this Indian Head Massage: Indian Head Massage course because it does not require any advanced knowledge or skills. Career path Indian Head Massage After completing this Indian Head Massage: Indian Head Massage Training course, you may be able to pursue a career in: Hair salons Beauty parlours Barbershops Certificates PDF Certificate Digital certificate - Included

Clinical Psychology Diploma Course This Clinical Psychology Diploma Course is designed for psychology students, aspiring professionals, and those new to the sector. The course covers different types of therapy and counselling, such as bereavement and depression counselling, child psychology, cognitive-behavioural therapy and much more. This qualification will help you understand eating & sleeping disorders, the variables that influence children's mental health, the phases of sadness and mourning, and much more. It will also educate you on how to support people with disabilities with daily activities, expand your knowledge of old age psychology, and give valuable information on mental health awareness. By the end of the Clinical Psychology Diploma Course, you will have a wide set of clinical skills that will allow you to start a rewarding and successful career in psychology or a related sector, whether you choose to work with children, the elderly, or vulnerable adults. This course includes an industry-recognized certification that can be used to enhance your CV with a range of skills and credentials. Learning Outcomes After completing this Clinical Psychology Diploma Course, the learner will be able to: Understand the fundamentals of mental health. Recognise the early warning signs of mental health problems in people. Understand the application of Social Psychology and Cognitive Psychology. Explain how social cognition affects behaviour. Identify common childhood and adolescent psychiatric disorders. Gain an in-depth understanding of stress and anxiety disorders. Recognise the signs of schizophrenia, bipolar disorder and borderline personality disorder. Demonstrate high knowledge of the self-harm cycle and suicide risk factors. Why Choose Clinical Psychology Diploma Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. >> Courses are included in this Clinical Psychology Diploma Bundle Course Course 01: Clinical Psychology Diploma Course 02: Level 5 Mental Health Care - MCA and DOLS Course 03: Diploma in Mastering Psychology [ Note: Free PDF certificate as soon as completing the Clinical Psychology Diploma course] Clinical Psychology Diploma Course Course Curriculum of Clinical Psychology Diploma Course Module 01: An Overview of Mental Health Module 02: Different Viewpoints in Psychology Module 03: Social Psychology Module 04: Utilising Cognitive Psychology Module 05: Understanding Childhood and Adolescent Psychiatric Disorders Module 06: Understanding Stress and Anxiety Disorders Module 07: Understanding Schizophrenia Module 08: Understanding Personality Disorders Module 09: Understanding Mood Disorders Module 10: Understanding Eating & Sleeping Disorders Module 11: Understanding Self-Harm and Suicide Module 12: Treating Mental Illness: Medication and Therapy Assessment Method of Clinical Psychology Diploma Course After completing each module of the Clinical Psychology Diploma Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Clinical Psychology Diploma Course After completing the MCQ/Assignment assessment for this Clinical Psychology Diploma Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Clinical Psychology Diploma Course This Clinical Psychology Diploma Course is suitable for anyone looking to start a career in the field of psychology or counselling, which includes the following related professions: Child Psychologist CBT Therapist Counsellor Requirements Clinical Psychology Diploma Course There are no specific requirements for this Clinical Psychology Diploma Course because it does not require any advanced knowledge or skills. Career path Clinical Psychology Diploma Course This Clinical Psychology Diploma Course qualification will prepare you for a variety of career paths. Certificates Certificate of completion Digital certificate - Included

Suicide Awareness This Suicide Awareness Course qualification aims to provide learners with an understanding of the scale and context of suicide in the United Kingdom. This Suicide Awareness Course also teaches the learners the associated stigma and risk factors and increase their understanding that suicide is preventable. Through this Suicide Awareness Course, the learners will consider how difficult situations affect mood and behaviour. Moreover, they will learn how this can lead to negative thoughts and feelings. Through this Suicide Awareness Course, the learners will raise awareness of how suicidal thoughts can arise and identify those at risk of committing suicide. Learning Outcomes After completing this Suicide Awareness Course, the learner will be able to: Gain a solid understanding of the context of suicide in the UK and the importance of suicide awareness. Understand different stressful situations an individual may face in their lives that may increase their suicidal thoughts. Understand stress vulnerability and how an individual's ability to cope influences their response to stressful situations and the likelihood of suicidal thoughts. Understand the impact stressful situations may have on an individual's mental health. Understand the importance of a conversation with an individual at risk of suicide. Know how to sign-post the individual to appropriate support and professional services. Why Choose Suicide Awareness Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Suicide Awareness Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Suicide Awareness Course. Other Benefits of Suicide Awareness Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Suicide Awareness Course] Suicide Awareness Course Curriculum of Suicide Awareness Course Module 01: Understanding Suicide Understand the context of suicide in the UK and the importance of suicide awareness Understand different stressful situations an individual may face in their lives that may increase their suicidal thoughts Understand stress vulnerability and how an individual's ability to cope influences their response to stressful situations and the likelihood of them having suicidal thoughts Understand the impact stressful situations may have on an individual's mental health, the use of helpful coping strategies and how the stressors (and unhelpful coping strategies) may lead to suicidal thoughts Understand the importance of a conversation taking place with an individual at risk of suicide. The learner will be able to identify solutions focused responses The learner will know how to sign-post the individual to appropriate support and professional services Assessment Method After completing each module of the Preventing SuicideCourse, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Preventing Suicide course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Suicide Awareness This Suicide Awareness Course is ideal for teachers, mental health workers, crisis helpline volunteers, support workers, individuals in a safeguarding role, parents or guardians, and others who work with individuals at increased risk of self-harm or suicide. Requirements Suicide Awareness There are no specific requirements for this Suicide Awareness Course because it does not require any advanced knowledge or skills. Career path Suicide Awareness Teachers, mental health workers, crisis helpline volunteers, support workers, individuals in a safeguarding role, parents or guardians, and others working with individuals who may be at increased risk of self-harm or suicide may advantage from this Suicide Awareness Course. Certificates Certificate of completion Digital certificate - Included

Have you ever witnessed a friend in panic, a colleague withdrawn, or a loved one struggling in silence? You wanted to help, but where do you even begin? Mental health challenges, however invisible, can feel like a tangled mess. This Level 5 Diploma in Mental Health First Aid equips you with the skills to navigate the complex landscape of mental health first aid, empowering you to become a beacon of support for those in need. No more feeling helpless in the face of struggles for mental health first aid. This comprehensive program on mental health first aid talks about the intricacies of various conditions, from childhood anxieties to personality disorders and mood shifts. You'll learn how to listen actively, offer support without judgement, and guide them towards appropriate mental health first aid resources. Don't let mental health challenges remain unspoken! Enrol now and unlock your potential as a Mental Health First Aid Maestro! Package Details Comprehensive Mental Health First Aid course lessons. Engaging online learning for convenient, flexible study. Access mental health first aid course materials and support anytime, anywhere. Compatible with laptops, tablets, and smartphones for learning on the go. Ideal for professionals and students to enhance their mental health first aid knowledge. Ensures a fully satisfying mental health first aid education. Learning Outcomes Gain confidence in providing Mental Health First Aid. Empower others with knowledge, building a supportive community. Enhance your resume with a certified mental health skill. Boost productivity and career prospects in mental health fields. Level 5 Diploma in Mental Health First Aid Module 01: Introduction to Mental Health Module 02: Overview of Mental health First Aid Module 03: Childhood and Adolescent Psychiatric Module 04: Stress and Anxiety Disorders Module 05: Schizophrenia Module 06: Personality Disorders Module 07: Mood Disorders Module 08: Eating & Sleeping Disorders Module 09: Self Harm and Suicide Module 10: Medication and Therapy in the treatment of Mental Illness Module 11: Social Attitudes to Mental Illness Module 12: Mental Health Legislation and Services Module 13 : Mental Health in the Workplace Module 14: Approach and React to People in Mental Health Crisis Certificate of Achievement CPD Accredited Certificate Earn a CPD Accredited Certificate upon completing the Mental Health First Aid course. Choose between a downloadable PDF for £4.79 or a hard copy for £9.99. Our mental health first aid content is continuously updated to remain current, and while the certificate is everlasting, refreshing your knowledge yearly is advisable. Endorsed Certificate of Achievement from the Quality Licence Scheme Upon course completion, students will receive an endorsed Certificate of Achievement from the Quality Licence Scheme in Mental Health First Aid. This mental health first aid certificate, signifying your accomplishment, is available for free and can be delivered to your home. For international students, a postage fee of £10 applies. Endorsement This Mental Health First Aid course is proudly endorsed by the Quality Licence Scheme (QLS), recognising its excellence in non-regulated training and educational quality. The QLS, an esteemed UK organisation, ensures this mental health first aid course adheres to the highest standards of training in mental health first aid. Who is this course for? This course is suitable for: Students Healthcare Professionals Teachers and Educators Community Leaders Social Workers HR Professionals Corporate Managers Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path Some of the career paths related to this field are: Mental Health Support Worker: £20,000 to £28,000 per year Mental Health First Aid Instructor: £25,000 to £40,000 per year Community Outreach Worker: £22,000 to £32,000 per year Crisis Intervention Specialist: £28,000 to £45,000 per year Psychiatric Rehabilitation Worker: £25,000 to £35,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

Women in Healthcare Leadership Workshop Our Aims For This Workshop: Become clear about your leadership style and philosophy. Understanding how to navigate yourself and your team in a VUCA environment. How to communicate with presence and impact. Topic 1 Foundations For Effective Leadership Develop your leadership story – (know yourself) Your values, influences and leadership philosophy Clear vision and purpose as a leader Adapting style to suit the context Topic 2 Leading Through Rapid Change (Uncertainty) Exploring the VUCA environment (Volatile, Uncertain, Complex, Ambiguous) Understanding the psychological process of change Resilience and stress management Topic 3 Communication Skills For Influential Leaders How to prepare to be present so you have a presence Explore and understand your own innate communication style Importance of voice, pace, trust, and rapport THE FACILITATOR Ruth Sangale Ruth has 20 years HR and OD experience in the public and private sectors, leaving the NHS in 2012 to set up her own business “Enjoy Work” and specialise in Creative Leadership development and executive coaching. She works internationally coaching and running residential leadership programs for global organisations such as UNICEF, WHO, UN Women, and PLAN International and charitable NGOs in a range of countries including, Afghanistan, Brazil, India, Kenya, and Belize. In the UK she designs and delivers workshops for mostly the NHS, on topics such as career development, resilience and positive psychology, feedback skills, coaching skills for leaders and team development. She is an ICF-accredited coach and has an M Sc in Innovation, Creativity and Leadership. In her work she uses creative tools such as drama, visualization, drawing, mindfulness and storytelling to stimulate creative thinking and develop leadership capability. She has two daughters and in her free time loves hiking, climbing mountains and salsa dancing. THE PANEL Sam Foster - Chief Nursing Officer - Oxford University Teaching Hospitals Sam joined the Board of Oxford University Hospitals NHSFT in September 2017 as an experienced Chief Nurse who previously worked at the Heart of England NHS Foundation Trust where she held the role of Chief Nurse for four years. Sam has also worked in a number of Trusts in clinical, operational and educational roles. Sam's portfolio includes the professional leadership and education of over 5,000 Nurses, Midwives and AHPs. In addition to the Executive leadership of the Trust Facilities and PFI Services, she is accountable for the Estates and delivery of the capital program. Sam leads the Urgent Care program across the Oxfordshire system. Avey Bhatia - Chief Nursing Officer - Guys & St Thomas’ NHS Trust Avey Bhatia is Chief Nurse at Guy’s and St Thomas’ Trust. Avey returned to the Trust as Chief Nurse in November 2020, having trained as a critical care nurse at St Thomas’ in the early part of her career. Avey qualified in 1991 and her clinical experience includes theatres, general intensive care, coronary care and cardiothoracic nursing. She held various staff nurse and sister posts at hospitals in London before becoming Chief Nurse and Director of Infection Prevention and Control at St George's University Hospitals NHS Foundation Trust in 2017.  Avey holds a postgraduate diploma in health services management and a Masters in Public Administration. She is also the Trust’s Director of Patient Experience, and the executive lead for adults’ and children’s safeguarding, and for infection, prevention and control. Beyond Guy’s and St Thomas’, Avey is Vice President for the Florence Nightingale Foundation and Honorary Vice President of The Nightingale Fellowship. She is a Trustee for the St John of Jerusalem Eye Hospital Group.  Caroline Alexander CBE - Group Chief Nurse - Barts NHS Trust Caroline graduated as a nurse in 1987 from Edinburgh University (BSc/RGN) and has an MSc in Nursing Studies from South Bank University (2001). From 1987 to 1993 she specialised in nursing older people in Edinburgh and then London at Guy’s Hospital as a ward sister. Caroline then worked for the Foundation of Nursing Studies for three years supporting nurses to use research in practice. In 1998 Caroline returned to the NHS and worked in Tower Hamlets in a range of roles within older people’s services. In 2005, Caroline took up her first Director post, as Director of Nursing and Therapies within Tower Hamlets PCT. With the clustering of PCTs in London in 2011, she took on the Director of Nursing and Quality within NHS East London and the City initially and then within NHS North East London when the clusters merged in 2012. until she joined NHS England as Regional Chief Nurse for London in April 2013. Caroline took up her current role of Chief Nurse for Barts Health in March 2016. Caroline was a 2008 Florence Nightingale Leadership Scholar and has been awarded Honorary Doctorates from City, University of London in 2017, Middlesex University in 2018 and University of East London in 2021. She is a Trustee of the Foundation of Nursing Studies. In 2020 she was made a CBE in the Queen’s Birthday Honours. Who will attend? Emerging Leaders looking to step into management roles Current Leaders looking to progress into senior management roles This workshop is open to any woman who works in health care and wants to take her next step in their career; women include trans women and non-binary people who are comfortable in a female-centered group. Group Rate Discounts 2-3 people, 7% discount 4+ people, 20% discount We have two group rates which you can take advantage of depending on the size of the group you wish to book: Option 1️⃣ Groups between 2 & 3 are eligible for the 7% Discount. Please use this code at checkout: GROUP 2+  Option 2️⃣ For groups of over 4+ attendees, the eligible discount is 20%. Please use this code at checkout: GROUP 4+  Where do I add the discount code? 

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! The number of people with mental health disorders are very high in the UK (1 in every 4 people) and the treatment these people receive all boils down to people having little to no knowledge of mental health. Our Mental Health Awareness Certificate is a course designed to provide an overview of mental health and mental illness, including the causes, symptoms, and treatments of various psychiatric disorders. It is important to learn about Mental Health because mental health is an essential part of overall health and well-being. Understanding the signs and symptoms of mental illness can help individuals recognise when they or a loved one may need help, and knowing about available treatments can help them get the support they need. Additionally, understanding the social and cultural factors that can affect mental health can help individuals develop a more compassionate and informed perspective on mental illness. The demand for mental health professionals is high, with many job openings expected in the coming years due to an increasing recognition of the importance of mental health and the availability of more effective treatments. Completing a course in Mental Health Awareness Certificate can help individuals pursue a successful career in this field and make a positive impact in the lives of others. So enrol in our course now regardless where you want to pursue a career or help people out. Upon completion of the Mental Health Awareness Certificate course, students will be able to: Understand the basic concepts and terminology related to mental health and mental illness. Recognise the signs and symptoms of different psychiatric disorders, including childhood and adolescent disorders, stress and anxiety disorders, schizophrenia, personality disorders, and mood disorders. Understand the causes and risk factors for mental illness. Describe the various treatment options for mental illness, including medication and therapy. Discuss the social and cultural factors that can affect mental health and the stigma surrounding mental illness. Understand the role of legislation and services in the mental health field. Identify ways to promote mental health and support individuals with mental illness in the workplace. Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Mental Health Awareness Certificate course: Module 01: Introduction Module 02: Childhood and Adolescent Psychiatric Disorders Module 03: Stress and Anxiety Disorders Module 04: Schizophrenia Module 05: Personality Disorders Module 06: Mood Disorders Module 07: Eating and Sleeping Disorders Module 08: Self-Harm and Suicide Module 09: Medication and Therapy in the Treatment of Mental Illness Module 10: Social Attitudes to Mental Illness Module 11: Legislation and Services Module 12: The Workplace Assessment Process Once you have completed all the modules in the Mental Health Awareness Certificate course, you can assess your skills and knowledge with an optional assignment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for: Individuals who are interested in pursuing a career in this field, such as social work, psychology, or counselling. Mental health professionals who want to refresh their knowledge and skills or learn about new developments in the field. Individuals who want to learn more about mental health and mental illness for personal or professional reasons, such as to support a loved one or to create a more supportive and inclusive workplace. Anyone who is interested in improving their own mental health and well-being. Requirements You will not need any prior background or expertise to enrol in this course. Career path This course can prepare students for a variety of career paths in this ield. Some potential career options include: Social Worker: £34,000. Psychologist: £39,000. Counsellor: £32,000. Mental Health Nurse: £32,000. Note: These salary figures may vary depending on factors such as location, experience, and job role. Certificates Certificate of completion Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 The learners have to complete the assessment of this Mental Health Awareness Certificate course to achieve the CPDQS Accredited Certificate. Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for International Students)

Customer service is the key to business success. Excellent customer service builds brand loyalty, enhances the customer's journey and meets their collective needs to keep them satisfied and coming back. This course is the ultimate beginner's guide, providing you with key skills needed for any customer-facing role. From telephone etiquette to stress management strategies, learn from the experts and fast track your career online. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes Of This Training Learn how to handle complaints professionally and with confidence Develop the essential communication skills to deal with all types of customers Know how to provide excellent customer service over the phone Understand the steps to successful stress management for the workplace Identify what your customers want and expect from your service Take your career to the next level with an accredited proficiency Progression: After completing this course you can progress towards- Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training applies to anyone who is looking to kickstart their career in a customer-facing role Requirements The Customer Service program does not require any prior knowledge This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this Training, you will have the essential skills needed to provide excellent customer service face-to-face and over the phone. Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited