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394 Courses delivered Online

Digital Marketing, Sales & Lead Generation

4.7(26)

By Academy for Health and Fitness

Advance your career in one of the most in-demand fields today with our comprehensive Digital Marketing, Sales & Lead Generation course bundle. In the UK, marketing professionals are sought after like never before, with an attractive income potential and promising job prospects. This 6-course bundle covers all you need to succeed in the digital marketing and sales industry. From strategic marketing planning and in-depth sales analysis, to lead generation strategies and ground-breaking growth hacking techniques, we've got you covered. Uncover the secrets behind high-sales performance and master the art of negotiation to close deals like a pro. By opting for this meticulously designed bundle, you will gain a holistic understanding of the marketing landscape and elevate your sales skills to new heights. With the knowledge gained, you will be equipped to implement strategic plans, generate high-quality leads, and achieve outstanding sales targets. Our comprehensive course material offers extensive insights into the rapidly evolving digital marketing space. It empowers you to make data-driven decisions, leverage the power of attraction marketing, and uncover the secrets behind sustainable business growth. Embrace this learning journey and unlock a world of opportunities in digital marketing and sales! This Digital Marketing, Sales & Lead Generation Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Strategic Planning and Analysis for Marketing Course 02: Lead Generation with Attraction Marketing for Business Course 03: Sales Negotiation Training Course Course 04: Sales Analysis in Excel Course 05: Digital Marketing - Growth Hacking Techniques Course 06: Marketing Secrets for High Sales Learning Outcomes By the end of this Digital Marketing, Sales & Lead Generation bundle course, learners will be able to: Understand and implement strategic marketing plans. Generate high-quality leads using attraction marketing. Master sales negotiation techniques to close deals effectively. Perform sales analysis using Excel proficiently. Implement growth hacking techniques in digital marketing. Uncover and apply marketing secrets for high sales. Understand and adapt to changing marketing and sales trends In this Digital Marketing, Sales & Lead Generation bundle course, you'll begin with strategic planning and analysis, delving into the intricacies of creating a successful marketing plan. Next, you'll learn about the power of attraction marketing, understanding how to draw customers to your business with ease. The art of negotiation isn't just for diplomats; it's a crucial skill in sales, and our course helps you become a master of it. Taking a data-driven approach, you'll also learn how to use Excel for sales analysis, giving you a critical edge in the competitive market. Meanwhile, our course on growth hacking techniques provides innovative strategies to supercharge your digital marketing efforts. Lastly, we reveal the secrets behind high sales, unveiling techniques that have proved successful time and again. Throughout these courses, you'll discover how to combine these skills to create robust marketing strategies that drive impressive sales results. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Digital Marketing, Sales & Lead Generation bundle course is ideal for: Aspiring Digital Marketing Professionals. Sales Executives and Managers. Business Owners looking to enhance their marketing strategies. Anyone interested in mastering sales and lead generation. Requirements You will not need any prior background or expertise to enrol in this bundle! Career path Digital Marketing Strategist Lead Generation Specialist Sales Analyst Business Development Manager Sales Manager Marketing Director Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Digital Marketing, Sales & Lead Generation
Delivered Online On Demand22 hours
£40

Office Administration

By The Teachers Training

Learn the essentials of office administration with our comprehensive training. Enhance your skills in managing office tasks, communication, and efficiency in a business environment.

Office Administration
Delivered Online On Demand7 hours
£15

Level 1 Sales and Marketing with Customer Service & Negotiation Skills - CPD Certified

5.0(1)

By Empower UK Employment Training

Level 1 Sales & Marketing with Customer Service & Negotiation Skills Embark on a career-defining journey with our Level 1 course, designed to build foundational expertise in Sales & Marketing. Deepen your understanding of Sales dynamics and Marketing strategies, complemented by exceptional Customer Service skills. Emerge as a skilled professional in Sales & Marketing, equipped with advanced negotiation techniques to excel in the competitive business landscape. Learning Outcomes: Master foundational concepts in Sales for effective Sales & Marketing. Understand the core principles of Marketing in the Sales & Marketing arena. Develop exceptional Customer Service skills for Sales success. Enhance Sales & Marketing strategies with proficient Negotiation Skills. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Sales & Marketing Level 1 Course Syllabus: 01: Basics of Sales for Sales & MarketingDelve into the key elements of Sales, understanding the sales process, techniques, and strategies essential for success in Sales & Marketing.Learn to identify customer needs and effectively present solutions. 02: Basics of Marketing in Sales & MarketingExplore fundamental Marketing concepts, including market analysis, brand management, and marketing communication, as they relate to Sales.Understand how effective Marketing strategies can drive Sales success. 03: Customer Service Excellence in Sales & MarketingAcquire skills in Customer Service, crucial for maintaining client relationships and enhancing the Sales process.Learn to address customer queries and challenges with professionalism and efficiency. 04: Negotiation Skills for Sales & Marketing ProfessionalsDevelop advanced Negotiation Skills, a vital tool for closing deals and fostering long-term business relationships in Sales & Marketing.Understand negotiation dynamics and tactics to achieve win-win outcomes.

Level 1 Sales and Marketing with Customer Service & Negotiation Skills - CPD Certified
Delivered Online On Demand5 hours 30 minutes
£5

Complete Customer Service Training

4.3(43)

By John Academy

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Complete Customer Service Training
Delivered Online On Demand18 hours 29 minutes
£22

Management Training (QLS Endorsed)

By Imperial Academy

5 QLS Endorsed Course With Certificates | 5-in-1 Bundle | CPD Accredited | Career Guided Program | Lifetime Access

Management Training (QLS Endorsed)
Delivered Online On Demand
£300

Interpersonal Skills

By Nexus Human

Duration 1 Days 6 CPD hours We?ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. 1 - Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - Verbal Communication Skills Listening and Hearing: They Aren?t the Same Thing Asking Questions Communicating with Power 3 - Non-Verbal Communication Skills Body Language The Signals You Send to Others It?s Not What You Say, It?s How You Say It 4 - Making Small Talk and Moving Beyond The Four Levels of Conversation 5 - Moving the Conversation Along Asking for Examples Using Repetition Using Summary Questions Asking for Clarity and Completeness 6 - Remembering Names Creating a Powerful Introduction Using Mnemonics Uh-Oh?I?ve Forgotten Your Name 7 - Influencing Skills Seeing the Other Side Building a Bridge Giving In Without Giving Up 8 - Bringing People to Your Side A Dash of Emotion Plenty of Facts Bringing It All Together 9 - Sharing Your Opinion Using I-Messages Disagreeing Constructively Building Consensus 10 - Negotiation Basics Preparation Opening Bargaining Closing 11 - Making An Impact Creating a Powerful First Impression Assessing a Situation Being Zealous without Being Offensive 12 - Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

Interpersonal Skills
Delivered OnlineFlexible Dates
Price on Enquiry

Business Development Courses

5.0(10)

By Apex Learning

Give a compliment to your career and take it to the next level. This Business Development bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Business Development bundle will help you stay ahead of the pack. Throughout the Business Development programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Business Development course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Business Development Bundle Consists of the following Premium courses: Course 01: Business Development Course 02: Commercial Law 2021 Course 03: Disruptive Innovation for Business Course 04: Research Methods in Business Course 05: Branding Fundamentals for New Business Course 06: Diploma in Lean Process and Six Sigma Course 07:Team Management Course 08: Financial Advisor Course 09: Level 3 Tax Accounting Course 10: Introduction to VAT Course 11: Certificate in Anti-Money Laundering (AML) Key features of this Business Development course: This Business Development bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Business Development is entirely online 24/7 Learner support The Business Development bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Business Development expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Business Development from any place in your own time without travelling for classes. Enrol now in Business Development to advance your career, and use the premium study materials from Apex Learning. Certificate after the completion of Business Development: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The Business Development bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Business Development expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum of Business Development: Course 01: Business Development Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: The Importance of Communicating with Customers Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator ----------- 10 more Business Development courses------------ CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Business Development bundle. Requirements This Business development has been designed to be fully compatible with tablets and smartphones. Career path Having this Business development expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Development) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Business Development Courses
Delivered Online On Demand
£45

Leadership & Management Level 3, 5, 7 at QLS

By Imperial Academy

Level 7 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Leadership & Management Level 3, 5, 7 at QLS
Delivered Online On Demand
£149

Team Leader Training Course

By Compliance Central

Are you looking to enhance your Team Leader skills? If yes, then you have come to the right place. Our comprehensive course on Team Leader will assist you in producing the best possible outcome by mastering the Team Leader skills. The Team Leader course is for those who want to be successful. In the Team Leader course, you will learn the essential knowledge needed to become well versed in Team Leader. Our Team Leader course starts with the basics of Team Leader and gradually progresses towards advanced topics. Therefore, each lesson of this Team Leader course is intuitive and easy to understand. Why would you choose the Team Leader course from Compliance Central: Lifetime access to Team Leader course materials Full tutor support is available from Monday to Friday with the Team Leader course Learn Team Leader skills at your own pace from the comfort of your home Gain a complete understanding of Team Leader course Accessible, informative Team Leader learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Team Leader bundle Study Team Leader in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Team Leader Course Improve your chance of gaining in demand skills and better earning potential by completing the Team Leader Team Leader Curriculum Breakdown of the Team Leader Course Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Team Leader course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Team Leader. It is also great for professionals who are already working in Team Leader and want to get promoted at work. Requirements To enrol in this Team Leader course, all you need is a basic understanding of the English Language and an internet connection. Career path The Team Leader course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Team Leader. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Team Leader Training Course
Delivered Online On Demand6 hours
£12

Office Administrator

By Compliance Central

Are you looking to enhance your Office Administrator skills? If yes, then you have come to the right place. Our comprehensive course on Office Administrator will assist you in producing the best possible outcome by mastering the Office Administrator skills. The Office Administrator course is for those who want to be successful. In the Office Administrator course, you will learn the essential knowledge needed to become well versed in Office Administrator. Our Office Administrator course starts with the basics of Office Administrator and gradually progresses towards advanced topics. Therefore, each lesson of this Office Administrator course is intuitive and easy to understand. Why would you choose the Office Administrator course from Compliance Central: Lifetime access to Office Administrator course materials Full tutor support is available from Monday to Friday with the Office Administrator course Learn Office Administrator skills at your own pace from the comfort of your home Gain a complete understanding of Office Administrator course Accessible, informative Office Administrator learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Office Administrator Study Office aAdministrator in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Office Administrator Course Office Administrator Curriculum Breakdown of the Office Administrator Course Course Outline: Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Communication Skills Module 04: Remove the Clutter Module 05: Prioritize Module 06: Scheduling Your Time Module 07: To Do Lists Module 08: Paper and Paperless Storage Module 09: Organization in Your Work Area Module 10: Tools to Fight Procrastination Module 11: Organizing Your Inbox Module 12: Avoid the Causes of Disorganization Module 13: Discipline is the Key to Stay Organized Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Administrator course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Office Administrator. It is also great for professionals who are already working in Office Administrator and want to get promoted at work. Requirements To enrol in this Office Administrator course, all you need is a basic understanding of the English Language and an internet connection. Career path Office Administrator: £20,000 to £30,000 per year Administrative Assistant: £18,000 to £25,000 per year Executive Assistant: £25,000 to £40,000 per year Office Manager: £25,000 to £40,000 per year Personal Assistant: £20,000 to £35,000 per year Data Entry Clerk: £17,000 to £22,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Office Administrator
Delivered Online On Demand3 hours
£12