Free Level 5 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Lifetime Access | Installment Options
Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about communication or networking methods Understand the core competencies and principles of communication or networking methods Explore the various areas of communication or networking methods Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert business manager or team leader Networking Skills Training for Personal and Business Course Master the skills you need to propel your career forward in communication or networking methods. This course will equip you with the essential knowledge and skillset that will make you a confident business manager or team leader and take your career to the next level. This comprehensive networking skills training for personal and business course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this personal / business networking skills course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective communication or networking methods practice and equip you with the essential skills, confidence and competence to assist you in the communication or networking methods industry. You'll gain a solid understanding of the core competencies required to drive a successful career in communication or networking methods. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for business manager or team leader or for people who are aspiring to specialise in communication or networking methods. Enrol in this networking skills training for personal and business course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive networking skills training for personal and business course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this communication or networking methods can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This networking skills training for personal and business course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This networking skills training for personal and business course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This networking skills training for personal and business course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Why Is Networking Powerful? 00:05:00 Networking Paradigm Shifts 00:03:00 You've Got To GIVE To GET 00:08:00 The Power Of âLikeabilityâ 00:09:00 Making The Connection 00:06:00 Great Places To Network 00:08:00 Obtain Your Certificate Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Social Work Studies at QLS Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Social Work Studies at QLS Level 5 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Social Work Studies at QLS Level 5 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Social Work Studies at QLS Level 5 Diploma Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Social Work Studies at QLS Level 5 Diploma Career Bundle: Course 01: Social Work Studies at QLS Level 5 Diploma Course 02: Preparing to Work in Adult Social Care Course 03: Health and Social Care Level 3 Diploma Course 04: Family Law Course 05: Domestic Violence and Abuse Awareness Diploma Course 06: Marriage and Family Therapy Course 07: Vulnerability, Abuse & Safeguarding Course 08: Safeguarding Adults Level 1 Course 09: Safeguarding Children Course Course 10: Youth Work Diploma Course 11: UK Health and Care Course 12: Healthcare GDPR Training Course 13: Legal Secretary Course 14: Life Coaching Advanced Diploma Course 15: Mental Health Support Worker Course 16: Anti Social Behaviour Course Course 17: Assertiveness Communication Skills using Positive Psychology Course 18: Communication & Information Handling in Care Course 19: Emotional Intelligence and Human Behaviour Course 20: Counselling Skills Training Course 21: Compassion Focused Therapy Course 22: Cognitive Behavioural Therapy Course Course 23: Effective Methods of Public Speaking and Presentation Skill Course 24: Developing Interpersonal Skills Course Course 25: Risk Assessment in Health & Social Care With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Social Work Studies at QLS Level 5 Diploma today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Social Work Studies at QLS Level 5 Diploma course materials Get instant access to this Social Work Studies at QLS Level 5 Diploma course Learn Social Work Studies at QLS Level 5 Diploma from anywhere in the world 24/7 tutor support with the Social Work Studies at QLS Level 5 Diploma course. Start your learning journey straightaway with our Social Work Studies at QLS Level 5 Diploma Training! Social Work Studies at QLS Level 5 Diploma premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Social Work Studies at QLS Level 5 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Social Work Studies at QLS Level 5 Diploma course. After passing the Social Work Studies at QLS Level 5 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Social Work Studies at QLS Level 5 Diploma course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Social Work Studies at QLS Level 5 Diploma skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Social Work Studies at QLS Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Social Work Studies at QLS Level 5 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you planning for your special day? Have you an interest in working in the events and planning industry? Take steps to become a certified wedding planner with this Professional Wedding Planner course and learn how to plan the perfect event for you or your clients. The wedding is a milestone event for anyone, symbolising the start of a new phase of life. However, planning for a wedding takes a lot of time and preparation, which is why couples request the help of an industry professional who knows the planning process inside and out. In this course, you will be guided step-by-step on key areas of planning, such as choosing the right venue and negotiating with suppliers. You will explore the role of a professional wedding planner in detail, with tips on how to plan your or your client's dream wedding on a budget. This online wedding planning course is ideal for those who are pursuing a career in the event sector and would benefit anyone who wants to become an event planner or bridal consultant. What's more, you will learn how to get clients and launch your own wedding planning business from scratch. Along with this Professional Wedding Planner, you will get 10 Premium courses specially designed for Event/ Wedding Planners. Also, you will get an original hardcopy certificate, a transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Courses are included in this Professional Wedding Planner Bundle Course 01: Wedding Planner Course 02: Wedding Photography Course 03: Catering Management Course 04: Event Planning Course 05: Bridal and Occasional Makeup Artist Masterclass Course 06: Customer Relationship Management Course 07: Interior Design Professional Diploma Course 08: Effective Communication Skills Course 09: Leisure Management Course 10: Time Management Course 11: Health and Safety at Workplace Make every wedding magical and become a sought after wedding planner, by joining the Professional Wedding Planner course. Learning Outcomes: Understand the role and responsibilities Know how to plan weddings of all types, budgets and sizes Get tips on how to market your wedding planning business Develop your understanding of wedding etiquette and dress code Gain excellent client management and communication skills Deepen your knowledge of the different types of weddings Know how to choose the right venue and location for your clients Learn bridal makeup techniques from professional makeup artists and much more... Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home As a professional wedding planner, you will require both creativity and management skills. In this innovative course, you will gain the expertise and fundamental skills to plan themed and traditional wedding programs on a minimal budget. Course design The Professional Wedding Planner is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Written assignment Course Curriculum of Professional Wedding Planner Bundle: Course 1: Wedding Planner Module 01: An Overview of Wedding Industry Module 02: Profession of a Wedding Planner Module 03: Wedding Timelines Module 04: Wedding Budgets Module 05: The Vision, Venue, and Theme Determining Module 06: Food and Beverage and the Wedding Cake Module 07: Music, Photography and Floral Décor Module 08: Wedding Attire Module 09: Setting the Stage: Choosing, Equipping and Decorating Venue Module 10: Wedding Day Details Module 11: Post Wedding Activity and Evaluation Module 12: Starting your Own Wedding Planning Business Course 2: Bridal and Occasional Makeup Artist Module 01: The Base Module 02: Eye Makeup Module 03: Lips, Cheeks and Brows Module 04: Special Considerations for Weddings and Events Module 05: Bridal & Special Occasion Makeup as a Business Course 3: Wedding Photography Unit 1- Introduction Unit 2- The Bride Getting Ready Module 1- Applying Makeup Module 2- Dress and Shoes Module 3- Doing Up the Dress Module 4- Doing Up Other Things Module 5- Bouquet in Foreground Module 6- Bride on Sofa Module 7- Bride Formals Module 8- Bride by Window Part 1 Module 9- Bride by Window Part 2 Module 10- Bride Walking Down Stairs Unit 3- The Ceremony Module 1- Arriving at Church Module 2- Cake in the Background Module 3- Parents Seeing the Bride Module 4- Walking the Aisle Module 5- Ceremony Moments Part 1 Module 6- Ceremony Moments Part 2 Module 7- Groom's First Sight of Bride Module 8- Signing the Register Module 9- The Rings Unit 4- After the Ceremony Module 1- Bride and Groom Relaxed Module 2- Details Module 3- Congratulations Module 4- The Speeches Module 5- Through a Door Module 6- Going Over the Speeches Module 7- Groom Groom on His Own Module 8- Groom Against the Church Wall Module 9- Groom and Best Man Module 10- Groomsmen and Bridesmaids Module 11- Drinks in Foreground Module 12- First Dance Module 13- Group Formals Module 14- Kissing with Friends Module 15- Leaving by Church Doorway Module 16- Confetti Throwing Module 17- Leaving in Car Unit 5- Conclusion Course 4: Catering Management Module 1: An Overview of Catering Business Module 2: Laws and Legislations Regarding food Safety and Hygiene Module 3: Food Safety and Hygiene Module 4: Food Safety in Catering Module 5: Management of Food and Beverage Operations Module 6: Marketing and Human Resource Course 5: Event Planning Module 1: Introduction to Event Management Module 2: Role of an Event Planner Module 3: Event Classification Module 4: Events and Clients Module 5: Steps to Plan an Event Module 6: Invitation to the Event Module 7: Event Marketing Module 8: Catering at Events Module 9: Event Decorations Module 10: Cleaning and Waste Disposal Module 11: Event Security Module 12: Developing an Event Planning Business Course 6: Interior Design Professional Diploma Module 1: Introduction to Interior Design Module 2: Design Principles Module 3: Project Overview Module 4: Design Elements Module 5: Design Elements Practical Components Module 6: Room by Room Design Module 7: Popular Interior Designs Module 8: Sustainable Design Module 9: Presenting Your Ideas Module 10: Managing Interior Design Business Course 7: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 8: Performance Management Performance Management Section 01: Introduction Section 02: Performance Section 03: Key Performance Indicators Section 04: Reporting Section 05: Rewarding Section 06: Conclusion Course 9: Leisure Management Module 01: Introduction to Leisure Management Module 02: Managing and Maintaining a Leisure Facility Module 03: Travel, Tourism and Leisure Module 04: Managing Hotel and Lodging Module 05: Planning for Leisure Services Module 06: Leadership in Leisure Industry Module 07: Human Resource Management in Leisure Industry Module 08: Marketing of Leisure and Recreation Module 09: Health, Safety and Welfare Course 10: Effective Communication Skills Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 11: Health and Safety at Workplace Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: Workplace Health, Safety and Welfare Module 05: Accidents and Ill Health at Work Module 06: Electrical, Fire and Gas Safety Module 07: Safety in Different Work Settings Module 08: Work Equipment Hazards and Risk Control Module 09: Other Health and Safety Hazards at Work How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds. Requirements Our course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path These skills can be used to add value to your CV when exploring career opportunities in events planning. It will equip learners with the core skills required to work in the following professions: Wedding Planner Special Events Coordinator Events Manager Events & Party Planner Certificates Certificate of completion Digital certificate - Included
Enhance your Conflict Resolution and Negotiation Skills with our comprehensive course. Master conflict management, negotiation strategies, emotional intelligence, and cross-cultural negotiation. Gain practical tools for successful multi-party negotiations and discover how to leverage your personal negotiating power. Elevate your communication skills and achieve win-win outcomes in diverse scenarios. Start your journey towards effective conflict resolution and negotiation today.
This Understanding Autism level 3 qualification is designed to provide those who care for individuals with autism, as well as healthcare, teaching and social care professionals, with an in-depth understanding of autism, its spectrum disorders, symptoms, diagnosis and treatment. Autism is a very complex developmental disorder that takes time to understand. The understanding autism level 3 course explains in the most simple and effective way, the needs of autistic people, how autism affects social and emotional development, and how to provide support for those with autism.
This course is designed to provide you with adequate learning of the necessity of implementing and maintaining the right corporate behaviour at your company. If you want to find out the benefits and methods of adapting a good corporate behaviour, then you will find it all here in this course. You will master the necessary skills of enhancing corporate behaviour in this course for the betterment of the business. Description: Corporate behaviour is the major aspect of any business organisation. The right attitude and behaviour can help your company to shoot with effective productivity. Understand what corporate behaviour is through this course. Learn and recognise the benefits of corporate behaviour. Explore the different types of behaviour and find out your most appropriate behaviour you want to implement at your company. Identify the common categories of corporate behaviour. If you want to master the necessary skills of enhancing corporate behaviour for the industry you are in, then enrol in this course and learn everything you need. Who is the course for? This course is designed for Department Managers, Senior Managers, Divisional Managers and Middle Managers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Business Management: Corporate Behaviour is a useful qualification to possess and would be beneficial for the following careers: Management Analysts. Human Resource Professional. Training and Development Managers. Executives. Counselor. Diploma in Business Management: Corporate Behaviour Module One - Getting Started 00:15:00 Module Two - The Science of Behavior 00:30:00 Module Three - Benefits for Corporate Behavior 01:00:00 Module Four - Most Common Categories of Corporate Behavior 01:00:00 Module Five - Managerial Structure 00:30:00 Module Six - Company Values and Ethics 01:00:00 Module Seven - Employee Accountability 00:30:00 Module Eight - Workplace Incidents 01:00:00 Module Nine - Designing and Implementing 01:00:00 Module Ten - Corporate Team Behavior 01:00:00 Module Eleven - Auditing Corporate Behavior 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Diploma in Business Management: Corporate Behaviour- Activities 00:00:00 Mock Exam Mock Exam- Diploma in Business Management: Corporate Behaviour 00:20:00 Final Exam Final Exam- Diploma in Business Management: Corporate Behaviour 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Give a compliment to your career and take it to the next level. This Human Resources Management will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this course will help you keep ahead of the pack. The Human Resources Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this course will add extra value to your resume to stand out to potential employers. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Human Resources Management? Course 1: HR And Recruitment Consultant Training - Level 4 Course 2: Virtual Interviewing for HR Course 3: Performance Management Course 4: Payroll Management - Diploma Course 5: UK Employment Law and Employee Rights Diploma Course 6: Leadership & Management Diploma Course 7: Effective Communication Skills Diploma Course 8: Conflict Management Course 9: GDPR Data Protection Level 5 Course 10: Level 2 Microsoft Office Essentials So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Human Resources Management: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum Course 1: HR Management Level 2 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 2: HR And Recruitment Consultant Training - Level 4 Introduction to Recruitment: Importance and Implications An Overview of the Recruitment Industry The UK Recruitment Legislation Sales and Selling in the Recruitment Industry The Recruitment Process Key Performance Indicators for the Recruitment Industry Candidate Attraction for Recruitment Candidate Management Candidate Interview Processes Client Acquisition Client Strategy in the Recruitment Sector Course 3: Virtual Interviewing for HR An Introduction to Virtual Interviewing 2: Interviewer's Perspective 3: Interview Preparation 4: Picking a Tech to Use 5: Attract and Hire the Best Talents 6: Final Thoughts and Onboarding Course 4: Performance Management 01: Introduction 02: Performance 03: Key Performance Indicators 04: Reporting 05: Rewarding 06: Conclusion Course 5: Payroll Management - Diploma Sage 50 Payroll for Beginners 1: Payroll Basics 2: Company Settings 3: Legislation Settings 4: Pension Scheme Basics 5: Pay Elements 6: The Processing Date 7: Adding Existing Employees 8: Adding New Employees Sage 50 Payroll Intermediate Level 1: The Outline View and Criteria 2: Global Changes 3: Timesheets 4: Departments and Analysis 5: Holiday Schemes 6: Recording Holidays 7: Absence Reasons 8: Statutory Sick Pay Course 6: UK Employment Law and Employee Rights Diploma Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protectionl Course 7: Preventing Workplace Violence and Harassment Level 3 Workplace Management: Violence Workplace Management: Harassment Course 8: Effective Communication Skills Diploma 01: Business Communication 02: Verbal and Non-verbal Communication 03: Written Communication 04: Electronic Communication 05: Communicating with Graphic 06: Effectively Working for Your Boss Course 9: Conflict Management 01: Introduction 02: Understand the Keys to Conflict 03: How Misunderstandings Arise and the Solution 04: Personality Types in Conflict 05: Escalation of Conflict 06: De-escalating Conflict 07: Closing Section Course 10: GDPR Data Protection Level 5 01: GDPR Basics 02: GDPR Explained 03: Lawful Basis for Preparation 04: Rights and Breaches 05: Responsibilities and Obligations Course 11: Level 2 Microsoft Office Essentials Excel 2016 Word 2016 PowerPoint 2016 Access 2016 CPD 115 CPD hours / points Accredited by CPD Quality Standards Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included