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394 Courses delivered Online

Level 5 Hospitality Management - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever dreamt of a career where you can make a difference, create unforgettable experiences, and be at the heart of a dynamic industry? The UK's hospitality sector is booming, with a staggering 2.4 million jobs and contributing £106 billion to the economy. But do you have the skills to thrive in this fast-paced environment? This Hospitality Management Bundle equips you with the essential knowledge and expertise to excel in this exciting field. From mastering the art of customer service to navigating complex revenue management strategies, our Hospitality Management programme will empower you to launch or advance your career in hotels, restaurants, travel agencies, and beyond. Learn how to plan and execute exceptional events, manage food safety with confidence, and cultivate the critical thinking skills that make you a valuable asset in any hospitality environment. This Hospitality Management Bundle Package includes: Main Course: Diploma in Hospitality Management at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Catering Management Course 02: Food Safety & Hygiene Management Training Course 03: Hotel Revenue Management Course 04: Event Management at QLS Level 7 Course 05: Travel & Tourism Course 06: Receptionist Skills Course 07: Customer Service Essential Skills Diploma Course 08: Communication Skills Masterclass Course 09: Critical Thinking Training Course 10: Decision-Making in High-Stress Situations Invest in your future and take the first step towards a rewarding career in the vibrant world of hospitality. Enrol in our Hospitality Management Bundle today! Learning Outcomes of Hospitality Management Analyse UK hospitality trends and identify career opportunities. Implement best practices in catering, hotel revenue management, and event planning. Foster exceptional customer service through effective communication and problem-solving. Develop critical thinking skills and make informed decisions under pressure. Master essential receptionist skills and navigate hotel operations with ease. Understand travel and tourism concepts and the dynamics of the industry. Why Choose Our Hospitality Management Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straightaway with our Hospitality Management Training! ***Curriculum breakdown of Hospitality Management *** Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Assessment Process of Hospitality Management You have to complete the assignment questions given at the end of the Hospitality Management course and score a minimum of 60% to pass each exam. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the Diploma in Hospitality Management at QLS Level 5 Course exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This Hospitality Management bundle doesn't require prior experience and is suitable for diverse learners. Career path This Hospitality Management bundle will allow you to kickstart or take your career in the related sector to the next stage, such as: Hotel Manager Event Planner Travel Agent Restaurant Manager Customer Service Specialist Tourism Manager Certificates CPD QS Accredited PDF Certificate Digital certificate - Included CPD QS Accredited Hard Copy Certificate - £29 Diploma in Hospitality Management at QLS Level 5 Hard copy certificate - Included

Level 5 Hospitality Management - QLS Endorsed
Delivered Online On Demand3 weeks
£129

Ecommerce Training

By Compete High

🌟 Unlock the World of Ecommerce Training: A Comprehensive Course Overview 🌟 Are you ready to embark on a transformative journey into the dynamic realm of Ecommerce? Look no further! Our carefully crafted course, 'Ecommerce Mastery,' is designed to equip you with the knowledge and skills needed to thrive in the fast-paced world of online business. Let's delve into the key modules that make this course a game-changer: Module 1: Introduction to Ecommerce 🌐 Understand the foundations of Ecommerce, from its inception to its current state. 🔍 Explore the evolution of online shopping and the key players shaping the industry. 💼 Gain insights into market trends, opportunities, and potential challenges. Module 2: Setting up an Ecommerce Website 🖥️ Step-by-step guidance on building a successful online store from scratch. 🛒 Learn the essentials of choosing the right platform, designing an attractive layout, and ensuring seamless navigation. 💳 Dive into the world of payment gateways, security, and user-friendly interfaces. Module 3: Ecommerce Marketing Strategies 📈 Unlock the secrets to effective digital marketing for your Ecommerce business. 🎯 Explore a variety of marketing channels, including social media, email, and content marketing. 🤖 Understand the power of automation and personalized campaigns to boost your brand's visibility. Module 4: Customer Experience and Conversion Optimization 🛍️ Elevate your customer's journey by creating a positive and seamless online shopping experience. 🔧 Implement strategies for optimizing product pages, checkout processes, and reducing cart abandonment. 📊 Learn how to gather feedback and utilize it to enhance customer satisfaction and loyalty. Module 5: Ecommerce Analytics and Metrics 📊 Dive into the world of data-driven decision-making with a focus on Ecommerce analytics. 📈 Explore key metrics to measure the success of your online store, including conversion rates, customer acquisition cost, and more. 🔍 Utilize tools and techniques to analyze data and refine your marketing and operational strategies. 🎓 Why Choose 'Ecommerce Mastery'? Expert Guidance: Learn from industry experts with hands-on experience in the Ecommerce landscape. Practical Approach: Each module is designed with real-world applications, ensuring you can apply your knowledge immediately. Lifetime Access: Enjoy unlimited access to course materials, updates, and a supportive community. 🚀 Elevate your Ecommerce game and join the ranks of successful online entrepreneurs. Enroll in 'Ecommerce Mastery' today and turn your digital dreams into reality!   Course Curriculum Module 1_ Introduction to eCommerce Introduction to eCommerce 00:00 Module 2_ Setting up an eCommerce Website Setting up an eCommerce Website 00:00 Module 3_ eCommerce Marketing Strategies eCommerce Marketing Strategies 00:00 Module 4_ Customer Experience and Conversion Optimization Customer Experience and Conversion Optimization 00:00 Module 5_ eCommerce Analytics and Metrics eCommerce Analytics and Metrics 00:00

Ecommerce Training
Delivered Online On Demand5 hours
£25

Filing Systems in Medical Offices

By NextGen Learning

In the fast-paced world of medical offices, Patient Customer Service Training is vital for ensuring effective communication and organizational efficiency. Imagine a scenario where crucial patient records get misplaced or appointments are mishandled due to poor filing systems. This course addresses the importance of patient customer service training in medical offices, providing practical skills and knowledge to organize schedules, handle difficult customers, and implement effective filing systems. Just as a well-structured filing system ensures seamless access to information, this course equips learners with the tools needed to streamline patient care and enhance customer satisfaction. Learning Outcomes: Understand the significance of patient customer service training in medical offices. Acquire operative skills for organizing schedules and managing appointments. Familiarize oneself with medical jargon and terminology to enhance communication. Implement effective filing systems to ensure quick and accurate retrieval of patient records. Develop soft skills required for patient customer service, such as empathy and active listening. Handle challenging customer interactions with professionalism and confidence. The Filing Systems in Medical Offices course is designed to equip learners with essential knowledge and skills in patient customer service training. Beginning with an introduction to patient customer service, participants will explore the various areas and operative skills involved in providing exceptional service in a medical setting. Organizing schedules and mastering medical jargon and terminology are covered to ensure effective communication and efficient workflow. One of the highlights of this course is the module dedicated to effective filing systems in medical offices. Learners will learn how to develop and implement systems that promote easy retrieval of patient records, ensuring seamless access to critical information when needed. Additionally, the course focuses on honing patient customer service soft skills, such as empathy and active listening, which are crucial for building positive relationships with patients and colleagues. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Medical office administrators Receptionists and front desk staff Medical secretaries and assistants Healthcare professionals transitioning into administrative roles Career path Medical Office Administrator: £20,000 - £30,000 per year Medical Receptionist: £18,000 - £25,000 per year Medical Secretary: £22,000 - £35,000 per year Administrative Assistant in a Healthcare Facility: £18,000 - £26,000 per year Patient Services Coordinator: £21,000 - £28,000 per year Healthcare Customer Service Representative: £19,000 - £24,000 per year

Filing Systems in Medical Offices
Delivered Online On Demand7 hours
£15

Vehicle Selling Professional Course

3.5(2)

By Elearncollege

Description Vehicle Selling Professional Diploma Introducing the Vehicle Selling Professional Diploma, an online course tailored for those aspiring to make their mark in the lucrative vehicle sales industry. This comprehensive course is designed to empower individuals with the knowledge, skills, and strategies essential for a thriving career in vehicle sales. The course kicks off with an 'Introduction to Vehicle Selling', laying a solid foundation for learners to grasp the nuances of this dynamic industry. Recognising that communication is at the heart of any successful sale, 'Mastering the Art of Communication' takes centre stage as the second module. Here, learners will grasp essential communication skills to engage, convince, and convert potential customers. Navigating through the 'Vehicle Sales Process' is integral. This section ensures that participants understand the step-by-step methodology of making a sale, from the first interaction to handing over the keys. Given the digital age we live in, 'Digital Marketing for Vehicle Sales' is incorporated to equip learners with tools and techniques to effectively use online platforms for sales and promotions. This digital edge can significantly enhance their reach and conversion rates. A strong inventory is the backbone of vehicle sales. 'Building a Strong Inventory' teaches learners how to curate and manage a range of vehicles to cater to various customer preferences and needs. This ensures they can always provide options and solutions, enhancing their sales potential. At its core, vehicle selling is not just about the transaction, but the overall experience. 'Customer Service Excellence' focuses on the pivotal role of providing unparalleled service, ensuring that customers don't just buy a vehicle, but become loyal patrons and brand ambassadors. Financial elements play a crucial role in vehicle sales. 'Financing and Insurance Options' offers learners insights into understanding and presenting various financing solutions, ensuring that customers feel secure and comfortable with their investment. Tailored sales techniques can make all the difference, and the 'Sales Techniques and Strategies' module imparts tried-and-tested methods to boost sales figures and customer satisfaction. Understanding that the industry is ever-evolving, 'Continuous Learning and Development' encourages participants to stay updated, adapt, and grow. This ensures that they remain relevant and ahead of the curve, enhancing their career prospects and performance. Lastly, 'Building a Successful Vehicle Sales Career' serves as a capstone, guiding learners on how to carve a niche for themselves, set benchmarks, and achieve their professional aspirations. The Vehicle Selling Professional Diploma is not just a course; it's a pathway to success in the world of vehicle sales. With a blend of practical insights and theoretical knowledge, this online course promises to be an invaluable resource for both beginners and seasoned professionals. Embark on this transformative journey with the Vehicle Selling Professional Diploma and unlock the doors to a rewarding and prosperous career in vehicle sales. What you will learn 1:Introduction to Vehicle Selling 2:Mastering the Art of Communication 3:The Vehicle Sales Process 4:Digital Marketing for Vehicle Sales 5:Building a Strong Inventory 6:Customer Service Excellence 7:Financing and Insurance Options 8:Sales Techniques and Strategies 9:Continuous Learning and Development 10:Building a Successful Vehicle Sales Career Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Vehicle Selling Professional Course
Delivered Online On Demand9 days
£99

Vegan Nutritionist Course

3.5(2)

By Elearncollege

Description Vegan Nutritionist Diploma  The vegan Nutritionist Diploma course is brimming with information concerning nutrition and its role in helping your clients achieve their goals. This Vegan Nutritionist Diploma course will teach you how to assess your clients to create an individualised plan tailored to suit their needs so that they can see actual results. Veganism and vegetarianism have grown in popularity as more and more people become conscious about their health and well-being. Although most people have heard of them, a lot of confusion still surrounds these concepts regarding what exactly they are and the existence of various vegan and vegetarian diets. This Vegan Nutritionist Diploma course will pull this curtain of confusion as it takes you through different types of diets, giving reasons on why some people may choose to follow such diets and a short history about how these diets came into existence. One primary reason for people choosing to follow vegan or vegetarian diets is the numerous health benefits that come with them. A lot of research has been conducted regarding this. The course discusses these findings to have information about how these diets can improve your health and strengthen your immunity to diseases. Besides discussing the various benefits, the course also addresses multiple concerns and myths surrounding vegan and vegetarian diets, including the debate about the insufficiency of protein in these diets. The course will teach you the empirical evidence used to debunk such myths, and you will learn more about the different nutrients our body requires to be healthy. This course will teach you about the various food categories, superfoods, nutrients, minerals, and vitamins, and how to integrate them into a vegan or vegetarian diet to improve the health and well-being of you and your customers. The course will also teach you how to successfully transition from a diet that includes meat to veganism or vegetarianism and how you can help your clients do the same. The vegan Nutritionist Diploma course concerns nutrition and teaches you how you can assess clients accurately. You will be able to evaluate your client's state of health, their history, what goals they want to reach through nutritional therapy, and how you can assist them in a way that considers their age and the fitness level they want to achieve. You will also learn about different clients and clients with specific needs like children, pregnant women, or bodybuilders. By gaining all this knowledge, you can provide your clients with individualised plans tailored to their personal and sometimes particular needs and guarantee high customer satisfaction. The course also includes case studies about meeting specific client requirements to make concepts and processes more transparent and help students understand them better. The vegan Nutritionist Diploma course will let you explore various practices that are best to follow for a nutritionist who treats multiple clients. It also provides information about the business side of being a nutritionist and running a business, like deciding which services your business will offer, how to market your business, and how to handle your administration and finances. What you will learn  1: Facts about Vegan Life  2: Knowing the Effects of a Vegan Lifestyle  3: Transforming to Veganism  4: Necessary Nutrients for A Healthy Body  5: How to Prepare Healthy Meals  6: Living with non-vegans in Your Home  7: Veganism Beyond Food  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Vegan Nutritionist Course
Delivered Online On Demand9 days
£99

Receptionist : Reception - CPD Certified

4.7(26)

By Academy for Health and Fitness

4 in 1 Receptionist: Reception Bundle Improve your knowledge and enhance your skills to succeed with this Receptionist: Reception bundle. This Receptionist: Reception bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Receptionist: Reception Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Hotel Receptionist Course Course 02: Hotel Management with Hotel Receptionist and Hospitality Management Course 03: Professional Telephone Receptionist Course Course 04: Office Admin and Receptionist Skills All the courses under this Receptionist: Reception bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Receptionist: Reception bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Receptionist: Reception bundle, you can achieve your dreams and train for your ideal career. This Receptionist: Reception bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 4 premium courses' Receptionist: Reception bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! ****Course Curriculum**** Course 01: Hotel Receptionist Course Module 1: Introduction to Reception and Receptionist Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: Management of Front Office Operations Module 05: Business Telephone Skills Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Time Management Module 09: Record Keeping and Filing Systems Module 10: Communication Skills Module 11: Marketing in Travel and Tourism Business Module 12: Customer Satisfaction Module 13: E-Hospitality and Technology Assessment Process Once you have completed all the modules in this Bundle course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 45 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Receptionist : Reception bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Receptionist : Reception bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Receptionist : Reception - CPD Certified
Delivered Online On Demand23 hours
£31

Hospitality Management at QLS Level 5

4.7(26)

By Academy for Health and Fitness

This Diploma in Hospitality Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Hospitality Management at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Hospitality Management at QLS Level 5 course. Due to Hospitality Management at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Hospitality Management at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Hospitality Management at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Hospitality Management at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Hospitality Management at QLS Level 5 course. This Hospitality Management at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Hospitality Management at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Hospitality Management at QLS Level 5 course: Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Hospitality Management at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hospitality Management at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Hospitality Management at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Hospitality Management at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Hospitality Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Hospitality Management at QLS Level 5
Delivered Online On Demand3 weeks
£105

Outstanding Customer Service Skills for Managers

4.8(9)

By Skill Up

Description Engaging in art licensing is a perfect opportunity to improve your passive earnings. The Art Licensing: Sell Your First

Outstanding Customer Service Skills for Managers
Delivered Online On Demand2 hours 45 minutes
£25

Hotel Management Level 3

5.0(10)

By Apex Learning

Overview Gain the ability to encounter every problem that affects running a hotel and work productively in a hospitality environment, by enrolling in our Hotel Management Level 3.This course will educate you in the fundamental skills to motivate your employees and plan work schedules to make all the hotel departments run based on the pre-established quality standard of service. All successful hotel authorities look for highly responsible individuals to improve their profitability. After your successful completion, you will be equipped with strong management skills to select and recruit employees. You will be able to ensure all the hotel services run smoothly, oversee the hotel's efficient running activities, and prioritise every guest to make their stay pleasant and comfortable, luring more customers in at the door. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Hotel Management Level 3. It is available to all students, of all academic backgrounds. Requirements Our Hotel Management Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 03:42:00 total length •Introduction to Hospitality Management: 00:21:00 •An Overview of Hotel Industry: 00:15:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:21:00 •Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:24:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:17:00 •Marketing in Travel and Tourism Business: 00:21:00 •Accounting in Hospitality Industry: 00:23:00 •Customer Satisfaction: 00:20:00

Hotel Management Level 3
Delivered Online On Demand3 hours 42 minutes
£12

Hospitality and Accommodation Management

5.0(10)

By Apex Learning

Overview Become a multi-talented manager who is skilled at running special events, and the efficient day-to-day practises in a busy Hotel. This Hospitality and Accommodation Managementcourse will train you in every aspect of Hospitality and ensure that you and your team deliver outstanding customer service. Hotels and Large-scale events need a strong individual to manage and steer the proceedings. The contents of this comprehensive course will give you that capability. You will be coached in every single factor for achieving the highest standards in Hospitality, which includes guidance on recruitment, training, operations, marketing, catering, crisis management and much more. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Hospitality and Accommodation Management. It is available to all students, of all academic backgrounds. Requirements Our Hospitality and Accommodation Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 12 lectures • 04:01:00 total length •Introduction to Hospitality Management: 00:21:00 •An Overview of Hotel Industry: 00:15:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:21:00 •Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:24:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:17:00 •Marketing in Travel and Tourism Business: 00:21:00 •Accounting in Hospitality Industry: 00:23:00 •Customer Satisfaction: 00:20:00 •E-Hospitality and Technology: 00:19:00

Hospitality and Accommodation Management
Delivered Online On Demand4 hours 1 minutes
£12