3886 Courses delivered Online

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

Duration 4 Days 24 CPD hours This course is intended for The audience for this course is data professionals managing data and databases who want to learn about administering the data platform technologies that are available on Microsoft Azure. This course is also valuable for data architects and application developers who need to understand what technologies are available for the data platform with Azure and how to work with those technologies through applications. This course provides students with the knowledge and skills to administer a SQL Server database infrastructure for cloud, on-premises and hybrid relational databases and who work with the Microsoft PaaS relational database offerings. Additionally, it will be of use to individuals who develop applications that deliver content from SQL-based relational databases. Prerequisites In addition to their professional experience, students who take this training should have technical knowledge equivalent to the following courses: AZ-900T00 Microsoft Azure Fundamentals DP-900T00 Microsoft Azure Data Fundamentals 1 - Prepare to maintain SQL databases on Azure Describe Microsoft Intelligent Data Platform roles Understand SQL Server in an Azure virtual machine Design Azure SQL Database for cloud-native applications Explore Azure SQL Database Managed Instance 2 - Deploy IaaS solutions with Azure SQL Explain IaaS options to deploy SQL Server in Azure Understand hybrid scenarios Explore performance and security Explain high availability and disaster recovery options 3 - Deploy PaaS solutions with Azure SQL Explain PaaS options for deploying SQL Server in Azure Explore single SQL database Deploy SQL database elastic pool Understand SQL database hyperscale Examine SQL managed instance Describe SQL Edge 4 - Evaluate strategies for migrating to Azure SQL Understand compatibility level Understand Azure preview features Describe Azure database migration options 5 - Migrate SQL workloads to Azure SQL databases Choose the right SQL Server Instance option in Azure Migrate SQL Server to Azure SQL Database offline Migrate SQL Server to Azure SQL Database online Load and move data to Azure SQL Database 6 - Migrate SQL workloads to Azure Managed Instances Evaluate migration scenarios to SQL Database Managed Instance Migrate to SQL Database Managed Instance Load and Move data to SQL Database Managed Instance 7 - Configure database authentication and authorization Describe Active Directory and Azure Active Directory Describe authentication and identities Describe Security Principals Describe database and object permissions Identify authentication and authorization failures 8 - Protect data in-transit and at rest Explore Transparent Data Encryption Configure server and database firewall rules Explain object encryption and secure enclaves Enable encrypted connections Describe SQL injection Understand Azure Key Vault 9 - Implement compliance controls for sensitive data Explore data classification Explore server and database audit Implement Dynamic Data Masking Implement Row Level security Understand Microsoft Defender for SQL Explore Azure SQL Database Ledger Implement Azure Purview 10 - Describe performance monitoring Describe performance monitoring tools Describe critical performance metrics Establish baseline metrics Explore extended events Describe Azure SQL Insights Explore Query Performance Insight 11 - Configure SQL Server resources for optimal performance Explain how to optimize Azure storage for SQL Server virtual machines Describe virtual machine resizing Optimize database storage Control SQL Server resources 12 - Configure databases for optimal performance Explore database maintenance checks Describe database scoped configuration options Describe automatic tuning Describe intelligent query processing 13 - Explore query performance optimization Understand query plans Explain estimated and actual query plans Describe dynamic management views and functions Explore Query Store Identify problematic query plans Describe blocking and locking 14 - Evaluate performance improvements Describe wait statistics Tune and maintain indexes Understand query hints 15 - Explore performance-based design Describe normalization Choose appropriate data types Design indexes 16 - Automate deployment of database resources Describe deployment models in Azure Automate deployment by using Azure Resource Manager templates and Bicep Automate deployment by using PowerShell Automate deployment by using Azure CLI 17 - Create and manage SQL Agent jobs Create a SQL Server maintenance plan Describe task status notifications 18 - Manage Azure PaaS tasks using automation Explore Elastic jobs Understand Azure Automation Build an automation runbook Automate database workflows by using Logic Apps Monitor automated tasks 19 - Describe high availability and disaster recovery strategies Describe recovery time objective and recovery point objective Explore high availability and disaster recovery options Describe Azure high availability and disaster recovery features for Azure Virtual Machines Describe high availability and disaster recovery options for PaaS deployments Explore an IaaS high availability and disaster recovery solution Describe hybrid solutions 20 - Explore IaaS and PaaS solutions for high availability and disaster recovery Describe failover clusters in Windows Server Configure Always-on availability groups Describe temporal tables in Azure SQL Database Describe active geo-replication for Azure SQL Database Explore auto-failover groups for Azure SQL Database and Azure SQL Managed Instance 21 - Back up and restore databases Back up and restore SQL Server running on Azure virtual machines Back up a SQL Server virtual machine Back up and restore a database using Azure SQL Database Additional course details: Nexus Humans DP-300T00: Administering Microsoft Azure SQL Solutions training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DP-300T00: Administering Microsoft Azure SQL Solutions course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for The information protection administrator translates an organization?s risk and compliance requirements into technical implementation. They are responsible for implementing and managing solutions for content classification, data loss prevention (DLP), information protection, data lifecycle management, records management, privacy, risk, and compliance. They also work with other roles that are responsible for governance, data, and security to evaluate and develop policies to address an organization's risk reduction and compliance goals. This role assists workload administrators, business application owners, human resources departments, and legal stakeholders to implement technology solutions that support the necessary policies and controls. Learn how to protect information in your Microsoft 365 deployment. This course focuses on data lifecycle management and information protection and compliance within your organization. The course covers implementation of data loss prevention policies, sensitive information types, sensitivity labels, data retention policies, Microsoft Purview Message Encryption, audit, eDiscovery, and insider risk among other related topics. The course helps learners prepare for the Microsoft Information Protection Administrator exam (SC-400). Prerequisites Foundational knowledge of Microsoft security and compliance technologies. Basic knowledge of information protection concepts. Understanding of cloud computing concepts. Understanding of Microsoft 365 products and services. 1 - Introduction to information protection and data lifecycle management in Microsoft Purview Know your data Protect your data Prevent data loss Govern your data 2 - Classify data for protection and governance Data classification overview Classify data using sensitive information types Classify data using trainable classifiers Review sensitive information and label usage Explore labeled and sensitive content Understand activities related to your data 3 - Create and manage sensitive information types Compare built-in versus custom sensitive information types Create and manage custom sensitive information types Describe custom sensitive information types with exact data match Implement document fingerprinting Create keyword dictionary 4 - Understand Microsoft 365 encryption Learn how Microsoft 365 data is encrypted at rest Understand service encryption in Microsoft Purview Explore customer key management using Customer Key Learn how data is encrypted in-transit 5 - Deploy Microsoft Purview Message Encryption Implement Microsoft Purview Message Encryption Implement Microsoft Purview Advanced Message Encryption Use Microsoft Purview Message Encryption templates in mail flow rules 6 - Protect information in Microsoft Purview Information protection overview Configure sensitivity labels Configure sensitivity label policies Configure auto-labeling policies Manage, monitor, and remediate information protection 7 - Apply and manage sensitivity labels Apply sensitivity labels to Microsoft Teams, Microsoft 365 groups, and SharePoint sites Plan on-premises labeling Configure on-premises labeling for the Unified Labeling Scanner Apply protections and restrictions to email and files Monitor label performance using label analytics 8 - Prevent data loss in Microsoft Purview Data loss prevention overview Identify content to protect Define policy settings for your DLP policy Test and create your DLP policy Prepare Endpoint DLP Manage DLP alerts in the Microsoft Purview compliance portal View data loss prevention reports Implement the Microsoft Purview Extension 9 - Configure DLP policies for Microsoft Defender for Cloud Apps and Power Platform Configure data loss prevention policies for Power Platform Integrate data loss prevention in Microsoft Defender for Cloud Apps Configure policies in Microsoft Defender for Cloud Apps Manage data loss prevention violations in Microsoft Defender for Cloud Apps 10 - Manage data loss prevention policies and reports in Microsoft 365 Configure data loss prevention for policy precedence Implement data loss prevention policies in test mode Explain data loss prevention reporting capabilities Manage permissions for data loss prevention reports Manage and respond to data loss prevention policy violations 11 - Manage the data lifecycle in Microsoft Purview Data Lifecycle Management overview Configure retention policies Configure retention labels Configure manual retention label policies Configure auto-apply retention label policies Import data for Data Lifecycle Management Manage, monitor, and remediate Data Lifecycle Management 12 - Manage data retention in Microsoft 365 workloads Explain retention in Exchange Online Explain retention in SharePoint Online and OneDrive Explain retention in Microsoft Yammer Activate archive mailboxes in Microsoft Exchange Apply mailbox holds in Microsoft Exchange Recover content in Microsoft Exchange 13 - Manage records in Microsoft Purview Records management overview Import a file plan Configure retention labels Configure event driven retention Manage, monitor, and remediate records 14 - Explore compliance in Microsoft 365 Plan for security and compliance in Microsoft 365 Plan your beginning compliance tasks in Microsoft Purview Manage your compliance requirements with Compliance Manager Examine the Compliance Manager dashboard Analyze the Microsoft Compliance score 15 - Search for content in the Microsoft Purview compliance portal Explore Microsoft Purview eDiscovery solutions Create a content search View the search results and statistics Export the search results and search report Configure search permissions filtering Search for and delete email messages 16 - Manage Microsoft Purview eDiscovery (Standard) Explore Microsoft Purview eDiscovery solutions Implement Microsoft Purview eDiscovery (Standard) Create eDiscovery holds Search for content in a case Export content from a case Close, reopen, and delete a case 17 - Manage Microsoft Purview eDiscovery (Premium) Explore Microsoft Purview eDiscovery (Premium) Implement Microsoft Purview eDiscovery (Premium) Create and manage an eDiscovery (Premium) case Manage custodians and non-custodial data sources Analyze case content 18 - Manage Microsoft Purview Audit (Standard) Explore Microsoft Purview Audit solutions Implement Microsoft Purview Audit (Standard) Search the audit log Export, configure, and view audit log records Use audit log searching to investigate common support issues 19 - Prepare Microsoft Purview Communication Compliance Plan for communication compliance Identify and resolve communication compliance workflow Case study--Configure an offensive language policy Investigate and remediate communication compliance alerts 20 - Manage insider risk in Microsoft Purview Insider risk management overview Create and manage insider risk policies Investigate insider risk alerts Take action on insider risk alerts through cases Manage insider risk management forensic evidence Create insider risk management notice templates 21 - Implement Microsoft Purview Information Barriers Explore Microsoft Purview Information Barriers Configure information barriers in Microsoft Purview Examine information barriers in Microsoft Teams Examine information barriers in OneDrive Examine information barriers in SharePoint 22 - Manage regulatory and privacy requirements with Microsoft Priva Create and manage risk management policies Investigate and remediate risk management alerts Create rights requests Manage data estimate and retrieval for rights requests Review data from rights requests Get reports from rights requests 23 - Implement privileged access management Case study--Implementing privileged access management 24 - Manage Customer Lockbox Manage Customer Lockbox requests

Duration 3 Days 18 CPD hours This course is intended for In order to be successful in this class, incoming attendees are required to have current, hands-on experience in developing basic web applications, and be versed in HTML5, CSS3 and JavaScript. This is an introductory level Angular development course but an intermediate level web development class, designed for experienced web developers that need to further extend their skills in web development Overview Working within in an engaging, hands-on learning environment, guided by our expert team, attendees will learn to: What Angular is and why should you use it How Angular reduces the amount of code that you must write to add rich functionality to both existing and new web pages What TypeScript is, why it is useful, and how to use it with Angular How to facilitate development and deployment using Angular CLI How to work with the various aspects of the Angular architecture to implement clean, responsive web interfaces How Routers can support navigation within a Single Page Application What the best practices are for using Angular so that it works unobtrusively and performs well How to use Angular with HTTP to support JSON, REST, and other services Best practices for Angular so that it works unobtrusively and performs well Angular is one of the most popular JavaScript frameworks for creating web and native mobile applications. This introductory course thoroughly explores the latest Angular features and advances, demonstrating how to solve the traditional challenges of JavaScript web application development. You will build custom components, using application routes, form validation, and unit-testing and delve into component-driven development with Angular components. Angular Overview Overview of Angular Architecture Getting Started with Angular Getting Started with TypeScript Bootstrapping with Angular CLI Angular Project Structure Unit Testing with Angular Testing and Angular Working with Angular Components and Events Third Party Libraries Dynamic Views Pipes Angular Forms Forms and the Forms API Single Page Applications and Routes Single Page Applications Services and Dependency Injection Modules Using RESTful Services Overview of REST Angular and REST Angular Best Practices Angular Style Guide What is New in Angular 9 Additional Topics (Time Permitting) Lesson: ES6+ Sass and SCSS for Angular and Material

The F Gas Regulations course will suit any person who requires the minimum legal requirement to work on air conditioning and refrigeration equipment including air conditioning and refrigeration engineers and technicians, all plant engineers, apprentices, personnel concerned with the recovery, charging or disposal of refrigerants and new comers into the industry. F Gas Regulations training courses are designed for both experienced air-conditioning and refrigeration engineers and also candidates who are looking to cross train and gain qualifications in the air conditioning / refrigeration sector. This F Gas Regulations qualification is to meet the legal requirements of EC Regulation 842/2006 (commonly known as the F Gas Regulation). The Certification Schemes are designed for operatives who install, service and repair refrigeration, air-conditioning and heat pump systems, and require the following skills: Safe handling of refrigerant techniques Pipework and Jointing skills Recovery of Refrigerants (restricted to small systems only) Intrusive and non-intrusive leak and performance checking Category 1 covers all aspects of installation, commissioning, servicing, maintenance, recovery and leak checking on all refrigeration, air-conditioning and heat pump systems in accordance with the F-Gas Regulation EC842/2006, regardless of the weight of refrigerant in the system. Course subjects are: Pressure test and discharge to BSEN378 Charge a blended refrigerant Evaluate system performance to ensure competence (using rule of thumb, temperature, refrigerant state and pressure) Leak test to EC1516/2007 Fabricate and fit brazed and mechanical joints Uphold F-Gas records and log books. Handle refrigerant safely and dispose of rightfully Pressure Regulation compliance All candidates will be able to ensure systems are tight, efficient in their use of energy and meet the F-Gas legal requirement.

About Course Sourdough Baking Mastery Course: Learn to Bake Delicious Breads and Pastries from a French Artisan Baker Master the art of baking delicious sourdough breads and pastries with this comprehensive course taught by French Artisan Baker and Superyacht Chef, Marceau Dauboin. In this course, you will learn: How to make your own sourdough starter from scratch The science behind sourdough baking How to bake a variety of classic sourdough breads and pastries, including bagels, sourdough bread, rye bread, rustic baguettes, croissants, and more All recipes are accompanied by concise and comprehensive video lectures, as well as a free e-book containing all recipe ingredients and instructions for quick and easy reference. By the end of this course, you will be able to: Bake delicious sourdough breads and pastries with confidence Understand the science behind sourdough baking Troubleshoot any problems you may encounter Impress your friends and family with your baking skills Who this course is for: Anyone who wants to learn how to bake delicious sourdough breads and pastries Beginner and experienced bakers alike Home cooks who want to expand their baking skills Testimonials: 'His course is great value for money and his instructions are so easy to follow. My first attempt at making bagels was a great success!! Can't wait to try his sourdough bread recipe next!' - Colleen 'Goes in great detail about the process as well as talking about the actual science behind the baking, making for not only an informative lecture but one that is also interesting' - Brent Enroll today and start your sourdough baking journey! What Will You Learn? How to bake your favorite Sourdough Breads & Pastries from the comfort of your own home The differences & advantages between various types of Flours - From Cake Wheat to Rye Learn & Master multiple world famous Sourdough Recipes The techniques used to develop Perfect Baked Goods How to easily create and maintain a powerful Sourdough Starter completely from scratch Beginner Sourdough Bread - Rye Bread - Baguettes - Bagels - Croissants Course Content Introduction Welcome to The Essential Sourdough Baking Course! Flour Types & Uses Hygiene Best Practices Make Your Own Sourdough Starter Sourdough Starter Introduction & Ingredients Sourdough Starter (Day - 1) Sourdough Starter (Day - 2) Sourdough Starter (Day: 3 - 6) Sourdough Starter (Day - 7+) Baking Bagels Sourdough Bagel Introduction & Ingredients How to Mix Your Bagel Dough by Hand Bagel Dough Gluten Development: Stretch & Folds Shape & Prepare Your Bagel Dough For Proofing Boil Your Bagels Bake Your Bagels Sourdough Bagel Conclusion Baking Your First Beginner Sourdough Bread Sourdough Bread Recipe Introduction & Ingredients Initial Bread Dough Mix & Autolyse Rest Period Second Bread Dough Mix Bread Dough Gluten Development: Stretch & Folds Shape & Prepare Your Bread Dough For Proofing Bake Your Loaf! Beginner Sourdough Bread Conclusion Baking Rye Bread Rye Bread Recipe Introduction & Ingredients Initial Rye Bread Dough Mix & Autolyse Rest Period Second Rye Bread Dough Mix Shaping & Preparing Your Rye Dough For Proofing Bake Your Rye Bread! Sourdough Rye Bread Conclusion Baking Rustic Baguette Rustic Baguette Recipe Introduction & Ingredients Initial Baguette Dough Mix & Extended Autolyse Rest Period Second Baguette Dough Mix Baguette Dough Gluten Development P1: Slap & Folds Baguette Dough Gluten Development P2: Stretch & Folds Shape & Prepare Your Baguette Dough For Proofing Bake Your Baguettes! Rustic Baguette Conclusion Baking Pastry Croissant Croissant Recipe Introduction & Ingredients How to Mix Your Croissant Dough Croissant Dough Gluten Development: Stretch & Folds Initial Croissant Dough Shaping & Preparation How to Make & Shape a Butter Beurage Creating Butter Layers in your Croissant Dough (Multiple Folds) Shape Your Dough Into Croissants & Final Proof Bake Your Croissants! Sourdough Croissant Conclusion Conclusion A course by Marceau Dauboin RequirementsAccess to Baking Ingredients & KitchenwareAccess to an Oven & FridgeAccess to a Clean Work Surface Audience Complete beginners looking to start their Sourdough Journey Intermediate Bakers looking to expand their Sourdough Skills Audience Complete beginners looking to start their Sourdough Journey Intermediate Bakers looking to expand their Sourdough Skills

Elite EA/PA Forum We are delighted to announce that the Elite EA/PA Forum for Australia & New Zealand will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant – The key to retaining your role & the difference between being ‘helpful’ and being ‘heard’ Self-Advocacy as a Career Growth Strategy – The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde – Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 years’ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a recognised member of the World Administrators Alliance and a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Ruth is also a certified fitness and wellness coach, passionate about helping Assistants achieve long-term career fulfilment through intentional development and well-being. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australia’s leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Liv Wilson With over 20 years of experience across banking, government, creative industries, and global tech, Liv has supported senior leaders at companies including LinkedIn and Slack. She brings a strategic lens to the business support function, with deep expertise in operations, leadership enablement, and organisational effectiveness. As a passionate advocate for elevating the role of Executive Assistants, Liv has led women’s networks, championed DEI and social impact initiatives, and continues to push for recognition of business support as a critical driver of business success. She is currently working on her side hustle business - collaborating with executives, entrepreneurs, and small business owners to amplify their impact by removing operational barriers, optimising systems, and unlocking their capacity to lead and grow. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities, along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑

QA Level 1 Award In Health And Safety In The Workplace (RQF) Face to Face: Half-day course Virtual Classroom: Spread over 2 sessions of 2½ hr duration A basic course to train your workers in basic health and safety Teaches workers how to keep themselves and others safe at work Course Contents: Roles and responsibilities of employers and employees The importance of health and safety in the workplace Workplace hazards and Risks, including:Slips, Trips and FallsManual HandlingFireWorking from HeightElectricityHazardous SubstancesMachinery and Vehicles Workplace conditions that can affect health and safety Health and Safety Signage Personal Protective Equipment and its uses Importance of Personal hygiene The Purpose of First Aid Provision The need for Reporting Incidents and ill Health Benefits of this course: In 2023/24, 1.7 million people suffered from a work-related illness 600,000 sustained a non-fatal injury 138 People lost their lives 776,000 Workers suffered from work-related stress, depression or anxiety The estimated cost of injuries and ill health last year was £21.6 billion 33.7 million working days, or 140,417 working years, were lost due to work-related illnesses and injuries It is an employer's duty to protect the health, safety and welfare of their employees and other people who might be affected by their business. This includes providing sufficient information, instruction and training of employees, so they can work in a way that does not put themselves or others at risk Our QA Level 1 Award in Health and Safety in the Workplace (RQF) course helps employs gain a bit more understanding of health and safety issues and their own role within that. Accredited, Ofqual regulated qualification: Our Health and Safety Training Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your Health and Safety Certificate fulfils the legal requirements and is a very good way to make sure you and your employees are trained in Health and Safety. The Ofqual Register number for this course is 603/0774/2

Introduction: It is a well known thought that awful word gets out quicker than uplifting news. At the point when a client experiences a terrible assistance, such an individual is destined to enlighten ten others concerning their awful encounters. Consequently, the requirement for appropriate grumblings dealing with as a recuperation cycle. Appropriate grievances dealing with considers another opportunity to put things ideal for your clients. By and large, the client is vital, and losing one could bring about you losing some more. You are required to deliberately tune in to the client, confess your flaws, acknowledge duty, apologize to them and attempt to determine their issues. Notwithstanding, whatever is done to determine such issues ought to be satisfactory inside your organization rules and approaches. It is basic to consider grumblings to be openings, to cause clients to rest easy thinking about your items and administrations and furthermore create rehash business. Something else to note is that, when objections are not dealt with as expected, it could represent the moment of truth your business. To evade this, this course will manage you towards better grievances dealing with methodology. What You Will Learn: Why grievance dealing with is useful for business The impacts of grievance dealing with on consumer loyalty Step by step instructions to viably deal with client grumblings The significance of legitimate objections taking care of Advantages of Taking This Course Include: Finding out about more compelling manners by which to deal with objections Understanding that inability to appropriately deal with client grievances may make clients blacklist your organization Understanding the lengths that you can go to satisfy your clients

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step