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Are you ready to take your career in health and social care to the next level? Our comprehensive Health and Safety Executive Training course is designed to provide you with the knowledge, skills, and confidence to excel in your role as a health and social care professional. Key Features: CPD Certified Developed by Specialist Lifetime Access The Health and Safety Executive Training course provides comprehensive education for those in the health and social care sector. Learners will understand the basics of health and social care, including key principles and policies. They will improve their communication skills, learn to promote equality and diversity, and understand their rights and responsibilities in the workplace. The course also covers safeguarding vulnerable individuals and the roles and duties of a caregiver and healthcare professional. Students will gain knowledge about health and safety responsibilities and risk management strategies. Additionally, the course addresses the legal and ethical standards required in practice, ensuring that learners are well-versed in professional and ethical conduct. Overall, this training equips individuals with the necessary skills and knowledge to provide high-quality care while maintaining safety and ethical standards. Course Curriculum Module 01: Introduction to Health and Social Care Module 02: Important Principles and Policies in Health and Social Care Work Module 03: Communication and its Relevance Module 04: Promoting Equality, Diversity and Rights Module 05: Rights and Responsibilities as a Health and Social Care Worker Module 06: Safeguarding Vulnerable Individuals Module 07: Role as a Caregiver and Healthcare Professional Module 08: Health and Safety Responsibilities Module 09: Risk Management in Health and Social Care Module 10: Legal, Standards and Professional Aspects of Ethical Practice Part - 1 Module 11: Legal, Standards and Professional Aspects of Ethical Practice Part - 2 Learning Outcomes: Understand the fundamentals of health and social care practices. Comprehend essential principles and policies in health and social care. Master effective communication techniques in care settings. Promote equality, diversity, and rights in health and social care. Safeguard vulnerable individuals through best practices. Manage health and safety responsibilities efficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring health and social care workers Caregivers seeking comprehensive training Healthcare professionals aiming for advanced knowledge Individuals interested in safeguarding practices People passionate about equality and diversity Career path Health and Social Care Worker Safeguarding Officer Caregiver Healthcare Assistant Risk Management Officer Equality and Diversity Advisor Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you ready to take your career in health and social care to the next level? Our comprehensive Health and Safety Executive Training course is designed to provide you with the knowledge, skills, and confidence to excel in your role as a health and social care professional. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The Health and Safety Executive Training course provides comprehensive education for those in the health and social care sector. Learners will understand the basics of health and social care, including key principles and policies. They will improve their communication skills, learn to promote equality and diversity, and understand their rights and responsibilities in the workplace. The course also covers safeguarding vulnerable individuals and the roles and duties of a caregiver and healthcare professional. Students will gain knowledge about health and safety responsibilities and risk management strategies. Additionally, the course addresses the legal and ethical standards required in practice, ensuring that learners are well-versed in professional and ethical conduct. Overall, this training equips individuals with the necessary skills and knowledge to provide high-quality care while maintaining safety and ethical standards. Course Curriculum Module 01: Introduction to Health and Social Care Module 02: Important Principles and Policies in Health and Social Care Work Module 03: Communication and its Relevance Module 04: Promoting Equality, Diversity and Rights Module 05: Rights and Responsibilities as a Health and Social Care Worker Module 06: Safeguarding Vulnerable Individuals Module 07: Role as a Caregiver and Healthcare Professional Module 08: Health and Safety Responsibilities Module 09: Risk Management in Health and Social Care Module 10: Legal, Standards and Professional Aspects of Ethical Practice Part - 1 Module 11: Legal, Standards and Professional Aspects of Ethical Practice Part - 2 Learning Outcomes: Understand the fundamentals of health and social care practices. Comprehend essential principles and policies in health and social care. Master effective communication techniques in care settings. Promote equality, diversity, and rights in health and social care. Safeguard vulnerable individuals through best practices. Manage health and safety responsibilities efficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring health and social care workers Caregivers seeking comprehensive training Healthcare professionals aiming for advanced knowledge Individuals interested in safeguarding practices People passionate about equality and diversity Career path Health and Social Care Worker Safeguarding Officer Caregiver Healthcare Assistant Risk Management Officer Equality and Diversity Advisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Thinking about learning more understanding the role of data within an organisation? As data becomes an important currency in the world and an enabler for the future, it is imperative that all organisations have a firm understanding of the data available to them and the power it can hold. The BCS Foundation Award in Understanding Data in your Organisation teaches the the terminology, principles, concepts and approaches used within data management, and the overall value of data to an organisation.
In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, an estimated 500,000 people fall ill each year from foodborne illness? Ensuring food safety is a critical responsibility in the catering and manufacturing industries. This Supervising Food Safety bundle equips you with the knowledge and skills to become a leader in food safety practices. Are you ready to safeguard public health and protect your business reputation? This Supervising Food Safety bundle offers a well-rounded education in all aspects of food safety supervision. Learn about the key principles of food safety and hygiene, including temperature control, preventing cross-contamination, and proper sanitation procedures. Develop your skills in implementing a Hazard Analysis and Critical Control Points (HACCP) system, a globally recognised approach to food safety management. This bundle also covers essential food industry regulations and how to achieve the highest possible hygiene rating for your establishment. This Diploma in Supervising Food Safety at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Courses are Included in This Bundle: Course 01: Diploma in Supervising Food Safety at QLS Level 3 Course 02: Food Safety & Hygiene Management Training Course 03: Level 2 Food Hygiene and Safety for Catering Course 04: Hospitality & Restaurant Management Course 05: Catering Management Course 06: Diploma in HACCP Food Safety at QLS Level 5 Course 07: Diploma in Professional Chef Course 08: Higher Technician in Cooking and Gastronomy Course 09: Food Allergen Awareness Training Course 10: Food Labelling Course 11: How to Improve Your Food Hygiene Rating Take control of your food safety knowledge and elevate your career prospects. Enrol today and become a champion for food safety! Learning Outcomes of Supervising Food Safety Understand food safety regulations and their practical implementation. Master HACCP principles and risk assessment methodologies for food safety. Develop expertise in food handling, storage, preparation, and allergen awareness. Learn restaurant and catering management principles for efficient operations. Gain knowledge of professional cooking techniques and culinary trends. Understand food labeling requirements and improving hygiene ratings. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Supervising Food Safety Get a free student ID card with Supervising Food Safety Training program (£10 postal charge will be applicable for international delivery) The Supervising Food Safety is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Supervising Food Safety course materials The Supervising Food Safety comes with 24/7 tutor support Start your learning journey straight away with this course and take a step toward a brighter future! ****Course Curriculum**** Course 01: Diploma in Supervising Food Safety at QLS Level 3 Module 01: Introduction to Supervising Food Safety Module 02: Food Safety Legislation Module 03: Food Contamination Module 04: Controlling Contamination Module 05: Microorganisms Module 06: Food Poisoning and Foodborne Diseases Module 07: Non-bacterial Food Poisoning Module 08: Temperature Control Module 09: Checking, Verifying, and Recording Temperatures Module 10: Food Preservation Module 11: Premises and Equipment Design Module 12: Waste, Cleaning, and Disinfection Module 13: Pest Control Module 14: Personal Hygiene Module 15: Training Staff Module 16: Implementing a Food Safety Management System Module 17: Food Safety Management Tools Course 02: Food Safety & Hygiene Management Training Module 01: Introduction to Food Safety Module 02: Roles and Responsibilities of a Food Supervisor and Policies Module 03: Laws and Legislation Module 04: Introduction to Food Safety Management Systems (FSMS) and HACCP Module 05: Implementation and Tools of FSMS Module 06: Food Poisoning Causes Module 07: Detecting and Preventing Contamination Module 08: Hazard Control Module 09: Food Poisoning in Detail and Illnesses Module 10: Food Toxins and their Prevention Module 11: Food Handling Risks and Practices Module 12: Temperature Control Module 13: Recording Temperatures Module 14:Spoilt Food and its Prevention Module 15: Design Aspects of Food Premises Module 16: Waste Disposal, Cleaning and Disinfection Module 17: Pest Management Module 18: Training and Supervising Staff Effectively Course 03: Level 2 Food Hygiene and Safety for Catering Food Safety Legislation Microbiological Hazards Physical, Chemical And Allergenic Hazards Food Storage Food Preparation Personal Hygiene Food Premises Design And Cleaning Schedules Further Information Reopening And Adapting Your Food Business During COVID-19 =========>>>>> And 9 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Senior food retailers Restaurant and Café owners Head Chefs & Kitchen Managers Supervisory food handlers Landlords and pub owners Supervisors or Managers of fast-food outlets and takeaways Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Food Retailer ( Salary: £18,000 to £50,000 ) Head Chef ( Salary: £23,000 to £50,000 ) Restaurant Owner ( variable ) Pub Owner ( Salary: £20,000 to £50,000 ) Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The UK insurance industry is a major employer, contributing significantly to the economy. Did you know that the UK insurance industry employs over 300,000 people?The demand for qualified professionals is high, and with the ever-changing financial landscape, staying up-to-date is crucial. Are you interested in a challenging and rewarding career in insurance? This comprehensive Insurance training bundle equips you with the essential knowledge and skills to succeed. This Insurance Training Bundle equips you with a strong understanding of the key principles and practices within the UK insurance market. Across five engaging courses, you'll delve into core topics like the UK Insurance Diploma, gaining a thorough understanding of insurance products, regulations, and distribution. You'll also explore financial management, tax accounting specific to the UK, the intricacies of UK pensions, and the fundamentals of banking and finance accounting. By the course's end, you'll be well-positioned to navigate the UK insurance landscape with confidence. Our Bundle contains 5 of our premium courses for one discounted price: Course 01: UK Insurance Diploma Course 02: Financial Management Course 03: UK Tax Accounting Course 04: Pension UK Course 05: Banking and Finance Accounting Whether you're a complete beginner or looking to advance your current knowledge, this Insurance Training Bundle offers a valuable learning experience. Invest in your future and take the first step towards a rewarding career in the UK insurance industry. Enroll today and unlock a world of opportunity! Learning Outcomes of Insurance Training Develop comprehensive knowledge of UK insurance products and industry regulations. Gain expertise in financial management principles and practices. Understand tax accounting and its implications in the insurance sector. Explore pension planning strategies and their role in financial planning. Learn banking and finance accounting principles for insurance professionals. Acquire skills in risk assessment, policy underwriting, and client advisory services. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Insurance Training Get a free student ID card with Insurance Training Training program (£10 postal charge will be applicable for international delivery) The Insurance Training is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Insurance Training course materials The Insurance Training comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: UK Insurance Diploma Module 01: Definition Of Insurance Module 02: An Overview Of The Insurance Industry In The UK Module 03: Basics Of Insurance Module 04: Principles And Practices Of Insurance Module 05: Insurance Contract: Elements And Clauses Of Insurance Contract Module 06: Home Insurance Module 07: Life And Health Insurance Module 08: Business Insurance Module 09: Vehicle Insurance Module 10: Human Behaviour In Insurance Module 11: Essential Skills For The Insurance Account Manager And Broker Module 12: Underwriting Essentials Module 13: Insurance Fraud Course 02: Financial Management MODULE 01: Introduction To Financial Management MODULE 02: Fundamentals Of Budgeting MODULE 03: The Balance Sheet MODULE 04: The Income Statement MODULE 05: The Cash Flow Statement MODULE 06: Statement Of Stockholders' Equity MODULE 07: Analysing And Interpreting Financial Statements MODULE 08: Inter-Relationship Between All The Financial Statements MODULE 09: International Aspects Of Financial Management Course 03: UK Tax Accounting Module 01: Definition Module 02: An Overview Module 03: Basics Module 04: Principles and Practices Module 05: Contract: Elements and Clauses of Contract Module 06: Home Insurance Module 07: Life and Health Insurance Module 08: Business Insurance Module 09: Vehicle Insurance Module 10: Human Behaviour Module 11: Essential Skills for the Account Manager and Broker Module 12: Underwriting Essentials Module 13: Fraud =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Insurance newcomers Career changers Finance professionals Accounting specialists Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Insurance broker Underwriter Claims adjuster Risk manager Insurance consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.
