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3437 Courses delivered Online

Professional Certificate Course in Managing Customer Experience in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This course aims to provide a comprehensive understanding of how consumer behavior can influence customer experience and strategies for enhancing and building customer experience in B2B contexts, including customer segmentation, targeting, and positioning, as well as measuring customer experience gap and defining customer expectations. After the successful completion of the course, you will be able to learn about the following, How to build customer experience and how consumer behaviour can influence this experience. Strategies to influence and enhance customer experience. Enhancing customer experience in B to B context. Strategies to built customer relationship. Building customer experience with segmentation, targeting and positioning. Measuring customer experience gap. Defining customer expectations.   This course aims to provide strategies and techniques for building and enhancing customer experience, while understanding the influence of consumer behavior on this experience, as well as the importance of customer relationship management in B2B contexts, and the role of segmentation, targeting, and positioning in building customer experience. The course also covers techniques for measuring and defining customer expectations, and strategies for closing the customer experience gap. This course aims to provide a comprehensive understanding of how to build and enhance customer experience, including the role of consumer behavior, and strategies to build and maintain customer relationships. Additionally, the course covers the importance of segmentation, targeting, and positioning in creating a positive customer experience and ways to measure and meet customer expectations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing Customer Experience Self-paced pre-recorded learning content on this topic. Managing Customer Experience Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Customer Happiness Coordinator Client Care Specialist Experience Enhancement Agent Satisfaction Strategist Service Excellence Ambassador Feedback Facilitator Interaction Improvement Manager Client Delight Director Customer Journey Navigator Support Satisfaction Supervisor Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Managing Customer Experience in London 2024
Delivered Online On Demand14 days
£53

Mastering Call Centre Essentials: A Comprehensive Online Training

4.5(3)

By Studyhub UK

Boost your call centre career with our Mastering Call Centre Essentials: A Comprehensive Online Training course. This course will equip you with the essential skills to excel in the dynamic world of call centres.   The course is designed to master the art of agent and customer relationships, manage difficult clients seamlessly, and develop vital communication skills. Learn the etiquette of telephonic interactions and stay ahead of the curve by understanding the latest call centre technologies and trends. Transform yourself into a call centre expert with this in-depth, online training.   Suitable for both beginners and experienced professionals, this Mastering Call Centre Essentials course bridges the gap between conventional training and practical application. Invest in your professional growth, enhance your customer service skills, and exceed industry benchmarks with the course. Enrol now and stand out in the call centre industry! Learning Outcomes: Upon completion of the Mastering Call Centre Essentials course, you will be able to: Understand the essentials of call centre operations. Develop key traits of an effective call centre agent. Enhance skills to foster agent and customer relationships. Learn and apply effective telephone etiquette. Master communication and negotiation techniques. Learn strategies for managing difficult clients efficiently. Stay updated on call centre metrics, technology, and trends. Why buy this Mastering Call Centre Essentials course? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one-to-one assistance when needed Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript immediately Easily learn the skills and knowledge from the comfort of your home Who is this Course for: This Mastering Call Centre Essentials course is ideal for: Aspiring call centre agents seeking foundational knowledge. Experienced agents aiming to boost their skill set. Team leaders looking to improve team performance. Managers desiring a refresher on call centre operations. Any professional aiming to improve customer service skills. Certification After studying the course materials of the Mastering Call Centre Essentials: A Comprehensive Online Training course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed Mastering Call Centre Essentials: A Comprehensive Online Training course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Career Path: Our Mastering Call Centre Essentials course will prepare you for a range of careers, including: Call Centre Agent: £18,000 - £24,000 annually. Customer Service Representative: £20,000 - £28,000 annually. Team Leader: £25,000 - £35,000 annually. Call Centre Manager: £35,000 - £45,000 annually. Operations Manager: £40,000 - £60,000 annually. Director of Customer Service: £70,000 - £100,000+ annually. Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:30:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:30:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:30:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:30:00 Module 05: Communication Skills Communication Skills 00:30:00 Module 06: Negotiation Techniques Negotiation Techniques 00:30:00 Module 07: Managing Difficult Clients Managing Difficult Clients 00:30:00 Module 08: Call Centre Metrics and Benchmarks Call Centre Metrics and Benchmarks 00:30:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:30:00

Mastering Call Centre Essentials: A Comprehensive Online Training
Delivered Online On Demand4 hours 30 minutes
£10.99

Teaching Assistant - Level 2 CPD Certified

4.3(43)

By John Academy

[vc_row][vc_column][vc_column_text] Description: If you wish to become a skilled teaching assistant, then this course is your complete guide to supporting teaching and learning. This Teaching Assistant - Level 2 CPD Certified Course will provide you with the necessary skills and practical knowledge you need to kickstart your career and progress in your field. This teaching assistant course is designed to provide expert training for learners who are or will be, working in schools and working with children and young people. You will first learn the fundamentals of teaching assistant support such as safeguarding, child development and relationships. You will then move onto teaching methodologies, exploring classroom planning and learning activities. Next, you will learn how to support children with special educational needs (SEN), familiarising with the role of an SEN teacher. Want to become a fully qualified classroom assistant? Enrol in this support learning course today and use your teaching assistant qualification to fast-track your career. Who is the course for? Professionals who are helping people build their dreams in becoming a teacher People who have an interest in teaching and different teaching jobs Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Teaching Assistant - Level 2 CPD Certified is a useful qualification to possess, and would be beneficial for the following careers: Career Coach Guidance Counsellors Life Coach Mentors Teaching Assistants. [/vc_column_text][/vc_column][/vc_row] Fundamentals of Teaching Understanding the Development of Children and Young Person 01:00:00 Communication and Professional Relationships with Pupils and Family 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Teaching Methodologies Chapter (i) 01:00:00 Chapter (ii) 01:00:00 Chapter (iii) 01:00:00 Chapter (iv) 01:00:00 Chapter (v) 01:00:00 Chapter (vi) 01:00:00 Chapter (vii) 00:30:00 Chapter (viii) 00:30:00 Chapter (ix) 01:00:00 Chapter (x) 00:30:00 Chapter (xi) 01:00:00 Chapter (xii) 01:00:00 Chapter (xiii) 01:00:00 Chapter (xiv) 01:00:00 Chapter (xv) 01:00:00 SEN Teaching Introduction to Special Educational Needs (SEN) 00:30:00 Understand Constructivism in the Classroom and Know Your Role as a Teacher 01:00:00 SEN Code of Practice 01:00:00 Get an Understanding on SENCO 01:00:00 Classroom Management Strategies for Children with Special Needs 00:30:00 Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils 01:00:00 How to Deal with Pupils with Autism 00:30:00 Understanding Learning Difficulties 01:00:00 Anger Management Methods for Pupils With Special Needs 00:30:00 Teaching Children with Down Syndrome 00:30:00 Conclusion SEN 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Teaching Assistant - Level 2 CPD Certified 00:30:00 Final Exam Final Exam- Teaching Assistant - Level 2 CPD Certified 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Teaching Assistant - Level 2 CPD Certified
Delivered Online On Demand25 hours
£18

A-Level Classical Civillisation Distance Learning Course by Oxbridge

By Oxbridge

Enthralled by the remnants of the classical era? Passionate about theatre and art or captivated by epic movies and historic battles? Our A-Level Classical Civilisation course offers you an enlightening exploration of the ancient world, studying a diverse blend of classical literature, visual artefacts, and culture. Embark on an in-depth journey into Ancient Greece with this course, engaging with timeless classics like Homer's Odyssey and Virgil's Aeneid. The A-Level Classical Civilisation course unveils insights into vital concepts that shape both ancient and modern societies, from the concept of love to the principles of democracy. Understand the social and historical context linking classical thoughts to the contemporary world. This course is designed to sharpen your evaluative and analytical skills, enabling you to effectively engage with a wide range of source materials. These skills are valuable across numerous higher-level degrees and professional paths. A-levels are revered as the educational benchmark in the UK, acknowledged by universities and employers as a testament to substantial accomplishment. Our home study course aligns with the new OCR A-Level Classical Civilisation syllabus, specifically tailored for online, self-paced learning. With unlimited tutor support, a clear induction, and structured assignments, we guide you to develop the knowledge and skills needed for exam success. If you opt to take your final A-Level examinations in the UK, we guarantee access to one of our exam centres. Perks of this course include: - A freshly designed course, following the latest specification with compelling and interactive content - Fast track option available for 2022 exams - Complimentary e-textbooks to assist your learning - Access to a network of partnered exam centres (guaranteed exam venue) - Limitless tutor support for study planning and throughout the course - Exam pass guarantee (We provide support for your next exam if you don't pass on your first attempt) An A-Level in Classical Civilisation equips you with an intricate understanding of the classical world, derived from studying a variety of ancient literature, thoughts, and culture.  About the awarding body Awarding body: OCR Our course code: X921 Qualification code: H408 OCR is a premier UK awarding body, creating qualifications that inspire learners of all ages and abilities. Its broad spectrum of general and vocational qualifications equips learners with the knowledge and skills necessary for their future, supporting them in reaching their full potential. The qualifications are developed in close collaboration with educators, industry professionals, and government to meet the requirements set by the Office of Qualifications and Examinations Regulation (Ofqual). ⏱ Study Hours: Allocate between 250 and 300 hours for study, plus additional time for completing assignments. 👩‍🏫 Study Method: We utilise our dynamic online learning platform for course delivery. Don't fret; you can print the learning materials if you prefer. The learning resources include videos, quizzes, and interactive activities. 📆 Course Duration: The course runs for up to 24 months from the enrolment date. You'll receive login details to our MyOxbridge portal, where you can access your learning materials. 📝 Assignments Commence your learning journey for Summer 2023 exams.  This course demands the completion of three comprehensive A-Level examinations: 📚 Paper 1: Lasting 2 hours and 20 minutes, contributing to 40% of A-Level, with a total of 100 marks. 📚 Paper 2 & 3: Each lasting 1 hour and 45 minutes, contributing to 30% of A-Level each, with 75 marks up for grabs per paper. These examinations comprise a combination of concise and detailed responses and extended answers. We assure a secure exam place in our nationwide centres. Locate your nearest centre today. We proudly offer an exam pass guarantee. Should you not succeed at first attempt, we pledge our complimentary support for your subsequent attempts. 📝  Assignments During your course journey, you'll be tasked with completing several assignments. These won't count towards your final grade but provide an avenue for tutor feedback and grading, assisting you in tracking your progress. This will be crucial for generating predicted grades if necessary. 👩‍🎓 Course Outcomes Upon successful accomplishment of this home-based learning course, you'll earn an A-Level in Classical Civilisation, conferred by OCR. This qualification is on par with that issued by any other educational institution, be it school, college, or university. We've selected this syllabus as we believe it's best suited to online learning and offers the highest possibility of success. ℹ️ Additional Information Course Difficulty - Level 3 Prerequisites - A strong recommendation for candidates to have pursued English Literature to GCSE or equivalent level prior to embarking on this course. UCAS Points - 56 Course Content ⚔️ The world of the hero  Starting off, you'll delve into the depths of Homer’s Odyssey, nurturing a mature understanding of this magnum opus and the spiritual, cultural, and societal norms that it represents. You'll explore the essence of a hero in the Greek realm, scrutinising literary mechanisms and structure that frame the plot, including speech utilisation, portrayal of war, mortality, fate, and relationships. 🎭 Culture and the arts  In this module, you'll examine the visual and material culture of the Greek Theatre, underlining the drama's impact on the classical world and its enduring influence on contemporary culture. 🌍 Beliefs and ideas In the concluding unit, you'll investigate the religious facets of ancient Greek society, focusing on the Olympian deities, the relationship between gods and mortals, and Homer and Hesiod's importance in shaping Greek religious perceptions. Subsequently, you'll explore mystery cults and their emphasis on initiation, personal choice, and individual participation. Lastly, you'll discern the interplay between religion and society, politics and religion, alongside the Panathenia and its relevance to Athens.

A-Level Classical Civillisation Distance Learning Course by Oxbridge
Delivered Online On Demand
£665

Professionalism in the Workplace

4.8(9)

By Skill Up

Professionalism is the key to a good reputation in the workplace. It also plays a vital role in

Professionalism in the Workplace
Delivered Online On Demand2 hours 11 minutes
£25

Sales - CPD Accredited

4.9(27)

By Apex Learning

Close more deals and boost the performance of any sales team. This course is designed to make you more effective and efficient as you pursue your sales goals. Learn how to: attract customers Stand out in the crowd Build support for your initiatives If you're already working in sales or looking for a lucrative and enjoyable future career, effective selling is a valuable skill that you definitely need to master. So enrol in the course today to learn all the knowledge and skills related to Sales. Along with this Sales course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Sales Bundle Consists of the following Premium courses: Course 01: Sales Training Course 02: Sales: Psychology of Customers Course 03: Strategic Business Management Course 04: Operation Management and Retailing Course 05: Retail Strategy Course 06: Purchasing & Procurement Course - Level 3 Course 07: Visual Merchandising Course 08: How To Build Sales Funnels With ClickFunnels Course 09: Compliance & Business Risk Management Course 10: Financial Modeling Using Excel Course 11: Customer Relationship Management Learning Outcome Principles, persuading and negotiating Develop a winning mindset Win over clients, build strong working relationships Close deals successfully Handle deals and negotiations to dispute with confidence Learn to communicate effectively Deliver engaging presentations A detailed overview of customer-focused selling Techniques for closing more deals in any environment Enrol now in Sales to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Sales expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 01: Sales Training Section 01: Introduction Section 02: Belief Section 03: Authenticity Section 04: Establishing Trust Section 05: Selling Results Section 06: Selling Value Section 07: Experience of Value Section 08: Action Plan! Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Sales bundle. Requirements This Sales course has been designed to be fully compatible with tablets and smartphones. Career path Studying this course could open the door to various fulfilling and future-proof careers in a sales or marketing setting, such as: Sales Representative Sales Manager Executive Consultant Marketing Assistant Marketing Associate Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Sales Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Sales - CPD Accredited
Delivered Online On Demand
£53

Resolve: Leading Through Tensions to Project Success

By IIL Europe Ltd

Resolve: Leading Through Tensions to Project Success How do you navigate your team through the tensions that are both inherent in projects, and those that can arise whenever a group of people work together to accomplish goals? This workshop provides support to project managers to recognize, anticipate, courageously engage and effectively lead teams through conflict to success. By using practical strategies and techniques, project managers can analyze and plan the best course of action to proactively lead their team through choppy waters to the solid landing of project success. These techniques help to lower the stress level and to strengthen relationships within the team. At its core, teams are made of individuals who want to contribute to the project success by using their talents and expertise. When project managers utilize facilitation and conflict resolution techniques to engage members and to ensure each member is heard, the outcomes are successful deliverables strongly supported by a unified team. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. What You Will Learn: Recognize common tensions inherent to projects and how planning will lessen the impact of inherent conflict. Identify indicators of when team tensions arise and use effective communication approaches to manage team stress and conflict. Lead the team in decision making by utilizing facilitation techniques that ensure every member is heard and that connect the member's expertise to project success.

Resolve: Leading Through Tensions to Project Success
Delivered Online On Demand30 minutes
£15

Advanced Diploma in Workplace Management

4.3(43)

By John Academy

Description: Workplace management provides insight into the features, resources, services, and processes that are necessary to create the best environment for employees of a company. Creating the best working environment will help your employees to become healthy and productive. You can provide this by learning how to manage civility, harassment, and violence in your workplace. It will also be helpful if you learn the dynamics on team networking to build strong working relationships among workers. Luckily, this advanced course in workplace management will be able to provide all of these. Who is the course for? Business professionals who want to create an ideal workplace environment Employees who want to learn about professional networking. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Workplace Management course is a useful qualification to possess, and would be beneficial for the following careers: Businessman Department Chief or Head Manager Network Adviser Supervisor Team Leader. Managing Health and Wellness in Workplace Module One - Getting Started 00:30:00 Module Two - Definition of a Health and Wellness Program 00:30:00 Module Three - Types of Health and Wellness Programs 00:30:00 Module Four - Health Behavior Programs 01:00:00 Module Five - Health Screenings and Maintenance Programs 00:30:00 Module Six - Mental Health Programs 01:00:00 Module Seven - Evaluate the Need 01:00:00 Module Eight - Planning Process 01:00:00 Module Nine - Implementation 01:00:00 Module Ten - Create a Culture of Wellness 01:00:00 Module Eleven - Evaluate Results 00:30:00 Module Twelve - Wrapping Up 00:30:00 Level 2 Certificate In Health and Wellness at Workplace- Activities 00:00:00 Team Networking Module One - Getting Started 01:00:00 Module Two - The Benefits of Networking at Work 00:15:00 Module Three - Networking Obstacles 00:30:00 Module Four - Networking Principles 01:00:00 Module Five - How to Build Networks 00:30:00 Module Six - Recognize Networking Opportunities 00:30:00 Module Seven - Common Networking Mistakes 01:00:00 Module Eight - Develop Interpersonal Relationships 01:00:00 Module Nine - Online Networking Tools 01:00:00 Module Ten - Time Management 00:30:00 Module Eleven - Maintaining Relationships Over Time 00:30:00 Module Twelve - Wrapping Up 01:00:00 Workplace Team Networking Diploma- Activities 00:00:00 Managing Civility Module One - Getting Started 00:30:00 Module Two - Introduction 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Managing Harassment Module One - Getting Started 01:00:00 Module Two - The Background 01:00:00 Module Three - Developing an Anti-Harassment Policy 01:00:00 Module Four - Policies in the Workplace 01:00:00 Module Five - Proper Procedures in the Workplace 01:00:00 Module Six - False Allegations 01:00:00 Module Seven - Other Options 00:30:00 Module Eight - Sexual Harassment 01:00:00 Module Nine - Mediation 01:00:00 Module Ten - Conflict Resolution 00:30:00 Module Eleven - The Aftermath 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Managing Violence Module One - Getting Started 00:30:00 Module Two - What Is Workplace Harassment 01:00:00 Module Three - Identifying the Bully 00:30:00 Module Four - How to Handle Workplace Violence 01:00:00 Module Five - Risk Assessment (I) 00:30:00 Module Six - Risk Assessment (II) 00:30:00 Module Seven - Being the Victim 02:00:00 Module Eight - Checklist for Employers 00:30:00 Module Nine - Interview Process 01:00:00 Module Ten - Investigation Process 00:30:00 Module Eleven - Developing a Workplace Harassment Policy 02:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Workplace Ergonomics: Injury Prevention Getting Started 00:30:00 The Role of Ergonomics in Your Workplace 00:15:00 The Ergonomic Assessment Cycle 00:05:00 Identifying and Assessing Ergonomic Hazards 00:30:00 Developing a Plan to Address Ergonomic Issues 00:15:00 Identifying and Implementing Solutions 00:15:00 Obtaining Employee Buy-In 00:15:00 Tips for Successful Implementation 00:15:00 Reviewing Your Ergonomics Program 00:15:00 Basic Ergonomic Principles 00:15:00 Optimal Sitting and Standing 00:15:00 Safe Lifting and Transporting 00:15:00 Ergonomic Workstations 00:15:00 Safe Tool Selection and Use 00:15:00 Creating an Ergonomic Environment 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Workplace Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Workplace Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Diploma in Workplace Management
Delivered Online On Demand48 hours
£19

Certificate in Anti Money Laundering (AML) - For 10 Employees

By Compliance Central

Are you looking to enhance your employees' abilities and skills in Anti Money Laundering (AML)? If yes, then you have come to the right place. Our comprehensive course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Anti Money Laundering (AML) skills. Whether your employees are new to Anti Money Laundering (AML) or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. AML Course Package Course 01: AML: AML Customer Due Diligence Course 02: AML: AML Act & Regulations Course 03: AML Awareness Training Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Anti Money Laundering (AML) course allows employees to learn at their own pace. Ongoing Support: Dedicated Anti Money Laundering (AML) experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Anti Money Laundering (AML) training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Curriculum Breakdown of Certificate in Anti Money Laundering (AML) - For 10 Employees Course: Course 01: AML: AML Customer Due Diligence Module 01: Responsibility of the Money Laundering Reporting Officer Module 02: Risk-based Approach Module 03: Customer Due Diligence Course 02: AML: AML Act & Regulations Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Course 03: AML Awareness Training Module 01: Record Keeping Module 02: Suspicious Conduct and Transactions Module 03: Awareness and Training Our Anti Money Laundering (AML) course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Anti Money Laundering (AML) course is ideal for new professionals looking to thrive in the Anti Money Laundering (AML) field. Requirements Enrolling in this Anti Money Laundering (AML) course only requires a basic understanding of the English language and an internet connection. Career path Completing the Anti Money Laundering (AML) course will enhance your employees' knowledge and confidence. AML Compliance Analyst: £30,000 to £50,000 per year AML Investigator: £25,000 to £45,000 per year AML Officer: £28,000 to £50,000 per year AML Risk Manager: £35,000 to £60,000 per year AML Consultant: £40,000 to £70,000 per year AML Compliance Manager: £45,000 to £80,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included 3 CPD Accredited PDF Certificate

Certificate in Anti Money Laundering (AML) - For 10 Employees
Delivered Online On Demand3 hours
£100

Internal Sales Advisor at QLS Level 4

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Internal Sales Advisor Training at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Internal Sales Advisor at QLS Level 4 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Internal Sales Advisor at QLS Level 4 course. Due to Internal Sales Advisor at QLS Level 4's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Internal Sales Advisor at QLS Level 4 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Internal Sales Advisor at QLS Level 4 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Internal Sales Advisor at QLS Level 4 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Internal Sales Advisor at QLS Level 4 course. This Internal Sales Advisor at QLS Level 4 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Internal Sales Advisor at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Internal Sales Advisor at QLS Level 4 course: Module 01: Introduction to Sales Module 02: Sales Growth Module 03: Sales Hypnosis Module 04: Sales Presentation Module 05: Sales and Marketing Module 06: Leverage and Limitations Module 07: Communication Skills Module 08: Sales Negotiations Module 09: Dealing with Customers Module 10: Business Customer Marketing and Development Module 11: Developing Key Relationships Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Internal Sales Advisor Training at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Internal Sales Advisor at QLS Level 4 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Internal Sales Advisor at QLS Level 4 No prior background or expertise is required. Career path The Internal Sales Advisor at QLS Level 4 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Internal Sales Advisor Training at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Internal Sales Advisor Training at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Internal Sales Advisor at QLS Level 4
Delivered Online On Demand3 weeks
£100