Enroll in our Basic Computer Literacy Training course to gain essential skills in operating systems, software, hardware, and troubleshooting. Perfect for beginners, students, professionals, and anyone looking to improve their computer literacy.
Soft skills are the intangible forces that drive successful communication, collaboration, and leadership. They are the undercurrents that can propel a team to excellence or hold it back from achieving its full potential. This course is designed to help participants understand and harness these skills to create a positive impact in their professional roles.
Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envÃan las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un tÃtulo: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £39 o en formato PDF a un costo de £24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en lÃnea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: Quiénes Somos y Qué Hacemos 00:30:00 Módulo Tres: Estableciendo tu Actitud 00:30:00 Módulo Cuatro: Identificando y Abordando las Necesidades de los Clientes 00:30:00 Módulo Cinco: Generando Negocios Reiterados 00:30:00 Módulo Seis: Atención al Cliente en Persona 00:20:00 Módulo Siete: Dar Atención al Cliente Por Teléfono 00:30:00 Módulo Ocho: Proveer Atención al Cliente de forma Electrónica 00:20:00 Módulo Nueve: Recuperando Clientes DifÃciles 00:20:00 Módulo Diez: Entendiendo Cuándo Intensificar Las Acciones 00:20:00 Módulo Once: Diez Cosas Que Puedes Hacer Para Asombrar a Tus Clientes en Cada Ocasión 00:10:00 Módulo Doce: Cierre 00:05:00 Evaluación Presente su tarea 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Do you want to make a difference in your organisation and ensure that customers receive high-quality services? Are you interested in a career that offers exciting opportunities for growth and development? If so, the quality and service delivery industry may be the right fit for you. Delivering quality services is essential in any industry. Gain a comprehensive understanding of managing quality and service delivery through this course. Learn how to continuously improve and manage quality, build a strong team, and meet stakeholder expectations. With the increasing demand for quality services, there is a growing need for individuals who have the skills and knowledge to manage and improve service delivery processes. This industry offers various career paths, including quality management, operations management, customer service, and process improvement. Learning outcomes: Understand the importance of stakeholders in quality service delivery Identify and implement continuous improvement strategies Manage and lead teams towards quality service delivery Utilise theories of quality to improve processes Evaluate and improve quality management systems Ensure customer satisfaction through effective service delivery In today's competitive market, delivering high-quality services is essential to gain a competitive edge. This course will provide you with the knowledge and skills to manage quality and service delivery effectively. You will gain a deep understanding of the importance of stakeholders and their expectations, and how to continuously improve service delivery processes. You will explore various theories of quality and learn how to apply them to your organisation's processes to achieve quality service delivery. Additionally, you will learn how to build and manage teams to ensure effective service delivery. By the end of this course, you will be equipped to evaluate and improve quality management systems and ensure customer satisfaction. Whether you are a manager or an aspiring professional looking to improve your skills, this course is for you. It is designed for individuals working in any industry where service delivery is a key factor in success. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers and team leaders Quality assurance professionals Operations managers Customer service professionals Career path Quality Manager (£30,000 - £60,000 per annum) Operations Manager (£25,000 - £60,000 per annum) Customer Service Manager (£20,000 - £50,000 per annum) Process Improvement Manager (£30,000 - £70,000 per annum) Service Delivery Manager (£30,000 - £60,000 per annum) Business Analyst (£25,000 - £55,000 per annum)
The world of Ecommerce Management is a thriving and dynamic landscape with countless opportunities waiting to be seized. From small businesses to multinational corporations, the potential for growth and success is virtually limitless. But with so many players in the game, how can you stand out from the crowd? The answer lies in mastering the art of Ecommerce Management. Picture yourself at the helm of a thriving online store, with a loyal customer base and sky-high sales figures. Imagine having the skills and knowledge to navigate the complex world of Ecommerce Management with ease, from crafting a winning strategy to analysing user data and beyond. With our Ecommerce Management, that dream can become a reality. Learning Outcome: Upon completion of this Ecommerce Management course, you are expected to - Develop a comprehensive Ecommerce Management strategy for business growth. Implement effective customer service practices to enhance satisfaction and loyalty. Create engaging content that resonates with target audiences. Utilise social networks to maximise brand exposure and customer engagement. Analyse Ecommerce Management data to make informed business decisions. E-commerce Management is an all-encompassing course that equips individuals with the essential skills and knowledge to thrive in the dynamic world of online businesses. With a comprehensive curriculum spanning 10 modules, this course provides a deep dive into every aspect of Ecommerce Management, ensuring learners gain a holistic understanding of the field. From laying the foundation in Module 1 with an introduction to e-commerce and its ecosystem to exploring advanced topics such as e-commerce strategy, customer service, content planning, social media utilisation, and analytics, each module is carefully designed to provide insights and actionable strategies. Learners will develop the ability to create engaging content, leverage social networks, implement effective customer service practices, and make data-driven decisions to drive business growth and success. Whether you're an aspiring e-commerce entrepreneur, a marketing professional looking to enhance your Ecommerce Management skills, or a business owner aiming to expand your online presence, Ecommerce Management is the ideal course for you. Join us on this transformative learning journey and unlock the potential of the ever-expanding E-commerce Management industry Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This E-commerce Management course is suitable for, Aspiring e-commerce entrepreneurs looking to launch successful online businesses. Marketing professionals seeking to enhance their skills in the Ecommerce Management field. Business owners aiming to expand their operations into the online realm. Career path E-commerce Manager: £35,000 - £60,000 per year Digital Marketing Specialist: £25,000 - £45,000 per year Ecommerce Management Consultant: £40,000 - £70,000 per year Online Merchandiser: £25,000 - £40,000 per year Customer Experience Manager: £30,000 - £55,000 per year
Picture yourself standing at the entrance of a bustling airport, watching planes take off and land, filling the air with a sense of adventure. As you observe the smartly dressed Cabin Crew members gracefully moving through the terminal, assisting passengers with their luggage and flashing friendly smiles, a thought crosses your mind. "Ah, what if I could be a part of this extraordinary world?". Well, with our captivating course, Cabin Crew, your dreams can take flight! So, if you're ready to take off on a career adventure that will broaden your horizons and ignite your passion for travel, join our Cabin Crew course today, get ready to explore new destinations, meet diverse cultures, and experience the thrill of working in the aviation industry. It's time to spread your wings and let your dreams of becoming a Cabin Crew soar high! Learning Outcome: Upon completion of this Cabin Crew course, you are expected to - Gain a comprehensive understanding of the roles and responsibilities of Cabin Crew members. Acquire knowledge of airline regulations, safety procedures, and emergency protocols. Develop excellent communication and customer service skills for passenger interaction. Learn essential first aid and medical assistance techniques for in-flight emergencies. Master the art of effective teamwork and conflict resolution in a dynamic environment. The Cabin Crew course is a transformative journey that equips you with the knowledge and skills needed to excel in the aviation industry. Through a series of engaging modules, you will explore various aspects of the Cabin Crew profession. Module 01 provides an introduction to the world of Cabin Crew, highlighting their crucial role in ensuring a safe and pleasant flying experience. Modules 02 to 10 delve into topics such as airline types, regulatory bodies, cabin familiarisation, communication with passengers, and emergency procedures. The Cabin Crew course concludes with modules on personal grooming, fatigue management, and crew resource management, preparing you for a successful career in the skies. The Cabin Crew course opens doors to a range of exciting career opportunities in the aviation industry. Whether you aspire to be a Cabin Crew member, progress to leadership roles, or explore related fields, this course serves as a solid foundation for your journey. Join the Cabin Crew course today and soar high in your career aspirations. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who aspire to work in the dynamic aviation industry. Career changers seeking exciting opportunities in the travel sector. Fresh graduates passionate about providing exceptional customer service. Career path Cabin Crew Member: £16,000 - £25,000 per year Senior Cabin Crew/Flight Purser: £22,000 - £30,000 per year Cabin Crew Supervisor/Manager: £30,000 - £40,000 per year In-Flight Trainer: £25,000 - £35,000 per year Airline Customer Service Manager: £30,000 - £50,000 per year
Whether you are planning to travel, work, or simply enjoy the rich culture of Spanish-speaking countries, this course provides you with the tools to immerse yourself fully in the language. Through dedicated practice and comprehensive guidance, you'll find yourself conversing with locals, enjoying Spanish literature, and watching films without subtitles in no time.
Join the Furniture Restoration and Carpentry Craft bundle to master essential woodworking and furniture restoration skills. Learn carpentry and furniture design techniques with flexible online courses. Perfect for hobbyists and aspiring professionals.
Overview School is the place where young, brilliant minds develop and flourish! Take your career into the next level and work in a field with means to develop the future of the society by joining our comprehensive Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools course. This Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools is a professional course that has been developed in accordance with awarding body standards to help you advance your career prospects. It is an introductory level 3 award that will teach you about teaching and learning concepts specifically relevant to children and young people in primary, secondary, or special schools. This level 3 award in supporting teaching and learning in schools focuses on giving you the skills and knowledge you need to look after children and youth, keep them safe, and communicate effectively.Enrol today and start your learning journey! Benefits you will gain: Top-notch e-learning materials Modules availability 24/7 An easy-to-use online learning platform Flexible learning hours Level 3 Award in Supporting Teaching and Learning in Schools (Regulated qualification) Exquisite customer service Qualification Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools. Description Learners must achieve all 4 mandatory units to achieve a total credit of 12.From this course you will: Familiarise yourself with the concept of supporting teaching and learning schools Understand how to communicate with children and young people Know how to maintain professional relationships with children and adults Comprehend how schools as an organisation works Study the development process of child and adults Be able to safeguard the wellbeing of children and young people Qualification Purpose This comprehensive Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools course is designed to help students master the knowledge and skills they'll need to function effectively in supporting teaching and learning in schools. Who is this course for The Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools course is for individuals wanting to serve as a qualified professional in the educational sector. Individuals who wish to achieve a sought-after teaching and learning certificate will benefit from its excellent training. Entry Requirements There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 16 years old. Focus Awards does not set any other entry requirements, but training providers or colleges may have their own guidelines. Progression Learners wishing to progress from this qualification can undertake the following qualifications: Level 3 Certificate in Supporting Teaching and Learning in Schools Level 3 Certificate in Cover Supervision of Pupils in Schools Level 3 Diploma in Specialist Support for Teaching and Learning in Schools Intermediate/Advanced Level Apprenticeship in Supporting Teaching and Learning in Schools Total Qualification Time Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. Total Qualification Time for this qualification is hours. Guided Learning Hours These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate provider of education or training. Guided Learning Hours for this qualification is 80. Method of Assessment: The Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools (RQF) is internallyassessed and externally assured by Focus Awards.Each learner is required to create a portfolio of evidence that demonstrates the achievement of all thelearning outcomes and the assessment criteria associated with each unit.The main pieces of evidence for the portfolio could include: Assessor observation - completed observational checklists on related action plans Witness testimony Learner product Worksheets Assignments / projects / reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Evidence may be drawn from actual or simulated situations where appropriate and where permitted by the relevant Sector Skills Council or Sector Skills Body. Career path After receiving the Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools certification, you would be eligible to function as a competent professional as: Senior Teaching Assistant Senior Learning Support Assistant Senior Special Educational Needs Assistant Course Curriculum 15 sections • 40 lectures • 00:00:00 total length •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •1. The Principles of Developing Positive Relationships With Children, Young People and Adults: 00:00:00 •2. Communication with Children, Young People and Adults: 00:00:00 •3. Legislation, Policies and Procedures for Confidentiality and Sharing Information, Including Data Protection: 00:00:00 •Unit 01 Assignment: 00:00:00 •1. The Structure of Education from Early Years to Post-compulsory Education: 00:00:00 •2. How Schools are Organised in Terms of Roles and Responsibilities: 00:00:00 •3. Ethos, Mission, Aims and Values of a School: 00:00:00 •4. Laws and Codes of Practice Affecting Work in Schools: 00:00:00 •5. The Purpose of School Policies and Procedures: 00:00:00 •6. The Wider Context in Which Schools Operate: 00:00:00 •Unit 02 Assignment: 00:00:00 •1. Different Aspects of Development From Birth to Adulthood: 00:00:00 •2. Personal and External Factors That Affect Child Development: 00:00:00 •3. Theories of Development and Frameworks to Support Development: 00:00:00 •4. Monitoring and Assessing Children: 00:00:00 •5. Barriers to the Development of Children and Young People: 00:00:00 •6. Early Intervention: 00:00:00 •7. Possible Effects of Different Transitions on Children and Young People's Development: 00:00:00 •Unit 03 Assignment: 00:00:00 •1. Current Legislation and National Guidelines for Safeguarding: 00:00:00 •2. Safeguard Children and Young People: 00:00:00 •3. Inquiries and Serious Case Reviews and Sharing the Findings to Inform Practice: 00:00:00 •4. Data Protection, Information Handling and Sharing: 00:00:00 •5. A Person-Centred Culture: 00:00:00 •6. Partnership Working and Safeguarding: 00:00:00 •7. Roles and Responsibilities of Different Organisations: 00:00:00 •8. Policies and Procedures to Protect Children and Young People and Adults Who Work With Them: 00:00:00 •9. How to Report Concerns about Practice in the Work Setting: 00:00:00 •10. Child Abuse Indicators: 00:00:00 •11. Responding to Children and Young People's Disclosures of Abuse: 00:00:00 •12. Concept of bullying: 00:00:00 •13. Develop Self-esteem and Self-confidence: 00:00:00 •14. Resilience: 00:00:00 •15. Strategies to Help Children Protect Themselves: 00:00:00 •16. Empowerment: 00:00:00 •17. Importance of E-safety: 00:00:00 •Unit 04 Assignment: 00:00:00 •Submit Your Assignments: 00:00:00
Overview The Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) is aimed for people who are responsible for maintaining the quality of assessment within an organisation or assessment centre. You will be able to evaluate knowledge and develop an understanding of the concepts and methods that support internal quality assurance of assessment by completing this qualification. You'll also learn how to assess the work of a learning and development practitioner who is in charge of internal assessment quality assurance.So gear up and join up right away! Benefits you will gain: Top-notch e-learning materials Modules availability 24/7 An easy-to-use online learning platform Flexible learning hours Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (Regulated qualification) Exquisite customer service Qualification Focus Awards Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF). Description Learners must accomplish all 2 mandatory units to achieve a total credit of 12.From this course, you will: Maintain legal and good practice requirements when internally monitoring and maintaining the quality of assessment. Internally manage relevant information and improve the quality of assessment. Understand techniques and criteria for monitoring the quality of assessment internally. Acknowledge the context and principles of internal quality assurance. Plan the internal quality assurance of assessment Be able to evaluate requirements for information management, data protection and confidentiality. Qualification Purpose The goal of this Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) qualification is to certify competence in an occupational position to the relevant requirements. It is aimed at people who are responsible for maintaining and improving assessment quality within an organisation or assessment centre. Progression Successful learners can progress to other qualifications such as: Focus Award Level 4 Award in Externally Assuring the Quality of Assessment Processes and Practice (RQF) Focus Award Level 4 Diploma in Learning and Development (RQF) Who is this course for? The Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) is designed for people who desire to work as quality assurance employees. Individuals who want to get a sought-after assessment certificate, as well as the necessary knowledge and understanding required of quality assurance employees, will profit from this excellent training. Entry Requirements There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 16 years old or above. Total Qualification Time Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning, including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. Total Qualification Time for this qualification is 120 hours.Guided Learning HoursThese hours are made up of all contact time, guidance, or supervision of a learner by a lecturer, supervisor, tutor, trainer, or other appropriate education or training providers. Guided Learning Hours for this qualification is 90. Method of Assessment: The Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) is internally assessed and externally assured by Focus Awards. Each learner is required to create a portfolio of evidence that demonstrates the achievement of all the learning outcomes and the assessment criteria associated with each unit. The main pieces of evidence for the portfolio could include: Assessor observation - completed observational checklists on related action plans Witness testimony Learner product Worksheets Assignments / projects / reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Evidence may be drawn from actual or simulated situations where appropriate and permitted by the relevant Sector Skills Council or Sector Skills Body. Career path After receiving the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) certification, you would be eligible to function as a competent professional as: Professional EQA Professional IQA Practitioner Course Curriculum 20 sections • 45 lectures • 10:50:00 total length •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •Getting Started - Level 4 Award in Internal Quality Assurance of Assessment Processes & Practice (RQF): 00:00:00 •Self-Assessment Grid: Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment: 00:00:00 •Guidance For Achieving Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment Unit: 00:25:00 •Assessment Plan: Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment: 00:00:00 •An introduction to the Internal Quality Assurance (IQA) Units: 00:15:00 •Key Concepts and Principles of IQA: 00:20:00 •Planning IQA Activities: 00:20:00 •Standardising Assessment and IQA Practice: 00:10:00 •IQA Records: 00:10:00 •Making IQA Decisions and Providing Feedback: 00:20:00 •Evaluating IQA Practice, and Continuing Professional Development: 00:05:00 •IQA Roles and Responsibilities: 00:05:00 •Quality Assurance Cycle: 00:10:00 •Table of Example IQA Records: 00:05:00 •Managing Risks: 00:05:00 •Equality and Diversity, and The Equality Act 2010: 00:10:00 •Equality and Diversity - Glossary of Terms: 00:15:00 •Templates - A full set of IQA Plans and Records: 00:00:00 •A full set of completed examples of IQA Plans and Records: 00:20:00 •Template - Standardisation Record for Assessed Work: 00:00:00 •Completed Example of a Standardisation Record for Assessed Work: 00:05:00 •Template - Personal Development Plan: 00:00:00 •Completed Example of a Personal Development Plan: 00:05:00 •Template - Continuing Professional Development Record: 00:00:00 •Completed Example of a Continuing Professional (CPD) Development Record: 00:05:00 •Template - Reflective Learning Journal: 00:00:00 •Completed Example of a Reflective Learning Journal (RLJ): 00:05:00 •Preparing for an EQA Visit: 00:10:00 •Checklist for Equality and Diversity: 00:10:00 •An introduction to the Internal Quality Assurance (IQA) Units: 00:40:00 •Key Concepts and Principles of IQA: 00:55:00 •Planning IQA Activities: 00:50:00 •Standardising Assessment and IQA Practice: 00:50:00 •IQA Records: 00:50:00 •Making IQA Decisions and Providing Feedback: 01:15:00 •Evaluating IQA practice, and Continuing Professional Development: 01:15:00 •Self-Assessment Grid: Internally Assure The Quality Of Assessment: 00:00:00 •Guidance For Achieving The Internally Assure The Quality Of Assessment Unit: 00:20:00 •Assessment Plan: Internally Assure The Quality Of Assessment: 00:00:00 •Observation And Question Checklist For IQA Unit Two: Internally Assure The Quality Of Assessment: 00:00:00 •Assessment - Level 4 Award in Internal Quality Assurance of Assessment Processes & Practice (RQF): 00:00:00 •Submit Your Assignments: 00:00:00 •Resubmit Your Assignments - Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF): 00:00:00