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Learn the Latest Skills | Acknowledged by CPD | MCQ Based Exam & Tutor Support | Interactive Video Training  If you are interested in gaining a position as a highly paid Office Administrator, Secretary, or Personal Assistant, then this lesson from Janets is the perfect opportunity. The course focuses on building practical knowledge so that upon successful completion you are fully prepared for work. Whether you are a complete beginner or have some experience, this course covers everything in a concise manner. Gain the confidence to excel in any office or commercial environment by gaining the necessary knowledge of administration, computer, and management techniques. This cutting-edge online course is taught by industry experts with continuing expert involvement, and it teaches you immediately applicable skills. Our Diploma can provide you with the insight, skills and knowledge you need to succeed in this busy career. What Will You Learn? Understand succession planning. Learn the basic computer software you need to know to perform at your best on a daily basis. How to work to a schedule to achieve the best results.. How to present documents and proofread. Organise effective meetings. How to categorise, sub-categorise and manage your filing system effectively. What classes are included in this package? Earn a digital certificate upon successful completion acknowledged by UK and internationally acknowledged lesson There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This course is designed for those seeking senior secretarial or administrative jobs in an organization, as well as newcomers seeking their first job in an office setting. Although a good command of the English language is assumed, no prior experience or knowledge is required. Career Path Training offered by the Office Admin, Secretarial and PA could potentially benefit a range of roles, but would particularly enhance careers in: Office Administration Personal Assistant Receptionist Secretary Other administration roles Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement after the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment On successful completion of the Office Admin, Secretarial and PA Diploma, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Office Admin, Secretarial and PA Diploma Microsoft Word Microsoft PowerPoint Microsoft Excel Recommended Reading Mock Exam Final Exam Recommended Materials Assignment

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is Enterprise Desktop Support Technicians (EDSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations. Overview Important Windows 11 features How these features are used in an Active Directory How to troubleshoot these features This is a 5-day ILT course that is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment. 1: Introducing Windows 11 Overview of Windows 11 Recommendations for typical troubleshooting procedures Troubleshooting installation and deployment Introduction to management and troubleshooting tools 2: Administering Windows 11 remotely Using Windows Admin Center Using Windows PowerShell Implementing Remote Management 3: Troubleshooting startup and performing system recovery Recovering Windows 11 Configuring the Registry Troubleshooting Windows 11 startup Implementing and troubleshooting BitLocker Troubleshooting OS service Issues 4: Troubleshooting devices and device drivers Overview of hardware troubleshooting Troubleshooting device drivers 5: Configuring and troubleshooting network connectivity Configuring network connectivity Troubleshooting network connectivity Implementing and troubleshooting name resolution Implementing and troubleshooting remote access 6: Troubleshooting Group Policy Overview of Group Policy Resolve GPO application issues on client devices 7: Configuring and Troubleshooting Security Settings Implementing network security Implementing Windows 11 security features Configuring and troubleshooting user accounts 8: Configuring and Troubleshooting User State Implementing and troubleshooting user state Implementing and troubleshooting Folder Redirection 9: Configuring and Troubleshooting Resource Access Configuring and troubleshooting file access. Configuring and troubleshooting shared folders. Implementing and troubleshooting Work Folders. Managing and troubleshooting printers. Recovering files. 10: Troubleshooting apps Troubleshooting desktop apps Troubleshooting app compatibility Managing UWP apps 11: Monitoring and Maintaining Windows 11 Monitoring Windows 11 Optimizing Windows 11 performance Managing Windows 11 updates

Duration 4 Days 24 CPD hours This course is intended for This four-day course is intended for Windows Server Hybrid Administrators who have experience working with Windows Server and want to extend the capabilities of their on-premises environments by combining on-premises and hybrid technologies. Windows Server Hybrid Administrators who already implement and manage on-premises core technologies want to secure and protect their environments, migrate virtual and physical workloads to Azure Iaas, enable a highly available, fully redundant environment, and perform monitoring and troubleshooting. This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor. Prerequisites An understanding of the following concepts as related to Windows Server technologies: High availability and disaster recovery Automation Monitoring Troubleshooting 1 - Secure Windows Server user accounts Configure user account rights Protect user accounts with the Protected Users group Describe Windows Defender Credential Guard Block NTLM authentication Locate problematic accounts 2 - Hardening Windows Server Describe Local Password Administrator Solution Configure Privileged Access Workstations Secure domain controllers Analyze security configuration with Security Compliance Toolkit Secure SMB traffic 3 - Windows Server update management Explore Windows Update Outline Windows Server Update Services server deployment options Define Windows Server Update Services update management process Describe the process of Update Management 4 - Secure Windows Server DNS Implement split-horizon DNS Create DNS policies Implement DNS policies Secure Windows Server DNS Implement DNSSEC 5 - Implement Windows Server IaaS VM network security Implement network security groups and Windows IaaS VMs Implement adaptive network hardening Implement Azure Firewall and Windows IaaS VMs Implement Windows firewall with Windows Server IaaS VMs Choose the appropriate filtering solution Deploy and configure Azure firewall using the Azure portal Capture network traffic with network watcher Log network traffic to and from a VM using the Azure portal 6 - Audit the security of Windows Server IaaS Virtual Machines Describe Azure Security Center Enable Azure Security Center in hybrid environments Implement and assess security policies Protect your resources with Azure Security Center Implement Azure Sentinel 7 - Manage Azure updates Describe update management Enable update management Deploy updates View update assessments Manage updates for your Azure Virtual Machines 8 - Create and implement application allowlists with adaptive application control Describe adaptive application control Implement adaptive application control policies 9 - Configure BitLocker disk encryption for Windows IaaS Virtual Machines Describe Azure Disk Encryption and server-side encryption Configure Key Vault for Azure Disk Encryption Encrypt Azure IaaS Virtual Machine hard disks Back up and recover data from encrypted disks Create and encrypt a Windows Virtual Machine 10 - Implement change tracking and file integrity monitoring for Windows IaaS VMs Implement Change Tracking and Inventory Manage Change Tracking and Inventory Manage tracked files Implement File Integrity Monitoring Select and monitor entities Use File Integrity Monitoring 11 - Introduction to Cluster Shared Volumes Determine the functionality of Cluster Shared Volumes Explore the architecture and components of Cluster Shared Volumes Implement Cluster Shared Volumes 12 - Implement Windows Server failover clustering Define Windows Server failover clustering Plan Windows Server failover clustering Implement Windows Server failover clustering Manage Windows Server failover clustering Implement stretch clusters Define cluster sets 13 - Implement high availability of Windows Server VMs Select high-availability options for Hyper-V Consider network load balancing for Hyper-V VMs Implement Hyper-V VM live migration Implement Hyper-V VMs storage migration 14 - Implement Windows Server File Server high availability Explore the Windows Server File Server high-availability options Define Cluster Shared Volumes Implement Scale-Out File Server Implement Storage Replica 15 - Implement scale and high availability with Windows Server VM Describe virtual machine scale sets Implement scaling Implement load-balancing VMs Create a virtual machine scale set in the Azure portal Describe Azure Site Recovery Implement Azure Site Recovery 16 - Implement Hyper-V Replica Define Hyper-V Replica Plan for Hyper-V Replica Configure and implement Hyper-V Replica Define extended replication Define Azure Site Recovery Implement Site Recovery from on-premises site to Azure Implement Site Recovery from on-premises site to on-premises site 17 - Protect your on-premises infrastructure from disasters with Azure Site Recovery Azure Site Recovery overview Workloads supported for protection with Azure Site Recovery Run a disaster recovery drill Failover and failback 18 - Implement hybrid backup and recovery with Windows Server IaaS Describe Azure Backup Implement recovery vaults Implement Azure Backup policies Recover Windows IaaS Virtual Machines Perform file and folder recovery Perform backup and restore of on-premises workloads Manage Azure Virtual Machine backups with Azure Backup service 19 - Protect your Azure infrastructure with Azure Site Recovery What is Azure Site Recovery Prepare for disaster recovery with Azure Site Recovery Run a disaster recovery drill Failover and failback using Azure Site Recovery 20 - Protect your virtual machines by using Azure Backup Azure Backup features and scenarios Back up an Azure virtual machine by using Azure Backup Restore virtual machine data 21 - Active Directory Domain Services migration Examine upgrade vs. migration Upgrade a previous version of Active Directory Domain Services to Windows Server 2022 Migrate to Active Directory Domain Services in Windows Server 2022 from a previous version Explore the Active Directory Migration Tool 22 - Migrate file server workloads using Storage Migration Service Storage Migration Service overview and usage scenarios Storage migration requirements Migrate a server with Storage migration Evaluate storage migration considerations 23 - Migrate Windows Server roles Describe the Windows Server Migration Tools Install the Migration Tools Migrate roles using the Migration Tools 24 - Migrate on-premises Windows Server instances to Azure IaaS virtual machines Plan your migration Describe Azure Migrate Perform server assessment Assess physical servers with Azure Migrate Migrate Windows Server workloads by using Azure Migrate 25 - Upgrade and migrate Windows Server IaaS virtual machines Describe Azure Migrate Migrate Windows Server workloads by using Azure Migrate Describe storage migration Migrate file servers by using Storage Migration Service 26 - Containerize and migrate ASP.NET applications to Azure App Service Azure Migrate App Containerization overview 27 - Monitor Windows Server performance Use Performance Monitor to identify performance problems Use Resource Monitor to review current resource usage Review reliability with Reliability Monitor Implement a performance monitoring methodology Use Data Collector Sets to analyze server performance Monitor network infrastructure services Monitor virtual machines running Windows Server Monitor performance with Windows Admin Center Use System Insights to help predict future capacity issues Optimize the performance of Windows Server 28 - Manage and monitor Windows Server event logs Describe Windows Server event logs Use Windows Admin Center to review logs Use Server Manager to review logs Use custom views Implement event log subscriptions 29 - Implement Windows Server auditing and diagnostics Describe basic auditing categories Describe advanced categories Log user access Enable setup and boot event collection 30 - Troubleshoot Active Directory Recover objects from the AD recycle bin Recover the AD DS database Recover SYSVOL Troubleshoot AD DS replication Troubleshoot hybrid authentication issues 31 - Monitor Windows Server IaaS Virtual Machines and hybrid instances Enable Azure Monitor for Virtual Machines Monitor an Azure Virtual Machine with Azure Monitor Enable Azure Monitor in hybrid scenarios Collect data from a Windows computer in a hybrid environment Integrate Azure Monitor with Microsoft Operations Manager 32 - Monitor your Azure virtual machines with Azure Monitor Monitoring for Azure VMs Monitor VM host data Use Metrics Explorer to view detailed host metrics Collect client performance counters by using VM insights Collect VM client event logs 33 - Troubleshoot on-premises and hybrid networking Diagnose DHCP proble

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited |150 CPD Points | Lifetime Access

Duration 4 Days 24 CPD hours This course is intended for Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub. Collaboration Communications Systems Engineers have a fundamental understanding ofÿnetworking, telecommunications, audio/visual and meeting room technologies, identity and access management. They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365ÿAdministrators. In addition, they may work with owners of other workloads, including facilitiesÿmanagers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers. This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Prerequisites Microsoft 365 and Microsoft Teams Networking, telecommunications, and audio/visual basics Identity and access management basics 1 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 2 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 3 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 4 - Plan and optimize network performance for Teams media Understand Teams network requirements Design network for media optimization Design and implement QoS 5 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 6 - Configure and deploy Teams Phone with Direct Routing Design Direct Routing call flows Implement SIP trunking with Direct Routing Configure Emergency Calling for Direct Routing Extend Teams Direct Routing infrastructure Deploy and maintain a survivable branch appliance 7 - Extend Teams Phone with additional services Understand how Teams interacts with additional services Configure compliance recording in Teams Configure and integrate a certified contact center in Teams Design and deploy voice bots in Teams 8 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams Prepare 10 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 11 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 12 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 13 - Guided project - Prepare meeting room experiences Prepare 14 - Monitor and troubleshoot Teams collaboration communications systems Diagnose and troubleshoot phone number assignment Diagnose and troubleshoot Teams client issues Diagnose and troubleshoot call failure and call quality issues Report on and troubleshoot Teams calls with Call Quality Dashboard Diagnose and troubleshoot Direct Routing issues Troubleshoot and monitor Teams devices Troubleshoot Teams meetings and calling Troubleshoot Teams Rooms devices

Learn Python and build & deploy a real estate application using the Django framework & PostgreSQL

Your path to excellence in Office Administration begins here. Learn about Bookkeeping & Payroll Management, Microsoft Word, Admin Support, Business Writing, and Microsoft Excel.

Duration 4 Days 24 CPD hours This course is intended for Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption. Overview What is Microsoft Teams and how the components work together How to implement Governance, Security and Compliance for Microsoft Teams How to prepare an organizations environment for a Microsoft Teams deployment How to deploy and manage teams How to manage collaboration and communication experiences in Microsoft Teams Techniques to manage and troubleshoot communication in Microsoft Teams The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams. Prerequisites A proficient understanding of basic functional experience with Microsoft 365 services. A proficient understanding of general IT practices, including using PowerShell. 1 - Explore Microsoft Teams Explore capabilities in Microsoft Teams Explore Microsoft Teams integration with Microsoft 365 Explore Microsoft Teams integration with Microsoft Power Platform Illustrate Microsoft Teams architecture Describe Microsoft Teams with Microsoft 365 Groups Describe Microsoft Teams with SharePoint and OneDrive Describe Microsoft Teams with Exchange Understand Microsoft Teams certified solutions 2 - Plan and deploy Microsoft Teams Designate Teams admin roles Understand Teams management tools Plan for Teams rollout Plan for Teams adoption Plan for Teams licensing Deploy Microsoft Teams clients 3 - Implement lifecycle management and governance for Microsoft Teams Plan for lifecycle management Plan for Teams governance Manage Microsoft 365 Groups creation Configure Microsoft 365 Groups expiration policy Configure Microsoft 365 Groups naming policy Plan policy assignment for users and groups Create and manage policy packages Manage Teams preview features using Teams update policies Create and manage teams templates and template policies 4 - Monitor your Microsoft Teams environment Monitor Microsoft Teams usage reports Monitor Microsoft 365 usage reports Interpret Microsoft Adoption Score Manage user access with Azure Active Directory access reviews Monitor the Microsoft 365 network connectivity dashboard Manage Teams notifications and alerts Manage feedback policies 5 - Manage access for external users Understand features in Azure Active Directory Work with external users in Microsoft Teams Manage access for external users Manage external collaboration in Azure AD Manage external collaboration in Microsoft 365 Manage external access in Microsoft Teams Manage guest access in Microsoft Teams Manage file sharing in SharePoint and OneDrive 6 - Implement security for Microsoft Teams Configure conditional access and multifactor authentication for Microsoft Teams Configure Safe Attachments for Microsoft Teams Configure Safe Links for Microsoft Teams Examine the Defender for Cloud Apps Monitor security reports for Microsoft Teams Plan and configure enhanced encryption policies 7 - Implement compliance for Microsoft Teams Create and manage sensitivity labels Create and manage retention policies Create and manage Data Loss Prevention policies Deploy communication compliance Enable scoped directory search Create information barrier policy Create security and compliance alerts for Microsoft Teams 8 - Plan and configure network settings for Microsoft Teams Examine network requirements for Microsoft Teams Plan for network deployment using Network Planner Configure network ports and protocols for Microsoft Teams Implement Quality of Service Configure reporting labels for location-enhanced Call Analytics reports Configure tenant data for Call Quality Dashboard reports Assess network readiness Manage network topology 9 - Create and manage teams Create teams Create a team from existing resources Plan and create org-wide teams Manage teams Manage users in a team Configure dynamic membership Archive restore and delete a team 10 - Manage collaboration experiences for chat and channels Create and manage channels in a team Create and manage Teams policies for channels Configure teams settings Create and manage messaging policies Manage channel moderation Manage access to channels 11 - Manage apps for Microsoft Teams Explore apps in Microsoft Teams Describe admin settings for Teams apps Manage access to Teams apps at the organization level Create and manage app permission policies Create and manage app setup policies Manage permissions and consent for Teams apps Plan and configure connectors Manage custom apps uploads Publish custom apps to Microsoft Teams Manage purchasing of apps in the Microsoft Teams app store Customize the organization's app store Customize the branded experience of an app 12 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 13 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 14 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 15 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 16 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 17 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 18 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 19 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 20 - Troubleshoot audio, video, and client issues Troubleshoot Teams Collect and identify logs Clear Microsoft Teams client cache Identify issues with call analytics Identify issues with Call Quality Dashboard Use Power BI to analyze Call Quality Dashboard data Identify issues with the Direct Routing Health Dashboard Additional course details: Nexus Humans MS-700T00 Managing Microsoft Teams training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MS-700T00 Managing Microsoft Teams course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Introducing the "Event Management, Wedding Planning and Hospitality Management" bundle, your gateway to mastering the theoretical intricacies of these dynamic domains. This comprehensive suite offers three QLS-endorsed courses in Event Management - Party Planner, Wedding Planner, and Hospitality & Restaurant Management, each offering in-depth theoretical knowledge and the prestige of hardcopy certificates upon completion. But the learning journey doesn't stop there! Further enhance your understanding of the sector with five additional CPD QS-accredited courses. These complement your knowledge in Event Management, Wedding Planning, and Hospitality Management, offering a well-rounded theoretical understanding. Key Features of the Event Management, Wedding Planning and Hospitality Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Event Management, Wedding Planning and Hospitality Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Event Management - Party Planner QLS Course 02: Wedding Planner QLS Course 03: Hospitality & Restaurant Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Hospitality Management Course 02: Concierge Course 03: Catering - Catering Management Course 04: HACCP Training Course 05: Office Admin & Receptionist - Level 7 In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Event Management, Wedding Planning and Hospitality Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. With the "Event Management, Wedding Planning, and Hospitality Management" bundle, dive into the world of Event Management, explore the intricacies of Wedding Planning and gain a holistic view of Hospitality Management. Take the first step in mastering these domains today! Learning Outcomes: Master the art and science of Event Management. Understand the intricate details of Wedding Planning. Gain theoretical knowledge of Hospitality & Restaurant Management. Learn about various aspects of Hospitality Management. Understand the role of Concierge in hospitality settings. Dive into the world of Catering Management. Get to grips with HACCP Training and Office Admin & Receptionist roles. The "Event Management, Wedding Planning, and Hospitality Management" bundle combines eight carefully curated courses into a powerhouse of knowledge. This blend of three QLS-endorsed courses and five CPD QS-accredited courses provides a comprehensive theoretical base in event management, wedding planning, and hospitality management. Enhance your understanding of these sectors with our well-structured and informative bundle, paving the way for countless opportunities in the industry. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in learning more about Event Management. Aspiring professionals looking to enter the field of Wedding Planning. Individuals keen to develop a theoretical understanding of Hospitality Management. People interested in enhancing their knowledge across multiple related domains. Career path Event Manager - £25,000 - £45,000 per year. Wedding Planner - £20,000 - £40,000 per year. Hospitality & Restaurant Manager - £22,000 - £50,000 per year. Concierge - £15,000 - £30,000 per year. Catering Manager - £20,000 - £45,000 per year. Office Admin & Receptionist - £16,000 - £30,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00