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Elevate your skills in designing, delivering and evaluating engaging and interactive training that will leave a lasting impact on your team or organisation Course overview Duration: 2 days (13 hours) This Train the Trainer workshop will enable you to gain valuable insights and practice helping you to feel more comfortable and confident delivering training sessions. We will look at some training best practice tools and techniques to ensure you can deliver the learning outcomes required. The workshop covers the training cycle but focuses heavily on interactive and practical training techniques to bring learning to life for participants. There will be opportunities to practice delivery of real work-based training and receive feedback on delivery style. Objectives  By the end of the course you will be able to: Explain Kolb’s model of how adults learn Describe the 4 key learning styles and how to engage people with different learning styles Apply the training cycle to plan, design, deliver and evaluate your training Write SMART training objectives Use and select a variety of methods to make your training interactive, engaging and effective Describe ways to deal with difficult participants or situations that may arise Apply your training skills to deliver structured training sessions with more competence and confidence Content The Training Cycle Assessing needs Planning and preparing Implementing training Reviewing Assessing Assessing Needs Understanding the task Assessing the learner’s current ability Identifying the gap Planning and Preparing Having clear outcomes in mind What people learn: o Knowledge o Skill o Understanding How people learn: preferences and learning styles and methods suitable for each Planning a programme Planning a session – a systematic approach Assessing risk Writing and using SOPs in training Key Skills for Effective Training Explanation and Demonstration Questioning and Listening Observation and Feedback Facilitation and Debriefing skills Coaching Using questioning, listening and feedback to help learners solve problems and develop confidence Evaluation and Assessment How to measure reactions and participant satisfaction Use of tests and assessments to measure learning Organisational measures of learning transfer Leverage You will have the opportunity to deliver two training sessions on this programme and gain valuable feedback to support you in your ongoing training delivery. Participants are required to prepare a 15 minute training session. This can be something you have delivered before or something you’ve created for the course. Please prepare and include any visual aids you would usually use when speaking and bring them with you, f possible, please also bring your smart phone (with camera, and memory capacity for a short video clip to be added), and headphones.

This course aims to equip you with the skills to create an operational mobile Instagram app feed using React Native and ChatGPT. Additionally, it offers comprehensive resources to develop a well-rounded project that you can showcase as a prototype upon completion. You will use all the latest and trending tools for application development from scratch.

Negotiation Skills: Negotiation Skills Course Online Unlock the Power of Negotiation Skills: Negotiation Skills Course: Enrol Now! Unlock the power of effective negotiation skills with our dynamic Negotiation Skills course! Learn proven negotiation skills techniques and strategies from industry experts. Master the art of persuasion, communication, and collaboration through hands-on negotiation skills exercises. Elevate your career with unparalleled negotiation skills expertise. Enroll now for success! Courses you will get with Negotiation Skills: Negotiation Skills Course: Main Course: Level 5 Negotiation Skills Course Free Courses included with Negotiation Skills: Negotiation Skills Course Course 01: Residential Letting Course 02: Property Management Course 03: Property Development Course 04: Dealing with Difficult People [ Note: Free PDF certificate as soon as completing the Negotiation Skills: Negotiation Skills Course] Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course consists of 12 modules. Assessment Method of Negotiation Skills: Negotiation Skills Course After completing Negotiation Skills: Negotiation Skills Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Negotiation Skills: Negotiation Skills Course After completing the Negotiation Skills: Negotiation Skills Course, you can instantly download your certificate for FREE. Who is this course for? Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course is ideal for candidates committed to their ongoing professional development. Requirements Negotiation Skills: Negotiation Skills Course Online To enrol in this Negotiation Skills: Negotiation Skills Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Negotiation Skills: Negotiation Skills Course. Be energetic and self-motivated to complete our Negotiation Skills: Negotiation Skills Course. Basic computer Skill is required to complete our Negotiation Skills: Negotiation Skills Course. If you want to enrol in our Negotiation Skills: Negotiation Skills Course, you must be at least 15 years old. Career path Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller

Introducing the Eclectic/Integrative Therapy Package: Personalized Healing for a Holistic Transformation Are you looking for a therapy approach that is tailored to your unique needs and draws upon various therapeutic techniques? Miss Date Doctor’s Eclectic/Integrative Therapy Package offers you a comprehensive and personalized healing journey that combines the best elements from different therapeutic modalities. Eclectic/Integrative Therapy is a flexible and adaptive approach that recognizes that each individual is unique and may respond differently to various therapeutic interventions. Our experienced therapists will work collaboratively with you to create a treatment plan that addresses your specific challenges and goals. Here’s how the Eclectic/Integrative Therapy Package can support you: Personalized Treatment Plan: Our therapists will conduct a thorough assessment to understand your needs, history, and preferences. Based on this assessment, a personalized treatment plan will be crafted, drawing from a diverse range of therapeutic techniques. Tailored Approach: Eclectic/Integrative Therapy allows for flexibility, ensuring that the therapy approach is continually adjusted to meet your evolving needs. Your therapy sessions will be dynamic and adaptable, providing you with the most effective support throughout your healing journey. Holistic Healing: This approach considers your physical, emotional, and mental well-being as interconnected aspects of your overall health. As a result, the therapy will address multiple dimensions of your life to promote holistic healing and growth. Combined Techniques: Our therapists may integrate techniques from various modalities, such as Cognitive Behavioral Therapy (CBT), Psychodynamic Therapy, Mindfulness-Based Therapy, and more. This combination allows for a comprehensive and well-rounded therapeutic experience. Targeted Intervention: Eclectic/Integrative Therapy allows us to target specific issues and challenges effectively. Whether it’s addressing anxiety, relationship difficulties, or self-esteem issues, the therapy is adapted to suit your unique needs. Emphasis on Client Empowerment: The Eclectic/Integrative Therapy Package empowers you to take an active role in your healing process. You’ll be encouraged to collaborate with your therapist, setting goals and actively participating in decision-making. Flexible Duration: Unlike strict adherence to one therapeutic model, the duration of the Eclectic/Integrative Therapy Package is tailored to your progress and needs. Your therapist will regularly reassess your growth and make adjustments to the treatment plan accordingly. At Miss Date Doctor, we believe that healing is a deeply personal journey. The Eclectic/Integrative Therapy Package honours your individuality, empowering you to take charge of your healing process. Our therapists are committed to providing you with the support and guidance needed for a transformative and meaningful therapeutic experience. Experience the power of personalized healing with the Eclectic/Integrative Therapy Package. Embrace the diversity of therapeutic techniques and unlock your potential for growth, self-awareness, and lasting positive change. Take the first step towards a holistic transformation today. 3 X 1 hour sessions https://relationshipsmdd.com/product/eclectic-integrative-therapy-package/

Want to know how to hack a website and fix vulnerabilities in computer systems and networks? Are you a web administrator or developer who wants to secure your website? This Learn Website Hacking From Scratch is ideal for those who have little or no knowledge of website hacking, and want an introductory guide to this topic. In this website hacking and penetration testing course for beginners, you'll start with learning the basics of how to exploit and mitigate websites and web applications, moving on to more advanced techniques, where topics covered include bypassing security, accessing databases, SQL injection and cross-site scripting (XSS). You'll also familiarise with the Linux operating system and BeEf web browser attacking framework. On course completion, you'll have the practical skills and knowledge to exploit networks like an attacker. Enrol in this Learn Website Hacking From Scratch today and start hacking systems like the experts! What you'll learn Install hacking lab & needed software (works on Windows, OS X and Linux). Discover, exploit and mitigate a number of dangerous vulnerabilities. Use advanced techniques to discover and exploit these vulnerabilities. Bypass security measurements and escalate privileges. Intercept requests using a proxy. Hack all websites on same server. Bypass filters and client-side security Adopt SQL queries to discover and exploit SQL injections in secure pages Gain full control over target server using SQL injections Discover & exploit blind SQL injections Install Kali Linux - a penetration testing operating system Install windows & vulnerable operating systems as virtual machines for testing Learn linux commands and how to interact with the terminal Learn linux basics Understand how websites & web applications work Understand how browsers communicate with websites Gather sensitive information about websites Discover servers, technologies and services used on target website Discover emails and sensitive data associated with a specific website Find all subdomains associated with a website Discover unpublished directories and files associated with a target website Find all websites hosted on the same server as the target website Discover, exploit and fix file upload vulnerabilities Exploit advanced file upload vulnerabilities & gain full control over the target website Discover, exploit and fix code execution vulnerabilities Exploit advanced code execution vulnerabilities & gain full control over the target website Discover, exploit & fix local file inclusion vulnerabilities Exploit advanced local file inclusion vulnerabilities & gain full control over the target website Exploit advanced remote file inclusion vulnerabilities & gain full control over the target website Discover, fix, and exploit SQL injection vulnerabilities Bypass login forms and login as admin using SQL injections Writing SQL queries to find databases, tables and sensitive data such as usernames ad passwords using SQL injections Bypass filtering, and login as admin without password using SQL injections Bypass filtering and security measurements Read / Write files to the server using SQL injections Patch SQL injections quickly Learn the right way to write SQL queries to prevent SQL injections Discover basic & advanced reflected XSS vulnerabilities Discover basic & advanced stored XSS vulnerabilities Discover DOM-based XSS vulnerabilities How to use BeEF framwork Hook victims to BeEF using reflected, stored and DOM based XSS vulnerabilities Steal credentials from hooked victims Run javascript code on hooked victims Create an undetectable backdoor Hack into hooked computers and gain full control over them Fix XSS vulnerabilities & protect yourself from them as a user What do we mean by brute force & wordlist attacks Create a wordlist or a dictionary Launch a wordlist attack and guess admin's password Discover all of the above vulnerabilities automatically using a web proxy Run system commands on the target webserver Access the file system (navigate between directories, read/write files) Download, upload files Bypass security measurements Access all websites on the same webserver Connect to the database and execute SQL queries or download the whole database to the local machine Requirements Basic IT Skills No Linux, programming or hacking knowledge required. Computer with a minimum of 4GB ram/memory Operating System: Windows / OS X / Linux Who this course is for: Anybody who is interested in learning website & web application hacking / penetration testing Anybody who wants to learn how hackers hack websites Anybody who wants to learn how to secure websites & web applications from hacker Web developers so they can create secure web application & secure their existing ones Web admins so they can secure their websites Course Introduction Course Introduction FREE 00:02:00 Preparation - Creating a Penetration Testing Lab Lab Overview & Needed Software 00:08:00 Installing Kali 2019 As a Virtual Machine Using a Ready Image 00:10:00 Installing Kali 2019 As a Virtual Machine 00:10:00 Installing Metasploitable As a Virtual Machine 00:04:00 Preparation - Linux Basics Basic Overview of Kali Linux 00:05:00 The Linux Terminal & Basic Linux Commands 00:11:00 Configuring Metasploitable & Lab Network Settings 00:06:00 Website Basics What is a Website? 00:04:00 How To Hack a Website? 00:04:00 Information Gathering Gathering Information Using Whois Lookup 00:05:00 Discovering Technologies Used On The Website 00:06:00 Gathering Comprehensive DNS Information 00:10:00 Discovering Websites On The Same Server 00:04:00 Discovering Subdomains 00:05:00 Discovering Sensitive Files 00:07:00 Analysing Discovered Files 00:04:00 Maltego - Discovering Servers, Domains & Files 00:08:00 Maltego - Discovering Websites, Hosting Provider & Emails 00:05:00 File Upload Vulnerabilities What are they? And How To Discover & Exploit Basic File Upload Vulnerabilities 00:07:00 HTTP Requests - GET & POST 00:04:00 Intercepting HTTP Requests 00:07:00 Exploiting Advanced File Upload Vulnerabilities 00:05:00 Exploiting More Advanced File Upload Vulnerabilities 00:04:00 [Security] Fixing File Upload Vulnerabilities 00:06:00 Code Execution Vulnerabilities What are they? & How To Discover & Exploit Basic Code Execution Vulnerabilities 00:07:00 Exploiting Advanced Code Execution Vulnerabilities 00:06:00 [Security] - Fixing Code Execution Vulnerabilities 00:06:00 Local File Inclusion Vulnerabilities (LFI) What are they? And How To Discover & Exploit Them 00:06:00 Gaining Shell Access From LFI Vulnerabilities - Method 1 00:07:00 Gaining Shell Access From LFI Vulnerabilities - Method 2 00:11:00 Remote File Inclusion Vulnerabilities (RFI) Remote File Inclusion Vulnerabilities - Configuring PHP Settings 00:04:00 Remote File Inclusion Vulnerabilities - Discovery & Exploitation 00:06:00 Exploiting Advanced Remote File Inclusion Vulnerabilities 00:03:00 [Security] Fixing File Inclusion Vulnerabilities 00:06:00 SQL Injection Vulnerabilities What is SQL 00:06:00 Dangers of SQL Injections 00:03:00 SQL Injection Vulnerabilities - SQLi In Login Pages Discovering SQL Injections In POST 00:08:00 Bypassing Logins Using SQL Injection Vulnerability 00:05:00 Bypassing More Secure Logins Using SQL Injections 00:06:00 [Security] Preventing SQL Injections In Login Pages 00:08:00 SQL Injection Vulnerabilities - Extracting Data From The Database Discovering SQL Injections in GET 00:07:00 Reading Database Information 00:05:00 Finding Database Tables 00:04:00 Extracting Sensitive Data Such As Passwords 00:04:00 SQL Injection Vulnerabilities - Advanced Exploitation Discovering & Exploiting Blind SQL Injections 00:06:00 Discovering a More Complicated SQL Injection 00:07:00 Extracting Data (passwords) By Exploiting a More Difficult SQL Injection 00:05:00 Bypassing Filters 00:05:00 Bypassing Security & Accessing All Records 00:09:00 [Security] Quick Fix To Prevent SQL Injections 00:07:00 Reading & Writing Files On The Server Using SQL Injection Vulnerability 00:06:00 Getting A Reverse Shell Access & Gaining Full Control Over The Target Web Server 00:08:00 Discovering SQL Injections & Extracting Data Using SQLmap 00:07:00 [Security] - The Right Way To Prevent SQL Injection 00:05:00 XSS Vulnerabilities Introduction - What is XSS or Cross Site Scripting? 00:03:00 Discovering Basic Reflected XSS 00:04:00 Discovering Advanced Reflected XSS 00:05:00 Discovering An Even More Advanced Reflected XSS 00:07:00 Discovering Stored XSS 00:03:00 Discovering Advanced Stored XSS 00:04:00 XSS Vulnerabilities - Exploitation Hooking Victims To BeEF Using Reflected XSS 00:06:00 Hooking Victims To BeEF Using Stored XSS 00:04:00 BeEF - Interacting With Hooked Victims 00:04:00 BeEF - Running Basic Commands On Victims 00:04:00 BeEF - Stealing Credentials/Passwords Using A Fake Login Prompt 00:02:00 Bonus - Installing Veil 3.1 00:06:00 Bonus - Veil Overview & Payloads Basics 00:07:00 Bonus - Generating An Undetectable Backdoor Using Veil 3 00:10:00 Bonus - Listening For Incoming Connections 00:07:00 Bonus - Using A Basic Delivery Method To Test The Backdoor & Hack Windows 10 00:07:00 BeEF - Gaining Full Control Over Windows Target 00:04:00 [Security] Fixing XSS Vulnerabilities 00:07:00 Insecure Session Management Logging In As Admin Without a Password By Manipulating Cookies 00:06:00 Discovering Cross Site Request Forgery Vulnerabilities (CSRF) 00:07:00 Exploiting CSRF Vulnerabilities To Change Admin Password Using a HTML File 00:07:00 Exploiting CSRF Vulnerabilities To Change Admin Password Using Link (Preview) 00:06:00 [Security] The Right Way To Prevent CSRF Vulnerabilities 00:09:00 Brute Force & Dictionary Attacks What Are Brute Force & Dictionary Attacks? 00:04:00 Creating a Wordlist 00:07:00 Launching a Wordlist Attack & Guessing Login Password Using Hydra 00:14:00 Discovering Vulnerabilities Automatically Using Owasp ZAP Scanning Target Website For Vulnerabilities 00:04:00 Analysing Scan Results 00:04:00 Post Exploitation Post Exploitation Introduction 00:04:00 Interacting With The Reverse Shell Access Obtained In Previous Lectures 00:07:00 Escalating Reverse Shell Access To Weevely Shell 00:08:00 Weevely Basics - Accessing Other Websites, Running Shell Commands ...etc 00:07:00 Bypassing Limited Privileges & Executing Shell Commands 00:05:00 Downloading Files From Target Webserver 00:05:00 Uploading Files To Target Webserver 00:08:00 Getting a Reverse Connection From Weevely 00:08:00 Accessing The Database 00:09:00 Resources Resources - Learn Website Hacking From Scratch 00:00:00

Develop more advanced training skills such as expert presentation, facilitation and coaching skills. Course overview Duration: 2 days (13 hours) This workshop is for people who want to take their personal skills as a trainer to the next level. It builds on the Underscore Level 1 Train the Trainer course.  In this Level 2 course delegates will develop more advanced training skills such as expert presentation, facilitation and coaching skills. In the modern world learning is often delivered in blended learning formats and this course will introduce delegates to the challenges of blended learning and how to introduce a range of delivery methods into programmes. Attendees will learn how to write more complex learning plans and integrate different methods and media into their plans. Objectives  By the end of the course you will be able to: Describe your Personal Training Style Explain how personality affects communication styles Use techniques to read delegates and adapt communications for greater impact Recognise the ‘games people play’ and how to deal with difficult behaviour Use techniques to establish credibility and enhance your reputation Identify the right approach to take when faced with a range of challenges Use advanced Presentation Skills Use facilitation and coaching skills for experiential workshops Use modern Training Methods and Media Deliver memorable training Note: Delegates attending this programme will be asked to complete an online psychometric in advance of attending the programme in order to help understand personal training styles Content Understanding your Personal Training Style Receive feedback from online Psychometric Understand personal training styles Understand personal communication and working style Understand the impact this has on audience Learn how to adapt your style for greater impact Growing your reputation as a trainer Your Training Persona Training Confidence Training Reputation Trainer Brand Understand the ‘Games People Play’ An introduction to Transactional Analysis (TA) for Trainers Using TA to:Contract for learningUnderstand Trainee AudienceUnderstand interpersonal stylesUnderstand working and thinking stylesWorking in groupsCreativity and innovation Developing deeper Trainer Skills Presentation Magic – making your presentations more effective Facilitation skills for workshops Coaching skills for classrooms and virtual training Delivering experiential workshops Modern Training Methods and Media Incorporating blended learning into your programmes Using Social Learning Using Videos Using Virtual Tools Using CBT and e-learning Pre-course work 1: Complete and online Psychometric Pre-course work 2: Deliver and record a 5-10-minute training session in your workplace on your phone and bring it with you Note: there is an option to have addition 1 hour coaching for delegates to support workplace learning after the course.

This course is perfect for the beginner but also delves into building a SAS Model and intermediate topics. Learn SAS Data Step, SQL Step, Macros, SAS Model Building, Predictive Analytics, SAS and ML. If you are using SAS Enterprise Guide and want to learn how to code/program instead of using the point-and-click interface, this course is ideal!

Description: Discover free counselling services in London to support your mental health. Our compassionate counsellors offer no-cost therapy sessions for individuals facing financial difficulties, ensuring that everyone has access to the help they need. From stress and anxiety to depression and grief, our free counselling services are designed to provide essential mental health support without the financial burden. Key areas: no-cost counselling, free therapy, mental health support, free mental health services, accessible therapy, community counselling, pro bono therapy. 3 x 1 hour sessions 

Working with children and young people requires patience, insight and a sensitive approach. This online Level 3 Diploma course is designed for those who are serious about understanding the emotional lives of younger minds. Whether you're aiming to support others professionally or personally, this course helps you build a solid foundation in counselling theories, child development, and communication tailored for younger age groups. Delivered entirely online, this course offers the freedom to study around your own schedule without the pressure of classrooms or timetables. It's ideal for those drawn to helping young individuals navigate their thoughts and feelings with more clarity and confidence. If you've got the heart for listening and the curiosity to learn how young people process their world, this is a rewarding place to begin your journey. Key Features of Counselling Children and Young People Bundle CPD Accredited Counselling Children and Young People Course Instant PDF certificate Fully online, interactive Counselling Children and Young People course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Sign up today in this Counselling Children and Young People course and start your journey to making a difference in the lives of the next generation. The world can be a scary place for children and young people. They face challenges that adults can hardly imagine. Bullying, abuse, neglect, mental health problems, and other issues can all take a toll on their emotional well-being. Counselling Children and Young People Curriculum Course 01: Children and Adolescents Counselling Course Course 02: Depression Counselling Diploma Course 03: Bereavement and Grief Counselling Course 04:Child Psychology Diploma Course 05: Autism Awareness Course 06: Learning Disability Awareness Course 07: Safeguarding Children: Internet Safety Course 08: Life Coaching and Counselling Course 09: Family and Relationships Counselling Course 10: Domestic Violence and Abuse Awareness Diploma Course 11: Anti Social Behaviour (ASB) In this Counselling Children and Young People course, you'll learn about: The different types of counselling for children and young people How to assess and diagnose mental health problems in children and young people How to develop and deliver effective counselling interventions How to work with parents and carers How to safeguard children and young people And much more! Accreditation This Counselling Children and Young People bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Counselling Children and Young People course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Social workers who work with children and young people Teachers who want to learn more about how to support children and young people's mental health Anyone who works with children and young people and wants to learn more about how to help them Requirements No prior degree or experience is required to enrol in this Counselling Children and Young People course. Career path After obtaining proper authorisation and required qualifications, you can work as a child and adolescent counsellor in a variety of settings, including: Schools Hospitals Mental health clinics Private practice Community organizations The average salary for a child and adolescent counsellor in the UK is £35,000 per year. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Description: The Secretarial, PA & Office Administration Diploma course is designed for the people who want to exceed their role as a secretary, PA or office administrator. The responsibilities of a secretary, PA or office administrator require several skills. Throughout the course, you will explore all the essential skills for becoming an efficient secretary or PA. Focuses will be given on how to take notes, using right tools, negotiation skill, communication skill, soft skills, time & meeting management, and more. Fundamental lessons regarding how to use Microsoft Office, Excel, Access and Powerpoint will also be presented to you. Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal people who want to start working as a receptionist, office administrator, office manager, administration assistant or secretary Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Secretarial, PA & Office Administration Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Administrator support staff Administrative assistant Office managers Receptionist Office administrator Secretarial Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Office Management Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Bookkeeping & Payroll Module One - Introduction 00:30:00 Module Two - Basic Terminology 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 PowerPoint Essential Activities 00:00:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Excel for Newbies - Activities 00:00:00 Mock Exam Mock Exam- Secretarial, PA & Office Administration Diploma 00:30:00 Final Exam Final Exam- Secretarial, PA & Office Administration Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00