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2048 Courses delivered Online

Strategic Planning: Marketing, External and Internal Analysis

By Online Training Academy

Unlock your potential and elevate your business acumen with our comprehensive course on Strategic Planning: Marketing, External and Internal Analysis. Designed for professionals seeking to master the intricacies of strategic planning, this course delves into the core elements of marketing, internal, and external analysis, equipping you with the tools and knowledge to drive your organization toward sustained success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This course on Strategic Planning teaches you how to create effective plans for business success. You will learn the basics of strategic planning and how it applies to marketing. The course covers analyzing both internal and external factors that affect a business. You will learn how to assess your company's strengths and weaknesses, as well as understand the market and competition. The course also teaches how to develop a strategic plan, focusing on customer needs and competitor strategies. You will learn about market segmentation, targeting, and positioning to effectively reach your desired audience. By the end of the course, you will have the skills to create and implement a strategic plan that helps your business grow and succeed. Course Curriculum Module 01: An Introduction to Strategic Planning Module 02: Strategic Planning for Marketing Module 03: Strategic and Marketing Analysis Module 04: Internal Analysis Module 05: External Analysis Module 06: Development of a Strategic Plan Module 07: Approaches to Customer Analysis Module 08: Approaches to Competitor Analysis Module 09: Market Segmentation, Targeting and Positioning Learning Outcomes: Understand fundamental principles of strategic planning and marketing strategies. Conduct comprehensive strategic and marketing analysis for business growth. Evaluate internal factors impacting organisational performance and strategic planning. Analyse external factors influencing business strategies and market positioning. Develop effective strategic plans aligned with business objectives and market conditions. Implement customer and competitor analysis techniques for market segmentation. CPD 10 CPD hours / points Accredited by CPD Quality Standards Strategic Planning: Marketing, External and Internal Analysis 1:55:58 1: Module 01: An Introduction to Strategic Planning 08:25 2: Module 02: Strategic Planning for Marketing 08:00 3: Module 03: Strategic and Marketing Analysis 09:25 4: Module 04: Internal Analysis 15:54 5: Module 05: External Analysis 15:02 6: Module 06: Development of a Strategic Plan 15:12 7: Module 07: Approaches to Customer Analysis 15:08 8: Module 08: Approaches to Competitor Analysis 15:58 9: Module 09: Market Segmentation, Targeting and Positioning 11:54 10: CPD Certificate - Free 01:00 Who is this course for? Marketing managers aiming to improve strategic planning skills. Business analysts focusing on internal and external business analysis. Entrepreneurs developing effective business strategies. Consultants advising clients on market positioning. Students pursuing careers in strategic marketing. Career path Marketing Manager Business Analyst Strategic Planner Market Research Analyst Business Consultant Brand Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Strategic Planning: Marketing, External and Internal Analysis
Delivered Online On Demand1 hour 54 minutes
£12

Risk Assessment Level 2

By Online Training Academy

In the modern world, the Risk Assessment Level 2 Course is essential since it provides a skill set that is needed in many different businesses. Gaining proficiency in risk assessment procedures is essential in a time marked by constantly changing hazards and dynamic difficulties. This course gives participants the skills and information they need to recognize, assess, and properly reduce potential risks. In the United Kingdom, where strict laws and safety requirements are in place, there is a constant need for experts in risk assessment. Employment prospects are abundant in industries like construction, healthcare, finance, and environmental management, with annual incomes typically ranging from £30,000 to £40,000. Completing this course not only improves employability but also encourages a proactive safety and compliance strategy, which lowers liability and boosts organizational resilience. Furthermore, developing a strong understanding of risk assessment promotes a culture of risk awareness, enhances resource allocation, and helps make well-informed decisions-all of which contribute to improved company outcomes and long-term growth. Key Features: This Risk Assessment Level 2 Course Includes: CPD Certified Risk Assessment Course Free Certificate CIQ Approved Risk Assessment Course Level 3 Risk Assessment Diploma Developed by Risk Assessment Specialist Lifetime Access Course Curriculum Risk Assessment Level 2 Course Module 01: Understanding Risk Assessment Module 02: Strategies for Risk Management Module 03: Tools in the Risk Assessment Toolkit Learning Outcomes: After completing this Risk Assessment Course, you will be able to: Identify risks in diverse scenarios for effective risk assessment. Apply risk management strategies to mitigate potential hazards. Utilise a comprehensive risk assessment toolkit proficiently. Analyse and prioritise Risk Assessment to enhance decision-making skills. Demonstrate competence in creating and implementing risk mitigation plans. Evaluate the effectiveness of risk assessment processes. Certification After completing this Risk Assessment Level 2course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Risk Assessment Training - Level 3 CPD Certified 34:59 1: Module 01: Understanding Risk Assessment Preview 09:59 2: Module 02: Strategies for Risk Management 13:59 3: Module 03: Tools in the Risk Assessment Toolkit 09:01 4: CPD Certificate - Free 01:00 5: Leave A Review 01:00 Who is this course for? Risk Assessment Course Individuals in safety and compliance roles. Managers seeking advanced risk management skills. Professionals responsible for organisational risk assessment. Those pursuing continuous professional development in risk assessment. Team members involved in the risk management process. Requirements This Risk Assessment course requires no formal qualifications to start. Career path Risk Assessment Course Risk Analyst - £30K to 45K/year Compliance Officer - £25K to 40K/year Insurance Underwriter - £28K to 50K/year Health and Safety Advisor - £25K to 40K/year Project Manager - £35K to 55K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Risk Assessment Level 2
Delivered Online On Demand36 minutes
£12

Managing Customer Excellence Course

By Training Express

Managing Customer Excellence course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Managing Customer Excellence course is a comprehensive course designed to provide a detailed understanding of the nature of the related sector and your key roles within it. The training materials of this Managing Customer Excellence course are available online for you to learn at your own pace and fast-track your career with ease. Key Features CPD Accredited Managing Customer Excellence Course Instant e-certificate Fully online, interactive Managing Customer Excellence course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts with this Managing Customer Excellence Organisational & Communication Ciourse Enrol now in this Managing Customer Excellence course to excel! Managing Customer Excellence Module 01: Introduction to Customer Service Module 02: Characteristics of Good Customer Service Module 03: Customer Relationship Management Module 04: Communicate with Customers Module 05: Handling Customer Complaints Module 06: Problem-Solving Over Phone Module 07: Improving Customer Service Learning Outcomes of Managing Customer Excellence By the end of the Managing Customer Excellence course, learners will be able to: Customer Needs Analysis Boost Customer Excellence Understand the components of Customer Relationship Management (CRM) Learn High standard customer service Maintain Telephone etiquette Accreditation All of our courses are fully accredited, including this Managing Customer Excellence course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Managing Customer Excellence course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Managing Customer Excellence basics. This Managing Customer Excellence course is ideal for those who are looking to secure a role in the following fields: Sales Representatives Retail Telemarketers Front Desk Receptionists Managing Customer Excellence Customer service management Customer Account Advisor Customer Account Executive Customer Accounts Advisor Customer Consultant Customer Administrator Customer Coordinator Customer Care Customer Support Also anyone looking for the following courses can be benefited from our course too. Level 2 Certificate in Principles of Customer Service Level 3 Certificate in Principles of Customer Service Level 3 Diploma in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Requirements No prior degree or experience is required to enrol in this course. Career path Customer Care Operator Customer Care Representative Receptionist Medical Receptionist Customer Service Manager Restaurant Manager Customer Account Administrator Certificates Hardcopy Certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. PDF Certificate Digital certificate - Included

Managing Customer Excellence Course
Delivered Online On Demand
£12

Project Coordinator - Project Coordination and Planning

By Compliance Central

A Project Coordinator plays a vital role in ensuring the successful execution of projects by organising resources, coordinating tasks, and monitoring progress. In the UK, the demand for skilled Project Coordinators is on the rise. The project management industry is projected to grow by 6.1% annually, creating around 20,000 new jobs by 2027. With a median salary of approximately £30,000 per year, Project Coordinators can earn up to £45,000 or more with experience. This industry offers diverse opportunities across sectors, making it an attractive choice for individuals interested in managing projects and driving organisational success. Our Project Coordinator course starts with the basics of Project Coordinator and gradually progresses towards advanced topics. Therefore, each lesson of this Project Coordinator course is intuitive and easy to understand. Why would you choose the Project Coordinator course from Compliance Central: Lifetime access to Project Coordinator course materials Full tutor support is available from Monday to Friday with the Project Coordinator course Learn Project Coordinator skills at your own pace from the comfort of your home Gain a complete understanding of Project Coordinator course Accessible, informative Project Coordinator learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Project Coordinator Study Project Coordinator in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Project Coordinator Course Project Coordinator Curriculum Breakdown of the Project Coordinator Course Course Outline: Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Project Coordinator course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Project Coordinator. It is also great for professionals who are already working in Project Coordinator and want to get promoted at work. Requirements To enrol in this Project Coordinator course, all you need is a basic understanding of the English Language and an internet connection. Career path Project Coordinator: £25,000 to £45,000 per year Project Administrator: £20,000 to £35,000 per year Event Coordinator: £22,000 to £40,000 per year Construction Project Coordinator: £30,000 to £50,000 per year IT Project Coordinator: £28,000 to £45,000 per year Marketing Project Coordinator: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Project Coordinator - Project Coordination and Planning
Delivered Online On Demand8 hours
£12

Professional Receptionist Skills Diploma - Level 3 Course

By Training Express

Professional Receptionist (Reception) Skills Training Course: CPD UK Certified for Excellence Are you ready to transform your career as a Receptionist (Reception) professional? Our highly-acclaimed Receptionist (Reception) Skills Training Course, backed by CPD UK certification, is designed to elevate your expertise and marketability. With our comprehensive curriculum and top-notch training, you will gain the essential Receptionist (Reception) skills to thrive in today's fast-paced and dynamic work environment. What sets our Receptionist (Reception) Skills Training Course apart from the rest? Our commitment to delivering the highest quality content, ensuring that you receive the most effective Receptionist (Reception) skills. As a Receptionist (Reception) professional, you will learn to expertly manage daily tasks and responsibilities while providing exceptional customer service. Key Features of this Receptionist (Reception) Course : CPD UK Certified Receptionist (Reception) Skills Training Free PDF Certificate Lifetime Access Our Receptionist (Reception) Skills Training Course covers a wide range of essential topics, including: Effective communication and interpersonal skills for Receptionist (Reception) professionals Time management and organization techniques for the Receptionist (Reception) role Mastery of Receptionist (Reception) software and technology Handling difficult situations and problem-solving in the Receptionist (Reception) environment Developing a professional image as a Receptionist (Reception) expert Learning outcome: Exhibit effective time management strategies Developing formal behaviours. Recognise the essential duties of a telephone receptionist. Study how to deal with time zones. Effective problem-solving techniques. Learn important organising and planning methods and ideas. This Professional Front Desk Receptionist Skills & Administrative Assistant Training course shares the key strategies, concepts, and techniques of a successful Receptionist. Curriculum Receptionist Training Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Mail Services and Shipping Module 04: Time Management Module 05: Record Keeping and Filing Systems Module 06: Organisational Skills Module 07: Communication Skills Module 08: Customer Service Module 09: Effective Planning and Scheduling Module 10: Core Skills Required Module 11: Self-Management (I) Module 12: Self-Management (II) Module 13: Time Management (I) Module 14: Time Management (II) Module 15: Organizing and Planning (I) Module 16: Organizing and Planning (II) Module 17: Communication (I) Module 18: Communication (II) Module 19: Additional Challenges Certification Once you've successfully completed your Professional Receptionist Skills Training course, you will immediately be sent a digital certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Administration & Reception (Receptionist) Training is ideal for the following: Personal Assistant Executive Personal Assistant HR Assistant Administrative Personal Assistant Medical Receptionist Office Admin & Receptionist Career path You will have a wide range of opportunities to get into a relevant sector job if you excel in this course intensively. Receptionist Telephonist Secretary Admin assistant The salary range for this job could be £15,000 to £20,000. However, we do not guarantee jobs. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Professional Receptionist Skills Diploma - Level 3 Course
Delivered Online On Demand
£12

Workplace Confidentiality - Online Training Course

By Training Express

Discover the secrets to maintaining a secure and professional work environment with our cutting-edge Workplace Confidentiality course. Learn the essentials of confidentiality, and business etiquette, and master the art of preventing breaches while fostering trust among your colleagues. This comprehensive Workplace Confidentiality course will equip you with the knowledge and skills required to handle sensitive information with care, ensuring your company's success and your professional growth. Workplace Confidentiality course is designed for individuals seeking to enhance their understanding of confidentiality in a business setting. Whether you're an employee, supervisor, or manager, this course will provide you with the tools needed to protect confidential information, create a secure workspace, and maintain a solid professional reputation. Key Features of the Workplace Confidentiality Course : CP Certified Video Training 100% Online Course Instant FREE e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum ***Workplace Confidentiality*** Module 01: The Importance of Workplace Confidentiality Module 02: Making Confidentiality Matter in Business Module 03: Keeping Confidentiality with Colleagues Module 04: Preventing Breaches of Confidentiality Module 05: Organisational Responsibilities Regarding Confidentiality Module 06: UK Government Guidelines for Confidentiality Learning Outcomes After completing this Workplace Confidentiality course, you will able to: Define the concept of workplace confidentiality. Identify various types of confidential information. Understand the importance of maintaining confidentiality. Explore methods to uphold confidentiality with co-workers. Recognise potential confidentiality breaches. Implement strategies to prevent breaches in confidentiality. Discover ways employers can safeguard confidential data. Apply confidentiality best practices in real-life scenarios. Accreditation This Workplace Confidentiality is CPD Certification Service (CPD UK) Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Certification Once you've successfully completed your Workplace Confidentiality course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? Employees of all levels. Managers and supervisors. Human resources personnel. Office administrators. Entrepreneurs and business owners. Confidentiality and data protection officers. Team leaders. Requirements Learners do not require any prior qualifications to enrol on this Workplace Confidentiality course. Career path Office Manager - £25-40k/year. Human Resources Manager - £35-55k/year. Data Protection Officer - £40-70k/year. Compliance Officer - £30-50k/year. Confidentiality Consultant - £40-60k/year. Information Security Analyst - £35-55k/year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Workplace Confidentiality - Online Training Course
Delivered Online On Demand
£12

A Manager's Guide in Supporting a Grieving Employee

By Online Training Academy

Navigating the complex landscape of grief in the workplace is a challenge no manager should face unprepared. Our comprehensive course empowers you with the knowledge and tools needed to sensitively support grieving employees, fostering a compassionate and productive work environment. Learn to recognise the signs of grief, understand the grieving process, and integrate empathetic management practices seamlessly into your organisation. By gaining a deeper insight into the emotional and psychological impacts of bereavement, you can offer meaningful support that promotes healing and resilience. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Equip yourself with the expertise to handle bereavement with grace and confidence. Discover the critical role managers play in aiding employees' return to work and understand the legal aspects of bereavement in the UK. Our detailed guidance on developing and implementing an effective bereavement policy will ensure your organisation stands as a pillar of support during difficult times. Join us and transform your approach to employee wellbeing, cultivating a workplace culture that values compassion and understanding. Course Curriculum Module 01: Grief And Bereavement Module 02: Recognising And Acknowledging Grief Module 03: Understanding The Grieving Process Module 04: Bereavement In An Organisation Module 05: The Manager - Understanding The Role Module 06: Bereaved Employees - Returning To The Work Module 07: Impacts Of Grief And One's Mental Health Module 08: Legal Rights - Bereavement In UK Module 09: Bereavement Policy - A Guide For Employers Learning Outcomes: Understand the nuances of grief and bereavement in the workplace context. Recognise and acknowledge signs of grief in employees. Comprehend the stages and process of grieving. Implement supportive practices for bereaved employees returning to work. Navigate the mental health impacts of grief on employees. Apply legal knowledge regarding bereavement rights in the UK. CPD 10 CPD hours / points Accredited by CPD Quality Standards A Manager's Guide in Supporting a Grieving Employee 2:07:39 1: Module 01: Grief And Bereavement 11:53 2: Module 02: Recognising And Acknowledging Grief 04:24 3: Module 03: Understanding The Grieving Process 10:58 4: Module 04: Bereavement In An Organisation 14:17 5: Module 05: The Manager - Understanding The Role 13:22 6: Module 06: Bereaved Employees - Returning To The Work 20:12 7: Module 07: Impacts Of Grief And One's Mental Health 18:22 8: Module 08: Legal Rights - Bereavement In UK 13:54 9: Module 09: Bereavement Policy - A Guide For Employers 13:17 10: CPD Certificate - Free 07:00 Who is this course for? Managers dealing with grieving employees. HR professionals supporting bereavement. Team leaders fostering a supportive workplace. Business owners managing employee welfare. Supervisors ensuring compliance with bereavement policies. Career path Human Resources Manager Employee Assistance Programme Coordinator Workplace Wellness Consultant Occupational Health Advisor Corporate Trainer Organisational Development Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

A Manager's Guide in Supporting a Grieving Employee
Delivered Online On Demand3 minutes
£12

Admin Support Assistant: Essential Skills Diploma Course

By Training Express

Admin Support Assistant course teaches you everything on the Admin Support Assistant topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Admin Support Assistant course is a comprehensive course designed to provide a detailed understanding of the nature of the Admin Support Assistant related sector and your key roles within it. The training materials of this Admin Support Assistant course are available online for you to learn at your own pace and fast-track your career with ease. Key Features of Admin Support Assistant CPD Accredited Admin Support Assistant Course Instant PDF certificate Fully online, interactive Admin Support Assistantcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Admin Support Assistant course to excel! To become successful in your profession, you must have a specific set of Admin Support Assistant skills to succeed in today's competitive world. In this in-depth Admin Support Assistanttraining course, you will develop the most in-demand Admin Support Assistant skills to kickstart your career, as well as upgrade your existing knowledge & skills. Admin Support Assistant Curriculum Module 01: Introduction to Admin Support Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Business Etiquette Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Diary Management and Note taking Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Accreditation This Admin Support Assistant course is CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Admin Support Assistant course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Admin Support Assistant basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Admin Support Assistant Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Admin Support Assistant: Essential Skills Diploma Course
Delivered Online On Demand
£12

Admin Assistant - Administrative Support and Communication

By Compliance Central

Are you looking to enhance your Admin Assistant skills? If yes, then you have come to the right place. Our comprehensive course on Admin Assistant will assist you in producing the best possible outcome by mastering the Admin Assistant skills. The Admin Assistant course is for those who want to be successful. In the Admin Assistant course, you will learn the essential knowledge needed to become well versed in Admin Assistant. Our Admin Assistant course starts with the basics of Admin Assistant and gradually progresses towards advanced topics. Therefore, each lesson of this Admin Assistant course is intuitive and easy to understand. Why would you choose the Admin Assistant course from Compliance Central: Lifetime access to Admin Assistant course materials Full tutor support is available from Monday to Friday with the Admin Assistant course Learn Admin Assistant skills at your own pace from the comfort of your home Gain a complete understanding of Admin Assistant course Accessible, informative Admin Assistant learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Admin Assistant Study Admin Assistant in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Admin Assistant Course Admin Assistant Curriculum Breakdown of the Admin Assistant Course Module 01: Introduction to Admin Support Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Business Etiquette Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Diary Management and Note taking Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Admin Assistant course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Admin Assistant. It is also great for professionals who are already working in Admin Assistant and want to get promoted at work. Requirements To enrol in this Admin Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path The Admin Assistant course will enhance your knowledge and improve your confidence. Administrative Coordinator: £20,000 to £30,000 per year Office Administrator: £18,000 to £25,000 per year Executive Assistant: £25,000 to £40,000 per year Administrative Officer: £20,000 to £28,000 per year Personal Assistant: £22,000 to £35,000 per year Data Entry Clerk: £16,000 to £22,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Admin Assistant - Administrative Support and Communication
Delivered Online On Demand8 hours
£12

A Manager's Guide in Supporting a Grieving Employee

By Online Training Academy

Navigating the complex landscape of grief in the workplace is a challenge no manager should face unprepared. Our comprehensive course empowers you with the knowledge and tools needed to sensitively support grieving employees, fostering a compassionate and productive work environment. Learn to recognise the signs of grief, understand the grieving process, and integrate empathetic management practices seamlessly into your organisation. By gaining a deeper insight into the emotional and psychological impacts of bereavement, you can offer meaningful support that promotes healing and resilience. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Equip yourself with the expertise to handle bereavement with grace and confidence. Discover the critical role managers play in aiding employees' return to work and understand the legal aspects of bereavement in the UK. Our detailed guidance on developing and implementing an effective bereavement policy will ensure your organisation stands as a pillar of support during difficult times. Join us and transform your approach to employee wellbeing, cultivating a workplace culture that values compassion and understanding. Course Curriculum Module 01: Grief And Bereavement Module 02: Recognising And Acknowledging Grief Module 03: Understanding The Grieving Process Module 04: Bereavement In An Organisation Module 05: The Manager - Understanding The Role Module 06: Bereaved Employees - Returning To The Work Module 07: Impacts Of Grief And One's Mental Health Module 08: Legal Rights - Bereavement In UK Module 09: Bereavement Policy - A Guide For Employers Learning Outcomes: Understand the nuances of grief and bereavement in the workplace context. Recognise and acknowledge signs of grief in employees. Comprehend the stages and process of grieving. Implement supportive practices for bereaved employees returning to work. Navigate the mental health impacts of grief on employees. Apply legal knowledge regarding bereavement rights in the UK. CPD 10 CPD hours / points Accredited by CPD Quality Standards A Manager's Guide in Supporting a Grieving Employee 2:07:39 1: Module 01: Grief And Bereavement 11:53 2: Module 02: Recognising And Acknowledging Grief 04:24 3: Module 03: Understanding The Grieving Process 10:58 4: Module 04: Bereavement In An Organisation 14:17 5: Module 05: The Manager - Understanding The Role 13:22 6: Module 06: Bereaved Employees - Returning To The Work 20:12 7: Module 07: Impacts Of Grief And One's Mental Health 18:22 8: Module 08: Legal Rights - Bereavement In UK 13:54 9: Module 09: Bereavement Policy - A Guide For Employers 13:17 10: CPD Certificate - Free 07:00 Who is this course for? Managers dealing with grieving employees. HR professionals supporting bereavement. Team leaders fostering a supportive workplace. Business owners managing employee welfare. Supervisors ensuring compliance with bereavement policies. Career path Human Resources Manager Employee Assistance Programme Coordinator Workplace Wellness Consultant Occupational Health Advisor Corporate Trainer Organisational Development Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

A Manager's Guide in Supporting a Grieving Employee
Delivered Online On Demand2 hours 6 minutes
£12