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Our Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Business Management course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Business Management Bundle Course Course 01: Business Management Course 02: Level 7 Business Management Course Course 03: Level 5 Negotiation Skills Course Course 04: Level 5 Report Writing Course Course 05: Level 5 Diploma in Business Analysis Course 06: Level 4 Copywriting Course 07: Level 4 Time Management Course Course 08: Level 3 Business Administration Course 09: Level 2 Diploma in Business Administration Course 10: Workplace Stress Management Course 11: Communication Skills Course ***Other Benefits of this Bundle Course Free 11 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Business Management course] ***Business Management*** Detailed course curriculum of Business Management Module 01: An Overview of Business Management Understanding Business Management Understanding the Basics of Business Management Understanding the Features of Management Understanding the Aspects of Management Understanding Different Levels of Management Understanding the Functions of Management Understanding the General Principles of Management Module 02: Fundamental Concepts of Human Resource Management Understanding Human Resource Management Identify the Key Factors influencing Human Resources Understanding the Process of Recruiting and Interviewing Understanding the Process of Orientation and Onboarding How to Follow up with New Employees Maintaining Workplace Health and Safety Understanding Workplace Bullying, Harassment and Violence The Process of Disciplining Employees The Process of Dismissal Module 03: Fundamental Concepts of Customers Relationship Management Understanding Who are the Customers The Ways of Establishing Your Attitude The Ways of Identifying and Addressing Customer Needs Understanding In-person Customer Services The Ways of Giving Customer Services Over the Phone The Ways of Providing Electronic Customer Services Module 04: Fundamental Concepts of Performance Management Understanding Performance Management and How it Works Describe the Three-phase Process The Ways of Goal setting The Ways of Establishing a Performance Goal Describe 360-degree Feedbacks vs Traditional Performance Review What is Competency Assessment? Understanding Kolb's Learning Cycle The Ways of Creating a Performance Plan Module 05: Fundamental Concepts of Risk Management The Process of Identifying Hazards and Risks Understanding Everyone's Responsibility Understanding the General Office Safety and Reporting Understanding Business Impact Analysis Understanding Disaster Recovery Plan Describe the Summary of Risk Assessment ---------------- Assessment Method After completing each module of the Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Business Management The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Business Management There are no specific requirements for this Business Management course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Every one of us has acknowledged at some point in our professional life that it would have been wonderful if we could have completed a certain assignment with greater professionalism. Keeping that in mind, to assist individuals in comprehending the importance of creating and upholding appropriate boundaries at work, this online course on professional boundaries has been created. The definition of professional boundaries, ethical issues, boundary-crossing and violation, and methods for establishing and upholding limits are just a few of the subjects that will be covered in the course. To aid students in effectively and efficiently developing their knowledge and abilities, the professional boundaries course will employ a combination of video lectures, interactive exercises, case studies, and self-assessments. Learn to reach your full potential by taking our Professional Boundaries and leaping up the career ladder of your choice. You can become quickly skilled in the field by enrolling in this professional boundaries bestselling course and stand proudly above applicants and candidates as you impress your future employer. Here are a few important skills you will achieve from our course: Discover what "professional boundaries" are and why they're crucial. Explore the moral implications of establishing and upholding limits. Assess the effects of boundary violations and crossings. Learn how to create and uphold acceptable limits in various work settings. Become more self-aware and reflective to see possible boundary difficulties. Acknowledge the importance of clear communication in upholding limits. Why Prefer Our Professional Boundaries Course? Opportunity to earn a certificate which is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. ****Course Curriculum**** Here are the topics you will cover in the Professional Boundaries Course: Module 01: Positioning Yourself as a Professional Attitude in the Workplace Professionalism Making Changes through Personal Accountability Module 02: Enhancing Your Professional Image Your Image as a Whole Becoming More Marketable Communicating and Image Module 03: Expanding Your Skills Time Management Project Management Techniques Making Decisions Module 04: Communicating for Results Keys to Effective Communication Presentations Meetings Module 05: Building Relationships and Networks Work and Your Personality Bonus Section & Contact Information: Clarity Coaching with Gretchen Maurer Roles in the Office MRP Assessment Process Once you have finished the learning stages in the Professional Boundaries course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for this Professional Boundaries course is individuals who deal directly with clients and interact with the general public, including those in the helping industries of healthcare, counseling, education, social work, and other related sectors. It is appropriate for managers and those in supervisory or administrative roles, as well as anybody who wants to grasp professional limits better. Requirements Enrol on the Professional Boundaries with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Professional Boundaries without any delay. Career path Healthcare Professionals: £25,368 to £63,862 Counsellors: £27,055 to £47,672 Educators: £28,000 to £43,685 Social Workers: £27,000 to £42,000 Human Resource Personnel: £18,000 to £40,000 Law Enforcement Officers: £18,000 to £26,000 Therapists: £27,055 to £47,672 Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Hospitality Management: Hospitality Management Course Online The Hospitality Management: Hospitality Management Course is the study of the hospitality industry. A certificate in the subject may be awarded either by a university college dedicated to the studies of hospitality-management, online educational sites or a business school with a relevant department. This Hospitality Management: Hospitality Management Course is a comprehensive online course that will provide you with a complete understanding of the Hospitality management sector and your key roles within it. This position of a hospitality manager requires a service-minded professional attitude. Enrol in our Hospitality Management: Hospitality Management Course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your professional development. Our Hospitality Management: Hospitality Management Course will help your arm yourself with the qualities you need to work towards your dream job in hospitality management. Special Offers of this Hospitality Management: Hospitality Management Course This Hospitality Management: Hospitality Management Course includes a FREE PDF Certificate. Lifetime access to this Hospitality Management: Hospitality Management Course Instant access to this Hospitality Management: Hospitality Management Course Get FREE Tutor Support from Monday to Friday in this Hospitality Management: Hospitality Management Course Main Course: Level 5 Hospitality Management Courses with Hospitality Management: Hospitality Management Course Course 01: Level 4 Logistics Management Course 02: Level 5 British Cleaning Certificate Other Benefits of Hospitality Management: Hospitality Management Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Hospitality Management: Hospitality Management Course] Hospitality Management: Hospitality Management Course Online Industry Experts Designed this Hospitality Management: Hospitality Management Course into 09 detailed modules. Course Curriculum of Level 5 Hospitality Management Module 01: An Overview of the Hospitality Industry Module 02: Travel and Tourism Module 03: Forces Affecting Growth and Change in the Hospitality Industry Module 04: Understanding Marketing Management in Hospitality & Tourism Module 05: Understanding the Management of Food and Beverage Operations Module 06: Understanding Accounting in Hospitality Module 07: Restaurant Operations Module 08: Balance Sheet and the P&L Statement Module 09: Budgets Assessment Method of Hospitality Management Course After completing each module of the Hospitality Management: Hospitality Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Hospitality Management Course After completing the MCQ/Assignment assessment for this Hospitality Management: Hospitality Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Hospitality Management: Hospitality Management Course Online Our entirely Hospitality Management: Hospitality Management Course Programme offers vital teachings and industry insights to both beginners to the sector and current employees. Whether you want to get your first job in hospitality or advance to a higher level of leadership. Requirements Hospitality Management: Hospitality Management Course Online Students who intend to enrol in this Hospitality Management: Hospitality Management Course must meet the following requirements: Hospitality Management: Good command of the English language Hospitality Management: Must be vivacious and self-driven Hospitality Management: Basic computer knowledge Hospitality Management: A minimum of 16 years of age is required Career path Hospitality Management: Hospitality Management Course Online Candidates who finished our Hospitality Management: Hospitality Management Course may pursue a wide range of vocations, including: Director of Maintenance Director of Marketing Director of Operations Director of Sales Event Planner

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before [Updated: February 2024] Did you know that 75% of employees report feeling stressed at work in the UK? Imagine being the person who can help them find clarity and direction. Are you ready to become a catalyst for positive change in people's lives? If you're passionate about personal development and empowering others, this comprehensive Diploma in Life Coaching and Counselling could be the perfect starting point for your rewarding career. Our comprehensive programme goes beyond basic life coaching. You'll receive advanced training in areas like transformational leadership, emotional intelligence, and decision-making in high-pressure situations. Develop your interpersonal skills to build strong client relationships, learn how to effectively manage performance, and master the art of public speaking and presentations. This Life Coaching and Counselling Training at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 180 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Life Coaching and Counselling course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Life Coaching and Counselling Bundle Package includes: Main Course: Advanced Diploma in Life Coaching and Counselling at QLS Level 7 10 Additional CPD Accredited Premium Courses - Course 01: Transformational Leadership: Ultimate Leadership Course Course 02: Developing Interpersonal Skills Course Course 03: Becoming Career Smart: How to Sell Yourself Course 04: Diploma in Performance Management Course 05: Coping Skills for Better Life Course 06: Effective Methods of Public Speaking and Presentation Skill Course 07: Presentation Skills Guideline Course 08: Emotional Intelligence and Human Behaviour Course 09: Decision-Making in High-Stress Situations Course 10: Communication Skills Masterclass This Life Coaching and Counselling training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Learning Outcomes of Life Coaching and Counselling Gain expertise in transformational leadership for effective coaching and mentoring. Develop advanced interpersonal skills to build strong professional relationships. Master performance management techniques to drive team success. Learn practical coping strategies for enhancing personal resilience. Acquire public speaking skills to engage and inspire diverse audiences. Understand and apply emotional intelligence for better decision-making and behaviour management. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Life Coaching and Counselling Get a free student ID card with Life Coaching and Counselling Training program (£10 postal charge will be applicable for international delivery) The Life Coaching and Counselling is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Life Coaching and Counselling course materials The Life Coaching and Counselling comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Advanced Diploma in Life Coaching and Counselling at QLS Level 7 Introduction PART 1: LIFE COACHING CERTIFICATION Coaching Fundamentals Understanding Personalities Coaching Models Explained Why We Will Use The GROW Model Coaching Step 2: Reality Coaching Step 3: Options & Obstacles Coaching Step 4: Will & Action Planning How To Structure Your Coaching Sessions Client Coach Relationship Advanced Coaching Strategies PART 2: HOLISTIC HEALTH COACHING CERTIFICATION Diet & Nutrition Fundamentals Diet & Nutrition Coaching Exercise Coaching: Cardio Exercise Coaching: Resistance Training Hormone Health Explained Supplements Health & Fitness Motivation Health & Fitness FAQ Answered PART 3: WELLNESS COACHING CERTIFICATION Stress Management Sleep Emotional Self Care Course 01: Transformational Leadership: Ultimate Leadership Course Introduction Foundational Concepts For Leaders Powerfull Cutting- Edge Leadership Tips - Foundational Powerfull Cutting- Edge Leadership Tips - Intermediate Powerfull Cutting- Edge Leadership Tips - Advanced Final Thoughts For Wise Leaders Course 02: Developing Interpersonal Skills Course Module One: What Are Soft Skills? Module Two: Communication Module Three: Teamwork Module Four: Problem-Solving Module Five: Time Management Module Six: Attitude And Work Ethic Module Seven: Adaptability/Flexibility Module Eight: Self-Confidence (Owning It) Module Nine: Ability To Learn From Module Ten: Networking =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 285 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Coaches Career Changers Helping Professionals Therapists HR Professionals Business Leaders Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Life Coach Life Skills Coach Personal development trainer Counsellor education Motivational speaker MENTOR Young Entrepreneurs Life hacks trainer Certificates Advanced Diploma in Life Coaching and Counselling at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

About Course Enroll in our Performance Management Course to become a better HR manager in your workplace. This course covers three essential topics under the management umbrella: The golden thread of objectives, measuring performance, appraisals and managing performance. In this Performance Management Course, First you will learn a systematic method for connecting your organisational vision with day to day task level objectives, a critical aspect in driving motivation and commitment in teams and individuals. We call this the Golden Thread, the connection that runs through every stage from vision to task. Without this connection daily activities can begin to feel misguided, unnecessary, and even debilitating. The second topic will save you a massive headache by teaching you how to measure and monitor effectively. We must measure progress towards targets, but measuring and monitoring in the wrong areas could cause skewed or even false results, not to mention the wasted time and effort involved. Get to grips with multiple potential measures, and understand what key areas you should be measuring in order to recoup clear accurate, and useful data. The final topic in this course is managing performance. Through our lessons you will learn ways of adapting your approach to performance management to meet properly individuals needs. Using our will vs skill matrix you will discover a formula for prescribing an approach based upon your staff members current competence and attitude. In short, this course will equip you with all the effective techniques to manage employee performance and also help your peers recognise their role and contribution to effectively manage performance and conduct at work. What Will You Learn? Connect the organisational vision with task level objectives Write concise, specific and attainable objectives Measure performance effectively Understand key performance indicators Adapt your approach to performance management Effectively support your staffs development Course Content Introduction to Performance Management This module provides a comprehensive introduction to performance management, covering key concepts, objectives, and benefits. We explore various frameworks and models, including goal-setting theory and performance appraisal systems. We emphasize the importance of clear expectations, metrics, and communication in driving performance improvement. Additionally, we discuss talent development and succession planning using performance data. By the end of this module, learners will have a solid understanding of performance management principles and be prepared to develop effective strategies that enhance employee engagement and contribute to organizational success. Note: This module sets the stage for subsequent in-depth modules on performance management. Module 1 Introduction to Performance Management Performance Appraisal In Module 2, we dive into the critical process of performance appraisal, which is an integral part of performance management. This module equips learners with the knowledge and skills necessary to effectively conduct performance appraisals and provide constructive feedback to employees. Module 2 Performance Appraisal Performance Criteria and Standards Module 3 Performance Criteria and Standards Module 3 Performance Criteria and Standards Responsible Entity for Appraisal Responsible Entity for Appraisal Performance Appraisal Methods Performance Appraisal Methods Performance Appraisal Interview Performance Appraisal Interview Compensation Management Compensation Management Job Evaluation and Job Structure Job Evaluation and Job Structure Competitive Compensation Policies Competitive Compensation Policies A course by Xpert Learning Tags Performance Management PM

Description: Why are there so many different organizational systems and time management methods out there? The answer is simple: it's like any other personal challenge, like weight loss or money management. Theres no simple, one size fits all answer. You must build a solution that works for you. By this Personal Development Boot Camp Training you will explore various time management and organizational tools and techniques so that you can build a customized productivity plan for your personal and professional lives. And you will emerge with a plan that works for you, so that you can start regaining control of your life. Learning Outcomes: Recognise the terms of personal proficiency and the skills sets can develop the personal productivity, as well as the attitudes we should nurture Elaborate the reasons for which multi-tasking is a myth Relate the role of long term goals for the short term effectiveness Learn sharing a personal vision and improve dreams as well as goals from it Execute the 80/20 rule know the way it should affect your planning Recognise the features of a healthy organisation system Improvise a strategy for a proficient workspace, involving a customised information centre as well as a filing system Implement a system allowing them for processing any kind of information crossing their desk Apply the Eisenhower principle to prioritise work as well as your routines so that you can simplify your life Realise the reasons for which they procrastinate along with developing strategies to tackle tasks Execute tools to turn their households more productive as well as more effective Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Personal Development Boot Camp Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Personal Development Boot Camp Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Understanding Personal Efficiency 00:15:00 Developing the Right Attitude 00:15:00 Laying the Foundation 00:15:00 The Building Blocks of a Good Organizational System 00:15:00 Creating the Right Environment 00:30:00 Setting Up Your Virtual Environment 00:15:00 Setting Up Your Information Management Center 00:30:00 Managing Information in Six Easy Steps 00:15:00 Prioritizing Your Tasks 00:15:00 Saying No 00:15:00 Creating Routines 00:15:00 Stopping Procrastination Now (Not Later!) 00:15:00 Mock Exam Mock Exam- Personal Development Boot Camp Training 00:20:00 Final Exam Final Exam- Personal Development Boot Camp Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you trying to create a friendly office environment? Do you want to learn the best practices for an ethical environment? The Course will guide you to know the ways of proper conduct. Course Description: Human speech has several formats. When we see someone in the morning, we say 'hello', 'good morning'. On the other hand, in a funeral, we react differently. Like these, in an office environment, there are special jargons for use. In the course, you will learn the jargons used in the office environment that makes the office room more suitable and working. In the course, you will learn the antiquates and behaviours of the corporate world to make maximum output. Course Highlights Basics of Organisational Code of Conduct is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Basics of Organisational Code of Conduct into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Basics of Organisational Code of Conduct Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Individuals who want to know the code of conduct. Business people, entrepreneurs who need to develop proper manner for the office environment. Business owners who want to create a friendly environment for his office. Basics of Organisational Code of Conduct is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Basics of Organisational Code of Conduct is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. What Are Rules Of Conduct 01:00:00 Write A Mission Statement 01:00:00 How To Know Your Customers Expect 01:00:00 Keeping An Open The Lines Of Communication With Employees 01:00:00 How To Balance The Needs Of Customers And Employees 00:30:00 Adjust With Trial And Error And Maintain A Positive Attitude 01:00:00 Wrapping Up 00:15:00 Mock Exam Final Exam

Duration 1 Days 6 CPD hours This course is intended for Employees not working in a centralized office. Overview The Telework and Telecommuting workshop will cover strategies to help participants learn skills required for working outside the office that include proper self-management, manage time efficiently, know different methods of organization and planning, identify various forms of communication and address and resolve challenges that teleworkers can face. The Telework and Telecommuting workshop will cover strategies to help participants learn skills required for working outside the office that include proper self-management, manage time efficiently, know different methods of organization and planning, identify various forms of communication and address and resolve challenges that teleworkers can face. Getting Started Workshop Objectives Pre-Assignment Core Skills Required Self-Management Time Management Organizing and Planning Communication Self-Management (I) Solving Problems on Your Own Being and Staying Motivated You Have More Freedom ? Don?t Abuse It You and Only You are Accountable Self-Management (II) Recognize and Remove Bad Habits Reflect on Mistakes and Learn from Them Establish Good Habits Be Assertive with Yourself Time Management (I) Build a Little Flexibility into Your Schedule Identify and Remove Time Wasters Working with Time Zones Using Free Time Wisely Time Management (II) The Urgent/Important Matrix Setting and Sticking to Deadlines The Glass Jar: Rocks, Pebbles, Sand and Water Recognize When You Are Procrastinating Organizing and Planning (I) Plan for Additional Stress When to Seek Help Being Proactive ? Not Reactive Establish Priorities and Attainable Goals Organizing and Planning (II) Setting Up Your Home Office Remove Unneeded or Distracting Items When Technology Fails Develop a Normal Working Day Communication (I) Stay in the Loop Use the Correct Medium Be Clear and to the Point Virtual Communication Can Be Impersonal Communication (II) Open and Frequent Communication Share Your Information Have a Collaborative Attitude Setting Expectations with Family and Friends Additional Challenges Building Trust and Rapport Feeling Isolated Always in the Office Lack of or Less Feedback Wrapping Up Words from the Wise

Description: One of the most basic skills required in the workplace is communication. It is used in almost any scenario of the workplace or at home. For those of you who would love to develop this basic transferable skill, you can now do so with this Customer Focused Listening Diploma Level 3 course. This course is designed to help you listen better in order to respond to the processed information. Which is why, in this course you will learn about how to become a good listener, use body language to show positive listening attitude, build relationships, and much more. So get this course, and start listening. Learning Outcomes: Provide a definition to active listening as well as its key components Recognise means to be a better listener Identify the routes to turn into a better listener Execute body language so as to give vent to a proactive body language Understand the differences between the terms of sympathy as wella as empathy know when to use them Produce a listening outlook to implement framing, positive intention with focus Being a reliable communicator Understand the communication paths Ask your questions , probe into the information, as well as learn to apply paraphrasing ways Create a relationship to build a pragmatic communication approach Recognise the common listening problems as well as their solutions Identify the common listening problems as well as their answers Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Focused Listening Diploma Level 3 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Focused Listening Diploma Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview (Customer Focused Listening) 00:05:00 What is Active Listening? 00:15:00 Tips for Becoming a Better Listener 00:15:00 Body Language Basics 00:15:00 Understanding Sympathy and Empathy 00:15:00 Creating the Right Mindset 00:15:00 Being Genuine 00:15:00 Making Connections 00:15:00 What Is Said and What Is Heard 00:30:00 Probing Techniques 00:15:00 Paraphrasing Techniques 00:15:00 Building Common Ground 00:15:00 NLP Tips and Tricks 00:15:00 Getting Over Listening Roadblocks 00:15:00 Mock Exam Mock Exam- Customer Focused Listening Diploma Level 3 00:20:00 Final Exam Final Exam- Customer Focused Listening Diploma Level 3 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

What Will I Learn? Apply Mike Clayton's powerful OATS principle to gain control of your working day Balance the extremes of your personality to find productivity, success, and happiness in the middle Schedule activities into your day for maximum productivity and minimum work left over at the end of the day Set goals so that you really do achieve them Distinguish between what is important in your life, and what is merely urgent Tame your to do list and convert it into your formula for productive delivery Handle your backlog of work calmly and effortlessly Avoid the multi-tasking trap, to get more gone, more quickly and with fewer mistakes Handle interruptions by applying the five strategies to keep control of your day Distinguish between overwhelm and overload, and apply successful strategies to each Overcome the stress of feeling overwhelmed, by seizing control using Mike's awesome seven-step procedure Avoid those fatal four words: 'leave it with me' Create real extra time in your day by delegating effectively Become a master of time estimation Schedule your time to produce better work and get more done Say 'NO' with confidence, to keep in control of your time and, ultimately, to increase the respect people have for you ... and, finally, you will learn why your attitude to time affects everything Requirements You don't need anything to take this course; just step on in... Description Time management is an essential skill to be able to work more efficiently and finish more tasks on schedule. If you struggle to prioritize and complete tasks in a timely manner, this Practical Time Management Diploma will give you the tools and techniques to maximize your effectiveness, minimize wasted time and control your workload. You'll learn to analyze workloads, prioritize tasks, overcome procrastination and create time management systems that increase productivity and effectiveness for yourself and your staff. This course will help you to develop a positive and effective approach to manage your time and workload. You will learn how to eliminate, delegate, and streamline your tasks and examine the reasons why some people procrastinate and what can be done about it. Practical Time Management: if you want to DO MORE, GET MORE, LIVE MORE. It is based on Mike's best selling three-hour live seminar and contains nearly two and a half hours of video, and a wealth of templates for you to download and adapt to your work. Are you a bit like these people? 'Without a doubt, the most interesting and useful seminar I have ever been on. Thank you for giving me back time in my life.' Ian Walker, Carl Kammerling International 'Probably the best spent 4 hours in a long time!' Peter Corke, Chesterfield Borough Council 'Extremely useful and thought provoking.' Maggie Reardon, DWT Legal 'Excellent. Really concise and covered a wide range of topics and techniques.' Ben Shipley, Articad Ltd 'Concise, clear, energising, inspiring.' Anthony Denny, East Publishing 'I learned a handful of extremely valuable tools to assist me in managing myself.' Nicholas Pearce, Beaney Pearce 'Interesting insightful course. I gained lots of useful ideas to start implementing at work.' Aiofe Ferguson, Octavia Housing 'Brilliant food for thought. Useful, practical ideas.' Jackie Smith, phonics4 .co .uk 'Concentrated useable techniques to practically improve time management - Informative, enlightening and great value for money.' Ian Thomas, Village Hotels 'Inspiring and motivating. Whole life approaching tips to use. A good all-round event' Anita Wadhaven, Department of Health 'Excellent session. Worthwhile attending even if you have read Mike's book. Mike's approach to help people form their own system promises to be highly effective. I can't wait to plan and start the new me!' Caroline Wiggins, Business Accent PR 'Really interesting and insightful. Learnt some really good tips which will be useful in both work and personal life.' Wing Sze Wong, TCS Europe Ltd Practical Time Management - if you haven't got enough hours in a day! Based on a lifetime of getting things done and hitting deadlines, Dr Mike Clayton combines psychological principles with powerful practical solutions to show you how you can: • Spot what's important, and focus on it to really make a difference • Enjoy productive time and take the chore out of work • Programme your mind for productivity • Make multi-tasking work for you • Schedule your activities to get more done and leave time for yourself • Say NO to things that just get in the way You will learn how you can... • Balance the extremes of your personality to find productivity, success, and happiness in the middle • Apply Mike Clayton's powerful OATS principle to gain control of your working day • Schedule activities into your day for maximum productivity and minimum work left over at the end of the day • Set goals so that you really do achieve them • Distinguish between what is important in your life, and what is merely urgent • Tame your to do list and convert it into your formula for productive delivery • Handle your backlog of work calmly and effortlessly • Avoid the multi-tasking trap, to get more gone, more quickly and with fewer mistakes • Handle interruptions by applying the five strategies to keep control of your day • Distinguish between overwhelm and overload, and apply successful strategies to each • Overcome the stress of feeling overwhelmed, by seizing control using Mike's awesome seven-step procedure • Avoid those fatal four words: 'leave it with me' • Create real extra time in your day by delegating effectively • Become a master of time estimation • Schedule your time to produce better work and get more done • Say 'NO' with confidence, to keep in control of your time and, ultimately, to increase the respect people have for you ... and, finally, you will learn why your attitude to time affects everything Dr Mike Clayton Mike is on of the UK's leading personal effectiveness and project management trainers. He has over 20 years' experience of training professionals, managers, and team-members throughout the UK and in Europe and the US. He is the author of thirteen top-selling business, management, and personal effectiveness books, including four on time management topics: Brilliant Time Management (in its second edition as: How to Manage your Time). (Pearson, 2011 and 2015) Powerhouse: Turbo-boost your Effectiveness and Start Making a Serious Impact (Capstone/Wiley, 2015) The Yes/No Book: How to do less... and achieve more (Pearson, 2012) Brilliant Stress Management (in its second edition as: How to Manage Stress). (Pearson, 2011 and 2015) Your Unconditional, No-questions, 30-Day Guarantee The best way to assess how valid this material is in you culture is to try it out. I am so confident that this course will change your life that I offer you an unconditional, no questions asked, full 30 day money-back-in-full guarantee. If you don't think this will give you the tools to do more with your time, then just ask for your money back. What if you have questions? I will be on hand to answer your questions if you get stuck, puzzled, or just want to know more. As a professional trainer, this is what I do, and I promise to respond within 24 hours of your question arriving with me from Udemy. Enroll Now Enroll for this course now, so you can start to regain control of your life straight away. Who is the target audience? This course is designed for you if you want to get do more, get more, and live more. If you are busy and you want to get even more done... If you are overwhelmed, and you want to feel more in control... If you can't help yourself from saying 'yes' to things you ought to say 'no' to... If things always take longer than you expected... If you don't know how to plan your time in a way that works for you... If you just don't have enough time. If this sounds like you, then just step on in... Start Here and Learn the Basics 5 Lectures Trailer: Why You Need this Course FREE 00:03:00 Five Attitudes to Time... and the secret to fulfilment 00:08:00 How to Make Dull Activities Interesting 00:09:00 Why You Cannot Manage Time FREE 00:04:00 The OATS Principle FREE 00:10:00 Outcomes: Setting Great Goals and Knowing What is Important Why Goal-setting Works 00:05:00 Set the SMARTEST Goals 00:10:00 Is it Important... or is it just Urgent? 00:07:00 Activities: Being Able to Get Things Done Avoid the 'To Do Tyranny' 00:05:00 The OATS Principle and the Powerhouse Loop 00:03:00 What to Do about To Do items that Hang Around 00:05:00 How to Remember what's Outstanding 00:01:00 How to Clear a Backlog 00:06:00 Four Questions to Guide your Response to a Task 00:05:00 Time Management Solutions to Common Challenges What are Overload and Overwhelm? 00:03:00 How to Deal with a feeling of Overwhelm 00:06:00 Are you an Elephant or an Octopus? 00:03:00 Multi-tasking, and how to do it well... if you must! 00:07:00 How to Delegate Effectively 00:11:00 Timing and Scheduling: How to Structure Your Day for Productivity How to get Really Good at Estimating 00:06:00 How to Schedule your Day 00:05:00 When to Schedule Activities into your Day 00:06:00 Conclusions: What to Do when All Else Fails The Ultimate Time Management Tool: How to Say NO 00:05:00 How would you like $86,400? 00:03:00 A Final Thought 00:01:00