Nothing can stop your progress, not even inflation! Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry, as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Virtual Assistant and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Virtual Assistant bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Virtual Assistant course that will enhance your skills and prepare you for the competitive job market. This Virtual Assistant Bundle Consists of the following Premium courses: Course 01: Hiring Virtual Assistants for Content Creation Course 02: Personal Assistant & Skill Development Training Course 03: Content Management Course 04: Digital Marketing Course 05: Social Media Strategist Training Course 06: SEO - Search Engine Optimisation Level 5 Course 07: Email Writing Training Course 08: YouTube and Instagram Video Production with Editing Bootcamp Course 09: Working from Home Essentials Course 10: Online Meeting Management Course 11: Business Writing Course 12: Level 2 Microsoft Office Essentials Course 13: Employment Law Level 3 Course 14: Freelancing on UpWork Enrol now in Virtual Assistant Training to advance your career, and use the premium study materials from Apex Learning. The Virtual Assistant bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Virtual Assistant expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Hiring Virtual Assistants for Content Creation Introduction To The Course Working with Virtual Assistants Sources For Finding Content Creators Giving Back What To Expect With Volume Conclusion Course 02: Personal Assistant & Skill Development Training Introduction to Personal Assistant Business Telephone Skills Representing Your Boss and Company Mail Services and Shipping Course 03: Content Management Introduction to Content Management Content Management System (CMS) Basics of Content Management Systems Course 04: Digital Marketing Introduction How to Apply the Internet Marketing Process The Internet Marketing Strategies That Will Increase Your Sales Creating an Internet Marketing Strategy for Your Business Course 05: Social Media Strategist Training The Rise of Social Media Conducting Market Analysis Auditing Social Media Course 06: SEO - Search Engine Optimisation Level 5 Introduction SEO: Core Concepts On-Page Optimisation Course 07: Email Writing Training Module 01 - E-Mail Communications Module 2- Fundamentals of Writing Effective E-mails Module 3 - Manage Your E-mail Module 4 - Writing Styles and Tone Module 5- Additional Tips for Writing Effective E-Mail Module 6 - Exercise Caution Course 08: YouTube and Instagram Video Production with Editing Bootcamp Preparation for Filming Filming Your Videos Importing, Storage & Backup Editing Exporting, Publishing & Uploading Course 09: Working from Home Essentials Introduction to Work from Home Online Meeting Tools Project Management Tools Project Planning Tools Communication Tools Course 10: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 11: Business Writing Words to Cut Building Strong Sentences SCQA How to Write Punchy Summaries Words that Work, Feedback that Improves Course 12: Level 2 Microsoft Office Essentials Excel 2016 Word 2016 PowerPoint 2016 Access 2016 Course 13: Employment Law Level 3 Basic of Employment Law Legal Recruitment Process Employment Contracts Course 14: Freelancing on UpWork Introduction & Overview Setting Up Your UpWork Profile Submitting Proposals To Jobs How will I get my Certificate? After successfully completing the Virtual Assistant course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Virtual Assistant bundle. Requirements Our Virtual Assistant course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Hiring Virtual Assistants for Content Creation) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Hiring Virtual Assistants for Content Creation) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Fall into Savings. Enjoy the biggest price fall this Season! 14 in 1 Bundle only at £100 Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive Medical Receptionist Training bundle that has everything you need to succeed in Medical Receptionist and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Medical Receptionist bundle has been designed by Medical Receptionist Training industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Medical Receptionist course that will enhance your skills and prepare you for the competitive job market. Also, our Medical Receptionist experts are available for answering your queries and help you along your learning journey. Advanced Medical Receptionist Training audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Medical Receptionist, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Medical Receptionist: Responsibilities and Skills Course 02: Clinical Coding Course 03: Medical Transcription Course 04: GDPR in Healthcare Course 05: Document Control Course 06: Electronic Document Management System Step Course 07: Customer Relationship Management Course 08: Phone-Based Customer Service Course 09: Effective Communication Skills Diploma Course 10: Touch Typing Essentials Course 11: Level 2 Microsoft Office Essentials Course 12: Personal Hygiene Course 13: Stress Management Training Course 14: Time Management Training Enrol now in Medical Receptionist Training to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn about at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of the Bundle Course 01: Responsibilities and Skills Introduction to Medical and Clinical Administration Introduction to Healthcare and Receptionists Organise Schedules Maintaining Medical Records Effective Filing Systems in Medical Offices Confidentiality in a Medical Environment Medical Jargon and Terminology Controlling Stocks and Supplies Medical (Clinical) Coding and Billing Information Technology in Health Care Legal aspects and Ethics Maintaining Workplace Safety Time Management Course 02: Clinical Coding Introduction PCS 3M Workshop PCS 3M Workshop And much more... Course 03: Medical Transcription Introduction to Medical Transcription The What, How, Who and Why of Medical Transcription Understanding Medical Reports And much more... Course 04: GDPR in Healthcare Introduction to GDPR GDPR and Healthcare Setting General Data Protection Regulations Explained And much more... Course 05: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle And much more... Course 06: Electronic Document Management System Step Introduction Role and Important of Document Controller Document and Record management And much more... Course 08: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management And much more... Course 09: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication And much more... Course 10: Touch Typing Essentials Introduction How to Set up Your Computer How to type the letters F and J How to type the letters D and And much more... Course 11: Level 2 Microsoft Office Essentials Excel 2016 Word 2016 PowerPoint2016 Access 2016 Course 12: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health And much more... Course 13: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies And much more... Course 14: Time Management Training Importance and Benefits of Time Management Assess Your Current Work Practice Identifying the Priorities Say 'No' to Procrastination And much more... How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Responsibilities and Skills) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
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This Microsoft Excel Bundle Package includes: Main Course : Diploma in Complete Excel Course for All at QLS Level 5 10 Additional CPD Accredited Premium Courses related to Microsoft Excel: Course 01: Ultimate Microsoft Excel For Business Bootcamp Course 02: Business Data Analysis Course 03: Financial Modelling Using Excel Course 04: Microsoft Excel - Beginner, Intermediate & Advanced Course 05: Microsoft Excel Training: Depreciation Accounting Course 06: New Functions in Microsoft Excel Course 07: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 08: Microsoft Excel - 25 Must-Know Formulas and Functions Course 09: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 10: Microsoft Excel: Excel Sheet Comparison with VBA This Microsoft Excel course bundle is designed to take you from complete beginner to advanced user. 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Get a Free QLS Endorsed Certificate upon completion of Microsoft Excel Get a free student ID card with Microsoft Excel Training The Microsoft Excel is affordable and simple to understand The Microsoft Excel is an entirely online, interactive lesson with voiceover audio Lifetime access to the Microsoft Excel course materials The Microsoft Excel comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Diploma in Complete Excel Course for All at QLS Level 5 Section 01: Getting Started Section 02: Excel Basics Section 03: Excel Essential Functions Section 04: XLookup Only For Excel 2021 And Office 365 Section 05: Get Data And Tools Section 06: Formatting Data And Tables Section 07: Pivot Tables Section 08: Excel Charts Section 09: Advanced Excel Charts Section 10: Pivot Charts and much more... Course 01: Ultimate Microsoft Excel For Business Bootcamp Microsoft Excel 2019 New Features Getting Started With Microsoft Office Excel Performing Calculations Modifying A Worksheet Formatting A Worksheet Printing Workbooks Managing Workbooks Working With Functions Working With Lists Analyzing Data and much more... Course 02: Business Data Analysis Module 01: Introduction To Business Analysis Module 02: Business Environment Module 03: Business Processes Module 04: Business Analysis Planning And Monitoring Module 05: Strategic Analysis And Product Scope Module 06: Solution Evaluation Module 07: Investigation Techniques Module 08: Ratio Analysis Module 09: Stakeholder Analysis And Management Module 10: Process Improvement With Gap Analysis and much more... =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Microsoft Excel Training course. This course is ideal for:. Beginners Intermediate Users Advanced Users Data Analysts Business Professionals Anyone who wants to excel in Excel! Requirements You will not need any prior background or expertise to enrol in this Microsoft Excel bundle. Career path After completing this Microsoft Excel bundle, you are to start your career or begin the next phase of your career. Data Analyst Business Analyst Financial Analyst Project Manager Accountant Entrepreneur Certificates CPD QS Accredited PDF Certificate Digital certificate - Included Diploma in Complete Excel Course for All at QLS Level 5 Hard copy certificate - Included
Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, 82% of new managers are appointed with little to no formal training? This can lead to challenges in motivating teams, achieving goals, and navigating complex situations. Are you ready to step up and become a confident and effective leader? This comprehensive New Manager Training Bundle equips you with the essential skills and knowledge to excel in your new role. From mastering administrative tasks and performance management to building strong teams and navigating legal aspects, this programme covers everything you need to succeed. Gain valuable insights into corporate behavior, health and safety regulations, and information management, all while developing your proficiency in Microsoft Office Suite essentials. With a single payment, you will gain access to New Manager course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This New Manager Bundle Package includes: Main Course : Award in New Manager at QLS Level 2 10 Additional CPDQS Accredited Premium Courses - Course 01: Admin, Secretarial & PA Course 02: Office Skills Training Course 03: Corporate Paralegal Course 04: Performance Management Course 05: Team Management Course 06: Microsoft Word, PowerPoint & Outlook Course 07: Health and Safety in the Workplace, Level 2 Course 08: Diploma in Business Management: Corporate Behaviour Course 09: Workplace First Aid Training Course 10: Information Management Take control of your career development and enroll in the New Manager Training Bundle today! Sharpen your skills, boost your confidence, and become the leader your team deserves. Learning Outcomes of New Manager Develop administrative, secretarial, and office management skills for operational efficiency. Understand corporate paralegal work and performance management principles. Learn effective team management strategies and leadership techniques. Gain proficiency in Microsoft Office tools for enhanced productivity. Acquire knowledge of health and safety regulations and corporate behavior. Develop skills in information management and workplace first aid. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of New Manager Get a free student ID card with New Manager Training program (£10 postal charge will be applicable for international delivery) The New Manager is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the New Manager course materials The New Manager comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Award in New Manager at QLS Level 2 Module One: Managers Are Made, Not Born Module Two: Create A Management Track Module Three: Define And Build Competencies Module Four: Managers Learn By Being Managed Well Module Five: Provide Tools Module Six: Provide Support Module Seven: Identify Strong Candidates Early Module Eight: Clearly Define The Management Track Module Nine: Empower New Managers Module Ten: Provide Growth Opportunities Course 01: Admin, Secretarial & PA Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Office Skills Training Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £79) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: New Managers Team Leaders Supervisors HR Professionals Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Management Consultant Project Manager Operations Manager Director CEO Certificates Award in New Manager at QLS Level 2 Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Award in New Manager at QLS Level 2 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
Enhance your expertise in Microsoft Office Skills with Admin, Secretarial & PA (Administration)and acquire in-demand data management skills to easily complete your everyday Microsoft Office tasks! Whether you are a business professional, student, teacher, freelancer, or solopreneur, this interactive Microsoft Office Skills with Admin, Secretarial & PA (Administration) training assists you in taking your skills to the next level. With a single payment, you will gain access to this Microsoft Office Skills with Admin, Secretarial & PA (Administration) course, including an original hardcopy certificate, a transcript and a student ID card. Courses are included in this Microsoft Office Skills with Admin, Secretarial & PA (Administration) Bundle : Course 01: MS Word Diploma Course 02: Microsoft PowerPoint Diploma Course 03: Microsoft Excel Level 3 Course 04: Complete Microsoft Access Course Course 05: Functional Skills IT Course 06: Data Analysis in Microsoft Excel Complete Training Course 07: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 08: Excel Pivot Tables Course 09: Microsoft Teams Course 10: Microsoft Excel: Master Power Query in 120 Minutes! Course 11: Office Skills and Administration Management Diploma So enrol now in this Microsoft Office Skills with Admin, Secretarial & PA (Administration) Bundle! This Microsoft Office Skills with Admin, Secretarial & PA (Administration) is a bundle course that holds 11 different courses covering various topics to give you a rich learning experience to master the skills of Microsoft Office Skills with Admin, Secretarial & PA (Administration)fruitfully. The Curriculum of Microsoft Office Skills with Admin, Secretarial & PA (Administration) Bundle Course 01: MS Word Diploma Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document =========>>>>> And 10 More Courses <<<<<========= The detailed curriculum of the Microsoft Office Skills with Admin, Secretarial & PA (Administration) is given in the resources section. How will I get my Microsoft Office Skills with Admin, Secretarial & PA (Administration) Certificate? After successfully completing the Microsoft Office Skills with Admin, Secretarial & PA (Administration) bundle you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who are new to Microsoft Office Skills with Admin, Secretarial & PA (Administration) and want to learn the basics of the program Professionals who want to improve their skills and knowledge of Microsoft Office Skills with Admin, Secretarial & PA (Administration) Students who want to improve their productivity and efficiency by learning to use Microsoft Office more effectively Requirements This Microsoft Office Skills with Admin, Secretarial & PA (Administration) is open to anyone. All you need is an interest in learning! Career path Upon completion of this Microsoft Office Skills with Admin, Secretarial & PA (Administration) course, numerous exciting career opportunities await you. Explore a variety of roles in Microsoft Office Skills with Admin, Secretarial & PA (Administration), like: Office Administrator Microsoft Office specialist. Office skills Manager Office Assistant Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Microsoft Office Excel Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included
Are you ready to embark on an enlightening journey of wisdom with the Typist bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Typist - Immediate start. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 1: Touch Typing Essentials Course 2: Document Control Course 3: Ultimate Transcription and Captioning Course Course 4: Microsoft Office Bundle Course 5: Virtual Assistant Course 6: Minute Taking Course Course 7: Diploma in Effective Writing Skills Course 8: Proofreading & Copyediting Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Typist - Immediate start bundle illuminate your path to wisdom. The Typist - Immediate start bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Typist - Immediate start package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Typist bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Typist - Immediate start community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Typist bundle. Establish robust bases across each course nestled within the Typist bundle. Decipher intricate concepts through the articulate content of the Typist bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Typist bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Typist bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Typist bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Typist bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Typist bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Typist journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Typist bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Typist bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99
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Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. 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PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.
Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited