3416 Courses delivered Online

Are basic leadership and critical thinking abilities your strong point? Do you like being able to create products and sell it? Do you know how to set goals clearly? Do you like managing your own business? If so, then this diploma course is for you. Description: Beginning your own business is an accomplishment in itself that you ought to be amped up for however it is just the beginning stage. The next thing you should know is to figure out how to make it become unique that will be recognised. In this course, you will be able to use the information about your business and what you can do to make it astounding. In this course, you will learn a few hints and thoughts for making your business emerge in the market. This will thus give you an edge over your competitions. Moreover, this course will set you up for a profession in a business administration condition where you will have the capacity to perform business-related exercises and in addition administration obligations viably. You will cover various scopes like Business Communication, Financial Accounting, Principles of Marketing, Human Resources and Project Management. Who is the course for? For employees, businessmen and entrepreneurs who are interested in upgrading their business administration skills Or anyone who are interested in leading and managing their own business. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, it's more advantageous if you have an experience in management or business. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course will be useful and would be beneficial for the management occupations especially the following careers: Administrative Services Manager Advertising, Promotions and Marketing Managers Agricultural Managers Architectural and Engineering Managers Compensation and Benefits Managers Computer and Information Systems Manager Construction Managers Financial Managers Food Services Managers Human Resources Managers Industrial Production Managers Management Directors Medical and Health Managers Natural Sciences Managers And other Top Executives   Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:30:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Branding Introduction 00:15:00 The Purple Cow 00:30:00 Try to be an Exceptionist 00:30:00 Make Yourself Well Recognised Before Your Customers 00:30:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Branding Niche What Is Branding 00:30:00 Research Your Topic Thoroughly 00:30:00 Let People Know Who You Are: Distinguish Yourself 01:00:00 Represent Yourself 00:30:00 Networking With Social Media 01:00:00 Use Videos 00:30:00 Offer Training Courses 00:30:00 Provide Quality Material And Customer Service 00:30:00 Live And Breathe Your Brand 00:30:00 How Not Branding Can Spell Disaster 00:15:00 Social Media Branding Defining the Terms 00:30:00 Building Your Social Media Branding Strategy 00:15:00 Identifying Your Social Media Audience 00:15:00 The Key Social Media Platforms 00:30:00 Creating Brand-Focused Messages 00:30:00 Developing a Communication Strategy 00:30:00 Mock Exam Mock Exam-Business Administration and Branding Diploma 00:20:00 Final Exam Final Exam-Business Administration and Branding Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Lorne Power from the Trans Social Work Practitioner Network shares some practical advice for trans-inclusive practice with people with a learning disability and/or autistic people based on their work developing the Brighton and Hove Autism Strategy, their emerging PhD research and their lived experience as a trans social worker in a specialist learning disability team.  Come and join us :)

Maximising the team's sales capability is the key aim for any sales manager. When sales people struggle to hit their targets, it falls to the sales manager to provide support and help colleagues to find their way again. One of the most effective techniques for sales managers to improve and maintain sales performance is by providing live sales coaching. Sales coaching encourages sales people to find their own solutions and take responsibility for their own development. This course will help participants: Develop people to fulfil their sales potential Provide motivational feedback Identify strengths and weaknesses of their team members Understand personal learning styles Identify and adapt for different personality styles Prepare and conduct on-the-job observations Motivate sales people to greater performance 1 How is sales coaching different from sales training? What is coaching? Discover how coaching empowers sales people Learn the best time to use sales coaching Decide which people should be coached first Creating a development plan 2 Understanding learning, behavioural and communication styles Use practical tools to help you assess individual styles Tap into the essence and energy of the person you are developing Understand your own learning, behavioural and communication preferences Develop a strategy to adopt for each member of your team Discover what motivates you and your salespeople to perform Appreciate how this knowledge will improve your sales conversion 3 Using the GROW coaching model Learn the secrets of a successful coaching session Discover the importance of SMART objectives and instructions Understand and capture what coachees are currently doing right Develop their problem-solving and decision-making skills Help your colleagues crystalise their plans and actions Provide follow-up opportunities to embed the learning 4 Giving motivational feedback Understand why effective feedback is so powerful in sales Learn key models for motivational feedback Discover how to manage and structure more difficult conversations Understand the power of positive reinforcement Encourage sales people to coach and support colleagues 5 Putting it into practice Use realistic scenarios to provide opportunities for practice Discover what it feels like to be coached Receive immediate feedback on your coaching style Share common performance issues with fellow sales managers Create a personal development plan 6 Preparing on-the-job observations and joint visits Build a strategy for coaching and team development Prepare an observation template for effective coaching Learn the key elements of preparation for your next coaching session Agree common areas to focus on with coachees 7 Action planning Personal action plans

Make the fastest growth portfolio knowing all vivid aspects of property investment procedures through our well-designed Property Portfolio Making Training course. It is the most suitable course to direct you how to invest in property to get the utmost return. First and foremost, the course teaches you 4 main effective strategy of property investment to earn the top-most profit at an instant. Following that, it instructs you how to raise finance, select different mortgage products, and secure income from your property. It also explains you the pros and cons of different strategies in order to enhance your ability to take appropriate decision while buying property. Overall, it teaches you all the effective aspects to make you a property ladder in this field. Who is this course for? Property Portfolio Making Training is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Property Portfolio Making Training is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Module: 01 Introduction 00:08:00 The answer is Property 00:05:00 Mortgage Types 00:06:00 Negative Mind Chatter 00:08:00 Module: 02 Steps in the Plan 00:06:00 Property Types 00:02:00 Set it up and Forget about it 00:07:00 Raising the Capital 00:16:00 Watch your cashflow 00:08:00 Look at the costs 00:10:00 Module: 03 Portfolio building strategy 00:13:00 Historic Property Cycles 00:07:00 Make your portfolio grow faster 00:08:00 Ways to Create Income 00:02:00 Understanding Inflation 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Highlights of the Course Course Type: Self-Paced Online Learning Guided Learning Hours: 360 Teaching Practice Hours: 100 Accreditation: NCFE Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Certificate: Certificate upon passing the official exam Access: Lifetime Access Tutor Support- Personalised feedback on your all assignments Customer Support: 24/7 live chat available What you will learn from this course? Upon successful completion of this Level 5 Diploma in Education and Training, you will be able to: Include learning strategies, concepts, and models in the design of inclusive classroom instruction and learning Create and maintain a safe, pleasant teaching and learning environment by utilising behaviour control techniques Deliver inclusive instruction and learning utilizing communication and learning theories, ideas, and models Use assessment theories, models, and principles to illustrate how to evaluate learning in training and education Utilise theories and techniques for reflection and assessment, and evaluate one's own approach to planning, executing, and evaluating inclusive teaching and learning Learn how to conduct an initial and diagnostic assessment to determine an individual's earning goals as well as the relationships, roles, and processes that are part of education and training Establish and maintain a safe environment for teaching and learning, as well as how to plan for and carry out inclusive teaching Use theories and models of curriculum creation in your area of expertise and how to use those theories to assess your own methods Recognise professionalism and the influence it has on education and training, as well as the impact of accountability to stakeholders and outside organisations Understand how education and training are governed by policy and support your organisation's attempts to improve quality Level 5 Diploma in Education & Training Online | L5 Diploma This Level 5 Diploma in Education and Training is accredited by NCFE and regulated by Ofqual, making it a nationally recognised credential that will improve your CV and set you apart from the competition. This is the ideal approach for teachers who have already finished levels 3 and 4 or aiming to achieve Qualified Teacher Status (QTLS). This course will help you gain advanced knowledge and skills to lead learning sessions, organise lesson plans, and create teaching and learning strategies. Towards the end of this course, you'll acquire an extensive range of teaching abilities and expertise you need to establish a successful career in the education sector, as well as gain the status to start working as a teacher. Who is this Course for? The following individuals may benefit from this Level 5 Diploma in Education and Training: all types of trainers aspirant teachers teachers of all levels teacher trainers teachers wishing to achieve Qualified Teacher Status (QTLS) teachers wishing to improve their instructional abilities teachers wishing to enhance their employment prospects Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Eligibility Requirements This Level 5 Diploma in Education and Training has no academic prerequisites and is open to students from all academic disciplines.  Assessment Procedure Upon successful completion of this Level 5 Diploma in Education and Training, you will be evaluated by a series of assignments that the instructors of the course will internally construct and grade. This strategy will give students more confidence to ace the exam because it precisely represents the content taught in class and fits the teaching methodology being used. "Pass" represents the qualification's overall grade Each item included in the qualification framework must be completed by the student For a student to pass a unit, they must demonstrate their understanding of each unit by achieving all of the listed learning outcomes and meeting all of the evaluation criteria Assignment Submission For each portion of the diploma, you are required to submit a number of assignments each weighing about 1000-2000 words. Product evidence requirements, such as lesson plans, teaching resources, and other pertinent paperwork, must also be accompanied by some of these assignments. Assignments should incorporate theory and establish connections to actual workplace or classroom circumstances in order to convey pertinent arguments. These assignments will aid in your exploration and application of the entire teaching and learning cycle. If more work is needed, your instructor will offer feedback and the chance to resubmit assignments. Practical Teaching Assessment There must be a minimum of 8 observations, each lasting at least 8 hours. This excludes any observed practice that was completed as a component of the Level 3 Award in Education and Training. A minimum of 30 minutes must pass between each observation. This witness evidence must be given by a teacher who possesses the necessary qualifications. In extraordinary circumstances, we may also set up a video link with your tutor to finish these observations. The eight observations must relate to the following essential units: Education and training teaching, learning, and evaluation (level 4) Enhancing education and training through teaching, learning, and assessment (level 5) No previous experience is required to enrol into this course. However, you must complete 100 hours of in-class teaching experience throughout the course of the program to receive your completion certificate. Your practical teaching demonstration will need to be observed by an expert witness who has a level 5 diploma in education and training. For an extra charge of £250 + VAT for 8 hours, if you'd prefer, we can assist you by providing an expert witness.  Advance Your Career This Level 5 Diploma in Education and Training will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. This course will also allow you to acquire the required skills to work towards achieving the Qualified Teacher Status and progress to Bachelor of Arts (BA) or Bachelor of Science (BSc).  If you are looking for a Level 4 Certificate in Education and Training, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  This Level 5 Diploma in Education and Training is accredited by NCFE and regulated by Ofqual. The National Council for Educational Awarding (NCFE) is a national educational awarding body that is well-known and respected throughout the world, which will improve your prospects of finding employment and showcase your professional growth. Course Curriculum Course Overview Course Overview - Level 5 Diploma in Education and Training 00:00:00 Sample Useful Documents Observation Recording Requirements. 00:15:00 Session Plan Pro-Forma 00:15:00 Sample Portfolio Building Record Sheets 00:15:00 Sample Graded Observation Pro-Forma 00:15:00 Lesson 1: Roles Responsibilities of Teachers in Education Learning Lesson 1: Roles Responsibilities of Teachers in Education Learning 00:45:00 Lesson 2 : Pedagogical Principles Theory and Practice Lesson 2 : Pedagogical Principles Theory and Practice 00:40:00 Lesson 3 : Functional Skills and the Minimum Core Lesson 3 : Functional Skills and the Minimum Core 00:40:00 Lesson 4 : Planning in Education and Learning Lesson 4 : Planning in Education and Learning 00:30:00 Lesson 5 : Selecting, Creating and Using Resources Lesson 5 : Selecting, Creating and Using Resources 00:30:00 Lesson 6 : Augmenting Communication through Teaching Strategies Lesson 6 : Augmenting Communication through Teaching Strategies 00:30:00 Lesson 7 : The Assessment Process Lesson 7 : The Assessment Process 00:30:00 Lesson 8 : Managing Learners Lesson 8 : Managing Learners 00:30:00 Lesson 9 : Professionalism and Continued Professional Development Lesson 9 : Professionalism and Continued Professional Development 00:25:00 Lesson 10 : Developing Designing Curriculum Lesson 10 : Developing Designing Curriculum 00:28:00 Lesson 11 : The Professional Practice Quality Management Lesson 11 : The Professional Practice Quality Management 00:26:00 Lesson 12 - Developing, Using and Organising Resources in a Specialist Area Lesson 12 - Developing, Using and Organising Resources in a Specialist Area 00:30:00 Additional Resource Additional Resource - Level 5 Diploma in Education and Training 04:00:00 Assignment - Mandatory Units Assignment 1: Developing Teaching, Learning and Assessment in Education and Training Assignment 1 - Developing Teaching, Learning and Assessment in Education and Training 00:00:00 Assignment 2: Teaching, Learning and Assessment in Education and Training Assignment 2 - Teaching, Learning and Assessment in Education and Training 00:00:00 Assignment 3: Theories, Principles and Models in Education and Training Assignment 3 - Theories, Principles and Models in Education and Training 00:00:00 Assignment 4: Wider Professional Practice and Development in Education and Training Assignment 4 - Wider Professional Practice and Development in Education and Training 00:00:00 Assignment 5: Develop Learning and Development Programmes Assignment 5 - Develop Learning and Development Programmes 00:00:00 Assignment 6: Identify the Learning Needs of Organisations Assignment 6 - Identify the Learning Needs of Organisations 00:00:00 Assignment 7: Internally Assure the Quality of Assessment Assignment 7 - Internally Assure the Quality of Assessment 00:00:00 Assignment 8: Understanding and Managing Behaviours in a Learning Environment Assignment 8 - Understanding and Managing Behaviours in a Learning Environment 00:00:00 Assignment 9: Understanding the Principles and Practices of Internally Assuring the Quality of Assessment Assignment 9 - Understanding the Principles and Practices of Internally Assuring the Quality of Assessments 00:00:00 Assignment 10: Working with Individual Learners Assignment 10 - Working with Individual Learners 00:00:00 Feedback Feedback 00:00:00

Duration 3 Days 18 CPD hours This course is intended for Experienced system integrators and consultants responsible for designing and deploying vSphere environments Overview By the end of the course, you should be able to meet the following objectives: Identify the business objectives for the vSphere environment Identify business requirements, constraints, assumptions, and risks for all layers in the vSphere environment Apply a framework to a design Analyze design choices and best-practice recommendations Create a design that ensures availability, manageability, performance, recoverability, and security Design the core management infrastructure for an enterprise Design the virtual data center for an enterprise Design the compute infrastructure for an enterprise Design the storage and networking infrastructures for an enterprise Design virtual machines to run applications in a vSphere infrastructure Design security, manageability, and recoverability features for an enterprise This three-day training course equips you with the knowledge, skills, and abilities to design a VMware vSphere© 7 virtual infrastructure. You follow a proven approach to design a virtualization solution that ensures availability, manageability, performance, recoverability, and security, and that uses VMware best practices. This course discusses the benefits and risks of available design alternatives and provides information to support making sound design decisions. Given a case study, you practice your design skills by working with peers on a design project Course Introduction Introductions and course logistics Course objectives Infrastructure Assessment Follow a proven process to design a virtualization solution Define customer business objectives Gather and analyze business and application requirements Document design requirements, constraints, assumptions, and risks Use a systematic method to evaluate and document design decisions Create a conceptual design Core Management Infrastructure Determine the number of VMware vCenter© Server ApplianceTM instances to include in a design Choose the appropriate single sign-on identity source Choose the time synchronization method Choose methods to collect log files and VMware ESXi? core dumps Design a vCenter Server deployment topology that is appropriate for the size and requirements of the data center Virtual Data Center Infrastructure Calculate total compute capacity requirements for a virtual data center Create a virtual data center cluster design that meets business and workload requirements Evaluate in the virtual data center the use of several management services, such as VMware vSphere© High Availability and VMware vSphere© Distributed Resource Scheduler? Evaluate the use of resource pools in the virtual data center design Compute Infrastructure Create a compute infrastructure design that includes the appropriate ESXi boot, installation, and configuration options Choose the ESXi host hardware for the compute infrastructure Storage Infrastructure Calculate storage capacity and performance requirements for a design Evaluate the use of different storage platforms and storage management solutions Design a storage platform infrastructure and storage management architecture that meets the needs of the vSphere environment Network Infrastructure Evaluate the use of different network component and network management solutions Design a network component architecture that includes information about network segmentation and virtual switch types Design a network management architecture that meets the needs of the vSphere environment Virtual Machine Design Make virtual machine design decisions, including decisions about resources Design virtual machines that meet the needs of the applications in the vSphere environment and follow VMware best practices Infrastructure Security Make security design decisions for various layers in the vSphere environment Design a security strategy that meets the needs of the vSphere environment and follows VMware best practices Infrastructure Manageability Make infrastructure manageability design decisions that adhere to business requirements Design an infrastructure manageability strategy that meets the needs of the vSphere environment and follows VMware best practices Infrastructure Recoverability Make infrastructure recoverability design decisions that adhere to business requirements Design an infrastructure recoverability strategy that meets the needs of the vSphere environment and follows VMware best practices Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vSphere: Design [v7.0] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vSphere: Design [v7.0] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

The Technical Coordinator Course is designed to guide learners through the essential building blocks of successful product and stakeholder management, delivered in a structured and accessible format. It begins by laying the groundwork in product management, classification, planning, and pricing strategies—before navigating through branding, channels, and marketing basics. Each module builds upon the last, ensuring a clear grasp of how products evolve and how their value can be assessed, communicated, and maintained. Alongside the product-focused modules, the course explores stakeholder engagement with equal depth—covering theories, mapping, communication strategies, and long-term relationship management. Learners will also develop a sharper understanding of financial analysis and communication skills, positioning themselves to handle multi-faceted coordination roles in various sectors. Whether overseeing product planning or managing stakeholder interests, this course presents a well-structured route into the key responsibilities of a technical coordinator. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Product Management Module 02: Product Classification Module 03: Developing the Product Plan Module 04: New Product Development Module 05: Levels of a Product and Product Life Cycle Module 06: Product Pricing Strategy Module 07: Product and Brand Portfolio Analysis Module 08: Channels Management Module 09: Basics of Marketing for Products Module 10: Financial Analysis for Product Management Module 11: Stakeholder Theories Module 12: Stakeholder Mapping Module 13: Building Strong Business Relationships With Stakeholders Module 14: Stakeholder Engagement Module 15: Stakeholder Engagement Through Effective Communication Module 16: Monitoring and Evaluating the Engagement Module 17: Communication Skills Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Technical Coordinator training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Technical Coordinator training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Retail Management Diploma is designed to provide you with comprehensive understanding of the theoretical and applied aspects of retail management, with emphasis on the key perspectives that shape the retail marketplace, including environmental influences, retail relationships, and the retail operation. Special attention will be given to supply chain relationships, quality and value, ethics, consumer satisfaction, and social responsibility. Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Retail Management Diploma is suitable for anyone who want to gain extensive knowledge, potential experience and expert skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Module 01: Introduction to Retail Management Introduction to Retail Management 00:22:00 Module 02: Retail Strategy Retail Strategy 00:12:00 Module 03: Retail Buying and Merchandising Retail Buying and Merchandising 00:16:00 Module 04: Retail Pricing Retail Pricing 00:31:00 Module 05: Supply Chain Management in Retailing Supply Chain Management in Retailing 00:13:00 Module 06: The Sales Process and Dealing with Customers at the Checkout The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 07: Importance of Consumer Behaviour Importance of Consumer Behaviour 00:12:00 Module 08: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:11:00 Module 09: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:18:00 Module 10: Choosing a Retail Location Choosing a Retail Location 00:14:00 Module 11: Retail Psychology Retail Psychology 00:14:00 Module 12: Negotiate the Right Deal with Suppliers Negotiate the Right Deal with Suppliers 00:12:00 Module 13: Develop Store Security Procedures Develop Store Security Procedures 00:16:00 Module 14: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:18:00 Module 15: Selling in Multiple Channels Selling in Multiple Channels 00:22:00 Module 16: Retail Brand Management Retail Brand Management 00:16:00 Module 17: Health & Safety for Retail Stores Health and Safety for Retail Stores 00:20:00 Module 18: Consumer Rights Act Consumer Rights Act 00:17:00 Mock Exam Mock Exam - Retail Management Diploma 00:20:00 Final Exam Final Exam - Retail Management Diploma 00:20:00 Assignment Assignment - Retail Management Diploma 3 weeks, 5 days Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included