61461 Courses delivered Online

Discover how to create, execute, and control a defined territory plan. How to set sales goals, create opportunities, and route your area. Understand how to distinguish the important from the urgent. We will show you how to divide your contacts into categories and how often you need to communicate with the various contacts. We will guide you how to route your territory around high-payoff accounts and geographic clusters. Explore the importance to use only one calendar, a scheduling system, and electronic contact tools. Learning Objectives Apply seven steps to creating a territory management plan, Implement ABCD opportunity contact strategies, Calculate your value per hour, Utilize routing guidelines to maximize travel time Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Attracting and retaining top talent is a significant challenge for businesses today. In the competitive landscape of the job market, companies often struggle to identify and secure skilled individuals who can drive their success. This challenge is further compounded by the difficulty of retaining these valuable employees once they're onboard. High turnover rates can be costly and disruptive. Addressing these challenges effectively requires a comprehensive understanding of recruitment strategies, employee engagement, and talent management practices. Learning Objectives The following are some of the key outcomes in this course: Learn how talent management can help you get the most out of your workforce. Understand why great talent is hard to find and how a dual approach of attracting and sourcing candidates can help. Learn why employees leave and five tips for keeping your team on board. Explore why it's crucial to develop internal talent and unpack five long-term strategies for driving that goal forward. Target Audience Human Resources Professionals. Managers, Team Leaders, Young Professionals

Understand the common challenges faced by individuals entering the field of Human Resources. HR Professionals often encounter issues related to managing personnel effectively, maintaining compliance with labor laws, and creating a positive workplace culture. This program equips learners with essential skills, such as recruiting and onboarding talent, navigating employee relations, and understanding HR legal responsibilities. It also focuses on strategies for fostering a harmonious work environment and optimizing organizational performance. By addressing these challenges, the training program empowers HR professionals to initiate their careers with confidence and competence, contributing to the overall success of their organizations. Learning Objectives The following are some of the key outcomes in this course: Learn what human resources management means, what HR professionals do, and why effective HR operations are essential to every business's success. Learn all about the recruiting process and five steps to recruit new employees. Explore how to review resumes by learning what resume screening is and how to utilize an effective three-step process for finding top talent. Understand different types of compensation and benefits, and how to adjust compensation for different roles and people. Learn how to take appropriate and constructive disciplinary action. Target Audience Human Resources Professionals. Managers, Team Leaders, Young Professionals

In each complex sale, there are four vital buying roles--anywhere from one to many may play one or more decision-making roles. Understand the role of each buyer and discover how to sell to all four buying influencers in order to build a solid strategic foundation. Understand the three points of entry to gain access to buying influencers. Learning Objectives Explain the importance of qualifying buying roles in complex sales, Describe four types of buying influencers, Identify the primary buying focus for each role, Summarize decision-making criteria for each buying role, Describe how to gain account entry in complex sales Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Implement the very effective color-code system to work your leads, ranging from red 'A' leads to blue 'D' leads. We will show you how to use marketing mutilation to personalize your correspondence. Discover how you can stay top-of-mind developing long-term leads. Learning Objectives Strategically organize leads into different classifications to convert them into a sale, Manage and work leads by degrees of buying readiness using a color-code system, Advance prospect buying readiness from uninterested to a confirmed buyer Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Anything that creates success should have a process built in to make it repeatable. Apply attributes of a successful system process to create repeatable success. Analyze your successful system process using a 'Success and Effect Diagram.' Learning Objectives Describe the attributes of repeatable success, Analyze a successful system process for repeat success Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Understand how to identify the symptoms of complacency that include feeling stuck, fear of change, boredom and if left unchecked and depression. All people experience complacency at different times, typically after a reaching a success. Implement strategies for overcoming complacency before it spreads. Learning Objectives Explain the dangers of team complacency, Apply eight ways to defeat complacency Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Understand the pull and push energy that are two forms of interpersonal power. Questions gain their power from pull energy, directing others to move with you. Understand when and how to use open-ended and close-ended questions. We will show you how to help buyers make decisions by taking a storyline approach using STeR questions. Learning Objectives Explain the persuasive power of questions, Implement two essential questioning techniques, Describe the benefits of STēR questions that steer conversations to win-win outcomes Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Discover the four stages of self-management. Discover the seven categories of competency that includes product and service knowledge, procedures, features and benefits, unique language, technical, organizational, and uniqueness. You will understand why it is important to invest the time in developing strong foundations in self-management skills whether you're a beginner or pro. Learning Objectives Describe the two 'faces' of professional development, Apply the four stages of self-management, Explain collaborative web-based learning, Summarize the seven categories of professional competencies Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Recommendation questions enlist buyers to tell you the benefits, increasing buy-in. They hear the benefits twice-once from you and again from themselves. Discover how to increase acceptance in your solution and how you can help teach buyers to convincingly present your solutions to others. Learning Objectives Explain the benefits of recommendation questions, Guide persuasive conversations using STēR questions, Adapt questions to small and larger sales, Apply recommendation questions with non decision-makers Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams